Assist the sales team with day-to-day administrative tasks, including managing sales documentation, preparing proposals and contracts, and ensuring compliance with client requirements. Handle inquiries from clients, suppliers, and contractors related to construction manpower, services, and equipment. Maintain and update customer databases, ensuring accurate and up-to-date records for all client interactions. Order and Contract Management: Process sales orders from clients, ensuring all necessary details, specifications, and contract terms are properly recorded and communicated to the relevant departments. Coordinate with procurement, site managers, and logistics teams to ensure that orders for materials, equipment, or personnel are fulfilled on time and according to project schedules. Client Relationship Management: Act as a point of contact for clients, responding to inquiries, resolving issues, and providing updates on order status or ongoing projects. Build and maintain strong relationships with clients, contractors, and suppliers, ensuring high levels of customer satisfaction. Reporting and Data Analysis: Prepare regular reports for the sales team and management, including sales performance, project progress, and client feedback. Monitor sales trends and identify potential opportunities for growth or improvement. Track sales performance against targets and report on key metrics such as revenue, order volume, and customer retention. Collaboration with Other Teams: Work closely with HR and recruitment teams to ensure sufficient manpower is available for projects and to manage the deployment of personnel as needed. Coordinate with the finance department to manage invoicing, payment processing, and credit control for sales transactions. Collaborate with the project management team to ensure seamless execution of contracts and delivery of services. Process Improvement: Identify areas for improvement in sales processes and suggest more efficient systems for order processing, documentation, or communication. Implement and maintain CRM systems to streamline client interactions and sales processes. Customer Feedback and Quality Assurance: Handle any complaints or disputes from clients professionally and efficiently, ensuring timely resolution and maintaining client satisfaction. Ensure all services provided meet the company’s quality standards and comply with industry regulations.
Main Duties Managing the Facilities Works, with overall responsibility for timely delivery of all reactive, project and planned tasks. Management of the In House tracking system and the team to ensure accurate and live updating, compliance against the SLAs, KPIs and contractual obligations as are met. Financial management which includes Raising Purchase Orders and Invoicing and approvals and working with company finance team Accountable to implementation, monitoring and management of all Helpdesk processes and working practices to ensure that the team works with clear structure and direction. Performance Management of all Tasks and supply chain Operational and Contractual Compliance SLA Management Performance KPI's Management of rechargeable works, PPM and Reactive Tasks Carry out additional ad hoc duties as required by the management team Producing RAMS Weekly auditing of Compliance Tasks, Trackers & Folders ensuring correct alignment of tasks and accurate assignment with completion on time to prevent backlog maintenance Constantly monitor progress against all open jobs Review all POs raised on Xero against delegated authority to ensure compliance Approve POs and invoices Minimise lost revenue through supply chain by ensuring efficient scheduling of works Essential Skills Experience operating in the FM or similar complex facilities services operation where data management is key to delivering excellence Implementing, monitoring, and updating systems and processes to monitor FM Services to ensure compliance with contractual SLAs
JOB VACANCY Business & Financial Project Manager CONTRACT TYPE Permanent HOURS 9am to 5pm (with a 30-minute unpaid break) 37.5 hrs per week PRINCIPAL PLACE OF WORK 25 Portico Road, Derby DE23 3NJ 6 Burlington Way, Derby DE3 9BA Please note: Location of work may occasionally vary based on business needs, however, Home-working opportunities are available. SALARY £52,900.00 per annum (£27.13 per hour) We have an exciting opportunity for a skilled and experienced Business and financial project manager (SOC: 2440). The ideal candidate will be the driving force behind the growth, success, stability and execution of our projects as well as manage our contracts. You will not only design and complete our projects, but will be the organisation’s financial advisor and responsible for our budgets in various business aspects. You will be responsible for managing and overseeing all our business contracts, service agreements and projects with various stakeholders. Your will advise the company on business and project viability, finances, improvement of our services, marketing, bidding and competitive strategy. Our ideal candidate will be highly experienced in formulating strategic and long-term business plans, assessing the implications for the organisation financial mechanisms and overseeing their implementation. A creative, pragmatic and imaginative and forward-thinking persona will be expected. Additionally, one must have experience working in Children’s Homes and an enhanced understanding of the services we provide. Building a solid and dependable team requires clarity of vision and planning, therefore, your organisation skills coupled with the ability to remain calm, collected, and methodical whilst having a clear overall picture of projects, will be required. We will help and encourage you to confidently grow within your role in the company as our goal is aggressive expansion. Joining us at the beginning of our rapid expansion trajectory, is a great opportunity to pioneer our growth with us. Though this role is a 9 am to 5pm role, work patterns may vary, and this will largely be determined by the nature of project being undertaken. The ideal candidate must be flexible and adaptable. Who we are We are a rapidly growing organisation which was established in 2021 with a simple goal – to provide effective child and family services. Our core values encompass qualities that represent our company and culture. We are committed to providing outstanding care for children and young people. We believe every child has the right to feel seen and heard, and to know that they are cared for. We believe that by creating safe and nurturing environments and providing personalised care and support, young people can thrive and be helped to realise their potential. Key Responsibilities · You will formulate strategic and long-term business plans, amend and update them, assesses the implications for the organisation financial mechanisms and oversees their implementation. · Additionally you will conduct external and internal audit programmes, arrange for the collection and analysis of accounting, budgetary and related information, and manage the company’s financial systems and policies. · You will advise on staffing levels appropriate for accounting activities whilst providing advice on factors affecting business performance, through SWOT analyses to improve on the organisation’s management processes and structures to enhance effectiveness. · You will formulate timescales, costs, budgets and resources needed. · You will steer all new ventures and projects from inception to handover and completion · You will facilitate the generation and procurement of contracts, tenders and packages whilst supporting their generation. · You will draw up detailed plans, negotiate with contractors and suppliers for materials and services. · You will keep a keen eye on budget and to the quality of services in collaboration with the registered manager and regularly report on progress to the board of director. · Your goal will be to foster positive professional relationships to achieve short- and long-term business goals. · You will monitor the progress of our projects and report remedial actions to management, effectively manage the project budget and all costs to ensure successful completion within budget estimates coupled with compliance with best practice and meeting the specified quality and standards. · You will endeavour to minimise costs whilst generating value-for-money business and expansion. · As the business expands and acquires more children’s homes, your duties will include the preparation of progress reports, incorporation of contractor and project reports and briefing the team. · You will monitor and update project financial forecasts and cash flows, manage teams, chair meetings with other specialists/stakeholders such as commissioners, neutral vendors and local authorities. · You will occasionally report to the board of directors as required and conduct regular strategic planning and forecast in addition to assembling information for invoicing. · You will also be able to manage and coordinate packages alongside the Registered Manager, ensuring strict adherence to health and safety and regulatory standards. · You will conduct forecast assessments of potential challenges and disruptions as well as ongoing regulatory changes. Skills and Qualifications: ● Bachelors Degree in Business Management, and specialism in Accounts ● Masters in Business Administration, and experience in Project Management, as well as evidenced project delivery and completion ● Extensive experience in entrepreneurship, proven expertise in upscaling and growing businesses ● Overall sector experience and knowledge, particular to working in a Children’s Home or Care Home ● A minimum of 5 years in Business Consulting and/or Accounting (or combined experience in both acceptable). ● A full understanding of project delivery, costs, and programme management in both residential settings. ● You will have the ability to compile project programmes, review, amend and update them using MS Project or similar programme software. ● Strong communication and interpersonal skills ● A dynamic individual with a pro-active approach and excellent problem-solving skills. ● A hands-on approach and a willingness to work with and alongside the team. ● A proven ability to lead and build strong relationships with internal and external teams. ● An effective team leader and team player with the ability to work autonomously and work under own initiative. ● Excellent financial planning and project design skills and high proficiency at understanding care sector-related regulations. ● Exceptional interpersonal skills and eloquence in English. Those requiring sponsorship, will need to meet the Home Office approved English standards such as the B1 English test. ● DBS Clearance ● Passport/ID ● Right to work ● The closing date for applications is 27 September 2024 Benefits: ● Competent salary £52,900.00 per annum (£27.13 per hour) ● Auto pension enrolment ● Bonus Scheme and occasional home-working opportunities depending on business needs. ● Great opportunities to progress within a growing company. ● 28 days annual leave on a pro-rata basis
Knowledge and understanding of project finance analysis, business plan finance, income and expenditure analysis, investment finance.
We are searching for an experienced brand leader /operations manager to join us on our journey at Voodoo Ray’s. You We’re looking to hire a competent brand leader /operations manager with a background working in fast-paced casual dining environments or QSR’s. As a brand leader you are a business owner and are fully accountable for delivering our brand standards and financial objectives. You will proactively identify growth opportunities, embracing and driving change throughout the business all while supporting everything Voodoo Ray’s. Above all, you are fully accountable for Health & Safety and Food Safety within our business. Our Brand Leaders build and develop high performing, happy teams and lead by example. They create and drive a culture of growth - delivering excellence in the customer experience and delivering company commercial targets. Leading from the front, you will be focused on the on-going development and growth of Voodoo Ray’s. Customer 1. Maintain our customer service standards, ensuring that these are delivered consistently by all branches and members of the team (with a smile!) 2. Oversee maintenance of stock levels & the consistent delivery of the proposition to brand specifications and time frames 3. Ensure tasks / duties are only performed by trained & friendly team players 4. Constantly strive to improve the Customer experience and build strong ties with the community 5. Accountable for all Customer feedback (including social media) - proactively identifying and resolving potential issues 6. Responsible for the safety and security of the branches and all those within 7. Enforce Voodoo Ray’s merchandising and Brand standards, including site appearance, Customer communications and cleanliness 8. People 9. Accountable for ensuring Voodoo Ray’s policies and procedures are maintained at all times 10. Responsible for ensuring Health & Safety and Food Safety standards are observed by all team players and Customers 11. Build high performing and cohesive teams through effective and consistent recruitment, training and development 12. Ensure communication tools, including briefings and communication boards are used during all shifts and build the communication and organisation skills of Managers 13. Motivate and effectively communicate with teams to ensure the efficient operation of VR 14. Oversee certification process, maintain records and identify future Supervisors / Managers 15. Set and engage succession planning and develop Management team capabilities 16. Follow HR procedures in line with UK employment law, counselling and disciplining employees as necessary 17. Commit to continuous personal growth and proactively identify learning needs Profit 1. Accountable for business P&Ls, routine review of financial reporting and delivering commercial targets 2. Ensure all cost lines (GP, margin, labour) and other controllable costs are within budget levels 3. Proactively generate sales growth through returning customers, NPD and ASPH 4. Develop and implement local marketing plans 5. Accountable for the accuracy and timeliness of all finance and admin reporting 6. Responsible for accuracy in forecasting, labour planning and delivery of ratios About Us We are Voodoo Ray’s and we’ve been selling New York style pizza by the slice for over a decade. We have a few restaurants in London and a small site in Manchester. We have some exciting new projects we are working on and plan to open more sites in 2024. This is a new position, and you will be working along-side the Back Of House Brand Leader. Together you will steer the course and future of Voodoo Ray’s. Apply Please send your CV along with a covering letter explaining why you feel you would make a great Brand Leader at Voodoo Ray’s. If your application is successful, we will be in touch to arrange an interview and a trial shift. We look forward to hearing from you!