Rapport jobs in Bootle - Page 2Create job alerts

We are seeking a proactive and customer-focused Client Relocation Coordinator to join our leading Relocation and Destination Services team. T his hybrid role reports directly to the Relocation Manager and is responsible for delivering a seamless end-to-end relocation experience for assignees and their families. Key Responsibilities • Manage complete relocation and destination service processes for assignees., • Maintain accurate case files and ensure all tasks are delivered within service level expectations., • Build strong, supportive relationships with assignees, providing guidance throughout the relocation and settling-in period., • Conduct detailed needs assessments to understand assignee housing requirements and budget., • Source short-term accommodation options that meet client and assignee expectations., • Coordinate and schedule property viewings with Home Search Consultants and Letting Agents., • Prepare itineraries, accompany clients virtually or in person (if required), and ensure a positive viewing experience., • Arrange inventories, check-ins, tenancy agreements, renewals, and departure arrangements., • Coordinate school search programmes by liaising with education specialists., • Support the setup of utilities, internet, and other essential services., • Work closely with household goods moving providers and furniture rental suppliers to ensure smooth logistics., • Administer and interpret client relocation policies, ensuring compliance and consistent service delivery., • Maintain professional communication with clients, partners, and service providers. Skills & Qualifications • Minimum 1 year of experience in Relocation or Destination Services., • Strong understanding of tenancy, lettings processes, and property market dynamics., • Fluency in an additional European language is highly advantageous., • Excellent communication and customer service skills, with the ability to build rapport quickly., • Strong organisational skills with the ability to multitask and prioritise effectively., • Positive, solutions-focused attitude and ability to adapt to dynamic situations., • International experience (living, studying, or working abroad) is preferred., • Good IT literacy and comfort using CRM or case-management systems.

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The PCD&D Consultant role drives the strategic planning, design and implementation of all office technology to support EY business needs on all office projects globally. This role is Area based and develops and coordinates the relationships among related key project stakeholders such as the Real Estate portfolio Deployment Leads, IT PM’s, technology integrators, Facilities teams, project management teams (i.e. CBRE), architects (i.e. Gensler), I&O product teams and BRM Leads. The role will meet with the business to understand requirements, advise and consult on current technologies available and application of them to meet requirements or offer alternatives. Working with the broader project team, the role analyzes project floor plans to apply technical solutions as per business requirements. The role additionally determines opportunities to eliminate or consolidate redundancies in platforms to ensure optimal end user experience and drive cost efficiency and global consistency in designs and applications. The role partners with BRM, RE, FM and Product Portfolio Leads on all proposed design specifications and monitors vendor activities in accordance with the agreed to project plans and business directives. The role is a thought leader in office technology solutions, design and best practices and will maintain industry knowledge on architectural standards, RE trends and emerging technologies. The role will also support the Change Management aspects of project handover to Day 2 support assisting with the coordination of site training for support staff, documentation of escalation paths and associated change communications Essential Functions of the Job: • Partner with relevant project stakeholders on key initiatives and stakeholder engagement, • As part of office projects attend steercos with business line executives, OMP’s and decision makers, • Develop trusted advisor status, • Ensure technologies are applied correctly and aligned to expectations, • Drive the technology experience, • Orchestrate the solutioning and design of technology products and services into the office, • Partner with Real Estate D&P Leads, Facilities, IT PMO, Architecture, PM teams, BRM as well as other key project stakeholders to ensure a complete and successful end user experience is achieved, • Oversee the RFP process for office projects where applicable, • Maintain alignment to stated budget targets, • Maintains solid interpersonal skills to engage with others in the Firm as well as non EY entities in cross business discussions within a matrixed, geographically dispersed organization and to build a solid network of peers and others of influence., • Adapts personal communication style to the style of others, develops rapport and stays calm under pressure or escalating issues using advanced oral and written English communication skills., • Projects well-defined consultative skill to conduct effective questioning, hone in on key issues and information to formulate ideas and materials as well as present those ideas clearly and concisely to all levels of the organization including senior and/or executive management., • Maintains an advanced comprehensive knowledge of related technology and solutions as well as the ET vision to recognize and position improvement opportunities in the relevant designs and process’., • Manifests a strong analytical and problem-solving ability to handle multiple and shifting priorities across a broad spectrum of projects and stakeholders and drive solutions that are both financially and technically sound., • Maintains strong project management skills as well as various aspects of technology infrastructure design and implementation, to deliver projects on time and within scope and budget, • Maintains appropriate knowledge of services and products of external vendor and suppliers in the office technology industry to manage their activities in project deliverables., • AV, • IoT, • Print, • Smart Lockers, • MyDay

Annual OTE: £31,000 - £45,000+ Full Time Maidstone, Kent, England At Infinite Interactions, we know that great leaders aren’t born—they’re made. That’s why we’ve built an environment where someone with the right mindset, strong ambition, and a desire to learn can fast-track their way into leadership. If you’re someone who’s ready to invest in yourself and take control of your career, this could be the opportunity you’ve been waiting for. This is more than a sales opportunity—it’s a chance to build the skills and experience that can shape your future. Whether you’re looking to step into your first leadership role or you’re simply searching for a fresh challenge with growth potential, you’ll find it here. What’s the Opportunity? You’ll be representing major brands, engaging directly with customers and helping them connect with services that suit their needs. But it doesn’t stop there. You’ll also gain hands-on experience in leadership, with one-on-one mentoring designed to help you develop skills that will serve you for life. From day one, you’ll: • Connect with people face-to-face, learning how to build rapport and communicate effectively., • Develop leadership skills, including how to coach and guide others as you progress., • Set personal goals and work towards clear milestones, with support at every step., • Gain exposure to business strategy, understanding what it takes to lead a team and drive results. What Makes You the Right Fit? This opportunity is all about growth—both personal and professional. You don’t need specific experience to succeed here. What matters most is your attitude, work ethic, and willingness to learn. You’ll thrive in this environment if you’re someone who: • Feels confident communicating and enjoys interacting with new people., • Brings energy, positivity, and a can-do attitude to every day., • Has a competitive edge and enjoys working towards goals and targets., • Sees setbacks as learning opportunities and stays motivated to improve., • Is looking for more than just a job—you want real career progression. Why Infinite Interactions? We believe in creating opportunities for growth. That means providing real mentorship, recognising hard work, and rewarding ambition. Our culture is built around celebrating success, pushing boundaries, and supporting one another along the way. When you join, you’ll benefit from: • Uncapped Earnings – Your income is tied directly to your performance, with no limits., • Hands-On Mentoring – One-on-one coaching to help you develop and progress., • Clear Career Progression – Move forward based on results, not time served., • Team Culture & Events – A supportive team environment, plus events and trips for top performers. The Details: This is a self-employed opportunity, offering an uncapped commission-based structure. This means you’re in full control of your earnings, with top performers consistently achieving well above the advertised OTE. Many of our team members highlight this as one of the most rewarding aspects of the opportunity—being directly rewarded for the value you bring. We’re actively reviewing applications and are looking to bring someone on board within the next two weeks in Maidstone. If you’re ready to step into a role where your hard work is recognised, your potential is nurtured, and your growth is limitless, click ‘apply’ to submit your CV. Our management team reviews applications daily, and shortlisted candidates will be contacted within 48 hours. Take control of your future—your next chapter starts here.

Teach online at Cosmo 1:1! Join Cosmo 1:1 (formerly ClassUp), the premiere online learning platform that connects K-12 students in the US, Canada, and across Asia with tutors from top Universities and Colleges for personalized lessons. As a tutor for Cosmo 1:1, you will have a flexible and consistent schedule that you set. For this role you'll be teaching ESL students based in Singapore and Hong Kong using the Cosmo curriculum. This is the perfect opportunity for experienced educators to connect with students in an after school setting. You will meet with your students at a set time each week for 50 minute 1 on 1 lessons. As a Cosmo 1:1 tutor you will build a welcoming and fun learning environment for your student as you help them grow. It is important for our teachers to be reliable role models for our students who come to class well prepared, on time, and with a passionate and kind demeanor. The pay rate for this position is $20 USD per class plus additional incentives. Cosmo Teacher Responsibilities: • Provide personalized 1 on 1 instruction for your students, • Update your availability in the Cosmo App in a timely manner, • Prepare appropriate lesson materials for the student's age and ability, • Submit Class Feedback after each lesson, • Communicate with parents and students in a professional manner, • Attend all classes on time and in a professional setting, • Communicate with Cosmo staff Minimum Requirements: • Bachelor’s Degree, • 3 years of experience teaching grades K-12 in ELA, • Experience with K-12 ELA standards and curriculum, • Experience teaching ESL learners, • Teaching qualification preferred but not required, • Fast and reliable internet connection and access to a Windows or Mac PC with a minimum CPU of 6000, • Able to commit to a minimum of 6 months of teaching with Cosmo 1:1, • Available between 8-2 PM GMT on Monday through Friday or 5 AM - 2 PM GMT on the weekends, • Minimum of 20 hours of availability on a weekly basis, • Access to a private and quiet location, • Passion for helping students learn, • Currently located in the UK Cosmo 1:1 Teachers are: • Approachable: They are able to build rapport and make students feel comfortable in an online classroom environment. Students feel comfortable approaching our teachers with questions and make them feel relaxed throughout class., • Patient:They take the time and effort to make sure students understand the complex subjects and materials at whichever speed is required by the student., • Adaptive: They are able to tailor the lesson and environment to each individual student, their needs and learning capabilities., • Considerate: They have the emotional intelligence to understand when a student is feeling discouraged and can then build up their confidence from there., • Enthusiastic: They are passionate about education and have a contagious energy that makes for a fun environment for the students., • Reliable: They come to class on time, prepared, and ready to tackle the students needs.

Eque2 is one of the most innovative providers of construction-specific software solutions to the UK and Irish Marketplace, leading the way in delivering specialist software and services across multiple sectors and industries. Eque2 has developed industry-leading applications across estimating, job costing, and service & maintenance, bringing value to every business and user we work with. We have a range of solutions that enable us to target all sizes of construction companies from c£1m t/o to c£1.5Bn t/o. All of the products are relatively complex, with implementation ranging from 5 days to 100 days. We’re proud to have been certified as a “Great Place to Work” for three consecutive years, reflecting our commitment to employee wellbeing, comprehensive benefits, and ongoing personal development opportunities. Now that our continued growth has surpassed £30m turnover, we are looking to strengthen our Technical Support team with the addition of a Technical Support Specialist. Role Summary We are seeking a motivated Technical Support Specialist to join our growing Support team, delivering high-quality assistance to customers and partners across our Small to Medium Business product range. You'll be part of a collaborative team, providing expert support via phone and email, helping to ensure our clients get the most from their Eque2 solutions. Based in our Newburn (Newcastle) office, this hybrid role offers the opportunity to work from home up to 3 days per week following successful completion of probation. About you You'll be a proactive and customer-focused individual with a passion for technology and problem-solving. With strong communication skills and a logical approach, you thrive in a support environment where every day brings a new challenge. You enjoy working as part of a team but are equally confident taking ownership of issues and seeing them through to resolution. Ideally, you will have previous experience in a technical support or service desk role, and you're comfortable working with business software and troubleshooting technical issues. You're keen to grow your skills in a dynamic company and are motivated by the opportunity to make a real impact with the support you provide. You're organised, adaptable, and always ready to learn, committed to delivering a great experience for every customer, every time. Key Responsibilities Customer Support Operations • Provide prompt and courteous assistance to customers via various channels such as phone, email, or ticketing system., • Diagnose and resolve software issues reported by customers by gathering relevant information, asking probing questions, and utilising troubleshooting techniques., • Log customer support requests in a ticketing system, ensuring accurate and up-to-date information is recorded. Prioritise and manage your own outstanding ticket queue., • Support configuration, and usage of software products, addressing questions and clarifying procedures., • Document and report software defects or inconsistencies to the appropriate development teams, providing detailed steps to reproduce the issues and update customers accordingly., • Identify and raise complex or critical issues to management, senior support or developers, ensuring timely and effective resolution., • Specific tasks as requested by Line Manager, • Troubleshoot, diagnose and resolve software issues reported by customers., • Gather all relevant information required to fully understand a reported issue. This can include live video calls with the end user(s)., • Logging customer Support Requests in our ITSM Ticketing system; ensuring accurate and up-to-date information is recorded., • Replicate, test and report software defects or inconsistencies to the appropriate Engineering team; providing detailed steps to reproduce the issue., • Ensure Service Level Agreements (SLAs) and key performance indicators (KPIs) are met or exceeded., • Identify and escalate complex and/or critical issues to higher-level Support/Engineering teams, ensuring timely and effective resolution., • Aiding the leadership team or other internal teams when required to do so, to meet the needs of the business. Customer Experience • Consistently strive to deliver first-class Customer Service., • Document useful notes around fixes/system information that can be included in our internal Knowledge Base, to aid the team., • Bring your ideas forward around initiatives that improve customer satisfaction and loyalty. Cross-Functional Collaboration • Work closely with Product, Engineering, and any other internal Eque2 teams, where required, to resolve a support request., • Work closely with Product around the existing customer base and any requirements within the solution., • Champion the voice of the customer with regard to new features in the application, to ensure customer requirements are captured for development., • Liaise with third parties and our partners, where required, to resolve a Support Request., • Follow all team and department policies and procedures. Essential Skills and Experience • Minimum 2 years’ experience within a similar Technical Support role., • Excellent communication skills, concise and effective in both written and verbal formats; adept at tailoring information for technical and non-technical audiences., • Strong analytical skills with the ability to troubleshoot effectively., • A high degree of self-motivation., • Ability to work in a fast-paced environment; manage shifting priorities and implement changes quickly., • A strong Customer Service ethic with a drive to constantly improve the customer experience., • Experience using ITSM ticketing systems (e.g., Halo, Zendesk, ServiceNow)., • Experience supporting complex software products., • Ability to manage and prioritise workload and demonstrate a proactive approach., • A proven team player who builds strong relationships with teammates and rapport with aligned teams., • An understanding of accounting fundamentals and principles, and business reporting requirements. Essential core technical skills • Experience using remote access tools., • Broad understanding of I.T environments, operating systems, networking, or relevant technical areas within the organisations domain., • Proficient in Microsoft 365 apps. Advantageous Skills • Sage 50 Accounts knowledge (50/200/Intacct) or similar., • SQL/MySQL experience, • Knowledge of the construction industry., • Experience working within a SaaS environment., • Experience in a fast growing, preferably PE backed software business with turnover between £15m and £50m. Apply now and build your career with Eque2!

Siemens Mobility is dedicated to pioneering the future of transportation. Our dynamic team is always exploring new ways to drive innovation and efficiency in rail. We are searching for forward-thinkers who are eager to challenge themselves and make a tangible impact. If you are passionate about creating sustainable and intelligent transport solutions, we want you on our team. We are looking for a Engineering Technical Assistant to join Siemens Mobility as part of our Rail Infrastructure business in Manchester. In this role, you will assist the engineering team with the processes, assurance and compliance to ensure that the maximum output is achieved in the growth of engineering capability and delivery in the region. Other aspects of this role include preparing and distributing ESL T2 packs, taking meeting minutes, organising and creating presentation packs and making venue arrangements for Design and LPEM meetings. You will complete monthly fatigue audits, following correct process when exceedances occur as well as setting up the Standards Briefing meetings, managing signature sheets and other necessary tasks. You’ll make an impact by • Managing onboarding, offboarding and role changes on HR portals, • Maintaining accurate absence records on SharePoint and submit any absence documentation on the HR system, • Updating training matrix for Project Engineering, Design and Test and coordinate the training allocations for each year, • Ordering of new equipment for new starters/employees and supporting the leaver process when required, • Administering SharePoint sites and ensuring content compliance and up to date information, • Deep understanding and practical application of Microsoft Office applications, • Ability to build a good rapport with different parts of the business, • Being proactive and agile #TransformTheEveryday with us Siemens recognise that building a diverse workforce is critical to the success of our business. We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements with our applicants to encourage agile working and innovation. We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us! At Siemens, we promote a growth mindset, the self-belief that we can learn and grow, take on new challenges and adapt to change. If you don’t match all the criteria for this role but feel you have transferable skills to enable you to succeed, we encourage you to apply.

Technical Sales Manager Location: Warrington Salary: £55,000 + Car + Bonus Type: Full-time, Permanent Shape the Future of Technical Sales Are you an engaging and passionate leader ready to drive performance and growth? We’re seeking a Technical Sales Manager to lead a high-performing team of Customer Account Managers and Technical Sales Executives. This is your opportunity to make a real impact in a forward-thinking business, championing sustainable solutions and delivering outstanding results. What You’ll Do • Lead & Develop: Inspire, coach, and develop your team, fostering a culture of collaboration, ownership, and continuous improvement. Champion personal growth and team success through hands-on leadership and active mentoring, • Drive Performance: Set clear KPIs and targets, motivating your team to exceed expectations. Use your commercial acumen to optimise sales processes and deliver consistent revenue growth, • Solution-Focused Support: Engage with customers using a consultative, solutions-driven approach. Understand their challenges and deliver tailored, compliant solutions that add real value, • Build Relationships: Be a strong rapport builder, forging long-term partnerships with clients and stakeholders. Use your exceptional communication and networking skills to expand the customer base and strengthen existing relationships, • Strategic Influence: Contribute to business development strategy, shape future growth, and act as an ambassador for the brand at industry events and networking opportunities, • Technical & Commercial Expertise: Navigate complex technical requirements and compliance standards, ensuring all solutions meet industry and environmental regulations About You • Proven experience in technical sales, ideally within waste, aggregates, construction, or environmental services, • Demonstrated success in leading, coaching, and developing sales teams to achieve and exceed KPIs, • Solution-focused mindset with a track record of delivering value in regulated environments, • Exceptional communication, negotiation, and influencing skills, • Proactive, resilient, and adaptable ready to challenge the status quo and drive positive change, • Strong analytical, organisational, and territory management skills Why Join Us? • Be part of a business that values fresh thinking, diversity, and real-world results, • Play a key role in advancing sustainability and innovation, • Enjoy real opportunities for career progression and personal development, • Join a supportive, collaborative team with ambitious growth plans Ready to take your next step? Apply today to help shape the future of technical, compliant, and sustainable solutions in the waste and aggregates industry. Apply today and start your next chapter. Start your journey today. Apply now or find us online: • Web: McCarthy Recruitment, • LinkedIn: McCarthy Recruitment, • Facebook: McCarthyRecruitment, • Instagram: McCarthyrecruitment The Legal Bit: We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at privacy. If you wish to exercise your right to access, erase or restrict the processing of your data please contact us at the office and we will respond to your query.

About Us One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team. What You'll Do As a Customer Service Consultant, you’re the provider of great customer experience. You will build rapport by interacting with customers via email and telephone, providing solutions that not only meet expectations but shatter them. Our customers can be anything from our end users to distribution partners, i.e. it could be a fisherman on a boat in the Atlantic, or a ship approached by pirates outside Somalia. No 2 days are the same and that is what makes the job so unique and interesting. Please note that we are not a call centre and we do not wear headsets. The day-to-day • Respond to requests for customer assistance in person, via telephone, electronically within the agreed SLAs, • Logging, updating and creating tasks or incidents as required on SNOW, • Handling incoming calls and logging, updating and creating tasks for customer queries and cases as required using corporate CRM systems, • Handling customer complaints in accordance to the GCO complaints procedure, updating internal systems, • Close liaison with internal and external customers to provide regular updates on customer queries, • Research customer issues, referring to a local directory of information to handle customer queries, • Provisioning, activating and de-activating terminals, managing suspensions and sim activations across all satellite constellations, • Checking invoices on behalf of billing and providing customer updates as required, • Providing call data records for customer usage as required by customers, • Troubleshooting of network, hardware and application issues, updating systems and customers as required, • Managing assigned cases in line with customer expectations and departmental SLAs and important metrics, • Resetting of customer passwords on certain systems, • Participating on daily calls with other internal 3rd party teams to prioritise key issues, • Close liaison with customers, providing updates and or appropriate action to resolve queries, • Identifying and escalation to management situations requiring urgent attention, • Staying ahead of with system and product information, changes and updates, • Professional telephone manner, • Tele communications background, • To be able to communicate effectively at all levels with a good grasp of the English written language, • To be able to conduct initial fix and diagnostics on all enquiries, • Able to operate within a multilingual customer base, • Ability to assimilate information and respond accordingly, • IP data and circuit switched data/voice connectivity, ideally within the satellite communications or telecommunications sector, • Understanding of network concepts (LANs and WANs), • Mobile communications technologies such as Satellite Communications, Cellular Telephony, GSM, GPRS, 3G, UMTS, • Wireless Networking technologies such as WiFi® and Bluetooth®, • Circuit switched voice and data, e.g. ISDN / Fax / voice and video conferencing, • An awareness of different types of computer based applications and the data they generate

Make a real difference in someone's future. Join us in supporting candidates through their Army recruitment journey at the Army's National Recruiting Centre. As a Candidate Support Coordinator, you'll be the vital link between regional recruiters and candidates - guiding individuals through each stage of the recruitment process with empathy, clarity and purpose. As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds. • Full-time, fixed term role until the 31st March 2027 (37.5 hours/week, Monday to Friday), • Hybrid working: split between home and our Upavon, Wiltshire office, • Initial training: first 4 weeks based on-site in Upavon, Monday to Thursday, • As part of the induction process, you will be required to attend an in-person, 1.5 day, induction at our offices in Bovington What you'll be doing • support candidates throughout their British Army recruitment journey with empathy and clarity, • keep candidate records up to date with clear and accurate notes in the internal system, • take ownership of your performance targets and strive to exceed expectations, • suggest improvements to enhance candidate experience and internal processes, • collaborate effectively with internal teams and external stakeholders, • provide timely support to regional recruiters to ensure a smooth recruitment process What we're looking for Essential Skills • confident communicator with the ability to build rapport quickly, • strong organisational skills and attention to detail, • able to manage multiple tasks and prioritise effectively, • confident using digital systems and updating records accurately, • proactive mindset with a focus on delivering excellent candidate experience Desirable Skills • understanding of the British Army recruitment process, • familiarity with CRM or applicant tracking systems, • ability to suggest and implement process improvements About Capita & Recruiting Partnering Project (RPP) Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. At Capita Recruiting Partnering Project, we're transforming the British Army's recruitment service. Our team are constantly improving the entire recruitment and selection process for both the Regular Army and the Reserves. Our mission is to make joining the Army a less daunting and more transparent experience. Join us and discover better ways to inspire people to become part of the Army. Please visit the below link for further information. Recruitment Partnership Project | Capita What's in it for you? • A basic salary of £24,793.50, • 23 days' holiday (rising to 27) with the opportunity to buy extra leave, • The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice, • Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more, • Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology, • Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform, • Free on-site parking - making your commute easier and more convenient. Unlock Your Potential with Capita At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We're committed to your growth - offering exciting opportunities to expand your skills, explore new paths, and advance your career. Join us and discover a career with purpose. #CareersWithPurpose Customer first, always ‍ Fearless innovation ✅ Achieve together Everyone is valued What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. Equal Opportunities At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email or call 07784 237318 and we'll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website. If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team -

Legal Executive Hybrid – Warrington, WA3 7PB Full Time, Permanent Band 5 / £45,000 - £50,000 (dependent on experience) Serco’s Electronic Monitoring Services (EMS) contract is one of the UK’s most significant public safety programmes - supporting the Ministry of Justice with the delivery of national tagging and monitoring services. Our purpose is clear: enhance public safety, reduce reoffending, and harness advanced data to deliver better outcomes for communities. We are now seeking an intelligent, driven and proactive Legal Executive to join our high-performing EMS team. This is an excellent opportunity for a qualified individual (CILEX or Solicitor) who is eager to develop, contribute, and grow within a complex, high-profile operational environment. As a trusted member of the EMS Legal and Risk function, you will support the effective management of legal and operational risk across the contract. While you will not be customer-facing initially, you will work closely with internal teams to build credibility, foster relationships, and become a well-known and valued presence across the contract. Your work will focus on monitoring compliance with key legal frameworks - including common law duties, human rights and data protection - while supporting a mixed caseload and helping drive proactive operational solutions. As you develop, your responsibilities will grow, and you will play an increasingly central role in case management, process improvement and legal support for the broader EMS business. As Part Of This You’ll • Manage and triage matters through the team’s case management systems., • Produce and deliver training and reference materials for internal stakeholders., • Undertake legal research and present findings accurately and promptly., • Provide legal support to senior lawyers, Heads of Department and subject matter experts., • Maintain and update precedent banks, templates and reference materials., • Build strong working relationships across the EMS contract and wider Legal & Commercial teams., • Collaborate with insurance teams, the Customer and internal stakeholders to maintain accurate records., • Organise case files, attend court inquests or tribunals, prepare litigation bundles and file documents where required., • Draft reports, complete official documentation and assist with witness statements or expert meetings., • Prepare management information, analyse data, identify trends and escalate concerns where needed., • Work in accordance with risk, compliance and GDPR requirements. What You’ll Need To Do The Role We’re not looking for extensive specialist experience - we’re looking for the right person. Someone intelligent, adaptable, proactive and driven. Someone who thrives in a fast-paced environment, loves solving problems, and integrates well into a team. • CILEX (preferably with Litigation Rights) or Solicitor qualification., • Strong organisational skills and the ability to meet deadlines under pressure., • Desire to learn litigation and internal legal processes., • Commitment to continuous improvement and challenging the status quo., • Strong self-development mindset and willingness to grow within the role., • Excellent interpersonal skills, with the ability to build rapport at all levels., • Clear, concise and persuasive communication skills - both written and verbal., • Ability to manage a diverse caseload and adapt to changing priorities., • Inclusive, approachable and collaborative nature., • Ability to achieve BPSS Clearance. Why Serco Meaningful and vital work: In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement and development won’t be hard to find. You'll also work with great people. You’ll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence. What We Offer • 25 days annual leave plus bank holidays., • Annual leave purchase scheme., • Up to 6% contributory pension scheme., • Flexible working options., • Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships., • A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Cash Plans, and more., • A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco., • A safe and supportive culture., • A company passionate about diversity and inclusion. About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000. At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

As a Store Manager Designate at Vision Express, You’ll join us on a 6-month training and development programme, aimed to prepare you for the role of a Store Manager. The programme is designed to help participants understand our brand and equip you with the necessary skills and knowledge required to excel in the role of a Store Manager. You’ll be responsible for overseeing the day-to-day operations of the store. This includes managing your colleagues in store, ensuring excellent customer service, maintaining store standards, and meeting sales targets. You’ll also handle administrative tasks such as scheduling, inventory management, and financial reporting. You’ll also manage the recruitment for your store with the support of your peers, including your Regional Manager and our Store Support Centre colleagues. You’re responsible for creating a positive and productive work environment for your team, ensuring that all employees are trained and supported in their roles as we all play a key part in our mission of helping our customers to ‘See More and Be More’ by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? • Monitor and analyse sales performance data to identify areas for improvement and encourage this within your team to meet or exceed sales targets and drive business growth, • Support your colleagues in store with your strong leadership and management skills, • Great communication and rapport building to translate professional terminology into language understanding to patients, • Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations, • Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management, • The ability to work under pressure and handle challenging situations in a fast-paced retail environment, • Confidence, passion, drive and enthusiasm, • Support with the instore recruitment process, • Sales and performance-based bonus, • Targeted incentives, • Competitive pension scheme, • Private medical cover for you and your family, • Life Assurance - 4 x your basic annual salary, • Free eyewear annually with eligibility from day one of joining us!, • Opportunities to get involved in the OneSight EssilorLuxottica Foundation, • Discounts throughout the year for your friends and family, • Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between, • 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday, • Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan, • Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels, • Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme, • And so much more!

Fluent Arabic Speaking Senior Luxury Private Travel Manager Base Salary to £38,000 OTE £42,000 with bonuses Hybrid - Central London or fully remote within the UK Our client is an exclusive lifestyle and concierge company who specialise in creating bespoke, exclusive holidays for their client base who are Ultra HNWI's to worldwide destinations. These travel requirements cover the regions of Africa, Asia, Australasia, Americas, Latin America, Caribbean, Indian Ocean and Europe and can including private villas, private jet charters, skiing holidays, exclusive boutique hotels etc They are now seeking to recruit experienced Fluent Arabic speaking Senior Luxury Private Travel Managers who have experience working with ultra-luxury travel products and dealing with Ultra HNWI's from the MEA region. In addition to having extensive GDS and flights knowledge, you will have excellent, bespoke tailor-made travel experience with the ability to deal with a booking from enquiry through to final documentation. This experience is essential Presentation, communication (verbal and written), attention to detail, sales skills and destination knowledge are very important to their clients. Candidates must be able to network with their clientele as well understanding the demographics, latest travel trends, luxury lifestyle etc This role is offered on a hybrid basis - London or fully remote within the UK Fluent Arabic Speaking Senior Luxury Private Travel Manager Responsibilities: Dealing with customer enquiries by phone and email and design bespoke travel requests based on their needs Use your own previous experience, destination knowledge to establish the clients' requirements and to recommend the correct programme for their needs. Use Amadeus to book flights and make any necessary amendments. Booking all aspects of travel for your customers including flight, private charters, hotels, car hire and more. Being available to resolve any pre and post departure issues Fluent Arabic Speaking Senior Luxury Private Travel Manager required experience: Previous GDS experience and flights knowledge is essential Fluent Arabic to native/mother tongue level reading, written and verbal Extensive tailormade experience gained within the travel industry, working within luxury is essential with extensive knowledge dealing with UHNWI's Professional and engaging telephone manner with the ability to develop rapport Effective Sales and customer service skills. Fluent Arabic Senior Luxury Private Travel Manager Salary and Benefits: Base salary to £38,000 (based on experience) + up to £3,600 per annum in bonuses 25 days annual leave Pension Hybrid Working or fully remote working within the UK Option to work abroad for up to 4 weeks per annum Discounted travel Career growth and development To apply for this Fluent Arabic Speaking Senior Luxury Private Travel Manager role, please email your CV along with your personal travel portfolio highlighting your personal travel experience.