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As an Operations Manager, you will be responsible for the resources associated with delivering our Water Infrastructure Projects for our Welsh Water contract. You will have overall responsibility to plan, manage and supervise operational teams and supply chain partners, as they carry out schemes and provide operational leadership – ensuring that the work is delivered safely, on time, within budget and to our client’s expectations. In addition to Health and Safety, customer service is critical to the client. Satisfaction of customers is measured through a new regulatory measure called C-MeX. You will work closely with the client to influence the C-MeX measure and show leadership skills to genuinely care about the ratings customers give of Network Plus’s Non-Core services. You will be expected to communicate with customers who are impacted by our work, as and when required. You will work with the design, delivery and commercial teams, to ensure our programme of work is delivered safely, to the right quality, on programme and to the client’s budget. We are looking for someone to: • Ensure all work within the contract under your control is carried out in full compliance with health, safety, welfare and environmental regulations, • Ensure compliance with the client’s technical standards and specifications as well as the Network Plus standards of service and quality systems, • Ensure that the health and safety competence of any sub-contractors, employed and direct labour are assessed prior to commencing work, • Assess the risk associated with our operations and ensure that the correct site-specific method statements and risk assessments are completed and in place for all types of work on the contract, • Oversee all resources - labour, materials and plant - ensuring that adequate resource levels are maintained to meet the client’s needs, • Manage the operational resources deployed on this contract, including sub-contractors, and motivate where appropriate, • Demand safety and competence, including training requirements, pushing for improvement across all teams, • Proactively manage behaviours to influence improved ratings from customers; understanding any low performance ratings and sharing best practice with everyone, • Visit customers where low satisfaction ratings have been given or to resolve complex complaints and issues directly with them, • Experience of working in Utilities, • Relevant qualifications and authorisations, • Supervisor Street works qualification, • Deep Excavation knowledge and experience, • Health & Safety qualification an advantage, • Excellent management skills, • Financial and commercial awareness, • Proficient IT skills, including Microsoft Excel and Word, • Full UK Driving Licence We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Field Sales Manager - FMCG Industry South Wales Annual salary £40k - £44k Yolk Recruitment are working with a well-established FMCG business that's looking for an experienced Field Sales Manager to join their growing commercial team. This role covers South Wales, managing a team of 5 sales reps and dealing with new and existing customers The role: You'll be responsible for around 60% account management and 40% new business development. That means looking after existing customers - ensuring they're getting the best service, spotting opportunities for growth, and keeping them engaged - while also identifying and winning new accounts across the region. This is a hands-on, field-based role that would suit someone who enjoys building strong relationships, understands FMCG or foodservice sales, and takes pride in delivering results. What you'll be doing: Managing team of five van sales reps Managing a portfolio of existing accounts across South Wales Building long-term relationships and identifying upsell opportunities Prospecting and securing new customers within retail, foodservice, and hospitality Working closely with internal teams to ensure great service delivery Reporting on sales performance and market trends What we're looking for: Sales management experience Field sales experience Proven experience in business development or account management Background in FMCG or food manufacturing preferred but not essential Strong relationship builder with excellent communication skills Self-motivated, results-driven, and comfortable working independently Full UK driving licence Package: Basic salary of £30k - £44k 25 days annual leave TPBN1_UKTJ