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Duties and responsibilities: · Oversee daily operations, ensuring that the shop runs smoothly and efficiently. · Recruit, train, and supervise staff members, ensuring they are knowledgeable about products and customer service standards. · Prepare and manage budgets, ensuring the shop operates within financial targets. · Schedule staff shifts and manage employee performance, providing feedback and conducting performance reviews. · Ensure high levels of customer satisfaction through excellent service and product quality. · Oversee inventory levels, ensuring that stock is replenished in a timely manner and that products are fresh and of high quality. · Prepare regular reports on sales, inventory, and staff performance for upper management. · Analyze data to make informed decisions regarding operations and marketing strategies. · Ensure that all products meet the shop's quality standards and comply with health and safety regulations. · Manage supplier relationships and negotiate contracts for ingredients and supplies. · Implement standard operating procedures and ensure compliance with company policies. · Develop and implement marketing strategies to promote the shop and increase sales, including social media campaigns and local promotions. · Collaborate with the team to create new cake designs and flavours, keeping up with market trends and customer preferences. · Participate in local events and fairs to increase brand visibility. Skills and Qualifications: • Previous experience in retail management, preferably in the food or bakery sector. • Strong leadership and team management skills. • Excellent customer service and communication skills. • Basic financial acumen and experience with budgeting. • Knowledge of food safety regulations and hygiene standards. • Creativity and a passion for baking and cake design. • A relevant Bachelor or Master degree required.

Are you an experienced team leader ready to move into a management position? This is a great opportunity for someone looking to take the next step in their career and grow into a leadership role with greater responsibility. About the Role: Would you like to work somewhere where you get to make a real difference every day? This is a fantastic opportunity for an experienced support professional who is ready to take the next step into a Support Manager role based in Aylesbury. We’re looking for someone who is passionate about delivering high-quality care and eager to grow within a developing and expanding service. You’ll bring strong communication, problem-solving, and organisational skills, along with a proactive and supportive approach to working with others. While you may not have led a team before, you’ll have the confidence, initiative, and drive to step into a leadership role—and we’ll support you to build on your experience and grow your career About the candidate: Previous management experience in adult care Able to work alongside other Support Managers and Operations Managers Competent with IT At least 2 years of experience in adult care Able to manage staff effectively including staff issues in line with policy and procedures. Experience of delivering high quality, personalised support within the Health and Social Care sector along with the ability to lead and motivate a team of people to deliver excellent services You will need to possess good communication skills, both verbal and written Able to support with customer and their needs Understanding of the Data Protection Act (DPA) 2018 and General Data Protection Regulations (GDPR) and understand the importance of confidentiality For more information about the role please contact, Julie willis All newly appointed staff receive an induction, during which they will learn about our PRIDE values, our expectations of how they should treat our customers and our commitments in relation to how they will be treated as a member of staff. Benefits of working for Advance: We value our staff and the difference they make to the lives of our customers, which is why we offer the following benefits: Paid holiday (from 25 days up to 30 days with long service in addition to bank holidays, pro rata for part time hours) Sector specific training is provided as part of induction plus opportunities for professional development Access to Perks at Work where you can obtain great discounts of cinema tickets, shopping vouchers and much more Long service awards payable in 5 year increments Golden Hello/refer a friend receive up to £500 Cycle to work scheme Access to our Employee Assistance Programme Free DBS (Disclosures and Barring Service) Excellent opportunities to progress your career within Advance Enrolment in a pension scheme with matched contributions above the statutory minimum (if you work enough hours to meet the threshold for enrolment) Advance is regulated by the Regulator of Social Housing and the Care Quality Commission and we are committed to safeguarding and promoting the welfare of the people we support. You will be required to provide evidence of right to work. An enhanced DBS disclosure will be required for this role, the cost of which will be covered by Advance. We value diversity and therefore welcome applications from everyone interested in working at Advance. We are a Disability Confident Leader. Advance Housing & Support Ltd reserves the right to close this job once sufficient applications have been received.