We are looking for a Front office agent to serve as our guest first point of contact and manage all aspects of their accommodation. Hotel Front desk responsibility include( not limited to) register guests, managing reservations and providing information about rooms, rates and amenities as well as covering nights shifts also. if you have a passion for hotel industry, deliver exceptional customer service, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities: Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Requirements: Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills You must have the right to work and live in the UK (work visa, pre-settled or settled status) Benefits: Competitive salary 28 days holiday /annum Free parking Food and Beverage discounts Meals on duty Uniform care
Duties: Products delivery to sites/cleaners. Quality check on cleaning on company requests. Liaise between office and operatives. Cover cleaning when required on staff annual leaves. Daily communication with management. Must be familiar with cleaning equipment like scrubbing & carpet shampooing machines. Working hours must be flexible on both sides with a week planning in advance. Must have a valid UK driving licence.
We are looking for a highly organised and motivated Event Coordinator to play a key role in the planning and delivery of professional events. This position involves working closely with colleagues, participants, sponsors, and suppliers to ensure each event is delivered smoothly, on time, and to a high standard. Key Responsibilities Liaise with all event participants, including speakers, sponsors, delegates, and suppliers. Database creation and maintenance of all participants. Assist in the planning, scheduling, and coordination of event programmes. Manage the production and delivery of event materials (agendas, signage, delegate information). Ensure branding and sponsorship commitments are fulfilled across all event activities. Oversee logistical arrangements with venues, catering, and technical providers. Support delegate registration and provide on-site assistance during events. Act as a central point of contact for participants before, during, and after events. Assist with post-event evaluation and reporting. Person Specification Essential: Excellent organisational and multitasking skills. Strong communication and relationship-building abilities. Ability to remain calm under pressure and solve problems quickly. Good attention to detail, with a focus on presentation and quality. IT literacy, including Microsoft Office applications. Desirable: Previous experience in event coordination or administration. Familiarity with event registration systems or CRM tools. Interest in marketing and communications related to events.