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Job Description: Cafe General Manager at Pique Salary:35,500k (incl. Service charge) Perks: Class pass membership 40% off Pique cafe offering Who are we? Pique was founded in 2017 as a picnic delivery company and since then has grown into one of London’s most sought after caterers for breakfast & lunch events. The dream was always to open a café and this dream became a reality in January 2024 when we opened our first site on Lavender Hill. The café is popular both in the week and weekends as both a breakfast, brunch and lunch spot. It seats up to 40 inside with seating for another 20 outside. The café has gone from strength to strength and is becoming a real part of the Lavender Hill community. We run a fortnightly book club, ran a successful first ‘pub’ quiz night and are looking to grow this side of things. Our mission is to bring fun, delicious, innovative, restaurant quality food to Londoners, whether that be at home, the office, park or our café. We focus on the informal nature of picnic dining- the relaxed feeling of being with friends, with easy to eat, crowd pleasing food. Our focus on sustainability, quality and style sets us apart from the rest. Essential Experience & Skills - Experienced in managing large teams and busy services - Passionate about hospitality & customer service - Strong Barista skills (dialling in, latter art, espresso pulling) - Upbeat and able to lead a team to deliver exceptional service at all times - Intuitive, quick to think on their feet, and able to keep a level head during busy and challenging times - Well-presented and a good team player - An excellent communicator - Keen eye for detail and sense or urgency Key Responsibilities: Team - Ensure customer service excellence remains the top priority in all café operations, Ensure the FOH team represents the Pique brand by providing top-tier service with energy and enthusiasm. - Serve as the main point of contact for the team, addressing business-related queries or directing staff to the appropriate department or person. - Accurately record all staff sick days and annual leave in line with Head of Operations - Recruit, train, and motivate staff to deliver enthusiastic and exceptional customer experiences. - Ensure staff rotas align with contracted hours while adapting to fluctuating business levels to maintain reasonable labor costs Operational - Maintain operational consistency, including opening/closing procedures, customer service, check-backs, and ensuring the café remains clean and presentable through in-service checks. - Handle customer complaints, ensuring that any issue is escalated to the management team (GM, Assistant Manager, or Supervisors) this includes replying to reviews (Just GM) - Oversee daily completion of checklists in accordance with health and safety protocols, updating procedures as necessary based on business or service changes. - Keep the Maintenance record and pest control record updated and in use (along with the head chef) - Increase café revenue, reported every 3 months through sales efforts and successful events and general running of the cafe - this is not a streamline increase and should be reported as such with relevant data - Ensure the Pique brand remains highly visible through consistent, high-quality service, active community involvement, and strong team performance as well as social media representation on any relevant platforms Event Coordination - Manage customer enquiry regarding café events and private bookings and cafe catering pre orders - Help organize staffing, and handovers for relevant events - Gather and analyse feedback post-event to improve offerings and ensure customer satisfaction.

Luton Van Driver – Removals Work (Serious Applicants Only) We are a small but busy removals company looking for a reliable, professional driver to operate a Luton van for local and long-distance jobs. What We Offer: £13.50/hour (paid every 2 weeks) - this can be increased if you demonstrate good reliability, such as staying with us for over 2 months and not cancelling at unexpected times Regular work available for the right person Friendly, professional team All jobs scheduled in advance What We Need From You: -Experience driving a Luton van (minimum 1 year preferred) -Clean UK driving licence -Physically fit enough to assist when required -Punctual and professional at all times -Good customer service skills -Able to follow instructions and work as part of a team -Must be reliable – if you can’t commit, don’t apply Job Responsibilities: -Safely drive a Luton van to and from customer locations -Oversee the loading process – ensuring all items are packed, arranged, and secured properly inside the van to avoid damage during transport -Assist loading/unloading teams if needed (occasional) -Perform vehicle checks before and after jobs to ensure roadworthiness -Communicate clearly with customers and the team leader on-site Job Details: -Work includes local and long-distance removals -Occasional overnight stays may be required (paid) -Fuel and van included -Shifts vary depending on bookings 📞 Only apply if you are serious about work and can commit to turning up on time every time

Hair Salon Assistant – Mulaax Hair Salon 📍 Location: Brixton, London 📅 Employment Type: Permanent 💷 Pay: £100 per day 🕒 Schedule: Tuesday to Saturday, 10:00 AM – Close About Us Mulaax Hair Salon is a vibrant and high-volume salon located in the heart of Brixton, renowned for creative styling and exceptional client care. We are currently seeking an experienced stylist to join our team and play a key role in supporting daily salon operations, particularly assisting our Head Colourist. This is an exciting opportunity for a stylist to grow and perfect their craft in a supportive, fast-paced, and professional environment. What We’re Looking For Fully qualified hairdresser with extensive experience in cutting, colouring, and styling Proficient in hair extensions, as well as delivering high-quality wash and blow-dry services within one hour Skilled in working with textured and natural hair Confident in advanced techniques and up-to-date with modern hair trends Strong cutting skills, including layers, trims, bobs, and Diva cuts Fluent in English with excellent communication and interpersonal skills Professional, reliable, and motivated to grow with the team Recognised hairdressing qualifications (certificates required) Must provide two professional references Key Responsibilities Support the Head Colourist Assist with advanced colour services, including toners, tints, and custom colour formulations Prepare all necessary tools, products, and workstations before appointments Client Care Greet clients warmly and ensure a welcoming and professional experience Manage phone calls, schedule appointments, and provide front-of-house support Offer refreshments and maintain a high standard of customer service Salon Maintenance Keep the salon clean, organised, and hygienic at all times Sanitize tools and equipment thoroughly after each use Ensure stock levels are maintained and work areas are fully prepared What We Offer One-on-one mentorship with the salon owner and director A positive and collaborative team culture Opportunities to work with a diverse range of clients, including textured and natural hair Ongoing training, development, and career progression Staff discounts on salon services and retail products

CALLING ALL HOSPITALITY PRO’S We are looking for hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced manager or a supervisor looking for their next step, we offer all of our assistant managers a training programme that can get you to General Manager level inside a year. THE GOOD STUFF... Flexible shifts - to fit around the other important things in life. Free meals and drinks when working. Love dining out? You'll love it even more with a 25% discount across all our bars. Structured training Plan and related £2kpa pay increase in your first year. 28 days holiday. 3 reviews a year with your Operations Manager. Development and career progression, 80% of all our management roles are filled internally. Length of service awards. Annual AGM for all our Assistant Managers. An awesome referral scheme – Good people know good people. Advanced management training sessions in service, atmosphere management, financials and hospitality standards. Uniform provided. Excellent tronc renumeration. Ever changing offering with premium products. Bonus opportunities. WHAT WILL I BE DOING? As a key player in the management team, you will assist the General Manager in recruiting, training, and coaching your team. Creating an amazing experience for our customers. Service and standards are your number 1 priority. Thereafter managing a hospitality business through stock takes, rotas planning and cost management. You will be responsible for maintaining our venues to the highest standards and delivering amazing results through people. SYSTEMS WE OPERATE Design My Night / Collins – reservations / events Access – tills / ordering / stock management S4 Labour – Labour / payroll / HR CPL - Training We will train you on our systems, experience not essential. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses for good measure. WHAT’S THE DEAL? 48h per week. Starting Salary £31,500pa Increase of +£2kpa in year 1 on completion of your training. Service charge which averages between £8,000 to £10,000pa (uncapped) Total package between £39kpa and £ £42kpa. 5 things we ask from everyone Be nice Tell the truth Do what you say you are going to do Be available Say hello and goodbye

GAZETTE BRASSERIE GROUP We’re looking for an Assistant Manager to join our team at Gazette Trinity! If you’re friendly, full of energy, enjoy hospitality and interacting with customers, you’ll feel right at home with us. You’ll need to have some management experience, as the role involves supporting the General Manager with day-to-day operations and helping things run smoothly across our branch as well as communication with other branches. We’re looking for someone who’s hands-on, reliable & confident around people. So if you're dependable, motivated, and good at keeping things running smoothly, you’re exactly who we’re after. If all above sounds like you, please apply to work with us. We’re an small staff that's always up for meeting good people & seeing if we’re a good fit for each other. Please note: You’ll need to be eligible to work in the UK.

Looking for a passionate chef de parte. Whom is willing to learn and develop themselves to the next level. Skilled and creative chef de partie whom strives for perfection and positively demonstrate consistently great work ethics. A chef de partie who is clean, hygienic, organise and possess great leadership skills while working within a small netted team by always leading with good examples. Experience within fine dining restaurants, brunch and sunday roast is essential however not compulsory. This is an fantastic opportunity to work within a new restaurant full of growth, progression, values, perks and a lot more to offer. Cuisine type: African, British & Caribbean with flair and Contemporary look and feel. REQUIREMENTS 1. Food hygiene and safety level 2 2. PPE, safety shoes, chef hat, chef uniform and apron. 3. Basic knowledge of kitchen operations. 4. NI, right to live and work & live in the UK 5. Availability to work 5 days with 2 6. alternating days off. 7. Basic knifes skills and willingness to learn and develop. 8. Able to work weekends and evenings as well as mornings where required. 9. Ability to maintain a positive professional attitude at all time. 10. Good time management skills. 11. DUTIES 12. Assist the Head chef with daily preparations, hygiene and the day to day responsibilities of maintaining an effective and efficient kitchen. 13. Learn and demonstrate good knowledge of our menus and operations. 14. Setup and work in a professional manner to ensure customers expectations 15. are met or exceeded. 16. Work in a clean and organised manner at all times. 17. Learn our recipes, spec's and allergens to ensure customers safety.

We are looking for a food stall assistant who's role primarily involves supporting the smooth operation of a food stall, which can include preparing food, serving customers, handling transactions, and maintaining cleanliness.

La Nonna is seeking a highly motivated and experienced Assistant Manager to join our team in London! If you have a proven track record in delivering exceptional guest experiences and a genuine interest in the art of crafted pasta, we encourage you to explore this exciting opportunity. At La Nonna, every day brings a new experience. As our Assistant Manager, you will work closely with the Manager in overseeing all facets of our London venue. This includes the direction and coordination of daily operations, financial oversight, ensuring adherence to building regulations, and playing a key role in our People & Culture initiatives. Your responsibilities will also encompass: - Providing strong leadership and support to the Manager. - Managing staff rotas and collaborating with Business Development on scheduling for both regular service and corporate events. - Implementing operational strategies aimed at maximizing guest satisfaction, with a focus on achieving a five-star entertainment experience and driving positive social media engagement. - Taking ownership of health and safety standards, ensuring compliance, delivering training, conducting risk assessments, and serving as a primary first aider during your shifts. - Partnering with our People and Culture team on all aspects of the employee journey, fostering positive employee relations, and supporting team development to enhance our venue's culture. - Managing procurement processes, building strong relationships with our suppliers and contractors, and overseeing stock control. - Continuously seeking opportunities for improvement across all areas of the business, including people management, financial performance, health and safety protocols, and service excellence. We are looking for a passionate individual who is ready to take on a rewarding challenge and contribute to the success of La Nonna.

PART TIME CHEF DE PARTIE 2 + shifts per week. Levan is a vibrant, modern European restaurant in the heart of Peckham, inspired by the bold flavours and relaxed energy of Parisian bistros and wine bars. Our ever-evolving seasonal menu showcases exceptional ingredients with a focus on sustainability, creativity, and precision. We’re proud to be a chef-led kitchen where ideas are welcomed and development is encouraged. As part of a small, dedicated team, you’ll have the chance to contribute to a food offering that’s earned critical acclaim and a loyal local following. Levan is part of an independent, owner-operated group, meaning decisions are made with care — with a genuine focus on quality, people, and long-term growth. If you’re passionate about food, serious about your craft, and excited to be part of a kitchen that values collaboration, seasonality and skill, we’d love to hear from you. PART TIME CHEF DE PARTIE We are currently looking for a part time chef de partie to join our kitchen team. The role requires someone who can manage a section, prepare, and deliver our menu, with the highest quality standards. Responsibilities o Run a section in an efficient, clean, and tidy manner o Assist in carrying out stock control, ordering and stock rotation o Prepare and serve all dishes to the highest quality o Report any maintenance requirements and hazards to Head Chef or GM o Support Commis chefs in carrying out their duties o Attend food, service, operational meetings as and when required o Minimalise food waste and spoilage o Ensure all opening and closing checklists are completed o Be self-motivated to help develop own skills Our benefits: o Paid overtime o Cost price wine o Mental health support o Team meal and coffee every shift o On-going training

Job Title:  Café/Bar Supervisor Reports to: Manager on Duty / General Manager  Job Overview:  As a café/bar Supervisor, you will play a key role in ensuring daily operations run smoothly, maintaining high standards of service and cleanliness, and leading the team to deliver outstanding guest experiences. You’ll support the manager on duty with a range of day-to-day operational tasks, while actively driving sales and motivating the team to meet performance targets.  Key Responsibilities:  Lead by example to ensure all service and hospitality standards are consistently met and exceeded.  Support and motivate team members during shifts to deliver the best possible service to all guests.  Uphold and enforce all cleaning, hygiene, and safety standards throughout the venue, ensuring a clean, welcoming environment at all times.  Address guest feedback professionally and promptly to ensure customer satisfaction.  Assist in training and onboarding new team members, promoting a positive and productive work environment.  Take ownership of shift leadership duties, including staff allocation and floor management when required.  Actively contribute to achieving and exceeding sales targets through upselling, team engagement, and service excellence.  Ensure stock levels and product presentation meet brand standards.  Support the manager on duty with reasonable day-to-day operational tasks as requested, including opening/closing duties, stock control, cash handling, and reporting.  Promote and maintain a culture of teamwork, respect, and professional development. Skills & Experience Required:  Previous experience in a café, bar, or hospitality environment, ideally in a supervisory or leadership role.  Strong customer service focus with a passion for hospitality.  Ability to lead, inspire, and motivate a team in a fast-paced environment.  Excellent communication and problem-solving skills.  A proactive approach to maintaining cleanliness and safety standards.  Basic understanding of stock management and sales techniques.  Flexible approach to working hours, including evenings and weekends. What We Offer:  Competitive pay and tips.  Opportunities for progression and development.  Ongoing training and support.  A vibrant, inclusive working environment.

We are seeking a Production Operator / Production Assistant to join our team. This role involves assisting in various aspects of production, including preparing fillings, assembling empanadas, making dough, and producing empanada discs using a Rondo machine. Responsibilities: Assist in preparing fillings and assembling empanadas. Ensure product quality and consistency. Conduct quality control checks on the products and make necessary adjustments. Maintain a safe and clean working environment. Make dough and prepare empanada discs. Requirements: Previous experience in food production (preferred). Ability to work well within a team and strong attention to detail. Proactive and responsible attitude. Must be available to work on Saturdays. If you are interested, please apply now!

La Mia Mamma is more than just a restaurant – it’s an authentic culinary journey that celebrates the rich and diverse flavours of Italy’s regions. Each of our restaurants offers a rotating menu curated and cooked by real Italian mammas flown in from across Italy, bringing regional dishes to life in the heart of London. We are currently looking for a passionate and experienced** Sous Chef** to join one of our vibrant and growing teams. If you have a strong background in regional Italian cuisine, thrive in a fast-paced environment, and enjoy leading a kitchen team, we’d love to hear from you. What We’re Looking For: - Proven experience as a Sous Chef in high-volume, quality-driven kitchens - Solid knowledge of Italian regional cuisine - Ability to follow and replicate authentic recipes and specifications - Strong leadership and communication skills - High standards of cleanliness, organisation, and consistency - Right to work in the UK (essential) Key Responsibilities: - Support and lead the kitchen team to deliver consistent, high-quality dishes - Follow La Mia Mamma’s recipes, portioning, and presentation guidelines - Maintain a clean and safe kitchen in line with hygiene regulations - Manage daily kitchen operations and assist the Head Chef in team supervision - Oversee deliveries, stock rotation, and portion control - Contribute to training and mentoring junior chefs - Ensure all cleaning schedules and maintenance routines are carried out What We Offer: - £35,000 – £42,000 per year (including service charge) - A supportive, people-focused team with real growth opportunities - The chance to work in a truly unique Italian concept - Access to authentic Italian products and menus that change regionally - A dynamic environment where food, culture, and family come together If you are ready to take the next step in your career with a restaurant that values tradition, quality, and genuine passion for Italian food – apply now!

Overview: We are seeking a skilled part-time Multi Drop Delivery Driver to join our team. Jones is a family run catering butchers (est. 1962), with a close-knit team of butchers, production operators, warehouse assistants and delivery drivers, supplying meats from around the world to London and the Home Counties. Reports in to our Transport Manager and Managing Director. Relevant driving experience is preferred. Must hold a full manual UK driving licence. Responsibilities: • Fulfil daily delivery run competently and professionally • Keep the delivery vehicle clean inside and out • Carry out any minor repairs necessary, i.e. Change tyres or bulbs • Handle any customer returns • Check accuracy of orders before loading onto the delivery vehicle • Daily loading of delivery vehicles in a logical order • Ensuring fuel, oil, screen wash and adblu levels are topped up • Carry out vehicle checks Skills: • Time and workflow management • Customer relations • Flexible & creative thinker with good problem-solving skills • Proficient in road safety practices and regulations • Experience working in a fast-paced environment • Attention to detail and ability to multitask effectively • Self-motivated & positive attitude We offer competitive pay rates based on experience. This is a part-time position with overtime potential on a weekly basis and opportunities for career growth within our organization. If you are passionate about standards and thrive in a fast-paced environment, we would love to hear from you. Job Type • Part-time - 18hrs/week • Permanent Pay • £14.50/hr Bonus Schemes • Annual performance bonus • Sales rewards scheme • Employee of the month Holidays & Benefits • 28 days p.r. (including bank holidays) • Cost price meat • Nest pension scheme option Schedule – 18hrs/week • 05:00 to 14:00 • Fridays & Saturdays • Overtime potential Work Location In Person – Brixton, London (Base)

CALLING ALL HOSPITALITY PRO’S We are looking for hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced supervisor or team leader looking for their next step, we offer all of our supervisors a training programme that can get you to Assistant Manager level within 6 months. THE GOOD STUFF... · Flexible shifts - to fit around the other important things in life. · Every shift you work, we will fuel you with pizza or pasta on us (thank you chef) · Love dining out? You'll love it even more with a 25% discount across all our bars. · 28 days holiday. · Development and career progression, 80% of all our management roles are filled internally. · Length of service awards. · An awesome referral scheme – Good people know good people. · Advanced management training sessions in service, atmosphere management, financials and hospitality standards. · Uniform provided. · Excellent tronc renumeration. · Ever changing offering with premium products. WHAT WILL I BE DOING? As a key player in the management team, you will assist the management team in recruiting, training, and coaching your team. Creating an amazing experience for our customers. Service and standards are your number 1 priority. Sometimes opening or closing the business. We will teach you the semantics of operating a hospitality business through stock takes, rotas planning and cost management. You will be responsible for maintaining our venues to the highest standards and delivering amazing results through people. SYSTEMS WE OPERATE · Design My Night / Collins – reservations / events · Access – tills / ordering / stock management · S4 Labour – Labour / payroll / HR · CPL - Training · We will train you on our systems, experience not essential. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses for good measure. WHAT’S THE DEAL? · 48h per week. · Salary up to £16.5 per hour 5 things we ask from everyone · Be nice · Tell the truth · Do what you say you are going to do · Be available · Say hello and goodbye

Levan is a vibrant, modern European restaurant in the heart of Peckham, inspired by the bold flavours and relaxed energy of Parisian bistros and wine bars. Our ever-evolving seasonal menu showcases exceptional ingredients with a focus on sustainability, creativity, and precision. We’re proud to be a chef-led kitchen where ideas are welcomed and development is encouraged. As part of a small, dedicated team, you’ll have the chance to contribute to a food offering that’s earned critical acclaim and a loyal local following. Levan is part of an independent, owner-operated group, meaning decisions are made with care — with a genuine focus on quality, people, and long-term growth. If you’re passionate about food, serious about your craft, and excited to be part of a kitchen that values collaboration, seasonality and skill, we’d love to hear from you. JUNIOR SOUS CHEF We are currently looking for a passionate and motivated Junior Sous Chef to support the senior management team in leading our kitchen team. This is an amazing opportunity for someone who is experienced and driven to support the creation of delicious menus. Responsibilities o Work in all areas of the kitchen, depending on the daily needs of the kitchen o Oversee stock control, ordering and stock rotation o Complete fridge lists and help senior kitchen team with ordering o Ensure all sections are prepared and ready for service o Prepare and serve all dishes to the highest quality o Report any maintenance requirements and hazards to Head Chef or GM o Support and direct the team of CDP’s in carrying out their duties o Assist senior kitchen team with dish costing and pricing o Attend food, service, operational meetings as and when required o Minimise food waste and spoilage o Develop own skills through researching new dishes and presenting ideas to Head Chef The person and skills required: o At least 1 years’ experience as a senior CDP or Junior Sous Chef o Highly creative approach to work o Experience with Stock Control, and Inventory o Excellent organisational and time management skills o Strong work ethic and calm under pressure o Desire to make their mark within the company and willingness to help grow the brand o Friendly, encouraging and approachable style of team leadership. Our benefits: o Paid overtime o Cost price wine o Mental health support o Team meal and coffee every shift o On-going training

Position Summary As an Assistant Manager, you will support the General Manager in overseeing daily operations, ensuring exceptional customer service, team performance, and smooth restaurant running. You will lead by example, coach the team, and help deliver financial targets. Key Responsibilities - Support the General Manager in day-to-day operations, including opening/closing procedures. - Ensure high standards of customer service and guest satisfaction. - Supervise and motivate front-of-house (FOH) and/or back-of-house (BOH) teams. - Handle customer complaints and resolve issues promptly. - Assist in staff training, development, and performance reviews. - Monitor and manage stock levels, orders, and deliveries. - Ensure health & safety, food hygiene, and licensing regulations are followed. - Help manage labour costs, rota scheduling, and payroll inputs. - Drive sales and assist in achieving revenue and profitability goals. - Cover the manager’s responsibilities in their absence. Skills & Experience - Previous experience in a supervisor or assistant management role, preferably in hospitality or F&B. - Strong leadership and team management skills. - Excellent communication and interpersonal abilities. - Good understanding of customer service principles. - Confident in handling complaints and pressure situations. - Basic financial awareness (e.g. cash handling, P&L understanding). - Familiar with stock management and ordering systems. - Knowledge of health & safety and food hygiene standards. Requirements - Right to work in the UK. - Flexible availability, including evenings, weekends, and holidays. - Fluent in English (spoken and written). - Personal licence (desirable, not essential). - Level 2 Food Hygiene Certificate (preferred).

Job Advertisement for Sale Assistant at “Castella Fish & Chips Ltd” Position: Sale Assistant Skilled Occupation Code: 711 Location: 63 Good Mayes Road, Ilford, London IG3 9UB Job type: Full-Time, Permanent Salary: £38,700.00 Responsibilities: Tasks required by this job include: · Shop Supervisor directly supervises and coordinates the activities of sales and related workers; · Establishes and monitors work schedules to meet sales and productivity targets; · Liaises with managers and other departments to resolve operational problems; · Determines or recommends staffing and other needs to meet sales and productivity targets; Reports as required to managerial staff on departmental activities About you: • At least three years’ experience within the relevant field · Ability to manage multiple work simultaneously · An excellent understanding of the food industry · Ability to build and maintain strong client and team relationships · Confident communicator and presenter at all levels, with excellent interpersonal skills

We are looking for a reliable and organised Canteen Assistant to join our cafe/canteen team. This role involves preparing food items such as sandwiches, paninis, wraps, and jacket potatoes, maintaining cleanliness and hygiene, and supporting the smooth daily operation of the canteen. Prepare and serve a variety of fresh food items (e.g. sandwiches, paninis, wraps, jacket potatoes) Maintain a clean and tidy work area Clean up after food prep and service, following hygiene and safety standards Restock ingredients and ensure supplies are properly stored Support the team with general kitchen and front-of-house duties as needed

Skilled Worker visa sponsoring Employment Type: Full-time, Permanent Working Hours: 39 hours per week Salary: £38,200 per annum Job Purpose: The Shop Supervisor will be responsible for overseeing the daily operations of the retail flower shop, managing the retail team, ensuring a high level of customer service, and assisting with inventory, display, and sales activities. This role ensures that the store functions efficiently, maintains visual standards, and delivers a quality shopping experience for customers.

Lead and supervise front-of-house staff during service. Delegate responsibilities, manage shift schedules, and ensure that team performance meets operational and customer service standards. Maintain high levels of guest satisfaction by managing service flow, ensuring prompt and friendly service, and resolving complaints effectively. Oversee daily floor operations, including opening and closing procedures, cleanliness, table setups, and visual presentation. Support the onboarding of new staff members and conduct on-the-job training to maintain high service quality and team consistency. Ensure full adherence to health and safety regulations and food hygiene standards. Monitor usage levels, manage inventory, and place restocking orders to ensure availability of essential service items. Assist with daily reporting and staff performance reviews. Provide feedback and operational updates to senior management.

Reggae Kitchen is a bold and vibrant Caribbean takeaway bringing the authentic flavours of the islands to the heart of the community. We’re now looking for an experienced and highly organised Takeaway Manager to oversee our busy takeaway and delivery service. This role is perfect for someone who thrives in a fast-paced environment and takes pride in delivering top-quality food and friendly service every time. Key Responsibilities: • Lead and manage the day-to-day operations of the takeaway service at Reggae Kitchen. • Supervise and support takeaway staff including counter assistants, packers, and delivery drivers. • Oversee order flow from in-house and online platforms such as Uber Eats, Deliveroo, and Just Eat. • Ensure all food is prepared, packed, and presented to high standards before leaving the kitchen. • Communicate effectively with the kitchen team to maintain efficiency and accuracy. • Handle customer queries, issues, and complaints promptly and professionally. • Maintain stock levels of packaging, condiments, and other takeaway supplies. • Uphold cleanliness, hygiene, and food safety standards at all times. • Monitor performance of third-party delivery services and identify ways to improve service. • Work closely with senior management to develop and grow Reggae Kitchen’s takeaway offering. Requirements: • Experience in a similar role within a fast-paced takeaway, restaurant, or food delivery environment. • Confident in managing a small team with strong leadership and communication skills. • Organised, reliable, and able to stay calm under pressure. • Comfortable using delivery apps, POS systems, and managing multiple orders at once. • Passion for Caribbean cuisine and culture is a big plus. • Strong customer service skills and a proactive attitude. • Flexible availability, including evenings, weekends, and peak trading times. Benefits: • Competitive salary with performance-based bonuses. • Staff meals and generous discounts on Reggae Kitchen favourites. • Opportunity to grow with a fast-rising Caribbean food brand. • Supportive and community-focused team culture. • Ongoing training and development opportunities.