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Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Lead Process Manager - Financial Crime About the role As a Principal Associate Process Manager, you will own the end-to-end design and health of our Financial Crime processes, spanning Transaction and Application Fraud, Disputes, AML, and Authorisations. You will be responsible for defining process strategy, developing robust oversight, and driving continuous improvement across the Financial Crime portfolio. This is a highly collaborative role where you will lead complex problem-solving initiatives to eliminate operational inefficiencies, balancing commercial and regulatory requirements to deliver exceptional outcomes for both our customers and our operations teams. What you'll do Process Design & Optimisation: Own and critically challenge process scope, design, and management; define success measures and dynamically monitor Key Results and Critical to Quality metrics. Risk & Control Ownership: Take accountability for the risk and control environment, ensuring regulatory requirements are robustly applied, mitigated, and governed. Continuous Improvement: Apply structured, data-driven methodologies to solve complex problems, lead large-scale transformations, and continuously develop and share process improvement tools to uplift process capabilities within the wider team. Issue Management & Governance: Establish strong governance practices to oversee process health, ruthlessly prioritise improvements, and lead root-cause analysis to resolve operational breakdowns. Stakeholder & Operational Influence: Collaborate closely with strategy and servicing teams to deliver the roadmap, while influencing business changes that impact your process.. The skills and experience you need Process Management Expertise: Proven experience in process management within a regulated industry, with a Lean Six Sigma certification being highly desirable. Risk & Control Management: Prior experience identifying operational risks and managing mitigations through the implementation of robust internal controls. Structured Problem Solving: A track record of using data-driven process management techniques to define problems, implement solutions, and manage large-scale transformation projects. Cross-Functional Collaboration: Exceptional stakeholder management skills with the ability to influence business decisions, manage change, and work collaboratively across diverse teams. Operational Insight & Attention to Detail: A detail-oriented mindset with the ability to master complex systems, ideally complemented by experience working within a contact centre environment. Where and how you'll work This is a permanent position based in our Nottingham office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Governance and Process Specialist (12 month FTC) Job Title: Knowledge Governance and Process Specialist (Associate) - 12 Month FTC Location: Nottingham Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. Hear from our team about what it’s like working at Capital One UK. About the Role The purpose of this role is to maintain the integrity, quality, and compliance of the entire knowledge ecosystem. This specialist is responsible for developing, enforcing, and auditing the standards and rules that ensure knowledge is consistently accurate, high-quality, and fully prepared for any regulatory review or audit. A core focus is also on continuously optimising all Knowledge Management (KM) workflows for maximum efficiency. What you’ll do • Establish the foundational rules and processes that govern how knowledge is created, managed, and archived., • Define the governance model, which includes setting content standards, template requirements, and publishing policies., • Actively monitor and report on adherence to these standards across the team., • Manage and execute regular quality assurance checks and audits to ensure processes meet regulatory requirements and the knowledge base is consistently 'audit-ready.', • Design, map, and continuously seek to improve the operational workflows (such as content submission, review, and archival) to ensure content creators and the operational team can work as efficiently as possible. The skills and experience you need • Governance and Standards Ownership: Define and maintain the comprehensive Knowledge Management (KM) governance model. This includes developing content standards, maintaining template libraries, and setting clear publishing policies to ensure consistency across all content creation., • Compliance and Audit Readiness: Execute regular knowledge audits and quality assurance programmes. You will manage FUSE controls (if applicable) and general compliance/audit readiness activities to ensure the knowledge eco-system is fully prepared for internal and external regulatory reviews., • Process Design and Improvement: Design, map, and use a data driven approach to continuously improve all KM-related workflows. This includes processes for content submission, review, validation, translation, and archival, with the goal of maximising efficiency for content creators and the operational team., • Quality Assurance (QA) Implementation: Work closely with the Knowledge and Insight Manager to implement and administer the formal quality assurance programme, ensuring published content strictly adheres to the style guide, brand tone of voice and technical accuracy standards., • Well Managed: Monitor and regularly report on adherence to the established rules and processes for content creation and lifecycle management across the knowledge function. Measures of Success • Compliance/Audit Score: Consistent achievement of high scores in both internal quality assurance programmes and external compliance audits (e.g., FUSE controls)., • Process Efficiency: Measurable reduction in time or steps within key KM workflows (e.g., time from content submission to publication) due to successful process improvements., • Standards Adherence: High level of compliance, as measured by audit results, to the defined content standards, style guide, and governance model across the knowledge base., • Document Currency: All governance documentation, policies, and workflow maps are maintained, current, and accessible to relevant stakeholders Where and how you'll work This is a 12 Month Fixed Term Contract position based in our Nottingham Office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of UK HR Operations and Technology About this role We’re looking for a results driven Head of HR Operations and Technology (Senior Manager level) to inspire and guide a team of approx. 10+ HR professionals and drive operational and associate experience excellence. You’ll set the vision and strategy for how we deliver simple employee experiences with excellence, while constantly pushing on what’s possible across people, process, and technology. The ideal candidate for this role is passionate about the connection of HR operations and technology. You’ll drive efficiency across all areas of HR operations; using technology and automation to create seamless journeys and experiences. You’ll also be critical to redefining team scope, operationalising new practices, designing new processes and ways of working as HR strategy evolves; and ensuring resources are leveraged most effectively. Exploring data for governance, building cases for change, understanding opportunity and risk will be key. The ability to to work with senior leader stakeholders will be paramount; ensuring they’re to part of the story and journey to drive sustainable service change. You’ll partner with HR strategic teams, risk management, tech teams and business partners to help achieve our goals. You’ll be fungible enough to work on HR processes in one moment, and be leading teams designing new HR tech capabilities the next. What you’ll do Spearhead and develop a HR operations function that provides best-in-class services to employees and people leaders. You will be responsible for operations strategy in partnership with our technology teams. Own the product roadmap and strategy, ensuring it aligns with the business and moves us towards continued growth, speed, innovation and improvement. Work with partner tech teams to implement change. Represent the needs of UK employees to inform our product roadmap, ensuring we are building and delivering measurably improved HR interactions and experiences for our employees and achieving target business outcomes. Guide and support the team responsible for delivering the day-to-day operations of core HR services, which includes specialist processing (e.g Payroll), HR Contact Centre and tech. Manage, coach and develop the HR Operations team to improve capability, encourage best practice and deliver optimal results that align with business direction. Develop, own and report on HR Operations metrics; utilising technology to interpret workforce data. Design, develop and deliver HR operations change in response to and business/enterprise-wide change initiatives and ensure the delivery of such initiatives is simple, meets the needs of the business and preserves employee engagement. Work collaboratively with HR leadership to ensure coordination of initiatives and optimal use of resources. Ensure the highest standards of continuous and operational excellence, driving out complexity in our processes and practices and establishing a culture of continuous improvement within our operations team. What we’re looking for A thoughtful and proactive people leader with significant experience coaching and developing large teams. Great judgement and values, balancing the right thing for our business with the right thing for our employees. Previous experience in a large leadership role in HR or in a people focused or operations role and demonstrable results delivering on improvement projects. Resilience and excitement towards change, recognising the opportunities it brings. Problem solver and critical thinker. Able to design solutions to solve problems at pace. Intellectually Curious. You ask why, you explore, you're not afraid to pursue ideas. You’ll have a hunger to learn and be a seeker of new challenges. You want to question the status quo; you want to wow our employees with seamless, positive experiences. You’re comfortable with ambiguity, and are able to synthesise ideas into meaningful plans for action. Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you. Do-er. You’re biased toward action. You can get around roadblocks and stay focused on your goals. You’re well organised, able to multitask and able to prioritise your work. Passionate & Customer Focussed. You care about growing others and bringing them together around what’s possible. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships. Operational mastery and AI Innovation. You'll own the integrity of our core HR Operations, including payroll, pensions, and benefits, while simultaneously architecting our HR Tech roadmap. You will lead the integration of AI-driven solutions to automate administrative burdens, ensuring our back-office functions are not just compliant, but cutting-edge and scalable. Stakeholder Influence & Storytelling . Master the art of 'The Why" - you must be a skilled storyteller capable of translating complex operational needs and technical agendas into compelling business cases for executive stakeholders. Success in this role requires the ability to navigate diverse viewpoints, build consensus, and secure high-level buy-in for transformative change. Life at Capital One UK We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave A full list of our benefits is available here. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire HR Business Partner About this role The HR Business Partner (HRBP) and Diversity, Inclusion, and Belonging (DIB) team is looking for an HRBP with extensive DIB experience to lead transformative people initiatives. This is a key strategic role where your influence will directly shape business outcomes by implementing effective programs and solutions that support associate development, engagement, and our core DIB strategy. This strategy is essential for cultivating an open culture of ideas where every associate has a voice, independent of their titles and backgrounds. What you’ll do Drive and support the execution of integrated DIB projects and programmes, and the preparation of materials to support decision making. Build, monitor, and analyse feedback and effectiveness metrics across DIB products/services Deliver special DIB projects and scalable initiatives from start to finish that advance associate engagement and a sense of belonging Provide effective guidance and oversight to Business Resource Groups (BRGs) and their leadership team, including consulting on company policy, code of conduct, and operating principles Partner with the business to build effective relationships, and understand imperatives to effectively execute on HR solutions that are aligned to the business needs Consult with associates, managers, and HR partners who require assistance on HR-related issues Coach people managers on situations including general leadership skills (Include/Empower/Inspire framework), org design, performance concerns Collaborate with clients, HRBPs, and HR Centres of Excellence (associate relations, recruiting, and people analytics) to effectively execute on people strategy and HR processes Execute cyclical HR processes including: performance management, talent management and All Associate Surveys What we’re looking for Significant expertise in DIB topics, along with your experience driving impact on various talent topics, to help advance our agenda. Experience with employment equity compliance (analyses, reporting, and planning) in a corporate setting Ability to manipulate data, show insight, provide recommendations and progress change Experience in engaging and leading in Talent & Performance management processes Background in designing and delivering on key strategic projects in support of the overall organisational goals (ex. Succession planning, Organisation design, Compensation) Confidence navigating in a complex matrix organisation, and able to partner and consult with a diverse mix of clients across the enterprise Proficiency in finding the right balance between advising and doing, and you’ll need an element of resilience and robustness to thrive Where and how you'll work This is a permanent position which can be based in either our Nottingham or London offices. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Please note - If you're London based, you'll be required to travel one of these days a week to Nottingham on average. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programs to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Lead Data Analyst Our Mission We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. Hear from our team about what it’s like working at Capital One UK. About the role Are you a proven data leader with the vision, judgement, and technical depth to shape high‑impact analytical strategy? This could be the perfect role for you. Data Analysis is at the core of our UK business, delivering critical insights that influence strategic direction and drive information‑led decision‑making. In this role, you will play a defining part in steering analytical excellence, leading complex and high‑risk initiatives, and setting the agenda for some of the most strategically important areas of the business. Drawing on advanced technical expertise and sound decision‑making, you will design, build, and govern robust data solutions—elevating analytical capability across the organisation and ensuring complex business data is transformed into clear, actionable intelligence. What You’ll Do On any given day, you’ll operate across strategic problem‑solving, technical leadership, innovation, and data governance. Your responsibilities will include: Data Extraction & Manipulation – Leading the delivery of highly complex, business‑critical data work with total autonomy, ensuring accuracy, resilience, and scalability. Collaboration & Solution Development – Partnering with senior stakeholders and cross‑functional teams to shape, influence, and deliver advanced data solutions, tools, and self‑service frameworks that enable smarter decision‑making. Insight Generation & Innovation – Proactively identifying opportunities across diverse data sources to generate strategic insights, whilst rapidly assessing, adopting, and championing emerging technologies to enhance analytical capability. Subject Matter Expertise & Representation – Acting as a recognised expert in key data domains, providing authoritative guidance, making informed decisions, and representing the strategic value of data across the wider business. Leadership & Team Culture – Supporting the wellbeing, cohesion, and performance of the team, driving positive cultural change, and ensuring smooth, consistent delivery through mentorship and technical guidance. The skills and experience you need Expertise in Data Analytics – Significant experience in senior data roles with a strong technical and analytical foundation, including advanced proficiency in coding, data transformation, and end‑to‑end solution design. Technical Excellence – Expert SQL capability and relational database knowledge are required, with strong proficiency in at least one additional programming language (e.g. Python, R) to independently deliver high‑risk technical work. Strategic Thinking & Problem‑Solving – A decisive, structured thinker able to solve complex technical and non‑technical challenges quickly, leveraging lateral thinking to influence senior stakeholders and shape business direction. Initiative, Ownership & Leadership – Demonstrated experience as a technical leader within a data team, with a proven ability to manage competing priorities, drive delivery at pace, and promote data best practices. Risk Awareness & Adaptability – Proven experience in identifying and managing data and process risk, coupled with resilience and adaptability in fast‑changing business environments. Where and how you'll work This is a permanent position based in our Nottingham office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

We’re delighted to be recruiting a Project Manager on behalf of a well‑established business specialising in retail display and fixture programmes for leading FMCG and retail brands. This Project Manager job offers the opportunity to play a key role in taking creative concepts through to fully delivered in‑store solutions, working closely with internal teams, suppliers and installers across the UK and internationally. • £42k – £45k plus car allowance, • Monday to Friday, 8.30am – 5.00pm (3.30pm finish on Fridays), • Mostly office based, with flexibility for some hybrid working around client visits, • Free on‑site parking, • Competitive benefits package and clear development opportunities Duties and responsibilities: • Manage the day‑to‑day delivery of multiple retail display and fixture projects, ensuring milestones, budgets and timelines are met, • Support Account Managers across live FMCG and retail brand programmes from quotation through to rollout, • Translate creative concepts and technical drawings into clear manufacturing briefs and production plans, • Liaise with design, engineering and production teams to ensure specifications are accurate and achievable, • Coordinate suppliers, contractors and installers across the UK, Europe and the Far East as required, • Oversee production, quality control, packing, logistics, installations and post‑installation snagging, • Track costs, approvals and progress using internal project management systems, providing clear updates to stakeholders Required skills and experience: • Proven experience in a Project Manager role or production coordination position within retail display, POS or fixture manufacturing, • Strong technical understanding of materials, finishes and manufacturing processes, including metal, joinery, plastics and print, • Ability to read and interpret technical drawings and specifications with a high level of accuracy, • Excellent organisational and communication skills, with the ability to manage multiple projects simultaneously, • Experience working with internal production teams, external suppliers and installation partners, • Confident using Microsoft Excel and project tracking or management tools, • Full UK driving licence and willingness to travel for site visits and installations as part of this Project Manager vacancy

CAD Designer - Bespoke Joinery £43,000 - £48,000 | 33 Days Holiday | Progression to Management Loughborough, Leicestershire Are you a CAD Designer with Joinery experience looking for a varied role, a competitive package and the option to progress to management? This is a great opportunity to join a market-leading manufacturer with a full order book, early Friday finishes and a close-knit team that genuinely invests in its people. This company have a great reputation and a personal touch to how they work. With strong financial backing, a wide range of work and exciting growth plans, this is a great to get on board. You'll be converting architects' concepts into production-ready CAD models, working closely with the shopfloor team and liaising directly with clients and suppliers on specialist joinery projects. If you're a CAD Designer with experience in Joinery who is looking to progress technically or into management, this could be a good fit. The Role 🪚 ▪ Design detailed CAD models across high-end joinery and timber projects ▪ Turn architects' concepts into drawings ready for manufacture ▪ Collaborate with the shopfloor to keep projects on track ▪ Work directly with clients on technical specs and requirements ▪ Optional progression to head up the department The Person ✅ ▪ Background in joinery or timber design — essential ▪ Experience with a recognised 3D CAD package ▪ Confident communicator with clients and suppliers ▪ Detail-focused, comfortable working from architectural drawings Interested or know someone who might be? Drop me a message or click the link to apply. #CAD #Draughtsperson #Solidworks #Manufacturing #Commercial #Joinery

Senior or Principal Town Planner Location: Midlands Penguin Recruitment is proud to be supporting a highly respected national planning consultancy in their search for a Senior or Principal Town Planner to join their expanding Midlands team. About the Company Our client is a leading multi-disciplinary consultancy recognised for their expertise in planning, development economics, and design. They work on a wide range of prestigious and complex projects for major developers, housebuilders, and landowners across England and Wales. With a creative, collaborative, and supportive culture, this is an excellent environment for ambitious planners looking to develop their careers. The Role As part of the Midlands Planning team, you will be involved in the delivery of high-profile projects across both the private and public sectors. This will include strategic and development management planning, project coordination, and providing expert advice to clients. You'll be part of a dynamic and growing team where your contribution will make a visible impact on the success of projects and the development of the business. Key Responsibilities Manage and contribute to a range of planning projects from inception to completion Provide high-quality planning advice to clients across sectors Prepare and submit planning applications, appeals, and supporting reports Liaise with clients, local authorities, and stakeholders Support and mentor junior colleagues where appropriate Build and maintain strong client relationships, identifying opportunities for new work Requirements Chartered Member of the RTPI (MRTPI) Strong commercial awareness and ability to apply planning knowledge in a broader property context Excellent written, analytical, and verbal communication skills Confident in client-facing roles and capable of managing complex projects Proactive, enthusiastic, and driven to deliver results Benefits The successful candidate will enjoy a competitive salary and benefits package, including: 25 days annual leave (rising with service) plus bank holidays Private medical insurance Pension scheme Life assurance Cycle to work scheme Eye care vouchers Staff discounts on retail, property, and financial services Employee assistance programme (24-hour support) Regular CPD and career development opportunitiesInterested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)

Vacancy No 5539 Vacancy Title Area Sales Manager- Roofing Systems- London & South East Overview: This role is a commercially focused Area Sales Manager position responsible for driving profitable growth across a defined territory by selling a full range of flat roofing systems, including single ply and liquid-applied solutions. Acting as the face of the business in the region, the role combines contractor recruitment, specification-led sales, and account development, with a strong emphasis on building and upgrading a high-performing Specialist Roofing Contractor (SRI) network. It suits a driven, technically competent sales professional who understands flat roofing build-ups, compliance requirements, and the construction supply chain, and who thrives on achieving targets while developing long-term customer partnerships. Overall Purpose of the Job To achieve and exceed the annual sales and margin targets within the assigned area by promoting and selling the company’s complete roofing product range. The role focuses on managing, developing and expanding the Specialist Roofing Contractor (SRI) network, with a particular emphasis on recruiting new contractors and increasing specification-led opportunities across multiple market sectors. Reporting Relationships • Reports to: Sales Director, • Key working relationship with: National Key Account Manager Key Responsibilities • Achieve agreed annual sales, margin and KPI targets for the area., • Recruit a minimum of five new SRI contractors per quarter, each achieving a minimum annual spend., • Manage, develop and retain existing SRI contractors, progressing Bronze and Silver contractors toward Gold and Platinum status., • Generate new sales opportunities within the specification sector, targeting sectors such as Property Management, Facilities Management, Local Authorities, Education, Healthcare, Housing Associations and CIF-funded projects., • Calculate material costings for all projects under 100 m²., • Establish, maintain and grow strong relationships with contractors, specifiers and key stakeholders., • Submit a minimum of one case study per quarter to support marketing and brand visibility., • Maintain a strong understanding of competitor activity, market trends and product developments., • Attend trade shows, seminars and industry events as required., • Provide accurate sales forecasts, reports and updates to senior management., • Manage personal workload, journey planning and expenses effectively to maximise territory coverage and efficiency. Knowledge, Competencies and Experience Required • Strong working knowledge of flat roofing systems, including warm, cold and inverted roof build-ups., • Understanding of bonded, mechanically fixed and ballasted roofing systems, including green roof applications., • Sound knowledge of relevant British and European Standards and roofing codes of practice., • Clear understanding of construction contractual relationships between client, main contractor, subcontractor and supplier, as well as the design team., • Awareness of external bodies such as Building Control, NHBC and FM., • Competent IT skills, including Outlook, Excel, Word and CRM systems., • Proven ability to plan workloads effectively and optimise travel routes., • Professional, self-motivated, target-driven and enthusiastic with a strong desire to succeed., • Excellent communication, presentation and interpersonal skills. External Relationships • Roofing contractors and their clients across the UK., • Manufacturers and key supply-chain partners., • Industry contacts and networks to monitor competitor activity and market trends. The role holder must represent the company professionally at all times and act as an ambassador for the brand. Special Factors • Regular travel within the territory with occasional overnight stays., • Company car, phone and IT equipment provided. Location/Area London & South East Package Negotiable Basic Salary + Results-driven rewards

Here at Jackson, we are dynamic, innovative and focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result, our people get to enjoy working on some of the most exciting and varied projects. We want our people to succeed both in work and life and to support this we promote a healthy, productive and flexible working environment that respects work-life balance. We are currently recruiting for a Senior Quantity Surveyor to support the delivery of a major multi-year infrastructure refurbishment and renewal programme valued at approximately £30m. The role will involve commercial management across a portfolio of civil and structural works being delivered across multiple sites within the region including Lincolnshire, Northants East Anglia with the role being part office based in Tamworth with site visits when required. This is a long-term programme offering involvement from early project phases through to completion, working alongside operational and delivery teams on complex refurbishment and upgrade works within a regulated infrastructure environment. Main Duties: • Support and mentoring of junior staff., • Maximise profitability on contracts., • Monitoring contract costs against budgets., • Identifying potential risks and evaluate options for control., • Preparation of estimates., • Procurement of sub-contractors, including preparation of subcontract documents., • Assessment and certification of interim and final payments to subcontractors., • Preparation and agreeing main contract variations., • Assist in the preparation of documents for resolution of disputes (adjudications / arbitrations and the like)., • Ensure all work complies with quality, safety and environmental policies and the requirements of the company procedure. Must haves: We are seeking a candidate with proven experience in the commercial management of multiple concurrent schemes, ideally within a civil engineering or infrastructure environment. Previous design and build experience is desirable, alongside a strong working knowledge of NEC4 Option C contracts. This is a client-facing role, requiring strong interpersonal and communication skills, with the ability to manage stakeholder relationships effectively. Key Requirements Degree qualified in Quantity Surveying or equivalent Strong NEC contract knowledge and compensation event management experience Commercial reporting and subcontractor account management experience Ability to work independently and within a wider team Strong communication and client-facing skills Experience supporting junior team members is desirable Full UK Driving licence Excellent benefits package and personal development opportunities: We don’t just offer a great place to work with a supportive, family atmosphere. We also offer: • Life assurance cover (4x annual salary), • Company car or car allowance, • Hybrid working, • Company pension scheme (we match up to 8%), • 25 days holiday plus bank holidays (with an option of buying more holiday), • Extensive training programmes, • Cycle-to-work scheme, • Employee Assistance Programme, • Employee benefits platform, • Free on-site parking, • Company social calendar, • Regular fun days and a broad range of charity events, • A supportive business that genuinely wants to help you progress in your career., • ‘The Great Escape’ – leaving early every Friday! We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We also place high importance on our inclusive recruitment policy and will do our very best to support those applicants who may need adjustments in order to take part in the recruitment process. Please do let us know if you require any additional assistance or adjustments. Due to the high volume of applications, we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within two weeks, please note that on this occasion your application has not been successful

Technical Consultant – Drylining East Leake Full-Time | Permanent About the Role Looking for a proactive and technically minded Technical Consultant to join our Technical Support team in East Leake. This is an excellent opportunity for someone with experience in construction, specification, or technical design who enjoys solving problems, supporting customers, and delivering expert technical advice. You will act as a trusted technical expert, providing bespoke solutions and specification support to customers, specifiers, and internal teams while ensuring a high standard of customer service and technical excellence. Key Responsibilities • Provide technical advice and support to customers and internal teams, • Develop bespoke technical solutions and specifications, • Build strong relationships with allocated customers and market sectors, • Ensure enquiries are handled quickly, accurately, and professionally, • Maintain expert knowledge of products, systems, and industry regulations, • Support specification opportunities across SGIS and Saint-Gobain businesses, • Keep up to date with industry standards, legislation, and best practice, • Attend CPD sessions and technical training seminars, • Work collaboratively with internal sector and systems development teams, • Ensure compliance with company quality, health & safety, and environmental procedures What We’re Looking For: Essential Skills & Experience • Experience within construction, specification, design, or technical support, • Strong understanding of construction products and systems, • Excellent verbal and written communication skills, • Comfortable working in a customer-facing environment, • Computer literate with strong organisational skills, • Educated to A-Level standard including Maths and English, • Ability to work under pressure and prioritise workloads effectively, • Eagerness to learn and continuously develop technical knowledge Desirable • Understanding of the specification route to market, • Knowledge of digital construction technologies, • Experience working within building products or construction manufacturing What You’ll Receive • Competitive salary, • Career development and technical training opportunities, • Supportive and collaborative working environment, • Opportunity to work with an industry-leading business, • Company benefits package Work Location: Hybrid remote in Loughborough LE12

CAD Designer £35,000 - £45,000 + 33 Days + Progression Loughborough, Leicestershire Are you a CAD Designer with Joinery or Timber experience looking for a varied role, a competitive package and the opportunity to progress to management? Would you like to work within a close-knit team, with early Friday finishes, a great work environment and culture and the chance to join a market-leading manufacturer with serious growth plans? You'll convert architects' concepts into production-ready CAD models, liaise directly with suppliers and clients, and work closely with the shopfloor team to bring specialist joinery works to life. Whether you want to develop into a leadership role or progress technically, this company offers both paths. Off the back of recent success and a full order book, this established manufacturer is scaling their technical team. With a solid reputation for delivering exceptional turnkey joinery solutions and genuine investment in their people, this is a great time to get on board. This role would suit a CAD Designer with Joinery or Timber experience who wants variety, quality projects, and to work for a company you’d be proud to represent. THE ROLE • Design detailed CAD models across high end joinery and timber projects, • Turn architects' concepts into drawings for manufacture, • Collaborate with the shopfloor production team to keep projects on track, • Work directly with clients on technical specs and project requirements, • Optional progression to head up the department THE PERSON • Background in joinery, timber design is essential, • Experience with a regonised 3D CAD package, • Confident communicator—comfortable dealing with suppliers and clients, • Detail-focused with the ability to work from architectural drawings CAD, Technician, Draughsperson, CAD Designer, Solidworks, Inventor, AutoCAD, Manufacturing, Timber, Joinery, Bespoke TF109