Are you a business? Hire operations coordinator candidates in Hounslow
The Role: We are seeking a highly motivated and experienced Ofsted Registered Manager to manage and oversee our supported living services for 16-18 years old. Reporting directly to the Managing Director, you will play a pivotal role in the day-to-day management and delivery of our services. This position is crucial for ensuring compliance with Local Authority fundamental standards while promoting best practices across the care settings. This opportunity will provide individuals the chance to grow a home and make an impact on the lives of young people. Key Responsibilities: Oversee and manage the daily operations of supported living services in line with council requirements, ensuring high standards of care. Supervise, mentor, and train support staff, fostering a collaborative, proactive, and supportive environment. Assist in the development, implementation, and review of individual care plans that reflect each client’s personal goals and aspirations. Key work with the Individuals to develop their support plan through the referral, assessment and review stages of person-centred planning. Understand their lifestyle choices, circles of support, what is important to and for them, and supporting them to have more choice and control in their life. Engage regularly with service users, families, and professionals, ensuring that care delivery aligns with a person-centred approach. Conduct regular audits and ensure all documentation is compliant with regulatory standards. Support with recruitment, staff rotas, and management of resources, ensuring services operate effectively within budgets. Actively contribute to continuous improvement initiatives and implement policies that drive quality and efficiency across the services. A level 5 qualification or be working towards this with management experience is crucial to the role, as well as experience in building a service and team as we are expanding the company. You will have comprehensive understanding of supported living with young people aged 16 - 18 . An understanding of the strategies for managing Challenging Behaviour and have the ability to understand equality issues and have knowledge and consideration of meeting the diverse needs of the staff team and vulnerable children / adults. You should have the ability to continually aim at improving the staff teams’ performance to provide Best Value Services and to develop effective team performance, make informed decisions and offer a clear lead, including pre-planning and impartation and monitoring of those plans, as well as having experience of handling conflict and managing sensitive issues to achieve positive outcomes. Person Specification: Leadership: Proven experience in a supervisory or management role within a supported living or similar regulated care environment, with a focus on empowering teams (minimum 1 year). You will lead, oversee and assist the directors in implementing the company’s vision, including the systems, staffing, policies and procedures that enable structure and high standards to be delivered. Communication Skills: Excellent written and verbal communication skills, able to liaise confidently with service users, families, staff, and professionals. Problem-Solving: Strong analytical skills with the ability to make decisions under pressure and resolve conflicts effectively. Organisational Skills: Exceptional organisational abilities, with a proactive approach to meeting deadlines and adapting to changing service demands. Empathy & Resilience: Genuine commitment to the well-being of others, with resilience and a positive attitude in a demanding sector. Qualifications Required: NVQ/QCF Level 5 Diploma in Leadership and Management for Residential Childcare (or proof of training underway). Valid driving license or willingness to travel between service locations. Up-to-date knowledge of relevant Children & Adult Social Care Legislation, safeguarding procedures, and health and social care legislation. Benefits: Competitive salary and numerous benefits to grow As a growing company, there will be more perks as we grow and you will be at the forefront of it. Comprehensive training and development programs, including access to relevant qualifications and leadership training. Employee assistance programs supporting mental and physical well-being. Opportunities for career progression in a growing, dynamic company. If you are passionate about making a difference in young people’s lives and looking to advance your career in a supportive, passionate organisation, we would love to hear from you. Proof of right to work in the UK. Please be advised we do NOT offer sponsorship. Job Type: Full-time, Permanent Pay: £42,000 to £52,000 per year depending on experience (negotiable) Additional pay: Company Growth Bonus Benefits: Enjoy your Birthday off Company events Company pension scheme in the future Employee mentoring programme Referral programme Sick pay Work from home in the future Training programmes As the business grows, so do the perks! Schedule: Monday to Friday Weekend availability when required On Call The role requires working flexibly mainly Monday – Friday but will require a manager who can be flexible where required. Licence/Certification: NVQ/QCF Level 5 Diploma in Leadership and Management for Residential Childcare (or proof of training underway) Work Location: In person with possibility to WFH in the future
Job Summary We are seeking a proactive, highly organized Office Administrator to join our team. The ideal candidate will be responsible for managing office operations, providing administrative support, recruiting staff, coordinating meetings for directors, and handling general office paperwork. This position requires a person with excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Duties Manage the day-to-day operations of the office, ensuring smooth and efficient running of all office functions. Maintain office supplies and equipment, placing orders as necessary to ensure availability. Handle general administrative duties including filing, photocopying, scanning, and organizing office documentation. Organize and maintain digital and physical filing systems, ensuring that records are easily accessible and up to date. Assist in the recruitment process by posting job ads, screening candidates, scheduling interviews, and coordinating hiring processes. Assist with the onboarding process for new employees, ensuring all documentation is completed and new staff are effectively integrated into the office environment. Handle incoming calls, emails, and other correspondence, ensuring timely responses and appropriate follow-up. Handle directors’ calendars, scheduling appointments, travel arrangements, and any required follow-ups. Requirements Proven experience as an office administrator, office assistant, or in another relevant administrative role. Strong knowledge of office management systems and procedures. Experience with recruitment processes, including job posting, interviewing, and onboarding. Excellent organizational and time management skills, with the ability to prioritize tasks effectively. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Strong written and verbal communication skills. Ability to maintain confidentiality and handle sensitive information. High attention to detail and problem-solving skills. Professional and approachable demeanor, able to work well in a team. Knowledge of office health and safety regulations is a plus. If you are an enthusiastic individual who thrives in a administrative role , we encourage you to apply for this exciting opportunity as a Office Administrator. Job Types: Full-time, Permanent, Fixed term contract, Graduate Contract length: 60 months Pay: £28,000.00-£31,000.00 per year Additional pay: Loyalty bonus Performance bonus Yearly bonus Benefits: Company pension Free parking On-site parking Flexible language requirement: English not required Schedule: 8 hour shift Day shift Holidays Monday to Friday Experience: Administration: 3 years (required) Work Location: In person Application deadline: 15/12/2024 Reference ID: SEQ#0770 Expected start date: 16/01/2025