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Trabajos project leader en Reino Unido

  • Personal Assistant (PA)
    interview badgeEntrevistas mañana
    Personal Assistant (PA)
    hace 4 horas
    Jornada parcial
    Harrow

    Part-Time Personal Assistant (PA) – Two Positions Companies: Sure Success Learning & Active Minds Positions Available: 2 Employment Type: Part-Time Sector: Education, Tuition & Children’s Enrichment DBS Requirement: Enhanced DBS required About the Role Sure Success Learning and Active Minds are growing education and enrichment providers delivering tuition, after-school clubs, holiday programmes and educational activities for children. As we continue to grow, we are looking for two highly organised, proactive and dependable Part-Time Personal Assistants to support the day-to-day running and development of our organisations. This is a hands-on role for individuals who can take ownership, anticipate what needs to be done, make sensible decisions, solve problems and confidently move things forward rather than waiting to be given instructions. As the role involves regular interaction with schools, parents, staff and external partners, candidates must also be presentable, professional and confident in representing our organisations. Key Responsibilities • Support the day-to-day administration and operations of Sure Success Learning and Active Minds., • Manage emails, enquiries, bookings and general administration., • Communicate professionally with parents, schools, staff, tutors and external partners., • Maintain accurate records, registers, spreadsheets and internal systems., • Coordinate staff, schedules, meetings and operational requirements., • Follow up outstanding actions without needing to be reminded., • Help organise tuition, after-school clubs, holiday programmes and other provision., • Prepare documents, correspondence, invoices and other business materials., • Identify problems early and take initiative to find practical solutions., • Support new school partnerships, programmes and business growth opportunities., • Represent the organisations professionally during meetings, school visits and interactions with parents and partners., • Keep management informed of important matters while independently handling routine issues., • Take ownership of assigned projects and ensure they are completed accurately and on time. Who We’re Looking For We are particularly interested in candidates who are: Decisive – able to assess situations, make sensible decisions and move matters forward. Proactive – sees what needs doing and acts rather than waiting for instructions. Highly organised – capable of managing multiple priorities, deadlines and responsibilities. Initiative-driven – comfortable finding solutions, suggesting improvements and taking ownership. Growth-minded – interested in helping our organisations develop, improve and expand. Presentable and professional – maintains a smart, appropriate appearance and professional manner when representing the organisations. Confident – comfortable communicating with school leaders, teachers, parents, staff and external partners. Reliable and accountable – follows through on commitments and takes responsibility for their work. Detail-focused – able to maintain accurate records and identify mistakes before they become problems. Adaptable – comfortable working within growing organisations where priorities can change quickly. Essential Requirements • Excellent written and spoken English., • Strong organisational and time-management skills., • Smart, presentable and professional appearance and manner., • Confident and professional interpersonal skills., • Confident using email, Microsoft Office/Google Workspace and spreadsheets., • Strong administrative and communication skills., • Ability to work independently and prioritise workload., • Professional approach when dealing with children, parents and schools., • Enhanced DBS clearance is required due to the nature of our work with children. Experience within education, tuition, childcare, schools, administration or business operations would be beneficial. However, attitude, initiative, professionalism, reliability and the ability to take ownership are particularly important to us. What Success Looks Like We want PAs who can be given a task, responsibility or problem and be trusted to understand what needs to happen, organise the necessary people or information, make appropriate decisions and see it through to completion. These are part-time positions, but we are looking for individuals who want to become an important part of the organisations and grow alongside Sure Success Learning and Active Minds as we continue to expand.

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  • Customer Service Team Leader
    Customer Service Team Leader
    hace 1 día
    £14 por hora
    Jornada parcial
    London

    Who We Are We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a twelve-store operation, expanding across London. What really matters to us We’re looking for someone who genuinely loves people. The Customer Service Lead is all about making sure every guest who walks through our doors has an amazing experience. You’ll be the warm, welcoming face of TSP during our busiest periods, making customers feel looked after, solving problems, and bringing the energy that makes people want to come back. You’ll still be part of the wider team and help wherever needed, but your number one priority is our customers. What You’ll Be Doing • Customer Obsessed: Go above and beyond to create memorable experiences and make sure every customer leaves happy., • Lunch Rush Champion: Be the key customer-service person during our busiest period, keeping an eye on the floor and making sure the customer experience is always great, even when it gets busy., • Problem Solver: Handle customer questions, feedback and issues confidently and calmly., • Know Your Guests: Get to know regular customers, remember faces and build the kind of relationships that make TSP feel like their local., • Keep the Energy High: Bring positivity, warmth and good vibes to the team and the customers around you., • Support the Team: Work closely with the wider team and jump in where needed, but always keeping an eye on what our customers need., • Lead by Example: Set the standard for what amazing customer service looks like and help your teammates deliver it too. Are You a Match? • You are naturally warm, friendly and confident with people., • You genuinely love customer service and get a buzz from making someone's day., • You’re a great communicator and aren't afraid to have a chat with customers., • You stay calm, positive and solution-focused when things get busy., • You notice the little things — an unhappy customer, someone who needs help, or an opportunity to make someone's experience better., • You bring great energy and naturally lift the people around you., • You’re reliable, punctual and thrive during the lunch rush., • You’re someone the team can trust to take ownership and make good decisions., • Previous hospitality or customer service experience is a bonus, but personality and attitude matter more than experience. The Good Stuff (Perks!) • 💸 £14/hr starting pay, • 🥗 Free TSP Meals on shift when you work over 6 hours (feed your mind and body!), • 🌴 30 Days Paid Holiday, • 👯 'Refer a Friend' Bonus, • 🎉 Team Socials – store birthday bashes and summer parties, • 🚀 Real Career Growth – we’re opening new stores constantly and love to promote from within

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  • Digital Marketing Manager
    Digital Marketing Manager
    hace 1 día
    £40000–£50000 anual
    Jornada completa
    Barking

    Digital Marketing Manager (E-commerce) Location: London or Birmingham, UK Job Type: Full-Time, Permanent Work Arrangement: Office-Based Experience Required: 6–8 Years About Cake Craft Cake Craft is one of the UK's leading online retailers specialising in cake decorating, baking supplies, baking tools, partyware, and celebration products. Serving hobbyists, home bakers, and professional cake decorators alike, CakeCraft offers an extensive range of products through its e-commerce platform and is committed to delivering exceptional customer experiences, industry-leading product selection, and continuous innovation within the baking and celebration market. As we continue to grow, we are investing in building a best-in-class digital marketing function to accelerate customer acquisition, customer retention, brand growth, and online revenue across the UK. This is an exciting opportunity to join a growing e-commerce business and play a pivotal role in shaping its future digital marketing strategy and performance. The Opportunity We are seeking an experienced Digital Marketing Manager with a proven track record in e-commerce marketing. The successful candidate will be responsible for developing and executing the company's digital marketing strategy while building and managing a dedicated in-house marketing team. This is a hands-on leadership role requiring both strategic vision and operational excellence. The ideal candidate will have experience growing e-commerce brands, managing cross-functional marketing teams, and delivering measurable commercial results. Role Overview The Digital Marketing Manager will be responsible for developing and executing the overall digital marketing strategy for CakeCraft UK. The successful candidate will build processes, establish performance metrics, manage internal specialists, and drive sustainable growth across all digital channels. The role requires a hands-on leader who can combine strategic thinking with operational execution and create a high-performing digital marketing department from the ground up. While specialist resources will manage day-to-day SEO, content creation, email marketing, influencer marketing, and creative execution, the Digital Marketing Manager will provide strategic direction, operational leadership, and performance oversight across all functions. The role will focus on ensuring all marketing functions operate in a coordinated manner through structured planning, content governance, campaign management, and performance oversight. Key Responsibilities Digital Strategy & Growth · Develop and execute Cake Craft's digital marketing strategy aligned with business objectives and revenue targets. · Own digital marketing performance against revenue, customer acquisition, retention, and profitability goals. · Identify opportunities to increase online visibility, customer engagement, and sales performance. · Develop annual, quarterly, and monthly marketing plans aligned with commercial priorities. · Drive sustainable growth through data-driven decision-making and continuous optimisation. Content & Campaign Management · Own the end-to-end content planning and campaign execution process across all digital channels. · Develop and maintain an integrated marketing calendar to ensure consistent content publishing and campaign delivery. · Coordinate seasonal campaigns, product launches, promotional events, and brand initiatives. · Ensure alignment between SEO, content, email marketing, influencer activity, and commercial objectives. · Establish content workflows, approval processes, and campaign management frameworks. · Drive consistency in brand messaging, content quality, and customer communications across all customer touchpoints. Team Leadership & Department Development · Build and lead Cake Craft's digital marketing department from the ground up. · Establish workflows, reporting structures, and performance standards. · Build systems, processes, and governance required to scale the marketing function effectively. · Foster a collaborative, performance-driven culture focused on continuous improvement. · Support future recruitment and team expansion as the business grows. Essential Requirements · 6–8 years of digital marketing experience, preferably within an e-commerce or direct-to-consumer (D2C) environment. · Minimum 3 years of experience in a leadership or managerial role. · Proven experience managing and developing marketing teams. · Demonstrated success in driving online revenue growth and customer acquisition. · Strong understanding of digital marketing strategy, content management, campaign planning and execution, SEO, email marketing, influencer marketing, and conversion rate optimisation, with the ability to lead specialist teams across these functions. · Experience creating marketing processes, workflows, reporting structures, and scalable operating models. · Experience working with marketing analytics and performance reporting tools. · Experience leveraging AI-powered marketing tools, automation platforms, and analytics solutions to improve efficiency, content production, customer engagement, and marketing performance. · Commercially minded with a strong focus on ROI and business growth. · Excellent communication, leadership, stakeholder management, and project management skills. Preferred Experience · Experience working within direct-to-consumer (D2C) brands, e-commerce businesses, consumer products, FMCG, lifestyle, home décor, or home furnishings sectors. · Experience managing multiple digital marketing channels and cross-functional marketing teams. · Experience with Shopify or similar e-commerce platforms is advantageous. · Hands-on experience with Klaviyo, Google Analytics 4, Google Search Console, SEMrush, Ahrefs, and other digital marketing platforms. · Experience building teams, processes, reporting frameworks, and scalable marketing functions from the ground up. Key Performance Indicators (KPIs) The successful candidate will be measured on: · E-commerce Revenue Growth · Organic Traffic Growth · Return on Marketing Investment (ROMI) · Campaign Delivery & Execution Effectiveness · Content Publishing Consistency · Team Performance & Department Development What Success Looks Like Within the first 12 months, you will: · Build a structured and scalable digital marketing function. · Establish clear team structures, responsibilities, and reporting systems. · Implement a consistent content and campaign planning process. · Create a reliable publishing cadence across all key marketing channels. · Improve alignment between SEO, content, email, influencer, and creative functions. · Increase organic traffic, customer retention, and online revenue. · Deliver measurable growth in e-commerce sales and profitability. · Create a marketing operating model that supports the long-term growth of Cake Craft. Why Join Cake Craft? · Opportunity to build and lead a digital marketing department from the ground up. · High level of ownership and autonomy. · Direct impact on business growth and strategy. · Work with one of the UK's leading e-commerce brands in the baking and cake decorating industry. · Career progression opportunities as the business scales. Location Requirement: This is a full-time office-based role. Candidates must be willing to work from either our London or Birmingham office.

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  • Mail Room Operative
    Mail Room Operative
    hace 5 días
    £33750 anual
    Jornada completa
    London

    Are you the person everyone can rely on? The one who notices what needs doing before anyone asks. The person who builds trust naturally, whether you're speaking with a CEO, welcoming a new starter, supporting a contractor, or helping a colleague solve a problem. If you're organised, proactive, kind and genuinely care about making people's day easier, we'd love to hear from you. At Hestia Guest Services, we create workplaces where people feel supported, valued and cared for. Named after the Greek goddess of home and hospitality, Hestia exists to bring warmth, professionalism and exceptional service into some of London's most prestigious workplaces. We are looking for a Business Support Host to join our team at the Head Office of prestigious luxury retail brand, playing a vital role in keeping the workplace running smoothly behind the scenes. Why this role matters While others may see mail, lockers, stationery, facilities requests and office logistics, we see something much bigger. Every parcel delivered correctly. Every workspace ready for use. Every event set up perfectly. Every colleague supported quickly and professionally. These small moments create a workplace where people can do their best work. As a Business Support Host, you'll be at the heart of making that happen. What you'll be doing No two days are quite the same, but your responsibilities will include: • Managing incoming and outgoing mail, parcels and courier services, • Supporting office logistics, workplace moves and operational projects, • Maintaining stationery and workplace supplies so teams always have what they need, • Supporting meeting and event setups, • Assisting with facilities requests, contractor visits and workplace maintenance activities, • Completing regular workplace checks and proactively identifying opportunities for improvement, • Building trusted relationships with employees, suppliers and service partners, • Delivering every task with accuracy, professionalism and care What we're looking for We're far more interested in the person than a specific background. You'll be successful in this role if you are: • Conscientious and dependable, doing what you say you'll do, • Proactive and able to spot opportunities to improve things before issues arise, • Kind, approachable and naturally helpful, • Trustworthy and professional with excellent personal standards, • Comfortable building relationships with everyone, from senior leaders to frontline service partners, • Organised and able to manage multiple priorities effectively, • Flexible and willing to support wherever the operation needs you, • Proud of delivering work to a consistently high standard Experience in workplace services, facilities, hospitality, front of house, office support, customer service, logistics or operations would be beneficial, but attitude and mindset are just as important. Why join Hestia? We're a people-first business that believes exceptional service starts with exceptional people. You'll be joining a supportive team that genuinely cares about each other, celebrates success and encourages everyone to grow and develop. Benefits £33, 750 + client discretionary bonus 25 days annual leave Wellbeing benefits + healthcare cashback scheme Career development opportunities Supportive and inclusive culture The opportunity to work within a prestigious luxury brand environment Join us If you're someone who takes pride in doing the right thing, builds great relationships with ease, and enjoys being the person people can count on, we'd love to hear from you. Apply now and help us create a workplace where care and excellence meet.

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    Sin experiencia
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