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Premises manager jobs in United Kingdom

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  • Assistant General Manager (AGM)
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    Assistant General Manager (AGM)
    22 hours ago
    £45000–£50000 yearly
    Full-time
    London

    We are a multi level restaurant, cocktail bar, rooftop and late night venue in the heart of Clapham. We are looking for a strong, commercially aware and highly experienced Assistant General Manager with a proven background in wet led venues, late night operations, licensing compliance and high volume trade. This is a key leadership role for someone who understands the pace, pressure and discipline required to run a busy late night hospitality business. The ideal candidate will have strong experience in cocktail bars, clubs, rooftop bars, high volume drink led venues or multi concept operations where revenue is driven heavily through bar sales, table service, VIP bookings and late night trading. Role Overview The Assistant General Manager will support the General Manager in overseeing the full day to day operation of Mimosa, with particular focus on wet sales performance, late night standards, licensing compliance, guest safety, service flow and high volume operational control. You will be expected to lead from the floor, manage busy shifts, support the bar and floor teams, maintain excellent guest experience and ensure that the venue operates safely, legally and profitably during both daytime and late night trading. This role requires someone who is confident managing a fast moving, drink led environment, understands licensing responsibilities and can remain calm, organised and commercially focused during peak service. Key Responsibilities 1. Support the General Manager in overseeing the full operation of Mimosa, including the restaurant, cocktail bar, rooftop, private event spaces and late night venue., 2. Take a leading role in managing wet led operations, including bar service, drinks revenue, table service, bottle service, cocktail standards and late night sales performance., 3. Lead high volume late night shifts, ensuring strong floor control, smooth service flow, effective team deployment and excellent communication between bar, floor, host, security and management teams., 4. Ensure the venue operates fully in line with its premises licence, licensing objectives, age verification policy, capacity limits, noise management, incident reporting and all late night operating requirements., 5. Work closely with the General Manager, Bar Manager and security team to maintain a safe, controlled and professionally managed late night environment., 6. Monitor guest behaviour, crowd movement, door communication, queue management, VIP areas and late night floor standards to protect both the guest experience and the licence., 7. Support wet sales growth through upselling, table management, drinks training, product knowledge, cocktail quality, speed of service and premium guest engagement., 8. Manage and motivate the front of house and bar team, including supervisors, bartenders, barbacks, waiters, hosts, runners and support staff., 9. Assist with recruitment, onboarding, training, rotas, performance management and development of staff across restaurant, bar, rooftop and late night operations., 10. Ensure all team members understand service sequence, drinks standards, licensing responsibilities, Challenge 25, intoxication awareness, refusal of service procedures and guest safety expectations., 11. Support the Bar Manager with stock control, wastage, breakages, ordering awareness, cellar standards, equipment issues and bar opening and closing procedures., 12. Assist with financial controls, including cash handling, end of day reporting, till reconciliation, labour control, stock awareness and daily sales reporting., 13. Manage private events, group bookings, VIP reservations and late night table bookings, ensuring all operational details are communicated clearly and delivered professionally., 14. Handle guest feedback, complaints, incidents and service issues calmly and professionally, ensuring proper escalation and accurate reporting where required., 15. Maintain high standards of cleanliness, venue presentation, ambience, lighting, music levels, table setup, bar setup and overall guest environment., 16. Ensure compliance with health and safety, fire safety, food safety, allergen procedures, security procedures, staff welfare, company policies and licensing law., 17. Act as the senior manager on duty when required, taking full responsibility for the venue, team, guests, licence conditions and trading standards during the shift. Essential Experience The successful candidate must have strong previous experience in a wet led, high volume, late night hospitality environment. Experience in cocktail bars, late night venues, clubs, rooftops, premium bars, entertainment venues or large multi area operations would be highly beneficial. You must be confident managing busy evening and late night trade, working with security teams, protecting the premises licence and driving strong drinks revenue while maintaining a safe and premium guest experience. Required Skills and Experience 1. Previous experience as an Assistant General Manager, Senior Floor Manager, Bar Manager, Duty Manager or similar in a wet led, late night or high volume venue., 2. Strong understanding of UK licensing responsibilities, premises licence conditions, Challenge 25, intoxication management, incident logging and late night operating standards., 3. Proven ability to manage high volume drink led trade, including cocktail service, bar sales, table service, bottle service and premium upselling., 4. Confident leading busy late night shifts with multiple areas, high guest numbers and fast moving operational demands., 5. Strong commercial understanding of wet GP, stock control, wastage, labour, sales performance and service efficiency., 6. Experience working closely with door supervisors, security teams, hosts, bar teams and floor teams during late night operations., 7. Excellent leadership skills with the ability to train, motivate and control a large team under pressure., 8. Strong guest service standards with the ability to balance hospitality, atmosphere, safety and commercial performance., 9. Excellent attention to detail across venue presentation, bar standards, compliance, reporting and shift handovers., 10. Flexible availability, including evenings, weekends, bank holidays and late night finishes. Personal Qualities We are looking for someone polished, alert, hands on and commercially sharp. You must understand that late night hospitality requires more than good service. It requires control, confidence, awareness, licensing discipline and the ability to read a room quickly. The right person will be calm under pressure, strong with people, confident with security and licensing matters, and able to keep standards high even when the venue is trading at full capacity. What We Offer A senior leadership role within an exciting new multi level hospitality venue in Clapham, with the opportunity to be part of the opening and growth of a large, ambitious operation. The role offers exposure to restaurant, cocktail bar, rooftop, private events, VIP service and late night trade, with the chance to help shape the standards, culture and reputation of Mimosa from the beginning. Salary: £45,000 to £50,000 per annum, depending on experience, plus service charge.

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  • FIELD SALES & LEAD GENERATION REPRESENTATIVE
    FIELD SALES & LEAD GENERATION REPRESENTATIVE
    14 days ago
    £13–£18 hourly
    Part-time
    Nine Elms, Wandsworth

    CC Commercial Cleaners is looking for a motivated Field Sales & Lead Generation Representative to help identify and generate new commercial cleaning opportunities across London. This is an ideal role for someone confident, proactive, and comfortable speaking with businesses face-to-face. Your role will involve visiting commercial areas, identifying potential cleaning opportunities, and helping build relationships with businesses including: • Offices, • Restaurants & cafés, • Pilates & wellness studios, • Retail stores, • Clinics & healthcare premises, • Newly refurbished commercial units Responsibilities: • Visiting commercial areas across London, • Identifying businesses requiring cleaning services, • Speaking with business owners/managers, • Collecting site information and lead details, • Sending photos/videos of potential opportunities, • Booking appointments/site visits where possible, • Supporting business growth and outreach efforts Requirements: • Confident communication skills, • Presentable and professional appearance, • Self-motivated and reliable, • Comfortable walking/travelling across London, • Previous sales or customer-facing experience preferred but not essential What We Offer: • Flexible working structure, • Performance-based incentives, • Opportunity to grow with a developing commercial cleaning company, • Supportive and ambitious environment Location: London (field-based) To apply, please send a short introduction with your experience and availability.

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  • Housekeeper
    Housekeeper
    27 days ago
    £13–£14 hourly
    Full-time
    London

    Chintemani Brasserie, a new high-end casual dining restaurant from the acclaimed Bemse Group is now opened in Chelsea in London. Blending exquisite Mediterranean flavours, we are committed to providing an exceptional guest experience in a sophisticated environment. We are currently building our dedicated opening team and are seeking a meticulous and reliable Housekeeper to ensure our premises consistently reflect our high standards. As a Housekeeper, you will play a crucial role in maintaining the pristine condition of our restaurant, contributing significantly to the overall ambiance and guest satisfaction. Key Responsibilities: • Perform comprehensive cleaning and maintenance of all restaurant areas, including dining spaces, restrooms, and back-of-house facilities., • Ensure all surfaces, fixtures, and fittings are thoroughly cleaned, polished, and presented to an immaculate standard., • Manage waste disposal and recycling processes efficiently and hygienically., • Handle laundry duties for linens, uniforms, and other restaurant textiles as required., • Monitor cleaning supply inventory and report needs to management., • Identify and report any maintenance issues or damages promptly., • Adhere strictly to all health, safety, and hygiene regulations and company policies. Requirements: • Proven experience in a housekeeping or cleaning role, ideally within a high-end hospitality, restaurant, or hotel setting., • A keen eye for detail and a strong commitment to maintaining impeccable standards of cleanliness and organisation., • Ability to work efficiently, both independently and as part of a team, in a fast-paced environment., • Reliability, punctuality, and excellent time management skills., • Knowledge of various cleaning techniques, chemicals, and equipment., • Flexibility to work a schedule that may include evenings, weekends, and holidays. What We Offer: • An exciting opportunity to be an integral part of a prestigious new restaurant opening., • A dynamic and supportive work environment within the expanding Bemse Group., • Opportunities for professional development and career growth., • Competitive remuneration., • Staff meals and a range of team benefits.

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  • Field Sales Executive (Part-Time, CCTV)
    Field Sales Executive (Part-Time, CCTV)
    29 days ago
    £12.75–£22.5 hourly
    Part-time
    Ilford, Redbridge

    We are a growing London-based CCTV installation service seeking a reliable and confident Field Sales Assistant to support our business expansion by engaging directly with local businesses. This is a field-based role focused on lead generation and customer engagement, where you will visit retail shops, restaurants, and commercial premises to introduce our CCTV services and generate interest for site visits and installations. No prior CCTV technical knowledge is required—training will be provided. This role is ideal for candidates with strong communication skills who are comfortable interacting with business owners face-to-face and generate leads. Key Responsibilities 1. Field Outreach & Business Development Visit assigned local areas and approach small-to-medium businesses (e.g., barbershops, grocery stores, restaurants, off-licences) Introduce our CCTV installation services in a professional and concise manner Identify potential customer needs (new installation or upgrade) 1. Lead Generation Collect accurate customer details including: Business name Contact number Address/location Secure interest and arrange appointments for site visits 1. Appointment Coordination Schedule or refer qualified leads to the operations team for follow-up Ensure all leads are genuine and meet minimum criteria for quotation 1. Reporting & Activity Tracking Maintain a daily record of: Number of businesses visited Conversations held Leads generated Provide updates at the end of each shift Performance Expectations Visit approximately 15–20 businesses per shift Maintain a professional and respectful approach at all times Generate consistent leads and contribute to overall sales targets Requirements Essential: Confident verbal communication and interpersonal skills Professional attitude and presentable appearance Ability to work independently in a field-based environment Comfortable walking and travelling locally within London Preferred (not mandatory): Previous experience in sales, promotions, or customer-facing roles Familiarity with local business environments What We Offer Stable hourly pay with additional earning potential through bonuses Flexible part-time schedule suitable for students or individuals seeking additional income Opportunity to gain experience in field sales and develop to business development Manager Growth opportunities as the business expands Compensation £12.75 per hour (paid via PAYE) Performance incentives: £2 per confirmed quote appointment £10 per completed installation (successful sale) Approx. 5-hour shifts (flexible scheduling)

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  • Social Media Manager
    Social Media Manager
    1 month ago
    £41700 yearly
    Full-time
    Ilford

    PROTECH SG LTD trading as Smoke Gadgets seeks to appoint a full-time Social Media Manager to take responsibility for the business’s public image, customer-facing digital channels and campaign reporting. This is an in-house vacancy arising from the company’s development as an active retail shop with an existing Google Business Profile, Facebook presence, Instagram activity and a need for regular, professionally managed digital communication with customers. The role is business-specific. It is not a generic office marketing role detached from the company’s operations. The successful employee will work with the Director and shop staff to translate product launches, stock changes, promotional plans and customer priorities into structured communications and social-media activity that support footfall, repeat trade and brand presentation. Typical entry route and associated qualifications Most suitable entrants will possess A levels or equivalent and a degree or equivalent qualification. Further professional qualifications in marketing, communications, digital media or related fields may also be relevant. The company will also consider candidates with substantial equivalent professional experience where that experience clearly demonstrates the skill level required for the role. Key duties and responsibilities Discuss business strategy, products, services, promotions and target customer groups with the Director and senior colleagues so that the company’s public-facing communications match real business priorities. Write, edit and arrange the effective publication of social-media content, promotional material, customer updates and public-facing communications for the business’s existing channels, including Instagram, Facebook and the Google Business Profile. Photograph products, displays and in-store activity and prepare business-specific digital content that accurately reflects the company’s stock, offers, opening hours and services. Address customers and other target groups through online messaging, reviews, comments, direct customer interaction, store-promotion support and other public-facing activity to enhance the public image of the business. Monitor customer engagement, review patterns, reach and campaign performance and develop reporting tools to evaluate the effectiveness of the company’s communications and promotional exercises. Coordinate digital promotions with in-store activity so that online messaging aligns with actual stock availability, pricing, launches and seasonal promotions. Help maintain a consistent and professional public image for Smoke Gadgets across all public-facing channels. Ensure that any communications touching on regulated or age-sensitive products are handled cautiously and in line with applicable legal and platform restrictions. Skills, experience and qualifications required A levels or equivalent and preferably a degree or equivalent qualification in marketing, communications, business, digital media or a related field. At least 2 years’ relevant experience in social-media management, digital communications, public relations, brand-facing content or similar business-facing work. Strong written and spoken English and the ability to produce clear, commercially effective and customer-friendly copy. Experience of managing business social-media accounts, content calendars, engagement reporting and customer interaction. Competence in basic photo / video content creation and common digital content tools. Ideally some experience in a retail, consumer-electronics, convenience or other customer-facing commercial environment. Why this role is genuine The company already trades from an active premises and already uses public-facing digital channels to support discovery, reputation and customer interaction. The vacancy arises because these functions now require dedicated in-house management and reporting. The role will exist regardless of the nationality of the successful candidate and is required for genuine business reasons.

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  • Cafe Manager
    Cafe Manager
    1 month ago
    Full-time
    London

    Astha's Astha's is a home to British style Licensed café influenced with north Indian flavours serving delicious breakfast, brunch and lunch menu Offering British influenced traditional yet unique Northern India’s food all day. Candidate will be required to sell Alcohol at our Licensed Premise. Nestled in Belgrave gardens St John’s Wood . At Astha’s you’ll find the food at all times rich in flavours yet soaked in traditions. The elegant 30+ seater café (including outside area) will be open from mid May for breakfast and lunch all week, with plans underway to open in the evening authum'26. Role Overview We are seeking an experienced and dynamic Café Manager to oversee daily operations within a busy hospitality environment. The ideal candidate will possess strong leadership skills, extensive restaurant and culinary experience, and a passion for delivering exceptional customer service. This role offers an exciting opportunity to lead a motivated team, ensure food safety standards are maintained, and create a welcoming atmosphere for one and all. Job Description We are looking for an experienced Cafe Manager to join the team at St John's wood Astha's is at a stunning and vibrant neighbourhood. We are delighted to build a new team for our British Cafe with some unique north Indian flavours. Contract: Full Time | No SPONSORSHIP available at the moment. About the Cafe Manager role: -To supervise, manage and motivate the team -Health and Safety Certification Level 2 -Barista experience is highly desirable along with selling alcohol -Proven supervising experience within a restaurant or hospitality setting -Strong team management and leadership abilities -Good knowledge of food preparation, cooking, and food safety standards -Excellent organisational skills with the ability to multitask effectively -Good communication skills to liaise with staff and customers confidently -Knowledge of hospitality industry best practices and trends -Ability to motivate a team to achieve high standards of service and efficiency -To ensure the customers experience is always maintained to the highest standard -To continuously work towards improving sales and service -Supporting and managing the performance of the team through ongoing evaluations, listening, training, and mentoring -Ensuring high levels of Food and Health & Safety Offerings - Competitive Pay ( depending on experience) Staff meal & coffee when on shift Opportunity to gain rich experience at one of the highly prestigious location in London This position offers an engaging environment for passionate hospitality professionals eager to lead a vibrant café team. The successful candidate will play a key role in shaping the customer experience while maintaining operational excellence. Job Types: Full-time and Part-time Open Positions :1-2 Work Location: In person

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  • Cleaner (Part Time)
    Cleaner (Part Time)
    2 months ago
    £14705 yearly
    Part-time
    London

    Post: Cleaner, Part-time, Permanent Responsible to: Head of Operations & Visitor Experience Hours of work: 20 hrs per week (four or five shifts each week including evenings and weekends) Remuneration: £14,705 This position is paid hourly through our PAYE payroll only Our Mission is to curate, support and facilitate people and ideas that make ethics matter in the world. Role Working in a team of two, the cleaners work in the Operations & Visitor Experience department reporting to the Head of Operations & Visitor Experience. They will ensure that the whole premises are presented to a high quality at all times by establishing a regular routine of cleaning throughout the building before, during and after events. In addition, routine deep cleaning needs to be established on a periodic cycle for areas that require such treatment. The Venue Conway Hall is a grade II listed building in Central London consisting of five separate event spaces and offices. The largest of which being the Main Hall capable of hosting up to 400 visitors across two floors. In addition to our regular programme of lectures and concerts we also operate as a private hire venue hosting Conferences, Meetings, Lectures, Concerts, Workshops, Wedding receptions, filming and more. Key tasks • Follow a cleaning schedule across offices, the library and hire spaces, with any additional cleaning to be agreed., • The entrance from outside the building through to the foyer of Conway Hall is to be immaculate, in terms of its appearance and cleanliness, at all times, with attention to detail given to all surfaces and a systematic cycle of ‘deep’ cleaning given to inaccessible or ‘problem’ areas., • Being a keyholder and bearing responsibility for locking and unlocking the building safely., • Managing waste and liaising with the Operations Manager and Duty Managers on any issues around collection, or general operations waste management., • Liaising with the Operations Manager and Duty Managers to ensure adequate supplies of cleaning and washroom materials. Other • Comply with Conway Hall’s policies., • Undertake training, as required., • Any other reasonable duties as required by the Head of Operations & Visitor Experience. Person Specification Essential Criteria • Attention to detail, and a conscientious attitude to work., • Understanding or willingness to learn health and safety protocols around storing and using cleaning materials., • Understanding or willingness to learn how to manage risks, including slip hazards, manual handling, or working at height., • Ability to work independently and as part of a team, • Understanding of building security concerns, managing keys and maintaining a secure environment., • Desirable experience/skills, • Cleaning a public building, • Lone working experience, • Permission to work: You will need to provide evidence that you have the necessary permission to work in the UK. Terms Hours: To suit the needs of the business. Some evening and weekend working will be required. By mutual agreement, more hours may be available to support busy events, or to cover gaps in the front of house rota, paid as overtime on an hourly basis. Holidays: Pro rata 24 days per annum, plus one week over the Christmas holiday period, (all based upon 20 hours per week). Probation period: Three months Pension: An optional stakeholder pension scheme is available. Employee contribution of 3% is matched by 5% from the employer. Job Types: Part-time, Permanent Work Location: In person Applications close Thursday 23rd April with Interviews planned to take place on Wednesday 29th April

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