Rapport jobs in BirminghamCrear alertas

Element has an opportunity for a Business Development Associate. In this role you will be an inside seller, responsible for establishing and maintaining strong relationships with a defined group of Element clients and prospects. You will expand business with dormant and existing accounts, provide increased touch points for accounts, and is budget responsible for 200+ growth and retention clients. It will be your responsibility to assure customer satisfaction through all stages of the sales process. In addition to client relations, this role will interact with the broader Element Sales Team, General Manager, and lab/technical personnel. The ideal candidate will be action oriented, customer focused and have an entrepreneurial drive. Responsibilities • Establish and proactively maintain a strong professional relationship with key decision makers and influencers within assigned accounts, • Identify current and future customer service requirements by establishing personal rapport with potential and actual customers, acting as a liaison between the customers and Element, • Identify opportunities early in the sales cycle to ensure maximum share of wallet for Element, • Qualify opportunities with assistance of inbound team / specialists, • Manage relationships and utilise technical support to assist in Sales, • Follow up in a timely manner on quotations for the assigned customer base, • Actively utilise CRM to record activities proactively and accurately, • Actively participate in regular pipeline reviews, ensuring all CRM records are up to date and critical success factors are identified for key opportunities, • Achieve sales goals by converting and penetrating accounts, • Build and maintain a working knowledge of Element’s service offerings; participate in training/coaching opportunities Qualifications • Business Development, Sales or Account Management experience, • Ability to read and interpret documents such as customer quotes / contracts, marketing materials, and customer testing specifications, • Ability to write routine reports and correspondence and speak effectively before groups of customers or employees of organisation, • Ability to calculate figures and amounts such as discounts, interest, commissions and proportions and apply concepts of basic algebra and geometry, • Ability to solve practical customer problems and interpret a variety of instructions, data and details furnished in written, oral, diagram, or schedule form, • A valid drivers licence, with an acceptable driving record under Element’s policy, • Experience in interpreting testing procedures and requirements desired, • Availability, flexibility, and maturity to represent the company at a broad range of events / projects in the community, with customers and within the company, • Good interpersonal skills that foster open upward and downward communication built on mutual respect, • Ability to interface with clients, win new work and determine their requirements; help develop proposals including cost estimates, work plan and T&Cs, • Some overnight travel may be required

Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview We are looking to recruit an Account Manager to join our growing Charities Team based out of our Birmingham office. Our Charities team is a fast-paced, collaborative group of dynamic professionals who are all driven to succeed. If you share this attitude, we look forward to hearing from you. You will be responsible for delivering retention cross-sale and quality targets along and ensuring effective servicing of client accounts. How you'll make an impact • You will take ownership of and look after a portfolio of cross-class commercial clients within the Charities division, focusing on mid-market organisations with diverse and tailored insurance requirements, • Attend client meetings as required (F2F if needed or mostly Teams), minute and action any points arising, • Creating documents for new customers, along with any mid-term adjustments and renewals information., • Ensure all customer details are recorded accurately and entered on to the system in a timely fashion to ensure data integrity., • Obtain renewal terms for customers, always ensuring you've explored other options before providing the best available solution., • Delivering your individual and teams’ retention, cross-sale and quality targets., • Prepare renewal closings from meeting minutes and ensure cover is bound by renewal date., • Liaise with clients and insurers. Confirm cover with relevant insurers, process policies and chase up outstanding documentation when required., • Deal with account queries and credit control matters highlighting any concerns., • Apply fundamental legal and regulatory policy in relation to internal policies and the insurance contract as required., • Commercial insurance knowledge to some degree is essential., • Experience dealing with the Charities sector is ideal., • Cert CII qualified. Dip CII is desirable, • Strong track record of hitting retention and cross sale targets., • Worked to targets within a regulated, measurable framework and achieved SLA’s., • Evidence of rapport-building and experience in providing solid customer service focus with outstanding communication and social skills., • Due diligence and process driven to deadlines, happy to forward plan, organise and analyse information., • Highly accurate with a strong attention to detail, using initiative when assisting team members., • Fully proficient in Acturis. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with ___ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

NOCN Group are seeking a freelance End Point Assessor/ IQA with significant experience as an Engineering Surveyor/ Inspector, to help carry out End Point Assessments for the Engineer Surveyor apprenticeship Standard. The roles are flexible and freelance but do require attendance on site. Location: Remote, travel required to sites Hours: Worker Contract, Freelance Purpose and Objectives: • Ensuring End Point Assessments are carried out independently and meet NOCN's quality assurance Standards, • To complete assessments in accordance with the prescribed assessment instruments as defined within the End Point Assessment plan Duties and Responsibilities: • Assessing the apprentice against the relevant Knowledge, Skills and Behaviours throughout the Multiple Choice Test, Observation with questioning and the Professional Interview in accordance with the End Point Assessment plan., • Upload reports from the assessments in a timely manner and in line with NOCN's service level agreements., • Prepare for assessments in a timely manner and be able to identify gaps in the apprentice's KSBs, • Be able to build a quick rapport with apprentices to ensure that they can perform their best within assessments, • Maintaining hands on CPD in their subject area to ensure knowledge is up to date., • Represent NOCN in a professional manner when conducting assessments., • Adhering to GDPR practices and ensuring all data is secure., • Moderate other assessor's work in line with internal quality assurance procedures Key Requirements: • Have significant and current experience as an Engineer Inspector/ Surveyor (gained within the last 3 years), • Hold a L3 Assessors qualification, • Be able to provide current and verifiable CPD relevant to the role, • Have experience of carrying out engineering inspections, • Experience as LOLER Inspector or Crane Inspector or Lev Inspector or Power Press Inspector or Competent Person or Statutory Inspector or Electrical Inspector Equality, Diversity & Inclusion Statement: As a proud member of both Disability Confident and Inclusive Employers standard, we celebrate and recognise the benefits of equity, diversity, inclusion and belonging. As such, we welcome and encourage applicants from all backgrounds, and should you require any reasonable adjustments at any stage of the recruitment process, please let us know and we will do our best to accommodate. As part of our hiring process, we invite all applicants to complete an Equal Opportunity Form. This form helps us track our progress in ensuring diversity, equity, and inclusion in our hiring practices. The information provided on this form is confidential and will not be used in the selection process. To view our Equal Opportunity Policy and access the Equal Opportunity Form, please email

Looking for Civil Engineers- we are currently working with a well-known multidisciplinary Engineering consultancy specialising across a variety of sectors such as Deference, Commercial and Rail. Our client is looking for skilled Drainage Engineers to join the team where fully remote working on rates competitive market rates can be offered. For this specific contract you will be specialising across Data Centre projects. • Hourly rates Outside IR35 (large rate variation depending on experience)., • Fully remote working arrangements. Responsibilities: -Produce technical designs for surface and water drainage systems, with an inclusion of SuDS features. -Compose strategies, documentation, and calculations for drainage systems. -Build rapport with clients, teams of professionals, and regulatory bodies to ensure that the project is meeting the requirements that have been set. -Attend site visits to allow for project development assessments and inspections. -Use software tools such as Civil3D, Causeway flow, AutoCAD, and InfoDrainage to expertly create drainage designs. -Assist the project’s delivery from start to finish. Requirements: • Experience using Civil3D and similar drainage software is essential., • Bachelor’s degree in Engineering, preferably in Civil and/or Environmental Engineering, or a related field. -Extensive experience as a Drainage Engineer, or a similar role, working predominantly on drainage systems within the Commercial and Residential sectors. -Solid grasp of current UK drainage standards, best practices, and SuDS. -Excellent communicator, with a problem-solving mindset and a willingness to work collaboratively with other professionals.

Job Type: Full time We have an exciting opportunity for a Project Director to join our team within Vistry South West Midlands, at our Coleshill office. As our Project Director, you will provide leadership, strategic vision and direction to the business to ensure that the strategies and objectives, alongside the forecast and financial management, are developed and achieved through its operations whilst managing the technical delivery with a strong focus on pre-construction management. You will be responsible for the overall operational management of the scheme to ensure the interests of the Joint Venture Partnership are maintained and promoted at all times. You will also ensure the general motivation, wellbeing and continued incentive of all Company employees. We value in-person collaboration and team culture, but we’re also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. • Competitive basic salary and annual bonus, • Company car, car allowance or travel allowance, • Salary sacrifice car scheme available to all employees, • Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service, • 2 Volunteering days per annum, • Private medical insurance, with employee paid cover, • Enhanced maternity, paternity and adoption leave, • Competitive pension scheme through salary sacrifice, • Life assurance at 4 x your annual salary, • Share save and share incentive schemes, • Employee rewards portal with many more benefits…, • Behave in line with our company values – Integrity, Caring and Quality, • Held a Senior Management or Divisional Director role with significant experience in the Housebuilding industry., • An understanding of external influences affecting the housing and property markets., • Been involved in the preparation, presentation and achievement of a forecast, • and part of an annual budget which is in line with a project’s targets., • Ability to formulate strategic options for large projects., • Ability to manage multiple objectives over short, medium and long-term time horizons., • Ability to see the interconnection between actions to avoid unintended consequences, • and to balance potentially conflicting objectives., • Ability to communicate how micro and macro initiatives contribute to wider strategic, • objectives of the project., • Ability to drive desired outcomes from multi discipline teams. Managing performance, • using a balance of challenge and support., • Ability to achieve sustainable out performance, by understanding key drivers and, • reinforcing positive actions and behaviours., • Ability to communicate performance to internal and external stakeholders, ensuring that, • key measures are understood and acted upon., • Ability to engage internal and external stakeholders (suppliers / customers / employees), • at all levels to gain desired responses, ensuring that tone and content reflect the, • audience but are consistent in message., • Managing all relationships to reinforce strategic position, brand reputation and financial, • Maintaining a positive working relationship with Board members and managing the, • different drivers of the parties to support each other with business growth and performance., • You will have excellent leadership and communication skills, with the ability to influence and motivate colleagues at all levels towards the project objectives, • Experience of managing large scale, complex mixed-use regeneration projects from first principles to delivery., • Able to communicate effectively and confidentially with a range of internal and external stakeholders, • You will help colleagues build and lead effective, high performing management teams ensuring all aspects of processes are met and run smoothly and efficiently to ensure that the financial forecast and production targets are achieved for the Joint Venture, • You will support the Directors and management teams, ensuring that all areas of the JV are working collaboratively and consistently, • You will assist with the Health and Safety aspects of the JV to ensure that adequate provisions, plans, reporting and actions are in place to ensure that the project adheres to both Group policy and HSE requirements, • You will develop and maintain positive working relationships with fellow Directors, to support each other with the JV performance, • You will liaise with the JV board as to the day to day operations of the JV., • You will be key in preparing material for the Monthly Board Pack, to present in Board Meetings with the Joint Venture Representatives and Board Members, • You will ensure that all Group policies, procedures and disciplines are adhered to throughout the Company and that the Company complies with all statutory requirements, • Managing the JV Projects through feasibility, site assembly, planning, land drawdown, • Managing the professional team to design efficient and viable development proposals that meet the constraints of the site, applicable planning policies and JV objectives, • Full focus on delivering the JV objectives and the ability to make decisions at a strategic level; as the Project Executive you are accountable for making day-to-day decisions which affect the wider project, • You will have a strong rapport as a people manager, with the ability to lead a high-performing team across the entire operational function, even when reporting lines are dotted, • A breadth of technical and industry knowledge, being commercially aware and financially astute to assist with the P&L, balance sheet, cashflow and cost control for the Joint Venture (supported by the shadow board), • A dynamic, driven, and approachable personality with excellent people management skills; the ability to lead by example and set high standards and effective KPIs that will deliver operational excellence., • You are able to establish the JV business controls and are able to measure and monitor these to ensure the effective application of such controls to drive business efficiency, • You have the ability to work with and influence others within the wider JV to ensure that best practices are shared to aid the JV in achieving its overall objectives, • You will have the ability to formulate the Joint Venture strategy, identifying key drivers of performance, together with associated risks and opportunities and to effectively communicate this strategy., • You are conscious of market conditions and evaluate strategic options for the Joint Venture, • Securing required JV and corporate approvals and partner approvals., • Manage project budgets and development expenditure, • Manage development appraisals to monitor viability of development proposals, • Manage the submission and delivery of planning approval, • Manage external stakeholder engagement to assist in achieving planning permission and communicating objectives, • Maintaining relationships with partners including local authority officers and politician, • Managing the production of project development strategies roles & responsibilities, programme and deliverables, • Establish and manage the programme strategy for the development, • Identify and manage project risk including legal, planning, financial and relationship Join us in making Vistry. #LI-KM1

Does building rapport with people come naturally and easy for you? Do you have a passion for finding solutions and achieving targets? Impact Futures Group and The Childcare Company have an exciting opportunity to join our Relationships team as Client Relationship Executive. As a Client Relationship

Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together. Rapport Guest Services is a multi‑award‑winning company, delivering front‑ and back‑of‑house guest services for leading organisations across the UK, Ireland, and globally. Rapport jo

Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, and Stronger Together. Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. Rapport job adverts always gain a high respon

A leading hospitality services provider in Greater London is seeking an experienced Event Supervisor to oversee event planning and delivery.The ideal candidate will have excellent communication skills, a proactive attitude, and be capable of building strong relationships with clients.This full-time

Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together. Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. Rapport job adverts

Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, and Stronger Together. Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. Rapport job adverts

Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together. Have a positive, outgoing personality and be able to easily build rapport with key stakeholders. Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house gu

Rapport Guest Services is hiring a Fine Dining Events Ambassador to join our team at one of Rapport's most prestigious contracts in Canary Wharf. Share Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together. Rapport Guest Services is a multi‑award‑winnin

A leading guest services provider in Greater London is seeking an experienced Events Supervisor.In this role, you will coordinate event logistics and enhance guest experiences while leading a dynamic team.Ideal candidates should have excellent interpersonal and communication skills, attention to det

A leading hospitality service provider in Greater London seeks a Client Services Director to oversee exceptional guest experiences across various events and conferences.You will lead a team of 28, ensure seamless service delivery, and build strong relationships with clients.The ideal candidate has e

A leading guest service provider in the UK is seeking a Head of Events to oversee the entire events portfolio, driving creativity and operational excellence.Key responsibilities include managing a high-performing team, coordinating event logistics, and ensuring guest satisfaction.The ideal candidate

A leading guest services provider in Greater London seeks a Workplace and Facilities Coordinator to manage helpdesk tickets and coordinate meeting room bookings.Ideal candidates will have experience with CAFM systems and excel in a fast-paced environment, providing great service to all building user

A prestigious hospitality service provider in Greater London is seeking a Fine Dining Events Ambassador to deliver exceptional service to VIP guests.You will manage bookings, coordinate with the catering team, and ensure a warm welcome.The ideal candidate has at least two years of fine dining experi

Alignment with Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together. Rapport Guest Services is a multi‑award‑winning company delivering front‑ and back‑of‑house guest services for leading organisations across the UK, Ireland, and globally. Rappor

Alignment with our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, and Stronger Together. Rapport Guest Services is a multi‑award‑winning company, delivering front‑ and back‑of‑house guest services for leading organisations across the UK, Ireland, and globally.

Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together. Have a positive, outgoing personality and be able to easily build rapport with key stakeholders. Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house gu