Buscar empleo: 200 ofertas de trabajo de part time virtual en Reino Unido (marzo 2026)

Head of Event Operations

hace 7 días

City of London

• Business: emap, • Brands: Construction News, New Civil Engineer, Ground Engineering, Local Government Chronicle, Nursing Times, • Base Location: Fleet street /Hybrid ( 3 days in the office), • Employment Type: Full time, Permanent, • Salary: £ Competitive + 30% Bonus The Head of Event Operations is accountable for the end-to-end operational management and delivery of all events within the portfolio, including awards, conferences, and careers fairs. The role ensures consistently exceptional standards across every aspect of event delivery, while driving efficiency, scalability, and cost effectiveness. Responsible for designing, implementing, and continually improving operational frameworks, processes, and supplier partnerships, the Head of Event Operations creates a robust, best-in-class delivery model that supports a superior customer experience before, during, and after each event. The role plays a critical part in safeguarding quality, managing risk, and enabling teams to deliver seamlessly at pace. With responsibility for the leadership, recruitment, and development of the event operations team, the role ensures the right capabilities, structure, and culture are in place to deliver excellence across the portfolio. Working closely with internal stakeholders across events, sales, marketing, and editorial, the Head of Event Operations provides strong operational leadership, governance, and oversight to support the successful execution and continuous evolution of the events business. Key Responsibilities: Operational Leadership & Governance • Provide senior operational leadership across the full events portfolio, ensuring consistently high standards of delivery across awards, conferences, careers fairs and bespoke events., • Establish clear operational governance, standards, and best-practice frameworks to support high-quality, scalable event delivery., • Ensure all events are delivered on time, on budget, and in line with brand, quality, and customer experience expectations. Budget Management & Cost Control • Create, own, and manage detailed operational budgets for all events, ensuring budgets and operational folders are accurate, current, and well-governed., • Track, forecast, and report operational costs on a monthly basis, proactively identifying risks, variances, and cost-saving opportunities., • Ensure all venue and supplier payments, deposits, and contractual obligations are managed accurately and in line with agreed terms., • Drive cost efficiency without compromising quality or customer experience. End-to-End Event Delivery & Project Planning • Build and oversee detailed end-to-end project delivery plans for all events, from initial planning through to post-event debrief and evaluation., • Ensure effective coordination of logistics, production, and customer-facing operations across all event phases., • Lead the onsite delivery and execution of events, ensuring a seamless, professional experience for all stakeholders. Customer Experience & Service Excellence • Develop and implement a clear strategy to enhance the end-to-end customer journey for delegates, sponsors, speakers, judges, and award guests., • Own the operational delivery of a high-quality customer experience before, during, and after events., • Author and implement customer service communication plans for each event, ensuring clarity, timeliness, and a consistently high standard of service., • Define, measure, and continuously improve service standards through SLAs, feedback, and targeted performance objectives. Supplier & Venue Management • Lead venue procurement processes to secure appropriate venues that deliver best value, quality, and service across the annual events calendar., • Build, manage, and continuously develop strong supplier relationships to support high-quality event delivery., • Regularly audit and review supplier performance, ensuring services are delivered to agreed standards and identifying opportunities for improvement or optimisation. Resource Planning & Team Leadership • Plan, schedule, and deploy operational resources effectively to meet delivery deadlines and maximise team efficiency., • Recruit, lead, develop, and retain a high-performing event operations team, fostering accountability, capability, and engagement., • Set clear expectations, objectives, and development plans to drive consistent performance and continuous improvement. Onsite Leadership & Execution • Take overall responsibility for onsite operational planning and delivery, ensuring smooth execution, rapid issue resolution, and strong leadership presence., • Ensure teams and suppliers are fully briefed and aligned to delivery plans, service standards, and contingency arrangements. Compliance, Risk & Safety Management • Ensure full compliance with all relevant legislation, regulations, and internal policies across the events portfolio, including health & safety, insurance, and risk management., • Own and oversee risk assessments, method statements, and contingency planning to safeguard customers, teams, and the business. Skills and Experience: • Proven experience in a senior event operations role within a commercial events, publishing, or information-led business., • Strong track record of delivering complex B2B events across multiple formats, including conferences, awards, exhibitions, careers fairs, and virtual or hybrid events., • Demonstrable experience leading and developing event operations teams, including line management of teams of three or more, with a focus on performance, capability, and engagement., • Extensive experience in end-to-end event operations, including venue sourcing, supplier management, logistics, onsite delivery, and post-event evaluation., • Strong understanding of operational budgeting, forecasting, and cost control, with experience managing operational budgets and maintaining financial discipline., • Clear evidence of strategic thinking and operational planning, with the ability to design scalable processes, frameworks, and delivery models that support business growth., • Strong working knowledge of health & safety, risk management, and compliance, supported by IOSH or an equivalent recognised Health & Safety qualification., • Experience working effectively with cross-functional stakeholders including sales, marketing, editorial, and commercial teams., • Confident user of Microsoft Office applications (Word, Excel, PowerPoint, Outlook) and experienced in working with event technology and virtual event platforms., • Organised, detail-oriented, and delivery-focused, with the ability to manage multiple events and priorities in fast-paced, deadline-driven environments. Core Competencies: Operational & Financial Management • Strong capability in owning and managing operational budgets, with the ability to forecast accurately, control costs, and take decisive action to address variances while maintaining quality and service standards. Commercial Judgement & Brand Alignment • Commercially aware and outcome-focused, with the ability to balance commercial objectives with brand values, customer experience, and long-term portfolio integrity. Stakeholder Influence & Collaboration • Highly effective at influencing and aligning senior stakeholders across multiple functions to deliver commercially successful events, often within complex or matrixed environments. Leadership, People & Capability Development • Proven ability to lead, motivate, mentor, and coach operational teams, creating a high-performance culture focused on accountability, development, and continuous improvement. Project Management & Delivery Excellence • Exceptional organisational and project management skills, with the ability to plan, coordinate, and deliver complex events against fixed deadlines, budgets, and quality benchmarks. Communication, Credibility & Presence • A first-class communicator with gravitas, authority, and influence, able to build credibility and trust at senior levels both internally and externally, including with suppliers, venues, and partners. Personal Attributes: • Confident, autonomous, and resilient, able to take ownership of complex operational delivery and lead calmly under pressure., • Articulate and credible, with a polished presence and the ability to operate effectively at senior management level., • Strong interpersonal and relationship-building skills, building trust and collaboration across teams, stakeholders, and suppliers., • Highly organised with exceptional attention to detail, maintaining high standards across multiple events and workstreams., • Proactive and solutions-focused, bringing curiosity, sound judgement, and creativity to problem-solving and continuous improvement., • Calm, adaptable, and effective in fast-paced environments, comfortable managing competing priorities and working flexibly to meet business needs. Benefits: emap is part of Metropolis Group. Together we are committed to providing a happy and healthy place to work, so we offer fantastic benefits and perks to our employees. • 25 days of annual leave, with the option to buy or sell additional days. Pro-rata for part-time employees., • One additional day of leave per year- Celebration Day, • Health plan, • Life assurance, • Private virtual GP access, • Seasonal flu jabs available at the office, • Continuous learning & development opportunities, • In-house Excellence Awards and other innovation projects, • Cycle-to-work scheme, • Discounted gym memberships, • Retail discount vouchers, • Rail season ticket loans, • Pension scheme, • One paid volunteer day per year, • Annual Summer & Winter Celebrations, • Work from home during August, • Income protection and more

Event Manager

hace 19 horas

Croydon

• Business: emap, • Brand: Quality Food Awards, • Base Location: Croydon, London, • Employment Type: Full-time, Permanent, Hybrid, • Salary: £32,000 – £35,000 DOE + Bonus About our company and the brand: emap is a progressive B2B media, content, events, subscription and networking business. We connect influential people and organisations with a high-value network of decision-makers, data and ideas through our industry-leading B2B portfolio of brands. Quality Food Awards (QFA) has been running for over 45 years in the UK and over 10 years in Ireland. QFA is a large-scale product awards programme for the grocery retail and foodservice sectors. Overall Purpose of the Role: The Event Manager will be responsible for overseeing the logistics for QFA’s awards, judging and bespoke events. Working within a team of 3, alongside QFA’s Marketing Manager and Sales Manager the Event Manager will report into the QFA Brand Director and be responsible for all operational elements of the QFA event portfolio. The Event Manager will work in a hybrid setting, based in our Croydon office, 3 days per week and working from home 2 days a week. During judging periods, the Event Manager will be expected to work onsite, up to 5 days a week, sometimes for periods of up to 3-4 weeks. The Event Manager will be expected to travel regularly, particularly to Dublin, where we run the Irish Quality Food and Drink Awards and Judging. The successful candidate will assume logistical responsibility of the QFA event portfolio and will oversee the events from inception through to execution. Key Responsibilities: • Manage a network of contract and freelance support in the lead up and during judging events taking ownership of recruitment and onsite processes., • Collaborate with central operations team and utilise junior support where required throughout the year, identifying key points for additional support., • Become an ambassador for the brand, attend networking events and build a network of senior contacts in the industry. Build exceptional working relationships with judges., • Manage a portfolio of pre-defined leading industry awards and judging days (physical & virtual) on time, below budget, and to the required standard – ensuring that brand values are met, • Management of P&L/Budgets for individual events with a focus on value for money and maximising contribution to the wider business. Tracking and monitoring P&L of individual events – including revenue, costs and profit, • Thorough knowledge and tight control of the cost base for each event, ensuring profit targets are beaten, • Building cross functional relationships with internal stakeholders to support the success and strategic aims of the event and/or brand., • Building strong relationships with suppliers including AV teams, venues, entertainers, etc. negotiating to ensure the best value is achieved., • Manage customer relationships with critical and strategically important sponsors, judges and delegates, acting as a point of contact. Problem solving, decision making and escalating issues as they arise. Ensuring that the overall experience is positive, exceeds expectations and collates customer feedback identifying areas for improvement., • Fulfill sponsorship deliverables with attention to detail to maximise return on investment., • Analysing year on year performance and leading or participating in event debrief discussions, identifying future trends or improvements., • Identifying areas for event growth and future opportunities for the brands, particularly new launches in the grocery retail sector, • Proof-reading content throughout the event process., • Responsible for ownership, accountability, and reporting for all logistical elements of the allocated events, • Implementing and scheduling event timelines and planning cycle according to planning framework, ensuring all deadlines are adhered to., • Managing and assisting with full awards entry process., • Managing awards judging days – both in person and virtually. Inviting and maintaining regular communication with judges and VIPs., • Accurate and regular reporting upwards of revenues, profits and KPI’s vs target, recording weekly entries and shortlist conversion rates., • Communicate regularly and coherently all relevant information and key developments with your line manager and full project team., • Working with AV providers to create full-scale first class event production, collating shortlist, winners, and sponsors content to create awards presentations etc., • Liaise with event venues on menus, final numbers, specific event requirements and function sheet., • Produce Risk Assessments and collate Health & Safety documentation from all third-party suppliers., • Working with the Marketing and Content teams to deliver on brand digital and print collateral including proofing and testing event websites, ensuring all event content is brand-aligned and meets guidelines. Skills and Experience: • Able to demonstrate experience working in a B2B role in awards., • Experience in delivering complex projects/bespoke events, ability to apply own initiative and ideas to process implementation., • Exceptional attention to detail and organisation skills., • Demonstrable knowledge of managing costs within a budget., • Experience of risk assessments/health and safety/contingency planning, • Ability to network, connect and foster relationships of a senior level, • A personal passion or work experience in food and drink preferred, • Exceptional interpersonal and communication skills Core Competencies: • Exceptional verbal and written communication, with strong negotiation skills., • A strategic thinker with excellent planning, and organisational skills., • The ability to work well under pressure, maintaining high standards in a fast-paced environment while meeting multiple deadlines., • Commercially focused with a strong understanding of finance, profit and loss statements and budgets., • Able to read and interpret data effectively., • Takes a creative approach to every-day challenges, • Capability to multitask effectively, and prioritise a high-volume workload across multiple projects., • Can demonstrate sound judgement with the ability to interpret and analyze complex and sensitive information., • A team player, but secure working independently and on own initiative., • Proactive and confident – Not afraid to constructively challenge ideas, where appropriate., • Confident at building strong working relationships both internally and externally., • Willingness to travel abroad for events and be onsite for long periods of time. Personal Attributes: • Confident and enthusiastic events professional, • Organised and resourceful, • Self-motivated, self-sufficient and accountable, • Deadline driven and results orientated, • Team player, • Sharp attention to detail, • Adaptable and flexible to change What we offer Learning & Development: At emap, we believe that employee learning and development are the key drivers of our success. To ensure continuous growth and meet the ever-changing demands of the workplace, we provide an environment that fosters continuous development for our employees. Our employees are encouraged to identify their areas of personal and professional development aligned with our strategic areas, including management development, health, safety & wellbeing, sales, events management, marketing strategy, editorial, and information technology. We have a structured framework designed to help equip our employees with the necessary knowledge, skills, and behaviours to excel in their job roles, contributing to achieving our organisational objectives. To support our employees’ career development, we have designed specialized programs, as well as other stand-alone role-specific and generic courses, under the emap academy. Benefits: emap is part of Metropolis Group. Together we are committed to providing a happy and healthy place to work, so we offer fantastic benefits and perks to our employees. • 25 days of annual leave, with the option to buy or sell additional days, • One additional day of leave per year- Celebration Day, • Health plan, • Life assurance, • Private virtual GP access, • Seasonal flu jabs available at the office, • Continuous learning & development opportunities, • In-house Excellence Awards and other innovation projects, • Cycle-to-work scheme, • Discounted gym memberships, • Retail discount vouchers, • Rail season ticket loans, • Pension scheme, • One paid volunteer day per year, • Annual Summer & Winter Celebrations, • Work from home during August, • Income protection and more Privacy: Metropolis Group respects the privacy of every person for whom we have personal data. We comply with data protection legislation such as the Data Protection Act 1998 and the General Data Protection Regulation which regulates the processing of data and ensures that your data is processed fairly and lawfully, is kept secure and only that data necessary for any processing is kept. You can see our privacy policy at . Diversity and Inclusion: We are an equal opportunity employer and value diversity and inclusion. All applicants will be considered for employment without attention to race, age, religion or belief, pregnancy and maternity, marriage and civil partnership, sex, sexual orientation, gender identity, national origin, or disability status. How to apply: Please submit your CV and covering letter. Due to the volume of applications, we receive, we are unable to give individual feedback at the application stage, however if you are successfully shortlisted you will be contacted within 10 working days of your application.

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