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Position Summary As an Assistant Manager, you will support the General Manager in overseeing daily operations, ensuring exceptional customer service, team performance, and smooth restaurant running. You will lead by example, coach the team, and help deliver financial targets. Key Responsibilities - Support the General Manager in day-to-day operations, including opening/closing procedures. - Ensure high standards of customer service and guest satisfaction. - Supervise and motivate front-of-house (FOH) and/or back-of-house (BOH) teams. - Handle customer complaints and resolve issues promptly. - Assist in staff training, development, and performance reviews. - Monitor and manage stock levels, orders, and deliveries. - Ensure health & safety, food hygiene, and licensing regulations are followed. - Help manage labour costs, rota scheduling, and payroll inputs. - Drive sales and assist in achieving revenue and profitability goals. - Cover the manager’s responsibilities in their absence. Skills & Experience - Previous experience in a supervisor or assistant management role, preferably in hospitality or F&B. - Strong leadership and team management skills. - Excellent communication and interpersonal abilities. - Good understanding of customer service principles. - Confident in handling complaints and pressure situations. - Basic financial awareness (e.g. cash handling, P&L understanding). - Familiar with stock management and ordering systems. - Knowledge of health & safety and food hygiene standards. Requirements - Right to work in the UK. - Flexible availability, including evenings, weekends, and holidays. - Fluent in English (spoken and written). - Personal licence (desirable, not essential). - Level 2 Food Hygiene Certificate (preferred).

Are you passionate about the beauty industry and love delivering top-notch customer service? We're a busy, modern hair salon located in the heart of Fulham, and we're currently on the lookout for a friendly, professional, and highly organised Receptionist to become the welcoming face of our team. This is a fantastic opportunity to work in a dynamic, creative environment alongside experienced hair stylists and beauty professionals. Whether you're looking to grow your career in the salon industry or want to be part of a fun and supportive team, we’d love to hear from you! What You'll Be Doing: Greeting all clients with a warm, welcoming, and professional attitude Managing appointments using our booking system (phone, online, and walk-ins) Handling phone calls and answering any customer enquiries Managing salon emails ,Taking payments, issuing receipts, and managing the till Ensuring the front-of-house and reception area are always clean, tidy, and inviting Supporting stylists and management with day-to-day tasks Keeping track of retail stock at the front desk and assisting with product sales Helping coordinate a smooth and professional flow of daily operations What We’re Looking For: Previous experience in a receptionist, front-of-house, or customer-facing role (experience in a salon, spa, or hospitality setting is ideal but not essential) A genuine passion for delivering excellent customer service Strong communication skills and a confident, friendly personality Impeccable grooming and personal presentation Ability to multitask, stay calm under pressure, and manage time effectively Tech-savvy and comfortable using booking or POS systems (training provided) A team player who’s willing to go the extra mile for clients and colleagues

NEW OPENING /BRAND NEW KITCHEN AND EQUIPMENT MUST HAVE EXPERIENCE with pizza and pasta £13-15 per hour (depending on experience) 35-40 hours a week 2 days off shifts - 10 to 5pm & 5 till close (10/11pm) kitchen team 4-5 people Pizza and Pasta Restaurant within a privately owned restaurant group operating for over 30 years working with a well known Executive Chef in London and Pizza Chef Pizza - 12inch, thin, crispy (New York style) Working with fresh dough and pizza Rebuilding a brand new team, and looking for enthusiastic team members passionate about cooking and seasonal flavours

Retail Manager As a result of our exceptional growth in recent years, we are on the lookout for an outstanding Manager with a proven record in sales,&marketing, visitor operations and customer service skills. Personal Skills: A suitable candidate will have good written and verbal communication skills, experience in problem solving skills, ability to use own initiative, work on their own, work with a team and strong track record of managing budgets to maximise income while controlling costs. • Project Management skills • Strong communication skills (both written and verbal) • Advanced IT skills, POS system management including web ordering • Flexibility, enthusiasm, and enjoyment in meeting people Employee benefits include: • Performance related Bonus • Pension Scheme • Opportunities for promotion • Discounted Purchases with us • An excellent working environment Details about the role: • Full time position (37.5hours a week) • Friendly team • Opportunities for further training and self-development • The store is open Monday to Friday from 9:00 am to 10:00 pm - 51 weeks per year. Rotating shift patterns within opening hours. • Salary £39000 per annum Main responsibilities: The duties of the manager will include: · Overseeing both front-of-house and back-of-house teams to ensure smooth, efficient service and an exceptional customer experience. · Daily Operations Management: Oversee the day-to-day running of the store to ensure smooth and efficient operations. · Stock Control & Inventory Management: Monitor stock levels, manage reordering, minimize wastage, and ensure availability of key items. · Supplier Liaison & Purchasing: Source products, negotiate prices with suppliers, and ensure timely deliveries. · Compliance & Licensing: Ensure adherence to all health & safety, food hygiene, trading standards, and tobacco/alcohol licensing regulations. · Cash Handling & Financial Reporting: Manage tills, reconcile daily takings, prepare sales reports, and monitor store profitability. · Staff Supervision & Rota Management: Supervise and support staff, prepare shift rotas, and manage recruitment and training of new employees. · Customer Service & Engagement: Maintain high standards of customer service, handle complaints, and promote a welcoming store atmosphere. · Visual Merchandising & Shop Layout: Ensure products are well displayed, clearly priced, and that the store layout encourages footfall and sales. · Security & Loss Prevention: Monitor for theft, maintain CCTV and security protocols, and ensure secure handling of high-value items. · Business Development: Identify opportunities to introduce new product lines, promotions, or services to increase sales and customer retention. Requested qualifications and experiences: • NQF Level 3 or above in management • At least one year experience of working in similar role i.e., Sales Manager/Marketing Manager/Retail Manager EMPLOYMENT IS SUBJECT TO TWO SATISFACTORY REFERENCES AND A DBS CHECK - Please note that if we have not contacted you within 10 working days, it is fair to assume that due to a number of possible reasons your application will not be pursued further in this instance. We will, however, retain your details on our database and contact you with any suitable opportunities in the future*

NEW OPENING /BRAND NEW KITCHEN AND EQUIPMENT MUST HAVE EXPERIENCE as a Pizza Chef (minimum 1 year) POSITION STARTS IN beginning July 2025 £13-16 per hour (depending on experience) 35-40 hours a week 2 days off shifts - 10 to 5pm & 5 till close (10/11pm) kitchen team 4-5 people Pizza and Pasta Restaurant within a privately owned restaurant group operating for over 30 years working with a well known Executive Chef in London and Pizza Chef Pizza - 12inch, thin, crispy (New York style) Working with fresh dough and pizza Rebuilding a brand new team, and looking for enthusiastic team members passionate about cooking and seasonal flavours

NEW OPENING /BRAND NEW KITCHEN AND EQUIPMENT MUST HAVE EXPERIENCE as a Pizza or pasta Chef (minimum 1 year) POSITION STARTS IN beginning July 2025 £13-16 per hour (depending on experience) 35-40 hours a week 2 days off shifts - 10 to 5pm & 5 till close (10/11pm) kitchen team 4-5 people Pizza and Pasta Restaurant within a privately owned restaurant group operating for over 30 years working with a well known Executive Chef in London and Pizza Chef Pizza - 12inch, thin, crispy (New York style) Working with fresh dough and pizza Rebuilding a brand new team, and looking for enthusiastic team members passionate about cooking and seasonal flavours

NEW OPENING /BRAND NEW KITCHEN AND EQUIPMENT MUST HAVE EXPERIENCE as a Pizza Chef (minimum 1 year) POSITION STARTS IN beginning July 2025 £13-16 per hour (depending on experience) 35-40 hours a week 2 days off shifts - 10 to 5pm & 5 till close (10/11pm) kitchen team 4-5 people Pizza and Pasta Restaurant within a privately owned restaurant group operating for over 30 years working with a well known Executive Chef in London and Pizza Chef Pizza - 12inch, thin, crispy (New York style) Working with fresh dough and pizza Rebuilding a brand new team, and looking for enthusiastic team members passionate about cooking and seasonal flavours