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2nd and 3rd Line IT Support Engineers Location – Chandlers Ford Established and trusted IT Managed Services company have an urgent requirement for a number of experienced customer focused Second and Third Line IT Support Engineers to join their team based at their beautifully refurbished offices located perfectly in Chandlers Ford. My client is an ISO accredited growing managed IT support company based in Chandlers Ford, Eastleigh, Hampshire providing IT support, Cyber Security, VoIP and Cloud services to businesses across the South Coast and beyond. The Role My client is urgently seeking to appoint a variety of IT Support Engineers to the business (Senior Second and Third Line). The position is of a full time and permanent nature and will be predominantly office based with some flexible hybrid working available. The successful candidate will have a proven track record of supporting IT networks and systems on various scales and ideally would have worked in a similar role within a Managed Service (MSP) and gained at least 5 years of commercial experience. Key Duties & Responsibilities • Providing users with regular communication on the progress of investigations and planned solutions by phone., • Providing Senior Second/Third Line support (depending on experience and knowledge) responding to support queries across all customer sites., • Maintaining a high level of customer service when responding to support issues., • Escalation of more complex calls to the relevant support team member (as documented in the Escalation Management workflow)., • Installation, configuration and deployment of new and existing hardware and software in line with defined procedures., • Bringing forward key issues/changes/topics to monthly team meetings., • Create and maintain quality documentation on standard problem resolutions, fixes and updating of the technical knowledge base, by following the IT Glue documentation guide., • Responsible for adding accurate and detailed notes into PSA (Halo) as they occur., • Understand requirements of all processes and workflows within the business by reading/completing assigned documentation and training materials. Underpinned with monthly training sessions about new services/topics/training., • Complete Change requests for any specific changes required to be made. Skills and Experience My clients IT support engineers need a strong blend of technical expertise (hard skills) and interpersonal abilities (soft skills) to diagnose and resolve issues efficiently while providing excellent customer service. The technical skills required often depend on the specific systems an organization uses, but core areas include (exposure to as many as possible). • Operating Systems (OS): Proficiency in various operating systems, including Windows, macOS, and Linux environments (e.g., using command-line tools like PowerShell or Bash)., • Networking Fundamentals: A solid understanding of network protocols (TCP/IP, DNS, DHCP), hardware (routers, switches, firewalls), and troubleshooting connectivity issues (using tools like Wireshark)., • Hardware & Software Support: Experience with installing, configuring, and troubleshooting computer hardware (desktops, laptops, printers, mobile devices) and software applications (Microsoft 365, antivirus programs)., • System Administration: Skills in managing user accounts and permissions (e.g., in Active Directory), performing data backups and recovery, and monitoring system performance., • Cybersecurity: Knowledge of security best practices, firewalls, encryption, patch management, and educating users on common threats like phishing., • Cloud Technologies: Familiarity with cloud services and platforms such as Microsoft Azure, or Google Cloud, as many businesses migrate to cloud infrastructure., • Ticketing Systems & Documentation: Experience using help desk software (Halo, Jira, ServiceNow, Zendesk) to manage and track issues, and the ability to create clear technical documentation and knowledge base articles., • Scripting Basics: Knowledge of scripting languages like Python or PowerShell to automate routine tasks and improve efficiency., • Problem-Solving & Analytical Thinking: The ability to logically analyze symptoms, identify root causes, think critically, and develop effective solutions, often under pressure., • Communication: Excellent verbal and written communication skills to explain complex technical concepts in simple, understandable terms to users with varying technical knowledge., • Customer Service & Empathy: A patient, helpful, and customer-focused approach to manage user frustrations and ensure a positive support experience., • Time Management & Prioritization: The ability to manage a workload of multiple incoming requests (tickets) and prioritize tasks based on urgency and business impact., • Teamwork & Collaboration: Working effectively with other IT professionals and cross-functional teams to resolve issues and share knowledge., • Adaptability & Continuous Learning: The tech field evolves rapidly, so the willingness to learn new technologies, adapt to change, and stay updated with industry trends is essential My client offers a competitive salary and benefits alongside a superb working environment within a friendly, professional and supportive team and there are excellent opportunities for further development within the industry. Vendor accredited training will be available and subsidized in a variety of areas. The company is growing at a very fast rate and want their staff to grow with them.

We require a Microsoft Purview Specialist for our higher education client who are delivering a strategic programme to enable Microsoft 365 Copilot across their students and staff.

Youll be supporting a wide range of clients, technologies, and projects, with direct exposure to. Microsoft 365, Azure, Intune, networking, and virtualisation. From day one, youll be surrounded by senior engineers who will help you develop toward.

A leading SME IT support provider in Southampton seeks a Technical Support Engineer for 1st and 2nd line support. The role demands hands-on troubleshooting skills across diverse technologies, including Microsoft 365 and cloud platforms.

Some experience in sales, inside sales, lead generation or business support (junior level is fine). We are now looking for an Inside Sales / Sales Coordinator to play a pivotal role in supporting our Organisational Safety & Reliability team. Comfortable using Microsoft 365, Salesforce, SAP and Linke

Proven experience working with Microsoft Dynamics 365, ideally in a mid-to-senior technical role. Microsoft certifications in Dynamics 365 or Power Platform technologies. Sign in to set job alerts for “Microsoft Engineer” roles.

The successful candidate will work with Microsoft Azure, 365 E5 Security, and manage both on-premises and cloud infrastructures. A leading local media publisher in Southampton seeks an associate to design and manage infrastructure services in a remote-first environment.

Help Desk Coordinator - Hybrid Totton, Southampton (SO40), SO40 9JG Part Time - Pro Rata We are a well-established forward-thinking Electrical & HVAC Contractor, providing 24/7 365 maintenance services to the UKs largest hospitality brands. We currently have multiple positions for a Help Desk Coordinator for an immediate start to join our team in Totton, Southampton. Are you an enthusiastic, self-motivated individual? Do you have good administrative skills? Would working a 6 week shift pattern that fitted around school hours suit you? If so, this could be the perfect role for you... The position requires someone that is eager to learn, has a good eye for detail and is keen to become part of our ever-expanding team. The most important thing is that youre there to help our customers, and that they feel supported by you. We are a company that prides itself on nurturing staff and creating futures for individuals. What will you be doing: Raising Client Orders on internal systems Liaising with Clients via Phone, Email Updating Client Portals Updating Internal systems Liaising and allocating work to our Engineers Shifts details; Midweek day shifts - 09:00 - 15:00 Midweek Night Shifts - 17:00 - 07:30 (Mon - Thur taking Emergency calls only, working from home) Weekend Day Shifts - 09:00 - 17:00 (Working from home) Weekend Night Shifts (Fri - Sun - taking Emergency calls only, working from home) There is flexibility with the rota but expected to work 3 weekend shifts out of 6. Opportunity for over-time. (Rota provided on application) This is an opportunity for an enthusiastic, self-motivated individual with good communication, organisational and administrative skills with a good understanding of Microsoft office. TPBN1_UKTJ

Dynamics 365 Architect - UK Remote UK Remote (Occasional travel to Glasgow or Reading) Up to £90,000 per annum (Including car allowance + bonus) Permanent Eligibility for SC Clearance required Are you an accomplished Dynamics 365 Architect with a passion for designing impactful, enterprise-grade solutions? We are seeking a forward-thinking professional to join a high-performing Microsoft practice, where you will play a pivotal role in the technical design and delivery of secure, scalable Dynamics 365 and Power Platform solutions. This is a remote role based in the UK, with occasional travel required to client sites or team hubs in Glasgow or Reading. Please note that eligibility for SC Clearance is essential. Whats on Offer: Salary up to £90,000 with Car allowance and performance-based bonus included Flexible remote working with occasional hybrid travel Competitive pension contributions and a comprehensive benefits package Key Responsibilities: Architect and implement robust Dynamics 365 solutions (Sales, Customer Service, Marketing, Power Platform) Lead technical architecture throughout the full project lifecycle Integrate Dynamics 365 with Azure services and third-party platforms Develop custom plugins, Power Automate flows, and model-driven applications Provide technical leadership and mentorship to delivery teams Ensure scalability, quality, and security across complex solutions Conduct workshops and translate business requirements into technical designs Configure CRM forms, dashboards, and views tailored to client needs About You: Strong hands-on experience with Dynamics 365 and the Power Platform Proven expertise in designing enterprise-scale CRM solutions integrated with Azure Proficient in implementing custom business logic using plugins, workflows, and low/no-code tools Experience working with REST/SOAP APIs and Azure services Passionate about innovation, with exposure to AI Builder and Dynamics 365 AI capabilities Sound understanding of architectural best practices, ALM, source control, and CI/CD pipelines Confident engaging with stakeholders at all levels, including executive leadership Eligible for SC Clearance (or currently hold clearance) Bright Purple is proud to be an equal opportunities employer. We partner with clients who value and actively promote diversity and inclusion across the technology sector. TPBN1_UKTJ

We are delighted to offer an exciting opportunity for an IT Applications Support Engineer to join the Information Technology team at Blake Morgan. This role is critical in supporting the firms core legal technology platforms, ensuring the stability, performance, and continuous improvement of our practice, case, and document management systems. You will play a key role in supporting, maintaining, and enhancing our legal application landscape, including document management, case management, practice management, and associated integrations. Acting as a subject matter expert across core legal platforms, you will provide high-quality second and third line support, investigate complex issues, and work closely with vendors and internal stakeholders to ensure seamless service delivery. This role is central to enabling our lawyers and business services teams to operate efficiently, securely, and in compliance with regulatory and client requirements. Key Responsibilities Provide second-and third-line support for legal and business-critical applications, including: Document Management Systems (DMS) Practice and Case Management Systems (PMS/CMS) Workflow and matter lifecycle platforms Legal finance and time recording systems Investigate, diagnose, and resolve complex application-related incidents, service requests, and problems in line with SLAs and business priorities. Act as a technical escalation point for application-related issues, working closely with Service Desk and Infrastructure teams. Support, maintain, and optimise platforms such as iManage, SharePoint, Peppermint Technology (or equivalent legal systems), and their integrations with Microsoft 365 and other firm systems. Analyse application performance, database behaviour, and system logs to proactively identify trends, recurring issues, and improvement opportunities. Work closely with third-party vendors and legal technology suppliers to manage incidents, coordinate upgrades, implement patches, and deliver enhancements. Support system upgrades, testing cycles (UAT), configuration changes, and new feature releases, ensuring minimal disruption to legal operations. Maintain accurate and comprehensive technical documentation, including system configurations and support procedures. Contribute to continuous improvement initiatives, identifying opportunities to enhance performance, resilience, automation, and user experience. Ensure all application support activities align with security, compliance, and information governance standards within a regulated legal environment. Provide clear and professional communication to stakeholders, including fee earners and senior business users, regarding incident progress and resolution. Skills / Experience Required Proven experience supporting enterprise applications within a professional services or legal environment. Strong understanding of legal technology ecosystems, including: Document Management Systems (e.g., iManage, SharePoint) Practice/Case Management Systems (e.g., Peppermint, Elite, Aderant, or similar) Matter-centric workflows and legal operational processes Experience supporting integrations between legal platforms and Microsoft 365. Strong analytical and problem-solving skills, with the ability to diagnose complex technical and functional issues. Experience writing and troubleshooting MS SQL Server queries, with a solid understanding of relational databases. Knowledge of application support methodologies, incident/problem management, and change management processes (ITIL knowledge advantageous). Ability to translate technical issues into clear, business-friendly language for legal and non-technical stakeholders. Customer-focused mindset with a strong commitment to service excellence in a high-demand legal environment. Strong attention to detail and ability to manage multiple priorities to agreed timescales. A proactive approach to identifying system improvements and preventing recurring issues. Ability to work independently with ownership and accountability, while collaborating effectively within a wider IT and vendor ecosystem. Desirable Experience Experience working in a law firm or regulated professional services environment. Exposure to legal finance systems and matter lifecycle processes. Experience supporting document governance, information security, and compliance-related functionality within DMS platforms. Involvement in application upgrades, migrations, or legal system implementations. TPBN1_UKTJ

Role: 2nd Line Engineer Location: Southampton (Hybrid) Salary: £32,000 - £36,000 Cutting-Edge MSP | Cloud-First Environment | Fast Progression to 3rd Line & Infrastructure Were working with one of Southamptons most forward-thinking MSPs , known for their technical excellence, innovation, and investment in people. Theyre now looking for a 2nd Line Engineer to join their talented team and become part of a company that builds careers not just jobs. Youll be supporting a wide range of clients, technologies, and projects, with direct exposure to Microsoft 365, Azure, Intune, networking, and virtualisation . From day one, youll be surrounded by senior engineers who will help you develop toward 3rd Line, Infrastructure, or Cloud roles through hands-on project work, mentoring, and structured certifications. This is the perfect opportunity for a driven, technically curious engineer who wants to level up fast in a company where your growth actually matters . Required Skills: Strong experience with Windows Server, Microsoft 365 & Active Directory Knowledge of networking fundamentals DNS, DHCP, VPNs, firewalls Exposure to virtualisation (Hyper-V / VMware) Experience with Azure or cloud services (desirable) Excellent communication and problem-solving skills MSP experience is ideal , but not essential for the right candidate Exclusive Benefits: £32,000 - £36,000 Salary Hybrid Working flexible around Southampton HQ Structured progression plan into 3rd Line or Infrastructure Engineering Paid certifications & cloud training Azure, Microsoft, Security & more Private Medical Cover & Sick Pay 25 Days Holiday + Bank Holidays Regular Social Events & Team Nights Work with a supportive, ambitious technical team in a cloud-first environment If youre a young, hungry, and technically sharp engineer ready to accelerate your career in one of Southamptons most exciting MSPs , click APPLY NOW and attach your FULL CV and contact details for immediate consideration Ill be in touch ASAP. TPBN1_UKTJ

Looking for a Dynamics 365 role where you can shape an evolving Finance and Operations platform? This is a role where you will combine systems experience with finance and play a central role in shaping an evolving ERP environment that offers both challenges and long-term progression. Senior Finance Systems Analyst Chandler's Ford - Hybrid (2 Day's on site) Salary: £50,800 per annum + 15% discretionary bonus About you Strong, hands-on experience in Microsoft Dynamics 365 who understands how critical a well-optimised ERP platform is to a growing organisation. You are analytical, detail-oriented, and confident working with senior stakeholders. About the organisation This is a growing, forward-thinking business investing heavily in its systems, people, and long-term capability. With transformation initiatives underway, the organisation is focused on ensuring its finance platforms are robust, scalable, and aligned to evolving commercial priorities. This newly created role reflects a commitment to continuous improvement, system optimisation, and data-led decision-making across the Group. The role This is a pivotal position acting as the key link between Finance, Technology, and wider business stakeholders. You will take ownership of supporting, developing, and continuously improving the Dynamics 365 Finance and Operations platform, ensuring it operates smoothly, efficiently, and in line with business objectives. Alongside day-to-day system support, you will play a leading role in delivering enhancements, implementing new modules, and supporting integrations with third-party applications. You will collaborate closely with stakeholders across Finance to identify opportunities to optimise processes, enhance reporting, and strengthen financial controls. This role offers the opportunity to influence finance systems strategy while delivering tangible operational impact. Required skills and experience Proven hands-on experience with Dynamics 365 Excellent stakeholder management and communication skills Track record of delivering system improvements or ERP-related projects Strong analytical and problem-solving capability Experience managing testing cycles and UAT processes Ability to produce clear and structured requirements documentation Organised, proactive, and comfortable managing multiple priorities Desirable experience Financial background Experience integrating D365 F&O with third-party systems Experience in multi-entity or scaling organisations Involvement in finance transformation programmes If this Senior Finance System Analyst role sounds of interest please contact Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. TPBN1_UKTJ

Job Title : Microsoft Dynamics Developer. As a Dynamics 365 Developer (primarily Customer Service, Marketing and Sales), you will play a crucial role in designing, developing, and implementing solutions using Microsoft Dynamics 365.

Security Engineer - Must be SC eligible - Microsoft Defender - SIEM - Azure - Firewalls - Perm. Oversee and enhance security within the Microsoft 365 stack. Microsoft 365 security stack (required).

Microsoft Exchange Consultant Global Bank | 12 Month Contract | Inside IR35 Location: South London or Chester (Hybrid) Our Client, a leading global financial institution is looking for an experienced Microsoft Exchange Operations Engineer to join their Messaging Services team. Role Overview You

Winning new mid market customers for Microsoft focused solutions. Strong track record selling Microsoft professional services and managed services. Experience leveraging Microsoft funding programmes to support deal creation.

Candidates should have expertise in Microsoft Purview, Microsoft Defender, and enterprise security architecture. The role focuses on shaping and implementing secure digital environments, particularly using Microsoft's E5 security suite. A prominent recruitment company is seeking a Microsoft Security

A global consulting firm in the UK is seeking a professional to define and lead the strategic vision for Microsoft Copilot usage in the workplace.

Microsoft certifications (across Microsoft 365, Dynamics 365, Power Platform, Copilot, SharePoint, Azure, Fabric) are highly desirable. Strong understanding of Azure AI services, Power Platform, and Microsoft Copilot capabilities. Collaborating with clients, delivery teams, and Microsoft to define s

Role: Microsoft AI Architect / AI Expert. We are seeking a skilled Microsoft AI Architect / AI Expert to lead the implementation and configuration of cutting-edge Azure AI solutions for a high-profile client. Proven experience as an AI Architect, AI Engineer, or similar role with a strong focus on M

Essential skills include expertise in Microsoft technologies, strong communication skills, and the ability to lead teams effectively.

Microsoft Copilot Consultant (Microsoft Copilot, Copilot Studio, AI Agents, SharePoint Agents, Microsoft 365) – Work on cutting-edge AI solutions in a remote-first consultancy. A Microsoft Copilot Consultant is required by a fast-growing Microsoft partner delivering enterprise AI solutions to UK c

Proven experience delivering Microsoft solutions, with a working knowledge of Copilot and Power Platform, along with an understanding of the broader Microsoft ecosystem, including Dynamics 365 (ERP/CRM), Azure, and data management platforms. Relevant Microsoft certifications (e. Job Description: Tec

A leading technology firm in Greater London is seeking an AI Engineer to design and deliver innovative AI solutions using Microsoft technologies. The role involves building scalable systems with Microsoft Copilot and ensuring robust security measures. Ideal candidates will possess strong development

Dynamics 365 Business Central Functional Consultant.Are you an experienced Dynamics 365 Business Central Consultant ready to take ownership of high-impact projects? We’re looking for a confident functional expert to deliver end-to-end BC solutions across finance, operations, and supply chain.You��

Proven experience with Microsoft 365, Microsoft Teams Phone, and the associated ecosystem. Deployment, configuration, and testing of Microsoft Teams Phone devices. Microsoft Unified Communications Engineer.

Microsoft Fabric / Power BI Developer (Outside IR35). We are seeking an experienced Microsoft Fabric / Power BI Developer with a strong background in OneLake and Azure Synapse to join a high profile project. This role requires a deep understanding of data architecture, integration, and advanced anal

Account Manager - Cisco/Microsoft Partner - IT Solutions.

In this role, the Microsoft Security Pre‑Sales Consultant will be responsible for shaping, positioning, and supporting the sale of Microsoft Security solutions across the Microsoft security ecosystem (Defender, Sentinel, Purview, Entra ID/Identity, XDR/MXDR). Certified expertise in technical scopi

We are looking for an experienced Microsoft Systems Administrator to support in the expansion of our Microsoft M365 and Azure estate. Familiarity with Microsoft Defender for Endpoint and Microsoft Purview. Solid experience administering Microsoft 365 services: Exchange Online, SharePoint Online, Tea

A biometric technology company in Greater London seeks a Technical Lead to own the architecture and development of a new identity portal using Microsoft technology. This role necessitates extensive experience within the Microsoft ecosystem and a strong leadership presence in engineering.

Work in a hybrid model with time with the London Sales Office, with customers remotely and in-person, and with the Microsoft Partner team as required. Lean on Microsoft Sellers to help drive inbound co-sell leads. Microsoft Product and Licensing Specialist at Cisilion.

Ideal candidates will have professional experience in 2nd line support and strong customer-facing skills, particularly in Microsoft technologies.

This role focuses on Microsoft solutions including Modern Work, Azure, and Cyber Security. The candidate should have a proven sales background with Microsoft professional services, knowledge of licensing, and experience in engaging senior stakeholders.

You will be responsible for building and managing a strong sales pipeline, engaging senior stakeholders and positioning Microsoft AI, Copilot, and Dynamics 365 solutions to deliver measurable business outcomes. Develop and execute account strategies that align with Microsoft best practices and cloud

Microsoft Purview Administrator / Data Governance Support. This contract role provides hands‑on administrative and coordination support for the successful implementation of Microsoft Purview. Support Microsoft Purview configuration, including RBAC roles, domains, and policies.

Microsoft Solutions Consultant – 6 to 12 Month FTC. We’re working with a leading alternative legal and professional services provider, part of a major international law firm, who are looking to engage a contractor to support the design and delivery of client solutions within Microsoft environmen

As Manager, Microsoft Security Engineering, EMEA, you will lead a high-performing team of security engineers deploying modern SOC technologies across Microsoft Security, Azure, CrowdStrike, and SentinelOne. Stay current with Microsoft security products, industry trends, and emerging technologies. St

This role involves implementing AI-driven solutions and leading customer engagements to improve their security posture with Microsoft technologies.

Ideal candidates have substantial data engineering experience, particularly with Microsoft Fabric, and are comfortable in dynamic environments. The role involves designing and building data pipelines using Microsoft Fabric, creating analytics-optimised models for Power BI, and contributing to a mode

London# Microsoft Fabric Architect## About the Job you are considering:We are seeking a highly experienced and innovative Microsoft Fabric Architect to lead enterprise-scale data modernization and AI initiatives. This role requires deep technical expertise in Microsoft Fabric and related service

Strong experience supporting Microsoft 365 and Azure environments. Solid understanding of: Azure identity, access, and resource management; Microsoft 365 administration; Intune / Endpoint Manager; Networking fundamentals (VPN, DNS, DHCP, routing, switching); Experience supporting Windows operating s

Are you passionate about the latest in technology? We want you on our team! As a Microsoft Product Advisor, your role is to engage and captivate customers by showcasing state-of-the-art Microsoft products in-store. Join us on a mission to empower individuals with cutting-edge technology! As Microsof