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Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Our studios are considered one of the foremost motion picture and television production and post-production facilities in the world. They inform, engage, and transport audiences to new worlds. The key to that lies with our Studio Operations group, which includes areas like soundstage/backlot set rentals, events, design, culinary, construction, landscaping and much more. Whether it’s hosting an unforgettable studio tour, creating an optimal workspace, or equipping talent to tell the best stories, these teams lay the foundation for the memorable experiences we provide. Your New Role... We have had an exciting new position open up working within our dynamic Technical Services team, responsible for show systems, lighting & sound at the Warner Bros. Studio Tour - The Making Of Harry Potter. The role has frontline Duty Technician responsibilities as and when required in response to the day-to-day technical needs of the attraction. You will also be required to provide the highest levels of customer service to visitors to the attraction and internal customers. This is a twelve-month fixed term contract position. Your Role Accountabilities... • Setup, operate, maintain, troubleshoot and control all aspects of industry leading show technology including lighting, sound, video, show control and integrated systems to ensure consistent visitor experience, • Ensure all WBSTL technical and exhibition related maintenance requirements are delivered within agreed schedules and standards., • Assist with the delivery of live events as and when required., • Ensure public and staff safety at all times., • Monitor protection of assets and equipment within the tour areas in order to maintain the level of quality, reliability and maximise life span., • Comply with internal health and safety regulations and working practices at all times., • Maintain good communication channels across all departments including Visitor Experience, Studio Facilities and Corporate Archive., • Work as part of a technical project team for themed feature development, installation and maintenance projects as directed by the Technical Services Management team., • Contribute to the day-to-day running of the WBSTL and form part of the Visitor Services team covering weekends, evenings and school holidays 363 days a year on a shift pattern involving AM and PM shifts. Qualifications & Experiences... • Proven track record in a similar maintenance position, preferably in the entertainment, visitor attraction or service industry., • Knowledge of live event production and the relevant audio-visual skills involved in the delivery of such events., • Experience of working with installed audio-visual show systems and fault finding and trouble shooting on these as required., • Basic carpentry and maintenance skills and a good working knowledge of workshop environments., • Previous experience of working in an operational and customer facing environment where there are significant numbers of the general public on site., • Proven IT skills with a sound knowledge of Microsoft Office and associated packages., • Basic knowledge of I.T switch networks and I.P based control systems. Working Pattern This is a full-time position, averaging 40 hours per week. The role operates on a flexible rota, including a mix of early, mid, and late shifts. Shift times range from 6:30 AM (earliest start) to 10:45 PM (latest finish). The successful candidate will be required to work every other weekend as part of the regular schedule. #SO Additional Information On June 9, 2025, Warner Bros. Discovery announced plans to separate into two publicly traded companies, Warner Bros. and Discovery Global, with an expected completion in mid-2026. For more details, including leadership appointments and information on individual brands, please visit our newsroom ___. Although you will be hired by Warner Bros. Discovery, upon the planned separation in 2026, your employment likely will transition to Warner Bros. During this period of transformation, you’ll have an exciting opportunity to lay the foundation at one of the world’s premier entertainment brands. Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you. How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at ___ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our ___ for instructions to submit your request.

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Our studios are considered one of the foremost motion picture and television production and post-production facilities in the world. They inform, engage, and transport audiences to new worlds. The key to that lies with our Studio Operations group, which includes areas like soundstage/backlot set rentals, events, design, culinary, construction, landscaping and much more. Whether it’s hosting an unforgettable studio tour, creating an optimal workspace, or equipping talent to tell the best stories, these teams lay the foundation for the memorable experiences we provide. Your New Role... We have had an exciting new position open up working within our dynamic Technical Services team, responsible for show systems, lighting & sound at the Warner Bros. Studio Tour - The Making Of Harry Potter. The role has frontline Duty Technician responsibilities as and when required in response to the day-to-day technical needs of the attraction. You will also be required to provide the highest levels of customer service to visitors to the attraction and internal customers. This is a twelve-month fixed term contract position. Your Role Accountabilities... • Setup, operate, maintain, troubleshoot and control all aspects of industry leading show technology including lighting, sound, video, show control and integrated systems to ensure consistent visitor experience, • Ensure all WBSTL technical and exhibition related maintenance requirements are delivered within agreed schedules and standards., • Assist with the delivery of live events as and when required., • Ensure public and staff safety at all times., • Monitor protection of assets and equipment within the tour areas in order to maintain the level of quality, reliability and maximise life span., • Comply with internal health and safety regulations and working practices at all times., • Maintain good communication channels across all departments including Visitor Experience, Studio Facilities and Corporate Archive., • Work as part of a technical project team for themed feature development, installation and maintenance projects as directed by the Technical Services Management team., • Contribute to the day-to-day running of the WBSTL and form part of the Visitor Services team covering weekends, evenings and school holidays 363 days a year on a shift pattern involving AM and PM shifts. Qualifications & Experiences... • Proven track record in a similar maintenance position, preferably in the entertainment, visitor attraction or service industry., • Knowledge of live event production and the relevant audio-visual skills involved in the delivery of such events., • Experience of working with installed audio-visual show systems and fault finding and trouble shooting on these as required., • Basic carpentry and maintenance skills and a good working knowledge of workshop environments., • Previous experience of working in an operational and customer facing environment where there are significant numbers of the general public on site., • Proven IT skills with a sound knowledge of Microsoft Office and associated packages., • Basic knowledge of I.T switch networks and I.P based control systems. Working Pattern This is a full-time position, averaging 40 hours per week. The role operates on a flexible rota, including a mix of early, mid, and late shifts. Shift times range from 6:30 AM (earliest start) to 10:45 PM (latest finish). The successful candidate will be required to work every other weekend as part of the regular schedule. #SO Additional Information On June 9, 2025, Warner Bros. Discovery announced plans to separate into two publicly traded companies, Warner Bros. and Discovery Global, with an expected completion in mid-2026. For more details, including leadership appointments and information on individual brands, please visit our newsroom ___. Although you will be hired by Warner Bros. Discovery, upon the planned separation in 2026, your employment likely will transition to Warner Bros. During this period of transformation, you’ll have an exciting opportunity to lay the foundation at one of the world’s premier entertainment brands. Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you. How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at ___ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our ___ for instructions to submit your request.

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Our studios are considered one of the foremost motion picture and television production and post-production facilities in the world. They inform, engage, and transport audiences to new worlds. The key to that lies with our Studio Operations group, which includes areas like soundstage/backlot set rentals, events, design, culinary, construction, landscaping and much more. Whether it’s hosting an unforgettable studio tour, creating an optimal workspace, or equipping talent to tell the best stories, these teams lay the foundation for the memorable experiences we provide. Your New Role... We have had an exciting new position open up working within our dynamic Technical Services team, responsible for show systems, lighting & sound at the Warner Bros. Studio Tour - The Making Of Harry Potter. The role has frontline Duty Technician responsibilities as and when required in response to the day-to-day technical needs of the attraction. You will also be required to provide the highest levels of customer service to visitors to the attraction and internal customers. This is a twelve-month fixed term contract position. Your Role Accountabilities... • Setup, operate, maintain, troubleshoot and control all aspects of industry leading show technology including lighting, sound, video, show control and integrated systems to ensure consistent visitor experience, • Ensure all WBSTL technical and exhibition related maintenance requirements are delivered within agreed schedules and standards., • Assist with the delivery of live events as and when required., • Ensure public and staff safety at all times., • Monitor protection of assets and equipment within the tour areas in order to maintain the level of quality, reliability and maximise life span., • Comply with internal health and safety regulations and working practices at all times., • Maintain good communication channels across all departments including Visitor Experience, Studio Facilities and Corporate Archive., • Work as part of a technical project team for themed feature development, installation and maintenance projects as directed by the Technical Services Management team., • Contribute to the day-to-day running of the WBSTL and form part of the Visitor Services team covering weekends, evenings and school holidays 363 days a year on a shift pattern involving AM and PM shifts. Qualifications & Experiences... • Proven track record in a similar maintenance position, preferably in the entertainment, visitor attraction or service industry., • Knowledge of live event production and the relevant audio-visual skills involved in the delivery of such events., • Experience of working with installed audio-visual show systems and fault finding and trouble shooting on these as required., • Basic carpentry and maintenance skills and a good working knowledge of workshop environments., • Previous experience of working in an operational and customer facing environment where there are significant numbers of the general public on site., • Proven IT skills with a sound knowledge of Microsoft Office and associated packages., • Basic knowledge of I.T switch networks and I.P based control systems. Working Pattern This is a full-time position, averaging 40 hours per week. The role operates on a flexible rota, including a mix of early, mid, and late shifts. Shift times range from 6:30 AM (earliest start) to 10:45 PM (latest finish). The successful candidate will be required to work every other weekend as part of the regular schedule. #SO Additional Information On June 9, 2025, Warner Bros. Discovery announced plans to separate into two publicly traded companies, Warner Bros. and Discovery Global, with an expected completion in mid-2026. For more details, including leadership appointments and information on individual brands, please visit our newsroom ___. Although you will be hired by Warner Bros. Discovery, upon the planned separation in 2026, your employment likely will transition to Warner Bros. During this period of transformation, you’ll have an exciting opportunity to lay the foundation at one of the world’s premier entertainment brands. Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you. How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at ___ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our ___ for instructions to submit your request.

About the role The Tesco Data Science team are offering 12-week paid internships for PhD students within the team. The start date for each internship is flexible but must be between June and August 2026. At Tesco, our Data Science team focus on modelling complex business problems and deploying data products at scale. A key part of this is using Operational Research techniques to optimise automated processes and to support decision making. Our work spans across multiple areas including physical stores, online, supply chain, and last mile delivery. This requires our Data Scientists to have an advanced understanding of advanced exact, heuristic, or metaheuristic algorithms and statistics. The team itself is made up of researchers and practitioners with varied backgrounds from both academia and the business world. As an intern, you will join the team and get hands on experience of what it's like to be a Data Scientist at Tesco. You'll work with the team on helping us solve an exciting real-life problem. In addition to the technical mentorship and training provided by the team we will also provide a personal mentor to help you get the most out of the internship. If that sounds exciting, then we'd love to hear from you! The position will be based in either our London (Farringdon) office or our Welwyn Garden City campus. What is in it for you We're all about the little helps. That's why we make sure our Tesco colleague benefits package takes care of you - both in and out of work. Click Here "to find out more! • Annual bonus scheme of up to 10% of base salary, • Holiday starting at 25 days plus a personal day (plus Bank holidays), • 26 weeks maternity and adoption leave (after 1 years' service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave, • Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing You will be responsible for This is a hands-on position where you will need to use an analytical approach to find solutions to complex problems. As a PhD Intern you will work within the Data Science team, to understand difficult business problems and prototype solutions. A core component of the role is to translate business problems to operations research problems and then solve them. Our interns will need to be able to validate, document and present the modelling process and performances, as well as communicate complex solutions in a clear, understandable way to non-experts. You will need We are looking for ambitious PhD students (in their final or penultimate year) or Postdoctoral Researchers with a strong numerical background and a strong desire to pursue a career in data science. An ideal candidate will have a scientific mentality with the ability to ask the right questions, as well as answer them. Experience in one or more of the following fields would be ideal: • Mathematical Programming (including Mixed Integer Linear Programming), • Metaheuristics, • Stochastic Optimisation, • Simulation Finally, good programming skills are essential (either Python or Java is preferred) and ideally some familiarity with SWE best practices (such as version control and unit testing). About us Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here. We're a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. If you are applying internally, please speak to the Hiring Manager about how this can work for you - Everyone is welcome at Tesco.

About Persistent: We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 20 Fortune 50 companies and 4 of the 5 top banks in both the US and India, and numerous innovators across the healthcare ecosystem. Our disruptor’s mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum. Persistent has been recognized across top industry platforms for innovation, leadership, and inclusion. We have delivered 21 sequential quarters of growth with $389.7M in Q1 FY26 revenue, up 3.9% Q-o-Q and 18.8% Y-o-Y growth. Our 25,000+ global team members, located in 18 countries, have been instrumental in helping the market leaders transform their industries. We have been named the fastest-growing Indian IT services brand in the “Brand Finance India 100” 2025 report. We were also cited as a Leader in the ISG Provider Lens™ 2025 for Digital Engineering Services 2025 and the Everest Group Talent Readiness for Next-generation Application Services PEAK Matrix® Assessment 2025 About Position and details: • Role: Project Manager, • Location: 37 Clarendon Road, Watford, • Hybrid: 2 days to office, • Job Type: Permanent role Key Responsibilities: Own the technical delivery roadmap across data ingestion, ETL/ELT pipelines, data lake/warehouse models, streaming workloads, and analytics products. Own and Supervise Quality, Testing & Release Governance Required Expertise:- • Overall experience: 12 to 14 years, 6+ years relevant project management experience with focus on delivering cross-functional programs and projects with some technical background., • Must be an exceptional planner who is highly organized with attention to detail, self-directed, and able to manage complex programs in a timely manner., • Experience working in an agile software development environment, • Delivering to a strategy via incremental releases with a blend of business and technical knowledge, • Must have experience in release planning, iteration planning, estimation, • Must have agile/Scrum expertise, able to mentor, teach and implement into existing teams, • Experience working with Continuous integration tools preferred Demonstrated ability to lead cross-functional virtual teams to deliver on key program objectives, • Competitive salary and benefits package, • Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications., • Opportunity to work with cutting-edge technologies., • Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards, • Annual health check-ups “Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.”

Senior Quantity Surveyor Galldris Group Location: Radlett, Hertfordshire An exciting opportunity has arisen for a Senior Quantity Surveyor to join our team in Hertfordshire. To be considered, you will come from a Construction or Civil Engineering background. The Senior Quantity Surveyor will be responsible for administering the JCT Design & Build Contract in a professional and timely manner and the financial delivery of the Contract, including the control of cost and cash, and ensuring it is procured and delivered within budget. Management and leadership of trainees. Key Accountabilities to include but not limited to: • Achieve or exceed budgeted targets by looking for V/E opportunities, alternative methods of completing the works, and buying gains from S/C Procurement, • Ensure external valuations are submitted in accordance with the conditions of the main contract and that payments are received by the due date, taking full responsibility for the contract’s cash position, • Complete monthly CVR reports, ensuring they accurately reflect current position on-site and final profit projection, • Administer the main contract (and subcontract) conditions and identify and prepare timely contractual notices for all events, • Price and agree on all contract variations, in a timely manner whilst maximising our entitlement, • Understand bid and demonstrate a good working knowledge of contract at the Preconstruction Stage, • Procure supply chain orders in a timely manner that accurately reflects the scope works and administer same, accurately valuing, certifying, and issuing relevant payment notices, • Accurately re-measure works in accordance with the method of measurement and in a timely manner, whilst maximising our entitlement, • Achieve timely final account agreement on client and supply chain accounts, whilst maintaining strong working relationships, • Lead and manage trainee/junior surveyors, • Undertaking other duties as reasonably required from time to time by the line manager, • Comply with Company procedures Experience/Knowledge: • Experienced, skilled, qualified, and knowledgeable Senior Quantity Surveyor, • Experience in NEC & JCT form of contracts, • Proven ability to deliver a wide range of technically challenging projects to meet and exceed client expectations, • Experience in successfully implementing plans/projects on time and within budget, • Ability to effectively plan and manage budgets and resources, • Evidence of high levels of customer service and satisfaction, • Experience in successfully managing performance and providing constructive feedback, • A thorough working knowledge of current building legislation, • Demonstrates good understanding of the political structure and role of elected members, • Ability to work collaboratively both with own service and across other services Qualifications: • Degree in Quantity Surveying or similar technical qualification (HND HNC), • Working towards professional qualification status (MCIOB/MRICS) (desirable) Skills: • IT literate, • Excellent communication skills both verbal and written, • Ability to deal with clients & internal staff, • Ability to work on own initiative, • Excellent organisational and planning skills, • Management and leadership Interested applicants must be eligible to work legally in the UK. Should you feel you have what it takes to be successful in this role then we would love to hear from you. Employee referral scheme - refer a friend or family member to work for Galldris. Galldris is an Equal Opportunities employer and does not discriminate against any protected characteristic. Please note: We are not using recruitment agencies for this role. In the event of speculative CV submissions, no fees will be applicable.

Senior Commercial Manager / £55,000 + Bonus + Car Allowance / Hybrid / Watford Our client, a highly respected insight and strategy organisation operating within the FMCG sector, is seeking a Senior Commercial Manager to lead and develop relationships across a portfolio of strategically important manufacturer clients. This role focuses on driving commercial growth, strengthening client partnerships, and delivering high-value insight and consultancy solutions. Responsibilities • Manage and develop a portfolio of key FMCG manufacturer clients, ensuring strong engagement, service delivery, and long-term retention, • Deliver agreed revenue targets through renewals, account growth, and new business opportunities, • Identify and drive upsell and cross-sell opportunities across subscription, insight, and consulting solutions, • Act as a senior client contact, leading meaningful engagement through regular communication and strategic account planning, • Deliver high-quality online and face-to-face presentations demonstrating products, services, and value propositions, • Maintain accurate forecasting, pipeline management, and sales projections to support business performance, • Provide structured client feedback to support product development and service innovation, • Collaborate with internal teams including Consulting, Insight, Marketing, and Product teams to deliver a cohesive client experience Skills & Experience • Proven experience within the FMCG sector and a B2B commercial or account management environment, • Strong track record of delivering commercial targets and managing high-value strategic accounts, • Excellent relationship-building and stakeholder influencing skills, • Strong commercial awareness with the ability to understand and respond to complex business challenges, • Confident presentation and communication skills across multiple client levels, • Highly organised with strong planning, forecasting, and attention to detail, • Understanding of how retailers and manufacturers utilise market research and insight data would be advantageous Package • £55,000 base plus £5,500 car allowance, • Market-leading pension and private medical insurance, • Flexible hybrid working model, • Ability to buy and sell annual leave, • Strong focus on work-life balance and professional development Senior Commercial Manager / £55,000 + Bonus + Car Allowance / Hybrid / Watford

Service Relationship Manager Salary Range: 80,000.0 GBP - 90,000.0 GBP Location: Watford 4 days/week in office Required Skills & Experience Strong experience (5+ years) in a Service Relationship Manager, Service Delivery Manager or IT Service Manager role. • Solid working knowledge of ITIL (v3 or v4) and practical experience applying ITIL principles in a live service environment., • Experience managing complex, mission-critical B2B technology services, ideally in regulated or high-availability environments., • Comfortable working across technical teams, with a good understanding of software platforms, infrastructure and operational support models., • Proven ability to build trusted customer relationships and operate confidently with senior stakeholders., • Strong analytical skills, able to interpret service data and turn insight into improvement actions., • Excellent communication and stakeholder management skills., • Fluent in English, both written and verbal., • ITIL certification is strongly preferred (Foundation minimum; higher levels a plus). Job Description This role is accountable for owning the end-to-end service relationship with assigned customers, acting as the single point of accountability for service quality, performance and continual improvement. Operating within an ITIL-aligned service management framework, you will work closely with customers and internal teams to ensure services are delivered in line with agreed SLAs, drive continual service improvement (CSI), and build trusted, long-term partnerships based on transparency and outcomes. Own and manage the service relationship with assigned customers, acting as the primary point of contact for all live service matters. • Represent the customer within Scientific Games, ensuring service performance, risks and improvement opportunities are clearly understood and acted upon. • Lead and maintain ITIL-based service governance, including service reviews, SLA reporting, KPI tracking and escalation management. • Develop, agree and track Continual Service Improvement (CSI) plans, driving measurable improvements in service quality, resilience and customer satisfaction. • Coordinate with internal teams across service operations, engineering, infrastructure, testing and delivery to resolve incidents, problems and service risks. • Ensure timely and effective handling of incidents, problems and major service events, including customer communication and post-incident reviews. • Monitor service performance trends and proactively identify risks, dependencies and improvement opportunities., • Support service onboarding, transitions and changes, ensuring customers experience smooth and controlled service evolution.

Are You Ready to Elevate Your Career? Mane is on the lookout for driven individuals to join our recruitment team! Join an Investors in People Gold Award-winning organisation that’s setting the standard for workplace excellence. We’re proud to be ranked: 13th Best Company to Work For in the Recruitment Sector 22nd in the East of England Region 23rd Nationally among Small Companies More about Mane: We work with industry leaders in Aerospace, MRO, Defence, Automotive & Motorsport, Mission Critical and Energy & Infrastructure, supporting projects like High Speed 2 and the creation of next-generation vehicles. What do we have on offer? We are looking for a dynamic and relationship-driven Account Manager to join our Automotive division. This is a client-facing role focused on delivering exceptional service to clients and candidates across the automotive sector. You will act as the key point of contact, ensuring strong partnerships, understanding hiring and project needs in detail, and working closely with internal teams to deliver high-quality outcomes. This role involves frequent in-person meetings across the UK and Europe, so a willingness and ability to travel is essential. Benefits • Competitive salary + commission, • Regular recognition, rewards and incentives tailored to your motivations, • Opportunity to achieve a company car allowance, • 22 Days Holiday + Bank Holidays and Birthday Day off, • Clear and supported career progression, • Continuous learning and development with yearly self-development budget, • Private medical insurance including discounts on retail and hospitality, • Wellness initiatives to support good mental health, • Regular social events including trip incentives, team lunches and parties, • 1pm Friday finish! What your responsibilities look like • Meet and speak with clients and candidates to build strong, long-term relationships, • Provide outstanding candidate care and proactive client management, • Identify opportunities to grow accounts and strengthen long-term partnerships, • Act as the primary liaison between clients, candidates, and internal delivery teams, • Make referrals and introductions to other divisions within the business to maximise opportunities, • Proactively identify hiring demands and upcoming recruitment requirements, ensuring the right talent pipelines are maintained at the right time Are you someone who is: • Previous experience in recruitment, account management, or a client-facing role preferred, • Willing to strive to meet client and candidate needs to the highest standard, • A natural problem solver able to identify needs and offer solutions, • Always aiming for high performance, • Prepared to demonstrate our Company values; Passion, Responsibility, Entrepreneurship, Team Spirit and Customer Focus? If you’re interested in this exciting opportunity please apply today. #LoveWhereYouWork #WeAreMane #CreatingOpportunitiesForABetterTomorrow

This is an excellent opportunity for an experienced manager who enjoys building strong client relationships, coordinating contractors, and maintaining high standards of service delivery. You'll be responsible for the operational management of multiple residential blocks, ensuring compliance, effect

Alongside product delivery, you will contribute to Barnet's wider DDaT agenda by offering digital consultancy, supporting service areas to understand opportunities, adopt digital best practice, and embed a digital‑first mindset. As a Digital Product Manager for Barnet's Content Knowledge Base, you

A reputable education business in the UK is looking for an IT Project Manager to join their newly formed Digital delivery team. This hybrid role will involve supporting a range of change initiatives, including applications, service improvements, and cloud-enabled projects. The ideal candidate should

A leading contract catering service is seeking an enthusiastic Assistant Manager for its operations at Haberdashers Girls School. This role involves managing day-to-day catering activities, ensuring high-quality meal service, and maintaining efficient food delivery for all students. Ideal candidates

Band 7 Service Manager - Emergency Department & UTC. We are seeking an enthusiastic and motivated Service Manager to oversee the day-to-day management and operational delivery of a range of our busy Emergency Department and UTC. The postholder will support the General Manager & Assistant General Man

As the Service Delivery Manager for Medequip Connect, you will lead on the operational delivery and development of Medequip Connect’s Technology Enabled Care (TEC) Installation, Maintenance, and Response operations. To develop expertise and knowledge in the Health & Social Care landscape and how M

A leading UK contract caterer is seeking an enthusiastic Assistant Manager to support food service delivery in a school environment. The ideal candidate will manage catering operations, uphold health and safety standards, and exhibit excellent customer service skills.

The postholder will support the General Manager & Assistant General Manager in the day-to-day operational management of the service. We are seeking an enthusiastic and motivated Service Manager to oversee the day-to-day management and operational delivery of a range of our busy Emergency Department

A leading healthcare provider is seeking a Resident Experience Manager for Barnet Grange Care Home. This role focuses on championing resident satisfaction and ensuring a warm, enriching atmosphere. Tasks include coordinating service delivery and managing resident feedback.

You will own the eCommerce order journey from purchase through to delivery, working across Operations, Marketing, Customer Service, and Finance teams to support our growing online channels. Reporting to: Operations Manager. This role is the essential link between our customers and our operations tea

Collaborate with the ICT Platform Manager, Service Delivery Managers, and Enterprise Architect to embed cybersecurity by design within Council change governance. This post will act as the lead for cyber security across the Council, safeguarding critical ICT infrastructure, sensitive resident data, a

A national care provider is seeking a Service Delivery Manager in Chipping Barnet to lead the operational delivery of Technology Enabled Care (TEC) services. You will work to exceed service expectations while maintaining effective customer relationships and ensuring compliance with quality standards

Ensure full accountability for team structure, service delivery, and Adviser support functions. Ensure team members understand their core duties, expectations, and service delivery requirements. As Advice Delivery Manager, you wouldgenerally have/ be (Person Spec):.

The role involves managing Advice Support Functions while ensuring operational excellence and high-quality service delivery. An established financial services firm in Borehamwood is seeking an experienced Advice Delivery Manager.

We’re looking for an Operations Support Manager to play a central role in supporting the delivery of our parking operations across Barnet. Supporting the Assistant Contract Manager to deliver a high-quality, compliant service. Deputising for the Assistant Contract Manager when required.

This is an excellent opportunity for a Registered Nurse with a valid. Reporting to senior leadership, the Clinical Registered Manager will be responsible for the overall management of the service, ensuring outstanding care delivery and regulatory compliance. Registered Manager status with the.

Working alongside two fellow Senior Service Managers, you will form part of a well-established service management team helping to lead the delivery of high-quality IT support services and drive continuous improvement across our client’s operational environment. Drive proactive and preventive servi

As the Service Desk Manager, you will own the end-to-end delivery of IT support services. Service Desk Manager - North West England - Hybrid/ Remote. We are seeking a high-energy, process-driven Service Desk Manager to lead our front-line support team.

We are looking for a passionate and experienced manager to lead our new Dorset High-Risk IDVA Service. IDVA Service Operations Manager.

A logistics real estate firm based in London is seeking a Senior Service Delivery Manager. The ideal candidate will have over 8 years of experience in IT Service Delivery and a strong background in managing IT teams and vendors. This role requires leading the transformation of the IT organization to

Looking for a commercially aware Service Delivery Manager. Experience as a Service Delivery Manager or similar, with Agile experience. Manage a heavily outsourced environment with multiple third-party suppliers/MSPs to ensure quality service delivery.

The Service Delivery Manager [SDM] will be responsible for leading our managed service teams, delivering IT services to our high-profile customers. In addition, you will be well versed in ITIL service management processes, possess good problem-solving skills and be able to demonstrate your ability t

The Data Service Delivery Manager will work closely with the Head of Data Product and Business Data Analysts to prioritise and manage incoming requests and small change projects, ensuring they are appropriately scoped, resourced, and delivered. The role will collaborate with the Managed Service Lead

A dynamic software company in the United Kingdom is seeking a Service Delivery Manager. In this role, you will act as the ambassador of the Assure offering, ensuring seamless delivery and managing client relationships with a 'Client First' approach.

A data centre connectivity specialist based in the United Kingdom is seeking a Service Delivery Manager. This role involves managing projects, interfacing with clients and stakeholders, and ensuring timely and high-quality service delivery. The ideal candidate will have proven experience in service

Experience in service design, with a user-centred and strategic approach to designing and improving digital services – being able to lead and support others in the design of existing and new services and being able to communicate how user centred design helps to meet objectives. Lead the delivery

An experienced service delivery manager / designer or delivery manager with good knowledge of service delivery. The role of the Service Delivery Manager is a critical part of the Digital Forms management team and has the following accountabilities:. Service Delivery Manager / Technical Platform Owne

Experience in service delivery, operations, or service management. Confident producing reports and service updates. Ensure delivery teams meet agreed timescales and workloads.

Weare seeking a full time Service Delivery Manager with HR management skills to workas part of our multi-disciplinary team to deliver a strong and supportive ITand Admin Support service and perform a wide variety of tasks to ensure service delivery and meeting contractual targets. The post holdersho

A leading property services provider in Greater London is seeking a Service Delivery Manager. This role involves coordinating activities across multiple sites, managing contracts, and ensuring service excellence through effective supply chain management. Ideal candidates will have experience in serv

At EDF, we know that Success is Personal and as a Project Delivery Manager you'll help shape change that improves experiences for our customers and colleagues. As a Project Delivery Manager you'll play a central role in guiding improvements that support our transition towards An Electric Britain. Yo

A leading luxury department store in Greater London is seeking an IT Service Delivery Manager to ensure that IT services meet business needs and perform at expected levels.

A leading national laboratory in the UK is seeking an IT Service Delivery Manager to lead its technical operations. The ideal candidate is a confident technical leader with experience in IT service delivery, focusing on compliance and continuous improvement.

Ensure and improve the delivery of service excellence across the portfolio through maximising efficiency and effectiveness, actively sharing best practice across contracts and seeking opportunities for profit improvement and profitable organic growth. Experience of managing 3rd parties and 3rd party

A healthcare organization in Greater London is seeking a Service Delivery Manager to lead clinical administrative teams across various GP sites.

We are looking for an experienced and dynamic Service Delivery Manager to oversee the efficient, reliable, and customer-focused delivery of IT services across the organisation. In this role, you will lead the IT Service Desk team, ensure high levels of customer satisfaction and efficient service res

A leading independent technology partner is seeking a Service Delivery Manager to oversee managed services in data centres for major clients. Responsibilities include managing staff, ensuring compliance with service quality, and maintaining strong client relationships. The ideal candidate will have