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Job Title: Senior Azure SaaS Reliability & Support Engineer Department: Service Delivery Location : Kingston Upon Thames / Hybrid Country: UK Level: Individual Contributor Reports To: Head of Customer support Contract Type: Permanent Contracted Hours/Days: 37.5 hours / 5 days About Us At Reveal, passion meets purpose. Our body-worn video solutions are more than just technology; they're a testament to our commitment to safety, innovation and change. Rooted in the UK, we've become a trusted ally for many police forces, local authorities, retailers and private organisations; helping to pioneer and drive the application of body-worn video in settings and geographies where we can see exciting potential. With an influence now spanning over 40 countries, our mission to make a positive impact continues to gain momentum. Purpose We operate hundreds of Single Tenant (ST) and Multi Tenant (MT) deployments for customers across Azure, each with their own servers, database, and storage. This role exists to keep every deployment healthy, performant, and reliable — resolving customer-specific issues, ensuring fleet-wide uptime, and building automation to prevent problems before they happen. You will be the bridge between support, engineering, and cloud operations: • Investigating and fixing complex application and infrastructure issues., • Monitoring capacity, performance, and error budgets across all deployments., • Designing automation and tooling to improve reliability and reduce manual work. Your Responsibilities and Tasks 1. Environment Health & Incident Response • Monitor ST and MT environments for server performance, response times, error rates, and application health., • Detect and resolve database issues, stalled file processing, or misplaced storage objects., • Use Azure diagnostics and telemetry to troubleshoot and resolve complex incidents., • Provide third-line support for escalated customer cases, collaborating with development for code-level fixes. 2. Reliability Engineering (Fleet Level) • Maintain uptime, performance, and scalability across all ST and MT deployments., • Define and track service-level objectives (SLOs) and error budgets for different environment types., • Perform capacity planning for servers, databases, and storage, scaling resources before issues occur., • Identify systemic patterns causing downtime and implement fixes at scale. 3. Automation & Tooling • Build scripts and automation (PowerShell, C#, Azure Functions, Logic Apps) to detect and remediate common application or infrastructure issues., • Automate environment health checks and reporting., • Develop self-healing routines for recurring problems. 4. Monitoring & Reporting • Implement and maintain Azure Monitor / Application Insights / Log Analytics dashboards for:, • Environment uptime & performance, • SLA compliance & error budget tracking, • Incident trends and recurring issue analysis, • Provide regular reliability reports and improvement recommendations to stakeholders. 5. Continuous Improvement & Knowledge Sharing • Feed recurring issues and systemic risks into the continuous improvement programme., • Contribute to post-incident reviews with actionable follow-ups., • Maintain troubleshooting guides and technical runbooks for common issues. Success Measures (KPIs) • Uptime: ≥ target SLO % for ST and MT environments., • Error Budget Burn Rate: Maintain within agreed thresholds., • Incident Metrics:, • Reduce MTTR for P1/P2 incidents., • Reduce recurrence rate of common issues., • Automation Impact:, • Number of recurring issues automated/self-healed., • Hours saved through automation vs manual intervention., • Customer Impact:, • Reduced escalations from L1/L2 support., • Improved customer satisfaction for technical cases. Your Qualifications, Technical Skills and Experience Essential Technical Skills • 3+ years in third-line support, SRE, or cloud operations for enterprise SaaS., • Proven track record in incident resolution and root cause analysis., • Experience working with both multi-tenant and single-tenant cloud architectures., • Strong background in supporting C# / .NET Core / MVC web applications with SQL Server backends and Azure Blob Storage., • Advanced Azure diagnostics (Application Insights, Log Analytics, Kusto Query Language)., • Proficient in SQL for investigation and remediation., • Scripting and automation skills in PowerShell and/or C#., • Understanding of Azure components: App Services, VMs, SQL DB, Blob Storage, scaling strategies., • Experience in capacity planning, SLOs, and error budget management, • Azure Monitor, Application Insights, Log Analytics, Azure Data Explorer (KQL), Azure Functions, Logic Apps, PowerShell, C#, SQL Server Management Studio, Azure Storage Explorer, Power BI (for reporting). Desirable Your Personal Skills and Attributes • Exceptional problem-solving skills with strong attention to detail., • Ability to clearly document findings and communicate with technical and non-technical audiences., • Calm under pressure during high-priority incidents., • Collaborative mindset, working closely with support, dev, and ops teams This job description is not intended to be an exhaustive list of duties and responsibilities. You may be expected to perform different tasks as the needs of the business and your role evolve. Your job description will be reviewed and updated accordingly. Working at Reveal Joining Reveal Media isn't just about taking on a job—it's about being part of a family that champions change. We combine our passion for innovation with a genuine desire to make the world safer. Here, every challenge becomes an exciting project, every solution a collective win. Surrounded by a diverse, forward-thinking team, you’ll experience a culture where ideas flourish, growth is nurtured, and every day is an opportunity to make a real difference. And with an array of benefits tailored to your wellbeing and development, we ensure that while you're taking care of our mission, we're taking care of you. Your Benefits • Private Medical Insurance: Your health matters, and we've got you covered., • Birthday Off: Celebrate your day your way – it’s on us., • Holiday Purchase: Need more downtime? Purchase up to an additional 5 days of holiday., • Employee Assistance Programme: Confidential 24/7 helpline and support for you and your immediate family., • Time for You: We value your personal time. That’s why we aim to finish work at 2pm on Fridays., • Better Working: We embrace hybrid working and, where it is operationally practicable, we support employees splitting their working time between the office and home., • Pension: Plan for tomorrow with our pension scheme via NEST. Our Green Initiatives Our commitment to a greener future isn’t just words – we take it seriously. As a result, we have set ourselves the ambitious goal of reducing our energy, carbon, and waste footprint to zero. We continuously review our operations against our sustainability goals and all our company cars are electric. We believe in investing in companies working towards a cleaner and greener future and we also reward any employee who uses or switches to using green energy …… because every step, big or small, contributes to significant change.

About the role We’re partnering with a leading global biopharmaceutical company to hire an Medical Affairs Associate to support the coordination and delivery of investigator-initiated studies across international markets. This is a fantastic opportunity to join a highly collaborative environment, supporting impactful research at a global scale. Key Responsibilities: • Act as the main operational contact for affiliates, investigators and internal functions., • Manage the lifecycle of IITs — from contract execution through to close-out., • Track study milestones, enrolment updates, timelines, and budgets., • Ensure inspection readiness through accurate documentation and system updates., • Support regulatory and site readiness activities, including documentation for ethics and authority submissions., • Liaise with cross-functional teams to support drug supply, finance processes, and study escalations when needed. Requirements: • Bachelor’s degree in a scientific or health-related field, or equivalent clinical research experience., • Strong project management and contract negotiation skills., • Experience working in clinical research, ideally across multiple countries., • Excellent communication and organisational abilities. Preferred: • Medical or clinical operations background., • Knowledge of GCP, regulatory guidelines, and IIT processes., • Familiarity with CTMS or similar tracking tools. About Planet Pharma: Planet Pharma is an American parented Employment Business/Agency that provides global staffing services with its head-quarters in Chicago and our EMEA regional office located in Central London. We have invested significantly in creating a robust international platform that enables us to work compliantly in 30+ countries with a current network of 2500+ active contractors globally as well as a very strong permanent / direct hire recruitment offering. Our specialist knowledge and close relationships with our clients and the wider industry really makes us unique in our field. Just recently we were recognised by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs / Writing. We are an equal opportunities Recruitment Business and Agency. We welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age. Please click ‘apply’ or contact Finlay Keyworth at Planet Pharma for more information: E:

B1 OR B2 Licensed Engineer (Licensed B1, B2 and/or C) £Competitive Salary + Excellent Benefits - Salary based on experience London Biggin Hill Airport, UK Permanent | On-site We are partnering with a leading business aviation service centre at London Biggin Hill Airport, seeking experienced Aircraft Maintenance Technicians (B1, B2 and/or C) to join their growing team. This world-class facility is part of a network of premium service centres servicing international business aircraft clients. If you are a skilled aircraft technician looking to advance your career in a challenging, collaborative, and innovative aviation environment, this is an exceptional opportunity. Role Overview As an Aircraft Maintenance Engineer you will carry out base maintenance, troubleshooting, inspection, and repair of customer aircraft. You will ensure all work is compliant with aviation regulations and maintenance standards, while also supporting and mentoring junior team members. Key Responsibilities: • Troubleshoot, repair, inspect, and perform maintenance on customer aircraft., • Document all work performed accurately, in line with manuals and regulatory requirements., • Supervise mechanics when carrying out maintenance tasks., • Release maintenance tasks performed by yourself or under supervision., • Sign off base maintenance tasks to support certifying staff (Category C) where applicable., • Perform complete engine runs as required., • Execute complex repairs on aircraft systems., • Perform maintenance at off-site locations when needed., • Provide accurate time estimates and assist in coordinating work plans., • Ensure adherence to housekeeping, safety, and shift handover protocols. Candidate Requirements Licences & Ratings: • UK CAA & EASA Part 66 Aircraft Technician License: B1 and/or B2 and/or C, • Up-to-date knowledge of Part-M, Part-145, and Part-66 regulations., • At least 6 months of relevant aircraft or component maintenance experience within any consecutive 2-year period., • Knowledge and practical application of human factors, human performance, and limitations., • Awareness of EWIS and CDCCL procedures where relevant., • Experience with interpreting engineering drawings and technical documentation., • Ability to use standard and specialised tools, as well as ground support equipment., • Computer proficiency for maintenance tracking and reporting., • Experience training and coaching other technicians., • Engine run qualification., • Part-147 approved type training on the relevant aircraft., • Experience working on multiple aircraft types per license subcategory. Level Development Developing Level – B1/B2 Base Maintenance Technician: • Ability to supervise mechanics and support staff., • Release base maintenance tasks performed under supervision., • Manage work crews efficiently, ensuring tasks are completed according to maintenance procedures., • Sign off Category C tasks and release aircraft for service., • Prioritize projects, assign daily work, and monitor scheduled man-hours., • Ensure all maintenance work is airworthy, accurately recorded, and that deferrals are properly reported., • Developing Level: Additional civil maintenance work experience, typically some corporate experience, and Part-147 approved type training., • Career Level: Minimum 5 years’ experience as B1/B2 certifier or base maintenance support, full proficiency in Cat B1/B2, and Part-147 familiarisation training for Cat C tasks. Benefits & Perks • Annual Bonus: 4% of base salary, • Type Premium: £3,000 per type, • C Licence Premium: £1,000 per type, • Relocation Allowance: up to £7,000 (depending on location), • 24 Days Annual Leave, • Pension: Employer contribution up to 8%, • Private Healthcare: Employee + 4 dependents, • Cash Plan: Reimbursement for dental, eyecare, physiotherapy, • EV/Hybrid Car Scheme, • Gym & Tech Schemes, • Ongoing Type Training Opportunities This business aviation service provider is an equal opportunity employer and values diversity and inclusion. All qualified applicants will be considered without regard to race, colour, religion, gender, age, national origin, disability, or veteran status. Interested? Submit your CV to Max Carr at DCS Engineering via the link provided. Max Carr is a trusted recruitment partner for the Engineering, Aviation, and High-Technology sectors, providing exceptional permanent, contract, and interim recruitment services.

• Engineering Technical Manager – Critical Environments – High Profile, • Croydon and Heathrow, • £77,000 to £79,000, • Potential Travel Allowance Between Locations, • Overtime paid at an enhanced hourly rate, • Pension, • Health Care, • PPE, • 25 Days Annual Leave – Plus Bank Holidays We are recruiting an Engineering Manager to lead technical operations across two high Profile sites — 4 days per week in South London and 1 day in Southwest / West London and Ideal candidates should be in commutable distant to both sites. This role is suited ONLY to candidates coming from critical environments, such as data centres, banking, trading floors, or high-security mission critical 24/7 infrastructure. You will be responsible for both the strategic oversight and hands-on supervision of HV/LV systems, UPS, BMS, and business-critical plant, overseeing some projects via specialist sub-contractors etc Key Responsibilities • Lead and manage engineering teams, although this will be with other management on the contract, Contract manager, Technical Manager, Engineering Supervisor also including both day staff and shift engineers., • Oversee PPM, reactive works, and fault escalation across all critical electrical and mechanical services., • Take full operational control of HV/LV infrastructure, UPS and BMS systems., • Coordinate contractors and subcontractors, ensuring safety, compliance, and performance standards are maintained., • Produce engineering reports, load assessments, site audits, and ensure accurate logbooks/documentation., • Maintain O&M manuals, risk assessments, CEWA permits, and contingency procedures., • Support project works, shutdowns, and upgrades as required., • Management Customer relationship, • Overtime & Flexibility This role offers significant paid overtime, with the expectation to attend High Voltage shutdowns, weekend interventions, and project activity across both sites. Flexibility at short notice is essential. Candidate Profile • Must have proven experience in critical environments—Data Centre or Financial Services infrastructure is essential., • Strong people manager, capable of leading and developing engineering teams., • Recognised Mechanical or Electrical qualification (Apprenticeship / ONC / BTEC or equivalent)., • HV Authorised Person (or able to step into the role quickly)., • Highly organised, calm under pressure, and confident in decision-making and escalation., • Computer literate with excellent communication and reporting ability.

The Programme Quality Engineer is responsible for providing Mission Assurance support across assigned bids and defence programmes, ensuring that hardware and electrical elements of complex system development meet technical and process compliance standards. This role oversees, inspects, and approves system deliverables, with the authority to withhold release until all required standards are satisfied. Responsibilities: • Conduct Mission Assurance and Quality Assurance activities across bids and programme execution in line with company procedures., • Provide independent oversight to ensure compliance with external standards, internal policies, and contractual requirements., • Participate in Gate Reviews and support teams in achieving mission success., • Collaborate with project and Supply Chain teams to assure supplier quality, including onboarding, performance monitoring, and quarterly assessments of critical suppliers., • Oversee flow-down of MA/QA requirements to suppliers and manage sub-contract activities., • Contribute to Risk and Opportunity Management across bids, projects, and programmes., • Develop and maintain programme-specific processes and documentation., • Produce MA/QA reports, escalating key issues or risks, and ensure customer deliverables meet required standards., • Liaise with customers, suppliers, and third parties on all aspects of Mission and Quality Assurance, including presenting MA/QA metrics to Programme Managers and senior Quality leadership. Essential Experience • Quality Assurance experience in a systems engineering environment., • Experience of UK MOD assurance requirements and working practices., • Track record of delivering to identified Quality Assurance requirements., • Experience of quality improvement, including lessons learnt & root cause analysis., • Experience of risk identification, reporting and management, • Some UK travel is required, so a valid UK driving license is required. Preferred Experience • Strong knowledge of APQP/PPAP methodologies, preferably to AS9145 standards., • IPC 610/620 certified for electrical inspection., • Experienced in developing and interpreting Quality Management Plans (QMPs) in accordance with AQAP standards, including 2105 (Quality Plans), 2110 (Design, Development and Production), and 2210 (Software Quality Assurance)., • Solid understanding of Defence engineering standards and safety practices, including Def Stan 05-57 and IEC 61508., • Good understanding of systems engineering principles and methodologies., • Comprehensive knowledge of ISO 9001, AS9100, and ISO 27001 standards; familiarity with ISO 44001 and ISO 20000-1 is advantageous. Competency/Skill requirements • Highly self-motivated, capable of working independently or collaboratively within cross-functional teams., • Strong interpersonal communicator, able to build effective relationships and engage confidently with diverse stakeholders and customers., • Technically proficient, with experience using MS Office Suite, JIRA, Atlassian tools, and ERP systems such as SAP.

Define Possible at Northrop Grumman UK At Northrop Grumman UK, our mission is to solve the most complex challenges by shaping the technology and solutions of tomorrow. We call it Defining Possible. This mind-set goes beyond our customer solutions; it’s the foundation for your career development and the impact we have within the community. So, what’s your possible? Opportunity: This is more than just a job; it’s a mission. Are you an experienced Control Systems Engineer, with PLC and SCADA experience, eager to work in a highly regulated defence environment? We are seeking skilled engineers to join our team. This position offers the unique opportunity to design, develop, and maintain cutting-edge PLC and HCI solutions for our naval platform management systems, deployed on the UK submarine fleet. You will play a critical role in both the development of the product and the continued support in regard to in-service and through life operational capability, supporting mission-critical naval operations. This role is ideal for engineers familiar with Siemens PLCs and large infrastructure SCADA solutions, with a specific focus on functional safety and product security. Our UK Defence business is a Sovereign software and systems centre of excellence. As well as developing and supporting UK wide and internationally deployed multi-domain command and control systems, our work is critical to the modern backbone of the Royal Navy. We pioneer – with fierce curiosity, dedication, and innovation, we seek to solve the world’s most challenging problems. Responsibilities: • Capture, interpret and develop customer requirements, • Produce technical documentation in accordance with company/customer procedures, • Specify, design and test solutions for PLC control systems, • Manage data communications with third party equipment, • Develop PLC software from multiple design formats such as Block Diagrams, Flow Charts or Pseudo Code, • Validate software designs through analysis and test, • Support the preparation of contract changes and proposals, • Be aware of and comply with company standards of conduct and all relevant statutory requirements, • Provide input to project meetings and team briefings, • Undertake any other reasonable task as requested Benefits: We can offer you a range of flexible and hybrid working options to suit you, including optional compressed working schedule with every other Friday off. Our benefits including private health care, career development opportunities and performance bonuses. For a comprehensive list of benefits, speak to our recruitment team. We are looking for: • Design and integration of large-scale PLC Control Systems based on Siemens S7-300/400 (Step 7 Professional Classic)., • Experience of Fault Tolerant, High Availability and Safety Integrated PLC Solutions, • Experience of Industrial Communication protocols and networking standards such as; Profibus, Profinet, EtherNet/IP, ModBus, TCP/IP, UDP and ASCII, • Production of technical documentation, • SCADA/PLC interfacing and driver configuration, • Software development lifecycles, processes and procedures, • 5+ years in a PLC engineering environment, • Understanding of testing and commissioning, • Degree, HNC, HND or equivalent in Electrical/Electronic engineering or a related discipline e.g. C&I engineering, Systems engineering, • Experience within Defence, Maritime (Ship’s machinery and control systems), Aerospace, or a similarly regulated industrial sector (e.g. Oil & Gas, Pharma or PetroChem) Security clearance: You must be able to gain and maintain the relevant UK Government security clearance in line with the job role (SC). Our requirement team is on hand to answer any questions and we will guide you through the process: . Why join us? • End-to-End Involvement: Be part of a team responsible for the development of ICS products, playing a critical role in ensuring the security, performance, and compliance of these cutting-edge systems., • Innovative Projects: Work on the design and delivery of next-generation infrastructure for naval platforms, contributing to national defence and global security efforts., • Professional Growth: Take advantage of opportunities to grow your skills through training, certification, and experience in the defence sector, especially in areas like vulnerability management, asset management, safety and cybersecurity for industrial systems., • Impactful Work: Work in a regulated environment with tangible real-world outcomes, ensuring mission-critical systems are secure, compliant, and ready for deployment on some of the world’s most advanced naval platforms. Ready to apply? If you are a seasoned PLC Control Systems Engineer, looking to take on the challenges of working in a regulated defence environment and are excited by the prospect of delivering industrial control system solutions to a unique and exciting platform, whilst adhering to best practice regarding cybersecurity, functional safety and product development, we want to hear from you! Submit your application online. Your application will be reviewed by our team and we will be in touch. Possibly, I’d like to find out more about this role – Reach out to our team for more information and support: . No, I don’t think this role is right for me – Our extensive UK growth means we have exciting, new opportunities opening all the time. Speak to our team to discuss your career goals.

Salary £47,400 - £71,000 Define Possible at Northrop Grumman UK At Northrop Grumman UK, our mission is to solve the most complex challenges by shaping the technology and solutions of tomorrow. We call it Defining Possible. This mind-set goes beyond our customer solutions; it’s the foundation for your career development and the impact we have within the community. So, what’s your possible? Opportunity: This is more than just a job; it’s a mission. The primary purpose of the Programme Quality Engineer is to deliver Mission Assurance support across assigned bids and projects/programmes, monitoring progress of Hardware and Electrical aspects of complex system development for technical and process compliance with a focus on oversight, inspection and acceptance of system deliverables. This role has the authority to prevent the release of deliverables until accepted standards are achieved. Responsibilities: • Conduct MA/QA activities during business acquisition and programme execution in accordance with company processes and procedures., • Provide independent oversight into assigned bids/Programme to ensure compliance with all required external standards, internal and contractual requirements., • Participate in bid and programme Gate Reviews to assist the teams in achieving mission success, • Work with project teams and Supply Chain staff to assure Supplier Quality, including supplier on-boarding activities and ongoing supplier performance management, and ensuring projects complete quarterly assessments of critical suppliers., • Assist with the flow down of MA/QA requirements to suppliers., • Support Risk and Opportunity Management activities on bids, projects and Programmes., • Support sub-contract management activities during Programme execution., • Develop and document any programme-specific processes required., • Provide MA/QA reports as required, escalating significant issues or risks., • Ensure customer deliverables are of acceptable quality and meet all required standards and contractual requirements., • Liaise with customers and other third parties including suppliers regarding all aspects of Mission and Quality Assurance for assigned projects., • Collect, interpret and present MA/QA metrics to the Programme Manager, NSS Mission Assurance Manager and the Head of Quality., • Follow up audits to validate the resolution of non-conformities and findings raised., • Attend technical direction department meetings as required. Person Specification, Essential Qualifications/Experience • Quality Assurance experience, ideally in a systems engineering environment., • Experience of UK MOD assurance requirements and working practices., • Track record of delivering to identified Quality Assurance requirements., • Experience of quality improvement, including lessons learnt & root cause analysis., • Experience of risk identification, reporting and management, • Some UK travel is required, so a valid UK driving license is required. Preferred Qualifications/Experience/Knowledge • Strong knowledge of APQP/PPAP Methodology, preferably AS9145., • IPC 610/620 Certification for electrical inspection., • Working experience with creating and interpreting Quality Management Plan (QMP) flow-down from AQAP Standards:, • 2105 (NATO Requirements for Quality Plans)., • 2110 (NATO Quality Assurance Requirements for Design, Development and Production)., • 2210 (NATO Supplementary Software Quality Assurance Requirements)., • Sound working knowledge of Defence engineering standards and working practices Def Stan 05-57, IEC 61508., • A good understanding of systems engineering principles and methodologies., • Sound knowledge of ISO 9001, AS9100 and ISO 27001., • ISO 44001 and ISO 20000-1 knowledge would be welcome. Competency/Skill requirements • Self-motivated and able to work both autonomously and as part of a wider team., • Excellent interpersonal skills, able to engage effectively with a wide range of stakeholders and customers., • Fluent in written and spoken English., • Strong ___and problem-solving skills., • Proficient IT skills, specifically in MS Office tools and JIRA, Atlassian Tools, ERP Systems such as SAP., • Flexible, dynamic and responsive attitude, proficient at multi-tasking, working under pressure and to tight deadlines. Security clearance: Due to the nature of our programme restrictions, you must be a sole British National. You must be able to gain and maintain relevant UK Government security clearance in line with the job role (SC). Our requirement team is on hand to answer any questions and we will guide you through the process: . Benefits: We can offer you a range of flexible and hybrid options to suit you, including optional compressed working schedule with every other Friday off. Our benefits including private health care, career development opportunities and performance bonuses. For a comprehensive list of benefits, speak to our recruitment team. Why join us? • A mission to believe in – Every day we contribute to building a more secure and connected world, expanding our reach from land, sea, and air to space and cyberspace. From engineering data and intelligence solutions, to developing maritime navigation and control systems and innovating command and control systems for the UK and NATO, what we do together matters., • A place to belong and thrive – Every voice matters at our table meaning you can bring your authentic self to work. From our Employee Resource Groups backed by thousands of employees, to sponsoring Cheltenham Pride and our partnerships with Association For Black and Minority Ethnic Engineers, Forces Transition Group, Mind, and Women in Defence – we are passionate about growing and supporting our inclusive community where everyone can belong., • Your career, your way - Shape your career journey with diverse roles, mentorship, and development opportunities that fuel your curiosity, channel your expertise and nurture your passion. Looking for flexibility? Balance your professional career with your personal life, health and wellbeing benefits, discount schemes, pension benefits and investment in your future development. Speak to our team to find the balance that’s right for you. Ready to apply? Yes – Submit your application online. Your application will be reviewed by our team and we will be in touch. Possibly, I’d like to find out more about this role – Reach out to our team for more information and support: . No, I don’t think this role is right for me – Our extensive UK growth means we have exciting, new opportunities opening all the time. Speak to our team to discuss your career goals.

Job Specification: Company: White & Lloyd Ltd Company Profile: Our continued growth means we are now looking to add to our Quantity Surveying team. Our success relies on our people, and we pride ourselves on helping talented surveyors to develop and excel. We believe in professional development at all levels of our business, and we will support and assist our team so they can be the best they can be. Our approach creates a challenging and rewarding team environment in which we can all strive to achieve. Position: Intermediate / Senior Quantity Surveyor Package: We are offering a basic salary + pension + bonus payments. We will provide APC training and mentorship and all assistance needed to achieve RICS chartered status. Location: Thames Ditton, Surrey Description: Reporting directly to the senior QS, the successful candidate will be required to: • Prepare budget estimates and elemental cost plans, • Produce Pricing Documents, • Review contractors’ tender returns and complete tender analysis with recommendation/evaluation reports, • Produce Contract Documents, general contract administration, valuations, final account process. Successful Candidate Will Have: Minimum Requirements o 2–5 years of post-graduate experience in a QS role (preferably client side). o Strong understanding of cost management principles across the project lifecycle. o Working knowledge of standard forms of contract (e.g., JCT, NEC). o Professional membership or progress toward chartership (e.g., RICS APC in progress). o An ability to problem-solve and a proactive approach to their work. o Keen to work as part of a growing team with ambition to be a future leader in the business. o Good written and verbal communication skills. o Eligibility to work in the UK (or relevant location). Valued Extras o Proficiency in cost planning software like CostX, CATO, or Bluebeam. o Strong stakeholder communication skills, especially with clients and contractors. o Experience working on high-end residential or residential development projects. o Ability to mentor junior QSs or contribute to team development.

We’re looking for an experienced Freelance Quantity Surveyor from a main contracting background to support a series of commercial and retail fit-out projects in South West London. You’ll be joining a well-established London contractor delivering Cat A and Cat B fit-outs, commercial refurbishments, and resi-to-commercial conversions. The role involves taking ownership of cost management, procurement, and commercial reporting from tender through to final account. Key Responsibilities: • Prepare and manage project budgets, cost plans, and tender documentation, • Oversee subcontractor procurement, valuations, and variations, • Administer JCT contracts and manage commercial change control, • Provide accurate cost reporting and forecasting, • Liaise with project and site teams to maintain commercial control The Ideal Candidate: • Proven experience within main contracting, • Background in commercial, retail, or fit-out projects, • Strong understanding of JCT contracts, • Confident working independently on multiple packages, • Excellent communication and negotiation skills Details: • Contract length: 3–6 months, • Location: South West London (on-site), • Reporting to: Commercial Manager, • Rate: Competitive / going rate, • Immediate start available About You: This opportunity will suit a proactive, detail-driven QS who enjoys working in a fast-paced, design-led environment and can deliver strong commercial outcomes with minimal supervision.

Job Description Job Title: Business Operations Manager Reporting To: CEO Department: Company Operations Location: Penta Consulting Ltd, Oaks House 16-22 West Street, Epsom, Surrey KT18 7RG (on-site 5 days a week) ABOUT PENTA CONSULTING LTD At Penta Consulting, we believe technology reaches its full potential when powered by the right people. As a leading provider of Technology Resource Solutions, we connect businesses with top-tier talent to drive digital transformation and innovation. With over 25 years of experience, we’ve built a global reputation for delivering high-quality expertise across key areas such as software development, artificial intelligence, project management, cloud computing, cybersecurity, enterprise architecture, and data analytics. Our clients span the globe, relying on our team of specialists to deliver tailored, impactful solutions. We’re proud to be a trusted partner in helping organisations stay ahead in a rapidly evolving digital landscape. If you're looking to join an award-winning, forward-thinking, and solution-focused team, Penta Consulting is the place to grow your career. JOB PURPOSE The Business Operations Manager is responsible for overseeing and optimising operational processes across Penta Consulting Ltd and its entities. This role focuses on driving efficiency, productivity, and compliance while ensuring alignment with strategic business goals. Key responsibilities include vendor management, contract oversight, quality assurance, risk mitigation, and continuous improvement of operational frameworks. DUTIES AND RESPONSIBILITIES • Support international office compliance and reporting, ensuring alignment with client requirements across all Penta entities., • Lead the development and execution of operational strategies to drive business growth and efficiency., • Map, document, and monitor operational procedures and processes, establishing robust controls and performance metrics., • Oversee business continuity planning, quality assurance programs, and operational audits to identify and implement improvements., • Manage end-to-end onboarding of new partners, including contract reviews and due diligence in collaboration with legal and commercial teams., • Maintain and expand Penta’s domestic and international partner network., • Identify operational risks and implement mitigation strategies and controls., • Provide training and guidance on operational best practices across departments., • Monitor industry trends and regulatory changes, updating internal programs and policies accordingly., • Coordinate cross-functional efforts to ensure operational excellence and adherence to standards., • Act as the primary liaison for external audits and assessments., • Investigate and resolve operational issues, complaints, and inefficiencies., • Prepare and submit operational reports and filings as required., • Collaborate with legal, commercial, and sales teams to ensure operational alignment and compliance., • Liaise with external consultants to drive operational improvements., • Implement tools and processes to enhance productivity and efficiency across departments., • Lead regulatory compliance efforts, presenting audit findings to the board and ensuring adherence to internal standards and external regulations., • Escalate risks and ensure compliance with special provisions across entities. EXPERIENCE / QUALIFICATIONS • Extensive experience in operations or commercial roles at an international level., • Proven experience working with international sales teams., • Strong proficiency in Microsoft Word, Excel, and PowerPoint., • Demonstrated success in operations management, including compliance and risk oversight, preferably in a regulated industry., • Knowledge of relevant laws and standards across EMEA (e.g., GDPR, ISO, ESG)., • Strong analytical skills and ability to interpret complex regulatory requirements., • Excellent communication and interpersonal skills across diverse teams and entities., • Sound judgment, prioritisation skills, and ability to manage multiple deadlines., • High integrity and commitment to ethical standards and operational excellence., • Minimum of degree level education or equivalent., • Additional certifications in compliance, project management, or ISO standards are advantageous. THE IDEAL CANDIDATE • Integrity: Upholds ethical standards in all actions., • Attention to Detail: Ensures accuracy in regulatory interpretation and compliance., • Adaptability: Responds effectively to changing regulations and priorities., • Leadership: Inspires trust and promotes a culture of compliance., • Problem-Solving: Develops practical solutions to operational challenges., • Communication: Clearly conveys complex concepts to varied audiences., • Collaboration: Works effectively across functions to achieve shared goals., • Accountability: Takes ownership and ensures completion of responsibilities.

Salary - £40,000 - £50,000 Define Possible at Northrop Grumman UK At Northrop Grumman UK, our mission is to solve the most complex challenges by shaping the technology and solutions of tomorrow. We call it Defining Possible. This mind-set goes beyond our customer solutions; it’s the foundation for your career development and the impact we have within the community. So, what’s your possible? Opportunity: This is more than just a job; it’s a mission. As a Project Controller at Northrop Grumman you will be responsible for effective control of a complex, multi-million pound project(s) within our Defence portfolio. This role is essential for ensuring our projects run to time and cost, enabling effective delivery in order to provide value to our customers In line with departmental procedures, you will develop, maintain, execute and control project performance measurement baselines in a robust project controls environment. You will be an important member of the PMO and will help to embed and drive project management best practice within the Portfolio. Our UK Defence business is a Sovereign software and systems centre of excellence. As well as developing and supporting UK wide and internationally deployed multi-domain command and control systems, our work is critical to the modern backbone of the Royal Navy. We pioneer – with fierce curiosity, dedication, and innovation, we seek to solve the world’s most challenging problems. Responsibilities: • Ensure that customer and business processes are effectively and efficiently adhered to across the project team environment, with a dedication to continuous improvement and enhancement of current project controls methodologies., • Applying Earned Value Management System (EVMS) performance standards, preferably to ANSI or APM standards, • Practical application of Primavera P6, Deltek COBRA cost management system, and company ERP systems, • Facilitate and plan cross-functional project workshops, including schedule development, control, and analysis, • Build and maintain a performance measurement baseline which includes well defined scope, assumptions, deliverables, Cost and Work Breakdown Structures and a project integrated master schedule that is resource loaded and allows for the integration of risk, • Development of accurate Estimate At Completion, • Supporting cost management activities on projects, including cost estimating, cost control, change management, cost analysis, activity coding control, accruals, invoicing and expense management. Benefits: We can offer you a range of flexible and hybrid working options to suit you, including optional compressed working schedule with every other Friday off. Our benefits including private health care, career development opportunities and performance bonuses. For a comprehensive list of benefits, speak to our recruitment team. We are looking for: • Demonstrable Project Controls, Planning and/or Cost Management experience in a similar role in the defence or other regulated industry, managing controls throughout the entire project lifecycle., • Awareness of commercial operations, and/or prime contract experience with, ideally in a SSRO QSC/CAAS reporting environment, • Understanding of project management / project business context, • Experience in effective use of EVMS processes within an EVM system., • User of Oracle Primavera P6., • Experience using cost management and finance systems, • A strong disposition for professionally maintaining project-wide adherence and compliance to processes, and procedures, sometimes in the face of adversity, • Excellent communication (both written/verbal) and listening skills; an enthusiasm to volunteer and share opinions and views with internal and external stakeholders, and an ability to persuade others., • Professional qualifications (or working towards) in project management or control disciplines and/or membership of a related professional organisation eg MAPM, ChPP, PMP., • Security level SC UK (UK eyes only – single UK Nationality) required or ability to gain Security clearance: You must be able to gain and maintain the relevant UK Government security clearance in line with the job role (SC). Our requirement team is on hand to answer any questions and we will guide you through the process: . Why join us? • Be part of our global team of 100,000 colleagues – The possibilities for your future career are only limited by your drive. Whether you’re looking for a hands-on internship or your next leadership position, we have career opportunities across the world. Northrop Grumman continues to expand and broaden our presence in global markets and strengthen our partnerships with local industry., • A mission to believe in – Every day we contribute to building a more secure and connected world, expanding our reach from land, sea, and air to space and cyberspace. From engineering data and intelligence solutions, to developing maritime navigation and control systems and innovating command and control systems for the UK and NATO, what we do together matters., • A place to belong and thrive – Every voice matters at our table meaning you can bring your authentic self to work. From our Employee Resource Groups backed by thousands of employees, to sponsoring Cheltenham Pride and our partnerships with Association For Black and Minority Ethnic Engineers, Forces Transition Group, Mind, and Women in Defence – we are passionate about growing and supporting our inclusive community where everyone can belong., • Your career, your way - Shape your career journey with diverse roles, mentorship, and development opportunities that fuel your curiosity, channel your expertise and nurture your passion. Looking for flexibility? Balance your professional career with your personal life, health and wellbeing benefits, discount schemes, pension benefits and investment in your future development. Speak to our team to find the balance that’s right for you. Ready to apply? Yes – Submit your application online. Your application will be reviewed by our team and we will be in touch. Possibly, I’d like to find out more about this role – Reach out to our team for more information and support: . No, I don’t think this role is right for me – Our extensive UK growth means we have exciting, new opportunities opening all the time. Speak to our team to discuss your career goals.

Job Specification Company: White & Lloyd Ltd Location: Thames Ditton, Surrey Position: Assistant Quantity Surveyor Salary & Benefits: Competitive basic salary + pension + performance-based bonus. Full support for APC training and mentorship toward achieving RICS chartered status. Company Profile At White & Lloyd Ltd, our people are our most valuable asset. As part of our continued growth, we're excited to welcome an Assistant Quantity Surveyor to join our collaborative and forward-thinking team. We pride ourselves on helping talented individuals develop their careers, providing professional support and mentoring every step of the way. If you’re looking for a dynamic environment where your growth is as important as your contribution, then we’d love to hear from you. Role Overview As an Assistant Quantity Surveyor, you will work closely with senior team members and be involved in a wide variety of exciting residential and commercial projects. You will gain hands-on experience across all aspects of cost management and contract administration while developing the technical and professional skills needed to progress towards chartered status. This is an excellent opportunity for a motivated and detail-oriented individual looking to kickstart their career in quantity surveying within a supportive and ambitious practice. Key Responsibilities • Assist in the preparation of cost estimates and feasibility studies, • Contribute to the production of elemental cost plans and Bills of Quantities, • Support the preparation and evaluation of tender documents, • Assist with contract administration, interim valuations, and final accounts, • Attend site visits and client meetings under supervision, • Work towards APC (Assessment of Professional Competence) and eventual RICS qualification, • Undertake general project and cost management tasks as required Essential Criteria • A BSc (Hons) degree in Quantity Surveying or a related discipline, • Strong analytical and numerical skills, • Excellent written and verbal communication, • A genuine interest in construction and the built environment, • Eagerness to learn and develop within a team-based environment, • Eligible to work in the UK and hold a valid UK driving licence Desirable Criteria • Previous work placement, internship, or part-time experience in a QS or construction-related role, • Familiarity with software such as CostX, Bluebeam, or MS Excel, • An ambition to become chartered through RICS or CIOB, • Awareness of current construction methods, procurement strategies, and building regulations Why Join White & Lloyd Ltd? • Be part of a growing and respected consultancy with a strong reputation, • Tailored career development plans and one-on-one mentorship, • Collaborative, friendly office culture with a focus on professional excellence, • Direct involvement in high-quality residential and commercial developments To Apply: Please submit your CV and a short cover letter outlining your interest in the role and your career aspirations to

C# Developer - Hybrid in Kingston upon Thames - Inside IR35 - 12 months We are seeking an experienced SC Cleared C# Developer to join a leading international organisation on a long-term programme of work. This role, based in Kingston upon Thames, offers an opportunity to contribute to the design, development, and optimisation of high-performance enterprise applications. As part of a collaborative Agile engineering team, you will be responsible for delivering robust, scalable, and secure software solutions throughout the full software development lifecycle - from requirements analysis and design through to development, testing, deployment, and maintenance. You'll be expected to bring deep technical expertise in C#, .NET, and modern development practices, along with strong communication skills and a structured, delivery-focused mindset. Key Responsibilities: • Develop, and maintain applications using C#, .NET 6/7, and ASP.NET Core., • Contribute to all phases of the software development lifecycle, including planning, design, coding, testing, deployment, and ongoing support., • Collaborate with product owners, business analysts, and QA teams to translate business requirements into technical solutions., • Implement and manage work items, sprints, and issue tracking using Jira., • Develop and consume RESTful APIs and integrate with external systems and databases., • Write clean, efficient, and maintainable code that adheres to established coding standards and design principles (SOLID, OOP). What You Will Ideally Bring: • 5+ years of professional experience in software development using C# and .NET (Core or Framework)., • Strong understanding of the software development lifecycle (SDLC) and Agile methodologies., • Proficiency with Jira for sprint planning, task tracking, and project management., • Experience with ASP.NET Core, Entity Framework, and SQL Server., • Familiarity with Azure DevOps, CI/CD pipelines, and Git version control., • Experience building and maintaining REST APIs and web services., • Strong problem-solving, debugging, and analytical skills., • Excellent communication and teamwork abilities within cross-functional Agile teams., • Exposure to JavaScript frameworks (React, Angular, or Vue) is beneficial., • SC Cleared Contract Details: • Duration: 12 months (with potential extension), • Day Rate: Up to £500 per day (Inside IR35), • Location: Hybrid - Kingston upon Thames, • Start Date: ASAP

Your new company The London Borough of Croydon is at a really exciting time in its improvement journey and is looking for a Head of Capital Delivery to shape excellence in capital delivery for the council. In itself, it is one of the fastest growing London Boroughs, having recently implemented a new delivery model which saw the council now focus on 'Centres of Excellence'-meaning departments are encouraged to act and take responsibility as subject-matter experts. The Directorate of Property, Procurement and Capital has recently restructured, strengthening their strategic plans and securing strong talent across the department, including within Capital Delivery. Your new role As the Head of Service, you will have a pivotal role in the delivery of the council's social infrastructure capital. This includes: • Programme and Project Delivery: Ensuring you and your team deliver projects to the highest standard and to time, cost and quality requirements, engaging with clients and consultants to deliver fit for purpose projects that deliver the expected benefits, • Governance: Ensuring the right decisions at the right time by the right body, championing excellence in governance for the benefit of the residents of Croydon., • Leadership: Acting as a people leader using a combination of strategic leadership and by leading from the front with your team on projects., • Contract Management: Working with external partners and other teams to ensure the council is achieving the best value for money and quality of work., • Budget Management: Act as the sole responsible party for your team's budget and have strong financial control. What you'll need to succeed To be a successful Head of Capital Delivery in the London Borough of Croydon, you must have a strong track record of delivering capital projects from inception to completion whilst meeting client requirements and navigating required governance, a public sector background is highly desired in this role as it would help the successful candidate to integrate into the service. You must hold the accreditation of MAPM, MCIOB or MRICS as you will be the subject-matter expert. The successful candidate will be striving to ensure the council delivers the benefits it sets out to, while collaborating and building capacity and capability in the department. We will be seeking to speak to those that demonstrate clear leadership qualities. What you'll get in return London Borough of Croydon Council offers £75,000 to £100,000 a comprehensive and competitive permanent package designed to attract and retain top talent. Employees benefit from a generous annual leave allowance of up to 30 days, depending on length of service. Flexible working arrangements are also available to support a healthy work-life balance. Additionally, the council supports professional development through various training programs and opportunities for career progression, ensuring that staff can grow and advance within the organisation. Moreover, Croydon Council is committed to the well-being of its employees, offering a range of health and wellness initiatives. These include access to an Employee Assistance Programme, which provides confidential support and counselling services, as well as discounted gym memberships and health screenings. The council also offers membership in the Local Government Pension Scheme (LGPS), which provides a secure and reliable retirement plan. Employees contribute between 5.5% and 12.5% of their salary, depending on their pay band, and the council makes significant contributions as well. By joining the London Borough of Croydon Council, employees become part of a supportive and forward-thinking organisation dedicated to making a positive impact on the community. Get in touch with Molly Spencer at Hays Recruitment () for more details.

Contract Type: Full-time (37.5 hours), Fixed term (ending on 06/07/2026) (MAT cover) Location: Kingston, Kingston International Study Centre Salary: up to 30,000 per annum To be a member of the Centre s Student Experience Team with accountability for an area of the activities undertaken by the Data and Operations Team for example: a) data management governance; b) exams, assessments and academic administration; c) compliance: student enrolments, attendance To implement Study Group s policies, standard operating processes and procedures, with the purpose of ensuring staff and students are fully supported to maximize student outcomes and satisfaction. The post holder will report to the Student Experience Leader and will line manage Student Experience Officers Data and Operations Officers for their specialist area in addition to carrying out administrative tasks. The post holder will work in matrix structure and need to build strong working relationships within the Data Operations Team, central Study Group teams and the university partner to ensure the smooth running of the Centre. ABOUT THE ROLE Ownership of the Centre s definitive datasets and student results, ensuring accuracy and currency Produce data driven reports for the Head of Centre/other members of the team as requested Development and maintenance of the Centre s annual Calendar of Governance/Business Act as secretary to relevant boards, meeting and committees, ensuring these are minuted Ensure Study Group policies and standard operating procedures are implemented Support management teams in preparation for quality assurance and enhancement activities. Contribute to the production of the Annual Monitoring Report and other evaluative and reflective documents, for submission to Study Group and the university partners. Update student bookings with Study Plan changes, including booster classes and exam resits. Ensure student reports are produced in a timely manner and information is accurate and student feedback is professional. Support the management with MAB and PAB organisation. Oversee the payroll process for sessional staff Coordinate and motivate the Data and Operations Officers to contribute to ensuring the best possible student outcomes and student experience. Liaise with other Senior Coordinators to ensure front desk/reception areas are covered during working hours and allocate workload in busy periods or during absence of the Student Experience Team. In liaison with central teams contribute to the continuous improvements of processes and communication to enhance the student experience. Provide effective performance management of direct reports, including setting personal objectives and KPIs; regularly reviewing performance of direct reports; and conducting formal performance reviews according to company policy and procedures. Facilitate, encourage and support staff to participate in regular personal development activity. Recruit new staff as required according to Study Group policies and procedures. Support local awareness raising of compliance requirements and procedures. Ensure the effective and efficient maintenance of all quality and enhancement related policies, procedures, and documents relating to key areas of responsibility. Contribute to the production of the relevant parts of the Annual Monitoring Report. Contribute to governance committees and groups as required. Plan, oversee and monitor the implementation of actions from the Centre Action Plans relevant to data and operations functions. Analyse data and feedback from a wide variety of sources to monitor impact relevant to student progression and experience. Be a key point of contact for all students and deal professionally and promptly with student enquiries and requests for support, fostering positive relationships with the student body. Assist in organising and delivering student events such as induction, transition and enrichment activities. Undertake any part of the administrative tasks and cover for members of the Student Experience team as required.To foster productive relationships with internal and external stakeholders. Any other duties as required by the Student Experience Leader or Centre Director. ABOUT YOU Bachelor degree (or equivalent experience to demonstrate ability to work and think independently) Administration or management training or qualification Higher level safeguarding training Line management of staff Supporting students in an educational context Working to develop, build and maintain the Student Experience Working in a regulated environment Ability to structure your work in order to support student welfare and progression, and generate new ideas which will improve performance A strong understanding of Student Support activities and their contribution to the ISC as a whole, or equivalent experience in a similar setting A commitment to improve the team's performance and the ability to provide constructive feedback to team members about their work Ability to work collaboratively within a team and across functional areas, adopting a flexible working style Excellent IT and data management skills including: competency in Excel, Outlook, Power Point, Word, and a willingness to learn and adopt new technologies Ability to extract, manipulate and analyse data for reporting, to aid decision making or to support a case for change Understanding the implications of you and your team's work in the wider context of the ISC and externally Ability to understand other team's functional areas Ability to solve problems by thorough investigation Ability to consider potential issues and put measures in place to deal with implications Experience of leading a team or the supervision of a suitably complex task or project, which achieved a successful outcome Experience providing feedback to another person about their performance, which achieved a positive improvement Experience in HR duties, such as delivering training and/or taking part in the recruitment process Experience of making judgements on support requirements with the ability to choose an approach that coordinates the workload within the team Ability to complete complex processes independently and to manage the Student Support Team to follow instructions to achieve key deadlines Ability to delegate activities and take responsibility for overseeing the successful completion ABOUT US Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we are able to provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available. ORGANISATIONAL COMPLIANCE Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants, the following checks will be conducted- Criminal Background Check (country-specific), x2 References, ID and Right to Work checks as well as Education Verification. We are proud to be an equal-opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy . Powered by JazzHR

Our Water consultancy client is seeking a Civil Design Lead on a permanent basis working out of Croydon offices with hybrid working considered. This role offers the opportunity to take technical ownership of multidisciplinary design packages, lead coordination between disciplines, and ensure high-quality project delivery across major UK water frameworks. Responsibilities Lead and manage civil design delivery on water infrastructure and non-infrastructure schemes. Oversee and review detailed designs, drawings, calculations, and reports. Coordinate with internal teams across civil, structural, mechanical, and electrical disciplines. Support project planning, scheduling, and resource management to meet deadlines. Engage directly with clients and contractors to ensure design quality and compliance. Promote health, safety, sustainability, and quality in all design outputs. Provide technical guidance and mentorship to engineers and technicians. Skills/experience/qualifications Degree in Civil Engineering or equivalent professional experience. Extensive experience in civils design delivery for the UK water sector. Strong understanding of infrastructure and non-infrastructure design principles. Proven ability to lead multidisciplinary design teams. Competence in AutoCAD, Revit, and a working knowledge of BIM. Excellent communication and coordination skills. Chartered or Incorporated Engineer (ICE) desirable NEC contract experie...

Job Description Job Title: Client Relationship Manager Reporting To: Group Sales Director Department: Professional & Managed Solutions Location: Penta Consulting Ltd, Epsom, Surrey (onsite 5 days a week) About Penta Consulting Ltd At Penta Consulting, we believe technology reaches its full potential when powered by the right people. As a leading provider of Technology Resource Solutions, we connect businesses with top-tier talent to drive digital transformation and innovation. With over 25 years of experience, we’ve built a global reputation for delivering high-quality expertise across key areas such as software development, artificial intelligence, project management, cloud computing, cybersecurity, enterprise architecture, and data analytics. Our clients span the globe, relying on our team of specialists to deliver tailored, impactful solutions. We’re proud to be a trusted partner in helping organisations stay ahead in a rapidly evolving digital landscape. If you're looking to join an award-winning, forward-thinking, and solution-focused team, Penta Consulting is the place to grow your career. Job Purpose We are seeking an experienced Client Relationship Manager with a strong background in sales and strategic client engagement within the technology services sector. The primary focus of this role is to build and nurture high-value relationships across a designated global client portfolio, driving sales growth and delivering an exceptional customer experience. The successful candidate will be responsible for developing and executing strategic plans to identify and pursue new business opportunities. This includes conducting high-impact client visits, initiating targeted outreach, identifying key decision-makers, overcoming objections, introducing new service offerings, delivering compelling sales presentations, and consistently exceeding sales targets. Duties & Responsibilities • Develop and present strategic account plans for major Enterprise Accounts., • Proactively generate, qualify, and close new business opportunities within a well-established customer base., • Manage the full sales cycle, from lead generation to deal closure, ensuring high-quality deliverables and pursuit strategy throughout., • Consistently meet and exceed monthly sales quotas and KPIs., • Collaborate with new business teams, Enterprise sales teams, and Delivery units to conduct presales feasibility assessments and craft proposals aligned with customer needs., • Maintain a deep understanding of customer business drivers and position Penta Consulting’s solutions to support their strategic goals., • Drive Account Directors to develop new propositions and expand service offerings., • Build and maintain strategic relationships across all decision-making levels within customer accounts., • Engage with channel partners to identify and develop new business opportunities., • Produce case studies and customer-focused PR activities to showcase Penta Consulting’s capabilities. Essential Qualifications & Key Competencies • Proven track record of achieving sales targets in a strategic, value-based selling environment, ideally within IT/Technology sectors (e.g., SaaS, Cloud, Managed Services, Hosting, Virtualisation)., • Strong B2B full life cycle sales experience with territory development skills., • Demonstrated ability to build rapport and sell solutions to C-Suite & Board-level stakeholders., • Skilled in developing and gaining sign-off on strategic account development plans., • Excellent communication and negotiation skills, written, verbal, and face-to-face., • Ability to manage multiple opportunities simultaneously, balancing short-term transactional goals with long-term strategic growth., • Experience responding to RFIs/RFQs and contributing to commercial contract negotiations., • Professional sales training and familiarity with structured sales processes., • Effective communicator with a collaborative mindset and ability to tailor solutions., • Strong influencing and leadership capabilities with a strategic business perspective., • Analytical thinker with dynamic business acumen and a focus on value-based selling., • Minimum of degree level education or equivalent. The Ideal Candidate • Industry Expertise: Demonstrated experience in sales and client engagement within the technology services sector., • Relationship Builder: Skilled at maintaining and strengthening relationships with senior stakeholders and project teams across Enterprise Accounts., • Strategic Growth Driver: Proven ability to uncover and develop new opportunities that expand Enterprise Accounts while nurturing long-standing partnerships., • Team Leadership: Leads by example, offering guidance, support, and development opportunities to team members., • People-Centric Approach: Creates a positive experience for everyone they interact with, ensuring individuals feel valued and appreciated., • Agile Learner: Quick to adapt to new systems and technologies, with a strong understanding of the evolving recruitment landscape across regions, countries, and technical markets.