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  • Customer Service Assistant
    Customer Service Assistant
    7 days ago
    £13 hourly
    Full-time
    Finsbury Park, London

    We are looking for a reliable and organized team member to take ownership of the daily order cycle, from the moment a customer places an order to the moment it leaves the building. This is a hands-on, varied role in a fast-paced environment where no two days are exactly the same. What you’ll be doing: • Processing and printing customer orders across multiple sales channels, • Arranging shipments with carriers and ensuring every order has a tracking number, • Responding to customer messages and queries through marketplace platforms and email, • Monitoring daily tasks, dispatch targets, and delivery timescales, • Working closely with the team to keep operations running smoothly, • Helping with general office and ad hoc tasks as required What we offer: • Full training on all our systems; e-commerce experience is not required, • Consistent, guaranteed weekly hours with no zero-hours uncertainty, • The opportunity to learn about marketplace selling, inventory management, and online retail operations, • Employee discount and a casual dress code What we’re looking for: Previous experience in retail, hospitality, cleaning, warehousing, or another customer-facing role is useful, but full training will be provided. We’re looking for someone who is reliable, organised, punctual, willing to take responsibility, able to work well under pressure, and genuinely motivated to learn. You should be comfortable using a computer and communicating with customers in writing and by phone. Basic spreadsheet skills are helpful, and you should be confident handling email and learning new software. Working hours: • Sunday: 8:30am–6:00pm, • Monday: 8:30am–6:00pm, • Tuesday to Friday: 8:30am–5:30pm, • Saturday: Closed, • Overtime available

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  • Graphic and Multimedia Designer
    Graphic and Multimedia Designer
    19 days ago
    £30000–£40000 yearly
    Full-time
    London

    We are looking for an experienced Graphic and Multimedia Designer to join our team. The successful candidate will create professional visual content for digital and print platforms, develop branded marketing materials and support the organisation's marketing objectives. Candidates should have strong Adobe Creative Suite skills, relevant professional experience and a portfolio demonstrating their creative and technical abilities. The role requires creativity, attention to detail, good communication skills and the ability to manage multiple projects within agreed deadlines. Job Purpose We are seeking a creative and experienced Graphic and Multimedia Designer to produce high-quality visual content across digital and print platforms. The role will ensure all creative work reflects the organisation's brand identity, marketing objectives and professional standards. Key Responsibilities • Develop creative concepts and designs for digital and print marketing materials., • Create graphics, layouts, advertisements, posters, brochures, menus, signage and other branded materials., • Design content for websites, social media, email campaigns and digital marketing platforms., • Use professional design software, particularly Adobe Creative Suite, including Photoshop, Illustrator and InDesign., • Maintain consistency of branding, typography, colour and visual identity across all materials., • Convert creative briefs and business requirements into effective visual designs., • Prepare artwork and files suitable for digital publication and professional printing., • Manage multiple design projects and prioritise work according to deadlines., • Work with management, marketing and other departments to understand requirements and deliver creative solutions., • Review and incorporate feedback while maintaining design quality and brand consistency., • Maintain organised design files, templates and brand assets., • Keep up to date with current graphic design, digital media and visual communication trends. Skills and Experience Essential: • Relevant qualification in Graphic Design, Visual Communication, Multimedia Design or equivalent professional experience., • Previous professional experience in graphic design or a related creative role., • Proficiency in Adobe Creative Suite, particularly Photoshop, Illustrator and InDesign., • Strong understanding of typography, colour, composition, layout and branding., • Strong creative, conceptual and problem-solving skills., • Excellent attention to detail and ability to meet deadlines., • Ability to manage multiple projects and respond effectively to feedback., • Good communication and teamwork skills., • Portfolio demonstrating relevant graphic design and visual communication work. Desirable: • Experience producing artwork for both digital and print media., • Experience with social media marketing and digital content., • Knowledge of multimedia, motion graphics or basic video editing.

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  • Resident Liaison Officer
    Resident Liaison Officer
    2 months ago
    Full-time
    Woodford, Woodford Green

    Job Advertisement – Resident Liaison Administrator Company: DCK Construction Location: London Borough Of Camden Job Type: Full-Time Salary: £162.50 gross per day About DCK Construction DCK Construction is a growing construction company committed to delivering high-quality projects while maintaining excellent communication and customer service for our residents and clients. We are looking for an organised, professional, and customer-focused Resident Liaison Administrator to join our team. Role Overview The successful candidate will provide administrative support while acting as the first point of contact for residents. This role requires excellent organisational skills, confidence communicating with the public, and the ability to manage multiple tasks in a fast-paced environment. Key Responsibilities • Create, maintain, and update Excel spreadsheets and project trackers accurately., • Contact residents by telephone to arrange appointments for planned construction works and property surveys., • Liaise with residents professionally, answering queries and providing updates on scheduled works., • Prepare, print, and post letters and other correspondence to residents., • Maintain accurate records of appointments, communications, and project progress., • Support the Resident Liaison team with general administrative duties., • Ensure all resident information is handled confidentially and in accordance with company procedures., • Work closely with site teams and project managers to ensure appointments and communications are coordinated efficiently. Essential Requirements • Previous experience in an administrative or Resident Liaison Officer (RLO) support role is desirable., • Excellent working knowledge of Microsoft Excel, including creating and updating spreadsheets and trackers., • Strong organisational skills with excellent attention to detail., • Confident telephone manner with experience booking appointments and communicating with customers., • Excellent written and spoken English., • Ability to prioritise workload and work independently., • Professional, friendly, and customer-focused approach., • Full UK driving licence is essential. Desirable • Experience within the construction, social housing, or property maintenance sector., • Knowledge of Microsoft Office applications, including Word and Outlook., • Experience working with residents and coordinating appointments. What We Offer • £162.50 gross per day., • Opportunity to work with a growing and supportive construction company., • Ongoing training and career development., • Friendly and professional working environment. If you are highly organised, enjoy working with people, and have the skills to provide excellent administrative support and resident liaison services, we’d love to hear from you. Apply today and become part of the DCK Construction team.

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