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In this role, you’ll be the voice of BT for our small and medium business customers – building genuine connections and providing solutions that make a real difference to their success. Every conversation matters; whether you’re responding to an inbound enquiry or reaching out as part of an outbound campaign, you’ll take the time to understand each customer’s needs and challenges before recommending the right BT or EE Business products for them. You’ll combine your natural communication skills with your existing sales experience to spot opportunities, tailor solutions, and deliver results that meet – and often exceed – your targets. Above all, you’ll ensure every interaction is a positive one, creating a customer experience that reflects BT’s reputation for trust, expertise and innovation. You’ll deliver defined revenue, product volume and quality targets through the acquisition, up-sell and retention of UK SME customers. Sales opportunities are initiated by either an inbound blend or outbound call as part of a specific campaign and in accordance with business requirements. You will answer and respond to customer enquiries efficiently, effectively and appropriately in accordance with defined processes and procedures. The EE Retention Advisor plays a key role in retaining and growing our small and medium business customers. The role is a blend of inbound calls and/or outbound‑focused, engaging existing customers to protect contracts, reduce churn, and identify growth opportunities. The outbound team may also provide inbound support during peak demand, ensuring customers receive timely, high‑quality service. This role requires strong customer conversations, commercial judgement, and flexibility to support business needs. By delivering compliant, value‑led conversations and supporting key customer programmes, the role plays a direct part in strengthening long‑term customer relationships while supporting wider transformation and efficiency goals. • Support inbound call volumes during busy periods and make outbound dialler calls in quieter times., • Identify upsell and cross‑sell opportunities aligned to customer needs efficiently and professionally., • Take ownership of issues through to resolution, using correct processes., • Deliver a consistent customer experience across inbound and outbound activity., • Customer & Process Excellence, • Maintain accurate customer records and contact details., • Follow all sales, compliance, and data protection requirements., • Use CRM and sales systems correctly at all times., • Escalate risks, complaints, or vulnerabilities appropriately., • Work closely with wider teams to resolve issues and improve outcomes., • Deliver against agreed performance measures, including quality, retention, and growth., • Actively engage in coaching, feedback, and development sessions., • Support a “one team” culture by sharing best practice and helping colleagues. Essential Skills • Communication & Active Listening - Able to build rapport, ask effective questions and clearly explain information. Demonstrates the ability to understand customer needs before recommending solutions., • Resilience & Confidence in Challenging Conversations - Comfortable handling objections, customer concerns and difficult discussions. Remains professional and positive when working towards customer retention and business goals., • Customer Focus with Commercial Awareness - Balances customer needs with business outcomes. Identifies opportunities to add value for customers while achieving retention and growth objectives. Desirable Skills • Attention to Detail - Accurately records information and follows processes, policies and compliance requirements., • Digital & System Skills - Comfortable learning and using multiple systems, CRM tools and digital applications., • Problem Solving & Ownership - Takes responsibility for resolving customer issues and seeks appropriate support when required., • Adaptability & Flexibility - Can switch between inbound and outbound activities and respond positively to changing business needs., • Teamwork & Collaboration - Works effectively with colleagues, shares knowledge and contributes to a positive team culture., • Influencing & Negotiation Skills - Able to guide conversations, address concerns and help customers make informed decisions. Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: • Access to an online private GP 24/7 for you and your immediate family, • Market-leading paid carers leave with up to 2 weeks off, • Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay, • Discounted EE and BT products, including mobile and broadband, • Market leading Pension scheme – 5% from you and 10% from us, • Holiday purchase scheme You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.

Basic information Location Belfast, London, Manchester Business Line Technology & Transformation Job Type Permanent / FTC Date published 03-Aug-2026 Req # 24347 Job description Connect to your IndustryAre you excited about how technology is enabling Front Office transformation for FMCGs? Are you passionate and enthusiastic about solving product and architecture challenges with consumer goods sales processes, including Trade Promotion Management and Retail Execution? Could you support clients on making architectural choices on the Salesforce platform, balancing performance, scalability and cost? Have you designed and/or delivered Consumer Goods Cloud programmes? Can you think on your feet and adapt where necessary? If any of the above sound like you, then this could be the role for you! Part Business. Part Creative. Part Technology. One hundred per cent Digital. At Deloitte Digital, we connect technology with creativity to deliver better outcomes for both our business and the clients we work with. Together with all of Deloitte, we create connections across the breadth of our people, organisation, and ecosystems to make an impact that matters to our clients and to society. We’re a new type of creative digital consultancy that fuses strategy, tech and design to identify where businesses need to be, then get them there. Fast. Want to help us shape the future? Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.Connect to your opportunity Our Salesforce practice is part of a wider Deloitte Digital community that joins together many different skills to deliver amazing digital transformations and customer experiences for our clients across both the public and private sectors. In this role, you’ll work with outstanding digital talent across disciplines to imagine, deliver and run forward-thinking, business focused and experience- driven solutions for iconic brands. You’ll expand the impact we make with our clients, growing our business without compromising on our quality, integrity and culture.In this role, you will:Lead work stream on a large-scale Salesforce related, acting as a Technical Leader for other technical team members as part of a project or client engagement, including managing expectations, quality, task distribution and being accountable for all technical outputs on the engagementLead workshops to understand and document client needs from a Salesforce and wider connecting enterprise architecture perspective, leveraging knowledge of new and upcoming features available in the ecosystem, as well as limitations, risks and considerations, to support business and technical decision makingProvide technical leadership and guidance to development teams, setting clear expectations, effectively delegating tasks, and taking ownership of the overall technical success of projects.Lead the development and implementation of solutions, ensuring adherence to architectural principles, best practices, and industry standards.Lead the development and physical design of solutions, guide the development team, and oversee required activities to ensure the system's architectural integrityTranslate and communicate technical requirements and solutions to the business using story- based narratives, clearly present strategies, options and recommendations to executive level stakeholdersLead the design and architecture of innovative solutions, leveraging your expertise to translate complex business requirements into robust and scalable technical solutions.Manage key client stakeholders, acting as the main point of contact for Salesforce technical solutions and offering a strategic view of the wider technology landscape and emerging trends, sharing insight with clients on how they can adapt new technologies and patterns to transform their organisations and deliver exceptional value to their customersIndependently lead pre-sales activities, shaping our end-to-end proposition and translating clients’ high-level business goals into innovative architectural solutions with an awareness of the commercials; documenting and presenting these solutions to both technical and non-technical internal and client audiencesMentor and coach more junior technical talent, as well as defining and driving the continuous improvement of industry Differentiating architectural standards, approaches, frameworks and toolsBuild a broad internal and external network, advocating for technology and engineering practices both within and outside the firmEffectively communicate complex technical concepts to both technical and non-technical audiences, including executive stakeholders.Actively participate in pre-sales activities, collaborating on proposals and translating client business goals into compelling architectural solutions.Mentor and coach junior technical team members, fostering their growth and development.Cultivate a strong internal and external network, actively advocating for best practices in technology and engineering both within and outside the firm.Connect to your skills and professional experience The following experience is essential:Significant technical experience as a Technical Lead and Architect, with experience of hands-on development of custom code solutions on Salesforce using Apex, Visualforce, Aura and LWC with an applied understanding of development standards and optimisation techniques.Deep architectural understanding and experience in:Integration approaches, patterns and standards used in the Salesforce landscape such as event-based, ETL, ESB, point-to-point, REST, SOAP and CanvasSecurity and privacy such as SSO, user provisioning and management, OAuth flows, encryption of data at RESTWider technology landscape within large scale, global organisations (this could be industry specific)Event driven architectures both on the Salesforce platform and in the wider tech landscape such as KafkaRelational database theories and design concepts, including performance, security and data migration considerationsAnalytics capabilities, MI and BI including enabling technologies on the Salesforce platform and other common applications within a large scale, global enterprise technology landscape.Experience in SDLC, DevOps and DevSecOps patterns and enterprise tools, as well as knowledge of what the widely recognised software engineering best practices are and how they can be applied in the context of a Salesforce solution (including CI/CD, Trunk based development and feature toggles)Experience in project management and planning activities, as well as identification, management, mitigation and escalation of risks and issues and documentation of assumptions and dependenciesExperience working on projects executed using an Agile delivery framework including typical variations, knowledge of alternative project delivery methodsExperience contributing to, or leading, RFP responses and other pre-sales activities in technical expertise and bid management capacitiesAbility to travel (potentially abroad) to client sites 80-100% of the timeHold relevant Salesforce certifications including Application Architect and System Architect or equivalentThe successful applicant will also be:Confident and articulate in your communication style, with excellent presentation, verbal and written communication skills that you can flex accordingly to help others – whether that be technical, non-technical, colleagues or clients – understand and implement the solutions that you and your team designA brilliant listener, building rapport and developing trusted relationships with a diverse set of senior client’s technical stakeholders including technology leadershipComfortable creating high quality, clear, comprehensive, useful technical documentation to facilitate design consensus, direct build efforts, reach key decisions and record system solutionsSecurity Check (SC) clearance (already obtained) or above, or immediate eligibility for Security Check clearance, is preferred.Experience working in Agile delivery environments, including familiarity with various Agile methodologies and alternative project delivery approaches.Strong understanding and practical experience with various integration approaches, patterns, and standards within the Salesforce ecosystem, including event-based, ETL, ESB, point-to-point, REST, SOAP, and Canvas.Expertise in Salesforce security and privacy best practices, encompassing SSO, user provisioning and management, Auth flows, and data encryption at rest.Desirables:Exceptional Communication: You should possess confident and adaptable communication skills, enabling you to effectively convey complex technical information to diverse audiences, including technical and non-technical stakeholders, colleagues, and clients. Candidate’s presentations, written communication, and verbal explanations are clear, concise, and tailored to the audience's needs.Relationship Building & Stakeholder Management: You should be an attentive listener who excels at building rapport and fostering strong, trusted relationships with senior client stakeholders, particularly within technical leadership roles.Experience working in a technical pre-sale’s capacity, producing bid documentation and participating in bid meetings with client.Contribute to thought leadership initiatives by developing white papers, blog posts, or speaking engagements that showcase expertise in sales transformation.Agentforce AI Expertise:Act as the subject matter expert for Agentforce AI, designing and implementing AI agent-based solutions that address specific client challenges.Develop strategies for integrating Agentforce AI with existing enterprise systems, data sources, and other AI/ML models.Oversee the deployment, configuration, customisation, and ongoing management of Agentforce AI instances and agent workflows.Evaluate and recommend optimal Agentforce AI features and capabilities for various use cases, including autonomous decision-making, process automation, and intelligent interaction.Solution Design & Development: Translate complex business requirements into robust, scalable, secure, and high-performing technical architectures, producing detailed design specifications and documentation.Technical Strategy & Roadmapping: Contribute to the overall technology strategy and roadmap, identifying emerging trends in AI, particularly in autonomous agents, and assessing their potential impact and application for clients.Team Leadership & Mentorship: Provide technical leadership, guidance, and mentorship to development teams, ensuring adherence to architectural principles, coding standards, and best practices. Conduct technical reviews and foster a culture of continuous improvement.Client Engagement & Advisory: Act as a trusted technical advisor to clients and internal stakeholders, presenting complex technical concepts clearly, managing expectations, and building strong relationships.Technology Evaluation: Research, evaluate, and recommend new technologies, tools, frameworks, and platforms, particularly within the AI/ML and autonomous systems landscape, to enhance solution capabilities and efficiency.Quality Assurance & Governance: Ensure solutions meet stringent quality standards, including performance, scalability, security, reliability, and maintainability. Establish and enforce architectural governance processes.Connect to your business - Technology and TransformationDistinctive thinking, deep expertise, innovation and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we’ll make an impact that matters. CustomerHuman connections are integral to business. We combine people, ideas and technology to support our clients to build strong connections. For example, through commerce, customer design and sales services.Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.Connect with your colleagues “What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organization’s; I wanted to be part of a team that made a difference that I could be proud of.” - Dan, Technology and Transformation"I get to work on projects that help clients in a sector I feel truly passionate about.” - Rhiannon, Technology and Transformation“Everyone always says, “it’s the people,” and that’s true. Working for a brand you feel proud of feels pretty good too. And you don’t have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital.” - Gillian, Technology and TransformationOur hybrid working policyYou’ll be based in Belfast, London, or Manchester with hybrid working.At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.Our commitment to you Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careersWPFULL SLTTECH BACUSTR BASSCE LOCBEL LOCMAN BASS27

This role is a 40 Hour ContractAre you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training.In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in both in-person and telephone interactions. This position offers potential commission opportunities for successfully upselling our long-term rentals.At Switch Car Rental, we are dedicated to providing outstanding customer service and we strive for success by constantly delivering exceptional serviceto all of our clients.What can we offer you?22 day holidays plus bank holidays pro-rataContribution to Group Personal Pension SchemeAccess to our Switch Savings platform, an employee discount scheme offering huge savings across multiple retailersSponsored Summer and Christmas eventsCycle to Work SchemeDiscounted car hire ratesPotential to earn bonus payments in addition your basic salaryAbout youHardworking individual with the ability to work in a team and independently in a fast-paced environmentAbility to show great attention to detailIdeally, you will have worked in the service industryExcellent customer service and communication skillsHold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA check.How will your days look?Your role will involve dealing with customers face to face and on the telephone, completing tasks such as opening and closing rental agreements, locating fleet from other branches, and building rapport with all our customers. You will aspire to go above and beyond to deliver excellent customer service to ensure customer satisfaction. You will get involved with preparing the vehicles for rental and the delivery and collection of vehicles to customers other branches. You will also take part in conducting daily fleet and vehicle checks.About usWe have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. Such growth has brought increased career opportunities and security for each of our employees. As a family business, our people remain at the heart of everything we do.We offer short- and long-term rentals with a wide range of fleets: economy vehicles to family saloons, estate cars to 4x4s, and an extensive luxury collection, including our elite range and a wide-ranging commercial fleet. We operate in 81 rental locations across the UK, Scotland, and Northern Ireland. Our head office based in Exeter is where our accounts, human resources, insurance, fleet, and car sales departments are. In addition, we operate a central office in High Wycombe where the sales, call centre, and customer service departments are located.It is easy for us to tell you what life is like at Switch and why you would love being a part of our team, but we thought you would like to hear for yourself.TPBN1_UKTJ

Job Title:Domestic and Sexual AbuseHelpline Operator Service: Domestic and Sexual Abuse(DSA)Helpline Location: Hybrid rolewith various shifts within each operating window: Office-based: 08:00 20:00(Monday Friday) Home-based (remote): 20:00 08:00(Monday Friday) Home-based (remote): 24/7 (Saturday and Sunday) Working Pattern: Shift-based working including days, evenings, nights,weekendsand bank holidays, in line with service rota requirements. Responsible To: DSA Shift Leader Contract: Fixed Term (initially to 31 March 2029) Rate of pay: £14.10per hour Unsocial premium: 45p per hour:shift premium paid: 7pm to 7am weekdays. All hours Saturday & Sunday Role Purpose The Helpline Operator plays a critical frontline role in providing safe,trauma-informed, andsurvivor-centredsupport to individuals affected by domestic abuse and sexualabuse. The postholder will respond to helpline contacts across multiple channels (telephone, email, webchat, and other digital platforms where applicable), delivering support, risk assessment, safety planning, information provision, and referral intoappropriate statutoryand voluntary services. The role requiresa high levelof professional judgement, emotional intelligence, and adherence to safeguarding, governance, and legislative frameworks. The Helpline Operator mustoperatewithin a robust ethical, legal, and organisational framework, ensuring confidentiality, data protection, and safeguarding responsibilities arealways upheld. Key Responsibilities 1. Helpline Service Delivery Provide empathetic,non-judgemental, andtrauma-informedsupportto callers affected by domestic abuse, sexualabuse, stalking, harassment, and related forms of harm. Respondina timelyandeffectivemannerto contacts across all helpline communication channels, including telephone, email, webchat, and digital platforms. Support callers in crisis, including those experiencinghigh levelsof distress, dissociation, fear, or emotional dysregulation. Manage calls involving complex needs, including repeat callers,high-riskcases, and callers with multiple intersecting vulnerabilities. Maintain professional boundaries while building trust and rapport with service users. 2. Safeguarding and Risk Management Adhere strictly to organisational safeguarding policies and procedures for adults and children at risk. Conduct comprehensive risk assessments, including identification of immediate danger, escalation factors, and protective factors. Develop and support safety planning with callers, tailored to their individual circumstances and level of risk. Recognise indicators of coercive control,honour-basedabuse, forced marriage, sexual exploitation, and other forms of abuse. Escalate safeguarding concerns appropriately, including consultation withappointed safeguarding person to enableappropriatereferralsto statutory agencies whererequired. Ensure robustfollow-upon safeguarding actions, including documentation, internal alerts, andinter-agencycommunication. 3. Assessment, Information and Referral Undertake thorough needs assessments toidentifythe mostappropriate supportpathways for callers. Provideaccurate,up-to-dateinformation on legal options, protective measures, and support services. Facilitate referrals to internal services and external agencies, including refuges,PSNI, housing executive. Signpost to other specialist support services e.g. ASSIST NI, Victim Support, Nexus, Womens Aid, MAP NI, MANI, Rainbow, Cara Friend, etc. Support callers to make informed choices while respecting autonomy and consent. Liaise professionally with partner agencies and professionals where consent andinformation-sharingprotocols allow. 4. Governance, Compliance and Legislation Work in full compliance with all organisational policies and procedures, including safeguarding, confidentiality, lone working, and health and safety. Maintainup-to-dateknowledge of relevant legislation and guidance, including but not limited to: Domestic Abuse and Civil Proceedings Act (Northern Ireland) 2021 Justice (Sexual Offences and Trafficking Victims) Act (Northern Ireland) 2022 Sexual Offences (Northern Ireland) Order 2008 Protection from Stalking Act (Northern Ireland) 2022 Protection from Harassment (Northern Ireland) Order 1997 Family Homes and Domestic Violence (Northern Ireland) Order 1998 Children (Northern Ireland) Order 1995 Safeguarding Board Act (Northern Ireland) 2011 Human Trafficking and Exploitation (Criminal Justice and Support for Victims) Act (Northern Ireland) 2015 Criminal Evidence (Northern Ireland) Order 1999 Data Protection Act 2018 UK GDPR Human Rights Act 1998 Understand and applyinformation-sharingframeworks, including lawful bases for sharing information in safeguarding contexts. Contribute to audits, monitoring, and quality assurance processes asrequired. 5. Record Keeping and Data Management Maintainappropriateserviceuser records in line with organisationaland legal requirements, whilst upholding callers right to anonymity. Record call data, risk assessments, outcomes, safeguarding actions, and referrals accuratelyandin a timely manner. Ensure data is stored and handled securely in compliance with data protection legislation and organisational policy. Contribute to monitoring and evaluation throughaccuratedata capture to support service reporting and funding requirements. 6. Professional Practice and Development Work autonomously and manage workload effectively, including prioritisinghigh-riskcontacts. Participate in regular supervision, line management meetings, and reflective practice sessions. Engage proactively in mandatory training, continuous professional development, and skills updates. Demonstrate resilience and effectiveself-carestrategies when working with distressing and traumatic content. Contribute to a supportive team culture andalways uphold organisational values. 7. Equality, Diversity and Inclusion Deliver an inclusive and accessible service to individuals from diverse backgrounds. Respond sensitively to callers withadditionalbarriers, including language needs, disabilities, mental health needs, immigration status, or cultural considerations. Work effectively with interpreters and translation services whenrequired. Demonstrate awareness of the impact of discrimination, inequality, and intersectionality on experiences of abuse. 8. Outreach and Service Development Support outreach activity, including distribution of promotional materials and participation inawareness-raisinginitiatives. Engage with professionals and partner organisations via phone, email, and events to promote the helpline. Contribute to the development and enhancement of helpline resources, referral pathways, and service improvements. Participate in structured feedback processes to support accountability and service user voice. Person Specification Essential Criteria Education Educated to GCSE Standard with English and Mathsat Grade C or above. Experience and Knowledge Experience (paid or voluntary) of working in a supportive role with adults. Awareness and understanding of domestic abuse, sexual violence, and the impact on individuals and families. Knowledge of safeguarding principles and responsibilities when working withat-riskadults and children. Understanding of confidentiality, consent, and information sharing inhigh-riskcontexts. Skills and Abilities Ability to work independently, make sound professional judgements, andmaintainsafe working practices. Excellent verbal and written communication skills, including with callers in crisis and professional stakeholders. Strong listening skills and ability to respond with empathy and professionalism. Ability to conduct risk assessments and respond appropriately to escalating situations. Demonstrable administration and IT skills, includinguse of MS Office Packages, CRM to supportaccuraterecord keeping anddata capture. Ability to manage emotionally demanding work andmaintainprofessional resilience. Desirable Criteria Experience of working on a helpline Relevant qualification or training (e.g. counselling skills, support work, safeguarding,trauma-informedpractice). Demonstrable experience working with survivors of domestic abuse and/or sexual violence. Experience of risk assessment, safety planning, and risk management. Experience supporting callers with limited Englishproficiencyor from diverse cultural backgrounds. Knowledge of the voluntary and statutory sector, including services available to survivors of domestic and sexual abuse. Experience of working within a helpline, crisis line, or similar frontline service. Additional Requirements Willingness to work flexible shifts, including nights, weekends, and bank holidays. Ability to workoffice-basedduring core hours (08:0020:00) and remotely overnight (20:0008:00). Commitment to organisational values,survivor-centredpractice, and continuous improvement. EnhancedAccess NIcheckisrequiredfor the post. Values and Professional Standards All staff are expected to: Uphold the principles of safety, empowerment, dignity, and respect. Work in asurvivor-led,trauma-informed, and ethically grounded manner. Maintainhigh standardsof professional conduct and accountability. Promote a culture of safeguarding, learning, and continuous improvement. Application details ? ACCESS NI (Criminal Conviction Checks for Regulated Activity Posts) The successful applicant will be subject to an Enhanced Access NI check. The Access NI Code of Practice is available to applicants on request. Having a criminal record does not automatically prevent a person being employed by Nexus NI. If you are unsure what this is, please consult this website: As per Access NI Code of Practice Nexus NI has a policy on the recruitment of Ex-offenders which is available on request by sending an email to: All informationdisclosedwill be handledin accordance withthe Nexus NI policy on Keeping Information Safe which is available on request by sending an email to: A full, clean driving licence isrequiredfor this role due to the need to travel between locations as part of normal duties. We are committed to equality of opportunity and welcome applications from individuals with disabilities. If a disability prevents you from holding a driving licence, we will consider reasonable adjustments in line with our obligations. However, applicants should be able todemonstratethat they can meet the mobility requirements of the post through alternative means, such as access to public transport or other suitable travel arrangements. This job description is not incorporated into the employees contract of employment. It is intended as a guide and should not be viewed as an inflexible specification. It may be varied from time to time in the light of strategic developments following discussion with the post holder. Please visit our website for more information. To Apply Please note CV's alone are not accepted. Please visit our website and download the supplementary questions for this role and submit this form along with your CV. Information how to apply is on our website. Deadlines for applications is Friday 26th August 2026 at 12pm. TPBN1_NI

Job Title : Fitness Advisor Hours : 32 hours per week Rate of Pay : £12.90 ph Location : Belfast Are you passionate about fitness and helping others achieve their health goals? Bannatyne Group, a leading name in health and wellness, is seeking a dedicated Fitness Advisor to join our dynamic team. If you have a commitment to excellence and a desire to make a difference, we want to hear from you! Our Perks: B-Fed - complimentary lunch or breakfast. Flexible schedule. 28 days annual leave increases with tenure. Free gym membership. Complimentary gym membership for another person (after 2 years service). Discounted Spa Treatments - 30% Discounted Spa Goods - 20% ELEMIS Products. Discounted Meals and Beverages - 50% cafe/bar. Career & Personal Development training. Mental Health, Well-Being and EAP Services. Length of Service Awards. Staff Awards and Bonuses. Discounted entertainment and shopping. A typical day in the life of a Fitness Advisor: Lead group fitness classes and provide one-one training sessions. Provide personalised fitness assessments and develop tailored workout plans for members. Offer guidance on exercise techniques, equipment usage, and overall wellness. Motivate and support members in achieving their fitness goals. Ensure the fitness area is safe, clean and well maintained. Stay updated with the latest fitness trends and techniques to provide cutting edge advice. Promote Bannatyne's services, special offers, and membership packages to enhance the member experience. Monitor and drive performance to achieve your key performance indicators (KPIs) related to volume of member journey touch points, occupancy of group exercise classes and relevant contribution to revenue via Personal Trainer sessions, Choose to Lose and Fuel Smart. What we are looking for: Be qualified in Reps L2. Have strong interpersonal and communications skills and a customer focused attitude. A genuine passion for health, wellness and customer service. The ability to establish rapport, build trust and demonstrate credibility. Ability to work flexible hours, including weekends and holidays. It would be desirable if you were educated to HND level in Health and Fitness. It would be beneficial if you were Level 3 or equivalent Gym Instruction/Personal Training or Group Exercise qualified (including in ETM, Spin etc) Why Bannatyne? At Bannatyne Group, we are committed to promoting health and wellness. As a Fitness Advisor, you'll have the opportunity to inspire and transform the lives of our members. You'll work in a state of the art facility, equipped with the latest fitness technology, and be part of a team that values your expertise and enthusiasm. Ready to inspire and motivate others whilst advancing your career? Apply now and join the Bannatyne family! Join us at Bannatyne, where your passion for fitness will inspire and transform lives! TPBN1_UKCT

Join Our Client's Team as a Mental Health Support Worker! Are you passionate about making a difference in people's lives? Do you have a knack for supporting individuals on their recovery journey? If so, we want YOU to join our client's dedicated team in Sydenham! Position: Mental Health Support Worker Contract Type: Permanent - Fully office based Salary: £26,980 Rota Basis Hours: 8:30am - 5pm Monday to Friday, with one late shift of 12:30pm - 9pm. Weekend shifts are 9am - 9pm Saturday and Sunday, or 10am - 8pm Saturday and Sunday Location: Sydenham At our charity, we believe in the power of recovery and the strength of community. As a Recovery Coordinator, you will play a pivotal role in supporting individuals on their journey to recovery. Your compassion and expertise will help empower clients to overcome challenges and achieve their goals. Required: Education: Psychology undergraduate degree or equivalent Experience: 2 years Industry: Health and social care Specific skills: As on the person spec Personality & attributes: As on the person spec Top 5 priorities: Commute 1 hour or less, education/experience, digital dexterity/computer skills, knowledge of mental health diagnoses, admin skillsWhat You'll Do: Support Clients: Provide tailored support and guidance to individuals in recovery, helping them set and achieve personal goals Collaborate: Work closely with a diverse team of professionals to create individualised recovery plans Facilitate Workshops: Organise and lead workshops that promote skills development, resilience, and self-confidence Community Engagement: Foster connections within the community to enhance support networks for clients Monitor Progress: Regularly assess clients' progress and adjust recovery plans as needed to ensure optimal outcomesWhat We're Looking For: Experience: Proven experience in recovery support, social work, or a related field Empathy: A genuine passion for helping others and a strong understanding of the recovery process Communication Skills: Excellent interpersonal and communication abilities to build trust and rapport with clients Team Player: A collaborative spirit and the ability to work effectively within a team Organisational Skills: Strong organisational skills with the ability to manage multiple cases simultaneouslyWhy Join Our Client? Impact: Make a meaningful difference in people's lives every day! Growth: Opportunities for professional development and continuous learning Supportive Environment: Work in a friendly and inclusive atmosphere that values diversity and teamwork Flexibility: Enjoy a work-life balance with potential for flexible working arrangements Ready to make a difference? How to Apply: Ready to embark on this rewarding journey with us? Send your CV to the Bromley Branch Office Angels We are an equal opportunity employer and welcome applications from all backgrounds. Let's work together to transform lives! ❤️ Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Program Manager and Operations Partner.European EMS businesses of DCC Energy.DCC Energy is a leading customer-focused energy business, specialising in the sales, marketing, and distribution of secure, cleaner, and competitive energy solutions to commercial, industrial, domestic, and transport custom

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