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  • Support Worker
    Support Worker
    hace 9 días
    £14.5–£15 por hora
    Jornada completa
    London

    Job Purpose To provide safe, person-centred and consistent support to individuals with complex needs who may present with behaviours that challenge, physical aggression, impulsivity, destructive behaviour, absconding risks and significant difficulties with emotional regulation. The Support Worker will work as part of an enhanced staffing model, which may include 3:1, 4:1 or 5:1 support, and must be confident working within a structured multidisciplinary care environment where effective communication, teamwork, situational awareness and adherence to individual care plans are essential. The role requires staff who can remain calm and professional during periods of significant behavioural escalation and who understand that prevention, positive behaviour support and de-escalation must always be prioritised before restrictive intervention. Key Responsibilities • Deliver high-quality, person-centred support in accordance with the individual's care plan, risk assessments, Positive Behaviour Support (PBS) plan, DoLS authorisation and other agreed protocols., • Work effectively within 3:1, 4:1 and 5:1 staffing arrangements and understand individual staff roles during periods of increased risk., • Recognise individual triggers, early warning signs and changes in behaviour and respond proactively., • Use appropriate verbal and non-verbal de-escalation techniques to reduce distress and prevent escalation., • Maintain calm, neutral and non-confrontational communication during challenging situations., • Use distraction, redirection, environmental changes, sensory strategies and appropriate reduction of demands where identified within the individual's care plan., • Maintain appropriate positioning, personal space and situational awareness when supporting individuals presenting with physical aggression., • Safely manage behaviours including hitting, kicking, biting, scratching, headbutting, grabbing, hair pulling, throwing objects and damage to property., • Follow approved breakaway, self-protection and physical intervention procedures where required., • Only participate in restraint or restrictive intervention where this is lawful, necessary, proportionate, authorised within the individual's care arrangements and within the worker's current training and competency., • Understand the principle of least restrictive practice and use physical intervention only as a last resort., • Support individuals subject to DoLS and other restrictions while maintaining their dignity, rights and independence., • Support individuals with complex communication needs using simple language, visual aids, structured choices and other agreed communication strategies., • Provide support with personal care, daily living activities, meals, medication, community access and meaningful activities as required., • Maintain professional boundaries while developing positive and trusting relationships., • Accurately record care delivery, behavioural observations, incidents, restrictive interventions and other significant events., • Immediately escalate safeguarding concerns, injuries, incidents, medication concerns and changes in presentation., • Participate in incident reviews, debriefs, supervision, competency assessments and mandatory training., • Work collaboratively with colleagues, senior staff, clinical professionals, family members and other professionals. Essential Experience Candidates must have: Previous experience supporting individuals with complex needs and behaviours that challenge. • Previous experience working on enhanced staffing packages such as 3:1, 4:1 or 5:1, or demonstrably comparable high-acuity services., • Practical experience of managing behavioural escalation and physical aggression., • Strong practical experience using de-escalation techniques., • Experience of working within detailed care plans, risk assessments and behavioural support plans., • Experience maintaining safety while working as part of a coordinated staff team., • An understanding of safeguarding, duty of care, least restrictive practice and professional boundaries. Physical Intervention Training DMI (Dynamis) training is highly desirable. Candidates with current or recent PMVA training or another recognised physical intervention/restraint programme may also be considered, subject to review of the training undertaken and successful completion of any required organisation-specific training and competency assessment before participating in physical interventions. Previous practical experience of appropriately managing restraint or restrictive intervention within a high-risk care environment is strongly preferred. Desirable Experience • Positive Behaviour Support (PBS)., • Learning disabilities and/or autism., • Acquired brain injury., • Mental health support., • DoLS/restrictive care arrangements., • Absconding and community-access risks., • Supporting individuals with limited or complex communication., • Alcohol/substance-related behavioural risks., • Incident reporting and post-incident debriefing Personal Attributes The successful candidate must be calm under pressure, emotionally resilient, observant and able to respond quickly without becoming confrontational. They must be able to follow detailed instructions, work consistently with colleagues and recognise that changing approach or acting independently from an agreed behavioural strategy can increase risk. Excellent communication, teamwork, professional boundaries and the ability to maintain dignity and respect during highly challenging situations are essential.

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  • Business Development Executive
    Business Development Executive
    hace 12 días
    £24000–£50000 anual
    Jornada completa
    London

    About Us Ackroyd Legal is a growing law firm within the wider Ackroyd Group. We provide services in conveyancing, litigation and family law, acting for individuals, investors and professional partners across the UK.Our growth is built on strong relationships, efficient processes and delivering the right solicitor for each client. The Role We are expanding our New Business Team and are looking for a confident, commercially minded individual to help generate and manage new instructions.You will work with both professional introducers (B2B) and direct clients (B2C), helping turn enquiries into live cases and ensuring our solicitors have a steady flow of suitable work.This is a central role within the firm with real opportunity for progression. What You’ll Be Doing Building Relationships (B2B) • Developing relationships with estate agents, brokers, developers and other introducers, • Promoting our legal services, • Generating consistent new instructions Managing Enquiries (B2C) • Handling inbound calls and email enquiries, • Managing purchased leads, • Converting enquiries into instructions, • Allocating cases to the right solicitor Supporting Case Flow • Working closely with our solicitors, • Ensuring good service levels and communication, • Acting as a link between clients, introducers and legal teams What We’re Looking For • Strong communication and people skills, • Commercial awareness and confidence, • Organised and proactive approach, • Comfortable speaking with both professionals and individual clients, • Experience in legal, property or professional services is helpful but not essential What We Offer • A key role in a growing, multi-practice firm, • Clear progression opportunities, • Exposure to different areas of law, • A supportive, performance-focused environment, • Uncapped earning potential If you’re ambitious, driven and enjoy building relationships, we’d love to hear from you.

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  • Solicitor
    Solicitor
    hace 25 días
    £32000–£40000 anual
    Jornada completa
    London

    Parker Arrenberg Solicitors Location: Catford, London Salary: depending on experience Contract: Full time, permanent The Role Parker Arrenberg Solicitors is seeking an experienced Residential Conveyancing Solicitor to join its Catford office on a full-time basis. This is an opportunity to join a firm that provides a personal, client-focused service rather than operating a high-volume “conveyancing factory” model. The successful candidate will take responsibility for managing their own caseload and conducting residential property transactions from initial instruction through to completion and post-completion. The role will involve working with limited supervision. Applicants should therefore be confident managing files independently, meeting deadlines and maintaining high standards of client care. Key Responsibilities • Managing a varied residential conveyancing caseload from start to finish., • Advising clients on freehold and leasehold sales and purchases., • Dealing with remortgages, transfers of equity and other residential property matters., • Reviewing title documentation, searches, enquiries, mortgage instructions and contract papers., • Liaising with clients, estate agents, lenders, brokers, solicitors and other parties., • Managing exchange, completion and post-completion requirements., • Maintaining accurate and up-to-date files and complying with regulatory, lender and firm requirements., • Identifying and addressing legal, practical and transactional risks., • Providing clear, timely and commercially sensible advice to clients. Candidate Requirements The successful candidate will ideally: • Be a solicitor qualified in England and Wales with approximately three to five years’ post-qualification experience in residential conveyancing. This level of experience is a guide, and applications from candidates with equivalent capability will be considered., • Have experience managing a residential conveyancing caseload independently., • Be able to conduct transactions from instruction through to post-completion with limited supervision., • Demonstrate strong technical knowledge of residential property law and conveyancing practice., • Have excellent drafting, communication and organisational skills., • Be able to manage competing priorities and progress matters efficiently., • Provide a consistently high standard of client care., • Have a careful and practical approach to risk management and compliance. Experience in commercial property would be an advantage, as there may be scope for the successful candidate to undertake some commercial property work. However, this is not essential. What the Firm Offers • A varied and independently managed caseload., • A professional and client-focused working environment., • The opportunity to handle matters throughout the full transaction lifecycle., • Scope to undertake some commercial property work, where the successful candidate has relevant experience. Parker Arrenberg Solicitors is committed to equality of opportunity and welcomes applications from suitably qualified candidates from all backgrounds.

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