**Job Overview:** We are seeking an experienced and dedicated Care Manager to oversee and coordinate our residential, day, and domiciliary care services. The successful candidate will ensure that our services meet the highest standards of care, comply with regulatory requirements, and align with our organization's values and objectives. **Key Responsibilities:** Service Management: 1. Oversee the daily operations of residential, day, and domiciliary care services. 2. Ensure the delivery of high-quality, person-centered care that meets individual client needs. 3. Develop and implement care plans in collaboration with clients, families, and healthcare professionals. Staff Leadership: 1. Recruit, train, and manage care staff, fostering a supportive and effective team environment. 2. Conduct regular staff evaluations and provide ongoing professional development opportunities. Compliance and Quality Assurance: 1. Ensure services comply with all relevant legislation, regulations, and standards. 2. Monitor and evaluate service delivery, implementing improvements as necessary. ** Financial Oversight:** 1. Manage budgets effectively, ensuring resources are used efficiently. 2. Monitor financial performance and implement cost-control measures. Stakeholder Engagement: 1. Build and maintain positive relationships with clients, families, staff, and external agencies. 2. Represent CareX Group in meetings with regulatory bodies and other stakeholders. **Qualifications and Experience:** 1. Proven experience in a managerial role within the care sector. 2. Relevant qualifications in health and social care (e.g., NVQ Level 5 in Leadership and Management for Health and Social Care). 3. Strong knowledge of care regulations and standards. 4. Excellent leadership, communication, and organizational skills. 5. Ability to manage budgets and resources effectively. ** What We Offer:** 1. Competitive salary and benefits package. 2. Opportunities for professional development and career progression. 3. A supportive and collaborative working environment. 4. The chance to make a meaningful difference in the lives of our clients.
Managing communications: Responding to emails and phone calls, and managing correspondence Organizing meetings: Scheduling meetings, booking rooms, preparing agendas, and taking minutes Managing office operations: Ensuring the office runs smoothly, including ordering supplies and maintaining equipment Organizing events: Planning and coordinating company events, such as conferences, lunches, and parties Managing records: Keeping documents organized, creating filing systems, and maintaining databases Assisting with finances: Helping with invoicing, budgeting, and bookkeeping Supporting staff: Managing diaries, arranging travel and accommodation, and liaising with other departments Greeting clients: Welcoming clients and customers, and answering their questions Maintaining confidentiality: Ensuring that all contacts and documents are easily traceable