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  • Customer Service Advisor
    Customer Service Advisor
    22 days ago
    £27000–£30000 yearly
    Full-time
    Carnaby, London

    As a Customer Service Advisor, you will be the first point of contact for our customers, providing exceptional support and resolving inquiries efficiently. This role is crucial in maintaining high levels of customer satisfaction and ensuring a positive experience with our services. Key Responsibilities: • Respond to customer inquiries via phone, email, and chat in a professional and timely manner., • Provide accurate information and guidance on products, services, and policies., • Troubleshoot and resolve customer issues, escalating complex cases to the appropriate department when necessary., • Document all customer interactions and resolutions accurately in our systems., • Maintain a high level of product and service knowledge to effectively assist customers., • Adhere to company policies and procedures to ensure consistency and quality of service., • Contribute to a positive team environment and continuously seek opportunities to improve the customer experience. Required Skills and Experience: • Strong communication skills, both verbal and written, with the ability to articulate information clearly and concisely., • Excellent problem-solving abilities and a calm, empathetic approach to customer interactions., • A genuine passion for helping people and delivering outstanding customer service., • Proficiency in using computer systems and navigating various software applications., • Ability to work effectively in a fast-paced and dynamic environment., • Previous experience in a customer service role is desirable, but not essential, as full training will be provided.

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  • Solicitor
    Solicitor
    1 month ago
    £25000–£60000 yearly
    Full-time
    London

    We are seeking a dedicated and professional Solicitor or Consultant Solicitor to join our legal team. As a firm with significant expertise in conveyancing across all majority panel lenders, we are also keen to speak with solicitors who have experience in other areas of law. This role offers an exciting opportunity to work on a diverse range of legal matters, providing expert advice and support to clients and internal departments. The successful candidate will possess strong negotiation skills and a keen eye for detail, ensuring the delivery of high-quality legal services in a dynamic environment. This position is ideal for individuals looking to advance their legal career within a reputable organisation. • Provide comprehensive legal advice and guidance across various areas of law, tailored to client needs., • Draft, review, and negotiate contracts, agreements, and other legal documents with precision and clarity., • Represent clients in negotiations, mediations, and other dispute resolution processes to achieve favourable outcomes., • Conduct legal research to stay abreast of relevant legislation, case law, and industry developments., • Assist in the preparation of legal reports, summaries, and presentations for internal and external stakeholders., • Collaborate with colleagues across departments to ensure legal compliance and mitigate risks., • Maintain organised records of all legal documentation and correspondence in accordance with company policies., • Stay informed about changes in legislation that could impact the organisation or clients., • Qualified Solicitor or experienced Consultant Solicitor with relevant practising credentials., • Proven experience in negotiation within a legal context is highly desirable., • Excellent organisational skills with the ability to manage multiple cases efficiently., • Strong analytical skills coupled with attention to detail., • Effective communication skills, both written and verbal, tailored to diverse audiences., • Ability to work independently as well as part of a team in a fast-paced environment., • Commitment to professional development and continuous learning within the legal field. This engaging role is suited for motivated legal professionals eager to contribute their expertise and further develop their career within our organisation.

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  • Playworker
    Playworker
    2 months ago
    £11.5–£13 hourly
    Part-time
    London

    We are highly focussed on development and safety but also vitally important to us, is that our children have an enjoyable learning experience. We provide a caring, secure environment through individual attention and group activities and to organise an appropriate range of leisure activities for children between the ages of 3 to 11. Key Areas · Activity planning · Liaison · Supervision and care of children · Direct playwork · Health and safety · Miscellaneous Duties and Responsibilities Activity Planning · To provide safe, creative and appropriate play opportunities including preparing activities, organisation programmes and arranging equipment · To ensure that all activities are carried out within an equal opportunity framework. · To undertake any necessary training including a nationally recognised playwork course. · To encourage community wide participation and activity planning and delivery. Liaison · To develop and maintain good relationships and communications with parents to facilitate day to day caring needs. · To encourage parental involvement and support through the development of effective working relationships. · To consult with the children and involve them in the planning of activities. Supervision and care of children · Ensure that activities are carried out in a safe and responsible manner in accordance with Statutory responsibilities. · Ensure that food provision is carried out within the guidelines of the Food and Safety Act 1990, it is balanced and healthy in accordance with dietary requirements. Direct Playwork · Help the coordinator to ensure that a wide range of creative and enjoyable activities are offered. · Ensure that play meets full range of children’s individual and group needs. Health and safety · To ensure the good standards of hygiene and cleanliness are maintained at all times. · To be responsible for the Health and Safety standards, appropriate for the needs of the children. · Recording of any accidents in the accident book. · Ensure child is collected by someone known to Beams of Light staff · Recording of any accidents in the accident book · To ensure confidentiality of information at work is adhered. · Ensure to provide a good quality check on the equipment and the children’s play environment before the after school care session. Miscellaneous · To promote the aims and objectives of Beatrix Potter School, it’s policies and practices and use as a guide for daily activities. · To undertake such other duties and responsibilities of an equivalent nature as may be determined from time to time. · To assist in outreach (promoting the centre) After School Care Salary - £11.50-£13 an hour, 3 hours a day Location - Beatrix Potter Primary School, London, SW18 3ER Contract Type - Permanent, Part time, Self Employed Weekly hours - 12 to 15 hours per week Operates - from 3pm to 6pm Monday - Friday (Term Time Only) Probationary Period (3 months) • Remote interview process. - Sanitisation, disinfection or cleaning procedures in place, • Job Types: Part-time, Permanent, • Pay: £11.50 - £13.00 per hour Schedule: Monday to Friday Licence/Certification: DBS certificate (preferred) Safeguarding Certification (preferred) First Aid Certification (preferred) Food Hygiene certificate (preferred) Level 3 Childcare certificate (preferred)

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  • Employee Relations Manager
    Employee Relations Manager
    2 months ago
    £45000–£55000 yearly
    Full-time
    London

    As the Employee Relations Manager, you will lead and manage all employee relations matters across the organisation, ensuring fair, consistent, and legally compliant practices. You will act as a trusted advisor to senior leadership and line managers, supporting them in handling complex people matters while fostering engagement, inclusion, and organisational effectiveness. Our organisation places people at the heart of everything we do, and your expertise will directly influence employee experience, organisational culture, and long-term success. Key Responsibilities: • Lead and manage employee relations cases, including disciplinary actions, grievance procedures, absence management, safeguarding-related staff matters, and performance issues., • Provide expert advice on UK employment legislation and internal policies., • Conduct and oversee investigations, ensuring fairness and adherence to best practices., • Support and coach managers to enhance people management capabilities., • Monitor ER trends and offer data-driven recommendations for improvement., • Support organisational change initiatives and formal consultations., • Ensure HR policies remain compliant and aligned with sector best practice., • Promote a positive, inclusive, and values-driven workplace culture. What You'll Bring: • Proven experience in Employee Relations or a senior HR advisory role., • Strong knowledge of UK employment law., • Demonstrated ability to manage complex casework independently., • Excellent communication, influencing, and conflict resolution skills., • Experience within the education, training, or apprenticeship sectors is desirable. What We Offer: • An attractive salary ranging from £45,000 to £55,000 per annum, dependent on experience., • Ongoing professional development opportunities to support your growth., • A clear progression pathway within a growing organisation., • A supportive and collaborative leadership team., • Commitment to employee wellbeing and work-life balance. Galaxy Skills and Training Ltd is committed to equality, diversity, and safeguarding. We welcome applications from all backgrounds and are dedicated to creating an inclusive environment for all employees.

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  • Consultant
    Consultant
    2 months ago
    £800–£1000 monthly
    Full-time
    London

    We are seeking a proactive and detail-oriented Data Protection Consultant / Advisor to support Small and Medium-sized Enterprises (SMEs) and growing digital businesses in achieving and maintaining GDPR compliance. This is an excellent opportunity for a freelance professional to work directly with clients, assessing data protection risks, implementing robust compliance frameworks, and providing ongoing regulatory guidance aligned with UK GDPR standards. Key Responsibilities: • Conduct thorough GDPR compliance audits for SMEs and startups., • Identify critical data protection risks and compliance gaps., • Draft and update essential privacy policies, Data Protection Impact Assessments (DPIAs), and data processing agreements., • Advise clients on lawful bases for processing, data retention policies, and security measures., • Support clients in preparing for potential ICO (Information Commissioner's Office) audits., • Act as a trusted advisor on all ongoing compliance matters. Required Skills & Experience: • Strong, proven knowledge of UK GDPR and fundamental data protection principles., • Experience in compliance, legal advisory, or risk management roles., • Ability to translate complex regulatory requirements into simple, practical terms for diverse clients., • Excellent communication and client-facing skills., • Experience working with SMEs or digital businesses is preferred. What We Offer: • The opportunity to collaborate with a diverse portfolio of growing UK businesses., • Flexible remote collaboration to fit your working style., • Performance-based compensation, reflecting your contribution and success., • Significant growth potential within a developing data protection consultancy.

    Immediate start!
    No experience
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