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Best Start Inclusion Practitioner (SEND) Salary: £23,400 pro-rata (£26,000 FTE) Contract: Part Time, 2-Year Fixed-Term Contract Hours: 30 hours per week - working pattern to be agreed with your line manager Location: Hybrid, with travel to various services across the Isle of Wight Benefits - all pro-rata • 30 days' annual leave, increasing to 35 days with length of service, plus bank holidays, • Company pension, • Life Assurance - 2x annual salary, • Employee Discount Scheme, • Medical Cash Plan About Us We are Polaris, one of the UK's leading communities of children's services providers. Within the community, we have independent fostering and adoption agencies that have been passionately improving the lives of young people for over 30 years, alongside leaving care services, education and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for every child in our care. We're ambitious for our children and young people, families and staff, and we believe in their futures. PCS SENDIASS Polaris Children's Services (PCS) SENDIASS forms part of the Children's Services branch of Polaris. PCS SENDIASS provides timely, confidential and impartial information, advice and support relating to Special Educational Needs and Disabilities (SEND). The aim of SENDIASS is to ensure that children and young people with SEND and their families are empowered to play an active and informed role in their education. We are extending our service to embed a Best Start Inclusion Practitioner with SEND expertise into the Family Hub network on the Isle of Wight. This nationally recognised role sits at the heart of the government's Family Hubs vision, offering a unique opportunity to help shape and strengthen the SEND family hub offer across the Isle of Wight. If you are passionate about inclusion, early intervention and making a meaningful difference to the lives of children and families, we would love to hear from you. Requirements We are looking for a motivated and compassionate practitioner who is committed to improving outcomes for children and families. You will have: • Experience working with children with Special Educational Needs and Disabilities (SEND) and their families, • A strong understanding of child development, early years practice and inclusive approaches, • Excellent partnership-working skills and experience of working effectively within multi-agency environments, • A commitment to empowering families and ensuring they receive support as early as possible, • An NVQ Level 3 or equivalent qualification in early years, health, social care, family support or a related field, or relevant equivalent experience, • Experience supporting children with SEND, disabilities and/or additional needs, • Knowledge of the SEND Code of Practice and its application within early years services, • A SEND law qualification is desirable, or you must be willing to work towards relevant IPSEA SEN Law qualifications within your first year of employment, • A proactive and organised approach, with a passion for improving outcomes for children, • Excellent communication and interpersonal skills, including public speaking, • Confidence using Microsoft Office applications, including Outlook, as well as databases, • A full UK driving licence and access to a vehicle, • The ability to work independently, manage a varied caseload and use professional judgement within a multi-agency environment Responsibilities The Best Start Inclusion Practitioner (SEND) plays a vital role in ensuring children with developmental needs, SEND or additional needs receive the right support at the earliest opportunity. Early identification and intervention can have a significant impact on children's development, wellbeing and long-term outcomes. In this role, you will provide flexible, responsive and family-centred support, helping children thrive and empowering families to access services, navigate SEND processes and advocate effectively for their child's needs. Based within Family Hubs across the Isle of Wight, with regular travel throughout the area, you will work in close partnership with Barnardo's and professionals across education, health, social care and SEND services to: • Promote early identification and intervention for children with developmental needs, SEND or additional needs, • Work directly with children and families to help them understand their child's development and navigate available services with confidence, • Facilitate group activities such as drop-in sessions and workshops, • Work collaboratively with professionals across health, education, SEND, social care and community sectors, • Promote inclusive practice across Family Hubs and all related services and settings Polaris Children's Services is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. The successful candidate will be required to complete an enhanced DBS check, the cost of which will be met by Polaris Children's Services. Polaris Children's Services is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. PandoLogic. Category:Healthcare, Keywords:Family Physician, Location:Ryde, ENG-PO33 2JF

Fuel your future with AO – and unlock serious earning potential. \n We're all about making work, work for you. With a shift pattern designed for real life, you'll have the flexibility you need to keep everything in balance. \n As one of our Gas Engineers, you'll stay in control of your own Gas Safe card while enjoying a reliable, steady income you can depend on. \n And the best bit? The rewards. You can ea... \n \n ZIPC1_UKTJ

1:1 SEMH Teaching Assistant \n Prospero Teaching is working with a secondary school in the Gosport area to recruit a compassionate and resilient 1:1 Learning Support Assistant to support a Year 8 pupil with SEMH (Social, Emotional and Mental Health) needs. \n This is a highly rewarding role focused on supporting a student who can be disengaged from education and requires a positive role model to help rebuild confidence, improve engagement, and develop a more positive relationship with school. The successful candidate will play a key part in helping the pupil access learning and achieve positive outcomes both academically and personally. \n The school is looking for someone who can build trust, form strong relationships, and motivate young people who may be experiencing barriers to education. \n The Role: \n\n • Provide dedicated 1:1 support for a Year 8 pupil with SEMH needs\n, • Support engagement, attendance, and participation in learning\n, • Build a positive and trusting relationship with the student\n, • Provide encouragement, structure, and motivation throughout the school day\n, • Support the pupil academically within lessons and during interventions\n, • Work closely with teaching staff, pastoral teams, and SEN professionals\n, • Implement strategies to support emotional regulation and resilience\n, • Monitor progress and provide feedback to relevant staff\n, • Promote a safe, supportive, and inclusive learning environment\n, • Follow safeguarding and school policies consistently\n\n Ideal Candidate: \n\n • Experience working with young people, ideally within education, care, youth work, mentoring, coaching, or support work\n, • Strong relationship-building and communication skills\n, • Patient, resilient, and empathetic approach\n, • Confident supporting pupils with SEMH or behavioural needs\n, • Able to motivate and encourage disengaged learners\n, • Calm under pressure and able to de-escalate challenging situations\n, • Passionate about making a positive difference to a young person's education and wellbeing\n\n Contract Details: \n\n • Position: 1:1 Learning Support Assistant (SEMH Support)\n, • Location: Gosport\n, • Start Date: ASAP\n, • Working Pattern: Part-time (3 days per week)\n, • Pay Rate: £14.25 - £15.66 per hour\n, • Key Stage: KS3 (Year 8)\n\n Experience, Training & Safeguarding: \n\n • Experience working with young people essential\n, • SEMH, behaviour support, mentoring, or pastoral experience highly beneficial\n, • Safeguarding training can be provided\n, • Enhanced DBS required (or willingness to obtain one)\n\n What Prospero Teaching Offers: \n\n • Free accredited CPD, including safeguarding & behaviour management\n, • Ongoing support from a dedicated consultant\n, • Opportunity to make a genuine difference to a young person's educational journey\n, • Access to long-term and permanent opportunities\n, • A rewarding role within a supportive school environment\n\n Apply now with your up-to-date CV.

Are you a commercially minded part-qualified/newly qualified Management Accountant looking for a role where you can make a real impact? \n CMA Recruitment Group is working exclusively with a well-established organisation based near Portsmouth to recruit a commercially minded finance professional. This is an excellent opportunity to join a collaborative team where you'll work closely with operational managers and non-finance stakeholders, providing valuable financial insight, supporting strategic decision-making, and contributing to the continued success of the business. \n Offering a supportive culture, excellent development opportunities and a competitive benefits package, this role is ideal for someone looking to build on their management accounting experience within a fast-paced and commercially focused environment. \n What will the Management Accountant role involve? \n\n • Supporting the Financial Controller by preparing accurate and timely management accounts, including analysis and commentary that inform business decisions\n, • Managing month-end processes, including journals, accruals, prepayments, and balance sheet reconciliations for robust financial reporting\n, • Assisting with budgeting, forecasting, and cash flow management to support business growth\n, • Analysing financial performance, identifying risks and opportunities, and providing insights to stakeholders\n, • Contributing to financial process improvements to enhance reporting accuracy and operational efficiency\n\n Suitable Candidate for the Management Accountant vacancy: \n\n • Demonstrates solid experience in management accounting, with a background in preparing management accounts and supporting budgets.\n, • Possesses strong analytical skills, with proficiency in Excel and finance systems.\n, • Ideally part qualified or newly qualified (ACCA/CIMA).\n, • Exhibits high attention to detail, integrity, and the ability to communicate complex financial information effectively\n, • Is proactive, adaptable, and confident in engaging with non-finance colleagues to influence decision-making\n\n Additional benefits and information for the role of Management Accountant: \n\n • Study support if needed, opportunities for professional development within a supportive team environment\n, • Hybrid working pattern – 1 or 2 days from home\n, • 33 days holiday including bank holidays\n, • Salary will be dependent on experience\n, • Enhanced pension contributions\n\n CMA Recruitment Group is acting as a recruitment agency in relation to this role. CMA complies with all relevant UK legislation and doesn’t discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work finding services. Our Privacy Notice can be viewed under the privacy tab on our website. CMA is currently receiving a high volume of applications. Whilst we ensure all applications are considered, regrettably, it may not be possible to respond individually to all applications received.

Trainee Field Technician – Furniture Templating & Measuring (Full Training & Company Van) £30,420 per year based on a standard 39-hour week Locations covered: Southampton, Portsmouth & Winchester If you enjoy working with your hands, like meeting people, and want a hands-on career with a long-established, national company that has been trading for over 50 years, this could be the opportunity for you. We are looking to train motivated individuals to become a Trainee Furniture Templater (also known as a Fabric Pattern Maker), visiting customers in their own homes to take accurate measurements and create templates. Your templates are then passed to our expert team of loose cover makers, who turn them into beautiful, made-to-measure furniture covers. No previous templating, pattern making or upholstery experience is required, but would be preferred and give you a distinct advantage over other applicants - Full training is provided from day one. What We Provide • Upholstery, fabric cutting and soft furnishings experience, • A company vehicle, • All tools and equipment needed for the role, • A company phone and table...

Best Start Inclusion Practitioner (SEND) Salary: £23,400 pro-rata (£26,000 FTE) Contract: Part Time, 2-Year Fixed-Term Contract Hours: 30 hours per week - working pattern to be agreed with your line manager Location: Hybrid, with travel to various services across the Isle of Wight Benefits - all pro-rata 30 days' annual leave, increasing to 35 days with length of service, plus bank holidays Company pension Life Assurance - 2x annual salary Employee Discount Scheme Medical Cash Plan About Us We are Polaris, one of the UK's leading communities of children's services providers. Within the community, we have independent fostering and adoption agencies that have been passionately improving the lives of young people for over 30 years, alongside leaving care services, education and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for every child in our care. We're ambitious for our children and young people, families and staff, and we believe in their futures. PCS SENDIASS Polaris Children's Services (PCS) SENDIASS forms part of the Children's Services branch of Polaris. PCS SENDIASS provides timely, confidential and impartial information, advice and support relating to Special Educational Needs and Disabilities (SEND). The aim of SENDIASS is to ensure that children and young people with SEND and their families are empowered to play an active and informed role in their education. We are extending our service to embed a Best Start Inclusion Practitioner with SEND expertise into the Family Hub network on the Isle of Wight. This nationally recognised role sits at the heart of the government's Family Hubs vision, offering a unique opportunity to help shape and strengthen the SEND family hub offer across the Isle of Wight. If you are passionate about inclusion, early intervention and making a meaningful difference to the lives of children and families, we would love to hear from you. Requirements We are looking for a motivated and compassionate practitioner who is committed to improving outcomes for children and families. You will have: Experience working with children with Special Educational Needs and Disabilities (SEND) and their families A strong understanding of child development, early years practice and inclusive approaches Excellent partnership-working skills and experience of working effectively within multi-agency environments A commitment to empowering families and ensuring they receive support as early as possible An NVQ Level 3 or equivalent qualification in early years, health, social care, family support or a related field, or relevant equivalent experience Experience supporting children with SEND, disabilities and/or additional needs Knowledge of the SEND Code of Practice and its application within early years services A SEND law qualification is desirable, or you must be willing to work towards relevant IPSEA SEN Law qualifications within your first year of employment A proactive and organised approach, with a passion for improving outcomes for children Excellent communication and interpersonal skills, including public speaking Confidence using Microsoft Office applications, including Outlook, as well as databases A full UK driving licence and access to a vehicle The ability to work independently, manage a varied caseload and use professional judgement within a multi-agency environment Responsibilities The Best Start Inclusion Practitioner (SEND) plays a vital role in ensuring children with developmental needs, SEND or additional needs receive the right support at the earliest opportunity. Early identification and intervention can have a significant impact on children's development, wellbeing and long-term outcomes. In this role, you will provide flexible, responsive and family-centred support, helping children thrive and empowering families to access services, navigate SEND processes and advocate effectively for their child's needs. Based within Family Hubs across the Isle of Wight, with regular travel throughout the area, you will work in close partnership with Barnardo's and professionals across education, health, social care and SEND services to: Promote early identification and intervention for children with developmental needs, SEND or additional needs Work directly with children and families to help them understand their child's development and navigate available services with confidence Facilitate group activities such as drop-in sessions and workshops Work collaboratively with professionals across health, education, SEND, social care and community sectors Promote inclusive practice across Family Hubs and all related services and settings Polaris Children's Services is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. The successful candidate will be required to complete an enhanced DBS check, the cost of which will be met by Polaris Children's Services. Polaris Children's Services is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. TPBN1_UKTJ

Base Location: Portsmouth Salary:£57,150- £68,295+ a range of other benefits to support your family, finances and wellbeing. Working Pattern: Permanent | Full Time - office based in our Portsmouth Control Centre, covering shifts of 0700-1630 and 0800 - 1800 Monday - Friday SSEN are looking to recruit Trainee Control Engineers in Portsmouth. The role involves supporting the 24/7 operation of Southern Electric Power Distribution's electricity network to ensure the safe, efficient and effective operation of the system. • Work as part of the Control Team to support others in analysis of the network to identify where interventions are required and support their resolution across the voltage ranges, • Ensure that all SSEN rules and procedures are followed to foster a positive SSEN Safety, Health and Environment (SHE) culture, and identify any opportunities for improvement, • Ensure the safe release of apparatus and plant from service in accordance with operational safety rules and SSEN procedures, • Communicate directly with other members of staff both internal and external to the control room to ensure the safe operation of the distribution network., • Maintain accurate reporting of all interruptions of supply either planned or un-planned in-line with regulatory requirements, • An understanding of the electricity distribution network combined with a technical knowledge of electricity distribution or similar market sector, • An HNC or similar qualification in electrical engineering or have technical experience within a similar industry, • Excellent communication and decision-making skills., • The ability to solve complex problems under pressure., • Be a committed team player with passion to succeed and great track record of delivery Once authorised as a Control Engineer, you will be required to join the Distribution Control Standby Rota. To fulfil your standby commitments, you will need to live within approx. 45 minutes of the Network Management Centre. Candidates for this role will be required to obtain vetting to SC level through UK Government. The criteria normally includes 5 yearsUK residency, further information can be found here: United Kingdom Security Vetting: Applicant - GOV.UK ([www.gov.uk] www.gov.uk ) SSE's purpose is to be restless every day until we make electricity clean, affordable and available for all. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. This includes electricity transmission and distribution networks, onshore and offshore wind farms, hydro-electric power and flexible thermal generation. We also provide products and services for businesses and other customers. Our investment plan will see SSE invest £33bn in critical electricity infrastructure to 2030. SSEN Distribution , part of the wider SSE group, powers 3.9 million UK homes and businesses. Our team of more than 4,200 skilled engineers, customer service advisors and technical specialists keep customers connected to a safe, reliable supply of electricity while investing in and developing the flexible networks needed for our low carbon future. Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest‑free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave. SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact / to discuss how we can support you. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry. #J-18808-Ljbffr

Company: Anglia Ruskin University Salary: £32,000 to £36,000 a year Hours: Full-time Location: Portsmouth Working pattern: On-site Job type: Contract Posting date: 14 Sept 2026 Closing date: 4 Oct 2026 This is an exciting opportunity to work full time on a 24-month collaborative partnership between Anglia Ruskin University and Cordell Health Ltd to develop the capability of automated and accurate real-time data insights using Data Science and Artificial Intelligence (AI) to support accurate diagnosis and early interventions. Candidates must have a current Right to Work in the UK covering the full duration of the project or apply for and have in place a Global Talent Visa in advance of project commencement again, covering the duration of the project. Any pending applications will be reviewed by ARU's HR Immigration Compliance Team prior to interview. Cordell Health is a social enterprise delivering high quality, tailored occupational health and wellbeing services to clients across South of England and Wales. It partners with clients to ensure service delivery combining clinical expertise with the latest technology platforms. Its vision is to inspire and enable organisations support the health of their employees, making staff healthier and workplaces more productive. It seeks to support those with disabilities in work, moving the focus from disability to ability and in doing so “levelling the playing field” The Role: This position offers an excellent opportunity to engage in cutting-edge research while working closely with an industry partner to drive innovation and commercial impact. Suited to a candidate with strong operational insight with ideally a Phd in Computer Science, Data Science, Artificial Intelligence, Health Informatics or relevant field. The position will lead a complex project requiring analytical thinking, technical capability and confidence to engage a variety of stakeholders. The successful candidate will demonstrate key competencies in Data Analytics & Machine Learning, Programming Skills, and familiarity with data base design and AI/ML Model Development. As part of this Knowledge Transfer Partnership, you will benefit from access to expertise and resources from both Anglia Ruskin University and Cordell Health Ltd working at the interface of academia and industry. This is a rare opportunity to apply your scientific skills in a commercially focused environment, broaden your professional development, and make a tangible impact within a key industry sector. Although you'll be employed by ARU, you'll be based at Cordell Health Limited's premises in Portsmouth. • Work in a cutting edge, industry leading, highly commercial, health-tech sector environment, • Access to world-leading academics, • Opportunity to gain further qualifications and certifications, • Your own £4,000 dedicated training time and a generous training budget, • You'll be the project lead, managing your own workload and ensuring outputs, • You'll direct problem-solving activities and your own learning, • You'll have creative freedom to suggest changes and develop the project plan, • Continuous support from your Academic and Business Supervisors, • Work with innovative and ambitious staff, including regular contact with key senior management, • Liaise with current and new Cordell Health Ltd clients and see the real-life impact of your work Knowledge Transfer Partnerships (KTPs) are unique, three-way collaborations powering innovation. For over 50 years, KTPs have been helping businesses innovate for growth by connecting their innovative ideas with academic expertise to help deliver it. There are over 870 businesses, 100 universities and over 800 graduates involved in KTPs. For further information: Knowledge Transfer Partnerships (ktp-uk.org) Interviews are expected to take place WC 19th October 2026. Proud member of the Disability Confident employer scheme #J-18808-Ljbffr

About the role: Join our Operational Team and help keep our vehicles safe, compliant, and ready to deliver the brilliant service AO is known for. You'll be hands-on every day—securing loads, supporting maintenance, completing checks, and making sure everything runs smoothly behind the scenes. You'll work closely with our engineers, self-employed crews, and contractors to keep our fleet moving. If something needs fixing, organising, or sharing, you'll be the go-to person who gets it sorted. Your work keeps our drivers safe, our customers happy, and our standards sky-high. Because at AO, every delivery counts—and you'll help make every one of them amazing. Salary: £27,560.14 per annum Hours: 5 on 3 off 5 on 2 off (4am - 13:00pm) shift pattern Job Type: Full time and Permanent Contract Location: Unit H/J, Fort Wallington Industrial Estate,Military Road, Fareham, Hampshire, PO16 8TT Here's What You Can Expect To Be Doing As Our Depot Supervisor: Make sure every vehicle is loaded safely, secure, and fully compliant with transport rules — AO-standard from the start. Keep an eye on deliveries through the day and step in fast when something needs sorting. Support new starters by showing them the ropes — Safe Systems of Work, Health & Safety, and how we do things at AO. Share daily/weekly priorities so the whole team's on the same page — great handovers and clear comms are a must. Work side-by-side with the team, helping split tasks and keeping everyone moving. Carry out alcohol testing when required to keep our operation safe and compliant. Handle small vehicle repairs and get servicing booked in on time. Chat with Drivers, answering questions and resolving issues with a friendly, helpful approach. Tranship and reload vehicles to keep the operation flowing smoothly. Complete in-house reports accurately and on time to keep everything running behind the scenes. A Few Things About You: Solid understanding of safe loading and transport compliance — making sure every vehicle is secure and meets the rules. Strong delivery-monitoring and quick problem-solving skills to handle issues as they pop up. Experience supporting and training new starters, especially around Safe Systems of Work and key Health & Safety basics. Clear, confident communication — sharing priorities, giving great handovers, and keeping operations flowing. A hands-on team player who can organise tasks, support colleagues, and get stuck in. Basic vehicle maintenance know-how, from minor repairs to arranging timely services. Great driver engagement and a customer-focused approach, handling questions professionally and building positive relationships. Our Benefits: At least 5% contribution pension scheme Healthcare Cashback Scheme Enhanced Maternity, Paternity and Adoption Packages Expression of wish service Make a difference days (x2 fully paid charity days a year) Share-save Scheme Gain exclusive ticket access to AO Arena, Sales Sharks, and Manchester Thunder. To see all our benefits and perks, visit our AO Benefits page Join us and power up your career — apply now with AO. TPBN1_UKTJ

Customer Services Advisor - Portsmouth (587R) - Portsmouth About the job Job summary Discover a career in your hands at HMRC. Whether you are seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it is really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. At HMRC we have a vital purpose. We help people pay the correct amount of tax and provide financial support to families and individuals. We make sure money is available to fund the UKs public services such as hospitals and schools, answering around 50 million calls and handling 15 million items of customer correspondence every year. Our services support customers on behalf of the entire department, dealing with a broad range of different and complex customer enquiries. This is a great chance to start your career with HMRC, and we offer real opportunities to progress and develop your career with us or the wider Civil Service if you choose. We are striving to be the best customer service organisation in the UK, and we need enthusiastic people to help us achieve this. See what it is like to work at HMRC : find out more about us or ask our colleagues a question. Questions relating to an individual application must be emailed as detailed later in this advert. Job description As a Customer Service Advisor at HMRC, you will be the first point of contact for our customers, providing essential advice and assistance, predominantly over the phone, or email and web chat. Your can-do attitude and passion for helping people will be key, as we fully train you to navigate various conversations and provide clear, quick information. We will invest in you by providing structured training, development opportunities, and a clear path for advancement. You will be responsible for: Speaking to customers on the phone, helping them with their questions or issues. Helping customers to pay the correct amount of tax at the right time. Taking payments by phone and via our online services. Creating customer records and keeping them up to date. Using webchat and email to support our customers online We work a variety of shifts between 7:45am and 8pm, Monday to Saturday, to make sure we can help customers when they need us. You will work a maximum of one late shift per week (ending at 8pm) and a maximum of 6 Saturdays each year. HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. The majority of roles within customer services allow you to work from home two days a week if you choose, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time), this includes Saturday and 8 pm shifts. On the days you attend the office, you will be working in the Regional Centre location shown in the title heading of this advert that you are applying for. As a flexible employer, we will consider part-time requests. Part-time is a minimum of 25 hours per week covering variety of shifts. All shift patterns, working days and hours will be discussed with your manager when you join us. Pay and annual leave will be pro-rata if we can agree your request). During your induction training programme, which will last between 6 -12 weeks, you will be expected to work full time 37 hours per week, and your working pattern will be Monday - Friday between 9.00am and 5.00pm. All training will take place in your designated Regional Centre and further details will be confirmed once you start your employment with HMRC. Time off or annual leave is not normally allowed during the first 6 weeks of training. You can find out more about what it is like being a Customer Service Advisor at HMRC on the Civil Service Careers website. Watch these videos to find out more about Customer Service roles at HMRC: Our Professions - Customer Service Advisor at HMRC Our Professions - Customer Services Group at HMRC Our Customer Service Advisor role - all you need to know If you would like to know more about the role, we will be hosting a Microsoft teams event on Tuesday 13/10/2026 at 12:00 pm -1:00 pm UK. You can sign up for this please use the following link: HMRC Customer Service Advisor Recruitment Event -Portsmouth 13/10/2026 at 12:00 - Fill in form Person specification What are we looking for? No experience is necessary as you will be fully trained, but we would like you to be comfortable talking on the phone and discussing debt with our customers. You will also need to be comfortable writing up notes, as this is mainly a phone-based role. We are looking for individuals with the drive and passion to make a difference to peoples lives, and need people: With great verbal and written communication skills in English. Dedicated to providing brilliant customer service. With a can-do attitude and passion for supporting people. With a resilience to work in a demanding and rewarding environment. With the ability to provide information quickly and clearly. Comfortable in handling various types of conversations. To have basic maths skills. Behaviours Well assess you against these behaviours during the selection process: Managing a Quality Service Delivering at Pace Communicating and Influencing Benefits Alongside your salary of 28,016, HM Revenue and Customs contributes 8,116 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it is really like to work for HMRC hear from our insiders. Important information for existing HMRC contractual homeworkers: Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role. This role is not eligible for skilled worker sponsorship . The Home Office has specific rules around eligibility for sponsorship, including a minimum salary requirement of 41,700. In some cases, the minimum can be reduced to 33,400 (via tradable points) but this role pays below both amounts and therefore is not eligible. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Ability. To help you prepare, below is a rundown of what to expect during the selection process; Selection process details Eligibility form Application form Civil Service Customer Service Test Video interview. Eligibility & Application form Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. If you do make a mistake, please contact us via: - Use the subject line to insert appropriate wording for example - Please re-open my application - /587R Portsmouth. To check that you are eligible to apply for this role, please review the eligibility information before submitting your application. Civil Service Customer Service Test After submission of the first stage of your application, you will be invited to complete a Civil Service Customer Service Test, if you successfully pass the test, you will be invited to complete the final stage of the application. Guidance and details on how to access the test will be given to you before you take it. Please allow yourself plenty of time to complete it, as there will be no technical help or guaranteed assistance after 08:00 on 19/10/2026 There will be maintenance for online tests on Sunday 11/10/2026 from 4pm to 7pm. This means you will be unable to access the online tests on this date. Your progress will be saved , and you will be able to continue once the tests are available again. Please complete the online test as soon as possible (within 24 to 48 hours is recommended), the closing date for the tests is 14:00 on 19/10/2026. If you fail to complete the online test before the deadline your application will be withdrawn. Guidance for the test will be available when you are invited to take the test. The test is administered online and accessed via the CS Jobs website. Please ensure that any technical issues with the test are reported with supporting evidence prior to 08:00 on 19/10/2026 There will be no extension to the deadline for completing the test. Also be advised that Online Tests may only be one element of the application process. You should ensure you set aside plenty of time to undertake the full application process for this role. Late applications will not be accepted. Video Interview If you are invited to an interview, it will be a video interview, based on Civil Service Behaviours. We will send you full instructions on how to access it, what ID youll need to show us, and what it involves. Please read through these carefully, it will help you to be fully prepared. To help you prepare for your interview, please watch this video: After you receive your interview invite, youll have 7 days to complete and submit the interview. If you wont be able to do this in time, please contact us with your reasons before the deadline at . Unfortunately, if you dont contact us in time your application will be withdrawn. The HMRC app can help you with your application The HMRC app can provide you with your past 5 years employment history, making the process of filling in your application quicker and easier. If successful in your application, you will need your National Insurance number for the onboarding process. Download the HMRC app now and save your National Insurance number to your digital phone wallet. How to download the HMRC app and sign up for an account Download the free HMRC app from the App Store or Google Play store. If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID. Youll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition. You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services. Reserve List To help you develop your skills, you will receive feedback on all scored responses. A reserve list may be held for a period of up to 12 months from which further appointments may be made for the same or similar roles - if this applies to you, we will let you know via your Civil Service Jobs account. If a high number of applications are received, we may implement an interview approach whereby if you fail to achieve the minimum standard on any of the questions, the assessors will not mark the remainder of the interview. If your responses consistently demonstrate the required level in these areas, we will continue with a full evaluation . Transitional Sites For more information on where you might be working, review this information on our locations. If your location preference is for one of the following sites, its important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. One of these main sites are: Lynx House, Portsmouth - moving to an alternative office in Portsmouth You will be given more information about what this means at the job offer stage. Reasonable Adjustments We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate. If you need a change to be made so that you can complete your application, you should contact the UBS Recruitment Team via as soon as possible before the closing date to discuss your needs. Complete the "Assistance required" section in the "Additional requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. Diversity and Inclusion At HMRC we are committed to creating a great place to work for all our colleagues and creating an inclusive and respectful environment that reflects the diversity of the society we serve. Diverse perspectives and experiences are critical to our success, and we welcome applications from all people, from all backgrounds, with the experience and skills needed to perform this role. Here at HMRC we want everyone to feel valued and supported to achieve their potential. Click here for more information on how we make this happen. The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process. HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations. Questions relating to an individual application must be emailed as detailed later in this advert. Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5year period following a dismissal for carrying out internal fraud against government. All Criminal Record Checks applications are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy. New entrants will join on the minimum of the pay band. If you experience accessibility problems with any attachments on this advert, please contact the email address in the contact point for applicants section. Technical Support If you are experiencing problems that cannot be resolved by our help section, then technical support is available. You will receive a reply within 2 working days. For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please click on this link: Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a standard (or equivalent) criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commissions recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Delivering with Uber Eats offers a flexible way of making money.

Delivering with Uber Eats offers a flexible way of making money.

Delivering with Uber Eats offers a flexible way of making money.

Delivering with Uber Eats offers a flexible way of making money.

Delivering with Uber Eats offers a flexible way of making money.