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The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. This role will be focused on the Department for Work & Pensions (Targeted Case Review). The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: • Client Satisfaction, • Clear and transparent internal financial awareness, • Strong governance, • Management of account managers (where applicable), • Delivery of gross margin commitments Responsibilities • Senior day-to-day client contact, • Financial forecasting, • Input top line sales and direct costs taken from operations into contribution reporting where applicable, • Tracking budget vs actual, • Monthly GM tracking, • Full action plans where GM falls below target, • To identify Farming & Growth opportunities and pass these to the VP Client Services, • Ensuring clear communications between the client and internal stakeholders, • Contractual commitments and deliverables, • Contract Change Notes / Variations, • Strong governance – ensuring a clear audit of decisions, • Driving continuous improvement agenda, working in partnership with TP Digital colleagues, • Overseeing production and accuracy of MI, • Invoicing and accounts receivable / aged debt, • Working with Operations on tactical delivery / decisions of the account running, • Weekly, Monthly and Quarterly review packs, • Delivery of weekly, monthly and quarterly business reviews, • Monthly / quarterly KSAT dip checks, • Implementing client account plans, • Change control Candidate criteria - what we are looking for: Experience • Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective, • Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance, • Ability to demonstrate how you have added value to a client’s business / service provision (client centricity), • An understanding of the metrics used and the pricing structure in operation within the contact centre environment, • Experience of financial forecasting and invoicing, • Competencies and specific skills, • Solid understanding of how Account Management can influence achievement of business objectives, • An understanding of how to work proactively and positively in partnership with both operations and client priorities, • Excellent professional interpersonal skills., • The ability to build rapport and trust with clients and colleagues., • The ability to understand and communicate client requirements with a clear, positive and customer-focused message, • Ability to influence and negotiate with others, • High level of numeracy and literacy, • Committed, enthusiastic, positive, resourceful and resilient

Cover Supervisor – Sunderland Secondary School Full time, part time, or flexible contract, competitive salary dependent on experience, ASAP start. Teaching Personnel is looking for a dedicated and confident Cover Supervisor to join a friendly and supportive secondary school team in Sunderland. This role is perfect for graduates, aspiring teachers, or anyone with experience working with young people. What you'll be doing: Delivering pre prepared lessons to classes in the absence of the regular teacher Maintaining a positive and productive learning environment Managing classroom behaviour in line with school policies Supporting students with their learning and ensuring work is completed Providing feedback to teaching staff at the end of the lesson No formal teaching qualification is required, just strong communication skills, confidence in leading a classroom, and the ability to build rapport with students. You need: Experience working with young people (schools, tutoring, coaching, youth work, etc.) Strong classroom presence and good behaviour management Positive, proactive attitude Ability to remain calm and professional under pressure Commitment to supporting students' learning and wellbeing What you get: Competitive daily rates Supportive school environment Ongoing training and development opportunities Flexibility to suit your lifestyle Great opportunity for anyone considering a future in teaching ...

(Self-Employed, Commission Only) Realistic full-time earnings of £40,000-£50,000+ per year, with uncapped potential beyond that Looking for a role where your income reflects your effort? Join SumUp as a Self-Employed Field Sales Representative and help small businesses in your area access smarter payment and POS solutions, while building serious recurring income for yourself. This Field Sales Representative role is fully field-based and face-to-face. You'll meet business owners, understand how they operate, and recommend solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role, built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your effort directly drives your income. • Average upfront value per business: ~£500, • You earn 50% upfront commission per sign-up, • Plus 25% recurring income from each business for up to 5 years, • Around 75% of a customer's total value is paid in year one, • Extra commission on hardware sales (card machines, POS systems, etc.)Wha...

Job Title: Daily Supply Teacher – Guaranteed Work Scheme Location: Sunderland Employer: Teaching Personnel Contract Type: Flexible Daily Supply (Guaranteed Work Scheme) Start Date: ASAP Salary: Competitive daily rate Teaching Personnel are currently seeking a reliable and adaptable Teacher to work across schools in Sunderland on a daily supply basis. Due to high demand each morning, we are looking for a committed professional to join our Guaranteed Work Scheme. This is an excellent opportunity for a teacher who enjoys variety, flexibility, and the chance to work in different school environments while having the security of guaranteed pay. About the Role: Delivering pre-planned lessons across EYFS, KS1 or KS2 (depending on your preference and experience) Working on a day-to-day basis in a range of local schools Being available and ready for work each morning for same-day bookings (unless pre-booked in advance) Maintaining strong classroom management and quickly building rapport with pupils and staff Guaranteed Work Scheme: We are extremely busy each morning with last-minute bookings. In return for your commitment to being available and prepared for work each day: You will be paid for one day fewer than your stated weekly availability This payment is guaranteed whether we secure work for you or not For example, if you are available 5 days per week, you will be paid for 4 days as a minimum This pro...

Help Others, Achieve Your Financial Goals £100k+! Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements. Are you a passionate person driven to make a real difference in people's lives? Join a company that's revolutionising the way people sleep, relax, and live! We specialise in exceptional adjustable beds and rise & recliner chairs, meticulously designed to enhance comfort, improve sleep, and promote freedom. Our innovative products combine advanced technology with premium materials to deliver unparalleled quality and customer satisfaction. The Opportunity: As a Sales Consultant, you'll empower customers to make informed choices that enhance their well-being. You'll conduct in-home consultations, showcase our premium products, and build genuine relationships with customers. Why this Sales Consultant role is perfect for you: • High Earning Potential: £60,000-£100,000 OTE, with top performers earning up to £160,000! This is a self-employed, commission-only role that empowers you to build your own success and reap the rewards of your hard work., • Weekly Bonus: Earn a £300 weekly bonus during your first 12 weeks for running allocated leads, plus an additional £25 for each completed demonstration., • Uncapped Commission: Enjoy a 30% conversion rate and substantial income opportunities., • Comprehensive Training: Receive in-depth product knowledge, effective sales techniques, and ongoing support to ensure your success., • Conduct in-home consultations, demonstrating the unique features and benefits of our adjustable beds and rise & recliner chairs., • Understand personal needs and recommend personalised solutions to improve sleep quality, alleviate discomfort, and enhance overall well-being., • Passionate about helping others and improving their quality of life., • Excellent communication, interpersonal, and presentation skills., • Proven sales experience with a consultative and customer-focused approach., • Self-motivated, results-oriented, and driven to achieve personal best., • Flexibility: Enjoy the freedom to manage your own schedule, working Monday to Friday with occasional Saturdays., • Pre-qualified appointments: Benefit from a consistent flow of pre-qualified appointments, maximising your sales opportunities.

A behavioral psychiatric hospital located in Washington is seeking a skilled Mental Health Specialist to provide quality patient care.The role involves facilitating admissions and establishing rapport with patients, requiring excellent communication and interpersonal skills.Candidates must hold a Hi

A recruitment agency is looking for a Sales Executive based in Houghton-le-Spring. The ideal candidate will have sales experience and be skilled in building rapport with customers. Apply now to join a thriving team in the energy sector.

Housekeeper | Washington | Private Hospital | Full-time | Permanent | 37.5 hours per week | Excellent benefits Spire Washington Hospital has an exciting opportunity for a Housekeeper to join our dynamic and experienced housekeeping team working on a full-time, permanent basis. As Housekeeper, you will be responsible to maintain a high standard of cleanliness throughout the all areas of the hospital. Duties and Responsibilities (not limited to): Complete cleaning schedules related to the shift, ensuring rooms are ready set to the correct layout as needed and both offices and public areas are clean To work in close liaison with the clinical staff dealing with the varying needs of the hospital Compliance with all Health and Safety at Work Regulations including COSHHWho are we looking for? • Whilst no formal qualifications are required you must be able to communicate with other members of staff and patients clearly and your personal appearance must be of a high standard, expected in a professional healthcare environment - Experience of working in a similar role, in a customer facing environment - Good communication skills - Ability to establish rapport with all customers - Able to work as part of a team - Ability to work on own initiative and with a methodical approach to work - Maintains high standards - Ability to work evenings and possibly some weekendsBenefits We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: • 35 days annual leave inclusive of bank holidays - Employer and employee contributory pension with flexible retirement options - 'Spire for you' reward platform - discount and cashback for over 1000 retailers - Free Bupa wellness screening - Private medical insurance - Life assurance - Save an average of £50 per month with our free onsite car park We commit to our employees well-being through work life balance, on-going development, support and reward.Our Values We are extremely proud of our heritage in private healthcare and of our values as an organisation:, • Driving clinical excellence - Doing the right thing - Caring is our passion - Keeping it simple - Delivering on our promises - Succeeding and celebrating togetherOur people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 38 hospitals and 50 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. For us, it's more than just treating patients; it's about looking after people. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications

Prospero Teaching is looking for passionate, proactive and enthusiastic Teaching Assistants to support the learning of pupils in one of our inspirational Primary Schools across in Sunderland on a full-time basis. This is a fantastic opportunity to build positive relationships with pupils and have a long-term, positive impact on their lives, progress and development. About the Role: The role will involve supporting pupils with varied SEN and challenging behaviour on both a 1:1 basis and in small groups. The different types of SEN that pupils have may include ASD, ADHD, SEMH, MLD and PMLD. The role will also involve delivering intervention sessions to small groups of pupils to boost their understanding and progress A key part of the role will be to develop an understanding of the different needs and learning styles of different pupils within the classroom, working closely alongside Class Teachers and colleagues to establish this. The role will also involve supporting across the School at break times and lunchtimes as required. About the School: The role is based in an inspirational Primary School in Sunderland There are opportunities to support the pupils across the School from EYFS-Year 6. The School has an outstanding supportive culture and Leadership Team, where staff work as a Team within classrooms to provide high standards of support to pupils. Pay, Hours and Contract: Pay - Between £88-110 per day Hours - 08.30-16.00 Contract - Full-time until the end of the Academic Year in July 2026. Temporary Contract. Start Date - After Easter Location - Sunderland Experience/Qualifications and Requirements: A Supporting Teaching and Learning or Childcare-based Qualification (desired) Experience of working with Children in Schools in the UK An ability to build positive relationships and a rapport with pupils and staff. A resilient, proactive, and positive nature Hold Right to Work in the UK Hold an enhanced child barred list DBS certificate registered with the online update service or be willing to process a new application Provide two professional references that cover the last two years About Prospero: Prospero Teaching is a Supply Agency that has branches across the world. We provide day-to-day, short-term and long-term cover. We also offer a range of free CPD Certified Training to allow you to keep your skills, knowledge and understanding current and up to date. If you are interested in the role and would like to be considered, please apply ASAP as the School are looking to appoint promptly! IND-TA

Working within our client’s award-winning contact centre in the North East area of England. Their Technical Support Experts help customers get the best out of their products and take pride in giving the best quality advice. They are the frontline support for businesses and accountants who use their products in their everyday business lives, and experts for our customers requiring advice or facing any technical problems. No specific experience is required. As long as you are naturally helpful, calm under pressure, and able to build strong relationships, full training will be provided. KEY DUTIES • You'll speak to their customers every day on an inbound call line, as they contact the company for technical and complex problems that need troubleshooting and resolving., • It will be up to you to get to know their business, build rapport and help them get back on track with their product., • You'll be a product expert, able to spot fixes and recommend additional products that could save them time and effort., • You may speak to customers on occasion via web chat and email - so strong communication skills are key! CANDIDATE REQUIREMENTS • Independent skills, • Team work skills, • Organisational skills, • Good written and oral communication skills, • Self-Motivated

Field Sales ExecutiveRole: Field Sales Executive Location: Sunderland - Field-based (Territory-based role) Contract: Permanent Salary: £26,000 per annum Plus Opportunity to earn 10% quarterly bonus based on KPIs, plus Company Car, Fuel Card & Tech Provided This isn't just another field sales role. About Us At Acosta Europe, people are at the heart of everything we do. As one of the world's largest sales and marketing agencies, we're committed to driving growth for our clients through innovative thinking, exceptional service, and a passion for excellence. Our teams are energetic, forward‑thinking, and united by a shared ambition to deliver outstanding results. About the Role We're looking for a driven and enthusiastic Field Sales Executive to represent Heineken across major multiple retailers. In this role, you'll champion brand visibility, maximise in‑store execution, and use insights to boost performance across your territory. If you thrive in a dynamic environment and love building strong relationships, this is the perfect opportunity to make a tangible impact. Key Responsibilities Complete daily store visits in line with your journey plan to deliver core KPIs Create standout in‑store displays and interventions that drive incremental sales Build strong relationships with store colleagues, securing additional space and impactful displays Ensure flawless and compliant execution of promotions and product launches Capture accurate data and report activities through 360 Provide valuable feedback on competitor behaviour and market trends Use sales insights and alerts to take proactive actions in store What We're Looking For You don't need years of sales experience to succeed here. We're looking for attitude, energy, and potential. As a Field Sales Executive you will be Confident, self-motivated, and target driven Great at building rapport and influencing in-store teams Organised, reliable, and comfortable working independently Happy working in a fast-paced, ever-changing retail environment IT literate and confident using mobile data capture tools You'll need: A full UK driving licence Previous retail, FMCG, or sales experience is desirable—but not essential. If you're ambitious and eager to learn, we want to hear from you. Why work for Acosta Europe: Working Environment - Freedom, responsibility and real ownership of your patch whilst working with Heineken, a globally recognised and trusted brand Comprehensive Healthcare– medical, dental, vision, plus life insurance and Employee Assistance Programme. Generous Pension Plan– Growing contributions as your service increases helping you plan for the future. Paid Time Off– 22 days holiday, plus bank holidays to recharge. Paid Volunteering Day– Make a difference in your community. Career Development– access to Acosta University and internal promotion programs. Company Tools– Including state of the art technology to ensure you are set up for success, including iPad and mobile phone. Inclusive Culture– supportive, diverse, and values-driven environment. Employee Engagement– social events, recognition programs, and wellness initiatives. This is a role for people who want more than “just a job”. It's for people who want momentum, progression and recognition. At Acosta Europe, we believe diversity and inclusion are the foundation of innovation and success. We welcome people from all backgrounds and experiences, creating a culture where everyone feels valued and empowered to thrive. If you're looking for a role where you can be out in the field, make a visible impact, and build a future in FMCG sales—this is your moment

We are looking for an experienced and people-focused.Deputy Client Services Manager.This is a hands-on leadership role where you'll inspire teams, build trusted client relationships, and ensure day-to-day services run seamlessly.Working closely with the Guest Service Manager, you'll play a key role

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. Rapport’s most prestigious contracts near. A natural alignment with our Rapport values:.

Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together. Rapport team in central London. Be engaging and able to create immediate rapport with key stakeholders (e.

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. Rapport job adverts always gain a high response rate, but we do review all applications. Create Rapport, Be Brilliant, Innovativ

A prestigious event management company is seeking a Meeting & Events Manager in London.This role involves overseeing the full lifecycle of events, coordinating with various teams to ensure successful execution.The ideal candidate will have at least 2 years of experience in hospitality or events and

Rapport job adverts always gain a high response rate, but we do review all applications. We are recruiting for an AV Support Coordinator to be part of the Rapport team, based at our client's office in Fenchurch Street. This is the ideal role for someone who has an incredible ability to spark immedia

A leading guest services provider in Greater London seeks an Experience Manager to oversee the Welcome and Colleague Host teams.The role involves shaping memorable experiences, delivering high-impact service, and leading operations.Candidates should possess strong leadership skills, a customer-focus

Rapport Team of 3 Ambassadors, based in one of our client's sites near. This is the ideal role for someone who has an incredible ability to spark immediate Rapport with the guests arriving to the building. Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together.

A leading service company in Greater London is seeking an Event Planner to oversee the planning and delivery of events.The ideal candidate will have at least one year of event experience and strong stakeholder management skills.Responsibilities include managing logistics, ensuring quality service, a

Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together. Have an outgoing personality and be able to easily build rapport with key stakeholders. Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisati

Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, and Stronger Together. Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. Rapport job adverts

Rapport job adverts always gain a high response rate, but we do review all applications. Join Rapport as a highly professional. As part of a team of 15 Rapport Ambassadors, you’ll work closely with colleagues to deliver a first‑class front‑of‑house service.

A leading hospitality services provider in Greater London is seeking an experienced Event Supervisor to oversee event planning and delivery.The ideal candidate will have excellent communication skills, a proactive attitude, and be capable of building strong relationships with clients.This full-time

Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, and Stronger Together. Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. Rapport job adverts always gain a high respon

A leading guest services company in Greater London is looking for a Senior Administrator to provide project coordination and support to Facilities Managers.This full-time, hybrid role requires advanced Excel skills and exceptional organizational abilities.You'll oversee project tasks and maintain co

Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together. Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. We have a wonderful opportunity for a Corporat

Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together. Rapport team, based at our client's office in Fenchurch Street. Have a positive, outgoing personality and be able to easily build rapport with key stakeholders.

Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together. Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. Rapport job adverts always gain a high response r

Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together. Rapport to shape a truly memorable workplace journey for both colleagues and visitors. Rapport Guest Services is a multi‑award‑winning company, delivering front‑ and back‑of‑house gu

Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, and Stronger Together. Rapport Guest Services is a multi‑award‑winning company, delivering front‑ and back‑of‑house guest services for leading organisations across the UK, Ireland, and globally. A natural alignment with our Rappor

Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together. Have a positive, outgoing personality and be able to easily build rapport with key stakeholders. Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house gu

Working within a team of 40 Rapport Ambassadors, the Dedicated Cover Receptionist is a dynamic role, providing the opportunity to be across a number of different properties. Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together. Have an outgoing personality and be able to

A leading guest services provider in Greater London seeks a Workplace and Facilities Coordinator to manage helpdesk tickets and coordinate meeting room bookings.Ideal candidates will have experience with CAFM systems and excel in a fast-paced environment, providing great service to all building user

Rapport Guest Services is a multi‑award‑winning company, delivering front‑and back‑of‑house guest services for leading organisations across the UK, Ireland, and globally. Rapport job adverts always gain a high response rate, but we do review all applications. We have a wonderful opportunit

Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together. Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. Rapport’s most presti

Have an outgoing personality and be able to easily build rapport with key stakeholders (internal, external and VIPs). Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. Rapport jo

Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together. Rapport Guest Services is a multi‑award‑winning company, delivering front- and back‑of‑house guest services for leading organisations across the UK, Ireland, and globally. Rapport job

Join our dynamic Rapport team as an Guest Service Coordinator at our client's Winchester office! You will play a vital role in supporting a Fortune Global 500 company, where innovation and excellence thrive every day.

Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together. Possess an outgoing personality, easily building rapport with various stakeholders, including VIPs. Rapport Guest Services is a multi‑award‑winning company, delivering front‑and‑back‑of

Rapport Guest Services is hiring a Fine Dining Events Ambassador to join our team at one of Rapport's most prestigious contracts in Canary Wharf. Share Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together. Fine Dining Events Ambassador – Rapport Guest Se

Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together. Rapport Guest Services is a multi‑award‑winning company, delivering front‑ and back‑of‑house guest services for leading organisations across the UK, Ireland, and globally. Rapport job a

A prestigious hospitality service provider in Greater London is seeking a Fine Dining Events Ambassador to deliver exceptional service to VIP guests.You will manage bookings, coordinate with the catering team, and ensure a warm welcome.The ideal candidate has at least two years of fine dining experi

A leading guest services provider in Greater London is seeking a Space Coordinator to provide end-to-end booking support for the client.This role involves building customer relationships, managing various requests, and ensuring a seamless experience.The ideal candidate will have strong customer serv

A leading guest services provider in Greater London is seeking a Guest Services & Hospitality Manager to lead the frontline experience at a prestigious client site.The role involves managing a multi-site team and ensuring exceptional service delivery.Ideal candidates will have strong leadership skil

A premier guest services firm in Greater London is seeking a Community Coordinator to enhance workplace experiences.The successful candidate will build relationships, manage engagement campaigns, and ensure an exceptional atmosphere for colleagues and visitors.Ideal candidates will have a proactive

Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together. This is an exciting opportunity for a Community Coordinator to join the team at Rapport to play a key role in shaping a memorable workplace experience every single day. Rapport Guest Services