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Employee Relations Advisor\n\n Leeds – Hybrid (2-3 days in the office)\n\n Permanent\n\n \n\n Summary \n\n We’re seeking an ER Advisor to join our growing People team which will be based in our Leeds office on a hybrid basis. In this newly created role, you’ll deliver high quality, timely and pragmatic employee relations advice, expertly guiding managers through both formal and informal processes to achieve fair, consistent and legally compliant outcomes. You’ll act as a trusted partner to the business, balancing risk, best practice and commercial priorities while driving early resolution of people issues. A key focus of the role, will be to coach and upskill managers, building their confidence and capability to handle employee matters effectively, and helping to raise people management standards across the board. You’ll also play an active role in shaping and continuously improving ER policies and practice ensuring they are fit for the future. \n\n \n\n Some of the key deliverables will include:\n\n Delivery & Planning \n\nManage ER caseloads (disciplinary, grievance, performance, sickness) ensuring consistency, accurate recording and compliance with employment law and company policy. \n\nProvide advice and coaching to managers on ER matters, enabling timely issue resolution and building capability to manage cases confidently and independently.\n\nDevelop and improve ER frameworks including policies, processes, guidance, toolkits and template documentation, aligned to best practice and organisational needs. \n\nDrive proactive ER improvement through trend analysis, risk identification and delivery of ER related training and communications.\n\n Relationship Management \n\nBuild strong working relationships with managers, HR colleagues and key stakeholders to deliver a consistent ER service. \n\nProvide clear, balanced and pragmatic advice, outlining options, risks and recommended approaches. \n\nCoach and guide managers to take ownership of people issues, encouraging early, informal resolution where appropriate. \n\nWork collaboratively across the wider HR Services function to support people processes. \n\nSeek feedback from managers and colleagues to continuously improve ER service delivery and ways of working.\n\n Operational delivery \n\nProvide timely, high quality ER advice in line with service standards, supporting complex policy interpretation and ensuring managers understand their roles and responsibilities.\n\nSupport and attend ER processes including investigations, hearings and appeals, consultation, TUPE and redundancy activities, preparing documentation, accurate records, letters and notes as required.\n\nCoach and upskill managers throughout ER procedures, using, data, insight and practical guidance to build confidence and proactively manage absence, performance and ER risk.\n\nUse data, reporting and legal insight to identify trends, influence improvements in policy and practice, and ensure ways of working remain aligned with current employment law.\n\n \n\nWhat we’re looking for: \n\nProven experience in managing complex ER cases. \n\nStrong working knowledge of employment law and its application to casework. \n\nDemonstrable experience in supporting managers through formal processes. \n\nExcellent written and verbal communication skills. \n\nAbility to analyse information, identify patterns and propose solutions.\n\nPrevious experience working in a large, complex or unionised environment. \n\nIdeally, exposure to policy review or development. \n\nPrevious experience in the delivery of manager training or coaching.\n\n \n\nBenefits\n\n25 Days Holiday plus Bank Holidays.\n\nPension with a leading provider and up to 8% employer contribution.\n\nPersonal Wellbeing and Volunteer Days.\n\nPrivate Medical Insurance.\n\nSalary sacrifice car scheme (Hybrid/Electric Vehicle).\n\nFree 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice).\n\nFlexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes.\n\nNext Steps: \n\nAs a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. \n\nWe’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. \n\nAbout Us: \n\nWe are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. \n\nWorking across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. \n\nProgression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. \n\n#LI-LP1\n#LI-hybrid

This highly reputable and collegiate international practice is seeking a senior in-house lawyer to focus on compliance and regulatory matters as part of the in-house team. You will currently be either a commercial contracts lawyer or commercial litigator currently at an international or national practice seeking a move in-house or already in a general legal compliance role with a law firm or in-house. Reporting directly to the GC of EMEA, you will be a trusted advisor, providing expert legal insight and solutions on a range of compliance, regulatory and professional conduct issues. This role requires a proactive lawyer who can effectively develop high-level projects as well as day-to-day issues from senior stakeholders, including senior management and partners at the firm. Responsibilities • Advising on legal, regulatory & ethical standards, • Leading global risk management projects., • Developing & rolling out global risk management policies & providing training, • Advising on claims, complaints & circumstances., • Investigating potential conduct issues., • Designing & implementing compliance systems & procedures., • Supervising junior lawyers within the team This is a fabulous opportunity for a senior lawyer (minimum 7 years PQE) to join a highly regarded in-house legal team. Ideal lawyers will have a strong commercial or commercial litigation background. You will have excellent interpersonal skills with the ability to build a strong rapport with key senior stakeholders throughout the organisation, the ability to think commercially and logically. Applicants must be based in the North and be able to work out of Leeds on a hybrid basis. On offer is a top-end salary (to £100,000 base) and benefits package and a collegiate, team atmosphere within a state-of-the-art office. To learn more about this role, please send your CV to Adele Callaghan (specifying full details of your current remuneration package) or email me for a return call to discuss the role. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays

Hays Legal is exclusively instructed on this key senior in-house appointment at this international professional services organisation offering a truly collegiate environment. Reporting to the General Counsel for EMEA, you may currently be working as a fee-earner at a law firm (international or national firm) with a commercial contracts or litigation or corporate focus or will already be an in-house lawyer or be working in a compliance role in a professional services organisation. As a trusted advisor, you will provide expert advice and solutions on a range of commercial contracts and data matters, regulatory, compliance and professional conduct matters. Key responsibilities include: • Advising on contract issues and data protection queries., • Leading on global risk management projects., • Designing and implementing compliance systems and procedures., • Developing and rolling out global risk management policies and providing training. Applicants must be based in the North and be able to work out of Leeds on a hybrid basis. Full-time or part-time. On offer is a top-end salary and benefits package and a collegiate, team atmosphere within a state-of-the-art office. To learn more about this role, please send your CV to Adele Callaghan (specifying full details of your current remuneration package) or email me for a return call to discuss the role. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays

Pentest People part of the WorkNest group is seeking an ambitious and customer-focused Business Development Manager to help grow our client base and drive revenue through high-quality sales execution. This role plays a central part in the success of our commercial function, combining proactive business development with the effective management of inbound leads generated through marketing activity. You’ll build relationships with prospective clients, understand their needs, and present tailored solutions that deliver real value. You’ll thrive in a fast-paced, collaborative sales environment where initiative, professionalism, and curiosity are key. Success will come from blending strong client engagement with consistent pipeline activity, managing inbound leads while also developing self-generated opportunities to drive performance and long-term growth. This role offers a base salary along with a lucrative commission scheme, with an OTE (on-target earnings) projected at £70,000. Key Responsibilities Business Development & Sales Execution • Manage new business opportunities through a combination of inbound, self-generated, and outbound activity., • Build and maintain a healthy, balanced pipeline through effective prospecting, qualification, and conversion., • Manage the full sales cycle, from first contact and discovery through to proposal, negotiation, and close., • Consistently achieve and exceed individual sales and revenue targets., • Act as a trusted advisor, providing insight-led recommendations aligned to client needs., • Represent WorkNest at meetings (onsite may be required), events, and industry functions to strengthen our profile and generate new opportunities. Client Experience & Relationship Building • Deliver an exceptional customer experience at every stage of the sales process., • Build lasting relationships with prospects and clients based on trust, professionalism, and value., • Ensure a seamless transition for new clients through effective collaboration with internal teams., • Maintain a thorough understanding of WorkNest Secure’s products and services to support confident, consultative discussions. Pipeline Management & Reporting • Maintain accurate CRM records for all opportunities, interactions, and forecasts., • Track personal KPIs and pipeline performance, providing insights to the New Business Team Lead., • Identify trends or opportunities for improvement across sales and marketing touchpoints. Collaboration & Contribution • Work closely with Marketing to maximise the effectiveness of lead-generation campaigns., • Collaborate with colleagues in Sales, Operations, and Client Management to ensure joined-up customer journeys., • Contribute to team discussions, share market insights, and support continuous improvement across the function. Professional Growth • Take ownership of personal development, engaging in training, coaching, and mentoring., • Stay informed about cyber security and compliance market developments., • Demonstrate ambition and readiness to progress within a growing sales organisation. Skills & Experience • 2–4 years’ experience in B2B sales or business development, ideally within IT, technology, or cyber security., • Proven track record of achieving or exceeding commercial targets., • Experience managing a blend of inbound, self-generated, and outbound sales activity., • Strong communication, presentation, and relationship-building skills., • Skilled in developing new relationships and progressing qualified leads., • Excellent organisational skills, attention to detail, and CRM discipline., • Confident working independently while contributing positively to a team., • Proficient in Microsoft Office and CRM platforms, • Positive, motivated, and solution-oriented attitude., • Willingness to travel occasionally for client meetings and events. Personal Attributes • Driven: Motivated by achieving results and delivering value., • Professional: Acts with integrity, credibility, and consistency., • Customer-Focused: Understands and prioritises client needs., • Collaborative: Works effectively with colleagues across teams., • Proactive: Takes initiative to identify and pursue opportunities., • Resilient: Maintains composure and determination under pressure., • Adaptable: Thrives in a fast-paced, evolving environment. Benefits • 25 days annual leave + birthday leave, • Company pension (UK), • Subsidised gym membership, • Employee benefits platform, • Frequent team events, • Private healthcare (individual cover), • Learning Allowance Benefit – £100 per annum towards personal development, • Flexible working policy This is an exciting opportunity for a motivated and commercially driven Business Development Manager to join a growing cyber security business at a pivotal stage in its development. You will play a key role in shaping our continued success, helping to drive revenue growth while delivering outstanding value to our clients. If you are ambitious, proactive, and thrive in a fast-paced sales environment where your contribution has real impact, we would love to hear from you.

At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited to learn how technology can improve the way we work and help our customers which is always supported by strong human insight and communication. We’re looking for a driven and consultative Senior Sales Executive to join our growing sales team. This role combines new business development with account management, focused on selling Klipboard’s integrated payment solutions, Klipboard Money. You will play a critical role in driving revenue by: • Working alongside our software sales team to sell Money to our prospects, • Working alongside our account managers to expand existing relationships by upselling Money This is a senior individual contributor role (not people management) and is ideal for someone who thrives in a solution-led sales environment and wants to help shape the future of embedded payments in ERP. Key Responsibilities: • Cross-Selling Strategy: Develop and execute a cross-sell strategy for embedded payments across your assigned accounts., • Client Engagement: Build strong relationships with key stakeholders to understand their business needs and position embedded payments as a value-add., • Sales Execution: Manage the full sales cycle from discovery to full ramp up for embedded payments opportunities within existing accounts., • Consultative Selling: Act as a trusted advisor, educating clients on the benefits of embedded payments and how it integrates with their current SaaS usage., • Market Feedback: Provide feedback to Product and Marketing teams to help refine messaging, features, and go-to-market strategies., • Customer Success Collaboration: Partner closely with the Customer Success team to ensure seamless transitions and long-term client satisfaction. Skills, Knowledge and Experience: • 7+ years of B2B sales experience, with a strong track record in SaaS, ERP, fintech, or B2B payments., • Proven success in both new business development and strategic account management., • Strong understanding of payment processing, embedded payments, or financial software within ERP environments., • Excellent communicator, comfortable engaging stakeholders at all levels including C-suite., • Highly self-motivated with the ability to work independently in a fast-paced, remote-first environment., • Familiarity with sales tools like Salesforce, HubSpot, or equivalent CRM platforms. Prior experience selling into wholesale, distribution, automotive, retail and rental sectors is highly advantageous. Company Info You may also have seen from our recent posts that we are excited to begin sharing our new company name – Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter! At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." Equal Opportunities As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation. If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team. Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don’t meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills, we would love to hear from you! To all recruitment agencies: Klipboard does not accept agency speculative resumes. At present we only accept CV’s from Agencies on our PSL who have been assigned specific position/s. Please do not forward resumes to our careers site or direct to Klipboard employee as this does not constitute an introduction and Klipboard retrospectively will not be liable for any candidate ownership or fees related to unsolicited resumes.

About Facultatieve Technologies Facultatieve Technologies is a global leader in cremation and incineration systems, delivering environmentally responsible and technically advanced solutions to customers worldwide. Guided by our mission - Leading with Integrity, Innovating with Purpose, Prioritising Sustainability - we design, manufacture and service high-performance systems trusted in over 20 countries. With more than 140 years of engineering heritage and a strong commitment to safety, quality and continuous improvement, we are proud to set the standard in our industry. About the Role We are seeking a Customer Care Coordinator to join our Leeds-based Customer Care team. This role exists to ensure the reliable performance of customer equipment across the UK and Europe by coordinating service engineers, managing breakdown response and safeguarding service delivery. You will play a critical role in protecting customer uptime, maintaining service standards and ensuring accurate commercial recovery. This opportunity would suit an experienced service coordinator or customer support professional, ideally from a technical or engineering environment, who thrives in a fast-paced, reactive setting and enjoys balancing operational planning with customer communication. What You’ll Be Doing • Planning and coordinating scheduled service visits in line with customer service agreements., • Responding to breakdowns and organising engineer support to minimise downtime., • Allocating regional Service Engineers and subcontractors effectively., • Managing service parts, consumables and purchase orders., • Generating repair quotations and securing customer approvals., • Maintaining accurate planning, costing and ticketing records (CRM/ERP systems)., • Reviewing service reports and ensuring follow-up actions are completed., • Approving timesheets and expenses in line with company policy., • Building strong relationships with engineers, technical teams, suppliers and customers., • Contributing to continuous improvement within Customer Care. What We’re Looking For Essential • Experience in a service coordination, customer support or operational planning role, • Strong organisational skills with the ability to prioritise effectively, • Confident communication skills with a professional, customer-focused approach, • Experience using Microsoft Office and business systems (CRM/ERP), • GCSE English and Maths (or equivalent), • Full UK driving licence Desirable • Experience within a technical, engineering or manufacturing environment, • Experience coordinating field-based engineers, • Understanding of job costing and commercial processes, • Experience working in regulated or safety-critical environments Working Pattern & Travel Full time, 37.5 hours per week (Monday to Friday) with one day per week working from home. Salary: Between £34,000 - £38,000 per annum. What We Offer • 24 days’ annual leave, increasing with length of service, plus bank holidays, • Festive December shutdown, • An additional paid day off for your birthday, • Competitive pension scheme with company contributions matched up to 5%, • Company sick pay, • Life assurance at 6x your annual salary, • Health Shield wellbeing support and health care cash plan., • Employee Assistance Programme (EAP) offering confidential advice and support, • Bi-annual access to an independent pension’s advisor, • Electric vehicle salary sacrifice scheme, • Cycle to Work scheme, • Free on-site parking, • Dress Down Fridays, • The opportunity to work for a business with a strong commitment to sustainability and environmentally responsible practices Inclusion & Diversity Facultatieve Technologies is committed to building a diverse and inclusive workplace where everyone feels respected, supported and able to thrive. We welcome applications from people of all backgrounds and believe that diverse perspectives strengthen our teams and support our continued success.

An exciting opportunity has arisen for an experienced Employee Relations & Policy Lead to join a leading organisation within the engineering sector. This is a key role responsible for shaping and delivering a proactive employee relations strategy, ensuring a fair, consistent, and commercially focused approach across the business. You will lead a specialist ER team, partner closely with senior stakeholders, and play a critical role in managing complex casework, developing people policies, and maintaining effective relationships with trade unions. Key Responsibilities • Lead, coach, and develop a high-performing Employee Relations team, • Oversee and manage complex and high-risk ER casework, including disciplinaries, grievances, and organisational change, • Act as a senior advisor to HR and business leaders on ER matters, • Develop, review, and implement people policies in line with best practice and employment legislation, • Build and maintain strong relationships with trade unions, supporting consultation and negotiation processes, • Drive consistency and continuous improvement in ER processes and case management, • Analyse ER data and trends to inform strategy and proactive interventions About You • Proven experience in an Employee Relations leadership role, • Strong background in managing complex casework within a unionised environment, • Experience leading and developing teams, • In-depth knowledge of UK employment law and HR best practice, • Excellent stakeholder management and influencing skills, • Strong policy development experience, • Commercially minded with a pragmatic, solutions-focused approach This is a permanent hybrid role offering c£55,000 plus package. If you would like to find out more please apply now!

Job Whilst recruiting for a permanent HR Advisor or Senior HR Advisor role we also need a temporary candidate for the same position. This would suit someone looking for either just a temporary position but could also lead to a temp to perm placement in the same role. The duties outlined are the permanent duties but the work will centre around similar tasks. It is working within a small HR team for a leading consultancy firm. Someone looking for 4 days a week would be considered. We are looking for a varied HR Advisor role reporting to the HR Manager in this well established organisation. Job Description The main duties of the role include: Recruitment: Looking after the full-cycle recruitment activity, from candidate attraction to pre-employment checks and onboarding. Ensuring all current vacancies are advertised using the ATS system. Work with Marketing & HR Manager to manage the corporate LinkedIn account, social media, to attract potential candidates. Ensure Recruitment Activity Report is maintained Coordinate recruitment requests – gain appropriate authorisation, confirm job specification and agree campaign approach. Ensure recruitment activity process is followed, coordinate interviews with recruitment agencies and direct applicants as well as liaise with hiring managers and advise candidates accordingly. Draft offer letters and contracts of employment. Produce and Maintain recruitment KPIs for inclusion in board report. Maintain ATS with recruitment activity and produce analytics where required. Onboarding, Induction & Integration of new starters: Organise new starters into the business, co-ordinating induction, follow up processes etc Leavers Carry out exit interviews and updating records Completing all relevant administration Payroll Support: Act as backup point of contact for payroll provider / employees. Support payroll with any issues such as overpayments, owed payments etc. Notify payroll of all relevant information relating to payroll (i.e., new starters / leavers, tax forms, contract / benefit changes, sickness, absence maternity / paternity pay) using standard forms. Remuneration & Benefits: Maintain salaries data on system and employee files / records. Provide reports as directed and provide administrative support. Support HR Team with General HR Administration Ensure employee files are maintained. Manage holiday, sickness, absence systems. Answer policy queries from employees or refer to HR Manager. Other / Miscellaneous: Ensure the security of all confidential & accurate HR information in line with GDPR. Undertake periodic audits as directed, including annual GDPR audit across the business, produce risk assessment report for the board. Health & wellbeing: Provide health & wellbeing support, guidance and initiatives to management Performance Management/Employee Relations: Coordinate Head Office and Site annual appraisals and produce analysis and reports for the board. Working on a variety of employee relations casework, to provide advice, guidance & support – in line with company policy including absence, disciplinary, grievance, and capability investigations and meetings. HR Policy and Procedures: Contribute / support development and communication of HR Policies and Procedures. Person Specification: This is the requirements for the permanent role and similar applies to the temporary position but there is a level of flexibility. • Proven experience in a HR Adviser role - essential (3 -5 years)., • Commercial / SME experience desirable but not essential., • Experience supporting multi-site, blue collar workforce desirable but not essential., • Previous experience of payroll administration essential., • CIPD L5 essential or equivalent professional qualification., • Mental Health First Aid - desirable., • Educated to A-Level (or equivalent) or above essential., • Good working knowledge of UK employment law., • Good working knowledge of UK HR best practice., • Strong attention to detail / ability to process data with accuracy., • Strong planning and organisational skills., • Able to work to deadlines., • Able to multi task with an eye for detail., • Flexible and positive outlook., • Strong verbal and written communication skills., • Ability to influence & communicate at all levels throughout the business., • Maturity & confidentiality., • Excellent PC skills incl. Excel., • Customer focussed and a team player. Hours: 37.5 hours per week Salary: £34,000 to £40,000 pa (dependent upon experience) Location: Leeds Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for. By applying to this advertisement, you are hereby giving consent for Jo Holdsworth Recruitment to hold your details for a 30 day period and contact you via any method of contact you have listed on your application. (Jo Holdsworth Recruitment - Recruitment Agency)

At Netex UK, we are looking for a Senior HR Advisor to join our People team on a permanent, full-time contract (37.5 hours per week). This is a key role supporting the people agenda across the business, with real scope to influence culture, strengthen manager capability, and help shape an excellent employee experience. You’ll act as a trusted advisor to senior leaders and line managers, leading on key HR activity across recruitment, employee relations, engagement, wellbeing, performance, and policy development. You’ll also play an important part in supporting our employer brand and helping us build a positive, inclusive, and high-performing culture. What you’ll be doing • Owning and managing end-to-end recruitment across the UK., • Supporting employer brand activity in partnership with Marketing and Global HR., • Leading on employee relations matters, including disciplinary, grievance, and capability cases., • Supporting engagement survey activity and using data to identify improvement areas., • Coaching and advising managers on HR best practice, policies, and people management., • Supporting wellbeing initiatives and helping managers respond appropriately to absence and wellbeing concerns., • Contributing to the development and review of HR policies aligned with UK employment law and global standards., • Supporting payroll accuracy, HR administration, and employee records management., • Leading or contributing to strategic HR projects that improve the employee experience and organisational effectiveness. About you We’re looking for someone with: • Experience in a standalone HR role, ideally as an HR Advisor or similar., • Experience in the legal and employment aspects of human resources., • Experience managing complex employee relations cases., • A strong understanding of UK employment law and HR best practice., • Good working knowledge of HR systems and Microsoft Office., • Excellent communication, organisation, and problem-solving skills., • A resilient, adaptable, and collaborative approach. Desirable • CIPD Level 5, or working towards it., • Spanish language skills, or a willingness to learn. If you’re passionate about people, confident working autonomously, and ready to make a meaningful impact in a growing global organisation, we’d love to hear from you.

Who we are Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution. Since our inception in 2014, we’ve scaled to a $2 billion valuation and gained a presence in 6 countries globally - Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees. The EH Way At Employment Hero, we’re proud of our unique DNA, which we call The EH Way. We are Mission First - everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our Mission We are Remote First - we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy We are AI First - we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale We are Apolitical - we do not take a position on political or social topics, unless it relates to our Mission We Live by Our Values - we role model our values 100% of the time We Expect High Performance - we set a high standard and we’re not satisfied with being average This Role We’re looking for a Customer Success Consultant (CSC) to join our UK Customer Success team and take ownership of a portfolio of customers, helping them achieve meaningful business outcomes through Employment Hero solutions. In this role, you’ll build strong customer relationships, drive product adoption, and deliver proactive engagement that supports customer retention, satisfaction, and growth. You’ll act as a trusted advisor throughout the customer lifecycle, ensuring customers consistently realize value from our platform while contributing to a scalable, high-quality customer experience. What You’ll Be Doing Customer Portfolio Ownership • Manage relationships across an assigned portfolio of customers, • Deliver proactive, value-led engagement throughout the customer lifecycle, • Act as a trusted advisor, aligning Employment Hero solutions to customer business goals, • Maintain structured engagement plans tailored to customer needs Customer Engagement & Adoption • Conduct regular success conversations, reviews, and check-ins, • Drive product adoption, feature use, and customer maturity, • Deliver customer training sessions, webinars, and enablement activities, • Support customers in maximizing value from their Employment Hero platform Retention & Customer Health • Monitor customer health metrics and identify early risk indicators, • Take ownership of retention outcomes within your portfolio, • Partner with internal teams to resolve customer challenges, • Contribute to regional churn prevention initiatives Growth & Expansion • Identify opportunities for deeper product adoption and expansion, • Partner closely with Account Executives to progress qualified opportunities, • Support customers as their organisations grow and evolve Customer Advocacy & Voice of the Customer • Build strong relationships that encourage advocacy and positive sentiment, • Support development of customer references, testimonials, and success stories, • Share customer insights and feedback with Product and internal teams to drive continuous improvement Collaboration & Continuous Improvement • Work cross-functionally with Sales, Product, Support, and Customer Success teams, • Contribute to scalable engagement programs and customer success initiatives, • Use customer data and feedback to improve lifecycle strategies and customer experience Who you are This role could be a great fit if you: • Enjoy building long-term customer relationships, • Are motivated by improving customer outcomes, • Thrive in a fast-paced SaaS environment, • Take proactive ownership and collaborate effectively across teams, • Want to develop your commercial and customer success career What You Bring • Experience in a customer-facing role such as Customer Success, Account Management, Implementation, or Support, • Strong communication and stakeholder management skills, • Ability to manage priorities across multiple customers, • A proactive, solutions-focused mindset, • Experience working with SaaS platforms or technology products, • Experience in a B2B SaaS environment, • Client training or onboarding experience, • Understanding of HR, payroll, or workforce management solutions, • Experience using CRM or customer success platforms (e.g., Salesforce, Zendesk, Vitally), • Experience working with customer satisfaction metrics such as NPS, health scoring, or lifecycle analytics What We Can Offer At Employment Hero, we don’t just talk about a better way to work - we live it.Joining Employment Hero means • You will work remotely, with the flexibility to own your time and impact, • You will access cutting-edge tools to amplify your work, knowledge and outputs

HR Advisor / Senior HR Advisor (4–5 days per week) Salary: £36,000–£40,000 (Advisor) | up to £42,000 (Senior) + excellent benefits Location: Outskirts of Leeds City Centre with parking, then 1 day hybrid after probation An excellent opportunity for an experienced HR Advisor or Senior HR Advisor to join a busy, supportive HR team within a leading engineering firm. The client is open to recruiting a Senior level HR Advisor or HR Advisor CIPD Level 5 qualified. Part‑time (4 days per week) applicants will also be considered. This is a hands‑on generalist HR role, offering involvement across the full employee lifecycle in a multi‑site, operationally focused environment (e.g. engineering, construction, rail). Key Responsibilities • End‑to‑end recruitment, onboarding, inductions and probation management, • Employee relations support (absence, disciplinary, grievance, capability), • Payroll and HR administration support, • Remuneration, benefits and annual review support, • Performance management and appraisal coordination, • HR policy development, compliance and GDPR audits, • Health & wellbeing initiatives and advisory support About You • Proven HR Advisory experience (c. 5 years), • CIPD Level 5 or above (essential), • Strong UK employment law and HR best practice knowledge, • Payroll experience (essential), • Recruitment experience ( essential ), • Experience supporting blue‑collar, multi‑site workforces desirable, • Excellent communication, organisation and attention to detail, • Confident advising managers at all levels, • Full UK driving licence required

Regional H&S Consultant Location: Leeds Salary: Up to £50,000 package including travel Driving Licence needed as travelling to clients At Citation, we don’t just provide jobs; we create careers that inspire, empower, and elevate. As one of the UK’s leading providers of Health & Safety, HR, Employment Law, and ISO services, we’ve spent 30 years building a legacy of excellence. This milestone isn’t just a celebration of our past—it’s a springboard for our future, and we want you to be a part of it. • We’re not your average service provider. Our people bring their whole selves to work, combining their skills with their personalities to deliver outstanding client experiences., • With year-on-year double-digit growth, this is your chance to join a fast-moving business that values vision, determination, agility, and a knack for building great relationships., • We’ve built our success without cutting costs or creating bureaucracy. Instead, we prioritise actions over politics, empowerment over micro-management, and innovation over hierarchy. We are leaders who love what we do – and we want you to share in that passion. This is a truly exciting time to become part of Citation. With over 110,000 clients who love and rely on us across the group – and 15 business acquisitions in just three years – our ambition for growth has no limits. We’re also backed by KKR, Hg Capital, and HarbourVest, three of the world’s most respected private equity investors. Their new investment strengthens our position, ensuring stability and providing a solid foundation for even greater success over the next 3–5 years and beyond. Why Consultancy? Expand Your Expertise Working at a Health and Safety consultancy offers a rare opportunity to broaden your horizons. You’ll gain exposure to diverse industries, tackle unique challenges, and develop a skill set that’s second to none. Whether you’ve worked in a specific sector for years or are looking for a new adventure, don’t worry—we don’t expect you to know it all! We provide the training and support to help you thrive in every situation. Your Role: Protecting People, Empowering Businesses At Citation, people are at the heart of what we do—and as a Health and Safety Consultant, you’ll play a critical role in safeguarding our clients’ most valuable asset: their people. Your mission is to embed a culture of best practice with your clients, making safety a cornerstone of their operations. You understand that good health, wellbeing, and safety aren’t just checkboxes—they’re about exceptional management and leadership. Your Key Responsibilities: • Complex Problem-Solving: Dive into intricate client challenges and deliver tailored solutions., • Policy Mastery: Create and implement advanced H&S policies that set clients up for success., • Training Guru: Deliver impactful training sessions, helping clients raise the bar for safety standards., • Gold-Standard Guidance: Advise clients on best practices and ensure they exceed industry benchmarks., • Client Champion: Build lasting relationships as the trusted advisor clients turn to for support., • Legislation Pro: Stay ahead of regulatory changes and provide expert advice to keep clients compliant. This year, we’re celebrating an incredible milestone: 30 years of helping businesses thrive. But we’re not resting on our laurels—we’re evolving, innovating, and adapting to the ever-changing world of compliance and H&S regulations. With new government changes reshaping the landscape, businesses need expert guidance more than ever. As part of our team, you’ll be at the forefront of helping clients navigate these complexities while contributing to our rich legacy of excellence. About You: The Ideal Candidate We’re looking for engaging professionals with a passion for Health & Safety and a people-first approach. If you meet the following criteria, we’d love to hear from you: • Qualifications: NEBOSH Diploma or equivalent experience., • Professional Membership: Cert IOSH or actively working toward Chartered status., • People Skills: Exceptional communication and relationship-building abilities., • Experience: Whether you’re seasoned in the field or have honed your expertise through hands-on work, you’ll find a place to grow here., • Drive and Curiosity: A commitment to staying ahead of industry changes and delivering exceptional client service. What Makes Citation Different? At Citation, we’ve spent three decades creating a culture where people thrive. This isn’t just a job—it’s a place where your talent is celebrated, your ideas are valued, and your career can flourish. Here’s What You Can Look Forward To: • Diverse Opportunities: No two days are the same, thanks to the wide range of industries we support., • Supportive Environment: Join a team of over 150 professionals who are always ready to share knowledge and help you succeed., • 25 Days Holiday + Bank Holidays: Plus, your birthday off—because celebrating you matters., • Post-Wedding Bliss: Extra holiday to enjoy life’s special moments., • Healthcare Cash Plan: Prioritising your health and wellbeing., • Pawternity Leave: A day off to welcome your new furry family member., • Community Days: Time off to volunteer and give back to causes you care about As we celebrate 30 years of success, we’re more excited than ever about the future. If you’re ready to work with a team that values your expertise, creativity, and personality, we’d love to welcome you to Citation. This is your chance to be part of a company where your work doesn’t just make a difference—it defines the future of Health & Safety. Ready to start your journey? Let’s talk!

An ambitious, dynamic and passionate Sales Manager with a track record of developing high-performing sales teams required by a world leading capital equipment manufacturer. \n \nBASIC SALARY: £55,000 - £60,000 \n \nBENEFITS: \n· OTE £70,000 \n· Company Car \n· Group Pension \n· Mobile & Laptop \n· 26 Days Holiday \n \nLOCATION: Northern England \n \nCOMMUTABLE LOCATIONS: Manchester, Leeds, Hull, Newcastle, Liverpool, Carlisle, Bradford \n \nJOB DESCRIPTION: Sales Manager, Commercial Manager, National Sales Manager - Capital Equipment \n \nWe are looking for a passionate Sales Manager to manage a team of 3, as well as dealing with some of the most high profile accounts, who has a strong emphasis on coaching that creates a high performing team that is resilient and helps develop people to be what good looks like amongst their peers. \n \nYou will be proficient in value proposition based commercial arguments and selling techniques. The successful candidate will demonstrate strong relationship building skills that deliver wins for the business and our customers and create a team environment that is focused on our values of; shared risk, trust, respect, integrity and simplicity. \n \nKEY RESPONSIBILITIES: Sales Manager, Commercial Manager, National Sales Manager - Capital Equipment \n \nAs our Sales Manager, you will; \n· Lead , inspire and develop a high-performing sales team through coaching and mentoring \n· Foster a culture of continuous learning, professional development and accountability \n· Drive collaboration and motivation, ensuring a strong results-orientated team dynamic \n· Lead high-value sales negotiations, ensuring optimal outcomes for both customers and the business \n· Implement a value proposition-based selling approach to differentiate offerings and drive successful \n· Develop and implement a national sales strategy aligned with business objectives \n· Set and track key sales KPI's, ensuring alignment with revenue and growth targets \n· Build and maintain strong relationships with key customers and stakeholders \n· Act as a trusted advisor, ensuring customer needs are met with tailored solutions \n \nPERSON SPECIFICATION: Sales Manager, Commercial Manager, National Sales Manager - Capital Equipment \n \nTo be successful in your application for our Sales Manager role, you will; \n \n· Ideally a proven track record of field based sales leadership and coaching experience \n· Have experience in business development and account management \n· Have experience in value proposition sales - this is essential \n· Possess knowledge of capital equipment sales would be an advantage but not essential \n· Have strong negotiating and closing skills \n· Be adaptable with an openness to learning and development, able to adjust strategies in response to market changes \n \nThis role offers significant opportunity for an ambitious, experienced professional with a desire to develop their career with a growing and forward-thinking company and group with a track record and plans for strong growth. \n \nWe want someone who is driven to succeed and looking for an opportunity to work within a multinational organisation that offers extensive freedom of action and which has room to invest and very ambitious plans. \n \nTHE COMPANY: \n \nPart of a multi $billion international group, we are one of the world's largest manufacturers of standard and bespoke capital equipment used across a diverse range of industries (transport & logistics, food and drink processing, rail, mining and aggregates, industrial manufacturing, waste & recycling, pharmaceutical, petro-chemical). \n \nWe pride ourselves on being a leading provider of industrial weighing scales, tailored to meet the diverse needs of businesses across various sectors as well as setting the standard for service excellence in the UK. \n \nWhy join this Company? \n \n· The opportunity to join a very large multinational organisation \n· We have an active policy of promotion from within and offer the genuine opportunity to develop your career within the business and group \n· This position will be challenging but also tremendously rewarding, coaching, mentoring and training are an integral part of our culture \n· A first-class remuneration package including a highly competitive salary, bonus, pension, and other benefits normally associated with an international group. \n \nIt is highly likely you will have worked in any of the following roles, Sales Manager, Sales Director, Commercial Manager, Sales Team Leader, Field Sales Manager, National Account Manager, Key Account Manager, Service Sales Manager \n \nINTERESTED? Please click apply. You will receive an acknowledgement of your application. \n \nWallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. \n \nPlease Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. \n \nREF: IP18461, Wallace Hind Selection

Sewell Wallis are working with a highly successful and well-established organisation based in South Leeds, West Yorkshire, who are looking to recruit an HR Advisor on a 6-month contract basis. This is a brilliant opportunity to join a collaborative HR team reporting to a knowledgeable and supportive manager, whilst gaining exposure to a wide variety of duties across the board.\n\nThe HR Advisor role will cover a broad range of tasks including assisting with ER cases, working closely with various stakeholders across the business and supporting with recruitment and onboarding amongst other duties. This could be an excellent opportunity for someone with a HR Admin/Assistant background looking to gain broader exposure. They are looking for someone who is available for an immediate start.\n\nWhat will you be doing?\n\nLead employee relations cases (grievances, disciplinary, performance), ensuring fair, consistent, and policy-aligned outcomes.\nPartner with managers to apply HR policies and employment law confidently and compliantly.\nProvide trusted, confidential HR advice and support to employees across a range of issues.\nSupport absence and capability management, helping reduce sickness levels and improve performance.\nDrive in-house recruitment strategies, reducing agency reliance and improving hiring outcomes.\nSupport and guide managers through performance reviews, identifying development needs and enabling growth. Coaching and upskilling them on HR best practice, policies, and people management.\nCoordinate effective onboarding and inductions to set new starters up for success.\nMaintain accurate, timely HR records and systems in line with data protection standards.What skills are we looking for?\n\nPrevious HR experience at HR Administrator / Assistant / Advisor level.\nThe attitude and aptitude to learn and develop within a supportive team.\nStrong communication skills and the ability to build and maintain good relationships.\nThe ability to multi-task, and work within a fast-paced environment.\nCIPD level 3 or above is desirable though not required.What's on offer?\n\nImmediate start.\nOn-site parking.\nPotential for extension on contract or a permanent role.\nOpportunities for professional development (including study support).If you are interested in this opportunity, submit your CV now or contact Eleanor Kirk for more information.\n\nTo apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions

HR Advisor / Senior HR Advisor (4-5 days per week)\n Salary: £36,000-£40,000 (Advisor) | up to £42,000 (Senior) + excellent benefits\n Location: Outskirts of Leeds City Centre with parking, then 1 day hybrid after probation \n\nAn excellent opportunity for an experienced HR Advisor or Senior HR Advisor to join a busy, supportive HR team within a leading engineering firm. The client is open to recruiting a Senior level HR Advisor or HR Advisor CIPD Level 5 qualified.\n\nPart‑time (4 days per week) applicants will also be considered.\n\nThis is a hands‑on generalist HR role, offering involvement across the full employee lifecycle in a multi‑site, operationally focused environment (e.g. engineering, construction, rail).\n\nKey Responsibilities\n\nEnd‑to‑end recruitment, onboarding, inductions and probation management\nEmployee relations support (absence, disciplinary, grievance, capability)\nPayroll and HR administration support\nRemuneration, benefits and annual review support\nPerformance management and appraisal coordination\nHR policy development, compliance and GDPR audits\nHealth & wellbeing initiatives and advisory support\n\nAbout You\n\nProven HR Advisory experience (c. 5 years)\nCIPD Level 5 or above (essential)\nStrong UK employment law and HR best practice knowledge\nPayroll experience (essential)\nRecruitment experience ( essential )\nExperience supporting blue‑collar, multi‑site workforces desirable\nExcellent communication, organisation and attention to detail\nConfident advising managers at all levels\nFull UK driving licence required \n\nPlease click apply or email (url removed) \n\nHuntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.\n\nWe practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. \n\nPLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK

JMG Group is a private equity-backed insurance business headquartered in Leeds, with a strong UK-wide presence. As a top 30 broker, we’re rapidly growing through acquisitions, placing £350m+ Gross Written Premium annually. Our market reputation is built on customer excellence, driven by our people, systems, and processes.\n\nOur Claims team are predominantly based in our Guiseley Head Office, supporting our UK wide businesses with undertaking the case management of insurance claims made by our clients. We now have a fantastic opportunity for an entry level Claims Advisor and we are looking for someone who is highly organised, confident on the phone, and eager to learn. You’ll play a vital role in supporting our clients through the claims process gathering information, liaising with insurers, and ensuring claims are handled efficiently and with care. Full training will be provided, along with clear pathways for career progression within a supportive and professional environment.\n\nThe opportunity:\n\nThe role requires the provision of excellent customer service in line with FCA and Company guidelines. The Claims Handler will form part of a professional team which requires the appropriate behaviours to be displayed at all times to ensure the success of the Claims Function. This particular role will support our Motor Claims team.\n\nKey areas of responsibility include:\n\nResponsibility for the administration of all classes of Motor claims, managing the end to end process from first notification to settlement.\nDuties may include but are not limited to: taking first notification from a client, validating the claim against the policy coverage, discussing and determining liability, liaising with insurers, motor claim partners and uninsured loss recovery companies, providing customers with advice on mitigating their loss and how their policy may react.\nCreate a new claim file on the appropriate system upon notification.\nEnsure all claims follow the policy conditions and consult with senior management where necessary.\nManage allocated claims accurately and at all times within the laid down service level agreements.\nEnsure all business activity fully complies with FCA regulation and company procedures as detailed in the Conduct Polices and Guides to Best Practice.\nIdentify, log and handle any complaints in accordance with regulation, the Company’s Conduct Policy and Guide to Best Practice.\nDemonstrate excellent organisational skills, paying attention to detail to ensure accuracy.\nDemonstrate exceptional customer service skills at all times.\nAble to handle all queries in a professional manner.\nWhat we’re looking for:\n\nTo be successful in the role, you must have the following skills.\nBe a confident and articulate communicator.\nGood IT skills with the ability to write courteous and accurate correspondence.\nKeen interest in the insurance industry.\nThe ability to work to a high level of accuracy and detail.\nThe ability to prioritise and follow processes effectively.\nExemplary customer service skills with the ability to build solid relationships with clients and insurers\nAny experience gained from working in an insurance-based organisation would be a distinct advantage.\nWhat we offer:\n\nCompetitive salary commensurate with level of experience\nHybrid working pattern (3:2 Office/Home) following full training.\nFree parking\nCompany Pension scheme\nGenerous holiday entitlement, including birthday day off.\nBupa Healthcare Cash Plan\nLife Assurance\nREF-(Apply online only)

Ashley Kate are delighted to be partnering with a great business as they look to recruit a permanent Senior HR Advisor, based in Leeds.\n\nSenior HR Advisor\n\nLeeds based - Hybrid working - 3 days in the office\n\nFull time\n\nPermanent\n\nUp to £58k\n\nAs the Senior HR Advisor, you will provide a professional and comprehensive HR service to the business through guidance and advice on all operational HR matters.\n\nKey responsibilities include but not limited to:\n\nWork closely with managers to support the delivery of business goals and objectives.\nProvide timely and accurate HR support and advice on a range of people matters including recruitment, performance management, policies and employment legislation.\nManage complex Employee Relations matters.\nCoach and support line managers through challenging people situations.\nLead and contribute to HR projects. \n\nWe are looking for:\n\nIdeally CIPD level 5 qualified.\nExperience managing complex and sensitive ER cases independently.\nGood working knowledge of employment law.\nProven background working as a HR generalist with experience across recruitment and performance management.\nExperience gained in a fast paced environment.\nExcellent influencing, coaching and stakeholder management skills. \n\nThis is a great opportunity to join a brilliant team. Interested? Get in touch! \n\nAbout Us\n\nWe are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.\n\nWe are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies

Bright Futures, Inspired By You.\n\nAs our experiencedEmployee Relations Advisor,you'll be the go-to person for managers, providing expert guidance and support on all ER matters. You'll ensure cases are handled efficiently, compliantly, and in line with our values.\n\nHybrid Working, ! day per week to attend the Leeds office - Travel maybe required to our services\n\nThere’s nothing more rewarding than helping someone believe in themselves and have the confidence to celebrate their own uniqueness and achieve success that is personal to them.\n\nAtHorizon, we live up to our values, and we value our people.We are proud to be one of the most innovative providers of young people’s residential care and education in the UK.\n\nWhat you’ll get to do:\n\nER Case Management: Advise managers, handle investigations, disciplinaries, and appeals, ensuring timely resolution.\nPolicy & Compliance: Embed HR policies, provide advice on employment law, and maintain accurate records.\nManager Coaching: Upskill managers in HR policy application.\nAbsence & Flexible Working: Manage caseloads related to short-term absence, probation, and flexible working.\nData Analysis & Reporting: Collate and analyse people data, including absence rates and ER trends.\nHR Toolkits & Resources: Assist in drafting ER toolkits, manager guidance, and policy updates.\nAdministration: Oversee Sage People administration and generate HR reports.You're Perfect For This Role If You Have:\n\nDemonstrable experience: providing HR advice in a fast-paced environment.\nExpert Communication: Both written and verbal .\nTechnology Confident: Confident working with HR Systems and IT packages. Experience with SAGE HR is advantageous!\nMeticulous attention to detail and strong organizational abilities.\nEffective communication style to effectively collaborate with people at all levels.\nER Expertise: Knowledge of ER processes and policies.\nStrong knowledge of employment law .\nAbility to influence stakeholders up to senior leadership.\nAdvantageous if you have a CIPD Level 5 Associate Diploma in People ManagementWhy work for us?\n\nAccess to Taste card, Blue light card and My Gym discounts!\nReal Living Wage employer\nCompetitive pay rates\nChristmas bonus\nGenerous Refer a Friend Scheme \nFinancial wellbeing service\nLife Assurance\nOngoing training and professional development plus High quality CPD opportunities\nComprehensive induction programme including face-to-face training, online modules, shadowing, and local induction period.\nFace-to-face therapeutic training and support for all colleagues via our SHINE programme.\nEmployee assistance programme – free, confidential support.\nLooking after your wellbeing - supporting you need to feel good about what you do. We’re in this together.\nSupportive management and senior leaders.Closing date for this role is the 29th April\n\nINDSUPPSERV

Cross Class Claims Handler \n\nMonday-Friday 9am-5pm (1 day from home) \n\nSalary up £40,000 DOE \n\nLeeds\n\nWe are seeking a Cross Class Claims Handler to join our dynamic team. The successful candidate will be responsible for managing and processing claims, ensuring our clients receive efficient and effective claims handling services. This role demands analytical skills, and the ability to deliver outstanding customer service.\n\nRoles & Responsibilities:\n\nAs a Cross Class Claims Handler, you will be responsible for the following:\n\nClaims Management: Handle a diverse portfolio of insurance claims across various lines of business, including but not limited to property, casualty, liability, and commercial insurance.\nClient Advocacy: Act as the primary point of contact for clients throughout the claims process, advocating on their behalf to ensure fair and timely resolution of claims.\nNegotiation: Negotiate with insurers and third-party representatives to achieve optimal claim settlements, taking into account policy terms, legal considerations, and client interests.\nDocumentation: Prepare and maintain accurate records of claim-related communications, activities, and payments, ensuring compliance with company procedures and regulatory requirements.\nCustomer Service: Provide responsive and empathetic customer service to clients, addressing inquiries, concerns, and requests for assistance related to claims.\nLoss Prevention: Identify and implement proactive measures to minimise the risk of claims, such as recommending risk management strategies and coverage enhancements to clients.\nContinuous Improvement: Stay abreast of industry developments, emerging trends, and changes in insurance regulations to enhance expertise and improve claims handling practices.Key Relationships:\n\nClients: Build and maintain strong relationships with clients, serving as a trusted advisor and advocate in navigating the claims process.\nInsurers: Collaborate with insurers to facilitate claims processing, negotiate settlements, and resolve coverage disputes on behalf of clients.\nThird-Party Service Providers: Coordinate with loss adjusters, solicitors, repair contractors, and other external partners to support claims handling efforts and expedite resolutions.\nInternal Teams: Work closely with our Account Executives and other internal departments to ensure seamless coordination and communication throughout the claims lifecycle.Qualifications/Key Skills Required:\n\nExperience in claims handling within an insurance broker or similar environment.\nExcellent communication and interpersonal skills.\nAttention to detail and accuracy in data entry and documentation.\nAbility to work effectively in a fast-paced environment.\nProficiency in insurance software (Acturis desirable) and Microsoft Office suite.\nProblem-solving and decision-making abilities.\nClient-focused mindset with a commitment to delivering exceptional service.Benefits: \n\n33 days holiday\nFree parking\nIncome protection\nFully paid training\nPension contribution\nExcellent progression Interested in knowing more? \n\nCLICK APPLY

Michael Page have partnered with a reputable Automotive Business in Leeds to recruit for a Permanent Contact Centre Advisor to start asap due to expansion!\n\nThis would be an exceptional opportunity for someone experienced within customer services or someone that has vehicle repair/ vehicle parts retail experience. \n\nApply now immediate interview!\n\nClient Details\n\nMichael Page have partnered with a reputable Automotive Business in Leeds to recruit for a Permanent Contact Centre Advisor to start asap due to expansion!\n\nThis would be an exceptional opportunity for someone experienced within customer services or someone that has vehicle repair/ vehicle parts retail experience. \n\nApply now immediate interview!\n\nDescription\n\nAs a Contact Centre Advisor you will be working in the insurance department working closely with customers who need to make a claim on their policy.\n\nYou will be gathering all required details and support evidence handling the claim from the initial enquiry to settlement.\n\nThe role will be handling a range of queries along the way working closely with third parties and providers to come to a quick resolution and you will be ensuring targets and service level agreements are met.\n\nMain communication with customers will be over the telephone this will be through inbound and outbound calls alongside looking after a busy inbox and responding to any emails coming into the business. \n\nProfile\n\nPrevious Contact Centre/Customer Service Experience or skills within vehicle repairs/vehicle parts retail \n\nAble to work under pressure in a fast paced volume environment \n\nExcellent communication skills and a confident telephone manner \n\nPassionate about helping customers and delivering the best service\n\nAn excellent team player \n\nJob Offer\n\nSalary of £26200+ reputable business within the Automotive Sector+ full training provided+ excellent progression and development opportunities+ growing business with lots of exciting plans for the year ahead+ central location in Leeds and easily accessible from surrounding Bradford areas+ free parking+ excellent benefits+ no shift patterns or weekends+ excellent facilities and offices+ great team and culture+ immediate interview and start

At Valcon, we help organisations unlock the full value of data, AI and digital platforms by building scalable, automated cloud foundations. We are looking for a Senior Principal in Cloud Engineering to lead the design and delivery of enterprise-scale cloud platforms that support modern data, AI and application workloads. This is a senior consulting leadership role responsible for shaping client cloud strategies, designing modern platform architectures and leading complex transformation programmes. You will work with executive stakeholders to modernise legacy infrastructure, establish platform engineering capabilities and enable organisations to deploy and scale digital products at speed. The role combines strategic architecture, transformation leadership and deep cloud engineering expertise, helping clients move from manual infrastructure operations to automated, resilient and scalable cloud platforms. Key Responsibilities Client Advisory & Capability Building • Act as a trusted advisor to CIO, CTO and platform leadership teams on cloud platform transformation., • Lead architecture workshops and strategic engagements with senior stakeholders., • Translate business ambitions for data, AI and digital innovation into scalable cloud architectures., • Establish Cloud Engineering Centres of Excellence (CoE) within client organisations., • Define operating models, engineering practices and reusable platform components., • Support pre-sales activities including proposals, client pitches and solution shaping, bringing technical leadership into the sales cycle., • Identify and develop opportunities within client accounts to expand cloud and platform engagements. Cloud Platform Strategy & Architecture • Lead large-scale cloud modernisation programmes, transforming legacy infrastructure into automated cloud-native platforms., • Define enterprise cloud platform strategies supporting Data, AI and digital product develop, • Design target-state architectures enabling scalable, secure and automated infrastructure across cloud environments., • Define policy-as-code frameworks and automated governance models ensuring security, compliance and cost optimisation., • Embed resilience, observability and disaster recovery into enterprise platform design, • Ensure cloud environments align with Well-Architected Framework principles., • Design modular infrastructure frameworks and reusable blueprints enabling consistent and scalable deployments., • Identify technical debt and operational bottlenecks and design modernised infrastructure architectures to support long-term scalability., • Enable development, data and AI teams to deploy platforms and workloads independently at scale., • Lead the adoption of Infrastructure as Code (IaC) and platform engineering practices across client organisations. Internal Capability & Thought Leadership • Contribute to the development of Valcon’s Cloud and Platform Engineering capability, shaping propositions, standards and go-to-market offerings., • Mentor and support the development of engineering and architecture talent across the organisation., • Act as a leading voice within Valcon and externally, evangelising cloud as a business value driver through thought leadership, client engagement and industry presence. Skills & Experience • Strong consulting background with the ability to engage CIO/CTO-level stakeholders, lead architecture workshops and translate business strategy into scalable technology solutions., • Ability to translate strategic objectives into practical platform architectures., • Proven experience designing enterprise-scale cloud platforms that support data, AI and digital products., • Deep understanding of modern cloud architecture across AWS, Azure or Google Cloud., • Experience implementing Infrastructure as Code and automated platform provisioning using tools such as Terraform, Bicep or CloudFormation, enabling scalable and repeatable deployments., • Experience establishing platform engineering capabilities, cloud landing zones and reusable infrastructure blueprints that enable engineering teams to deploy applications and data platforms at scale., • Strong track record of leading large-scale cloud modernisation and platform transformation programmes, working with senior stakeholders to move organisations from legacy infrastructure to automated cloud-native platforms., • Experience contributing to pre-sales activities, including proposals, solution shaping and client presentations., • Experience combining delivery leadership with business development, contributing to revenue growth and client development.

* * SALARY: Starting from £27,422 pa dependent on experience LOCATION: Brunswick Court, Milton Keynes HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role. HOURS / CONTRACT TYPE: Full time Permanent, 35 hours p/w CLOSING DATE: 10/05/26 We reserve the right to close the advert earlier If we receive a high volume of applications. We’re looking for Continuous Improvement Support to ensure Customer Operations processes and procedures remain up to date (in line with our HQ and regulatory responsibilities) and are available to support advisor activity, securing customer focussed outcomes. This specialist role will be instrumental in validating customer processes and interactions to drive improved retention, customer experience and reduce regulatory & business risks. What you’ll be doing: • Operate gatekeeping responsibilities to ensure all customer operations policies, procedures, ARIS maps, ROPAs and customer letters are regularly reviewed and accurately reflect business processes., • Co-ordinate annual reviews of all Customer Operations policies & procedures to ensure they accurately reflect business processes, • Support data gathering for baselining activities, • Identify opportunities to reduce complexity/avoid duplication of procedures, • Be aware of FCA focus areas that are relevant to customer Operations to be able to challenge existing processes., • Work collaboratively with process owners, SMEs and Compliance to ensure processes and procedures remain fit for purpose and compliant., • Undertake high level process analysis, identifying opportunities with Process Owners/SMEs to address waste and increase customer centricity and to populate the Customer Operations change backlog accordingly. What you’ll bring: You’ll be a s trong communicator with proven track record of influencing. You’ll have a passion for seeking out knowledge with an ability to understand key FCA requirements, complex processes and the wider customer transformation agenda. Essential experience & skills * Excellent PC literacy and intermediate skills with Microsoft Office tools * Experience within the Financial Services and/or relevant automotive sector(s), with demonstrable understanding of the regulatory environment. * Experience of reviewing customer interactions or processes to identify inaccuracies, failures or gaps. * Experience of actively managing stakeholders at varying levels and operating within/delivering through cross functional teams * Lean Six Sigma Yellow belt (as a minimum) * Strong communication skills with proven track record of influencing. • Ability to work at pace with no compromise to quality., • Knowledge of VWFS UK’s operating systems and processes (preferable)., • High level of drive and personal commitment, with a desire to develop own skills and experience. Bonus: Discretionary 10% on-target bonus (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. Car schemes*: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers , access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover , so you can select the benefits that matter to you. We invest in our people and are passionate about driving development. You’ll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. * * * Why join VWFS UK? You’ll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straight forward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn’t just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team. This role does not meet the UKVI’s criteria for the skilled worker sponsorship route, therefore we are unable to accept candidates requiring sponsorship for this role.

Read more about Civil Service Pensions here.

In this role you will shape and deliver policy in the Division, working closely with policy colleagues in DfT and across Government, analysts, Ministers and Private Offices, and external partners in the transport sector. Lead policy development to support the implementation and update of traffic man

The UK Regulators' Network is looking for a candidate in Leeds to join the Consumer Investments Advice Policy Team.This role involves using evidence to craft policies that support the FCA's commitments, producing documents for policy development, and managing projects with solid governance.You will

A leading clinical technology provider in the UK is seeking an expert Clinical Advisor to support the development of SystmOne.

A governmental transportation department in the UK is seeking a skilled policy lead for the Wheelchair Accessible Vehicle Grant. The successful candidate will manage grant operations, support a wide range of stakeholders, and drive accessibility initiatives for zero-emission vehicles. Apply before 1

We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. Job title: Senior Policy Advisor (12-month Fixed Term Contract).

Employee Relations Advisor for their Leeds office on a hybrid basis. In this new role, you'll provide high-quality employee relations advice, coach managers, and improve ER policies.

You will manage ER cases, provide HR policy advice, and coach managers. Horizon Care & Education is seeking an experienced HR professional for a hybrid role based in Leeds.

This role involves reviewing policies, providing guidance, and delivering training to ensure compliance with UK safeguarding legislation. A community-focused organization in the UK is seeking an expert in safeguarding to maintain the highest standards of child and adult protection. The ideal candida

Health & Safety Trainer (IOSH Member) £40,000 - £55,000 + WFH + Mon-Fri + Private Medical Care + Funded Qualifications + Progression + Increasing Holidays + Company Benefits Leeds - with regular travel Are you an Health and Safety Trainer or similar who is a member of IOSH looking for a technical role delivering various courses within a well-established H&S Training provider undergoing a period of exciting growth as they look to develop in to industry leaders offering flexible working and a range of opportunities for ongoing progression? This company are a well-established, ambitious H&S training provider and have been providing their leading service for over 20 years. Due to continual growth and an ever increasing demand for their services, they are looking for a new Health and Safety Trainer to come in and make the role their own. In this autonomous role you will be taking varied Health and Safety courses both in person and online from Monday to Friday 9:00am and 5:00pm. You will primarily deliver NEBOSH and IOSH courses, as well as a range of other associated courses, with opportunities to continually upskill yourself through funded qualifications, providing a clear platform to continually progress. This role would suit an H&S Trainer who possesses an IOSH Membership, looking for an opportunity to build a stable and progressive career within a leading company. The Role: Lead varied Health and Safety training courses- primarily NEBOSH and IOSH Take part in funded training courses to gain further qualifications and upskill yourself Leading courses in person and online - some travel required Monday to Friday, from 9am to 5pm The Person: Health and Safety Trainer or similar Member of IOSH Full Driving Licence - happy to undertake travel Reference Number: BBBH24951 Health, Safety, Trainer, Officer, Advisor, Assessment, Learning, NVQ, Diploma, H&S, NEBOSH, IOSH, Member, Level 3, Assessor, Midlands, North East, Tyneside, Newcastle, Leeds, York, Huddersfield If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website. TPBN1_UKTJ

Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make everyday taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Here at Leeds we make just over 40% of all UK frozen Yorkshire puddings; making us one of the UK's largest suppliers of frozen Yorkshire puddings to Asda, Morrisons & Tesco to name a few! At Greencore we actively encourage our colleagues to apply for our vacancies, whether as a lateral move to broaden experience or the next step up to progress your career and development. We also welcome applications from external candidates who are eager to grow their career with us. What you'll be doing We're looking for a highly capable SHE Advisor to take ownership of all Safety, Health, and Environmental (SHE)activities within our Leeds manufacturing site. This role is ideal for someone who is passionate about people and safety, with a strong on-site presence and the ability to build trusted relationships with colleagues and the site management team. Working closely with the site leadership team, you will play a key role in embedding a positive SHE culture and driving best practice across the operation. Develop and maintain the Health, Safety and Environment systems and SHEMS plans to ensure the adherence to all relevant health, safety and environment legislation and agreed internal standards Planning and assistance to ensure of all sites risk assessments and safe systems of work and completed, educated and contain the correct information to ensure adherence to site and business policy Maintain the sites management systems and processes including suitable and sufficient investigation of accidents as required to identify solutions and remedial actions along with management of the incident recording system to meet with statutory requirements, ensuring the reporting of injuries, diseases and dangerous occurrences to meet statutory obligations Ensure consistency of standards across the site, working with local teams to proactively engage support to develop culture and ensure responsibilities and accountabilities understood and applied Support the recording and successful management of all emergency evacuation exercises, ensuring procedures are followed and practiced, adhering with agreed group and insurance standards Assist with the management of all stakeholder relationships (EA, HSE, Customers, Local community) to ensure that there are no compliance issues Ensure the delivery of Health, Safety and Environmental training to meet the location's learning and development plans and to support the Greencore Way principle of keeping people healthy and safe, working with the compliance training team to ensure all training needs and identified, suitable and conducted Ensure correct operation and data recorded of effluent treatment plants, data and environmental aspects and impacts with the engineering and operational teams What we're looking for We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. NEBOSH General certificate with aspirations to achieve or on course to achieve NEBOSH LEVEL 6 Diploma in Occupational Safety and Health. IEMA Environmental Management Certificate or equivalent. Proven track record of delivering SHE improvements and managing SHE function at manufacturing sites. Proven experience of interaction with enforcement bodies and authorities. Passionate about SHE to effectively engage with and influence people at all levels to facilitate change. The ability to present information coherently, accurately, and persuasively. PC literate Experience within food manufacturing, advanced Food Hygiene Certificate & good understanding of GMP/hygiene standardsIf this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Competitive matched pension contributions Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policiesThroughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career

Sewell Wallis is partnering with a well-established organisation based in South Leeds that is looking to recruit an experienced HR Advisor on a 6-month FTC basis. This is a brilliant opportunity to join a collaborative and supportive HR team, reporting to an extremely knowledgeable and mentoring Head of People. In the HR Advisor role, you will get involved in managing ER cases, partnering with stakeholders and dealing with other generalist HR duties. This is a brilliant opportunity to help deliver a timely, professional, and efficient HR service, ensuring smooth day-to-day operations. What will you be doing? Lead employee relations cases (grievances, disciplinary, performance), ensuring fair, consistent, and policy-aligned outcomes. Partner with managers to apply HR policies and employment law confidently and compliantly. Provide trusted, confidential HR advice and support to employees across a range of issues. Support absence and capability management, helping reduce sickness levels and improve performance. Drive in-house recruitment strategies, reducing agency reliance and improving hiring outcomes. Support and guide managers through performance reviews, identifying development needs and enabling growth. Coaching and upskilling them on HR best practice, policies, and people management. Coordinate effective onboarding and inductions to set new starters up for success. Maintain accurate, timely HR records and systems in line with data protection standards. What skills are we looking for? Previous generalist HR experience at HR Administrator / Assistant / Advisor level. The attitude and aptitude to learn and develop within a supportive team. Strong communication skills and the ability to build and maintain good relationships Strong attention to detail What's on offer? Up to £34,000 per annum, doe Site based Immediate start Canteen onsite On-site parking A friendly and supportive working environment Potential for extension on contract This is a 6-month fixed term contract, so applicants must be available to start immediately and able to commit to the full duration of the role. If you are interested in this opportunity, submit your CV today or contact Emma Johnsen for more information. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions

TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Lead DevSecOps Engineer to join our growing team. Responsible for ensuring the operational integrity, release governance, and stakeholder alignment for the global platforms deployed in the UK regions. Acting as a bridge between regional and global teams, this role drives platform reliability, compliance, and continuous improvement through technical leadership and process excellence. Day to Day You'll Be: Release & Deployment Management Lead the regional execution of all release types (major, minor, emergency) through automated CI/CD pipelines, ensuring timely and high-quality deployments. Coordinate with Global Platform testers to oversee post-deployment validation, ensuring issues are identified, documented, and resolved efficiently. Support and deputise for the Operations and Technical Release Manager in managing the full CAB ticket lifecycle, maintaining robust deployment traceability and compliance. Collaborate with the Operations and Technical Release Manager to lead, manage, and prioritise Kanban workflows, driving effective tracking and continuous improvement of release processes. Facilitate cross-functional coordination of development and change activities across the UK region, ensuring alignment with business objectives and minimising disruption. Champion continuous improvement by analysing release outcomes, gathering feedback, and implementing process enhancements. Communicate release status and risks to stakeholders, ensuring transparency and proactive issue resolution. Testing & Change Management Coordinate regression testing of changes to Global Business Platforms deployed in the UK region in collaboration with Global Platform testers, ensuring all updates impacting UK stakeholders are thoroughly validated and documented. Act as a key liaison to the Operations and Technical Release Manager, leading the coordination of future development, maintenance, and change activities between global and UK teams to ensure alignment, minimise risk, and support successful delivery. Facilitate effective communication between global and UK teams, ensuring that testing outcomes, risks, and dependencies are clearly documented and addressed. Drive continuous improvement in testing and coordination processes by gathering feedback, identifying bottlenecks, and implementing best practices. Platform Operations & Monitoring Provide technical leadership for the operational management of Global Business Platforms deployed in the UK region, ensuring compliance with SLAs, SLOs, RTOs, and other service commitments. Oversee incident management, monitoring, and escalation processes to maintain platform stability and minimise service disruptions, including participation in a 24x7 out-of-hours support rota. Collaborate with the Operations and Technical Release Manager to produce and analyse reports on platform availability, performance, and capacity, supporting data-driven decision-making and proactive capacity planning. Drive continuous improvement in operational processes by identifying risks, implementing best practices, and optimising platform reliability. Incident & Problem Management Provide technical leadership in troubleshooting and resolving regional issues with the Global Business Platforms deployed in the UK region, ensuring rapid restoration of service and minimal business disruption. Technically lead critical and high-severity incident response, acting as the primary technical representative on incident bridges and ensuring effective communication and resolution. Coordinate and participate in post-incident reviews (post-mortems/PIRs) with global and regional teams, driving the identification and implementation of corrective actions. Analyse incident data to identify root causes, predict potential future issues, and implement preventative controls, fostering a culture of continuous improvement and operational resilience. Document incident outcomes and share lessons learned to enhance team knowledge and prevent recurrence. Risk, Compliance & Governance Lead the identification, assessment, documentation, and management of risks and issues related to Global Business Platforms deployed in the UK region, ensuring proactive mitigation and platform stability. Oversee and support compliance and audit activities for the Global Business Platforms deployed in the UK region, ensuring adherence to regulatory requirements and audit readiness. Collaborate with risk, compliance, and audit stakeholders to address findings, implement corrective actions, and continuously improve risk and compliance processes. Monitor evolving risks and regulatory changes, adapting controls and processes to maintain ongoing compliance and operational resilience. Essential Skills & Experience: Track record of years of experience in technical leadership roles within cloud‑native, containerized environments, with a proven track record of delivering complex solutions at scale. Deep expertise in Kubernetes, specifically managing and supporting GKE (Google Kubernetes Engine) clusters and containers in production environments, including advanced proficiency with Helm for designing, installing, and managing applications using Helm charts. Strong background in GCP cloud networking, load balancing, traffic management, and Google Cloud Storage (GCS), with the ability to architect and troubleshoot complex network topologies. Comprehensive knowledge of GCP compute services and experience administering, managing, and maintaining Dataproc clusters. Hands‑on experience with Wiz for Cloud Native Application Protection and container security, including policy definition and incident response. Good understanding of Cloudflare. Significant experience with PostgreSQL for database design, optimisation, and management in high‑availability environments, alongside experience working with Redis for session storage management. Proven ability to design and support Kafka‑based data streaming architectures. Expertise in implementing and managing Identity and Access Management (IAM) solutions using Ping and/or Keycloak. In‑depth experience with Kong APIM for API lifecycle management, security, and governance. Strong monitoring and observability skills, including creating and interpreting dashboard alerts from GCP Native Observability, Prometheus, Grafana, and OpenTelemetry. Demonstrated leadership in CI/CD pipeline management using Harness, including advanced skills in infrastructure automation with Terraform and integration with Harness IaC pipelines. Experience managing secrets and sensitive data using HashiCorp Vault. Solid understanding of application security best practices, including integrating and acting on findings from CheckMarxOne or similar tools. Ability to translate high‑level architectural blueprints into detailed low‑level designs. Excellent communication, mentoring, and stakeholder management skills, with a passion for developing team capabilities and fostering a culture of technical excellence. Ability to collaborate effectively with cross‑functional teams to deliver robust, secure, and scalable solutions aligned with business objectives. Working knowledge of programming languages such as HTML5, SAS, and iOS. Preferred qualifications include one of the following certifications: GCP Cloud Engineer GCP DevOps Engineer GCP Security Engineer GCP Database Engineer HashiCorp Terraform Associate Kubernetes and Cloud Native Associate (KCNA) Certified Kubernetes Administrator (CKA) Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. #LI-Hybrid Find out more about Life At TU UK: (url removed) is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Advisor, Software Development

Vico Homes Limited is seeking an HR Advisor based at the Head Office in Castleford.

Sellick Partnership in the West Midlands is seeking an experienced HR Adviser for a 9-month fixed-term contract.This hybrid role requires a CIPD Level 5 HR professional with expertise in employment legislation, employee relations, and training.Responsibilities include providing high-quality HR advic

This policy area has strong interest from across Government as well as external stakeholders. Lead policy for the Wheelchair Accessible Vehicle Grant, ensuring environmental alignment, value for money, and budget affordability.

Teach UK Limited is seeking an HR Advisor for Bradgate Education Partnership in East Midlands. This fixed-term role involves providing crucial HR advice and support to senior colleagues, managing employee relations, and contributing to policy development.

Future Prospects Group Ltd is seeking a HR Advisor in Newark for a full-time, permanent position.

The Ministry of Justice is looking for a candidate to join the Joint Unit in Leeds or London, focusing on evidence-based policy and stakeholder engagement related to the criminal justice system.

Job Title: Senior Insurance Policy & Strategy Advisor. Helping to lead policy projects on insurance matters, including assessing causes of harm to consumers and markets, developing and implementing remedies, working with policymakers, supervisors and other specialists across the FCA. Prior experienc

DSV Road Ltd is looking for an HR Specialist based in Bradford.The role involves being the primary contact for employee relations, preparing HR documentation, and supporting HR initiatives.Candidates should have prior HR experience and strong knowledge of HR best practices.DSV offers a competitive s

The ideal candidate should have experience in an HR advisory role, understanding of UK employment law, and strong communication skills.

You'll collaborate with policymakers and other specialists to drive evidence-based policy for food quality and safety, translating complex scientific data for various audiences. This role involves leading research projects within the Food Authenticity R&D programme, providing scientific expertise to

The role includes delivering job evaluation services, leading HR projects, and acting as a specialist advisor on policy discussions. Guys and St Thomas NHS Foundation Trust is looking for an experienced Senior HR Advisor to support strategic initiatives related to rewards and policies.

You will provide high-quality operational HR support, helping manage day-to-day people matters while supporting clear policy application.

Dentons is seeking an HR Advisor in Greater London to support the HR Business Partnering team.