Office administrator no experience jobs in United Kingdom

JOB OVERVIEW: What’s the fastest game bird in Europe? This was the question that inspired the founding of Guinness World Records (GWR) back in 1955. Starting with a single book published from a room above a gym, GWR has grown to become a global multimedia brand, with offices in London, New York, Beijing, Tokyo, and Dubai. Today, we deliver world-class content, not just through books, but via TV shows, social media, and live events. GWR is embarking on a significant period of technical transformation and needs a passionate problem-solving Junior Salesforce & System admin to join the team. Reporting into the Salesforce & System admin you will be responsible for supporting and maintaining GWR Salesforce suite of products and associated software that GWR staff use daily to perform their roles. You will provide support in the implementation of new processes, systems, or features by working with various teams within the organization. The role involves a wide variety of tasks such as setting up new accounts, creating training documentation and training users, configuration of software, testing newly developed software features and maintaining key system data (e.g., Country lists) Your days will be varied, and you will build knowledge in topics you never imagined, so if you are a solution oriented, creative thinker and have a thirst to continuously learn then this could be the job for you! Also, the bird was the Golden Plover. In case you were wondering… ESSENTIAL DUTIES AND RESPONSIBILITIES: • Salesforce Configuration and Customization., • Monitor the performance and health of the software., • Assist IT support team in management of user access to certain systems and manage user access, roles, profiles, and permission sets to ensure proper data security., • Assist in maintaining simple automation tools such as flows, email templates, and validation rules., • Support data maintenance tasks including imports/exports, deduplication and data quality monitoring using tools like Data Loader or Data Import Wizard., • Provide support to end-users helping them troubleshoot software related issues., • Provide guidance and basic training on best practices for using the software via documentation and video., • Update documentation on system configuration, procedures and troubleshooting steps to create a knowledge base., • Document requirements, workflows, and business processes., • Assisting in problem-solving by conducting research, gathering information, and proposing solutions to business challenges., • Provide training to end-users on new features, enhancements, and best practices within Salesforce., • Stay informed about Salesforce releases, new features, and industry trends to provide recommendations for continuous improvement., • Maintain key drop-down lists ensuring consistency across our systems (e.g., Country, Industry, Organization type lists), • Maintain the application process pages and new changes as required., • Work with the Analyst and Tester to test new software features and process changes. OTHER KNOWLEDGE SKILLS AND ABILITIES: • Salesforce administrator certification, • Knowledge of using Microsoft Windows and O365 suite, • Tangible experience as a junior system admin or a similar role, • Critical thinking and problem-solving skills, • Great interpersonal and communication skills, • User management, • Strong attention to detail, • Strong documentation skills, • Learning agility - able to learn new technology and adapt to changes in IT environment., • Ability to work in a fast-paced environment with minimal supervision. Desired • Ability to remain calm under pressure., • Desire to learn and inquisitive mind., • Positive energy and a can-do attitude., • Self-managing and can work effectively with little supervision. KEY RELATIONSHIPS: • Salesforce & System admin, • Development Team, Scrum Master and Business Analyst/Tester, • IT infrastructure team, • Director of Digital Technology and IT, • VP Operations, • Project Office Our commitment Guinness World Records is an equal opportunity employer. We strive to be a diverse workforce that is representative of our audiences, and where everyone can thrive and belong. We are committed to including people with a variety of voices, identities, backgrounds, experiences, abilities and perspectives. We are determined to ensure that no applicant, freelancer or employee receives less favorable treatment on the grounds of race, disability age, religion, sexual orientation, veteran status or marital status, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Account Manager / Project Administrator – Reports and Comms projects in Corporate Social Responsibility - £30,000 - £40,000 p/a We’re looking for an Account Manager or Client Facing Project Manager to manage and administrate project timelines, resourcing and costs around CSR / Sustainability reporting and related communications projects for some of the world’s leading brands and global organisations. Our client is an award winning and creative consultancy / agency who offer Sustainability and CSR strategy to clients alongside reporting /editorial, campaign and content for a diverse client roster. The agency is well established and has built a reputation based around its strategical approach, creative output and the emphasis is places on truly understanding the brands that they work with and their goals with regards to Sustainability & Corporate Social Responsibility Reporting and Communications. This allows them to produce exceptional work that is executed to the highest standard and has meant that they have retained clients as well as winning new ones year on year. Working across a handful of important accounts you will lead the coordination of projects and act as a driving force for work through the agency. The Account Manager / Project Administrator will need to be extremely strong with project administration as this is highly important in the role - confident in estimating, quoting and scheduling communications projects and setting up project plans from scopes of work overseeing timing, resource and budgets. You’ll support Senior Account Directors and Consultants who will lead relationships with clients, ensuring everything is in place on projects including setting up meetings, schedules of work, and managing feedback and approvals. You'll make sure projects are able to run smoothly (timings and budget wise) working with the various resource managers to deliver work through the agency departments including Strategy, Copywriting, Creative / design and Production to delivery. This role will suit and extremely proactive, detail orientated, organised, and personable Account / Project Manager who thrives under pressure! They are looking for someone who is intelligent and positive and keen to work within a sociable team as you act as the linchpin on your accounts and ensure the best possible work can be delivered. You'll also need to enjoy administering projects and be strong with Excel and systems putting together project documentation for internal depts. and clients. Any keen interest or experience in Corporate Social Responsibility / Corp Comms projects would be a definite advantage. Key requirements: · Developing close and strong working relationships · Creating estimates and timing plans for digital and print projects · Strong administrative skills - use of office 365 including Excel, Word as well as other workflow or project finance systems · Project Managing editorial / reporting or communications projects · Confident inputting on client calls · Owning Project Administration and ensuring internal teams have everything they need to deliver Key personal traits: · Thrives under pressure and in a busy role · Passionate about Corporate Sustainability / CSR / Corp Comms · Bright, proactive, ambitious and organised · Collaborative and good at problem solving · Approachable, positive and a confident leader The agency is at an exciting point in is juncture and will offer the chance to develop and progress. You’d also be joining a great agency team that gets on well and where there are no ego’s. If this sounds interesting and you have relevant account and project administration / management experience, please apply now.

Administrative assistant Days- Monday to Friday 9am to 5pm Salary : £27 k per annum Job description · Answers the telephone and provides exceptional customer service to internal and external customers. · Drafts reports and correspondence. · Orders supplies and equipment · Attends meetings and takes meeting notes. · prepare purchase orders, purchase requisitions and ensures proper procedures for paying service providers, consultants, and contractors. · Recruitment · Updating training records · Managing personnel files · Vetting customer application packs for new customers · Booking in customers for ID passes and processing them Requirements and skills · Proven experience as an Administrator, Administrative Assistant or relevant role · Familiarity with office equipment, including printers and fax machines · Experience with office management tools (MS Office software, in particular) · Excellent organizational and time-management skills · Strong written and oral communication skills · Problem-solving attitude with an eye for detail Requirement : To be successful in this role, you must have: 5-year checkable UK background & no criminal record Government ID (Driving license or passport) Good English skills (verbal & written) Flexibility during peak periods Team player & capable of working independently Benefits Paid holiday Paid Sickness days On-site parking Paycare (Health benefits) Life Insurance Pension Scheme Career Development Work Location: In person

Salesforce Administrator - Service Cloud Location: London : (Hybrid: 2 days office-based, 3 days remote) Right to Work: Candidates must have the right to work in the UK without visa restrictions (no sponsorship offered) Our Client is seeking a Salesforce Administrator with strong expertise in Service Cloud (MUST), Experience Cloud preferred and Marketing cloud (nice to have). Key Responsibilities: • Support Service desk team for any Level 3 issues, • Manage Salesforce configuration: objects, fields, page layouts, record types, workflows, flows, and approvals, • Administer users, roles, profiles, and security settings, • Create reports and dashboards, • Maintain data quality through cleansing and de-duplication, • Environment refresh activities, • Collaborate on integrations and AppExchange implementations (if any), • Stay updated with Salesforce releases and recommend improvements, • Support deployments Requirements: • 5+ years of hands-on Salesforce admin experience (Service Cloud (MUST) , Experience Cloud preferred, Marketing cloud (nice to have)), • Salesforce Administrator Certification (Advanced Admin a plus), • Strong skills with automation tools (Flows, etc), • Experience with data migration tools (Data Loader, etc.), • Excellent communication and stakeholder management skills

Overview: UP3 is a dedicated ServiceNow Managed Service provider, founded in 2016 by highly experienced Service Management and ServiceNow sales and delivery professionals. We have a wealth of experience working both as customers of ServiceNow and as specialist consultants and have delivered solutions spanning nearly every aspect of the platform. We are looking for experienced ServiceNow Technical Consultants with a passion for driving an excellent customer experience, who can thrive in a rapidly growing, dynamic business with a huge emphasis on collaborating with our clients to help them deliver exceptional service. The role You will be responsible for producing development and providing consultancy in line with UP3’s core values, best practices and standards and staying current with the latest ServiceNow capabilities and technology. You’ll be working closely with the Customer Engagement team and directly with customers to deliver high quality work that really drives value and encourages a wide adoption within the customer organisation. This would suit someone who is a ServiceNow enthusiast and enjoys working with like-minded individuals. You will be keen to demonstrate your capability, share knowledge and experiences and be motivated to continue your learning and development. We stand by our values and when we’re looking for the best of the best to join us, we look for people who share these values too. • No-one is above making the tea or watering the plants., • Do the right thing by the customer. Always., • No room for egos, politics or gossip., • We're a team. Take pride in sharing what you know., • If you see something that needs doing, roll up your sleeves and get it done., • Remember, at some point, you did something for the first time. Key Responsibilities • Provide functional and technical skills to document and configure customer requirements, • Ensure the work and solutions delivered adheres to the relevant coding and design standards, • Devise and scope solutions to customer requirements, • Share feedback and knowledge with colleagues, • Work closely with engagement managers to deliver in an agile methodology, • Report technical issues which may cause delays to the project, • Continually develop skills and knowledge, • Assist with system testing and UAT, • Provide technical consultancy to customers on the ServiceNow eco-system, • Become a Subject Matter Expert in multiple areas of the ServiceNow platform, • Coach and mentor others based on your areas of expertise, • Stay up to date on the latest ServiceNow features and application, • Promote a smarter, not harder, working ethos Required skills and experience: • Experience of performing a technical role within the ServiceNow eco-system, • Knowledge of multiple ServiceNow applications across the platform, • A track record of delivering quality work to defined timescales to a range of different customers, • A sound knowledge of ServiceNow platform features and capabilities, including integrations, • Client-facing and confident in being able to understand and articulate technical requirements, • Possess the ability to produce high quality technical documentation, • Delivering work using agile methodologies, • Hold a minimum ServiceNow Accreditations of System Administrator, with Certified Implementation Specialist preferable What's in it for you? • Career development and progression – we invest in our people and actively promote from within., • Work for an established, respected player. We’ve honed our craft having been with ServiceNow since the early days, going on to set up UP3 in 2016., • Amazing customers and a best-in-class solution., • Best in class tech stack, tools and training. We’re committed to providing all you need to be successful in this role, • London based. We have a fantastic office at The Ministry in Central London and offer hybrid working with 2-3 days a week in the office. Company benefits – highlights Maternity and Parental Leave We offer an enhanced maternity and parental leave package. For maternity and adoption, we will provide you with 16 weeks full pay, followed by 23 weeks Statutory Maternity Pay (SMP). And for Paternity and other Parental leave, you’ll receive 4 weeks of full pay. In addition, we encourage you to take as much time as you need for ante and post-natal appointments. Flexible Working We know people thrive when they’re given the opportunity to strike the right balance between their work and their personal life, so we offer flexible working arrangements so that you can do your best work, without compromising. We embrace hybrid working, so you can split your time between home and our offices in The Ministry, SE1. We offer a £250 allowance to ensure your home office is set up with everything you need. • Excellent Bupa health insurance and Bupa level 3 dental cover, • 25 days holiday increasing based on length of service, • Company pension (after 3 months’ service), • A Death-in-Service Life Insurance policy which would pay out 4X your salary, • Sports and Social Club – recent events include Dungeons & Dragons night, wine tasting, Junkyard golf and Gourmaze tasty treasure hunt