Customer Service Property Damage Claims Handler
hace 5 días
Liverpool
Job Title: Customer Service Property Damage Claims Handler Location: Liverpool Salary: £26,937 per annum plus bonus potential of up to £1500 annual bonus after successful probation. Job Type: Permanent, Full Time Working Hours: 37.5 hours, Monday to Friday from 9:00am to 5:30pm Bored in your current role? Looking to change direction or take the next step in your insurance career? Want more than just a job? Looking for an employer who is as passionate about your success as you are? We are the ACORN group, and we are proud to be different. Come and join our rapidly expanding Claims Team and be part of our journey to be the best niche motor insurer in the UK. Due to several internal promotions, we are seeking Third Party Claims Handlers - with or without experience to join our friendly team in Liverpool City Centre. What's involved: • The role requires taking ownership of a portfolio of property damage claims, • Investigating and making decisions on indemnity, liability and quantum, • Actively driving down the cost of claims through the application of accurate and appropriate claim strategies., • Ability to learn new skills and adapt to changing requirements., • A positive attitude and a GROWTH mindset., • Strong organisation skills and the ability to prioritise tasks., • Ability to fact find and analyse information to result in accurate decision making. At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone of £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: • We run through walls for our customers and each other, • We challenge the status quo, • We succeed when we help those around us succeed, • A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options, • 24/7 mental health support & free counselling available, • Grow with us: Through career fairs, leadership programs, and learning on the go!, • Flexible benefits, including early access to salary via our internal platform, • Hybrid working options to support work-life balance and individual needs These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: • Mindful Employer - championing mental health and wellbeing, • Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities, • Menopause Friendly accredited - supporting every stage of life, • Armed Forces Covenant signatory - honouring those who serve, • Armed Forces Defence employer recognition scheme - Supporting those who serve, • Great Places to Work 2024/25 - fostering an engaging and positive workplace culture, • Best Place to Work for Development - proud to be investing in people's future A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. • Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. Candidates with experience or relevant job titles of: Insurance Claims Handler, Customer Service Claims Handler, Customer Claims Executive, Claims Account Manager, Claims Customer Service, Insurance Claims, Third Party Case Handler, Third Party Claims Technician, Property Damage Claims Advisor, Property Damage Claims Handler may also be considered for this role.