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So, you’re a proactive people person ready to be the friendly face our stores need? Sounds like you’d be a great fit here. So, if you’ve had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you. As an Optical Assistant, you’ll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team. Our business Based in Caerphilly. What’s on offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: • Salary- £12.94, • Working hours- 37.5 (1 weekend day per week required), • Benefits, • Bonus of up to £150 per month, • We will auto-enroll you into the pension scheme with an employer contribution when you contribute too, • Specsavers Perks - a portal to a world of great everyday discounts and savings, • Friends and family discount, • WeCare - our employee support service to help you and your immediate family when you need it most, • Complimentary subscription to the Headspace app, • Eyecare and hearcare discounts for you and your family If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant. These include: • Passion for providing excellent customer service and making customers’ lives easier, • Great teamwork, • A good initiative, • Confidence in using IT systems, • Excellent communication and listening skills, • Prepared to step out of your comfort zone and try something new If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it. This includes: • Previous experience in a fast-paced customer service environment, • Experience in optics business

IT Engineer (Projects + Support) CaerphillySalary up to £45,000 + annual bonus + benefits A hands-on IT role combining technical escalation and project delivery, within a genuinely employee-owned business. You'll be joining a growing IT services company where the people delivering the work also own the business. As an employee-owned organisation, everyone has a stake in success, a voice in how things are done, and the space to grow their career properly. The culture is collaborative, supportive and practical - focused on doing great work, not ticking boxes. This role sits across 2nd/ 3rd line support and infrastructure projects. You'll act as an escalation point for IT Technicians while also taking the lead on delivering solutions across cloud, infrastructure and security for a varied customer base. What you'll be doing: * Acting as the technical escalation point for the IT Support team * Troubleshooting complex 2nd/3rd line issues across infrastructure, cloud and networking * Delivering IT projects including migrations, upgrades and new implementations * Administering Microsoft 365 and Azure environments * Supporting Windows Server, VMware and Hyper-V platforms * Managing backup and storage solutions (SAN, NAS, Veeam) * Working with firewalls, VPNs, wireless and wider security technologies * Producing clear documentation and contributing to shared technical knowledge * Working directly with customers, both on-site and remotely What they're looking for: * Strong experience in a 2nd or 3rd line IT support / infrastructure role * Confident with Microsoft 365 administration and troubleshooting * Solid Windows Server and virtualisation experience * Good networking fundamentals (TCP/IP, VLANs, VPNs, wireless) * Backup and storage experience * Comfortable owning escalations and managing multiple priorities * Clear communication skills and a strong customer-first mindset * A proactive, hands-on approach with genuine interest in technology * Full UK driving licence and access to own transport * MSP experience (Essential) Nice to have: * Azure IaaS design and deployment * Firewall and network security technologies * PowerShell or automation experience * Microsoft, VMware, CompTIA or ITIL certifications (or working towards them) If you're an IT Engineer looking for responsibility, variety and a role where your input actually counts, this is a strong next move.

Gas Service Engineer 37 Hours per week Permanent Rhondda Cynon Taff £34622.82 Per annum About the role Trivallis are looking for a gas engineer that is fully experienced in working on all types of domestic boilers, systems and controls. Have a good Knowledge and understanding on how to service and maintain all types of domestic gas appliances. What You’ll Do • Carry out the service and maintenance of central heating systems., • Diagnose problems and rectify faults, • Follow a set diary where all work will be scheduled., • Maintain compliance with gas and H&S regulations and internal policies and procedures The successful candidate will be required to service and maintain domestic gas appliances, controls and systems. The ideal candidate would need to be fully up to date with their gas qualifications (to include CCN1. CENWAT. CKR1. HTR1. (Older qualifications CEN1.WAT1. CPA1). Have experience of gas central heating systems including fault diagnosis, a full UK driving licence, and excellent customer service skills. Our engineers work remotely and travel directly to customers’ properties throughout Rhondda Cynon Taff. A fully stocked van and uniform will be provided. We operate a 24 hours emergency service to our tenants and therefore operate an out of hour’s rota which you may be required to participate and often offer overtime as and when required. The successful candidate will be subject to an enhanced DBS check. Why Join Trivallis? We are a community mutual housing association which is owned by our tenants, rooted in our local communities, and working through collaboration and partnership. Joining us means becoming part of a supportive, inclusive, and forward-thinking team. We value our people and are committed to helping you develop your skills and achieve your goals. You will benefit from: * A generous 30-day annual leave entitlement * Generous Local Government Pension scheme * Flexible working arrangements * Cash back plan for you and your family * Active Wellbeing support groups across the business * Learning and development programmes where we invest in your personal development * Opportunity to be involved in facilitating the diversity and inclusivity across Trivallis We support flexible working and job share arrangements and are happy to discuss how we can make this role work for you. How to Apply If you’re interested in applying for this role, then why not check out the Role Profile and see if you’ve got the skills, experience and knowledge we’re looking for. Applications close on 10 May 2026 at midnight and if you’d like an informal chat about the role before applying, contact Jonathan Wray on . Interviews are expected to take place on 20 May 2026

About us… We as an organisation are proud to provide homes for thousands of people within our communities, we are one of the largest housing associations in Wales and provide 10,000 homes and a diverse range of services to our residents, their families and communities. We have a vision of ‘prosperous people and places’ we as an organisation understand the importance of looking after our employees, and our workforce are dedicated to reach this vision through ensuring Trivallis is a great place to work and live. Are you looking for a career where you can make a real difference to the quality of people’s lives and our services? Come and join Trivallis on this exciting journey. About you… The successful candidate will : • Hold a City & Guilds 2330 installation theory practice parts 1 & 2 or equivalent EAL Level 3, • City & Guilds 2382 B.S. 7671 IEE wiring regulations electrical installations (18th Edition), • 2391-52 Inspection and testing qualification or equivalent, • AM2 Practical assessment., • Have experience working in a housing maintenance or construction environment., • Be trained to current health safety regulation standards., • Possess multi-trade skills for changing showers pumps etc, • Have experience of working in occupied properties., • Be able to work to tight deadlines, have a can-do attitude and attention to detail., • Take part in Trivallis Out of Hours call out Rota. Ensure that all activities are designed to progress the Association, reflect best practice and strive for continuous improvement of the service and ensure all works are carried out in accordance with recognised building practice. What you’ll be responsible for… • To carry out all aspects of Domestic and Commercial Electrical Works including Fire Emergency Lighting and Access Control systems, • Carry out work to a high standard and where possible right first time.Receive and submit work instructions using internal electronic system., • Review systems and processes and implement changes on a regular basis to drive continuous improvements in line with best practice., • To take responsibility for vehicle stock and materials levels required to undertake your duties., • To ensure work tickets are completed accurately and returned with the required timescales., • To attend training as directed., • To carry out daily vehicle inspections as directed., • To ensure your vehicle is maintained to an acceptable standard of cleanliness and that impress stock items are stored safely to minimise risk of accidental damage or injury, • Carry out property survey/inspections and assess required works ensuring accuracy and use of correct SOR codes and materials required., • Contact Compliance Supervisor/Works Planner if job allocated is greater than initially envisaged or requires additional resources., • Any other duties commensurate with your post. Why Join Trivallis? We are a community mutual housing association which is owned by our tenants, rooted in our local communities, and working through collaboration and partnership. Joining us means becoming part of a supportive, inclusive, and forward-thinking team. We value our people and are committed to helping you develop your skills and achieve your goals. You will benefit from: • A generous 30-day annual leave entitlement, • Generous Local Government Pension scheme, • Flexible working arrangements, • Cash back plan for you and your family, • Active Wellbeing support groups across the business, • Learning and development programmes where we invest in your personal development How to apply ... If you’re interested in applying for this role, then check out the Role Profile and see if you’ve got the skills, experience and knowledge we’re looking for. Further information is available at: the Trivallis Website The closing date for receipt of applications is 11 May 2026 The interview date will be 15 May 2026 If you would like to find out more about this role, please contact Christian Jones Compliance Operations Manager .

Ready to take your skills on the road? As a domiciliary optometrist at Specsavers, you can do just that. You'll be driving our services to the doorsteps of the nation, providing eye care to the people who aren't able to come into our stores. But not only do you help them with their sight, you'll be able to support them to get basic tasks done that they wouldn't be able to do without you. Essentially, you'll be bringing smiles and clinical care to the heart of your community. Our business Based in South West Wales, and working with our Gwent Home Visits business you'll cover a given territory, providing care to patients in their own homes. We're proud to have been ranked 12th in the world by Great Place to Work® in 2025 - because being a favourite is fun, but being globally recognised is even better. Join a team where people come first, your growth is supported, and your impact truly matters. If you're looking for more than just a job, you're in the right place. We're locally owned by people who understand our communities, powered by leading-edge technology, and committed to making eye care accessible and affordable for everyone. When you join us, you're choosing more than a job - you're choosing a place where you can thrive. Our team We have a wonderful dedicated team ready and waiting for you to meet. Our cars You'll be provided with a company car (or allowance) to bring your care directly to people's homes. What's on offer? As part of our recruitment process we offer a Domi specific CPD training providing you with 1 non-interactive CPD point and an exclusive paid interview experience. As well as all the support, training and development opportunities you can imagine, we have a whole load of benefits on offer for you to enjoy. These include: • Salary up to £70,000 (depending on experience), • Welcome bonus of £10,000 (pro rata for part time), • Up to £19,000 relocation assistance (T&C's apply), • Company car or car allowance, • 33 days annual leave including bank holiday, • Birthday off, • Flexible benefits to suit you, • Great flexibility with full and part time roles available - Term time considered, • We will auto-enroll you into the pension scheme with an employer contribution when you contribute too, • Specsavers Perks - a portal to a world of great everyday discounts and savings, • WeCare - our employee support service to help you and your immediate family when you need it most, • Complimentary subscription to the Headspace app, • Eyecare and hearcare discounts for you and your family We do need you to have a couple of things to get started in this role.Firstly, you'll need to be registered as a member of the General Optical Council (keeping this up to date) and you must have a full driving license. You'll also need to be confident, passionate about providing the best customer service and be comfortable working by yourself and as part of a team. Got all of these?We can't wait for you to apply! #LI-LM1 Lesley McKinnon Recruiter

Main Purpose of Your Job As a Nextbase Ambassador within our Customer Support Contact Team, you are the first point of interaction with our customers. Being able to handle our customer queries effectively will require a mix of patience, clarity, problem solving skills and providing the best product knowledge possible. We are looking for a confident, detail-oriented individual to join our passionate and skilled team as a Customer Ambassador. Main Responsibilities • Be the Voice of Our Brand: Engage with customers through phone, email, and live chat, leaving a lasting positive impression, • Clear communicator: Jargon free, straightforward solutions, guiding our customers with ease and confidence, • Active Listener: Keep track of the stories and solutions by maintaining accurate records in our CRM tools, • Collaborate and Conquer: Work together with your team to smash targets and elevate customer happiness to new heights Skills and experience • 1 year of experience of working in a customer focused environment preferred, • Your relationship-building prowess and interpersonal skills are brilliant, • Your communication is powerful and persuasive, capable of influencing customers and your colleagues, • Able to demonstrate a capability in problem solving, decision making in time sensitive situations, • With a professional, positive approach, your “can-do” attitude, self-motivation, and readiness to go beyond are what make you stand out, • You are firm in the face of pressure, adapting your methods with grace and wisdom, • Strong organizational skills and ability to prioritize/multi-task easily with limited supervision Ways to stand out from the crowd • Kind-hearted and cool headed: Empathetic and understanding, • Tech proficient: Whether it is CRM software or MS Office, you can use with ease, • Problem-Solver: You love a good challenge and approach problems with a can-do attitude, • On the Tools: Using multiple different tools to enhance our customer experience efficiently, • Eager Learner: You are not just looking for a job; you want to make a difference Shift Patterns on a rota basis

About us CheckFire – serving the fire trade since 1975. With 50 years’ experience in the Fire Safety, nobody knows the trade better. We have established a proven track record of excellence and have earned the respect of our customers by delivering quality products and dependable service. As the market leader in the Fire Trade, we offer an unparalleled level of capability and reliability. Our stocks are enormous, our service is personal, and our promises are genuine. About the Role We are seeking an experienced and proactive HR Manager to lead the HR function. This is a key leadership role supporting both CheckFire Ltd, FireSealsDirect Ltd and Fire Cycle Ltd, ensuring our people strategy aligns with operational excellence and continued business growth. Reporting to the HR Director, you will oversee all operational HR activity while contributing to strategic people initiatives. You will manage a small HR team of two and act as a trusted advisor to senior leaders across the division. This is a hands-on role suited to someone who is both operationally strong and strategically aware. Key Responsibilities • Support the HR Director in delivering the people strategy across the Group, • Provide expert advice and guidance to senior managers on all people matters, • Contribute to organisational design, workforce planning, and succession planning, • Drive a positive, high-performance culture aligned to company values, • Oversee and manage the end-to-end payroll process, ensuring accuracy, compliance, and timely submission, • Liaise with finance and external payroll providers as required, • Support annual salary review processes and budgeting, • Lead and manage complex ER cases including disciplinaries, grievances, absence management, performance management and restructures, • Coach and upskill managers to confidently handle ER matters, • Ensure all HR processes are legally compliant and aligned with current employment legislation, • Oversee HR administration, contracts, onboarding documentation, and employee records, • Maintain accurate HR data and reporting metrics, • Prepare and analyse HR KPIs (absence, turnover, headcount, etc.) to inform business decisions, • Review, update, and implement HR policies and procedures, ensure policies reflect best practice and legislative updates, • Work with the Group Talent Specialist to Improve onboarding and induction processes, • Identify training needs across the divisions and support the implementation of development programmes, • Lead and contribute to HR projects including system improvements, process optimisation, culture initiatives, and organisational change HR Team Management • Lead, coach, and develop two direct reports, • Set objectives and conduct performance reviews, • Ensure a responsive and customer-focused HR service Requirements • Strong employment law knowledge with a continuous improvement mindset, • Experience managing payroll processes, • Demonstrable experience handling complex ER cases, • Experience managing or mentoring HR team members, • Experience supporting organisational change and HR projects, • CIPD Level 5 minimum, • Strong stakeholder management and influencing skills, • Analytical mindset with experience using HR data to drive decisions, • Ability to balance strategic thinking with hands-on delivery Ideally, you’ll also have Experience in a manufacturing, engineering or similar environment Experience working within a group or multi-site business In return we offer • 25 days holiday + up to 4 days for Christmas Shutdown + Bank Holidays, • Profit Share Scheme - % of your salary paid quarterly, dependant on business results, • Employee Assistance Programme (EAP), • Access to GP appointments and medical experts, • Employee incentives & engagement, • Pension Scheme with Royal London, • Modern, comfortable office spaces

Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview At Gallagher, we are united by a commitment to excellence and a passion for helping our clients succeed. As an Account Executive , you’ll play a pivotal role in delivering tailored insurance solutions and risk management strategies that protect our clients’ businesses and their people. This is your opportunity to join a collaborative team that values innovation, service, and professional growth. How you'll make an impact In this role, you’ll be the key point of contact for our clients, ensuring their needs are met with precision and care. You’ll build strong relationships, understand their unique challenges, and provide expert advice on insurance and risk management solutions. Your day-to-day will include: • Managing a portfolio of clients, ensuring their insurance programmes are effectively maintained and renewed., • Identifying opportunities to enhance client coverage and reduce their total cost of risk., • Collaborating with internal teams to deliver tailored solutions and exceptional service., • Staying informed about market trends and regulatory changes to provide proactive advice., • A strong drive for sales and have a proven record of achieving targets/KPIs., • Worked in teams servicing both clients and colleagues; with excellent customer service skills and the ability to negotiate hard., • Rejection handling capabilities and good at overcoming objections., • Evidence your strong rapport-building skills and excellent communication skills., • Risk aware with strong planning and analytical skills. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with ___ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

A leading tool manufacturing company in Llantrisant is seeking a Technical Sales Engineer.This full-time on-site role involves identifying customer needs, providing technical support, and developing sales strategies.Candidates should have experience in strategic selling, account management, and the

Our global technology client is offering an excellent HR opportunity for a proactive and customer-focused HR Administrator. HR Administrator - 6 Month fixed term - Crumlin. Working with a highly experienced team, you'll provide key HR support while gaining valuable exposure across a global HR functi

A reputable multi-franchise car dealership is seeking a Vehicle Parts Advisor in Church Village, UK. The ideal candidate will manage parts orders, deliver excellent customer service, and support the dealership's operations. Responsibilities include ensuring high standards in the parts department, pr

A leading technology firm located in Caerphilly is seeking a confident Customer Ambassador to join their Customer Support team.

A prominent retail company in Llantrisant is looking for an Assistant Store Manager to lead and inspire the team while achieving sales and performance targets. You will support the Store Manager, ensure efficient operations, and deliver outstanding customer service.

Support customer, supplier, and visitor experience, including meeting preparation. Ensure Board packs are completed and distributed to members and non-executives. We are seeking a motivated Executive Assistant to provide high-level support to the Strategic Projects Director and act as a key point of

You will provide outstanding service to customers, support their inquiries, and complete a Level 2 NVQ in Customer Service. A leading recruitment agency is seeking an Apprentice Customer Service Advisor in Wales. Join us to kick-start your career in customer service! #J-18808-Ljbffr.

Tay recruitment are recruiting for a Design & Development Engineer to lead new and modified parts from design/customer drawing through to full production. You’ll define materials, tooling, and processes, produce accurate documentation, run first-off and ISIR activities, and ensure a smooth transition into production. The ideal candidate is proactive, organised, and confident in communicating project timelines, challenges, and progress. The Development Engineer Key Responsibilities • Manage new part/product introduction from concept to production release, • Conduct feasibility and manufacturability assessments, • Create/maintain drawings, BOMs, specs, tooling, jigs, and fixtures, • Produce engineering documentation and ISIR/FAIR reports, • Support first-off trials and production launch, • Resolve engineering issues and drive process improvements Skills & Experience • Experience as a Development, Manufacturing, or Mechanical Engineer, • Strong CAD skills (SolidWorks preferred), • Ability to interpret technical drawings, • Understanding of manufacturing processes, • Experience producing technical documentation, • Problem-solving and communication skills, • Desirable: hands-on shop-floor/machine experience This vacancy is being advertised by TAY Recruitment (an Employment Agency) on behalf of our client. All vacancies are correct at the time of posting

IT/Cloud Technician (Caerphilly) Job Title: IT/Cloud Technician - 1st Line Support Location: Caerphilly, Wales Salary: £28,000-£30,000 + Tax Free Annual Company Bonus Job Type: Full-time, Permanent Company Description: Perfect Path Recruitment is a specialist agency, partnering with a leading IT service provider in Caerphilly. This innovative, employee-owned business is renowned for its focus on staff development, collaborative culture, and a commitment to shared success. They deliver full-cycle IT services and support to a diverse range of clients across multiple sectors. Job Description: Are you an experienced IT/Cloud Technician looking to join a dynamic and supportive team? We are seeking a skilled individual to join a busy IT Helpdesk, providing exceptional remote and telephone 1st line support to a wide client base. This varied role requires a hands-on approach and a passion for technology. You will be responsible for troubleshooting hardware and software issues, managing client queries, and contributing to a knowledge-sharing environment. Key Responsibilities: • Provide 1st and 2nd line IT support via phone, email, and remote tools., • Troubleshoot and resolve issues related to Microsoft Desktop and Server Operating Systems., • Perform Microsoft 365 Administration and Cloud troubleshooting., • Configure and maintain PC hardware., • Deliver outstanding customer service and build strong client relationships., • Contribute to team growth through knowledge sharing and collaboration. Required Skills & Experience: • Proven experience in a 1st line support or IT Helpdesk role., • Strong working knowledge of Microsoft 365, Windows OS, and Active Directory., • Experience with PC hardware setup and maintenance., • Excellent communication and problem-solving skills., • A 'hands-on' approach and a proactive attitude towards learning., • A COMPTIA or MCP qualification (or evidence of working towards one) is highly desirable., • A valid UK Driving Licence and access to your own vehicle are essential. Benefits: • Clear career progression and salary growth opportunities., • Profit-related bonus., • Life Cover., • 24/7 access to a GP and well-being services., • Opportunities for technical training and formal certifications., • Supportive, collaborative, and employee-focused culture. How to Apply: If you have the skills and passion to thrive in this role, apply today. We are looking for candidates who are ready to invest in their future and grow with a company that truly values its people

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. Were problem solvers with over 140 years of combined experience in engineering and infrastructure. This role will be within our clean water team safeguards the quality, reliability, and performance of drinking water across our region. We work across complex network systems,enhancing,maintaining, installing, and repairing infrastructure from pipes to water meters,to ensure consistentlyhigh-waterquality. Through proactive network management and resilient engineering, we help ensure communities have safe, dependable water supplies every day. Want to be a part of it? What will you be doing? As our Quantity Surveyor you'll be working on ourWater Network Alliance contract in Wales. You'll be part of ourcommercial teamwho are responsiblefordelivery of all commercial task on the Welsh Water Framework. Be an integral member of the Commercial Team, led by the Managing Quantity Surveyor Build a strong relationship with client counterparts Ensure all M Group Water and Client processes are followed to minimise WIP (outstanding cash) and keep WIP within the contract and business target Ensure cash is received on time at forecast level Production of Monthly CVRs Manage and price change within the terms of the contract Provide support for pricing contracts working closely with the client Assist the procurement and management of sub-contractors and other suppliers To develop and implement changes to process, following understanding of a need to make changes to improve performance Produce and present productivity measures linked to the operations resource to ensure tender compliance What you'll bring Do you have excellent negotiation skills? Do you have knowledge, understanding and previous experience of NEC contracts? An awareness of all relevant statutory, regulatory and company policies and guidelines Are youable to react to constant changing workloads? Knowledge of service delivery within the utilities sector is desired Good organisational skills and effective communication skills Do you have experience in cost role desired with knowledge of sub-contracts? Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; Contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme Recommend a friend get rewarded for introducing people to us! In addition, this role offers; Company car and fuel card with a range of EV and hybrid vehicles to choose from My Car Choice our salary sacrifice EV/ Hybrid car scheme Private health care single cover Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more! 25 days annual leave plus bank holidays Discretionary bonus scheme About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet Were open and seek new and better ways of exceeding expectations Were together and as one team; the whole is greater than the sum of the parts Were ambitious and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupW #LI-LK1 TPBN1_UKTJ

We are recruiting on behalf of a community-focused organisation operating in the housing sector, providing services to residents and supporting tenancy management and property maintenance. The business has an established customer services function that acts as a key point of contact for customers, handling day-to-day enquiries and coordinating service requests. About the role This is a Customer Service Advisor position within a customer services team, primarily handling inbound calls (with some outbound contact as required). The role involves responding to a range of housing-related queries including tenancy management and maintenance issues, raising repair orders, and taking rent payments. The position is hybrid, working 35 hours per week with set office/homeworking days: Monday, Tuesday and Thursday in the office; Wednesday and Friday working from home. The client is looking for someone to start as soon as possible. Interviews are expected to be arranged quickly (potentially end of this week or next week) and are likely to be an informal conversation with the hiring manager. Responsibilities of a Customer Service Advisor: Handle predominantly inbound customer calls (and some outbound calls where needed) Respond to tenancy management enquiries Respond to maintenance/repairs enquiries Raise/submit repair orders Take rent payments over the phone Provide general customer service support and resolve queries at first point of contact where possible Salary and benefits Hybrid working pattern: 3 days office / 2 days from home (Mon/Tue/Thu in office; Wed/Fri WFH) 35 hours per week £18.50-£19 p/h umbrella Ideal candidate Strong customer service experience (essential) Comfortable working on phones in a busy inbound-call environment Able to handle a variety of enquiries including tenancy-related and repairs/maintenance queries Experience in housing is desirable but not essential Background in third sector/public sector/contracted services is preferred but not required Available to start at short notice If this Customer Service Advisor role is for you please apply or contact (url removed)

We are recruiting on behalf of a community-focused organisation operating in the housing sector, providing services to residents and supporting tenancy management and property maintenance. The business has an established customer services function that acts as a key point of contact for customers, handling day-to-day enquiries and coordinating service requests. About the role This is a Customer Service Advisor position within a customer services team, primarily handling inbound calls (with some outbound contact as required). The role involves responding to a range of housing-related queries including tenancy management and maintenance issues, raising repair orders, and taking rent payments. The position is hybrid, working 35 hours per week with set office/homeworking days: Monday, Tuesday and Thursday in the office; Wednesday and Friday working from home. The client is looking for someone to start as soon as possible. Interviews are expected to be arranged quickly (potentially end of this week or next week) and are likely to be an informal conversation with the hiring manager. Responsibilities of a Customer Service Advisor: Handle predominantly inbound customer calls (and some outbound calls where needed) Respond to tenancy management enquiries Respond to maintenance/repairs enquiries Raise/submit repair orders Take rent payments over the phone Provide general customer service support and resolve queries at first point of contact where possible Salary and benefits Hybrid working pattern: 3 days office / 2 days from home (Mon/Tue/Thu in office; Wed/Fri WFH) 35 hours per week £18-£19 p/h umbrella Minimum 4 month contract Ideal candidate Strong customer service experience (essential) Comfortable working on phones in a busy inbound-call environment Able to handle a variety of enquiries including tenancy-related and repairs/maintenance queries Experience in housing is desirable but not essential Background in third sector/public sector/contracted services is preferred but not required Available to start at short notice If this Customer Service Advisor role is for you please apply or contact (url removed)

We are pleased to present an excellent opportunity for an experienced Parts Advisor to join a reputable multi-franchise car dealership in Treforest. Our client is seeking a dedicated professional to take on the position of Parts Advisor, contributing to their continued growth and success within the automotive industry. Benefits: Up to £26,500 annual basic salary Performance-based monthly bonus of £50, £100, or £200 Overtime available paid at time and a half Full brand-accredited training and development programmes 22 days annual leave plus 8 bank holidays, increasing to 25 days after 3 years Workplace pension scheme Stable, well-established working environment Working hours Monday to Friday, 8:30am-5:00pm, with no weekends Opportunity to build a long-term career within a leading automotive dealershipDuties: Sell parts through telesales channels, including internet and telephone sales as a Parts Advisor Receive, process, and accurately identify customer parts requirements Ensure prompt picking, packing, and dispatching of parts Maintain a professional and courteous approach in a fast-paced trade sales environment as a Parts Advisor Engage with customers confidently, providing excellent customer service and sales support Adhere to all company policies and procedures related to parts sales Utilise dealer management systems (Pinnacle) and electronic parts catalogues effectively Contribute to department targets and growth initiativesRequirements: Recent or current automotive vehicle parts experience, ideally within a car vehicle parts environment Experience working with motor factors or parts distribution is highly advantageous IT literate, with experience using dealer management systems and electronic catalogues Hold a valid UK driving licence with minimal points Strong customer service and sales skills Friendly, charismatic, and professional manner Ability to commute easily to Treforest or reside nearbyContact Harry Thaxton-Woodcock, Automotive Recruitment Specialist at Perfect Placement covering the South Wales region, today to discover more about this fantastic Parts Advisor opportunity. At Perfect Placement, our team of automotive recruitment consultants are passionate about connecting skilled professionals with leading motor trade positions. If you’re seeking to enhance your career and explore more Parts Advisor jobs in your area, get in touch today

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. Were problem solvers with over 140 years of combined experience in engineering and infrastructure. This role will be within our clean water team safeguards the quality, reliability, and performance of drinking water across our region. We work across complex network systems,enhancing,maintaining, installing, and repairing infrastructure from pipes to water meters,to ensure consistentlyhigh-waterquality. Through proactive network management and resilient engineering, we help ensure communities have safe, dependable water supplies every day. Want to be a part of it? What will you be doing? Monitor quality and performance across projects Track KPIs andprovideactionable insights Support audits and compliance reviews Collaborate with teams to embed best practices What youll bring A keen eye for detail Problem solving and critical thinking skills Strong analytical and communication skills Knowledge ofMicrosoftplatforms such as excel (desirable) Knowledge of regulatory frameworks (desirable) Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; Contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme Recommend a friend get rewarded for introducing people to us! In addition, this role offers; 25 days annual leave plus bank holidays Discretionary bonus scheme About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting aveterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet Were open and seek new and better ways of exceeding expectations Were together and as one team; the whole is greater than the sum of the parts Were ambitious and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupW TPBN1_UKTJ

Recruitment Resourcer – Construction (White Collar / Technical) Location: Treforest Salary: Competitive Job Type: Full-Time | Permanent Recruitment Resourcer Required – Construction Sector Blue Water Recruitment are a leading construction recruitment agency specialising in supplying high-quality personnel across Wales and the South West. Due to continued growth, we are looking to recruit a Recruitment Resourcer to join our Technical / White Collar division. This is an excellent opportunity for someone looking to develop a long-term career in recruitment, with a clear pathway into a Recruitment Consultant role. The Role: As a Recruitment Resourcer, you will support experienced consultants in delivering candidates into a range of white-collar construction roles, including: • Site Managers, • Project Managers, • Quantity Surveyors, • Engineers, • Commercial and Design roles Key Responsibilities: • Sourcing candidates via CV Library, job boards, LinkedIn, and internal database, • Writing and posting job adverts, • Screening CVs and conducting candidate registrations, • Building strong relationships with candidates, • Managing candidate availability and job matching, • Supporting consultants with live vacancies, • Ensuring compliance and right-to-work documentation is completed, • Maintaining and updating the CRM system Requirements: • Previous recruitment, resourcing, sales, or customer service experience desirable, • Strong communication and organisational skills, • Target-driven and motivated, • Ability to work in a fast-paced environment, • Confident using job boards and IT systems, • Interest in construction or technical recruitment preferred What We Offer: • Competitive basic salary, • Clear career progression into Recruitment Consultant, • Ongoing training and development, • Supportive and energetic team environment, • Established client base and strong pipeline of work Apply Now If you are ambitious, driven, and looking to build a career in recruitment, we want to hear from you

Quality Engineer Up to £40,000 Are you a driven Quality Engineer looking to make a real impact in a fast-paced manufacturing environment? This is an exciting opportunity to join a forward-thinking company committed to continuous improvement, operational excellence, and "Right First Time" quality culture. As a Quality Engineer, you will play a key role in ensuring products meet both customer expectations and industry standards, while driving improvements across manufacturing processes. You'll work cross-functionally to solve quality challenges, lead audits, and embed best practices across the business. Key Responsibilities Lead and support PPAP activities for new product introductions Promote and embed a "Right First Time, Every Time" quality culture across the organisation and supply chain Investigate internal and customer quality issues using structured methodologies such as 8D, 5 Whys, and FMEA Identify root causes and implement robust corrective and preventative actions Plan, coordinate, and conduct internal and external audits, ensuring compliance with ISO 9001 standards Maintain and manage quality documentation including process flows, control plans, and risk assessments Deliver training and support to production teams on quality tools and process controls Collaborate with cross-functional teams to solve process challenges and drive continuous improvement initiatives Ensure compliance with regulatory requirements, quality standards, and internal policies Deputise for the Quality Manager when required, overseeing quality systems and processes About You Proven experience in a manufacturing or engineering environment Strong knowledge of quality tools and methodologies (FMEA, APQP, PPAP, SPC, 8D) Experience conducting internal and supplier audits Familiarity with ISO 9001 Excellent communication, problem-solving, and teamwork skills

Electrical Design Engineer Caerphilly area • Competitive salary very dependent on experience + Excellent Benefits Monday-Thursday working week Are you looking for an exciting and rewarding Company who has a people focused culture. An exceptional opportunity for an Electrical Design Engineer to join a Global Manufacturing company in an office based role Experience gained in an Electrical Product Design Engineering role would be ideally suit an Electrical or Mechatronics Graduate Engineer with circa 3 years+ experience of working in a manufacturing organisation in a similar role. It is not a Controls or Systems Engineering role, Electrical Product Design expeience is essential This is a product design role, you MUST have strong Electrical Design Engineering skills Ideally you will be a Graduate Engineer who has developed your career within an Electrically biased Design Engineering role over the last 3 years+, you are likely to live in or near South Wales and have the permanent right to work in the UK New Product Introduction– Collaborate with customers and suppliers to select and validate components, ensuring they meet specifications and project requirements. Develop control specifications and work closely with software teams to deliver integrated hardware and software solutions. * Test and Validation Support - Creating, executing test and validating plans for products and components, documenting the results. Gap analysis on customer electrical requirements. Plan and support compliance tests. Design and build prototype test equipment. * Customer support: Conduct technical investigations with customers to identify root causes and collaborate with suppliers on corrective actions. Experience of working within a design/development environment circa 3 years+ * Degree in a relevant discipline is desirable or design engineering experience in electrical engineering. * Some travelling will be required * You must have the legal right to work in the U.K without sponsorship in order to apply for this position. Desirable but not essential * Experience of working within the automotive industry. * Knowledge of HVAC systems and components is a distinct advantage. * Skills Competence: * Using the Creo 3D Cad package or similar is a distinct advantage but not essential. * Ability to understand/produce technical drawings. * Awareness or involvement in change management processes * Communication skills in all forms including written, oral, email, telephone, and presentations. * Excellent computer skills and competence in developing and using a PC and associated networks and systems to acquire, manipulate and disseminate information. * Proficient with the Microsoft Office suite of software Benefits: • Competitive salary • • Discretionary Incentive Scheme • Group Life Assurance Scheme • Salary Sacrifice Pension Scheme • Company Sick Pay scheme • Above statutory holiday entitlement • Employee Referral Scheme • Flexible Working Hours The Electrical Design Engineer will be able to travel to work from; Cardiff, Merthyr, Tredegar, Blackwood, Ebbw Vale, Caerphilly, Cwmbran, Newport, Pontypridd, Bridgend

Job Title: IT Engineer – Cloud & Infrastructure Engineer Location: Caerphilly Salary: up to £45,000 basic + Tax Free anual company bonus Duration: Permanent Ideal experience: 2nd/3rd line IT Engineer, experienced with Microsoft deployments & support from an IT Managed Service background Overview Do you want to have a say in how your company is run? Do you have a passion for all things IT and a desire to be part of a team that's pioneering a new way of doing business? We're partnered with a unique and innovative IT service company that's recently become employee-owned. They're looking for a talented and ambitious IT Engineer to join their growing team. This company delivers a full-cycle IT service, from support and infrastructure to software development and training, and they're committed to putting cyber security at the core of everything they do. This isn't just a job; it's a chance to work in a culture where your voice is heard, your ideas are valued, and you share in the collective success of the business. The Role: IT Engineer - Cloud & Infrastructure We're looking for a skilled IT Engineer with a background in cloud technologies and experience working for a Managed Service Provider (MSP). This is a fantastic opportunity to join a fast-paced technical team where no two days are the same. You'll report to the Service Desk Manager, providing high-level escalation support and taking the lead on critical infrastructure and cloud projects. What you'll be doing: • Leading and delivering IT projects with minimal supervision., • Providing 2nd/3rd line support on a fast-paced IT helpdesk., • Designing and implementing cutting-edge virtualisation projects., • Deploying and supporting Microsoft 365, Intune, and Azure infrastructure., • Configuring and supporting SAN technologies., • Supporting data protection and disaster recovery systems. Skills & Experience We're Looking For The ideal candidate is a hands-on, passionate IT professional who thrives in a team-oriented environment. You should be someone who naturally stays up-to-date with the latest technologies and industry trends. Key skills include: • Previous experience in an MSP environment., • Accreditation in Microsoft 365 (e.g., MD-102, AZ-104) or similar., • Significant experience with:, • Microsoft Server Operating Systems (support & deployment)., • Microsoft 365, Intune, Autopilot, and MDM solutions., • Microsoft Azure infrastructure., • VMware or Hyper-V., • LAN technologies, including switches and VLANs., • An excellent telephone manner and strong customer service focus. This company takes professional development seriously and is committed to investing in technical skills training to help you grow your career while maintaining their numerous industry certifications. Why this is a Great Opportunity Beyond the technical work, you'll be joining a company that values passion, expertise, and trust. They're building a supportive environment where sharing knowledge and mentoring colleagues is second nature. If you're looking for a role where you can truly influence the direction of the business and share in its success, this is the place for you. A full UK driving license and access to your own transport are essential for this role. If you are a passionate and experienced IT Engineer with a background in cloud and MSP environments, we want to hear from you. Please send your CV, along with details of your current salary and benefits package, to our team

Job Title: Painter & Decorator Location: Caerphilly - UK Wide (Travel Required) Salary: up to £27,000 (DOE) + Benefits Job Type: Full-Time, Permanent Diversity & Inclusion: Our client is committed to building a diverse and inclusive workforce and particularly encourage applications from women, who are currently underrepresented in the trades. About the Client Rhino Recruitment is proud to be working with a leading UK fire safety specialist, committed to protecting lives, property, and the environment. With a strong reputation for quality and compliance, the business delivers a full range of fire safety solutions and continues to grow within the passive fire protection sector. The Opportunity We’re looking for a skilled Painter & Decorator to join a specialist Passive Fire Protection team. This is a hands-on, mobile role where you’ll carry out high-quality internal and external decorating works, including remedial finishing, across a range of sites nationwide. This opportunity is ideal for someone who takes pride in their work, values attention to detail, and wants to be part of a supportive and inclusive team environment where you can develop and progress your career. Whether you’ve built your experience on-site or through training and qualifications, you’ll be supported to succeed and grow within the business. Key Responsibilities • Deliver high-quality painting and decorating work (internal & external), • Carry out remedial works to meet client and project requirements, • Ensure all work complies with industry standards, H&S, and regulations, • Assess job scope and estimate time, materials, and labour needs, • Plan and manage your workload efficiently to meet deadlines, • Work within a scheduled appointment system, liaising with clients and team members, • Follow risk assessments and safe systems of work at all times, • Install and work from access equipment such as scaffold towers and platforms, • Maintain clear communication with your line manager regarding progress and changes What We’re Looking For Essential: • NVQ Level 2 in Painting & Decorating, • PASMA certification (tower scaffolding), • IPAF certification (boom/vertical), • Proven experience in painting & decorating (internal & external), • Strong attention to detail and commitment to quality, • Ability to manage workload and adapt to changing schedules, • Full UK driving licence and willingness to travel Desirable: • CSCS card, • Customer-facing experience with strong communication skills, • Professional, punctual, and team-oriented attitude What’s on Offer • Competitive salary with progression after probation, • Company vehicle or travel allowance (where applicable), • Uniform and PPE provided, • 23 days holiday + bank holidays, • Private healthcare, • Company events, • Pension scheme, • Sick pay, • Health & wellbeing support, • A supportive, inclusive, and forward-thinking team environment, • Ongoing training and development opportunities

About The Role: Role: Class 2 Driver - Secure Collection & Manual Handling Role Location: Caterphilly, CF838DW Salary: £36,300.11 Hours a week: 45 hours, 05.30/07.00am start time Days of work: Monday to Friday (No Night Shifts) Contract type: Permanent This isn’t your typical driving role. As a Class 2 Driver - Secure Collections Operative, you’ll combine professional driving with hands-on, physical work as part of our secure collections team. You’ll be visiting client sites, collecting confidential documents, and ensuring their safe and secure transport for destruction. This role involves regular manual handling and lifting, so it’s well suited to someone who enjoys being active and takes pride in doing a job that keeps them moving throughout the day. Duties & Responsibilities: Handle and move heavy sacks of paper, emptying them into secure containers and transporting them to the vehicle Collect and transport a variety of waste streams, including confidential paper, IT equipment, WEEE, DMR and other secure materials Work across small & large customer sites, transporting paper waste between collection points, which may involve extended periods on your feet, long corridors, and stairs Represent Restore Datashred in a professional manner, delivering excellent customer service and maintaining positive client relationships Carry out daily vehicle checks, completing defect sheets and reporting any issues promptly Ensure all equipment required for the day’s duties is loaded and secured before leaving the depot Review job sheets and plan your route effectively Use the PDA to record daily collection activities and customer information Ensure all paperwork is completed for each job and securely hand in copies at the end of each shift Keep all materials safe and secure during loading, transport, and deliveryAbout you: Hold a full UK Class 2 driving licence Confident with manual handling and physically demanding work Good understanding of tachograph use and the Working Time Directive, ensuring compliance with all driving and working hour regulations Professional and customer-focused, with strong communication skills Able to maintain confidentiality and discretion at all times Reliable, organised, and proactive in getting the job done safely and efficientlySome of our benefits include: Annual Leave – 23 days + bank holidays Life Assurance – 2x basic annual salary Bereavement Counselling – Support during difficult times Free Onsite Parking Employee Assistance Programme (EAP) – Confidential counselling via Health Assured Eye Care Support – Free eye tests and up to £70 towards glasses for DSE users and drivers (includes retinal photography for drivers over 40) Access to Stream - Stream is a financial wellbeing app that allows you to track your earnings in real time and access a percentage of your pay as soon as you’ve earned it. You can also save directly from your wages, set financial goals, and get money management tips, all designed to help you budget better and reduce financial pressure between paydays. Restore Commitment to Disability Confidence We assess candidates based on their experience and suitability for the role, as outlined in their CV and application. You can let us know about any adjustments you may need via the application form. As a Disability Confident employer, we guarantee an interview to applicants with a disability or health condition who meet the essential criteria, where it is fair and appropriate to do so

About the role We have an exciting opportunity for a Cash & Billing Team Leader to join our Finance team at our Business Services Centre in Caerphilly. In this role, you will play a key part in ensuring that cash is accurately allocated and billing is completed right first time, supporting the overall financial health and control of the business. As Team Leader, you will oversee the day-to-day operations of the Cash & Billing team, ensuring deadlines are achieved, performance is monitored against KPIs, and efficiencies and continuous improvements are delivered. Your leadership will be instrumental in enabling the team to meet its objectives while maintaining high standards of internal and external customer service. Key Responsibilities (but not limited) Lead, coach, and support the Cash & Billing team to meet deadlines and optimise performance Set clear expectations and priorities, ensuring key tasks and objectives are communicated effectively Monitor and manage performance against KPIs, taking action where required Implement and maintain robust processes to improve efficiency, accuracy, and customer experience Complete daily general ledger postings from bank clearing accounts Manage weekly reconciliations and customer portals Liaise proactively with internal departments and site personnel to resolve queries and issues Promote a culture of continuous improvement and strong financial control Champion team engagement and foster collaborative working relationships across Business Services. About you We're looking for a results-driven and collaborative finance professional with strong experience in cash allocation, billing, or transactional finance environments. You bring a proactive leadership style, combining operational expertise with a passion for continuous improvement and team development. Confident in building trusted relationships, you communicate effectively with stakeholders at all levels and take pride in delivering accurate, high-quality work to tight deadlines. Adaptable and positive, you thrive in a fast-paced environment and are motivated by driving performance, improving processes, and supporting your team through change. Minimum requirements Proven experience in cash allocation, billing, or a transactional finance function Strong relationship-building skills, with the ability to engage, influence, and collaborate effectively with stakeholders at all levels Excellent time management and prioritisation skills, with the ability to manage multiple deadlines simultaneously Confident and effective communicator, both verbally and in writing Strong IT capability, with advanced Excel skills High attention to detail, ensuring accuracy, quality, and compliance Demonstrated ability to identify, implement, and embed continuous improvement initiatives Positive, flexible approach with the ability to embrace and support change Desirable requirements Experience in a team leader or supervisory role, managing people to achieve KPIs and performance targets Experience working with SAP Proficiency in a European language, with Dutch being particularly advantageous If you're a motivated leader with a passion for improving processes and driving team success, we'd love to hear from you. Benefits A competitive salary 33 days holiday, (option to work bank holidays) Hybrid working Pension scheme, life assurance, income protection Employee assistance programme and digital GP access Cycle to work scheme and discounts on shopping, travel and more On site parking Location : Caerphilly - we operate on a hybrid basis, with 3 days in the office and 2 at home About us We're DS Smith, we believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change. Today, we operate in more than 30 different countries, supporting customers across sectors like FMCG, industrial, and e-commerce. We deliver on quality, service, innovation, and added value to deliver market-leading sustainable packaging solutions our customers need. Our industry needs to transform, and we're building the team to drive change across Europe and North America To fulfil our purpose we aim to build a diverse, motivated, and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed. Our people come from diverse backgrounds, bring different perspectives, ideas and experiences to generate unique solutions focused on present and future sustainability challenges. We welcome all candidates to apply, even those not meeting all criteria. #LI-CE #DSCAE TPBN1_UKTJ

Customer Experience Executive Opportunity with Leading Commercial Vehicle Leasing Company in Rhondda Valleys Our client, a well-established commercial vehicle leasing specialist based in the Rhondda Valleys, is seeking a dedicated Customer Experience Executive to join their expanding team. This is an excellent opportunity for a skilled professional to contribute to client retention, increase revenue, and develop their career within a reputable local business. Benefits for the successful Customer Experience Executive: Competitive basic salary up to £35,000 per annum, dependent on experience Performance-based bonus scheme, including payment per converted sale and upselling incentives Increasing annual leave entitlement, up to a maximum of 30 days plus bank holidays Pension scheme Flexible working hours to accommodate personal circumstances Opportunity for career development and increased responsibilities as the company grows Friendly, approachable team environment within a well-established companyDuties: Proactively contact customers at key intervals (1, 3, 6, 12, 18, 24 months and beyond) post-sale to ensure satisfaction and strengthen relationships Re-engage potential customers who previously did not convert to generate new business opportunities Identify and promote relevant upsell products to existing customers to increase revenue Encourage satisfied clients to leave positive reviews on Google to enhance online reputation Maintain accurate records of customer interactions and follow-up actions Collaborate with internal teams to support ongoing customer retention strategies Develop understanding of customer needs to tailor future communication and offeringsRequirements for the Customer Experience Executive position: Proven experience in customer service, telesales, or a similar client-facing role Excellent telephone manner and communication skills Experience in upselling and lead conversion is highly advantageous Ability to work independently and as part of a team Full driving license preferred due to location proximity to the A470 Strong organisational skills and attention to detail Enthusiastic and proactive approach to nurturing client relationshipsThe Customer Experience Executive will primarily operate in a telephone-based capacity, maintaining customer relationships and identifying opportunities for growth. Our client looks for individuals who are customer-focused and eager to contribute to business expansion through exceptional service and upselling. Contact Harry Thaxton-Woodcock, Automotive Recruitment Specialist at Perfect Placement covering Rhondda Valleys and Rhondda Cynon Taff, today to discover more about this fantastic opportunity. At Perfect Placement, our team of automotive recruitment consultants are passionate about connecting skilled professionals with leading motor trade roles. If you’re seeking to enhance your career and explore more Customer Experience Executive jobs in your area, get in touch today

Our client, an award-winning dealer group with multiple franchise-approved sites across the South Wales region, is seeking an experienced Used Car Sales Executive to join their busy dealership in Treforest. This is an excellent opportunity for a Car Sales Executive to develop their career within a dynamic and reputable business that values excellence and rewarding performance. Benefits: Basic salary of £18,000 per annum with uncapped OTE exceeding £45,800+ Strong commission scheme based on overachievement, offering attractive earning potential Personal company car 22 days annual leave plus bank holidays (with day in lieu for bank holiday working) Enhanced health benefits and exclusive employee schemes Workplace pension scheme Full manufacturer-accredited training and development opportunities No Sundays required, working Monday to Saturday with alternate days offDuties as a Car Sales Executive: Sell used vehicles, accessories, finance products, and warranties to meet and exceed sales targets Develop and maintain outstanding customer relationships, providing exceptional service and support Keep customers informed about delivery schedules and advise on any delays Resolve customer queries promptly and efficiently as a Used Car Sales Executive Collect payments prior to vehicle handover and explain warranty, service, and feature details Introduce customers to the Service Department and ensure a seamless sales process Work collaboratively with the sales team, including Fleet/B2B Sales Executives and Business Managers, to maximise sales opportunities Stay knowledgeable about current products, features, and industry developmentsRequirements: Proven and stable used car sales experience, preferably within a franchise-approved dealership environment Strong desire to achieve targets and drive results Excellent customer relationship and communication skills Brand-focused with the ability to work independently Motivated, energetic, and committed to seeking every sales opportunity Full UK driving licence with minimal points Ideally reside in or near Treforest or within a reasonable commuting distanceIf you are a motivated Used Car Sales Executive seeking a rewarding position within a successful dealership, this opportunity offers fantastic financial prospects and career development. Contact Harry Thaxton-Woodcock, Automotive Recruitment Specialist at Perfect Placement covering Treforest and Rhondda Cynon Taf, today to discover more about this fantastic Used Car Sales Executive Vacancy. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career

Service Co-ordinator – Heavy Plant - Treforest A leading UK dealership specialising in Heavy Plant are looking for a Service Co-ordinator to join their team to hold responsibility for end to end management of servicing and repair activities, while managing resources to deliver an excellent and consistent level of service. Role: Service Co-ordinator Area: Treforest Salary: £32,000 - £38,500 DOE + benefits What’s on Offer: 25 days holiday + bank holidays Health Cash Plan Free Physio Access 24/7 GP Service Enhanced Sick Pay Family Leave IVF Support Retirement Support Enhanced Pension Cycle to Work Discounts PlatformThe requirements of the Service Co-ordinator will be: As Service Co-ordinator, you will be responsible for the co-ordination of engineer diaries, materials, labour and other necessary resources required for the efficient completion of any job Quoting for any additional repairs identified as required Ensure compliance with all processes and dealer operating standards Ensure adherence to timeframes and technical information, and to close all jobs in a timely manner Strive to meet relevant KPI’s Working 1 Saturday morning in every 5, time off in lieuThe ideal candidate for Service Co-ordinator will have: Excellent Customer service skills both over the phone and email Understanding mechanical terminology and able to read and understand technical reports Strong IT skills Ability to work in a fast paced environment with conflicting priorities Ability to manage resources through planning and co-ordinating Apply online or call (phone number removed) for a confidential discussion / (url removed) Elite Consultancy Network is a brand within the Executive Network Group. We work with a range of Manufacturers, Dealerships and Hire/Rental businesses within the Construction Equipment sectors and cover all requirements across Sales, Service and Operations

Our mission relies on a team full of inspiring, customer obsessed people, and we're looking for Customer Tech Support Advisors to provide front-line technical support to customers experiencing issues with broadband, WI-FI and VoIP services. You''ll provide first-line technical support to customer ex

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A recruitment agency in the United Kingdom is seeking an individual for a customer service role, where you will be the direct liaison with stores handling equipment breakdown calls. Responsibilities include liaising with customers, logging device breakdown information, and providing product informat

Collaborate with other teams such as technical support specialists, support product specialists, and leadership to resolve customer issues. Key Performance Indicators (KPI’s) set within the support team which include but are not limited to, Customer Satisfaction (CSAT & NPS), First Response Time,

This full-time role entails providing exceptional customer support and handling buyer inquiries in a timely and efficient manner. Candidates should have at least 3 years of experience in customer service and proficiency in Microsoft Outlook, Word, and Excel.

The successful candidate will primarily handle inbound customer calls concerning tenancy management and property maintenance, providing support while ensuring queries are answered promptly. Niyaa People is looking for a Customer Service Advisor in Wales to join their community-focused organisation i

This role involves helping customers resolve technical issues, managing escalations, and optimizing support experiences. A technology company in the UK seeks a Support Account Manager to serve as a trusted advisor and primary technical contact for key accounts. Candidates must possess strong problem

As a Remote Customer Support Assistant, you will provide professional and timely support to customers via chat, email, and phone. Remote Customer Support Assistant | (Remote UK) | £12–£16 per hour. Previous experience in customer service or remote support.

A technology company in the United Kingdom is looking for a Cloud Support Engineer to deliver high-quality support experiences. The ideal candidate will proactively manage incidents, provide first-class technical support, and contribute to service improvement initiatives.

A customer support recruitment agency is seeking a Mandarin-Speaking Customer Support Executive to provide outstanding service and support. This role involves managing customer issues efficiently and ensuring adherence to company processes and guidelines. The position is on-site in Cardiff, offering