Field Care Supervisor
3 days ago
Weybridge
We are looking for a dedicated and proactive Field Supervisor to join our growing team. This is a varied and rewarding role that combines both office-based responsibilities and hands-on fieldwork, giving you the opportunity to make a real impact on the quality of care delivered to service users. Working 5 days per week (including 1 weekend in 2), you will play a key role in supporting care delivery, maintaining high standards, and building strong relationships with staff, service users, and external healthcare professionals. Your responsibilities will include: • Building positive and supportive relationships with staff, service users, and their families, • Working in partnership with District Nurses, GPs, and other healthcare professionals, • Attending new service user assessments and setting up care packages, • Creating and updating care plans and risk assessments, • Ensuring accurate record-keeping and system updates (Empower/Care Planner), • Managing and responding to calls, queries, and service enquiries, • Supporting rota management and ensuring all care visits are covered, • Completing quality assurance checks (home and phone-based), • Conducting audits, medication checks, and ensuring compliance standards are met, • Carrying out staff supervisions, appraisals, and competency assessments, • Supporting and mentoring care staff in the field, • Participating in on-call duties (1 week in 2, including weekends), • Attending weekly KPI meetings and contributing to continuous improvement This is a dynamic role where no two days are the same, offering the opportunity to take ownership, work independently, and contribute to high-quality care delivery. Requirements • Previous experience in a care or supervisory role, • Strong ability to work on your own initiative, • Excellent communication and relationship-building skills, • Good reporting and organisational skills, • Ability to manage multiple tasks and respond to changing priorities, • Confident using care systems and maintaining accurate records, • Understanding of care planning, risk assessments, and medication processes, • Willingness to participate in on-call duties and flexible working when required, • Must be able to drive, • Unfortunately we are not able to offer any sponsorship. If you’re a motivated individual who thrives in a fast-paced environment and is passionate about delivering high standards of care, we would love to hear from you. Benefits • Opportunity to work in a varied and rewarding role, • Combination of office and field-based work, • Supportive team environment, • Ongoing development and involvement in training and staff support, • Chance to make a real difference in service quality and care delivery