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Referrer Engagement Lead Up to £45,000 DOE Oxford Full Time Summary We are seeking a dynamic and enthusiastic Referrer Engagement Lead to be central on positioning our specialists and services as the facility of choice across the local area and surrounding counties, whilst assisting in the implementation of a coordinated commercial and business development strategy for our unique, private patient day-case offering. This position will play a pivotal role in enhancing the experience for our referrers and external stakeholders, by ensuring a seamless, concierge-style referral pathway for GPs, corporate partners, medical secretaries, and external agencies, ensuring these stakeholders experience the same premium service we promise our patients. The main day to day focus for this role will be to maintain, grow, and evolve the Welbeck centre’s referral network, with the primary focus on developing and maintaining key customer relationships to win and maintain market share of consultant practice and GP referrals. This position is line managed by the Commercial and Business Development Manager, with regular engagement and support from the Centre Director, senior managers and Doctor Directors for Commercial and Clinical Specialist Boards. There will be strong links with the Chief Development Officer, Commercial Director, Business Development Director and other key members of the central commercial and business development teams. Job Responsibilities You will work predominantly Monday-Friday around the core hours of 9-6pm, however will need to be flexible to meet the needs of the role which will require evening meetings and events outside core hours. As Referrer Engagement Lead you will continue to develop the network of referrers we have built and strategically grow this network through referrer activities, an annual calendar of events, and the education of current and new services at the Welbeck centre via meetings, networking and smaller, more intimate educational style events. You will identify and interpret referral trends and maintain and update our database of referrers within our CRM system. Utilising this data and referrer feedback to report back to the centre and commercial board on activities and performance in line with our commercial plans. You will be responsible for driving growth in centre activity and revenue by formulating and delivering the business development strategy, in collaboration with the Centre Director and Doctor Commercial Director. Strategic Relationship Management • Lead the development and execution of a proactive referrer engagement strategy, building long-term partnerships with GPs, concierge doctors, corporate medical teams, and other stakeholders., • Identify high-value relationships and develop bespoke engagement plans to grow referral volumes and deepen loyalty., • Serve as the central point of contact for VIP and high-touch referrer accounts, delivering personalised and responsive service., • Report back to broad range of stakeholder on activities, performance and outcomes Supporting Delivery of Beyond Better • Support Welbeck teams to deliver a seamless, timely, referral process that reflects Welbeck’s commitment to excellence, including Referrer Liaison, dedicated GP enquiries lines, and general bookings teams., • Develop and maintain mechanisms (e.g. WhatsApp groups, proactively providing access, innovative ideas through referrer feedback) that streamline communication and response times for high-priority bookings, • Act as escalation point for urgent and same-day referrals; managing with high efficiency, coordinating closely with consultants, secretarial teams, and internal departments Team Collaboration & Influence • Work closely with the Centre Director, and centre operations to gather feedback and drive continuous improvement of the referrer journey, • Support internal teams by facilitating joint events, training, and cross-functional collaboration to ensure all staff understand the importance of referrer satisfaction, • Mentor and support junior liaison officers, setting standards for service excellence and engagement Sales & Growth Focus • Identify new business opportunities and outreach avenues, particularly among referrers with corporate clientele, • Lead the planning and promotion of referrer-focused events and education programs to maintain engagement and drive new business, • Analyse referral trends and stakeholder feedback to inform strategy and drive targeted outreach Events Management • Plan and execute a robust commercial events calendar aimed at engaging and expanding our referrer network, • Leverage systems such as Hubspot and Eventbrite to manage invitations, track attendance, and measure outcomes, • Follow up post-events with communications and newsletters to drive continued engagement, • Flexibility to work outside of hours; evenings when necessary for events and engagement opportunities Experience / Qualifications / Skills Essential • Proven track record in client relationship management within healthcare, luxury services, or high-performance environments, • Demonstrable experience of roles with strong sales orientation and ability to grow networks and increase referrals through proactive outreach, • Able to evidence familiarity with Customer Relationship Management systems, • High emotional intelligence and exceptional communication skills across all levels of seniority, • Operational mindset with the ability to troubleshoot issues in real-time and implement process improvements, • Comfortable working in a fast-paced, high-stakes environment with a flexible, service-first approach, • Effective presentation and communication skills and comfortable delivering presentations, • Full and current UK driving licence with own vehicle with business insurance, • Knowledge of the private healthcare sector, referral processes, and specialist outpatient services, • Preferability, • Event management experience, • Prior experience managing or scaling customer/client engagement programs in a healthcare setting, • Familiarity with booking platforms, and medical software tools

We are looking for a proactive and detail-oriented Part-Time HR Officer to support our growing team. The ideal candidate will oversee day-to-day HR operations, ensuring smooth processes in recruitment, employee relations, compliance, and documentation. This role is well-suited for someone with prior HR experience who values flexibility and the opportunity to contribute to a dynamic organization. Key Responsibilities 1. Recruitment & Onboarding • Manage end-to-end recruitment for part-time and full-time roles (job postings, candidate sourcing, interviews, reference checks)., • Prepare and issue employment contracts and offer letters., • Coordinate onboarding, orientation, and training for new employees. 2. Employee Administration • Maintain accurate employee records, contracts, and HR databases., • Keep registers and track visa, work permits, and other legal requirements (where applicable)., • Ensure compliance with labor laws and company policies., • Support payroll by providing accurate HR data and updates. 3. Employee Relations & Support • Act as the first point of contact for employee HR-related queries., • Manage employee requests regarding leave, benefits, and policy clarifications., • Support performance review cycles and employee engagement initiatives. 4. Compliance & HR Policies • Draft and maintain HR policies, handbooks, and procedures., • Monitor expiry and renewal dates for contracts, visas, and permits., • Ensure confidentiality and security of employee information. Qualifications & Skills • Proven HR experience (2+ years preferred, part-time experience welcome)., • Strong Employee Relations skills., • Strong knowledge of labor laws and HR best practices., • Excellent organizational and administrative skills., • Ability to handle sensitive information with discretion., • Strong communication and interpersonal skills., • Ability to work collaboratively in a team-oriented environment., • Proficient in MS Office/Google Workspace, HRIS knowledge is a plus. Benefits • Competitive base salary., • Pension scheme for long-term financial security., • Health insurance covering medical and dental plans. Apply now, send your CV and a short introduction to & be part of our innovative journey!

Arden White is seeking a results-driven and commercially astute Commercial Officer to join our dynamic Commercial Business Team.This is a fantastic opportunity to gain unparalleled exposure to the commercial operations of a leading aerospace organisation on a 12 month Fixed Term basis.TheCommercial

Excel Technical Consulting are currently experienced aviation safety professionals with a background and focus within Flight Operations to join a globally known client based in the North East of the UK on a permanent basis. This management level opportunity will play a key role in the continued flig

Street Trading and Market Operations Officer needed in Tower Hamlets, £22.

Job description:Capital Operations Liaison Officer x 3Hello! Thanks for stopping by.

The Research Operations Officer is a role within the MHaPS School Research Operations Team. The School of Mental Health & Psychological Sciences (MHAPS) is seeking to appoint a Research Operations Officer to join our dynamic team and support our Principal Investigators (PI), researchers and the wide

We currently have an exciting opportunity for a for a Service Officer - MRO Project Desk Lead based in Derby. Aftermarket Operations: the Off-Wing team is responsible for setting and executing the Maintenance, Repair & Overhaul plan for Large Trent Engines across our global network.

Kicks Operations & Development Officer. The Kicks Operations & Development Officer will provide administrative and operational support to the Foundation’s Premier League Kicks programme and related funded projects.

Street Trading and Market Operations Officer needed in Tower Hamlets, £22.

Freedom Professional Services is currently recruiting an experienced Land Officer to join our team.

Conduct data analytics about operations and initiate corrective action plans through the various departments. Continuously review market-related technology to enhance business needs and efficiencies in all areas (operations, customer service, workplace safety, etc. Oversee company operations and emp

Chief Operating Officer/Director of Clinical Operations, East of England Ambulance Service NHS Trust. Director of Clinical Operations,. Having recently taken on the role of Chief Executive, I am delighted that you are considering the opportunity to join us at this critical time in our journey, with

A leading global independent banking and fiduciary company has a vacancy for a credit operations officer in its Jersey office.

Are you an experienced and dynamic leader ready to shape the future of a growing multi-academy trust? SFAET is seeking a Chief Operating Officer to drive operational excellence, foster continuous improvement, and ensure strategic alignment across our organisation. The successful applicant will be ac

As part of our ongoing efforts to modernise Sark’s public service, we are seeking a second Senior Operations Officer (SOO) to join our team. Its eighteen elected members serve both local and national functions, supported by a small team of officers who play a vital role in the day-to-day delivery

Working independently but closely with the Global Security Officer / CISO, a managed Security Operations Centre (SOC), the wider IT team, and various business units, the Security Operations Officer will:. Job Details: xSecurity Operations Officer. Vacancy Name xSecurity Operations Officer.

Identify solutions to optimize Sales Operations tasks and improve efficiency. Join a team of over 15 people from 10+ nationalities in Sales Operations, fostering a close-knit and supportive environment. The Sales Operation Officer will have a central role in building a commercial solution meeting Eu

Job summaryThe Flight Operations Officer is responsible for the execution of the daily base flight schedule for our base in Den Helder. The position is an operational as well as administrative function, part of the operations department, and reports directly to the Service Delivery Lead. Monitor wea

Get notified about new Flight Operations Officer jobs in. The ideal candidate for this position will have come from an operational flying background with a strong knowledge of active flight operations - be that as a pilot, ATC or similar - and have previously undertaken delivery and development of s

RHB Banking Group has announced the appointment of Vashta Mahendran as its new Group Chief Operations Officer, effective 1 July 2025.

Excel Technical Consulting are currently experienced aviation safety professionals with a background and focus within Flight Operations to join a globally known client based in the North East of the UK on a permanent basis. This management level opportunity will play a key role in the continued flig

As the Operations Manager, you will oversee and manage the residential services within an identified region. Operations management within the care sector or at least 5 years as a Children's Registered Manager.

Your role will be to effectively supervise your team through the day-to-day activities, ensuring that the requirements of the client and the job specification are fully met for the enjoyment, recreation and safety of the site, employees and visitors.You will provide support to the Assistant / Contra

Graduate Information Security Officer - Office 1, The Square, 2 Broad Street West, Sheffield, YorkshireCompany DescriptionAt SBS, we’re more than just a technology company – we’re a global fintech partner helping banks and financial institutions transform, innovate, and grow. Job Description?

Our client is looking for a passionate and dedicated Day Centre Team Leader to join their team!.Job title: Day Centre Team Leader.Cambridge – CB4 Premises + some community outreach.Our client is a small Cambridge charity supporting people who are homeless, vulnerably housed or at risk of losing th

Project Manager - Milton KeynesAbout MIB At MIB our people are passionate about making roads safer by getting uninsured and hit-and-run drivers off our roads.Working in partnership with the Police, Insurers and Government our collective aim is to make it a thing of the past but, until that’s acco

Security Operations Manager, EMEA - London, EC3V 4ANResponsibilitiesSecurity Operations Manager, EMEAAre you an experienced physical security professional seeking your next challenge? We are looking for a dynamic Security Operations Manager to join our People Safety and Security Services team in Lon

You’ll lead a dedicated team of seven officers, working alongside another Team Leader and reporting to the Development Manager.

Join our teamWe are looking for a Business Support Officer to join our Voids Team within Housing Repairs and Maintenance.

You’ll support officers through case reviews, manage key performance metrics, and provide expert leadership on major applications, enforcement, and committee work when needed. Guide officers through case reviews, report checks, and technical decision-making. Act as Lead Officer at Planning Committ

Project Manager - Broad Street, Sheffield, EnglandCompany DescriptionAt SBS, we’re more than just a technology company – we’re a global fintech partner helping banks and financial institutions transform, innovate, and grow.With over 5,000 employees worldwide and clients in more than 80 countri

Planning Policy Team Leader- Midlands.Carrington West are delighted to be assisting this Midlands based Local Authority client with their search for an experienced Policy Team Leader.This is an initial 3 month initial contract position paying up to £60 per hour inside IR35.We are looking for e

Information Security Officer - Nibley Court, 3 Turner Drive, Bristol, South GloucestershireCompany DescriptionAt SBS, we’re more than just a technology company – we’re a global fintech partner helping banks and financial institutions transform, innovate, and grow. Salary: £55,000-£60,000 (DO

Conference Operations Manager - East Horsley. As the Conference Operations Manager you will. That's why we are proud to offer the following benefits for the role of Conference Operations Manager.

We're currently looking for an Operations Manager for our East patch, ideally based in Buckinghamshire, Oxfordshire, Norfolk or surrounding areas in order to have. Amazing attention to detail is one of the key features of what makes Cosy Club Operations Managers exceptional leaders. Has a genuine pa

As Operations Manager you will play a vital role in enhancing the experience of our resorts, showcasing your excellent customer service and management skills to ensure the smooth running of the resort. Operations Manager - S26 - Accommodation Available - Opportunities in Greece & Turkey. Would you l

Hotel Operations Manager Future Opportunities. Are you a passionate hospitality professional looking for your next challenge? Michels & Taylor, one of the UKs leading hotel management companies, is recruiting Hotel Operations Managers in anticipation of exciting new hotel acquisitions and internal

Catering Operations Manager - Join a Leading Catering and Retail Team.

Job title: Production Planning and Control Team Leader Location: Isle of Wight - Cowes - Onsite only Salary: Up to £43,500 (dependent on skills and experience) What you'll be doing: Responsible for ensuring the Health, Safety and Environmental compliance of all employees, sub-contractors, an

Location: The Star PH, Wych Hill, Woking, GU22 0EU.Contract: 12 hours per week + regular overtime, permanent, part time.Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.You can now apply for

Job Title: Hardware Team Leader Location: Rochester, Kent.Salary: Circa £60,000 depending on experience What you'll be doing: Managerial and technical leadership of an electronics design team Work package management; cost, schedule, risk and opportunities Ensuring the engineering team is supp

Job titles relevant to this role may include: Recruitment Administrator, Recruitment Compliance Administrator, HR Compliance Administrator, Candidate Compliance Administrator, Onboarding Administrator, Pre-Employment Screening Administrator, Vetting Administrator, Recruitment Compliance Coordinator,

Job Title: Test Systems Team Leader Location: Rochester, Kent Salary: Up to £58,000 depending on skills and experience What you'll be doing: Working in a team environment you will be leading a multi disciplined engineering team, developing test equipment solutions that support the complex an

The starting salary for this role is £36,873 per annum for working 36 hours per week plus enhanced rates of pay for weekends, bank holidays and sleep in duties.We currently have an opportunity for a Senior Practitioner to join our Children's Residential Home in Walton-on-Thames.If you are consideri

Senior Fundraising Administrator.Our client looking for an enthusiastic person with a keen eye for detail to join their fundraising team at Little Bridge House.As the Senior Fundraising Administrator, you'll support their fundraisers to ensure the highest standards of administration, record keeping

Location: Upper Pendrill Court, Papworth Everard, CB23 3UY.Contract: 30 hours per week + regular overtime, permanent, part time.Working pattern: Tuesday, Wednesday, Friday and Saturday, 14:00 - 22:00.You can now apply for this role using your mobile device (no CV needed!).You must be aged 18 or over

Ringwood, Hampshire, + Hybrid home working.DOE + Profit Share and Benefits.This is a fantastic career opportunity for an experienced Project Manager who enjoys the challenges of working on multiple projects concurrently, delivering exceptionally high-quality projects for our client’s customers