Quality Manager
hace 28 días
Horsham
An experienced and influential Quality Manager is required to lead and enhance the company's Quality Management System (QMS) across multiple UK sites. The role focuses on ISO 9001:2025 compliance, customer assurance, supplier quality, and driving a strong quality culture within a defence manufacturing environment. You will own the quality strategy, lead a team of ~10 across 3 sites, and ensure products meet stringent regulatory, contractual, and customer standards. Core Responsibilities Lead and optimise the Quality Management System (BS EN ISO 9001:2025 compliant) Develop customer-focused Quality Management Plans Oversee QA & QC activities across full product lifecycle Manage NCRs, root cause analysis, corrective & preventive actions Drive supplier quality performance & resolve non-conformances Enforce configuration control, product identification & traceability Lead internal audit programme & supplier assessments Review customer contracts to ensure quality obligations are met Conduct fault analysis & produce RMA reports Approve finished goods & sign off Certificates of Conformance (CoC) Represent the company during formal customer acceptance testing Direct management of Quality team (~10 people, 3 sites) Essential Experience & Skills Senior-level Quality Management experience within complex engineering/manufacturing Strong working knowledge of ISO 9001:2025 (implementation & transition experience essential) Background in regulated sectors (Defence, Aerospace, Automotive preferred) Engineering degree or equivalent technical qualification (desirable but strongly preferred) Proven experience in risk-based quality management and lifecycle processes Strong leadership, stakeholder management & supplier engagement capability Excellent communication skills - customer-facing & internal influence Quality Methods & Tools (Required Capability) Core Methodologies PDCA Root Cause Analysis (5 Whys, Fishbone) Lean Principles Six Sigma (DMAIC) Risk-Based Thinking (ISO 9001 aligned) Quality Tools FMEA (Design & Process) 8D Problem Solving Process Capability (Cp/Cpk) SIPOC Mapping Configuration Management First Article Inspection (AS9102) Special Process Control (welding, heat treatment, surface finishing) Supplier Quality Assurance (including traceability & export control) Personal Profile Strategic, disciplined, and detail-focused Strong independent decision-maker Resilient in high-pressure environments Drives accountability and "right first time" culture Demonstrates teamwork, integrity, excellence & courage Working Pattern & Benefits Work-Life Balance 37.5 hour week Early finish Fridays Hybrid/flexible working 28 days holiday + Christmas closure Holiday purchase scheme Benefits Package 5% matched pension Income protection Life assurance Employee Assistance Programme (GP, mental health, physio, second opinion) Share incentive & SAYE scheme EV salary sacrifice scheme Health Cash Plan Wellbeing initiatives & sports/social activities L&D opportunities Referral bonus scheme