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Job description THE ÉNERGIE GROUP énergie has been an innovator and a disruptor in the UK and Ireland fitness market for more than a decade. In an age dominated by faceless big box budget gyms, énergie is building clubs for the future. Affordable fitness with personality, service and accessibility, reaching out to people of all ages and becoming the brand that breaks down the barriers of intimidation to everyone. Our workforce expects to ‘Take The Stage’ in our clubs. We look for passion, belief, energy and ambition. We want everyone to feel they belong in an énergie movement that will change their lives. Job Purpose Create the Fitness Club of the future and deliver fantastic business results by running a smart business, creating a uniquely special environment where members feel they belong, and staff perform at their highest level. A varied role, with responsibility for everything from financials to people development, you will focus on the following: Drive the performance of your club by investing time in the detail behind your club’s results and setting action plans for improvement, including always ensuring a safe & legal environment Deliver an excellent member experience in your club through a constant focus on service and standards initiate sales and marketing activity that drives membership numbers and find new and creative ways to increase additional revenue streams Generate customer data that enables team members to close membership sales and to retain members at highest levels Job Type: Full-time, Permanent Salary- Open to negotiations Benefits: Company events Company pension Gym membership Schedule: Monday to Friday +Weekend availability Application Question(s): Candidate must have either Gym Manager or Assistant Gym Manager or Gym Sales Manager experience to apply for this position. Experience: Gym Manager: 1 year (required) Work Location: In person Job Type: Full-time Salary: £35,000.00 per year Benefits: Company pension Sick pay Flexible Language Requirement: English not required Schedule: Monday to Friday Weekend availability Supplemental pay types: Performance bonus Education: GCSE or equivalent (preferred) Experience: Retail sales: 1 year (preferred) Supervising experience: 1 year (preferred) Customer service: 1 year (preferred) Retail management: 1 year (preferred) Management: 1 year (preferred) Work Location: In person
We are seeking a dynamic and experienced Café Supervisor to join our team at Feya Café. The Café Supervisor will be responsible for overseeing daily operations, ensuring exceptional customer service, and managing a team of café staff. The ideal candidate will have strong leadership skills, excellent communication abilities, and a passion for delivering high-quality food and beverages to our customers. Responsibilities: • Supervise day-to-day operations of Feya Café, including opening and closing duties, inventory management, and cash handling. • Ensure exceptional customer service by greeting guests, taking orders, and addressing any concerns or complaints promptly and professionally. • Train, mentor, and motivate café staff to deliver outstanding service and uphold company standards. • Schedule and coordinate staff shifts, ensuring adequate coverage during peak hours and special events. • Maintain cleanliness and organization of Feya Café, including seating areas, kitchen, and restrooms, in accordance with health and safety regulations. • Monitor food and beverage quality, freshness, and presentation, and address any issues with kitchen staff as needed. • Assist with menu planning, pricing, and promotional activities to drive sales and meet revenue targets. • Handle administrative tasks such as payroll processing, staff evaluations, and performance reviews. • Collaborate with management to develop and implement policies and procedures to improve efficiency and customer satisfaction. • Stay updated on industry trends, competitor activities, and customer preferences to enhance Feya Café’s offerings and maintain a competitive edge.
Are you a dynamic and organized professional looking to make a significant impact on a growing organization? We're seeking a talented Office Manager to join our team and play a pivotal role in ensuring the smooth and efficient operation of our office. The prospective applicant needs to demonstrate the following: · Mainly responsible in making office run smooth on day to day basis. · Planning work schedules, assigning task and delegates responsibilities · Organize office operations and procedures · Dealing with correspondence, complaints and queries · Preparing letters, presentations and reports to Director. · Supervising and monitoring the work of administrative staff · Handling all correspondence and enquiries relating to accounts, sales and vacancy records · Liaising with staff, suppliers and clients · Implementing and maintaining procedures/office administrative systems · Attending meetings with Director and other staffs · Ensuring a high level of compliance is always maintained. Skills, experience, and qualification required for the role. · Proven experience as an Office Manager or similar role. · Excellent organizational and multitasking abilities. · Strong communication and interpersonal skills. · Proficient in Microsoft Office Suite and basic financial management. · Ability to handle confidential information with discretion. · Problem-solving mindset and attention to detail. Experience in the similar role for 3 years is desirable. If you are a skilled Office Manager looking for a dynamic and exciting working environment, and ready to accept new challenge; then we want to hear from you! To apply, please submit your resume outlining your experience and qualifications.
Based in the heart of Hampstead. A 2 minute walk from the tube. Small but busy pan-asian restuarant with not only great dine in sales but also great take aways! Full, guaranteed hours available. Part time will be considered based on experience and flexibility. We will always do our best to offer a fair and balanced work schedule that fits in with the other important things in life. We also pay you for every hour you work! You'll never work for free at dim t. What we offer.. Competitive salary with service charge (stated earnings are with service charge) Pay rate with service charge (up to £13.50per hour) Small but capable team with 5* standards Fantastic Head Chef and General Manager there to support, always. Full training to make sure you are confident and ready which will include preping, cooking & tasting all the menu! £250 staff referral for any position Immediate starts possible. Full training given. We will always make sure you are confident and ready! Full, guaranteed hours available. Part time will be considered based on experience and flexibility. We will always do our best to offer a fair and balanced work schedule that fits in with the other important things in life. Bring your friends! £250 referral bonus for any hires, any role. Progression and chances to move up the ranks! Access wages early through Wagestream and pay yourself as you earn! WE BELIEVE IN KEEPING IT SIMPLE Focusing on great food, exceptional service and spectacular sites and it seems to be working as we have now grown to over 50 restaurants. IN OUR EYES, WE’RE THE PERFECT SIZE Big enough to offer growth and career development and small enough to offer the support and attention you need to be successful. WE AREN’T CORPORATE OR STUFFY We keep it real with a present and hands-on leadership team offering support every step of the way. YOU CAN HAVE A GREAT CAREER WITH DIM T With clear progression plans for everyone, a fully supported apprenticeship programme and a very active People Team. Whether you just want to get more skilled in the kitchen or become an area chef… we want to get you where you want to be. A CAREER IN HOSPITALITY Is rewarding, interesting, ever-changing and fun. We know that the hours can be long, and this doesn’t suit everyone’s lifestyle, so we are more than happy to discuss flexible working. And we don’t just talk about being an equal opportunity employer we work hard to make sure everyone feels welcomed, that they belong, and they have everything they need to have a successful time at Wildwood. We encourage applications from all backgrounds, communities, and industries, and are committed to having a team that is made up of diverse skills, experiences and abilities.
Rossopomodoro is hiring. We have exciting plans for growth in the very near future, so we are looking for people-focused people with restaurant service experience, whose career ambitions we match with amazing development opportunities. If you have a strong interest in or knowledge of Italian food and culture, have great communication skills, and get a buzz out of interacting with customers and cooking or selling fantastic products with pride and passion, then we would love you to become part of our friendly team! Please send your CV and join our ever-growing, exciting team.
The Bar and Restaurant Manager oversees the daily operations of a bar and restaurant, ensuring excellent customer service, effective staff management, and a high-quality dining experience. This role involves managing both the front-of-house and back-of-house operations, including staff supervision, inventory control, financial management, and adherence to health and safety regulations. - Recruit, train, and supervise staff members. - Schedule shifts and assign tasks to ensure optimal staff coverage. - Conduct regular performance reviews and provide feedback and training. - Address staff issues and conflicts promptly and professionally. - Ensure high standards of customer service and address customer complaints efficiently. - Monitor customer satisfaction through feedback and adjust operations accordingly. - Develop strategies to enhance customer experience and loyalty. - Oversee daily operations to ensure smooth and efficient service. - Manage opening and closing procedures. - Ensure the bar and restaurant are clean, well-maintained, and compliant with health and safety regulations. - Coordinate with kitchen staff to ensure timely and accurate order delivery. - Monitor and manage budgets, including labor costs, food costs, and beverage costs. - Conduct regular financial reporting and analysis. - Implement cost-saving measures without compromising quality. - Manage cash handling and reconcile daily sales. - Order and manage inventory, including food, beverages, and supplies. - Conduct regular inventory audits and manage stock levels. - Negotiate with suppliers for the best prices and quality. - Develop and implement marketing strategies to attract and retain customers. - Plan and execute promotional events and special offers. - Utilise social media and other platforms to promote the bar and restaurant. - Proven experience as a bar and restaurant manager or in a similar role. - Strong leadership and management skills. - Excellent interpersonal and communication skills. - Financial acumen and experience with budgeting and financial reporting. - Knowledge of food and beverage operations. - Familiarity with health and safety regulations. - Ability to work flexible hours, including nights, weekends, and holidays. - Proficiency in point-of-sale (POS) systems and other restaurant management software. - Fast-paced environment requiring multitasking and quick decision-making. - Physical demands include standing for long periods, lifting heavy items, and performing repetitive tasks. - Occasional stressful situations due to high customer volume or staff shortages. The Bar and Restaurant Manager plays a crucial role in ensuring the success of the establishment, requiring a blend of management expertise, customer service skills, and financial acumen. This position offers the opportunity to work in a dynamic and rewarding environment with potential for career growth.
One of our client is seeking an experienced Chef de Partie to join their culinary team and contribute to the success of our kitchen operations. As a Chef de Partie, you will play a crucial role in assisting the Sous Chef and Head Chef in preparing and cooking high-quality dishes while maintaining our standards of excellence. If you have a passion for culinary arts, strong leadership skills, and a dedication to delivering exceptional food experiences, we invite you to apply for this exciting opportunity. Responsibilities: - Assist the Sous Chef and Head Chef in preparing and cooking menu items according to established recipes and standards, ensuring consistency and quality in every dish. - Supervise and mentor junior kitchen staff, including Demi Chefs and Commis Chefs, providing guidance and support to help them develop their skills and capabilities. - Manage a specific section of the kitchen, such as the grill, sauté, or pastry station, overseeing food preparation, cooking, and plating to meet service requirements and guest expectations. - Monitor inventory levels and assist with ingredient procurement and stock rotation, communicating with the kitchen manager or purchasing department to ensure adequate supply levels and minimize waste. - Maintain cleanliness and organization in the kitchen, including equipment, work surfaces, and storage areas, following food safety and sanitation standards to ensure a hygienic and safe working environment. Requirements: - Proven experience as a Chef de Partie or similar role in a high-volume restaurant or hotel kitchen, with a strong background in culinary arts and food preparation. - Extensive knowledge of cooking techniques, kitchen operations, and menu planning, with the ability to work effectively in a fast-paced environment and deliver top-quality cuisine. - Leadership skills and the ability to motivate and inspire kitchen staff, fostering teamwork and collaboration to achieve common goals and objectives. - Excellent communication and organizational skills, with the ability to prioritize tasks, delegate responsibilities, and manage time effectively to meet deadlines and exceed expectations. - Flexibility to work evenings, weekends, and holidays as needed, to accommodate the needs of the business and ensure smooth kitchen operations during peak hours. Benefits: - Competitive salary commensurate with experience and skills. - UK visa sponsorship - Opportunities for career advancement and professional development within our culinary team. - Employee discounts on food and beverages. - A positive and collaborative work environment with opportunities for creativity and innovation. - Health and wellness benefits, including insurance coverage and access to employee assistance programs.
One of our client is seeking an experienced Chef de Partie to join their culinary team and contribute to the success of our kitchen operations. As a Chef de Partie, you will play a crucial role in assisting the Sous Chef and Head Chef in preparing and cooking high-quality dishes while maintaining our standards of excellence. If you have a passion for culinary arts, strong leadership skills, and a dedication to delivering exceptional food experiences, we invite you to apply for this exciting opportunity. Responsibilities: - Assist the Sous Chef and Head Chef in preparing and cooking menu items according to established recipes and standards, ensuring consistency and quality in every dish. - Supervise and mentor junior kitchen staff, including Demi Chefs and Commis Chefs, providing guidance and support to help them develop their skills and capabilities. - Manage a specific section of the kitchen, such as the grill, sauté, or pastry station, overseeing food preparation, cooking, and plating to meet service requirements and guest expectations. - Monitor inventory levels and assist with ingredient procurement and stock rotation, communicating with the kitchen manager or purchasing department to ensure adequate supply levels and minimize waste. - Maintain cleanliness and organization in the kitchen, including equipment, work surfaces, and storage areas, following food safety and sanitation standards to ensure a hygienic and safe working environment. Requirements: - Proven experience as a Chef de Partie or similar role in a high-volume restaurant or hotel kitchen, with a strong background in culinary arts and food preparation. - Extensive knowledge of cooking techniques, kitchen operations, and menu planning, with the ability to work effectively in a fast-paced environment and deliver top-quality cuisine. - Leadership skills and the ability to motivate and inspire kitchen staff, fostering teamwork and collaboration to achieve common goals and objectives. - Excellent communication and organizational skills, with the ability to prioritize tasks, delegate responsibilities, and manage time effectively to meet deadlines and exceed expectations. - Flexibility to work evenings, weekends, and holidays as needed, to accommodate the needs of the business and ensure smooth kitchen operations during peak hours. Benefits: - Competitive salary commensurate with experience and skills. - Opportunities for career advancement and professional development within our culinary team. - Employee discounts on food and beverages. - A positive and collaborative work environment with opportunities for creativity and innovation. - Health and wellness benefits, including insurance coverage and access to employee assistance programs.
Company Description We are currently looking for a Sales Manager – Groups and Events to join our London Cluster sales team. Here’s your opportunity to join one of the fastest growing companies in the UK with a reputation for disrupting the industry. Selling our sought-after hotels, you will gain broad multi-site experience across our four locations to deliver budget expectations and grow market share. Reporting to the Director of Sales – London Cluster, we’ll look to you to drive some amazing Group, Meeting & Event business into Hoxton’s London portfolio of hotels. This includes The Hoxton Shoreditch, The Hoxton Holborn, The Hoxton Southwark and The Hoxton Shepherd’s Bush. If you’re well connected in the MICE industry, experienced in a hotel sales environment and keen to hit those targets, this is just the ticket. Job Description What you’ll do… Hook us up with the key players in the MICE industry - developing solid relationships across the Groups, Meetings & Events segment and securing new business opportunities Work with the Director of Sales to build and execute your annual Account Management Plan outlining creative, proactive actions within your market to support the delivery of revenue objectives Use initiative to monitor the business pace & market trends, pitching in initiatives to meet the monthly budget expectations Utilise Delphi to maintain up-to-date account information and proactively hunt for new leads Proactively organise show rounds, familiarisation trips, national office visits and presentations to enhance The Hoxton’s exposure amongst Key MICE Agencies Represent The Hox at external industry networking events, tradeshows and sales trips Collaborate closely with the Reactive Groups, Meetings & Events team to ensure we maximise conversion and identify new leads for repeat business Be passionate about meeting our goals, working as part of an energetic and dynamic team to reach those revenue goals and KPIs Qualifications What we’re looking for… Someone with at least 2 years’ experience in London hotel or venue sales who can make a quick impact in our buzzing team A people person with a black book of industry contacts and a big focus on growing long-lasting relationships UK Driving license would be highly advantageous We’re big on enthusiasm and those who get a kick out of working autonomously People who enjoy working at a fast pace, adaptive to change You’re looking for a place where you can be you; no clones in suits here We leave our egos at the door and help each other to get the job done You’re up for doing things differently and trying (almost) everything once If we get stuck in a lift together, we’d have a good time and share a few laughs You want to be part of a team that works hard, supports each other and has fun along the way Additional Information What’s in it for you… Competitive salary 25 days holidays (plus bank holidays), pension, life insurance and eligibility to part take in company discretionary bonus scheme A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing It’s ok not to be ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders Treat yourself once in a while with lots of retail & hospitality perks through our partners Enjoy a free night at The Hoxton and a meal for two when you first start with us Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work Extra time off to volunteer with one of our partner charities Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
Performs various physical duties as assigned. Maintain all safety standards. Moves, secures, installs, builds, loads, or unloads materials. Performs some specialized tasks which may require on-the job training. Effectively using heavy and light equipment, depending on the jobsite/assignment. Moves items from place to place, according to direction from the site supervisor. Moving tools, equipment, or other material as directed in plans or by supervisor. Skills needed: Ability to read labels, safety warnings, and guidelines Attentive to detail and alert at all times to ensure safety Able to receive and follow instructions and communicate with co-workers
We are looking for a passionate Breakfast Supervisor at UBA restaurant in Hotel Hart Shoreditch . As a Breakfast Supervisor, you will be responsible for overseeing the smooth running of the breakfast and lunch operations in our UBA restaurant, through adequate planning and organising. This role will be responsible for supervision of staff and the handling of guest enquiries / concerns. Checking that the requisitions have been picked up, the side duties and cleaning procedures completed. Passing on duties within the working team on the day to day, by splitting them up between staff. To assist the F&B Manager/Restaurant Manager to regularly monitor service standards through service audits and addressing shortfalls to ensure standards are consistently being followed. To adhere to all SOPs to ensure consistency in Service, Presentation, Cleanliness, Health and Safety compliance, and Food Safety compliance. To ensure that a suitable number of the F&B staff are on duty on all shifts by checking breakfast forecasts and house counts.
Bartender Job Requirements and Responsibilities: Provides a pleasant drinking experience to customers. Serves drinks while maintaining a clean and sanitary bar area. Attends to the detail and presentation of each order. Prepares and maintains ingredients by following recipes. Adheres to proper alcohol handling, sanitation, and safety procedures, and maintains appropriate dating, labeling, and rotation of all beverage items. Coordinates daily supply inventory for bar and submits orders to supervisor; assists with receipt of deliveries. Contributes to daily, holiday, and theme drink menus in collaboration with supervisor. Ensures smooth operation of bar services during absence of supervisor. Completes cleaning according to daily and weekly. Assists with orienting new employees to their work area. Listens to customer complaints and suggestions and resolves complaints. Instructs personnel in use of new equipment and cleaning methods and provides efficient and effective methods of maintaining work area. Bartender Qualifications/Skills: Demonstrated knowledge of and skill in ability to safely and effectively operate standard beverage service equipment Adaptability Decision-making Customer service Oral communication Planning, problem solving, and teamwork Self-motivated High energy Level Multi-tasking Minimum two (2) years of bar or restaurant experience to include drink preparation
Black Bear Burger is a serious contender for London’s best burger! 🍔 Our mantra of ‘simple done well’ has won us many loyal customers and a big buzz online. It’s important to us for you to know we’re serious about burgers so all trial shifts get a burger and chips so you can taste what we're all about. We are looking for an experienced manager to join our team in central London. About you -Looking for full time (around 45h/wk)- -Full availability- -Previous experience as a kitchen manager- -Looking to join somewhere you can be proud of working- -Ability to work in and manage a fast paced, high volume operation- About the role -Opening/closing shifts- -Managing the day to day operation of the kitchen- -Managing the kitchen Grill section / fry section- -Fulfilment of all mis en place for service- -Maintaining cleanliness of kitchen- -Keeping kitchen safety and due diligence information up to date- — ensuring kitchen is run in line with company standards -Paid every 2 weeks- -£14.50/hr We’re growing too, with two new sites planned this year, and we’re looking to bring on board some great new people to grow with us. If this sounds like something that excites you get in touch!!
Black Bear Burger is a serious contender for London's best burger! Our mantra of 'simple done well' has won us many loyal customers and a big buzz online. It's important to us for you to know we're serious about burgers so all trial shifts get a burger and chips so you can taste what we're all about. About you -looking for full time (around 40h/wk)- -Full availability- -Previous experience as CDP/ GRILLER--Looking to join somewhere you can be proud of working--Ability to work in a fast paced, high volume operation- About the role being responsible for the shift when manager is not present Opening/closing shifts- -Grill section / fry section- Fulfilment of all mis en place for service- Maintaining cleanliness of your section and the wider kitchen- -Paid every month- -£12–£12.50// We're growing too, with two new sites planned this year, and we're looking to bring on board some great new people to grow with us. If this sounds like something that excites you get in touch!! *Must have CDP/Griller chef experience*
At Bread&Truffle, we craft Italian sandwiches with love and are currently seeking a vibrant, ambitious, and dedicated individual to fill the role of Store Manager in our esteemed establishment. Job Overview: We are on the lookout for talented individuals with a minimum of 1 year of management experience and strong recommendations. As store Manager, you will be responsible for the daily operations, ensuring the running of the store is smooth and efficient, while also training and developing the team. This role is fundamentally about optimizing store operations through effective training, instruction, and development, ensuring a high level of customer satisfaction and maintaining the quality standards that Bread&Truffle is known for. Responsibilities: Daily Operations: Oversee and manage all areas of the store, ensuring that daily tasks are carried out effectively and efficiently. Training and Development: Ensure the team is adequately trained and developed to perform their roles to the highest standard. Hygiene and Cleaning: Maintain high standards of cleanliness and hygiene across the entire store and team, ensuring all team members hold a valid Alimentas Hygiene Certificate. Inventory Management: Take charge of the store's entire stock process, ensuring correct counts, smooth deliveries, adherence to FIFO principles, and efficient communication and analysis regarding stock. Waste Reduction: Continuously work to minimize product and ingredient waste, ensuring optimal product handling and quality by the team. Shift Planning: Produce a comprehensive monthly shift plan for all employees, managing and updating any unforeseen alterations efficiently. Requirements: At least 1 year of relevant management experience. A track record of excellence in previous roles. Food Safety Certificate or the ability to obtain one promptly. Why bread&truffle ? Joining our team means becoming a part of a vibrant and expanding company with tremendous potential for personal and professional development. If you believe you have the passion, skills, and vision needed for this role, apply with your full CV to explore further. We eagerly await your application and look forward to the possibility of you joining our exceptional team. Let’s make some bread&truffle magic together! Previous experience as assistant manager in the food industry is necessary. Job Type: Full-time Salary: £32,000 - £ 35,000 ( + BONUS )
Are you a dynamic and organized professional looking to make a significant impact on a growing organization? We're seeking a talented Business Support Manager to join our team and play a pivotal role in ensuring the smooth and efficient operation of our Business. ** The prospective applicant needs to demonstrate the following:** · Mainly responsible in making business run smooth on day to day basis. · Planning work schedules, assigning task and delegates responsibilities. · Organize office operations and procedures · Dealing with correspondence, complaints and queries · Preparing letters, presentations and reports to Director. · Supervising and monitoring the work of administrative staff · Handling all correspondence and enquiries relating to accounts, sales and vacancy records · Liaising with staff, suppliers and clients · Implementing and maintaining procedures/office administrative systems · Ensuring that health and safety policies are up to date · Attending meetings with Director and other staffs · Ensuring a high level of compliance is always maintained. ** Skills, experience, and qualification required for the role.** · Proven experience as a Business Support Manager or similar role. · Excellent organizational and multitasking abilities. · Strong communication and interpersonal skills. · Proficient in Microsoft Office Suite and basic financial management. · Ability to handle confidential information with discretion. · Problem-solving mindset and attention to detail. ** Experience in the similar role for 3 years is desirable.** If you are a skilled Business Support Manager looking for a dynamic and exciting working environment, and ready to accept new challenge; then we want to hear from you! To apply, please submit your resume outlining your experience and qualifications.
Location: The Square Tavern Job Type: Full-Time Overview: The Square Tavern is seeking a dedicated and experienced Pub Manager to lead our dynamic team. As the heart of our establishment, you will be responsible for maintaining the highest standards of operational excellence while creating a welcoming atmosphere for both staff and patrons. This role requires a leader with a passion for the hospitality industry, strong management skills, and the ability to drive business success. Responsibilities: - Oversee the day-to-day operations of the pub, ensuring that customer service is of the highest standard. - Manage and train staff, including organsing schedules, conducting performance reviews, and providing continuous professional development. - Maintain meticulous records of inventory, finances, and compliance with health and safety regulations. - Develop strategies to enhance customer satisfaction and loyalty. - Handle customer inquiries and complaints with professionalism and patience. - Promote and market the pub, planning events and specials that attract and retain customers. - Collaborate with suppliers and vendors to negotiate contracts and ensure timely deliveries. - Ensure the establishment is maintained to the highest standards, including regular checks and coordination of maintenance and repairs. - Implement and monitor systems for handling cash and other payments and ensure staff compliance with these systems. Requirements: - Proven experience as a Pub Manager or similar managerial role in the hospitality industry. - Strong understanding of business management and accounting principles. - Excellent communication and interpersonal skills for a diverse range of customers and employees. - Capability to resolve conflicts efficiently while maintaining professionalism. - Flexibility to work during peak hours, including evenings, weekends, and holidays. - Proficient in managing multiple tasks in a fast-paced environment. - Personal license holder preferred. Qualifications: - References from previous employers. - Relevant hospitality qualifications are advantageous. Benefits: - Competitive salary. - Opportunities for professional growth and advancement. - Dynamic and supportive work environment.
Maintenance/Office Manager As a Maintenance/Office Manager, you will play a pivotal role in overseeing the maintenance, repairs, and renovations of our properties while providing essential administrative support to our property management team. You will be responsible for coordinating with contractors, ensuring timely completion of maintenance tasks, and maintaining compliance with regulations. Attention to detail, excellent communication skills, and proficiency in office operations are crucial for success in this role. - Key Responsibilities: - Coordinate maintenance, repairs, and renovations for multiple properties. - Communicate effectively with contractors to schedule and oversee maintenance tasks. - Assist property managers in administrative tasks such as filing, data entry, and document preparation. - Ensure properties are well-maintained and in compliance with regulatory standards. - Monitor maintenance budgets and expenses. - Respond to maintenance requests from tenants and address their concerns promptly. - Maintain accurate records of maintenance activities, expenses, and vendor contracts. - Conduct regular inspections to identify maintenance needs and address any issues promptly. - Collaborate with property management team to develop and implement maintenance plans. - Provide support during property inspections and audits. Requirements: - Proven experience in an office environment, preferably in a property management or maintenance role. - Excellent telephone manner and communication skills. - Strong attention to detail and organizational skills. - Proficiency in computer operations - Ability to multitask and prioritize tasks effectively. - Knowledge of maintenance processes and regulations is desirable. - Ability to work independently and as part of a team. - Strong problem-solving skills and ability to handle challenging situations calmly and professionally. - Certifications in office management or property maintenance are a plus. If you meet the requirements outlined above and are passionate about ensuring the efficient operation and maintenance of properties, we encourage you to apply for this position. Join our team and contribute to creating exceptional living spaces for our tenants while supporting our property management efforts.
Sales Job description: Quota Crusher Rambo / Lady Rambo AKA Sales Manager Maternity Cover Position INCLUDE YOUR CV, A COVER LETTER AND WHY YOU WANT TO BECOME AN INTEGRAL PART OF THE MAINYARD STUDIOS TEAM.** We are opening up to someone who is switched on, sociable, productive, organised, resilient, curious, eager to learn about several businesses and industries, and wants to contribute to how a team and company can continually grow. Someone who is a leader in their own right and willing to stretch themselves to close deals! We don’t set boundaries for you apart from finding the right business to fill our spaces at light speed. The way you do it is up to you. We like to work with people who can problem-solve, get stuff done and can easily find joy in the ups and the challenges of daily life. We offer an opportunity to make an impact through your ideas and actions, push yourself and thrive in a fast-growing organisation. The Coworking/Shared Workspace environment is not for the faint-hearted but the reward in fulfillment, the people you will get to know and help and the sense of achievement is invaluable! Base Salary, £28k + bonus based on yearly performance 28 days holiday pa including bank holidays Possible remote work (again, 100% based on performance and not before you've proven yourself to the team) WE BELIEVE IN EMPOWERING OURSELVES AND EACH OTHER TO THRIVE. Our Story: The Mainyard Studios team wake up every morning to help business owners save money, focus their time, connect daily with other business owners and grow their companies. We make it our business to deliver the best value coworking spaces, private offices, music studios, podcast studios and maker-spaces by creating environments that support productivity, by striving to offer the most affordable rents compared to other multi-site workspace providers and by getting to know all of the people in our spaces so that we can connect them with others and resources to help them grow. In 2012, co-founders Remi & Tori took over a derelict factory near their home in Hackney Wick, East London. They worked 2 jobs and threw parties in the space to raise capital. They worked all available hours, day or night doing most of the building work themselves with upcycled and scavenged materials to transform the unloved building into a place where an entrepreneurial community could thrive. Now in 2023, Mainyard Studios is a growing affordable workspace provider and home to 400+ businesses from multiple industries housed in the various coworking spaces, offices, music studios, and maker spaces in 11 sites spread across 5 London boroughs. We are fanatical about personal development and believe that it is integral to achieving desired outcomes in life. You need to show that you are committed to your own personal development through the books you read, the podcasts you listen to and events you attend and recommend to others. Everybody who joins our team joins our monthly Tony Robbin's team coaching sessions that are going to help us understand ourselves, one another and communicate better. Everybody has a say in how we run and grow the company. We take an away day every quarter to review and plan plus 3 days per year to do a more in-depth approach. We are still in a kind of 'Start-Up' mode due to the velocity at which we have scaled in the last 6 years. Our core values: · Collaboration over Competition - There are always opportunities to connect with others and grow together. Share what you know. Help others to do the same. · Progress over perfection - Stay curious, ask questions and take action! Challenge the status quo to show you are participating in life. · Leadership - Every member of the Mainyard Team must become a Leader in their own right. Care for the well-being and growth of the company as if it is your own · Humour - Seeing the lighter side and the lessons in life. Life is such a gift. Getting offended and taking things too personally is a waste of time. Let's focus on how to progress · See the value in everything - Our universe of fair exchange offers rewards in exchange for value delivered. We deliver value through our workspaces in which people grow their businesses and connect with others and in exchange, they pay us money for that value. · No drama - Because life is too short not to find peace, joy and to knuckle down and problem solve! At MYS we all get 5% to stew over the problem and are expected to spend 95% on problem-solving. · Ownership- Taking responsibility for your life and the experiences you have. We are known for the meaningful relationships cultivated and created amongst our residents and our ability to diffuse stress and make progress. We don’t serve wheatgrass smoothies or have an onsite-barbers however, Mainyard Studios is hand-made with love and we provide the space, community, and support people need to grow their business. WE BELIEVE IN EMPOWERING OURSELVES AND OUR COMMUNITIES TO THRIVE Requirements: You need to be…. · Minimum of 3 years of sales experience. · Willing and able to be the leader/owner of the workspace you manage as if it is your own · An amazing team player. · Passion and understanding for entrepreneurial communities. · Understanding of the Sales cycle from getting leads to close. · Successful track record in selling things. · Must be fanatical about personal development · Extremely organized · Have a good understanding of the market · Experience in commercial property is preferred, but not essential · Amazing negotiation skills · Able to work independently and use initiative · Exceptional listening and communication skills · Multiple account management skills · Become expert in what we are selling · Positive attitude, be a real go getter!! · Absolute Rockstar in productivity Your KPI Will Based on: Strategically managing the sales process from qualifying new membership opportunities to closing sales opportunities. Convert warm leads into a sale, with an expected minimum of 20 per month. Create your own sales opportunity: build relationships with brokers, get referrals and use our current database. Follow up key leads Serve as a lead point of contact for potential customers: Contact in a timely manner, understand what we are selling and be able to qualify the leads. Negotiate agreement and close contract to maximise profit Develop new business with existing clients and identify area of improvement to meet sales quota, based on sales/viewings feedback Make decisions based on facts/marketing research Provide accurate and timely account pipeline report, account plan updates and sales forecast Clearly communicate with the community managers with updates and training, connect efficiently with the marketing team and report trends to upper management Support and deliver sales training: design sales script for the team Become an industry expert Manage account decision making processes to ensure revenue is achieved Conduct viewings and rent out our spaces like a Rockstar! We have all kinds of spaces for all kinds of creative businesses and it's up to you how you fill them just as long as the right business, people that 100% get the MYS’s mission and vibe. Also renting at the right price and within a certain time frame of the spaces becoming available. This means choosing the types of people and businesses that will not only thrive in our workspaces but also contribute to the vibe (which is awesome!) The Location: We have 11 sites across London. You will not be assigned to a particular building and will be flexible as to where you work – HOWEVER we will expect you to go to each building on a regular basis to see our managers (as you’ll need to coach them on their sales technics and also show support), meet residents, see how each building develops, and conduct some viewings. You might also be required to cover for a creative manager when necessary albeit very rarely. Your bonus will be based on the level of occupancy of our buildings, therefore it is paramount that you do what Is necessary for you to achieve the results. Why Should You Apply? - If you like to see the impact of your efforts and energy, this is the place for you! On the flip side, your effort and energy directly impacts the business so if you do not like to or cannot create and implement things, please do not apply. It will be part of your job to co-create and apply the structure. - You’ll have a real chance to make a difference in the growth of a company with your input. - Mainyard Studios is an excellent vehicle to effect positive change in a wider sense as well as nurturing the growth and development of our community. - You will be in charge of your own schedule and business growth of your area (working within the parameters of the Mainyard brand that you help to shape!) - Opportunity to progress as the company grows. - Individual career and development plans - Training and development such as coaching sessions with Tony Robbins master coaches - Use of company equipment - Pension contribution - Well being support and counselling sessions if needed - Monthly team socials Mainyard Studios takes your personal data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorise Mainyard Studios to store your personal data in its electronic database, for the purpose of assessing you
The St Johns Tavern is a long-established bar & restaurant. It has a certain drama and demands a highly skilled, confident individual as Assistant GM to function within it. Someone who motivated & dynamic, as well as being warm & friendly. Age is immaterial, but maturity & responsibility are vital. Someone who enjoys making people feel happy & comfortable. Well versed in the finer traditions of European seasonal & regional cuisine. This aligned with a strong interest in Old World wines and high quality classical & craft beers. We are interested in presenting quality and tradition in a contemporary setting. Though we are informal neighbourhood restaurant, professionalism & service are VITAL. We are providing an experience and the successful candidate must be driven to set and maintain an honest and integral focus on the customer. On a more technical level, they will be expected to support the GM in all aspects of running the business. Be experienced as to EPOS systems, financial management, HR aspects including rota planning & structure and interacting with the kitchen brigade. Experience in dining service is important as the restaurant is the major draw, though any cellar experience regarding beers & ales would be a definite advantage. The position is, in essence, the righthand person to the GM. The position is full time, permanent, requires commitment but is ultimately rewarding. We are offering 40k+ pa according to experience
Overview: We are seeking an experienced Business Support Manager to join our team. The ideal candidate will oversee the administrative operations of the company, ensuring efficiency and compliance with company policies along with sales administration matters. Duties: - Develop and implement administrative policies and procedures - Manage office supplies inventory and place orders when necessary - Coordinate office activities and operations to secure efficiency and compliance with company policies - Manage agendas/travel arrangements/appointments etc. for upper management - Manage phone calls and correspondence (e-mail, letters, packages etc.) - Support budgeting and bookkeeping procedures - Oversee the recruitment and onboarding of new employees, ensuring that they are appropriately trained, and their paperwork is completed accurately - Manage and maintain relationships with vendors and service providers. - Manage and response appropriately for any complaints received from the clients. - Ensure that quotations are sent to all new account enquiries as per management’s direction and within agreed timescales. - Manage invoices and maintain records. Requirements: - Proven experience in the similar role - Bachelors Degree (preferred) - Excellent time management skills and ability to multi-task and prioritize work - Attention to detail and problem-solving skills - Proficient in MS Office. Excellent written and verbal communication skills - Strong organizational and planning skills This is a full-time position offering competitive compensation. If you are a detail-oriented individual with excellent organizational skills, we encourage you to apply for this exciting opportunity. Job Type: Full-time, Permanent
The Main Purpose of this Role · Hosting/Maximising covers/ turning tables · Dealing with Collins/DesignMyNight Messages · Answering phones and dealing with customer enquiries · Manage all reservation systems and ticketing including Design My Night & Tonic · Respond to all social media queries · To deliver outstanding customer service · Deliver and contribute to the sales strategy · Welcoming and entertaining private parties · Table plan management · Encouraging guest feedback · Build fantastic relationships with all other departments. · Enforcing house rules · Being a presence in the venues across key shifts and ensuring brand hosting values are being met. The Person · Exceptional standards of guest care · Pro active and reactive · IT literate, a good communicator, in all forms · Flexible in approach · Hours to suit the needs of the business · proficient in Design My Night · Thrives in a pressured environment · Problem solving and thinking ahead to spot possible mistakes ahead of time · Loves people! Customer Service Meeting and greeting customers with a smile and a friendly greeting and demonstrating customer awareness at all times. Co-ordinate your time effectively to ensure customers receive the best possible. Be ready at all times to see to the needs of customers. Use eye contact and communication to manage queues effectively and ensure that waiting customers are served in the correct order. Have a thorough knowledge of product ranges for beers, wines, spirits and cocktails and be confident to make recommendations/upsell. Always follow the Exhibit Bars steps of bar service Remove empty glasses, bottles and condiments as drinks are finished to ensure that the bar and customer tables are always clean and clutter-free. Resolve any minor issues or complaints that may arise but always communicate any issues with the Manager on duty so that the problem can be dealt with effectively. Great Communication Attend and contribute to pre-shift team meetings. Establish a positive, informal and friendly rapport with customers – be yourself! Maintain a positive and proactive relationship with kitchen, bar and reception teams throughout the shift to ensure that the customer experience is exemplary. Other Duties Be familiar with all products that are sold in the bar and restaurant by attending wine, food or any other training as required and be confident to explain dishes when serving your guests. Ensure that you clock in and out correctly. Ensure that your attire and presentation are of the highest standards. You should always look your best as first impressions are lasting (please refer to the grooming policy in your employee handbook). Arrive punctually for your shift and be ready to start work at least 10 minutes before your shift is due to start. Correctly follow company absence and lateness procedures. Comply with all Food Hygiene and Fire, Health & Safety and Licensing regulations, attending any training as required by the Company and adhering to all company policies and legislative requirements. HAVE FUN !
Tape London is recruiting for a daytime Office Administrator, this is a great opportunity for you to grow and develop in an evolving company. Main responsibilities will include but are not limited to: - Provide support to Directors and Senior Management - Planning and coordinating administrative procedures and systems - Diary management - Dealing with reservations during the day - General Office Management: answering phones, emails, drafting/editing documents - Meeting & greeting visitors; screening telephone calls and directing them to the right person - Providing end-to-end customer service from client onboarding to ongoing support including assisting with setting up client meeting/events, on & offboarding clients from systems, dealing with general client queries - Team coordination and management Key Skills Required: - Knowledge of Monday.com is desired but not compulsory for the right candidate - Ability to maintain high attention to detail while working in a multifaceted, fast-paced and growth-focused environment - Excellent written & verbal communication skills - Strong IT/Tech skills required - Strong administrative skills - Ability to multi-task under pressure with the ability to prioritise - Willingness to work hard, an aptitude to learn, tenacity, team player and a growth mindset This is a full time, office-based role with some flexibility to work from home occasionally
Summary Newly created, full time role for a small, ambitious café, located front and centre in the ground floor of our mixed use hospitality and workspace building in Peckham. The role will be hands-on, running and operating the café on a day to day basis and overseeing the café & floor team, to create an excellent, well established neighbourhood destination with the support of the Venue Manager and wider management team. . With expert training offered, this is a great opportunity for someone who has been a successful cafe assistant manager or head barista for at least 2 years, and is looking to take the next step in their career. It’s a chance to come in at the beginning and help create and shape the new team as part of a collaborative, progressive venue which is full of life and open to all. We’re looking for an organised, engaging, business-minded person who fully understands our customers. Applicants should have spent at least 2 years in specialty coffee, with 1 year in cafe management or 2 years at a senior level. SCA Intermediate is preferable. Company Description Rye Lane Cornerhouse is home to a huge number of independently operated small businesses in the centre of Peckham. We run a shared workspace (via our sister company Market Peckham) and food hall, as well as acting as landlord and building manager to a music venue, gym, rooftop bar and restaurant. We’re a multifaceted, independent business focussing on offering an evolving, high quality platform for a diverse group of businesses and operators, which translates into an energetic and varied local destination for our customers. As we evolve and grow our operations to launch a new café in May, we’re looking for a professional and engaged Café & Assistant Venue Manager who can embed themselves in the life of our building, and work in a structured and creative way to maximise our collective offer, customer service, local appeal and footfall. Key Tasks: Responsibility for the day to day running and operation of the café set within our ground floor food hall, supported by the Venue Manager and wider management team, as well as assisting in the oversight and operation of the food hall. Responsibilities include; 1. Operational leadership – overseeing day to day operations of the café, managing a team to embed a motivated and enjoyable culture, implementing SOPs to ensure highly consistent, excellent standards, and monitoring inventory and supplies (all supported by the Venue Manager) 2. Customer experience – providing an exceptional, welcoming and memorable experience for every single customer, ensuring the space always looks beautiful, proactively engaging with customers and community to gather feedback and address concerns, and implementing initiatives to enhance customer loyalty and satisfaction 3. Financial management – adhering to budgets, exceeding sales targets and generating sustainable, healthy margins for the café, as well as feeding into strategic decision making to improve customer experience and business performance 4. Quality control – ensure the consistent delivery of a high-quality full hot and cold food and drinks menu, created and supported by a collective of creative, highly experienced industry professionals, as well as implementing and enforcing health and safety and general upkeep standards Required Skills; - Commercial Awareness - Strong understanding of café operations and financials. - Ability to set achieve sales and revenue targets. - Experience in cost control and menu pricing. - Knowledge of current trends and innovations in the UK hospitality industry. Leadership & Team Management - Self-starting and highly motivated - Proven ability to oversee, motivate, and encourage a diverse team. - Excellent communication and interpersonal skills to build positive relationships with team members, collaborators and customers. - Ability to promote a positive and supportive work environment for maximum productivity. Customer Service & Operations - Exceptional customer service skills with a focus on exceeding guest expectations, and setting a friendly, welcoming atmosphere for all. - In-depth knowledge of coffee as well as preparation techniques and equipment. - Good knowledge of UK food hygiene and safety regulations. - Ability to handle customer complaints and resolve issues in a professional and timely manner. - Detail-focussed, with a proven track record in maintaining high standards of service, cleanliness, and presentation throughout venues. Problem-Solving & Decision-Making - Ability to make sound decisions under pressure and in fast-paced environments. - A proactive approach to anticipating and mitigating potential risks and challenges. - Excellent organisational and planning skills to ensure smooth daily operations and event execution. Additional Skills - Proficiency in relevant POS systems. - Excellent written and verbal communication skills. - Ability to work independently and as part of a team. - Commitment to continuous learning and development within the hospitality industry. If you’re interested we’d love to hear from you!