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Location: City of London, Fenchurch Street Job: Personal Assistant Salary: 23,000 Annual Working days: Monday to Friday Hours: 09:00 – 18:00 Our Philosophy Our objective is to deliver a fast and effective service to the members of the public. To aid them in their time of need and loss. To ensure we help them in the best way possible. To also help them reimburse the loss they may have made in the event of an accident or injury. National Accident Support Line was formed to offer people a one stop solution for post-accident assistance. A lot of times People don’t understand how to go on about claiming for their entitlements or simply find it too difficult and time consuming to go through several companies to make necessary arrangements. At we have a complete solution whether it is getting a hire vehicle, Recovering the vehicle, Repairing the Vehicle or claiming compensation for the injuries everything is managed at one point of contact. We understand having an accident is an inconvenience itself and the last thing you want to do is manage the Hire, Repair and Personal injury yourself. We Believe you get on with your normal day to day routine and we sort everything out for you whilst you recover. What you get: • We offer internal training and development opportunities in an excellent environment. • NASL social events & holidays • Opportunity to work in the heart of the city • Fast paced and exciting role • 1 hour Lunch + 2 breaks You’ll be (but not limited to): • Claim Management: Efficiently handle the overflow of claim taking, ensuring accurate and prompt processing. • Microsoft Applications Proficiency: Utilize Microsoft applications effectively for various tasks and documentation. • Email Correspondence: Respond promptly to emails within the business and from solutions providers, maintaining clear and professional communication. • Telephonic Follow-Ups: Make calls to clients and solutions providers for follow-ups, ensuring timely progress and resolution of queries. • Document Management: Actively chase outstanding documents to facilitate client entry into hire and acceptance of personal injury claims. • Client and Provider Liaison: Transfer clients to solutions providers as required, ensuring smooth communication and service delivery. • Problem-Solving Skills: Demonstrate strong problem-solving abilities to address and resolve issues effectively. • Report Analysis and Follow-Up: Read and analyse reports, conducting follow-ups with clients and solutions providers to ensure all concerns are addressed. • Digital File Management: Upload images from WhatsApp to client files and share them with solutions providers, maintaining confidentiality and data integrity. • Team Leader Support: Assist the team leader with the management of outstanding claims, providing effective support for team operations. • Preparation for Next Day: Prepare and organize tasks and documents for the following day to ensure smooth business operations. An excellent candidate for this role will be/have: • Experience in a call centre or customer service management. • Experience working with cloud-based tech. • Exceptional communication skills (written and verbal). • Confident presenting both internally and to clients. • Ability to tailor your manner and approach depending on the audience. • Excellent time management skills. • Fantastic people management skills with the confidence to have challenging conversations. • Ability to work independently to deliver high quality project work to deadline. • Self-motivation to be able to make quick decisions. • The ability to remain calm and patient in stressful situations. Equity, Diversity, and Inclusion matters to us. We are keen to hear from candidates from a broad range of backgrounds and experiences and are excited about learning from you, as much as we know you can learn from us.

Role Overview: We are seeking a motivated and passionate Voluntary Physiotherapist to join our team and gain invaluable experience working with both semi-professional and professional football players. This is a unique opportunity for a newly qualified or early-career physiotherapist to work directly with professional athletes, both on and off the field, helping them reach peak physical performance and assisting with injury prevention and recovery. In this role, you will have the chance to work closely with experienced sports professionals, expanding your knowledge in sports physiotherapy and injury management. Additionally, you’ll be encouraged and supported in building your own client base, creating networking opportunities within the professional football industry, and developing a strong foundation for launching your own business. Key Responsibilities: Physiotherapy Services for Football Players: Provide hands-on physiotherapy treatment to semi-professional and professional football players. Conduct assessments, develop treatment plans, and offer rehabilitation support tailored to individual athletes. Support players in injury prevention strategies, performance enhancement, and post-game recovery. Match Day and Training Support: Be present during training sessions and match days to provide immediate treatment and injury management for players. Assist with warm-ups, cool-downs, and stretching routines. Work alongside coaches, medical staff, and other sports professionals to ensure players receive holistic support. Personal Physiotherapist Role: Develop individualized treatment plans for players, focusing on long-term physical health and injury prevention. Build rapport with athletes and support their ongoing physiotherapy needs outside of scheduled training or game times. Travel to meet clients as necessary, providing a mobile and flexible service. Networking and Business Development: Network within the professional football community, building relationships with players, coaches, and other industry professionals. Gain mentorship and guidance on establishing a private physiotherapy business within the sports sector. Attend industry events, workshops, and other networking opportunities to increase your visibility in the professional football world. Key Benefits: Hands-On Experience: Work directly with semi-professional and professional footballers, gaining practical skills in sports physiotherapy, rehabilitation, and injury management. Professional Development: Receive mentorship from experienced sports physiotherapists and healthcare professionals, providing guidance on clinical skills and business strategies. Networking Opportunities: Establish connections within the professional football industry, creating pathways for future paid work, private clients, and potential partnerships. Business Support: Learn how to build your own client base, develop marketing strategies, and establish yourself as a trusted physiotherapist in professional sports. Flexible Schedule: While the role will require attendance at certain training sessions and match days, you’ll also have the flexibility to build a personal schedule that fits your goals and availability. Candidate Requirements: Qualification: Degree in Physiotherapy (or working towards completion). HCPC registration is desirable. Passion for Sports: Demonstrated interest in sports physiotherapy, with a keen desire to work within the football industry. Team Player: Ability to collaborate effectively with other medical professionals, coaching staff, and athletes. Entrepreneurial Spirit: Ambition to build your own client base, develop a network, and eventually establish your own business within the industry. Flexibility: Willingness to travel to training grounds, match venues, and client locations as needed. Additional Information: This is a voluntary role that offers a wealth of learning opportunities and experience. While this position is unpaid, it is ideal for someone looking to enter the sports physiotherapy field, gain hands-on experience with professional athletes, and build a foundation for a successful career in the professional sports industry. If you are passionate about sports physiotherapy and eager to make your mark in the professional football world, we encourage you to apply! To Apply: Please send your CV and a cover letter detailing your interest in this role and your career aspirations in sports physiotherapy

Note - Knowledge of Russian is a must! Job Summary We are seeking a compassionate, reliable, and organized individual to serve as an Educational Guardian for international students studying in the UK. The Educational Guardian will provide support, care, and guidance to students while ensuring their well-being and academic progress. This role involves acting as a bridge between the student, their parents, and the school, helping students navigate life in the UK and ensuring they have a positive educational experience. Key Responsibilities Student Welfare and Support: Act as the primary point of contact for students, providing emotional and practical support. Complete all required school forms. Monitor the mailbox daily and inform parents of any relevant updates. Coordinate with our team to arrange tutoring and ensure the student has the correct link for lessons. Assist students in purchasing school uniforms and making any necessary purchases online. Ensure students' physical and mental well-being, addressing any issues that may arise. Assist with settling into the UK, including cultural acclimatization, local orientation, and understanding school routines. Communication and Liaison: Maintain regular communication with parents, updating them on their child's academic progress, well-being, and any concerns. Liaise with school staff, including housemasters/mistresses, tutors, and teachers, to monitor students' academic performance and behavior. Attend parent-teacher meetings (online), school events (occasionally), and other relevant appointments on behalf of parents if they are unable to attend. Academic Monitoring: Monitor students' academic progress by keeping in touch with schoolteachers and checking reports, ensuring they are on track with their studies and receiving necessary support. Arrange additional tutoring or academic assistance if required. Emergency and Crisis Management: Be available to respond to emergencies, such as health issues or disciplinary matters, ensuring appropriate action is taken promptly. Coordinate with medical professionals and schools in case of illness or injury, ensuring students receive proper care. Travel and Accommodation Support: Assist with travel arrangements during term breaks ,and if necessary weekends, including booking flights and organizing transport. Help arrange suitable accommodation during holidays, whether it be a homestay, staying with family, or supervised accommodations. Legal and Administrative Support: Assist students with opening bank accounts and obtaining their BRP card. Monitor visa status and ensure all necessary legal requirements, such as visa and immigration status, are up to date. Communicate with relevant team members if visa updates are needed and assist with the process. Assist with administrative tasks, such as registering with a GP and keeping in touch with the medical center when needed. Qualifications and Skills Knowledge of Russian and English is a must. Previous experience working with children or young adults, preferably in an educational or guardianship role. Strong understanding of the UK education system. Excellent communication and interpersonal skills. Ability to handle sensitive situations with discretion and empathy. Highly organized, with the ability to manage multiple responsibilities and prioritize tasks. Availability to travel for emergency reasons is essential. Personal Attributes Compassionate and caring, with a genuine interest in student welfare. Culturally aware and sensitive to the needs of international students. Reliable and trustworthy, with the ability to build strong relationships with students, parents, and school staff. Problem-solving mindset and ability to act calmly in emergencies. Working Conditions Flexible working hours, with the expectation of being available over the phone for emergencies Travel within the UK if required The role may involve some evening and weekend work from home to accommodate students' needs and schedules.