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Duties and responsibilities: ** ** · Oversee the listing, marketing, and sale/lease of residential and commercial properties. · Recruit, train, and supervise real estate agents. · Prepare budgets, sales reports, and financial forecasts. · Ensure all transactions comply with legal and company policies. · Conduct regular meetings to motivate agents and review progress. · Produce and update new property listings and assist with marketing to ensure social media, photos, signs, and other materials are placed appropriately · Develop pricing strategies in line with market trends. · Organize filing systems and, when needed, help other real estate team members with contracts, such as title sheets, executing commissions, and coordinating buyer and seller information · Monitor expenses and ensure profitability. · Negotiate deals between buyers, sellers, landlords, and tenants. · Guide administrative assistants and direct daily operations to make sure procedures are followed · Maintain strong relationships with clients, ensuring high satisfaction. · Address client inquiries and resolve issues promptly. · Ensure proper documentation of all transactions. · Identify new business opportunities and market trends. · Work with legal teams to verify property documents. · Stay updated on industry regulations. ** Skill/experience/qualifications:** · Bachelor &/Master’s degree or a related study and experience. · High school diploma, G.E.D. or equivalent required, bachelor’s degree preferred · Relevant experience in office management, real estate or, a related field strongly preferred · Excellent time management, problem-solving, and communication skills · Basic computer skills including experience with Microsoft Excel

Restaurant Manager – Exciting New Pan-Asian Concept in Chiswick We are launching a brand-new, high-energy Pan-Asian restaurant in the heart of Chiswick, opening at the end of July, and we’re on the lookout for a dynamic, experienced Restaurant Manager to join us from day one! What We’re Looking For: • A proven track record of managing high-turnover restaurants • Strong leadership skills to train, motivate, and build a top-performing team • A passion for hospitality and Pan-Asian cuisine (experience in Asian dining is highly desirable) • Hands-on knowledge of restaurant operations including profit & loss, staff training, and local marketing • A proactive, problem-solving attitude and a drive to grow with an expanding hospitality group What We Offer: • Competitive salary + tips + performance-based bonuses • Opportunity to grow with a fast-expanding hospitality company • Creative freedom and full support in launching a unique culinary destination • A chance to be part of something special from the very beginning If you’re ready for your next challenge and want to make your mark on the Chiswick dining scene, we’d love to hear from you. Apply now and take the next step in your career with us!

General Manager - Authentic Italian Coffee Shop & Deli Location: London, W6 9TN Department: Management  Employment Type: Full-time  Salary: £40,000 - £45,000 per annum  Start Date: Immediate --- About the Opportunity We are seeking an experienced and passionate General Manager to lead our authentic Italian coffee shop and deli. This is an exciting opportunity for a dynamic leader who shares our love for exceptional coffee, traditional Italian cuisine, and outstanding customer service. What You'll Do Operations Management - Oversee daily operations of both coffee shop and deli services - Manage inventory, stock levels, and supplier relationships - Create and update pricing strategies, menus, and promotional campaigns - Handle administrative tasks including invoicing, payroll preparation, and supplier payments Team Leadership - Recruit, train, and manage a team of passionate staff members - Create staff schedules and manage rotas efficiently - Foster a positive work environment that reflects our Italian hospitality values Customer Experience - Ensure exceptional customer service standards across all touchpoints - Manage table service operations and deli counter service - Maintain high-quality food and product displays - Handle customer feedback and continuously improve service quality Quality & Compliance - Monitor food safety and hygiene standards - Ensure product quality and presentation meet our authentic Italian standards - Manage compliance with health and safety regulations What We're Looking For Essential Requirements - Languages: Fluent in both English and Italian (advanced level required) - Experience: Proven management experience in hospitality, food service, or retail - Skills: Strong organizational, communication, and leadership abilities - Passion: Genuine enthusiasm for Italian coffee culture and authentic cuisine Key Competencies - Financial management and budgeting experience - Staff management and development skills - Customer service excellence mindset - Problem-solving and decision-making abilities - Attention to detail and quality standards What We Offer - Competitive salary: £40,000 - £45,000 annually - Immediate start available - Opportunity to work with authentic Italian products and traditions - Leadership role in a growing business - Staff discounts and benefits - Professional development opportunities How to Apply Ready to bring your passion for Italian coffee and cuisine to life? We'd love to hear from you! Apply: Send your CV and cover letter today *We are an equal opportunity employer committed to diversity and inclusion.* *Join our family and help us share the authentic taste of Italy with our community!*

We’re looking for a confident, proactive Duty Manager to join our dedicated team and help deliver exceptional guest experiences at every touchpoint. If you're a natural leader with a passion for service and attention to detail, this is your opportunity to shine! ** What You’ll Be Doing:** - Conducting regular walk-arounds of the property to ensure cleanliness, safety, and presentation standards are maintained - Assisting guests with any needs or concerns, providing swift solutions and a warm, professional presence - Monitoring guest satisfaction throughout their stay and encouraging feedback - Ensuring all teams (reception, housekeeping, F&B, etc.) are briefed, equipped, and ready to deliver excellent service - Performing room checks for quality control and readiness - Supporting adherence to hotel standards and operational processes - Providing accurate, helpful information to guests about services, local attractions, and amenities - Acting as the go-to person in the absence of senior management What We’re Looking For: - Previous experience within hospitality - Excellent communication and problem-solving skills - Strong attention to detail and a proactive mindset - A calm and composed approach in high-pressure situations - A passion for exceeding guest expectations - Flexibility to work varied shifts, including weekends and holidays ** Why Join Us?** Be part of a supportive and dynamic team culture Opportunity for growth and career progression Competitive salary & staff benefits Make a genuine impact on the guest experience and hotel operations Ready to lead by example and take pride in delivering world-class service? Apply now

Position Title: Supported Living Service Manager 📍 Location: North West London 📅 Start Date: Available for Immediate Start 💼 Employment Type: Full-Time, On-Site Position Overview We are currently looking for an experienced and driven Supported Living Manager to lead the development of a new supported living provision based in North West London. This is a fantastic opportunity to take on a strategic leadership role during the initial setup phase of the service. You will be responsible for overseeing day-to-day operations, while also playing an integral role in the start-up process, including creating policies, shaping service frameworks, and helping to build adult placement capacity. The service will support individuals with: Mental Health needs Learning Disabilities Autism Spectrum Disorders Challenging Behaviour Broader Complex Support Needs We’re seeking someone with a passion for person-centred care and a strong background in supported living who can confidently contribute from day one. Key Duties and Responsibilities Lead the setup, planning, and launch of a new supported living service Contribute to the design and rollout of care policies, risk protocols, and quality standards Manage care delivery in alignment with CQC expectations and safeguarding frameworks Supervise recruitment, staff management, and training processes Actively support placement building and ensure appropriate referrals Collaborate with professionals, local authorities, families, and other stakeholders Promote independence, inclusion, and personalised care across the service Monitor service performance, compliance, and operational effectiveness Skills and Experience Required Background in managing supported living services for adults with complex needs Demonstrated success in building or scaling placements and service capacity Experience participating in or leading service start-ups Excellent team leadership and staff coordination abilities Strong understanding of safeguarding, person-led support, and CQC compliance Relevant qualification in Health & Social Care (e.g., NVQ Level 5 or equivalent) or Experience doing of management Practical problem-solver with a calm, confident approach Committed to promoting dignity, safety, and empowerment for every service user What We Offer The chance to take a leading role in shaping a new supported living service A collaborative and supportive leadership team Rewarding work with genuine impact Competitive pay, based on qualifications and experience 📩 How to Apply: If this opportunity resonates with your values and experience, please forward your CV along with a short expression of interest outlining why you’d be a great fit for this role.

🪷 As the Assistant Manager, you will act as the owner’s right hand, ensuring the smooth daily operation of the salon, supporting the team, maintaining service standards, and handling responsibilities in the owner’s absence. This role requires someone trustworthy, proactive, and aligned with the salon’s family-like culture and high standards of professionalism. 🧭 Key Responsibilities 💼 Team Leadership & Operations Supervise and support nail techs, hairstylists, and front desk (if applicable) Manage staff scheduling, breaks, and attendance Train new team members and guide ongoing staff development Handle conflict resolution calmly and fairly Step in to assist with services or customer interactions when needed 🧽 Salon Standards & Environment Ensure all stations, tools, and common areas meet hygiene and safety standards Conduct regular walkthroughs to keep the salon clean, organized, and aligned with the brand aesthetic Support the setup and closure of the salon each day 💬 Client Experience Greet clients warmly and professionally Handle client concerns or service issues with a customer-first mindset Monitor service quality and overall client satisfaction 📦 Inventory & Supplies Monitor product levels (nail, hair, cleaning, etc.) Place supply orders in coordination with the owner Track usage to minimize waste and ensure stock rotation 📊 Administrative Duties Help track daily sales, appointments, and team performance Provide feedback and reports to the owner Enforce salon policies and procedures consistently Collaborate with the owner on promotions, social media input, or events 🌟 Required Qualities: Strong leadership with a team-focused mindset Professional, reliable, and discreet Exceptional communication and conflict-resolution skills Able to handle pressure and multitask with grace Experience in a beauty or salon environment. Qualified to perform treatments to the standard of the salon. 🧍‍♀️ Reports To : Danielle, Salon Owner 🧑‍🤝‍🧑 Supervises : Nail Techs, Hair Stylists, Front Desk

Job Title: Logistics Coordinator Location: Southall, London, UK Company Overview: A leading well-established logistics company committed to providing efficient and reliable transportation solutions to our clients. With a focus on excellence and customer satisfaction, we strive to deliver seamless logistics services across the globe and within the UK. Position Overview: We are currently seeking a detail-oriented and proactive Logistics Coordinator to join our team. The Logistics Coordinator will play a crucial role in supporting the day-to-day operations of our transportation department, ensuring accuracy, compliance, and efficiency in all administrative tasks Key Responsibilities: Coordinating the clearance of cargo and parcels within the UK and managing exports to international destinations. The person will liaise effectively with freight forwarders, customs agents, and transport providers. Key responsibilities include ensuring timely customs clearance, preparing and verifying shipping documentation, and coordinating with relevant authorities to comply with UK import/export regulations. The Logistics Coordinator will also manage logistics schedules, track shipments, and resolve any delays or issues that may arise. Additionally, they will maintain accurate records and provide updates to clients and stakeholders. The ideal candidate will have experience in freight forwarding, customs clearance, or international logistics. Strong problem-solving skills, attention to detail, and the ability to work under pressure are essential. A good understanding of Incoterms, HMRC regulations, and export documentation is highly desirable. If you have a passion for logistics and international trade and thrive in a fast-paced environment, we invite you to apply and become a key part of our growing operations. Qualifications: Proven experience in administrative roles, an advantage but not essential. Excellent organizational and multitasking abilities. Effective communication and interpersonal skills, with multilingual skills, fluent in English, Hindi, and Gujarati, are essential. Proficient in using Software systems and other relevant software. Education and Certifications: Minimum qualification: A Bachelor's degree is an advantage, but not essential. The training and sponsorship will be provided for suitable candidates. Benefits: Competitive salary.. Opportunities for professional development and career advancement. A dynamic and collaborative work environment. How to Apply: Interested candidates should submit their resumes and cover letters detailing their relevant experience. Please include "Logistics Coordinator Application" in the subject line. We are an equal opportunity employer. We encourage candidates of all backgrounds to apply. Application Deadline: 15 June 2025. Note: The above job description is a general outline of the position and may be subject to change based on business needs

The Counter Notting Hill is on a a lookout for experienced Senior Waiters! What you will be doing: Provide exceptional service to guests, ensuring a positive dining experience. Train new waitstaff on service protocols, menu items, and customer interaction techniques. Provide ongoing mentorship and support to junior staff, ensuring consistent service quality Maintain thorough knowledge of the menu, including daily specials, ingredients, and preparation methods. Advise guests on menu choices, accommodate dietary restrictions, and suggest wine pairings or other beverages. Communicate effectively with kitchen staff and management to ensure smooth operation. Coordinate with the front-of-house team to deliver seamless service during peak hours. Provide feedback to management regarding guest experiences, staff performance, and operational issues. Participate in staff meetings and contribute to discussions on service improvements. You have : 2+ years experiences in chef-led restaurant setting Ability to engage with guests in a friendly and professional manner. Strong problem-solving skills to handle customer complaints or issues effectively. Willingness to step in and assist colleagues when needed.

Urban Chic, one of London's most stylish and design-led serviced apartment providers, is looking for a confident and professional Receptionist to join the team at Chilworth Court, our elegant aparthotel in Paddington. As our Receptionist, you'll be the first person our guests see and speak to, setting the tone for a welcoming, professional, and seamless experience. This is a key front-of-house role in a boutique setting where no two days are the same, and where you'll often be the main point of contact on-site. At Urban Chic, we're proud of our progress and ambitions. We're working hard to become an employer of choice, a place where people feel respected, supported, and proud of the contribution they make each day. What you will receive: - 28 days holiday, plus an extra paid day off for your birthday - Vitality medical insurance, including gym discounts and wellness perks - Employee Assistance Programme (EAP) via Health Assured - Employee rates for family bookings - Refer-a-friend bonus scheme - Annual employee recognition awards & long service awards - Team social events throughout the year Your responsibilities will include: - Welcoming guests and managing all check-in/check-out procedures - Providing local information and responding to guest queries - Handling emails, calls, and payments with accuracy and professionalism - Coordinating with housekeeping and maintenance to ensure smooth daily operations - Carrying out daily apartment inspections to ensure quality and presentation standards are met - Logging incidents, shift notes, and updates for the Building Manager - Ensuring the reception area remains clean, tidy, and presentable at all times - Following health & safety procedures We're looking for: - At least 2 years of experience in a front-of-house, reception, or guest-facing role - A warm and professional manner, with excellent communication skills - Confidence working independently and handling guest concerns - Strong organisational and multitasking abilities - Familiarity with Microsoft Office; PMS/booking system experience is a plus - A proactive, solution-focused mindset - Fluent spoken and written English; additional languages are a bonus Working hours: 42 hours per week 12-hour shifts from 7:00 AM to 7:00 PM 3 to 4 shifts per week on a rotational basis, including weekends and bank holidays Schedule provided in advance We believe in raising standards for our guests, properties, and team. We'd love to hear from you if you're ready to bring your talent and personality to a company growing with purpose and heart. All applicants invited for an interview must provide proof of their right to work in the UK. Job Types: Full-time, Permanent Pay: £12.50 per hour Benefits: - Additional leave - Company events - Company pension - Employee discount - Health & wellbeing programme - Private medical insurance - Referral programme Schedule: 12 hour shift Day shift Every weekend

Important Notice for Applicants: This is a full-time position that requires your consistent, year-round availability. Please apply only if you can commit to a full-time schedule on an ongoing basis. Applications with part-time availability will not be considered. We are specifically seeking candidates with experience in one or more of the following areas: breakfast service, restaurant operations, bar management, café service, event coordination, and conference support. Duties and responsibilities : · To be proactive with contributing to the success of the department · Products and services are explained to the customer at all times to ensure the customer has the best choice available to them. · To ensure all procedures pertaining to revenue capture are up-held at all times · To minimise wastage at all opportunities · To actively promote an energy efficient culture throughout the department · To ensure all cash/floats procedures are followed by team members: all cash/floats must be counted at the start and the end of the shift and witnessed by a supervisor or manager. This must be recorded in the float/safe book provided and you must complete all relevant information. All the float must be placed in the cash till. · Positive working relationships are established and maintained with colleagues throughout the Hotel · Customer feedback, both positive and negative are responded to appropriately and efficiently · Information on customer service problems is gathered in order to improve the service offered · A positive personal image is maintained at all times · The needs of the customer are kept in balance with the needs of the organisation · All guests are received and offered assistance in a positive manner at all times · To answer all telephone calls in a polite and professional manner · Table bookings are handled according to departmental procedures · Back and front of house service areas and equipment are prepared, maintained and cleared · Bars, dining rooms and function rooms are prepared, maintained and cleared · Assistance is given in the maintenance of food displays · Glassware, crockery and cutlery are cleaned and stored in accordance with Hotel procedures · Cleaning is undertaken within the food and beverage areas as required · Dining areas are prepared according to the requirements of business · Food is served promptly, accurately and according to the standards of the department · Drink orders are taken and served following departmental procedures · Wine orders are prepared, taken and served accordingly · Customer satisfaction is monitored throughout the meal and any remedial actions taken as required · All customer feedback, positive and negative is reported to the Team Manager or Supervisor · Food and drink requisitions from kitchen and bars are dispensed according to Hotel procedures · To adhere to all Health and Safety Requirements as required by Hotel · To adhere to the Food Hygiene Regulations and Licensing Laws · To adhere to the requirements of the Data Protection Act at all times

We are on a lookout for a skilled CDP to join our Mediterranean restaurant - The Counter Notting Hill. What You’ll Do: ● Assist the Head Chef in preparing, cooking, and presenting high-quality dishes according to the restaurant’s standards. ● Oversee a specific section of the kitchen, ensuring all dishes are prepared efficiently and to the highest standards of taste and presentation. ● Coordinate with the kitchen team to ensure smooth operation during service periods. ● Maintain cleanliness and organisation in the kitchen, adhering to all food safety and hygiene standards. ● Monitor stock levels and assist in ordering ingredients and supplies as necessary. ● Assist in menu planning and development, offering creative input and suggestions for new dishes. ● Handle any special dietary requirements or guest requests with attention to detail and professionalism. ● Ensure compliance with health and safety regulations at all times. ● Collaborate with the Head Chef and other team members to maintain a positive and productive work environment. What We’re Looking For: ● Proven experience as a Chef de Partie or similar role in a busy kitchen environment. ● Culinary qualifications or relevant training from a recognized culinary institution. ● Strong knowledge of kitchen procedures and best practices. ● Excellent communication and teamwork skills. ● Ability to work efficiently under pressure and in a fast-paced environment. ● Attention to detail and a passion for delivering exceptional food quality. ● Flexibility to work evenings, weekends, and holidays as required. ● Knowledge of food safety and hygiene regulations. ● Creative flair and a willingness to contribute ideas to menu development. ● Ability to multitask and prioritise tasks effectively. Why Join Us: ● Opportunity to work in a creative and supportive environment where your input is valued. ● Potential for career growth and development within our expanding company. ● Competitive salary, plus benefits such as WPA cash plan insurance , Hospitality Rewards , Free lunch at work, Refer a Friend scheme ● The chance to be part of a passionate team that prides itself on delivering exceptional dining experiences.

Looking for a professional head waiter/waitress! Experienced, reliable, and friendly. Apply now to join our team! Responsibilities: Supervising and coordinating the service team. Greeting and seating guests courteously. Taking and accurately relaying orders. Ensuring timely and high-quality service. Managing reservations and table allocations. Handling customer complaints and resolving issues. Training and guiding junior staff. Maintaining cleanliness and organization of service areas. Supporting the management with operational tasks. Ensuring adherence to health and safety standards.

📍Location: Central London (Edgware Road & Covent Garden) Job Type: Full-Time Start Date: Mid-July (handover provided) Salary: Competitive, based on experience About the Role: Coffee Island, one of Greece’s most recognised specialty coffee chains, is expanding in London. We’re looking for a dedicated and experienced Store Manager to lead operations at our Edgware Road store while overseeing the performance of our second location in Covent Garden. Key Responsibilities: - Lead the day-to-day operations of the Edgware Road store - Provide oversight and performance support to the Covent Garden store - Manage, train, and develop a team of baristas and team leaders - Create and manage staff schedules and rotas - Maintain accurate stock levels and coordinate with suppliers - Monitor daily sales, reporting, and store KPIs - Ensure high standards in customer service, hygiene, and compliance - Liaise with senior management to drive operational improvements Requirements: - Minimum 2 years of management experience in hospitality or retail coffee - Strong leadership, team management, and communication skills - Highly organised and capable of multitasking across two locations - Proficient in POS systems, reporting, and stock control - Hands-on, proactive, and results-driven - Flexible and reliable, with the ability to travel between stores as needed What We Offer: 1. Competitive salary based on experience 2. Full handover and training support 3. A positive, fast-paced environment with strong brand identity 4. Opportunity to grow within a recognised international franchise

Construction and building trades supervisors oversee and coordinate the work of construction and building trade workers. They ensure that projects are completed safely, on time, and within budget while meeting quality standards. This role involves supervising site operations, managing teams, liaising with clients, contractors, and suppliers, and ensuring compliance with building regulations and health and safety requirements. Key Responsibilities: • Supervising and coordinating the work of tradespeople (e.g., bricklayers, carpenters, plumbers). • Planning work schedules and allocating tasks. • Ensuring work is carried out according to plans and specifications. • Inspecting completed work and ensuring standards are met. • Enforcing health and safety regulations on site. • Ordering materials and managing equipment. • Liaising with site managers, architects, engineers, and clients. Typical Employers: • Construction companies • Civil engineering firms • Housebuilding contractors • Local authorities and councils • Self-employed/contracting opportunities Skills and Qualities: • Strong leadership and communication skills • Good organisational and problem-solving abilities • Understanding of construction methods and safety regulations • Ability to read and interpret technical drawings Entry Requirements: • Experience in a construction trade is essential

To help on the ground day operations ensuring timing of event runs smoothly.

Duties and Responsibilities: · Oversees the smooth running office operation and help the office to achieve outstanding service to the clients. · Manage the on boarding process for new clients, ensuring a seamless transition and service confirmation. · Organize and schedule meetings, appointments, and travel arrangements for consultants. · Track project timelines and deliverables for e-commerce setups, ad campaigns, etc. · Prepare reports, presentations, and documentation for consultancy projects. · Ensure smooth communication between teams and external partners. · Foster a positive office culture that encourages teamwork and open communication. · Coordinate with the finance team for payroll, vendor payments, and budget monitoring. · Compile reports (Google Analytics, Facebook Ads, Amazon Seller Central) for review. · Maintain organized digital filing systems (Google Drive, Dropbox, SharePoint). · Ensure compliance with company policies, industry regulations, and health and safety standards. · Maintain office supplies, equipment, and facilities. · Assist in basic bookkeeping, invoicing, and expense tracking. · Manage new inquiries to client onboarding and service confirmation. · Recruit, On-board tasks and train new administrative staffs. · Assist in business development activities (e.g., organizing seminars, client meetings). · Act as a liaison between staff and senior management. · Implement and improve office policies to enhance productivity. · Work closely with management to streamline processes for business growth. ** Skills, Qualifications/Experience** · Strong organizational & multitasking abilities · Proficiency in MS Office & office management software · Excellent communication & interpersonal skills · Problem-solving & decision-making capabilities · Knowledge of basic accounting & HR practices

The role of Project Coordinator involves providing essential support to Account Managers (AMs) and Sales Managers (SMs) to deliver outstanding client service within the Sales Team. Key responsibilities include preparing precise and timely quotes, coordinating with suppliers to obtain pricing and necessary product information, and ensuring compliance with industry regulations. Success in this role requires exceptional organizational skills and keen attention to detail to manage project-related tasks effectively and efficiently. Key Responsibilities: Quoting: - Prepare, update, and revise quotes with accuracy and in a timely manner. - Interpret handover instructions with precision, ensuring a clear understanding of project requirements and expectations. - Collaborate with AMs and SMs to analyse customer schedules and finalize quote specifications when necessary. - Coordinate with suppliers to gather product pricing and technical details on feasibility and suitability. - Maintain clear and proactive communication with AMs and SMs to inform them of critical updates, delays, or missing information. - Ensure all communications and quote-related documentation are properly organized and accessible. - Actively follow up with suppliers, AMs, and SMs to minimize delays in project timelines. Other Sales Support Tasks Include: - Prepare and organize Operations & Maintenance (O&M) documents, including: Product Data Sheets, Fire-Resistance Certificates, Upholstery Care Guidance. - Develop Box Labelling Instructions for specific projects to assist the purchasing team. - Prepare finish swatches and showroom samples for meetings / project sign-offs. - Check product lead times and stock availability when required for project planning. Skills and Qualifications: - Strong organizational and multitasking abilities. - High attention to detail and accuracy in all tasks. - Excellent communication and interpersonal skills to liaise effectively with internal teams and suppliers. - Ability to work under pressure and meet deadlines.

A great opportunity to become part of the team launching our brand-new student housing in Wembley. This role provides the perfect platform to leave a lasting impact by helping establish the top student living space in the region. We're seeking a suitable individual with a background in maintenance; further training, growth opportunities, and ongoing assistance will be available. The perfect person for this role will Contribute to an exceptional resident experience alongside the Community team and Estates Management team through the provision of a high standard of repairs, maintenance tasks, planned and unplanned works and statutory compliance of the building fabric and mechanical and electrical systems. Inspects and diagnoses faults, in addition to undertaking minor day to day repairs and decoration to the building(s), grounds and equipment Job Description Key Role Responsibilities Works as part of the Community team to ensure all our residents enjoy a high level of cleanliness throughout their community. Communicates effectively with residents, clients, contractors and colleagues; demonstrating a clear understanding of maintenance issues and using initiative to respond accordingly. Monitors and maintains the electronic maintenance reporting system, Onesite, ensuring tasks are completed to a high standard and within suitable time scales, corresponding with tenants when required. Promotes customer satisfaction by providing regular updates to residents via OneSite regarding ongoing or delayed maintenance issues. Administers all property maintenance & records in accordance with Greystar policies & procedures Maintains a focus on delivering services within agreed budgetary & resource parameters Maintains adequate levels of spares, stock and supplies, ensuring effective forward planning. Diagnoses and undertakes repair and maintenance tasks to a high quality including plumbing, joinery and carpentry, painting/decorating and lighting; or organizes and oversees repairs to completion if referred to contractors. Understands and responds to health and safety matters in an appropriate & timely manner Reports any incidents or accidents to the Community Manager using the correct system and documentation Moves furniture and heavy items around site as required Ensures all communal areas of the site including refuse and recycling facilities are frequently inspected and maintained to the highest standards of repair & cleanliness. Coordinates and accompanies external Contractors/Suppliers executing minor works on site. Liaises with relevant team members within Estates Management or Operations teams to ensure transparency and clear communication when works are taking place. Monitors Sub-Contractors performance to standard and retains accurate records of their site operations including all relevant RAMS & Permits to Work. Highlights and assists with the management of any community works. Assists the Community Manager in key management ensuring high levels of security at all times. Ensures annual checks are carried out for their statutory insurance and qualifications. Manages and maintains all statutory testing records, utilizing other team members where appropriate Carries out annual PAT testing and inspections of emergency lighting, weekly fire alarm tests and fire evacuations Ensures the gardens and grounds maintenance to the property are well maintained, clean, tidy and hazard free, supervising external contractors as required Practices proper safety techniques in accordance with Company and safe systems of work guidelines Is available on call out of hours to respond to emergency situations to resolve problems or contact contractors to address. Reviews site risk assessments as required with Community Manager. Seeks to maximize efficiency of utilities. Key Relationships Operations team Estates Management team Knowledge & Qualifications A reasonable level of general education educated to O’ Level / GCSE level or equivalent with demonstrable written and numerical skills. Awareness of H&S requirements on site Continually strives to improve knowledge, skills and abilities to produce the best results A recognized trade qualification, Building Crafts Operative Certificate, City and Guilds or NVQ relevant to undertaking repairs and maintenance in a residential building, e.g. plumbing or electrical, is essential. Experience & Skills Experience of undertaking repairs and maintenance in a domestic residential environment or as a general builder /residential construction in the following trades; plumber, electrician or carpenter Experience of installing and maintaining hot and cold water systems, sanitary appliances and soil and waste drainage. Experience of installing and maintaining electrical systems and fire alarm, emergency lighting and security systems. Fluent English verbal and written communication skills Helpful, friendly personality with effective communication skills behaving in a professional, courteous and helpful manner towards colleagues and residents Good team player with strong relationship building and influencing skills Positive approach and ability to work on own initiative Ability to determine cost effective solutions to repairs Contractor & Supplier Supervision skills are desirable Excellent organization skills with the ability to multi task and priorities Flexible approach to work and adaptable to thrive in a changing environment.

Key Responsibilities Team Leadership & Training: Recruit, train, and mentor housekeeping staff, fostering a culture of excellence and continuous improvement. Daily Operations Management: Oversee and coordinate daily cleaning activities, ensuring all tasks are completed efficiently and to the highest standards. Quality Assurance: Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure cleanliness and maintenance standards are met. Inventory & Supplies Management: Monitor and manage inventory levels of

The Sales/Marketing Administrator will provide critical support to the Sales and Marketing team, ensuring the smooth and efficient operation of administrative functions. This role will assist in customer engagement, campaign coordination, CRM management, and reporting, contributing to the overall success of business development efforts. **Key Responsibilities:** Sales Support: - Assist in preparing quotes, proposals, and sales materials - Organise and schedule meetings, follow-ups, and customer calls - Maintain sales records, update CRM systems, and manage order tracking - Support the delivery and installation process by coordinating with relevant teams Marketing Support: - Assist with email campaigns, social media updates, and promotions - Help update website content and product information - Collect marketing data, run basic reports, and support event planning Customer Interaction: - Handle customer enquiries via phone and email - Follow up on leads and support sales staff in maintaining customer relationships - Provide support in managing customer complaints efficiently and professionally Administrative Duties: - Keep accurate records of customer communications and sales activity - Support in producing reports and maintaining department documentation - Coordinate internal communication between the sales and marketing team Skills Required: - Excellent communication and interpersonal skills - Strong attention to detail and accuracy in data entry and reporting - Ability to work independently and as part of a team - Good time management and multitasking skills - Proficiency in using CRM software, MS Office, and email tools - Experience in supporting sales or marketing departments Qualifications Required: - Proven experience (minimum 2 years) in a sales, marketing, or administrative support role - Technical or product knowledge relevant to the company’s services is an advantage - A relevant bachelor’s degree in business sales, marketing, management or a related field is preferred but not mandatory. **Benefits:** - Competitive salary with performance-based incentives. - Opportunities for professional development and career advancement. - Comprehensive benefits package, including health insurance and retirement plans. - Supportive and collaborative work environment. Job Type: Full-time Pay: £26,000.00-£31,000.00 per year Additional pay: Performance bonus **Benefits:**Company pension Schedule: Monday to Friday Work Location: In person Expected start date: 01/07/2025