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The postholder is expected to work Tuesday Saturday, 10:00?am 6:00?pm, with a requirement to work earlier or later shifts as and when required to support service needs About North London Waste Authority (NLWA) Our mission is to preserve resources and the environment for future generations. We serve two million residents in seven boroughs and run communications and engagement campaigns to help them reduce their rubbish and recycle more. We campaign for government and industry action to reduce unnecessary single-use items, encourage reuse and repair and promote effective recycling. We deliver an education programme at our new education centre in Edmonton and in schools across north London, helping students learn about sustainability, reduce waste and embed long-term environmental habits. About the role To increase participation in the Authoritys recycling service and reduce recycling contamination by engaging directly with residents and businesses. The role involves property surveys, door-to-door visits, advice and education campaigns to help residents reduce waste and recycle more effectively, with a particular focus on improving the quality of household recycling. Key responsibilities include: Conduct surveys and assessments of residential properties to understand current recycling behaviours and identify barriers to participation. Engage directly with residents through door-to-door visits, community events and roadshows to promote food recycling, packaging recycling and general waste reduction. Provide tailored advice and practical information to residents about the correct use of recycling services. Monitor participation levels, capture feedback from residents, and help identify areas requiring further intervention or targeted campaigns. Assist in the distribution of leaflets and other materials to encourage correct recycling practices. Support communication campaigns and social media content by feeding in local insights and examples. Maintain accurate records of visits, surveys, engagement activities and resident feedback. Work closely with other teams (e.g. collections, communications, enforcement) to help address local recycling challenges. Undertake other duties, commensurate with the grade, as may reasonably be required TPBN1_UKTJ