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Join LGPS Central at a pivotal moment, where investment meets long term impact. We are launching a major recruitment campaign for experienced Investment Analysts to support how we invest, advise and deliver for Partner Funds as the LGPS landscape changes through the government’s Fit for the Future reforms. As the pension landscape evolves through pension reform and strengthening of the LGPS framework, the role of investment teams in delivering resilient, efficient and responsible outcomes has never been more critical. This role is part of our newly created Alternatives and Hedging Solutions team, an exciting opportunity to grow your career in Investments. What you'll be doing: As an Investment Analyst within the Alternatives and Hedging Solutions team you will: • Deliver high quality research and analysis to support investment decisions across the Alternatives (diversifying hedge funds, ILS and other absolute return strategies) and Hedging Solutions (e.g. currency hedging, equity protection, LDI, gold)., • Support manager research, selection and ongoing monitoring, including operational due diligence where required, • Build and maintain investment papers, committee materials and reporting that is clear, evidence based and decision ready, • Analyse performance, risk, exposures and portfolio positioning, and turn this into practical insight, • Embed responsible investment and stewardship considerations into analysis and recommendations, • Work closely with Portfolio Managers, the Risk team, Responsible Investment and Stewardship colleagues, and external managers and providers, • You will gain exposure to strategic change alongside technical investment depth, forming the foundation of a highly impactful career. About Us LGPS Central (LGPSC) Ltd is the FCA regulated asset manager for fourteen local authority pension funds across the Midlands. LGPSC is jointly owned on an equal shares basis by those Partner Fund, and it is responsible for managing £100bn+ of their assets. It is one of six Local Government Pension Scheme (LGPS) asset pools in the UK. LGPS Central’s Partner Funds are: • Cheshire Pension Fund, • Derbyshire Pension Fund, • Leicestershire Pension Fund, • Nottinghamshire Pension Fund, • Shropshire Pension Fund, • Staffordshire Pension Fund, • West Midlands Pension Fund, • Worcestershire Pension Fund, • Gloucestershire Pension Fund, • Hampshire Pension Fund, • Suffolk County Council, • Wiltshire Pension Fund, • Norfolk Pension Fund, • Oxfordshire Pension Fund The Company is committed to responsible investment and has made responsible investment a core part of the investment process in every asset class. LGPS Central offers a friendly and diverse, hybrid working environment with a range of employee benefits. The Company moved to new premises at i9, Wolverhampton Interchange in January 2022, close to local transport links. Our objective is to be a leading investment management company working with and for our Partner Funds. With a focus on value for money and performance we want to aspire to be one of the best because this is how we will deliver the superior investment returns and low costs for our Partner Funds Requirements • Relevant experience in an asset manager, asset owner, consultancy, bank or similar investment environment, • Strong analytical capability, with the judgement to focus on what matters for outcomes, risk and value for money, • Strong quantitative and IT skills, preferably with familiarity in systems used for screening and performance and risk analysis., • Clear written communication, including the ability to produce concise decision papers, • A practical understanding of responsible investment factors within investment analysis, • Completed or progressing towards IMC, CFA or equivalent qualifications, or a clear commitment to professional development Qualifications: • Degree level or equivalent What do we offer? We are proud to provide our people with a premium and exclusive benefits package and we are continually improving the rewards we offer. Here are a few of the valuable rewards that you will enjoy: • Competitive salary, • An enhanced and generous Pension Scheme, • 30 days' paid holiday plus bank holidays, • 2 days paid volunteering days, • An extra paid Company Day in addition to paid holidays, • Excellent Learning & Development Opportunities, • Welfare and Family friendly policies, • Enhanced pay for new parents, • Access to our Employee Assistance Programme 247 Health & Wellbeing Support, • Vitality Private Medical Insurance, • Hybrid Working, • Company Service Awards, • Cycle to work scheme, • Company Electric Vehicle Scheme, • Winner of the Cultural Awareness Initiative of the Year FT Advisors Diversity in Finance Awards 2023, • Winner of Diversity and Inclusion Award LAPF In Investments Award 2023, • Winner of LAPF Investment Innovation, • Winner of Pool of the Year 2025

Join us at a pivotal moment, where investment operations expertise, data integrity, and process excellence come together to underpin effective LGPS pooling and deliver strong outcomes. The Private Markets Operations Analyst plays a key role within the Investment Operations team, which provides essential support to the Investment function. This position is responsible for ensuring the smooth and accurate processing and support for new investment activity and life cycle support of existing investments. The role involves daily interaction and collaboration with internal teams across the firm, primarily the Investment teams but also including Client Services and Compliance, as well as with key external partners such as the Fund Administrator/Accountant, technology vendors and the General Partners. The successful candidate will contribute to the continuous improvement of operational processes, support the implementation of investment strategies, and help ensure regulatory and procedural compliance in line with best practice and LGPS Central’s commitment to excellence in asset management. What you'll be doing: As our Investment Operations Analyst (Private Markets), here's an insight into what you'll be getting up to: Fund and LP Administration • Provide operational support to Fund Managers., • Preparing cashflow notices and managing cashflow activity with investors and General Partners., • Bank and cash management and reconciliation, • Managing foreign exchange requirements, • Monitoring, processing and payment of invoices, • Oversight of the Fund Administrator for outsourced services including reviewing ongoing KPI and SLA performance, • Resolving investor queries, • Supporting internal audits, • Contribute to the development of the Target Operating Model, • Ad-Hoc project support Accounting and Reporting services • Maintaining investment and accounting records, • Reconciling financial statement line items, • Supporting valuation of investments, • Annual accounts preparation in compliance with FRS 102, • Preparing performance calculations, • Annual financial statement audit liaison, • Cost transparency reporting, • Preparation of quarterly performance reporting Regulatory and compliance • Periodic monitoring and review of the investors admitted and entities activity, • Compliance monitoring and reporting, • Formulating and implementing detailed compliance procedures in relation to applicable regulatory requirements., • Preparing AIFMD Annex IV reporting, • Liaising with tax advisor for partnership tax compliance and tax structuring, • Ensuring compliance with Limited Partnership Agreement for administrative functions About Us LGPS Central (LGPSC) Ltd is the FCA regulated asset manager for fourteen local authority pension funds across the Midlands. LGPSC is jointly owned on an equal shares basis by those Partner Fund, and it is responsible for managing £100bn+ of their assets. It is one of six Local Government Pension Scheme (LGPS) asset pools in the UK. LGPS Central’s Partner Funds are: • Cheshire Pension Fund, • Derbyshire Pension Fund, • Leicestershire Pension Fund, • Nottinghamshire Pension Fund, • Shropshire Pension Fund, • Staffordshire Pension Fund, • West Midlands Pension Fund, • Worcestershire Pension Fund, • Gloucestershire Pension Fund, • Hampshire Pension Fund, • Sulfolk County Council, • Wiltshire Pension Fund, • Norfolk Pension Fund, • Oxfordshire Pension Fund The Company is committed to responsible investment and has made responsible investment a core part of the investment process in every asset class. LGPS Central offers a friendly and diverse, hybrid working environment with a range of employee benefits. The Company moved to new premises at i9, Wolverhampton Interchange in January 2022, close to local transport links. Our objective is to be a leading investment management company working with and for our Partner Funds. With a focus on value for money and performance we want to aspire to be one of the best because this is how we will deliver the superior investment returns and low costs for our Partner Funds Requirements • Previous Fund Administration and/or Fund Accounting experience for Private Market investments, from either an Asset Management or Fund Administrator background., • Some previous experience of supporting any of Private Equity, Private Debt, Infrastructure, Property investments is a must., • An understanding of the roles played by an Outsourced Administrator., • Any experience of Charles River, eFront or similar platforms would be an advantage., • Competent grasp of the ‘life of a trade’ structure, knowledge of investment and accounting requirements and preparation of call and distribution notices., • Understanding of regulations pertaining to Private Market investments., • Proven track record of outstanding customer service, ideally servicing Financial Institutions., • High attention to detail, analytical., • Able to communicate complex and highly-technical matters in a way which is understandable and relevant., • Confidence when communicating., • Strong reasoning and problem-solving skills, able to develop pragmatic solutions to complex problems., • Able to build effective relationships across all levels of the company., • Highly organised and able to work to deadlines and manage competing priorities under significant time pressures., • Strong interpersonal, communication and people management skills., • Ability to challenge appropriately., • Ability to think outside the box. Qualifications: • Degree level or equivalent What do we offer? We are proud to provide our people with a premium and exclusive benefits package and we are continually improving the rewards we offer. Here are a few of the valuable rewards that you will enjoy: • Competitive salary, • An enhanced and generous Pension Scheme, • 30 days' paid holiday plus bank holidays, • 2 days paid volunteering days, • An extra paid Company Day in addition to paid holidays, • Excellent Learning & Development Opportunities, • Welfare and Family friendly policies, • Enhanced pay for new parents, • Access to our Employee Assistance Programme 247 Health & Wellbeing Support, • Vitality Private Medical Insurance, • Hybrid Working, • Company Service Awards, • Cycle to work scheme, • Company Electric Vehicle Scheme, • Winner of the Cultural Awareness Initiative of the Year FT Advisors Diversity in Finance Awards 2023, • Winner of Diversity and Inclusion Award LAPF In Investments Award 2023, • Winner of LAPF Investment Innovation, • Winner of Pool of the Year 2025

This role can be performed remotely anywhere within the London area, with required travel up to 25% of the time. As a Senior Customer Insights Analyst on our Professional Services team, you will lead customer-facing engagements, focusing on technical and analytical projects for some of our most strategic accounts. Utilizing your Fullstory expertise, you'll help customers achieve new levels of data maturity, providing tailored solutions based on their objectives, enabling them to find insights in the Fullstory platform, and educating them on opportunities to enhance performance, engagement, and overall value attainment. Our team members are naturally curious, entrepreneurial, and dedicated to delivering the best outcomes for our customers. The ideal candidate for this role will be insatiably curious, intrinsically entrepreneurial, and passionate about doing what’s best for our customers.. In a typical day, you might: Serve as a consultant and advisor, building and maintaining relationships with customers who trust our data and recommendations, and derive clear business value from our partnership Engage deeply with new customers to help them deliver specific business initiatives and improve overall product value and adoption Deliver scoped enablement engagements to new FullStory users from our most strategic customers via virtual and/or on-site delivery Leverage your consulting experience to conduct FullStory-driven analyses, synthesize data and present insights across a broad spectrum of industries, products, and use-cases Present clear recommendations geared toward driving action and increasing digital maturity at all levels of our customers’ organizations Advise customers on best practices to enhance data maturity, designing and delivering project plans that align with their technical skills, timelines, and business goals. Deliver summaries and presentations about technical deliverables and insights directly to customers via email and in meetings. Translate them into meaningful opportunities and actions for Fullstory customers. Here’s what we’re looking for: Communication Skills: Strong ability to communicate and present effectively, influencing change at all organizational levels. Consulting Experience: Experience overseeing customer project responsibilities and relationships in a consulting role. Confident bringing a proactive point of view, advising clients on industry best practices. Industry Knowledge: Excellent competencies in Marketing, SaaS, and eCommerce. Innovative Solutions: Experience in building integrations, innovative solutions, and open-source projects. Experience with Digital Experience/Product Analytics Tools: Prior experience with Fullstory or similar tools (e.g., Fullstory, Mixpanel, Amplitude, Adobe Analytics). The impact you will have in 6 Months: Enhanced Customer Data Maturity and Value Attainment: Within the first six months, the Senior Customer Insights Analyst will significantly impact several accounts by guiding customers to achieve higher levels of data maturity. Through tailored Fullstory-driven analyses and actionable insights, they will enable customers to make data-informed decisions, leading to improved engagement, performance, and overall value attainment from the FullStory platform. Strengthened Customer Relationships and Increased Product Adoption: By serving as a trusted consultant and advisor, the analyst will build and maintain strong customer relationships. Through effective enablement engagements and best practice advisories, they will drive increased product adoption and digital maturity, ensuring customers see clear business value from the partnership with Fullstory. The impact you will have in 12 Months: Driving Strategic Business Outcomes and Digital Transformation: Within 12 months, the Senior Customer Insights Analyst will have led multiple high-impact engagements, leveraging FullStory data to provide strategic recommendations that directly influence business initiatives. By presenting clear, actionable insights tailored to industry-specific use cases, they will help customers achieve significant digital transformation, enhancing performance metrics such as user engagement, conversion rates, and overall customer satisfaction. Establishing Long-Term Strategic Partnerships and Expanding Revenue Opportunities: By consistently delivering value and fostering strong advisory relationships, the analyst will position Fullstory as an indispensable partner for strategic accounts. Their influence will not only increase customer retention and satisfaction but also identify opportunities for upsell and cross-sell, contributing to revenue growth and solidifying FullStory’s role in customers' long-term digital strategy. The base salary for this position ranges between £72,000 - £85,000 GBP. Base salary will vary based on relevant experience, job-related skills and qualifications. #LI-Remote #LI-CD1 Fullstory is on a mission to help technology leaders make better, more informed decisions by injecting behavioral data into their analytics stack. The company’s patented technology unlocks the power of quality behavioral data at scale by transforming every digital visit into actionable data and insights. With Fullstory, enterprises can get closer to their customers’ true sentiment and intentions to predict what they want, create personalized experiences, and drive conversion, loyalty, and revenue. Fullstory is headquartered in Atlanta, USA, with regional teams across North America, EMEA and APAC. How we support you: Fullstorians are committed to building something better—from how we approach our product, to how we care for our customers and each other. Better is only possible when we can bring our full selves to work. Along these lines, we offer: Autonomy and flexibility. From a remote-first work environment and flexible paid time off, to an annual company-wide closure – Fullstorians can focus on the moments that matter. Benefits. Take care of the whole you. FullStory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians. Learning opportunities. We provide professional development opportunities through training programs, career coaching sessions, and an annual learning subsidy. Productivity support. We provide all Fullstorians with a monthly productivity stipend and reimburse remote colleagues for their initial home office set up. Team events. Connect with fellow Fullstorians through Employee Resource Group events, Listening & Alignment weeks, and team off-sites. Paid parental leave. Fullstorians have the flexibility to balance the needs of their growing families without the added stress of figuring out work and finances. Grow your family. We offer a global fertility and family building benefit that encompasses all journeys to growing your family. Bereavement leave. Every family is different; we leave it to you to define who your family is, and support you when you need it most. Miscarriage/Pregnancy loss leave. Whether it is for a Fullstorian or their partner – take the time you need. Fullstory is proud to be an equal opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply - we'd love to hear from you!

Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview The OpenLink Endur Position is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination with the Technology team. This candidate will be primarily developing an understanding of our users' strategic direction, issues, and project goals. The successful candidate must be able to bridge the gap between user-functionality and system developers and assist in documenting, evaluating, and translating business architectures and needs into IT applications. Overview Role Overview/What will you do: • The successful applicant will work closely with existing development team to enhance the current OpenLink platform including integrating with the Global Commodities application stack, • The successful applicant must demonstrate drive and initiative, be goal-oriented, dedicated and self-sufficient. He/she should be able to work well under pressure, adapt quickly to changing priorities and maintain focus on key tasks during busy periods., • Responsible for designing and developing a technology stack, leveraging on a combination of existing platforms and building new strategic platforms, and migrate existing business functions from legacy systems., • Close interaction with Traders and Quants to understand new requirements for applications across the platform, specifically focused on trade modelling and lifecycle., • Increase productivity of the technology teams' build and delivery cycles, and design system solutions to maximize operational efficiency of the business processes/workflows., • Engage senior business heads, providing frequent & timely updates and managing expectations wherever necessary. Key Skills and Experience required, • Experience configuring and extending OpenLink Endur or any other ETRM system., • Additional Experience in commodities products financial as well as physical trade lifecycle across multiple product classes such as Oil, Metals, Gas, Power and Emissions etc., • Solid Business Analyst skills, including experience interviewing clients to gather and document business requirements, develop process maps and functional specifications, • Experience leading client teams through testing and training exercises, followed by successful cut over for go live, • Ability to troubleshoot issues and provide user support, • Strong presentation skills, • Extensive experience writing successful project proposals, experience planning and executing related projects, • Project management skills/experience Any Beneficial / Nice to have skills and experience:, • Degree educated in a related field or experience operating in a similar role. This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. What we'll provide you By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: • 27 days annual leave (plus bank holidays), • A discretional annual performance related bonus, • Private Medical Care & Life Insurance, • Employee Assistance Program, • Pension Plan, • Paid Parental Leave, • Special discounts for employees, family, and friends, • Access to an array of learning and development resources Visit ourGlobal Benefitspage to learn more. Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Applications Development ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above.------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi's EEO Policy Statement and the Know Your Rights poster.

Who we are: We are a leader in fraud prevention and AML compliance. Our platform uses device intelligence, behavior biometrics, machine learning, and AI to stop fraud before it happens. Today, over 300 banks, retailers, and fintechs worldwide use Sardine to stop identity fraud, payment fraud, account takeovers, and social engineering scams. We have raised $145M from world-class investors, including Andreessen Horowitz, Activant, Visa, Experian, FIS, and Google Ventures. Our culture: We have hubs in the Bay Area, NYC, Austin, and Toronto. However, we maintain a remote-first work culture. #WorkFromAnywhere We hire talented, self-motivated individuals with extreme ownership and high growth orientation. We value performance and not hours worked. We believe you shouldn't have to miss your family dinner, your kid's school play, friends get-together, or doctor's appointments for the sake of adhering to an arbitrary work schedule. Location: Remote; based in UK or EU About the role We’re looking for an Integration Engineer to lead client onboarding for Sardine’s fraud and compliance products. You’ll manage end-to-end integrations, translate technical requirements into solutions, and ensure a smooth, successful deployment. This is a hands-on role working closely with clients and internal teams, perfect for someone who thrives in fast-paced environments and enjoys solving complex problems with practical, scalable solutions. What you’ll be doing Lead implementation and integration efforts for fraud and compliance products Work closely with clients and provide end-to-end support during their onboarding process, setting our clients up for success Own public-facing SDKs, APIs, integration guides, and support documents Analyze clients' requirements from the technical and functional perspectives and design solutions by having a deep understanding of our system and products' capabilities Manage implementation projects, including monitoring project quality, managing timelines, mitigating risk, and driving deliverables Build a deep understanding of customers' business problems, technical requirements, and success criteria so that you can provide solutions utilizing Sardine's technology Provide product feedback to internal stakeholders as the eyes and ears on the ground What you’ll need 3+ years of hands-on experience as an implementation manager, integrations engineer, technical account manager, solution architect, and systems analyst, working with multiple technical teams, both internal and external 1+ years of B2B SaaS experience, preferably working in the relevant domain (payment, fraud, risk, or compliance) Excellent written and verbal communication skills, including the ability to communicate complex technical and business concepts to technical and non-technical personas Excellent organizational skills and the ability to manage multiple projects simultaneously and drive deliverables to completion Experience with basic SQL querying and JSON payload analysis Experience with APIs specs like OpenAPI, web development, and writing scripts to build internal tools (e.g., bash scripting, Python, SQL, Ruby, Golang, Postman) Compensation: Base pay range of 35,000 - 45,000 GBP in UK; 40,000 - 50,000 Euro in EU + Series C equity with tremendous upside potential + Attractive benefits The compensation offered for this role will depend on various factors, including the candidate's location, qualifications, work history, and interview performance, and may differ from the stated range. Benefits we offer: Generous compensation in cash and equity Early exercise for all options, including pre-vested Work from anywhere: Remote-first Culture Flexible paid time off, Year-end break, Self care days off Health insurance, dental, and vision coverage for employees and dependents - US and Canada specific 4% matching in 401k / RRSP - US and Canada specific MacBook Pro delivered to your door One-time stipend to set up a home office — desk, chair, screen, etc. Monthly meal stipend Monthly social meet-up stipend Annual health and wellness stipend Annual Learning stipend Unlimited access to an expert financial advisory Join a fast-growing company with world-class professionals from around the world. If you are seeking a meaningful career, you found the right place, and we would love to hear from you. To learn more about how we process your personal information and your rights in regards to your personal information as an applicant and Sardine employee, please visit our _.

Hi, we’re MoonPay. We’re here to onboard the world to the decentralized economy. Why?Because crypto and blockchain aren’t just technologies—they’re tools for global financial empowerment. They give people control over their money, their digital assets, and their future, unlocking opportunities that traditional systems have kept out of reach. What we doAt MoonPay, we’re building the infrastructure that powers this new financial system. We make it easy for anyone, anywhere, to buy, sell, and trade crypto using everyday payment methods like cards, Apple Pay, PayPal, Revolut and Venmo. We provide simple tools to send, receive, and manage stablecoins, so anyone can participate in the crypto economy confidently. Trusted by nearly 30 million customers and over 500 companies, our secure, enterprise-grade platform is driving mainstream crypto adoption worldwide. We collaborate with innovative brands and projects to build secure, scalable solutions for a blockchain-powered future. And we’re committed to doing it right—fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia—because trust and compliance are non-negotiable. But we’re just getting started. We’ve launched a consumer app that makes crypto accessible, intuitive, and usable for everyone, and it’s growing fast. We’re iterating every day to make it the best it can be. If you believe financial freedom should be for everyone—if you believe in building a fairer, more open financial system—we want you with us. To build systems that benefit all, we need contributions from all, regardless of background. Come build the future of payments and the decentralized economy with MoonPay. Let’s make financial freedom and autonomy the new normal. ✍️ About the Opportunity The Financial Intelligence Unit (FIU) is responsible for safeguarding the MoonPay platform against financial crime and money laundering activities. Leveraging advanced analytics and blockchain tracing tools, it collects and analyses huge volumes of data to identify potentially suspicious activities. The team collaborates with regulatory bodies, preparing & submitting Suspicious Activity Reports (SARs) and sharing intelligence to combat financial crime. The FIU Analyst will directly support the Financial Intelligence Unit (FIU) to ensure the business operates in accordance with all legal and regulatory requirements and all Group standards relating to anti-money laundering and counter terrorism financing. This role will be responsible to conduct transaction monitoring reviews to ensure efficient monitoring and detection of potential money laundering, terrorist financing, or illicit activities and escalate such activity for additional review. In addition, this role will work independently and closely with the FIU Director and Sr FIU Director, Regional Lead, Team Lead, and/or applicable Head of Compliance in international operational jurisdictions to ensure that all AML related matters are addressed in a timely fashion and in accordance with MoonPay's Compliance policies and procedures. • Utilize the transaction monitoring and/or blockchain analytics solutions to independently analyze and assess activity or patterns of activity that do not commensurate with the customer’s profile or expected behaviour., • Review blockchain wallet screening as well as KYT alerts and/or investigations to include on-chain activity to determine if the customer activity presents risk indicators., • Independently conduct open source searches as applicable to the relevant customer(s), counterparties, and/or transactional activity., • Analyze transactional activity, along with information collected through internal systems, blockchain screening tools, and open sources and use sound judgment, decision-making skills in making reasonable and well supported alert dispositions with adequate conclusions., • Prepare clear and concise alert and/or case dispositions of potential suspicious activity detected for a Suspicious Matter Report (SMR) consideration., • May be required to draft Suspicious Matter Reports (SMRs)Discuss potentially unusual findings with the Team Lead, Sr FIU Manager, Head of FIU, and/or appropriate Head of Compliance to determine the proper course of action., • Ensure that transaction monitoring alerts, case investigations and SMRs are completed/submitted within the established deadlines and SLAs., • Previous working experience in Financial Crime/Compliance analytical / investigations role(s), for at least 2 years, preferably in TM/FIUACAMS / ACFCS or ICA accreditation, • Experience with blockchain analytics solutions (Chainalysis, TRM, Elliptic, CipherTrace, Scorechain), • Strong problem-solving skills and attention to detail, • Ability to handle shifting priorities and thrive in a dynamic environment., • Comfortable to work independently and upskill on new tools and technology., • Team player with good communication skills, with the ability to explain technical concepts clearly to different audiencesFluent in English, • Prior experience working in a fast-paced fintech/cryptocurrency company, • Blockchain analytics solution certifications (Chainalysis, TRM, Elliptic, CipherTrace, Scorechain), • Proactive, “can-do”, collaborative approachSolution orientated, • Ability to demonstrate a practical approach to alert processing / analysis, • Ability to feed rule / investigation output back into AML Programme, • Interested in cryptocurrency, blockchain and financial crime detection.What you will be working with/on… You will be at the forefront of safeguarding MoonPay against financial crime. In this role, you'll be working in the FIU as an operational team member to review and resolve financial crimes alerts on a day-to-day basis and conduct Financial Crime Investigations. In addition, you will be responsible for escalating suspicious activity, and, if applicable, preparing suspicious activity reports in the required jurisdiction. You will be engaged within MoonPay’s Financial Intelligence Unit as well as with the MoonPay’s Risk and Compliance Teams and appropriate Heads of Compliance. We’re looking for people who live our core values, those who strive for excellence and want to leave a lasting legacy on the global financial system. Our values: B - Be HungryL - Level UpO - Own ItC - Crypto CuriousK - Kaizen What’s in it for you 💰Competitive salary package 🤝 Equity package: We believe financial freedom starts with our employees, so all employees have ownership at MoonPay 📈 Pay for performance equity bonus: Those who drive outsized outcomes receive outsized rewards 🚀 Moonshot award. We honor exceptional impact - 10 employees twice a year, each earning a $250,000 equity grant. 🏝 Unlimited holidays: We give you the autonomy to choose when to work (and when to switch off) 🌍 Hybrid working schedule: Work fully remotely or your nearest Moonbase, the choice is yours 🩺 Private Healthcare benefits: To protect you and your loved ones 🍼 Enhanced parental leave: So you can spend more time with your loved ones without a second thought 📚 Annual training budget: We support your training journey every step of the way 🪑 Home office setup allowance: Create the home office of your dreams 👛 Remote working allowance: Those working fully remotely get a little extra for utilities 💰 Monthly budget to spend on our products and zero fee crypto transactions: Cultivate your inner DEGEN 💰 Employee referral programme: Great people know great people, refer them to receive 10K in USDC ✈️ Regular remote company offsites: Meet your colleagues regularly for high impact in person sessions and hackathons 🚀 Working in a disruptive and fast-growing company where excellence is rewarded What’s it like to work at MoonPay? At MoonPay, you’ll work alongside driven, resourceful people who are passionate about excellence in everything they do. Kaizen is more than just a saying here, it’s a mindset. We encourage you to think big, take risks, and push the boundaries of what’s possible, knowing you have the support of a team that wants to see you grow. We’re listed in the _ and consistently strive to provide an environment where everyone feels they can their best work. Whether you’re remote or collaborating with teammates around the world, you’ll find opportunities here to do the best work of your career while shaping the future of the decentralized economy. Commitment To DiversityResearch has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot. Please let us know if you require any accommodations for the interview process, and we’ll do our best to provide assistance. At MoonPay we believe that every voice matters. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. That’s why we are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of _ is also committed to providing reasonable accommodations in our job application procedures for qualified individuals with disabilities. Please inform our Talent Team if you need any assistance completing any forms or to otherwise participate in the application process. Please be aware that MoonPay does not request an AI-led interview without seeing a recruiter or team member from MoonPay on video call. We won't ask for your personal identification documents or any money from you during your interview process with us. Be fraud smart! If you receive an email - claiming to be from MoonPay - but from an email address ending in anything other than @moonpay.com, please be aware that this is not us.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍London, Cardiff or Remote (UK) | 💰£40,400 to £51,050 +_ ✨ ⭐ Our Workforce Management (WFM) team This is an excellent opportunity to step into a key Senior WFM Analyst role on a 9-month fixed-term contract. You'll report to the WFM Service Manager and be instrumental in using data-driven insights to perfectly staff our customer operations and service teams. You will be crucial in predicting our resource needs, proactively identifying risks, and translating those findings into clear, actionable strategies for our senior leaders. You’ll be a guiding voice for leaders, constantly improving WFM processes, and collaborating closely with Operations, People, Hiring, and L&D to boost efficiency and enhance the customer experience at Monzo. 🔑 You’ll play a key role... • Preparing clear, concise, and actionable executive-level reports and presentations on WFM performance, trends, and resource requirements for senior leadership., • Analysing large datasets, identifying patterns and trends, and communicating key insights to stakeholders. You'll use Google Sheets and Looker to create visualisations and reports, with a basic knowledge of BigQuery being a bonus., • Creating and reviewing shift offerings to support business growth and improve our flexible working employee rating., • Showing the operational impact of supply and demand for potential changes to shift patterns across all required domains., • Working closely with the forecasting, People, Operations, and WFM data teams to continuously improve schedule quality, shift offerings, and reduce errors., • Ensuring holiday utilisation remains within budget and at expected quarterly levels, factoring in seasonality., • Deep-diving into schedule issues to improve schedules, reduce manual amendments, and increase schedule automation per domain., • Managing mappings, service goals, and overall Verint backend configuration and setup., • Collaborating with the People team (for FWRs), Hiring, L&D (for New Hires), Operations (for schedules, skills, and shifts), and Forecasting for schedule accuracy. 🤩 We’d love to hear from you if… • You have demonstrable experience in workforce management, ideally in a fast-paced, high-growth environment (e.g., technology, customer support, operations)., • You possess expertise in WFM software and tools, with Verint experience preferred., • You have strong proficiency in Google Sheets (advanced formulas, pivot tables, and data analysis)., • You have experience presenting complex data to executive leadership and influencing decision-making through clear, strategic communication., • You have excellent analytical skills with the ability to synthesise data, identify trends, and translate insights into actionable strategies., • It's a bonus if you have familiarity with Looker, basic knowledge of BigQuery, or experience with scenario planning, resource modelling, and strategic capacity planning., • You can work autonomously, manage multiple priorities, and thrive in a dynamic environment. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you 💰 £40,400 - £51,050 ➕ benefits. ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!_. 🌈 The application journey has 4 key steps • Application Questions, • Recruiter Call, • Take home task, • Final stage interview (Presentation + interview questions) This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo._ We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-REMOTE #LI-MY1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Job Title: IT - Technology Analyst Location: Belfast, UK Work mode: Hybrid, WFO 3 days/week Work type: Contract 1 year with possible extension based on performance Required Core Skills: System Admin with key skills - Storage : Dell Powermax, Vplex, Isilon, eNAS, Cisco/Brocade SAN switch Backup: EMC Data domain, Networker, ECS Operating Systems : VMWare and LINUX/RedHat. Job Description: Key tasks – Installations, Configurations, Migrations, Operational Support, patching, On-call support Monitoring components of Storage systems including volumes, LUNs, disk and logs. Should be responsible for complete Incident, Change Management, Problem Management and Capacity planning. Should be able to plan and execute Disaster recovery. Backup management and health checks Monitor backup jobs, schedules and relevant logs and ensure successful backups. Storage health checkup. Performance monitoring of the storage arrays through console. Controller mirroring configuration status from console. Troubleshooting.

Legal & General (L&G) is a leading UK financial services group and major global investor. We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders. We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income. L&G Institutional Retirement looks after around 700,000 institutional customers who have their retirement benefits secured with us. Operating continuously in the UK market from our entrance in 1987, we are the UK’s longest-running insurer. Our Institutional Retirement division provides pension risk transfer (PRT) solutions for UK and US defined benefit (DB) schemes, and reinsurance solutions from our global hub in Bermuda. We work with companies, DB pension schemes and their advisors to help them secure and protect scheme members’ retirement benefits. Joining us means you’ll support customers’ financial security in retirement; help companies to settle their pension liabilities and focus on growing their businesses; and enable investment for the long term to back our pension promises. We’re recruiting for a Model and Financial Controls Team Senior Analyst to join us on a 12 month secondment. . What you'll be doing: • Managing and maintaining the EUC (End User Computing) model inventory, • Supporting the business with EUC-related queries and audit actions, • Producing management information for senior stakeholders and committees, • Conducting deep dives into financial processes and identifying control gaps, • Mapping processes and recommending improvements to reduce operational risk, • Assisting in embedding IFRS 17 into business-as-usual operations, • Engaging with stakeholders to improve risk culture and awareness, • Collaborating with teams across Finance, Investments and Pricing Who we're looking for: • Part-qualified or qualified accountant or equivalent finance professional experience, • Strong organisational and stakeholder engagement skills, • Good understanding of financial reporting and IFRS 17 processes, • Knowledge of financial controls and risk management, • Good communicating skills and can work effectively in a team environment, • Comfortable using tools like Power BI, Alteryx, R or Python (desirable), • A proactive, solutions-focused mindset Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer: • The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes, • Generous pension contribution, • Life assurance, • Healthcare Plan (permanent employees only), • At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday, • Competitive family leave, • Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only), • There are the many discounts we offer – both for our own products and at a range of high street stores and online, • In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all. If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time, term-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can. It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.

Legal & General (L&G) is a leading UK financial services group and major global investor. We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders. We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income. L&G Institutional Retirement looks after around 700,000 institutional customers who have their retirement benefits secured with us. Operating continuously in the UK market from our entrance in 1987, we are the UK’s longest-running insurer. Our Institutional Retirement division provides pension risk transfer (PRT) solutions for UK and US defined benefit (DB) schemes, and reinsurance solutions from our global hub in Bermuda. We work with companies, DB pension schemes and their advisors to help them secure and protect scheme members’ retirement benefits. Joining us means you’ll support customers’ financial security in retirement; help companies to settle their pension liabilities and focus on growing their businesses; and enable investment for the long term to back our pension promises. Recruiter: Clarice Wale _ We’re recruiting for a Technical Quality Analyst to join us. We’re offering a base salary between £52,000 - £58,000 dependant on experience. As a Technical Quality Analyst, you will work within the Quality Framework to: • Review and assess the most complex manual calculations and documents in PRT Client Services., • Use your knowledge of Defined Benefit Pensions to identify root causes of issues and help the business implement effective solutions., • Support technical and customer queries to ensure excellent customer outcomes. What you'll be doing: • Conduct quality assurance assessments on complex manual pension calculations and documentation, • Use your Defined Benefit pensions expertise to identify root causes of issues and support process improvements, • Collaborate with teams to resolve technical and customer queries, ensuring excellent service delivery, • Provide coaching and feedback to team members and managers based on QA findings, • Support the development of QA strategies and contribute to continuous improvement initiatives, • Mentor colleagues and help build technical knowledge across the team Who we're looking for: • Strong knowledge of Defined Benefit pension schemes and related legislation, • Experience in pension calculations, administration, and quality assurance, • Excellent analytical, communication, and coaching skills, • Ability to manage priorities and work collaboratively across teams, • Pension qualifications (e.g., PMI) or equivalent experience Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer: • The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes, • Generous pension contribution, • Life assurance, • Healthcare Plan (permanent employees only), • At least 27 days holiday, plus public holidays. There’s also the option to buy and sell holiday, • Competitive family leave, • Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only), • There are the many discounts we offer – both for our own products and at a range of high street stores and online, • In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all. If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time, term-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can. It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ UK Remote | 💰£40,400 - £50,000 - | ✨ ⭐ Our Workforce Management team We're looking for an experienced and highly skilled Senior Forecast Analyst - Workforce Management (WFM) to join our team at Monzo. This pivotal role requires a forward-thinking individual with expertise in demand forecasting, volume modelling, and headcount planning to ensure optimal resource allocation across our customer operations and service teams. You'll be instrumental in using data-driven insights to predict business needs, mitigate risks, and present actionable strategies to senior leadership. As part of the Workforce Management team, you'll be responsible for creating and maintaining accurate volume and headcount forecasts, providing strategic guidance to leadership, and driving continuous improvement in forecasting methodologies. You'll work closely with cross-functional teams, including operations, finance, and customer service, to optimise workforce deployment, increase efficiency, and enhance overall business performance. 🔑 What you'll be doing • Volume & Headcount Forecasting: Develop advanced, data-driven volume and headcount forecasts using historical data, seasonal trends, business cycles, and other relevant factors. Deliver accurate forecasts across all business units to support operations and service delivery., • Forecasting Models: Design and implement sophisticated forecasting models that account for complex variables such as customer demand patterns, advisor availability, shift patterns, and external factors (e.g., market trends, seasonal events). You'll be skilled in modelling scenarios for various projects across different domains., • Executive Communication & Reporting: Prepare clear, concise, and actionable executive-level reports and presentations on forecast accuracy, trends, and resource requirements. Provide regular updates to senior leadership on forecast performance, insights, and any potential issues or risks. You'll also be able to produce documentation for senior stakeholders., • Data Analysis & Insights: Analyse large datasets, identify patterns and trends, and communicate key insights to stakeholders. You'll be proficient in using BigQuery and Looker to create visualisations and reports that inform decision-making., • Collaboration & Cross-Functional Coordination: Work closely with operations, people (HR), finance, and other departments to align forecasting models with company goals and initiatives. Provide recommendations to improve resource management and staffing levels based on forecast outcomes., • Continuous Improvement: Regularly evaluate the accuracy of forecasts and implement adjustments or enhancements to improve the quality of future predictions. Stay up-to-date with industry best practices, tools, and technologies to improve forecasting processes., • Capacity Planning: Work collaboratively with our capacity planning team and long-term forecasting strategic teams. You'll assist with short-term and long-term capacity planning efforts by translating forecasted volumes into actionable staffing requirements, ensuring service levels are met while optimising resource utilisation. 🤩 We’d love to hear from you if you have… • Demonstrable experience in workforce management, volume forecasting, and headcount planning, ideally in a fast-paced, high-growth environment (e.g., technology, customer support, operations)., • Expertise in WFM software and tools. Verint experience is preferred., • Strong proficiency in SQL, particularly with BigQuery., • Advanced Google Sheets skills (advanced formulas, pivot tables, and data analysis)., • A proven track record of creating and managing sophisticated forecasting models that drive business outcomes., • Experience presenting complex data to executive leadership and influencing decision-making through clear, strategic communication., • Excellent analytical skills with the ability to synthesise data, identify trends, and translate insights into actionable strategies. 💫 And even better if you have... • Familiarity with business intelligence and data visualisation tools, especially Looker., • Knowledge of workforce optimisation principles and methodologies., • Experience with scenario planning, resource modelling, and strategic capacity planning., • Strong interpersonal and communication skills, with the ability to collaborate effectively with cross-functional teams and senior executives., • The ability to work autonomously, manage multiple priorities, and thrive in a dynamic, fast-paced environment. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you 💰£40,400 - £50,000 ➕ share options. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey 1) Application 2) Video Call with a recruiter 3) Take Home Task 4) 2x Interviews We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them _. Closing date for the role is Thursday 26th at 6pm. #LI-OH #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Tech Ops Analyst About iProov iProov is the world leader in biometric verification. We are on a mission to make the world a safer place for businesses and consumers and work with fantastic customers across a number of industry sectors - organisations using our technology include the US Department of Homeland Security, the UK Home Office, the NHS, Eurostar, the Australian government, the Singapore government, UBS and many more. Diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Head of Service Management Location: London, UK (Hybrid Working Model - at least twice a week in the office) Comp: Negotiable (base) + Company Performance Bonus (10%) + Equity + UK iProov Benefits iProov is growing fast, and we’re looking for a Technology Operations Analyst to join our Service Management team. If you’re passionate about solving problems, delivering great service, and working cross-functionally, this is a great opportunity. In this customer-facing role, you’ll handle technical queries, provide timely and accurate responses, and help protect iProov’s brand. Strong communication and problem-solving skills are essential, as you’ll triage and troubleshoot issues, enhance customer understanding, and feed insights back to our product teams to shape future improvements. How you can make an impact • Act as the initial contact point into iProov for customer and partner queries and driving any service issues through to resolution, • Perform 1st line application support to all incoming tickets to the customer service desk: triaging, diagnosing, troubleshooting, resolving where possible, and managing escalations to second line Technical Support Engineers and then third-line support when required, • After guidance and mentoring from a Senior Process Automation Engineer, you'll begin by handling basic fixes within the Appian platform., • For context, Appian is a low-code development platform that allows iProov to rapidly build custom business applications with minimal coding. It's primarily used to automate complex workflows, manage cases, and support business process management (BPM)., • Manage and maintain our customer knowledge base, identifying any gaps that need to be closed on frequently asked queries, • Collaborate with other teams in iProov to address customer and partner queries that involve cross functional team interaction, • Act as a liaison between technical teams and business stakeholders, translating technical issues into business impact., • Communicate incident and problem management updates to relevant stakeholders., • Identify and analyse incident data to identify underlying recurring issues and propose preventative measures as part of continual service improvement., • Prepare post-incident reports and conduct incident review meetings with stakeholders., • Maintain a problem management database to track and document root causes and resolutions., • Tracking all problem records and appropriate actions through to resolution involving the management E2E of internal improvement initiatives, • Chairing regular Problem review boards and tracking problem record progress, • Support and participate in audits where necessary What we would like to see from you • Experience with data analysis tools and techniques to extract meaningful insights and address problems., • Possess a foundational understanding of the Appian platform and a strong interest in developing deeper expertise in enterprise technologies. We also welcome individuals with limited experience but a clear enthusiasm and willingness to learn., • Confidence in communicating with a wide range of developers and technical resources, • Excellent communication skills with an attention to detail, • Ability to work in a busy environment and “wow” the customer while protecting iProov’s business reputation, • Ability to prioritise tasks and requests while balancing both customer needs and iProov capability, • Be a great team player in a cross functional environment, • Be capable of working independently and handling variable ticket volumes accordingly, • A can-do attitude, eagerness to learn and make an impact Nice to have, but not essential • Basic understanding of Appian objects and their functions, • Active Appian Certified Associate Developer certification, • Willingness to pursue additional certifications as the role evolves, • Foundational knowledge of database concepts, including tables, queries, and basic data modeling Benefits • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Due to the nature of our work, we may require our staff to pass a UK Security Clearance checks. As such, any offer would also depend on your ability to adhere to the UK Security check criteria.

Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's 'World's best companies 2024' ranking. Safran Electronics & Defense offers its customers onboard intelligence solutions allowing them to understand the environment, reduce mental load and guarantee a trajectory, even in critical situations, in all environments: on land, at sea, in the sky or space. The company harnesses the expertise of its 13,000 employees towards these three functions: observe, decide and guide, for the civil and military markets. Job Description Summary: An integral member of the Actuation Group Finance team, reporting to the Group FP&A Manager. This role supports all core FP&A activities, including month-end close, forecasting, budgeting, and mid-term plan processes. The FP&A Analyst will play a key role in delivering high-quality financial insights, driving consistency across global sites, and enhancing reporting and consolidation processes. In addition, the role will support the tracking, validation, and reporting of synergies arising from the 2025 Safran acquisition, ensuring transparency and alignment with strategic objectives. This position requires a highly analytical individual with strong attention to detail and the ability to interpret financial and commercial data. The role presents a valuable exposure to the Actuation business as a whole and is an opportunity for excellent career progression. Key Responsibilities: Financial Planning & Analysis *Support the delivery of month-end close, forecasts, annual budgets, and mid-term plans, ensuring accuracy, completeness, and adherence to group timelines. *Assist in the consolidation of financial data from multiple global sites, ensuring consistency and integrity of reported information. *Perform detailed variance analysis (actuals vs forecast, budget, prior year), identifying key drivers and providing actionable insights. *Support scenario modelling and ad hoc financial analysis to inform business decision-making. Reporting & Analysis *Assist in the production and enhancement of standardised management reporting packs for use across the business and for presentation to senior leadership. *Develop and maintain robust reporting tools to improve visibility of financial and operational performance across the group. *Proactively identify trends, risks, and opportunities through analysis of financial data. Post-Acquisition Integration & Synergies *Support the tracking, reporting, and validation of synergy initiatives related to the 2025 Safran acquisition. *Work with cross-functional stakeholders to ensure alignment between financial reporting and operational delivery of synergies. *Assist in embedding consistent reporting methodologies for synergy realisation across sites. *Part-Qualified accountant (ICAEW, ACCA or CIMA) or relevant finance experience. *Strong analytical skills. *Strong Excel skills. *Experience of a financial consolidation system or SAP ERP system. *Effective communicator for process methodology. *Self-motivated. *Focused on learning new skills and career development. *Flexible team member with commitment to the success of the function and organisation. *Some travel may be required to support the global organisation. JBRP1_UKTJ

Telesales Manager (Working From Home) Salary: £50,000 to £55,000 per annum About the Role We are looking for an experienced and commercially driven Telesales Manager to lead our Customer Care & Sales Operations function. This is a key leadership role focused on delivering an exceptional customer experience while driving sales growth through proactive customer engagement, quoting excellence, and effective follow-up. The successful candidate will build, coach, and develop a high-performing telesales and customer care team, creating a culture focused on service quality, accountability, and revenue generation. You will play a vital role in improving quote conversion, strengthening customer relationships, re-engaging existing accounts, and developing long-term sales opportunities within a complex, technical business environment. Industry experience within metals, manufacturing, or industrial services would be advantageous; however, we are primarily looking for a strong people leader with a proven track record of improving customer experience and sales performance. Key Responsibilities Telesales & Customer Engagement • Lead inbound customer interactions, ensuring enquiries are handled professionally and converted into sales opportunities., • Oversee quoting activity with a focus on speed, accuracy, and commercial results., • Drive structured quote follow-up processes to improve conversion rates and customer retention., • Ensure customers receive a high-quality, consultative sales experience. Sales Growth & Account Development • Identify opportunities to grow revenue through proactive customer contact and relationship management., • Re-engage dormant customers and develop strategies to win back lost business., • Maintain strong relationships with key and high-value accounts., • Support onboarding activity for new customers, ensuring a positive first experience., • Identify upselling opportunities across products, services, and solutions. Team Leadership & Development • Recruit, train, coach, and retain a successful telesales and customer care team., • Build a positive, high-performance culture focused on customer satisfaction and commercial success., • Provide ongoing coaching, feedback, and development opportunities., • Motivate a distributed team to achieve individual and business objectives. Operational Excellence • Work closely with internal teams including Sales, Purchasing, Logistics, Finance, and Operations to resolve customer issues., • Ensure accurate use of CRM, ERP, and sales systems to support quoting, reporting, and customer management., • Support pricing processes and commercial decision-making where required., • Identify opportunities to improve processes, efficiency, and customer service standards. Performance Management & Improvement Monitor and improve key performance indicators including: Quote conversion rates Response times Customer satisfaction Sales activity levels Revenue performance Provide regular reporting and insights to senior leadership. Lead continuous improvement initiatives across the customer care and sales function. About You You will be an experienced sales or customer service leader who thrives in a fast-paced, customer-focused environment. You will have: Proven experience managing a telesales, customer care, sales support, or service-led team. A strong track record of improving sales performance through customer engagement and follow-up. Experience coaching, developing, and retaining high-performing teams. Excellent communication, organisation, and problem-solving skills. Strong commercial awareness with a customer-first approach. The ability to quickly understand technical products and complex business processes. Experience using CRM and ERP systems. A data-driven approach with a focus on continuous improvement. Experience within metals, manufacturing, engineering, or industrial services is beneficial but not essential. Key Competencies Leadership and team development Customer relationship management Sales execution and conversion improvement Coaching and mentoring Process improvement Commercial decision-making Strong attention to detail Excellent communication skills Key Working Relationships You will work closely with: • Purchasing & Logistics Manager, • National Sales Team, • Financial Controller, • Accounts & E-commerce Analyst, • Senior Leadership Team Additional Information The role may require some travel, including initial travel to North America for training. Responsibilities and reporting requirements may be amended from time to time to meet business needs. Ready to Lead Sales Growth? If you are an experienced telesales leader who is passionate about developing people, improving customer experiences, and delivering measurable commercial results, we would love to hear from you

Job Title: Asbestos Surveyor Location: Walsall, West Midlands Salary/Benefits: £27k - £42k + Training & Benefits A UKAS accredited company is recruiting in the Midlands region for an experienced Asbestos Surveyor. They are seeking someone with proven technical knowledge, who is also signed off for the full range of asbestos surveys. Our client has a mixed portfolio of commercial, local authority and domestic client contracts. It would be beneficial to have good access to major routes, i.e. M6 and / or M1. Salaries on offer are competitive and benefits include: overtime, company vehicle, fuel card, pension scheme and annual leave allowance. Locations of work include: Walsall, Wolverhampton, Birmingham, Dudley, West Bromwich, Cannock, Lichfield, Stafford, Rugeley, Nuneaton, Bromsgrove, Redditch, Kidderminster, Droitwich Spa, Hinckley, Leicester, Derby, Nottingham, Rugby, Royal Leamington Spa, Alcester, Coalville, Burton upon Trent, Swadlincote, Daventry. Experience / Qualifications: • Track record working as an Asbestos Surveyor, within a UKAS accredited company, • Must hold the BOHS P402 or RSPH equivalent, • Fully conversant in HSG 264 and UKAS guidelines, • Confident in communicating technical matters to clients, • Good literacy and numeracy skills, • IT literate The Role: • Conducting asbestos management, refurbishment and demolition surveys, • Ad-hoc re-inspection surveys, • Working across a range of commercial, local authority and domestic contracts, • Collecting ACM samples from site, • Producing detailed technical reports and schematic drawings, • Providing technical advice and project updates to clients, • Maintaining high standards of service, • Adhering to safety and compliance guidelines, • Meeting/exceeding performance targets Alternative job titles: Asbestos Consultant, Asbestos Inspector, Asbestos Surveyor / Analyst, Asbestos Analyst, Environmental Consultant. Future Select are the leading market supplier for recruitment in the Asbestos industry; we work with the best clients and candidates and supply the majority of permanent jobs in the asbestos market. We have a large dedicated team, with over 25 years combined industry experience within Asbestos recruitment specifically geared to dealing with Asbestos Surveyors/Analysts/Lab Technicians, Administrators, Project/Regional /Technical/Quality/Training/Sales Managers through to Director Level for both Consultancy & Removal. We have intrinsic knowledge of the market place, as well as respecting candidates/clients confidentiality in this close knit market sector. We are also interested in anyone with p401/p402/p403/p404/p404 or s301 CCP. We are inundated with applications, we will endeavour to get back in touch, however if you have applied to Future Select and you have not heard from us after a week, on this occasion, you will not have been successful. Your details will be saved on our system and you will be contacted in the future if a vacancy matches your skills. Future Select Copyright 2026