Service delivery manager jobs in BorehamwoodCreate job alerts

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Our studios are considered one of the foremost motion picture and television production and post-production facilities in the world. They inform, engage, and transport audiences to new worlds. The key to that lies with our Studio Operations group, which includes areas like soundstage/backlot set rentals, events, design, culinary, construction, landscaping and much more. Whether it’s hosting an unforgettable studio tour, creating an optimal workspace, or equipping talent to tell the best stories, these teams lay the foundation for the memorable experiences we provide. Your New Role... We have an exciting opportunity available within our dynamic Technical Services team. The role is responsible for frontline Duty Technician as and when required in response to the day-to-day technical needs of the attraction. You will also be required to provide the highest levels of customer service to visitors to the attraction and internal customers. Your Role Accountabilities... Setup, operate, maintain, troubleshoot and control all aspects of industry leading show technology including lighting, sound, video, show control and integrated systems to ensure consistent visitor experience Ensure all WBSTL technical and exhibition related maintenance requirements are delivered within agreed schedules and standards. Assist with the delivery of live events as and when required. Ensure public and staff safety at all times. Monitor protection of assets and equipment within the tour areas in order to maintain the level of quality, reliability and maximise life span. Comply with internal health and safety regulations and working practices at all times. Maintain good communication channels across all departments including Visitor Experience, Studio Facilities and Corporate Archive. Work as part of a project team for feature development, installation and maintenance projects as directed by the Technical Services Management team. Contribute to the day-to-day running of the WBSTL and form part of the Visitor Services team covering weekends, evenings and school holidays 363 days a year on a shift pattern involving AM and PM shifts. Qualifications & Experiences... Proven track record in a similar maintenance position, preferably in the entertainment, visitor attraction or service industry. Knowledge of live event production and the relevant audio-visual skills involved in the delivery of such events. Experience of working with installed audio-visual show systems and fault finding and trouble shooting on these as required. Basic carpentry and maintenance skills and a good working knowledge of workshop environments. Previous experience of working in an operational and customer facing environment where there are significant numbers of the general public on site. Proven IT skills with a sound knowledge of Microsoft Office and associated packages. Basic knowledge of I.T switch networks and I.P based control systems. Working Pattern This is a twelve month fixed term contract full-time position, averaging 40 hours per week. The role operates on a flexible rota, including a mix of early, mid, and late shifts. Shift times range from 6:30 AM (earliest start) to 10:45 PM (latest finish). The successful candidate will be required to work every other weekend as part of the regular schedule. Additional Information Warner Bros. Studio Tour London (WBSTL) is one of the UK’s most popular visitor attractions, is ranked as the No. 1 “Thing To Do in the UK” on Trip Advisor where it has also been awarded a Certificate of Excellence for every year of operation and has achieved consistent visitor growth since opening in March 2012. The tour is built using world-class, industry leading AV and show technology. Following three major expansions where our technical infrastructure and breadth of responsibility has grown, we are looking to recruit an exceptional multi-skilled Technician to join an established team, ensuring that we are pushing boundaries and constantly maintaining high presentation standards to help the attraction exceed visitor expectations. If industry leading AV systems like QSYS, Medialon, Pharos, ETC, 7th Sense and Green Hippo excite you, and you have demonstratable skills across audio, video, lighting, power, set, props and general day-to-day maintenance then this is the job for you! #SO Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you. How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at _ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our _ for instructions to submit your request.

VINCI Building have an incredible opportunity for someone with experience of delivering high value, complex design work from the main contractor perspective. As Senior Design Manager you’ll be able to organise, plan, programme and manage workloads, being able to demonstrate a track record working within the Design Team on a variety of projects across different sectors, predominantly Healthcare but also Commercial & Public sector. Your day to day will include: • Management and delivery of design information in accordance with the agreed design programme and deliverable schedule., • Ensuring that our appointed design consultants carry out their duties in line with their appointment, interrogating returns to ensure compliance with standards and brief., • Design input at both preconstruction and construction stage of projects, • The production of design programmes, design scopes, design responsibility matrices, appointments, schedules., • Attending/chair necessary meetings and workshops with internal and external stakeholders. This role of Senior Design Manager is great for you if you have: • 8+ years in a Design Manager role for a Tier 1 Contractor in the UK., • Degree qualified in a construction related subject., • Professionally chartered - MCIOB, MICE or equivalent., • Experience working on healthcare projects., • Experience working on mid-large-scale projects., • Experience in delivering civils, sub-structure and super-structure structural design packages, as well as experience delivering facade design packages, including unitised/off site., • Review the Tender Information including the Employer’s Information Requirements and any existing Design Team appointments and determine the scope and extent of all remaining design work, prior to the Tender Start-up meeting., • Verify that the existing Tender (design) Information is compliant, coordinated, affordable (within the existing budget) and buildable prior to the Tender Settlement meeting., • Determine, in conjunction with the bid team, the strategy for the completion of all remaining design work., • Assess / audit all novated Design Team members and if applicable negotiate any additional services., • Prepare and issue fee enquiries for supplementary Design Team members., • Select and informally appoint supplementary Design Team members for both Pre and Post Contract Stages., • Prepare and issue fee enquiries for any additional survey work and or reports., • Produce and agree the Tender Stage Design Programme and Design Deliverables with the primary, secondary and specialist subcontract designers and monitor / report on progress., • Produce and agree the Project Stage ‘draft’ Design Programme, Design Deliverables and Specialist sub-contractor Procurement Schedule., • Establish a Common Data Environment (CDE)., • Produce the ‘draft’ Design Management Plan (DMP) and BIM Execution Plan (BEP)., • Develop, in conjunction with the Design Team, competitive, technically robust design and engineering solutions that respond to the Employer’s Requirements., • Engage with ‘preferred’ specialist subcontractors to develop innovative design solutions and close out design interfaces., • Compile a schedule of design assumptions, design opportunities (VE), design risks (HSE/CDM) identified during the Tender Stage design process., • Assist in the technical review of specialist subcontract tender returns and review all alternative design solutions., • Evaluate the commercial responses to specialist subcontract tender returns and propose recommendations for bid inclusion., • Establish the extent of all outstanding Planning and Building Regulation Matters., • Review any existing BREEAM Assessments and or undertake a Design Stage Assessments., • Chair and record the outcomes of all primary, secondary and specialist subcontractor design workshops., • Produce technical responses for all design questions contained in the tender enquiry document and compile a schedule of Tender Stage design clarifications, qualifications and derogations., • Approve all design proposals that are to be included in the tender offer., • Prepare for and attend all Pre and Post Tender Interviews., • Undertake design performance reviews for all primary, secondary and specialist subcontractor designers., • Review the Project Information including the Employer’s Requirements, Contractor’s Proposals and formally appoint the Design Team and consultants and brief the Design Team on their contractual obligations and their corresponding duties., • Agree, in conjunction with the site team, the specialist subcontractor procurement strategy., • Produce and agree the Project Stage Design Programme and associated Design Deliverables with the primary, secondary and specialist subcontract designers and monitor / report on progress., • Produce and agree the Project Stage Specialist sub-contractor Procurement Schedule and Installation/Commission Programme., • Monitor / report on progress to ensure overall progress against programme is maintained., • Establish and agree the project Common Data Environment (CDE), the project file structure, virtual file links, email file links, security rights, work flows and voting rights., • Establish the frequency and content for all design coordination workshops and progress meetings., • Produce the project specific Design Management Plan (DMP) and BIM Execution Plan (BEP) and monitor compliance., • Close out design assumptions, design opportunities (VE), design risks (HSE/CDM) made during the early stages of the design and or tender process., • Verify that all new design documentation is compliant, coordinated, affordable and buildable on a weekly basis in accordance with the DMP., • Manage the submission and timely approval of all reviewable design data., • Assist in the commercial and technical review of specialist subcontract tender returns, establish interfaces and review alternative design., • Prepare technical submissions for alternative designs, system, component, product and or material proposals for client approval., • Progress the discharge of all outstanding Planning Conditions and the approval of all Building Regulation matters., • Manage the post contract change control process in accordance with the DMP., • Ensure all primary, secondary and specialist subcontractor Design Risk Assessments are produced for review and approval., • Chair and record the outcomes of all primary, secondary and specialist subcontractor design workshops/meetings., • Obtain responses to primary, secondary designers’ TQs from the client’s team and specialist subcontractor TQs from the primary designers., • Monitor the production and quality of all design documentation against the agreed Design Quality / Key Performance Indicators., • Review and approve primary and secondary designers’ Applications for Payment, • Obtain Design Reports from the primary and secondary designers to accompany the monthly CVRs., • Progress the approval of specified design certificates including, CDM, BREEAM, Secure by Design, etc., • Ensure that all changes to primary and secondary design work are incorporated in the As-Built design documentation., • Undertake design performance reviews for all primary, secondary and specialist subcontractor designers., • Assist the Document Controller in compiling and archiving the final issue of design documentation, for the; As-Built records, O&M Manuals, Health and Safety File and Post Construction Stage BREEAM certificate., • Undertake or commission design autopsies on primary / secondary design defects., • Produce a project specific Best Practice / Lessons Learnt paper., • Manage the off-site design process on Stage 1 and 2 tenders, commencing at ‘RIBA Stage 2 or 3 – Concept or Developed Design’, in accordance with the VCUK., • Design Management processes and procedures., • Manage the on-site design process at ‘RIBA Stage 4 and 5 – Technical Design and Construction’, in accordance with the VCUK Design Management processes and procedures. Operating from our network of offices throughout England and Wales, VINCI Building delivers new build, refurbishment and associated fitout works, with particular expertise in the education, healthcare, industrial, air, retail, commercial and mixed-use sectors. We focus on technical excellence and experience to sustainably deliver best value for our clients. We understand and respond to the challenges of the modern built environment. Our goal is always to build strong partnerships with our customers and stakeholders to ensure success by unlocking your strategic vision and turning it into a deliverable scheme. We are active in a wide range of sectors and value bands, allowing us to provide a regional service with national resources. VINCI Building delivers complex projects and programmes, blending our corporate stability with the local knowledge our teams offer. Sustainability is at the heart of our approach, and we are committed to respecting and protecting the environment in everything that we do. We take the time to understand and make a positive difference to each community that we work in to ensure that our projects leave a lasting legacy. Fairness, Inclusion and Respect (FIR) at VINCI Building is about recognising and celebrating each other’s differences and what they bring to the team. Harnessing this diversity and applying the experiences, abilities and unique qualities of individuals will enhance our business; therefore, we commit to equity of opportunity and fair treatment of all current and potential employees and encourage job applications from all. Should you require any reasonable adjustments to be made as part of the application process, please contact us directly. VINCI Building recognises the importance of helping our employees balance their work and home life by offering flexible working arrangements across many of our roles which include working from home to enable employees to balance their working life with other priorities. #J-18808-Ljbffr

Harvey Nash Group in London is seeking an experienced Cyber Security Manager to lead and enhance cyber security capabilities for a large, critical-service organisation. The role blends strategic leadership with hands-on delivery to shape security strategy, manage risks, respond to incidents, and drive continuous improvement across the security landscape. The position requires governance, risk management and incident response expertise, with a focus on leading SOC capabilities and collaborating #J-18808-Ljbffr

Location: North West LondonSalary: 45,000 - £55,000Hybrid: 1 day WFHMy client are looking for an experienced Client Finance Manager to join their growing Transactional Client Finance team in a hands-on role overseeing the accurate and timely delivery of core client finance activities.The successful candidate will have strong technical finance knowledge, excellent attention to detail and a proactive approach, with responsibility for financial controls, transactional finance oversight and supporting the wider team.This is a hands-on position, with involvement across day-to-day finance operations, new development mobilisations, system changes and key business deadlines, alongside approval responsibilities for bank movements and reconciliations.What youll be doingTransactional Finance & Operational Oversight Oversee the accurate and timely delivery of key client finance activities, including accounts receivable, accounts payable, service charge and ground rent billing, bank reconciliations and wider transactional finance administration.Provide hands-on support with transactional finance tasks when required.Ensure internal budget templates are prepared accurately and on time to support the annual budgeting process.Manage, review and support the billing of corporate management fees, ensuring income is raised accurately and promptly.Identify opportunities to improve processes, promote consistency and embed efficient, accurate and compliant ways of working.Systems & Mobilisation Support the mobilisation of new developments, including reviewing and transferring budgets received from previous managing agents.Ensure financial information is accurately captured within internal budget templates and finance systems.Lead and actively support the financial onboarding of new developments, ensuring systems are configured correctly and all required information is obtained.Work closely with property management, onboarding and operational teams to ensure smooth transitions into management.Manage and approve new system user set-up, ensuring access levels are appropriate and properly controlled.Support system upgrades, developments and process changes affecting Client Finance.Complete and support user acceptance testing for system changes and new functionality, identifying and documenting issues and ensuring solutions are fit for purpose.Financial Controls & Governance Review and sign off client bank reconciliations within agreed authority levels.Ensure reconciling items are investigated, followed up and resolved appropriately.Review and approve bank movements and transfers between client bank accounts within agreed authority levels.Ensure approvals are supported by appropriate controls, audit trails and procedures.Support and manage TPI/RICS audits, ensuring relevant documentation and information is provided.Escalate significant issues or risks to the Head of Client Finance where appropriate.Team Support & Service Delivery Provide day-to-day guidance and support to the Client Finance team.Help prioritise workloads, manage deadlines and maintain consistently high standards.Support the documentation and continuous improvement of finance processes.Depending on experience and business requirements, the role may include line management responsibility for agreed members of the team.Act as an escalation point for complex finance queries and work collaboratively to resolve issues.Build effective working relationships with internal teams, clients, suppliers, previous managing agents and other stakeholders.Take on additional responsibilities and ad hoc duties as required.About you Someone who is comfortable operating in a high-volume transactional finance environment and who takes pride in getting the detail right.Essential experience Experience managing competing priorities and deadlines while maintaining accuracy across high-volume financial processes.Experience working within financial controls, internal governance or compliance frameworks.Strong organisational skills and the ability to manage multiple demands effectively.Excellent attention to detail and the confidence to review financial information, identify issues and apply sound judgement.Strong communication skills, with the ability to explain financial matters clearly to a range of audiences.Good working knowledge of Microsoft Office, particularly Excel and Outlook, alongside shared document management tools.Strong technical literacy and the ability to contribute to system testing, implementation and process change.A practical, solution-focused approach to identifying issues and improving processes.Desirable experience Experience within residential property management, client finance, leasehold finance or another regulated finance environment.Experience working with client bank accounts, reconciliations, billing and payment processes.Experience supporting budgeting within a property, finance or operational environment.Experience using property management, finance or client accounting systems.Working knowledge of leasehold property management finance and the financial requirements associated with development handovers and ongoing management.Jackson Sims Recruitment, specialists in Real Estate, covering Block & Estate Management, Property Management (AST), Build to Rent (BTR), Facilities Management, Concierge, PBSA and Financial & Accounting Services, operating in London and throughout the UK. Should you be a candidate or client working in Real Estate, we have a multitude of recruitment services that can be tailored to you.TPBN1_UKTJ

Damp & Mould Manager Location: North West LondonOverview We are seeking an experienced Damp & Mould Manager to lead our operational response and strategic management of damp, mould, and condensation cases across our housing portfolio. The successful candidate will bring extensive technical expertise, strong case-management capability, and a clear working understanding of Awaab's Law and its implications for social housing providers.Key Responsibilities Lead, manage and continuously improve the organisation's damp & mould service, ensuring all cases are investigated, monitored, and resolved within required timeframes.Provide expert diagnosis of damp, mould, and condensation issues, identifying root causes and recommending appropriate remedial actions.Ensure full compliance with Awaab's Law , including clear response processes, investigation timescales, tenant communication standards, and record-keeping obligations.Work closely with Repairs, Asset Management, Compliance, and Housing teams to develop proactive strategies to prevent damp & mould.Oversee the delivery of remedial works, ensuring quality, value for money, and timely completion.Train and support staff in best-practice damp and mould identification, reporting, and tenant engagement.Produce accurate reports, dashboards and risk summaries for senior leadership and regulatory bodies.Engage directly with residents where required, providing clear, empathetic, and professional communication.Manage relationships with contractors, surveyors, and external specialists.Support broader property health and compliance initiatives, including ventilation, insulation, and building safety improvements.Skills & Experience Required Proven experience managing damp, mould, and condensation cases within housing, property management, or building maintenance.Strong technical knowledge of building pathology related to moisture, ventilation, thermal performance, and disrepair.Solid understanding of Awaab's Law and relevant housing health and safety legislation (including HHSRS and landlord obligations).Excellent investigative, diagnostic, and problem-solving skills.Ability to manage caseloads effectively and oversee end-to-end resolutions.Strong communication skills, with the ability to engage sensitively with residents and provide clear guidance to internal teams.Experience managing contractors and delivering remedial programmes.Strong organisational, report-writing, and data-management skills.What We Offer Opportunity to lead a high-profile, impactful area of housing complianceProfessional development and training supportCollaborative and supportive team environmentTPBN1_UKTJ

Are you a strategic procurement professional with a passion for delivering value, driving supplier performance, and influencing business decisions? Join Elysium Healthcare as the Category Manager - Business Services to lead the development and delivery of category strategies across a diverse portfolio of corporate and operational services.In this role, you will take ownership of a range of Business Services categories. Working closely with stakeholders across the organisation, you will develop and implement category strategies that deliver cost savings, improve supplier performance, mitigate risk, and ensure the organisation receives maximum value from its third-party expenditure.You will lead end-to-end sourcing activities, from understanding business requirements and market analysis through to tendering, contract negotiations, supplier selection, and implementation. Using your commercial expertise, you'll identify opportunities for standardisation, supplier consolidation, demand management, and service improvement while ensuring procurement decisions support operational and organisational priorities.A key part of the role will be driving measurable savings and value delivery. You'll build robust business cases, manage sourcing pipelines, negotiate favourable commercial terms, and track both financial and non-financial benefits. You'll also proactively identify and mitigate risks relating to supplier performance, cost pressures, inflation, compliance, and business continuity.Working collaboratively with stakeholders across Finance, Legal, IT, Information Governance, Clinical, and Operational teams, you'll provide trusted commercial advice and challenge where needed to support effective decision-making. You'll develop strong supplier relationships, oversee contract performance, manage renewals and governance processes, and ensure contracts deliver the expected outcomes throughout their lifecycle.This is a 12 month fixed term contract. Key responsibilities:Lead category strategy and commercial delivery across the Business Services portfolio.Deliver measurable savings, cost avoidance and wider value while protecting service quality and operational requirements.Lead sourcing, contracting and supplier management in line with Elysium governance requirements.Provide trusted commercial advice and build effective relationships with stakeholders and suppliers.Maintain clear reporting, controls and audit trails for category activity, contracts, risks and benefits.To be successful in the role, you will need:Knowledge, Skills & ExperienceStrong understanding of category management, strategic sourcing, supplier management, and procurement best practice.Commercially minded, with the ability to identify savings opportunities and deliver value.Excellent negotiation, stakeholder management, and communication skills.Ability to analyse spend data and translate insights into practical recommendations.Strong organisational skills with the ability to manage multiple priorities and projects.Proficient in Microsoft Office, particularly Excel, Word, and PowerPoint.MCIPS qualified or equivalent procurement experience desirable.ExperienceProven experience in procurement, category management, or a commercial role.Experience leading sourcing exercises, tenders, and commercial negotiations.Track record of delivering cost savings and value improvement initiatives.Experience developing category strategies and managing supplier relationships.Strong stakeholder management experience across a complex organisation.Experience within healthcare, social care, or a multi-site environment desirable.What You'll GetAt Elysium Healthcare, we believe in taking care of the people who care for others, you'll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:Annual base salary of £60,000The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window.Career development and training to help you achieve your professional goalsAccess to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!Wellbeing support and activities to help you maintain a healthy work-life balanceAccess to Blue Light Card, which provides a range of exclusive offers and discountsLife Assurance, for added peace of mindStream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support.24/7 GP service and second medical opinion, to ensure you are the best you can beEnhanced Maternity Package, so you can truly enjoy this special timePension contribution, to help secure your futureAbout us:Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person's individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosureTPBN1_UKTJ

Who Are CSL? • We are a leading international critical IoT connectivity expert provider specialising in sectors including Building & Security, Healthcare & Telecare, Infrastructure, Retail & Hospitality, and Transport & Logistics., • We are a rapidly growing, private equity-backed company with an international presence, operating across the UK, Ireland, the Nordics, Benelux, Spain, and North America., • We have completed 7 acquisitions, with each acquired business adding further expertise and scale to our market-leading propositions., • We have over 30 years of experience and now operate over 3 million active IoT connections around the world., • We now have over 270 employees within the Group – and this is growing all the time., • We are ranked 10th in the 2025 UK’s Best Workplaces™ by Great Place To Work®, • Our high performing team is renowned for delivering leading solutions and services, backed up by world-class customer support across markets that demand nothing less than absolute certainty., • Our products and solutions have won over 20 awards across a range of industries. Who Are CSL Looking For? CSL are looking for an experienced customer relationship / account manager to lead service delivery across their largest customer accounts. The successful candidate will act as the primary point of contact for key stakeholders, ensuring outstanding customer satisfaction through proactive support, timely issue resolution, and well‑structured review meetings that translate performance insights into continuous improvement. The role blends commercial acumen with operational discipline: tracking KPIs against contractual obligations, identifying and shaping new opportunities, and presenting clear proposals aligned to customer needs. To thrive, you’ll bring excellent communication and interpersonal skills, strong problem‑solving abilities and attention to detail, and a proven track record in customer relationship management. You’ll be comfortable working independently while collaborating closely with cross‑functional teams, proficient with the Microsoft Office Suite and CRM tools, and confident preparing reports and executive‑ready updates. Knowledge of service management best practices—ideally supported by ITIL certification—will help you safeguard service quality and unlock growth for CSL and its customers. Duties & Responsibilities: This role will encompass a range of responsibilities including but not limited to: Customer Relationship Management: • Develop and maintain strong relationships with key customer stakeholders., • Act as the primary point of contact for the customer, addressing their needs and concerns promptly., • Ensure customer satisfaction by providing exceptional service and support. Review Meetings: • Organise and lead regular service review meetings with the customer to discuss performance, issues, and opportunities., • Prepare and present reports on service delivery, performance metrics, and customer feedback., • Collaborate with internal teams to address customer concerns and improve service delivery. Issue Resolution: • Identify and resolve customer issues in a timely and effective manner., • Escalate complex issues to appropriate internal teams and ensure resolution., • Monitor and track issue resolution progress, providing updates to the customer as needed. Commercial Opportunities: • Identify new commercial opportunities within the customer account., • Develop and present proposals for additional services or solutions that meet the customer's needs., • Collaborate with sales and marketing teams to pursue new business opportunities. Operational Requirements: • Ensure all operational requirements for the customer account are met., • Monitor service delivery and performance metrics to ensure compliance with contractual obligations., • Implement process improvements to enhance service delivery and customer satisfaction., • Ensure we are meeting our contractual obligations Key Skills & Qualifications Sought: • A university degree (or equivalent) would be advantageous ideally in business administration, management, or a related field., • Proven experience in customer relationship management, preferably in a service management role., • Excellent communication and interpersonal skills., • Strong problem-solving abilities and attention to detail., • Ability to work independently and as part of a team., • Proficiency in Microsoft Office Suite and CRM software., • Knowledge of service management best practices and methodologies., • Certification in ITIL or other relevant frameworks., • The role will require occasional international travel alongside visits to client sites across the UK. Candidates must hold a full UK driving licence and be comfortable travelling as part of their role. The above should not be viewed as an exhaustive list of skills and/or qualifications but rather CSLs view on the ideal candidate. If you feel you can meet three quarters of the requirements and learn the rest with support from CSL please apply now with an indication of your salary expectations for the role. CSL operates as an equal opportunities employer and we welcome all applications regardless of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy, or maternity.

VINCI Building seek to appoint a Digital Engineering Manager who will bring their skills & expertise to support our London & North business unit in creating digital representations of built assets from design through to construction delivery of projects. • Support the development of the divisional strategy, agree the implementation targets and timelines and actively assist in the deployment of Digital Engineering technologies, in conjunction with the Senior Management Team., • Produce and maintain a learning programme for the development of the Design Management Team’s skills in all aspects of Digital Engineering., • Monitor the implementation and application of the divisional BIM procedures, processes and plans., • Undertake quality assurance audits on third party involved, at regional level., • Manage Digital Engineering team on the project., • Fulfil information management responsibilities on the project., • Provide support to Lead Digital Engineer during BIM Kitemark accreditation., • Responsible for digital collaboration platform at regional level (BIMcollab)., • Support Digital Engineers in their day to day job, providing training and guidance., • Produce standard BIM guidance documents and templates outlining the divisions approach, procedures and standards., • Promote the use of Digital Engineering technologies., • Provide up-to-date advice on all new Digital Engineering technologies and tools. Propose, develop and support potential business benefits that can be derived through the utilisation of current and future Digital Engineering technologies., • Support Pre-construction team defining Project Digital strategy during tender stage., • Provide updates to the regional team to the divisional Digital Engineering procedures, processes and plans to align with any newly adopted Digital technologies and or tools., • Manage and maintain, in conjunction with VINCI IT, the procurement and application of approved software., • Develop the competencies of Design and Construction Team in the application and use of all approved BIM software., • Develop the application and use of 4D and 5D BIM., • Establish and control the BIM Assessment data for all primary, secondary and specialist subcontract designers., • Conduct quality assurance audits on third party BIM and notify the project teams of all non-compliances., • Provide periodic management reports on all projects utilising Digital Engineering technologies., • Assist, where appropriate, VCUK's clients in the establishment and compilation of Employer's Information Requirements that are aligned to their Facilities Management capabilities., • Provide assistance and guidance to the Design Management Team on:, • the application, use and management of Building Information Models, • the interpretation, development and compliance of Employer's Information Requirements (EIR), • the extraction and compilation of Asset Data and production of COBie type spreadsheets, • the preparation of project specific BIM Execution Plans and associated supporting documents, • the implementation of clash detection reviews across multi-disciplinary BIM models, • Provide assistance and guidance to the Document Control / Information Management Team on the creation and management of project workflows and the storage of model files within the Common Data Environment., • Validate and approve AIM at delivery stage, provide also regular check during construction stage to ensure models maturity level., • Provide standard Digital Engineering training modules, including demonstration-led training in the application and delivery of BIM industry standards (ISO19650-1, ISO19650-2, ISO19650-3, BS 1192-4:2014, ISO19650:5)., • Support the Lead Digital Engineer to deliver training to Senior Management team., • Provide technical advice, where agreed, to client design, project and Facility Management teams on the determination, compilation and application of BIM asset data., • Working knowledge and understanding of:, • ISO19650-1, ISO19650-2, ISO19650-3, BS 1192-4:2014, ISO19650:5., • IFC and other commonly used data exchange formats., • Viewpoint for Projects., • Autodesk (Revit, AutoCAD, Navisworks Manager);, • Solibri Office., • Synchro., • BIMcollab (or similar collaboration platform) Please Note: To be eligible for this opportunity, candidates must already possess the right to work in the UK. Visa sponsorship is not available for this position, and applications requiring sponsorship cannot be considered. This is a crucial office and site based role, applicants must be able to commute to the office in Watford and other sites across the region on a daily basis. Operating from our network of offices throughout England and Wales, VINCI Building delivers new build, refurbishment and associated fitout works, with particular expertise in the education, healthcare, industrial, air, retail, commercial and mixed-use sectors. We focus on technical excellence and experience to sustainably deliver best value for our clients. We understand and respond to the challenges of the modern built environment. Our goal is always to build strong partnerships with our customers and stakeholders to ensure success by unlocking your strategic vision and turning it into a deliverable scheme. We are active in a wide range of sectors and value bands, allowing us to provide a regional service with national resources. VINCI Building delivers complex projects and programmes, blending our corporate stability with the local knowledge our teams offer. Sustainability is at the heart of our approach, and we are committed to respecting and protecting the environment in everything that we do. We take the time to understand and make a positive difference to each community that we work in to ensure that our projects leave a lasting legacy. Fairness, Inclusion and Respect (FIR) at VINCI Building is about recognising and celebrating each other's differences and what they bring to the team. Harnessing this diversity and applying the experiences, abilities and unique qualities of individuals will enhance our business; therefore, we commit to equity of opportunity and fair treatment of all current and potential employees and encourage job applications from all. Should you require any reasonable adjustments to be made as part of the application process, please contact us directly. VINCI Building recognises the importance of helping our employees balance their work and home life by offering flexible working arrangements across many of our roles which include working from home to enable employees to balance their working life with other priorities. #J-18808-Ljbffr

At the heart of everything we do is our vision to change lives every day, and our mission to grow The National Lottery responsibly and champion its impact. We are Allwyn UK, part of the Allwyn Entertainment Group - a multi-national lottery operator with a market-leading presence across Europe which includes: Czech Republic, Austria, Greece, Cyprus & Italy, and the US. While the main contribution of The National Lottery to society is through the funds to good causes, at Allwyn we put our purpose and values at the heart of everything we do. Join us as we embark on a once-in-a-lifetime, largescale transformation journey by creating a National Lottery that delivers more money to good causes. We’ll talk a bit more about us further down the page, but for now – let’s talk about the role and who we’re looking for… If you need any assistance or adjustments to this job description or in the application process, please contact a member of the talent team at careers@allwyn.co.uk and we’ll be happy to help. The ideal candidate will have strong knowledge and experience in AWS, Terraform, Ansible and GitHub Actions, along with strong Python programming skills and experience in CI/CD workflows. You will assist teams to ensure standards are followed and maintained. This role requires a proactive individual who can troubleshoot at a low level, standardise solutions, and implement best practices across multiple platforms and technologies. • You will drive the design, deployment, and management of the automation and monitoring platforms to support our applications and services., • Establish and enforce best practices for security, compliance, and cost management., • Build & maintain the monitoring and alerting infrastructure and configuration., • Develop dashboards to visualise key information to business stakeholders., • Configure automation for new system integrations using existing custom frameworks and manage job configurations using Control‑M scheduling., • Develop new automated processes making use of programming knowledge., • Maintain a fundamental understanding of the Allwyn infrastructure and gaming platforms to aid with capacity planning and troubleshooting., • Build GitHub Actions automations to deploy code into test & production environments, • Work with the Tech Lead and Technical Delivery Manager to orchestrate work for the team, breaking down epics and stories into smaller stories and tasks that the engineers can work on in a day, and monitor these., • Ensure that work is of a suitable quality for the team., • Collaborate with product owners, business analysts and delivery managers to shape and refine the backlog., • Make sure that the work management system ticket status is kept up to date in near real time. i.e. when the team starts work on a ticket change it's status to reflect the same., • Experience with application monitoring tools such as AppDynamics, along with administration skills in Sensu, Logz.io: Modern Observability Powered by AI , Consul, Hashicorp Vault, Grafana, Graphite & InfluxDB, or equivalents. Some experience with ServiceNow ITOM would be a bonus., • Comprehensive practical experience with AWS, use of Terraform & Ansible and past use of ECS & Fargate, containerisation using Docker to build custom images. Experience using serverless technologies, for example Lambda, API Gateway, DynamoDB, EventBridge., • Exhibit strong object-oriented programming skills in Python, with practical experience in writing Lambda functions and/or complex scripts., • Familiarity with CI/CD tools, code linting, and experience with GitHub Actions., • Significant experience with low-level *nix administration and troubleshooting., • Possess a strong understanding of network and web technologies, including the TCP/IP stack, HTTP, HTTPS, RESTful APIs, certificates & encryption., • Have some web development experience using modern technologies, preferably NodeJS, Java or equivalent., • Experience using JIRA and Confluence for project management and collaboration., • Have a basic understanding of Azure services., • Be an excellent communicator, able to collaborate at different levels, across diverse skill teams., • Demonstrate strong analytical and problem-solving skills with a strategic mindset, capable of assessing risks and proposing effective mitigation actions based on professional judgement., • Be highly self‑motivated, proactive, and capable of working both independently and as part of a team., • Handle ambiguity, competing requirements, and shifting priorities. Be open to self‑disruption, modernization, and simplification., • Demonstrate a desire for consistency and automation of everything., • Business Expertise:Has developed skills to help support the TNL infrastructure, • Product & Service Expertise:Has developed a key understanding of the products and services offered by the business and the key stakeholders for each area, • Delivering Solutions (Problem Solving): Solves problems by selecting from a range of experience and existing solutions, • Delivering Solutions (Planning &Organising):Prioritises and organises own work to meetagreed upon deadlines and quality/accuracystandards, • Delivering Solutions (Continuous Improvement & Process): Highlights new opportunities to continuouslyimprove current working practices within ownteam, • Impact (Decision Making): Makes decisions related to own work.Receives regular but moderate supervision andguidance, • Impact (Influence): Provides information and advice to business customerson basic product/service offerings.Is aware of the effect of actions on externalrelationships. At Allwyn, we are dedicated to changing lives and growing the National Lottery responsibly, championing its positive impact on people, places, and the planet. • Innovation - We pride ourselves on it! We’re constantly looking for new ways to excite our customers, bringing new products to market to enjoy which is all supported by our responsible play values and making them accessible to all., • Giving back – Did you know that playing the lottery generates around £30m a week for charities and good causes in the UK? Our aim is to have doubled this number by the end of the first 10-year license, • Sustainability – Our aim is to become a net zero national lottery. We have 2030 targets to decarbonise our operations and energy. We’ve already transitioned to renewable energy providers, made our London and Watford offices zero gas, and ensured our fleet consists of low-emission vehicles. In addition, we’re working with our value chain partners to develop a net zero target date., • Empowering every voice – We believe in creating a culture where everyone feels they belong, can be themselves, has access to opportunities and can thrive for the benefit of good causes. Our diverse teams are working hard to make all parts of The National Lottery inclusive – whether people play a game in a store or online- - because when everyone can play, everyone wins. Our people are more than colleagues - they’re winners, driving positive change and making a real difference in communities. We are a Disability Confident Leader which means we’ve taken proactive steps to ensure our workplace is accessible and inclusive for disabled and neurodivergent colleagues and candidates. As part of this we offer an interview to disabled applicants who meet the essential requirements of the job. At Allwyn, inclusion is built into how we care for our people. Our benefits and policies support colleagues—and their families—at every stage of life and career. By prioritising wellbeing and belonging, we create a workplace where everyone feels valued, rewarded, and empowered to succeed. Our benefits are built to support you at every stage of life. From wellbeing and financial security to enjoying more of what you love, our benefit offerings help you thrive at work and at home. • Company Bonus Scheme, • Matched pension contributions up to 8.5%, • 26 days annual leave + 2 Life Days (and bank holidays), • Single Private Health Cover, • Complimentary Private Medical, • Income Protection, • Flexible Benefits – EV Scheme, Money Coach, Will Writing, Mortgage Advice, Dental and Eye Care Schemes., • Enhanced Family Leave (Maternity, Paternity, Adoption), • Wellness Allowance £500, • Employee Assistance Programme, • Discounted Health Assessments, • Volunteering Days, • Matched Funding #J-18808-Ljbffr

Job Description Overview As a Portfolio Manager for PDA, responsible for delivering a £13m annual programme of linear and street lighting asset replacement projects across the M25 – one of the UK’s busiest and most complex motorway networks. Leading a team of Project Managers, you will oversee around 60 projects each year, ensuring they are delivered safely, efficiently and to the highest standards. The role covers the full project lifecycle, from early investigation and design development through to construction and handover, working closely with contractors, stakeholders and the client to achieve predictable and cost-effective delivery. We are seeking a Portfolio Manager with proven experience delivering a programme of projects of comparable value. You will have strong leadership skills, experience managing teams in a matrix organisation, and the ability to manage multiple projects under pressure. You will be familiar with industry safety standards and regulations, and hold a bachelor’s degree in engineering, construction management, or a relevant field, or have equivalent industry experience. You will hold Project Management Professional (PMP) or equivalent certification (e.g., AMP PMQ) and have a good working knowledge of NEC3 and NEC4 Contracts. The role requires excellent communication, organisational, and stakeholder management skills, with the ability to drive efficient delivery across a large and complex portfolio. Safety underpins everything we do and there is an expectation the Portfolio Manager will complete 1 – 2 engagement visits per month and raise appropriate near miss or good practise reports. Your role Monthly reporting schedule which includes PSR, CPM, ensure owners are identified for required inputs, and they complete in required timescales and are suitable to review by the relevant delivery lead. Lead AMFP and AAMR process to ensure required interfaces, inputs and deadlines are achieved, focus on ensuring the AMFP commitments on the PDA team are well understood and achievable. Ensuring Project Manager’s attend monthly forecast meetings and provide robust updates which align with programme, give guidance to the PMs on the fundamental principles of forecasting and ensuring a consistent approach across the team, develop Income and cost profiles, overseeing and challenging the Project Managers input. Manage the Project Manager’s through the gateway process to ensure the governance is complied with and well understood, there should be a degree of consistency added to the presentation packs compiled and attendees for key disciplines are represented. Monitor the workload of PM’s and support project reallocations where appropriate or additional support. Stakeholder Management - Develop and maintain strong collaborative relationships with the Asset Team and key internal and external stakeholders, to ensure full mutual understanding of the project delivery objectives, to report on and review performance, and to agree solutions to issues. Maintaining compliance with the DBFO contract clarifying roles and responsibilities within your team, resolving risks and issues in a timely manner, producing timely and accurate reports, and creating and maintaining specified records including change management. Identify and evaluate emerging risks, issues, dependencies, and constraints associated with the project, escalating where appropriate, where necessary develop, agree, and implement solutions to overcome these. Demonstrate high standards of visible safety leadership, ensure that the required levels of safety performance are delivered, and that behavioural safety is promoted throughout the teams, based on the principles of Making Safety Personal, ensure that the safety culture within the team is strong. Develop and maintain strong relationships with other Asset Delivery Managers and all other relevant teams and clients to ensure that all parties’ project requirements are understood and accounted for. Ensure all projects within the asset portfolio comply with relevant laws, regulations, and company policies, prepare monthly reports on portfolio delivery, presenting these to clients and senior leadership where required. Working arrangements (shift work, need for travel etc) Ability and willingness to travel to other offices and depots on the network as and when required. Periodic requirement for site visits (night shift). Full Driving License. Attend the office 60% of the working week. Proven experience in project delivery, involving a programme of a comparable value to this role. Strong leadership skills and experience managing a team, preferably within a matrix organisation. Ability to manage multiple projects simultaneously and under pressure. Familiarity with the industry's safety standards and regulations. Bachelor’s degree in engineering, construction management, or relevant field OR suitable level of experience in industry. Certifications: Project Management Professional (PMP) or equivalent certification (e.g. AMP PMQ). A good working knowledge of NEC3 and 4 Contracts. Preference of minimum HNC / HND (or equivalent) in a mechanical and electrical, civil engineering or other construction-based discipline. Broad knowledge and understanding of other design areas. Understanding of Environmental requirements of schemes. Experience of coordinating interfaces with external resources. Understanding of H&S Requirements related to highway construction & maintenance works. Knowledge of CDM and other H&S legislation. Competent in exercising the duties under CDM. Applicable CSCS Card. Team leadership and management experience in driving performance and productivity. Strong communication and stakeholder management skills. Strong customer focus with a service delivery mindset. Commercial understanding and budgetary control experience. Understanding of Lean principles. Proactive problem solving. Excellent communication skills. Strong safety management culture. Self-aware and adaptable style to meet varying project needs. Resilient. Presentation skills. Team building skills. Ability to prioritise and self-manage. Ability to develop relationships and engender trust. Previous experience in a similar role with demonstrable competence in relation to the majority of the responsibilities listed above. Experience of managing highways projects through complete lifecycle. Living the Connect Plus Services values of: Results Driven: Demonstrates a passion and excitement for their work, tackles problems head-on and works to resolve them without delay. Focus on Excellence: Willing to learn and exceed expectations, searches for ways to add value and take performance to the next level. Teamwork & Collaboration: Puts aside personal agendas to work for the benefit of customers and suppliers and other stakeholders, proactively builds knowledge through sharing knowledge, ideas, and expertise within the M25 community. Operational Excellence: Plans and organises work to safely achieve maximum efficiency and output, delivers results consistently. Adaptability: Learns quickly, adapts positively to changing business and customer demands, is energised by change. • Explore the rewards and benefits that help you thrive – at every stage of your life and your career., • Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices., • Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise., • And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life., • Rewards and benefits – Careers at AtkinsRéalis We’re AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We’re committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Find out more. Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. As a Disability Confident Leader, we are committed to offering an interview to all applicants who have a disability and meet the essential criteria. If you would like to be considered under this commitment, please let us know at the application stage. #LI-UK #LI-ATKINS #LI-Transportation #CPSJobs We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. Created by the integration of long-standing organizations dating back to 1911, AtkinsRéalis is a world-class engineering services and nuclear company dedicated to engineering a better future for our planet and its people. #J-18808-Ljbffr

As a Portfolio Manager for PDA, responsible for delivering a £13m annual programme of linear and street lighting asset replacement projects across the M25 – one of the UK's busiest and most complex motorway networks. Leading a team of Project Managers, you will oversee around 60 projects each year, ensuring they are delivered safely, efficiently and to the highest standards. The role covers the full project lifecycle, from early investigation and design development through to construction and handover, working closely with contractors, stakeholders and the client to achieve predictable and cost-effective delivery. We are seeking a Portfolio Manager with proven experience delivering a programme of projects of comparable value. You will have strong leadership skills, experience managing teams in a matrix organisation, and the ability to manage multiple projects under pressure. You will be familiar with industry safety standards and regulations, and hold a bachelor's degree in engineering, construction management, or a relevant field, or have equivalent industry experience. You will hold Project Management Professional (PMP) or equivalent certification (e.g., AMP PMQ) and have a good working knowledge of NEC3 and NEC4 Contracts. The role requires excellent communication, organisational, and stakeholder management skills, with the ability to drive efficient delivery across a large and complex portfolio. Safety underpins everything we do and there is an expectation the Portfolio Manager will complete 1 – 2 engagement visits per month and raise appropriate near miss or good practise reports. • Monthly reporting schedule which includes PSR, CPM, ensure owners are identified for required inputs, and they complete in required timescales and are suitable to review by the relevant delivery lead., • Lead AMFP and AAMR process to ensure required interfaces, inputs and deadlines are achieved, focus on ensuring the AMFP commitments on the PDA team are well understood and achievable., • Ensuring Project Manager's'attend monthly forecast meetings and provide robust updates which align with programme, give guidance to the PMs on the fundamental principles of forecasting and ensuring a consistent approach across the team, develop Income and cost profiles, overseeing and challenging the Project Managers input., • Manage the Project Manager's through the gateway process to ensure the governance is complied with and well understood, there should be a degree of consistency added to the presentation packs compiled and attendees for key disciplines are represented., • Monitor the workload of PM's'and support project reallocations where appropriate or additional support., • Stakeholder Management - Develop and maintain strong collaborative relationships with the Asset Team and key internal and external stakeholders, to ensure full mutual understanding of the project delivery objectives, to report on and review performance, and to agree solutions to issues., • Maintaining compliance with the DBFO contract clarifying roles and responsibilities within your team, resolving risks and issues in a timely manner, producing timely and accurate reports, and creating and maintaining specified records including change management., • Identify and evaluate emerging risks, issues, dependencies, and constraints associated with the project, escalating where appropriate, where necessary develop, agree, and implement solutions to overcome these., • Demonstrate high standards of visible safety leadership, ensure that the required levels of safety performance are delivered, and that behavioural safety is promoted throughout the teams, based on the principles of Making Safety Personal, ensure that the safety culture within the team is strong., • Develop and maintain strong relationships with other Asset Delivery Managers and all other relevant teams and clients to ensure that all parties' project requirements are understood and accounted for., • Ensure all projects within the asset portfolio comply with relevant laws, regulations, and company policies, prepare monthly reports on portfolio delivery, presenting these to clients and senior leadership where required. Working arrangements (shift work, need for travel etc) • Ability and willingness to travel to other offices and depots on the network as and when required., • Periodic requirement for site visits (night shift)., • Full Driving License., • Attend the office 60% of the working week., • Proven experience in project delivery, involving a programme of a comparable value to this role., • Strong leadership skills and experience managing a team, preferably within a matrix organisation., • Ability to manage multiple projects simultaneously and under pressure., • Familiarity with the industry's safety standards and regulations., • Bachelor's degree in engineering, construction management, or relevant field OR suitable level of experience in industry., • Certifications: Project Management Professional (PMP) or equivalent certification (e.g. AMP PMQ)., • A good working knowledge of NEC3 and 4 Contracts., • Preference of minimum HNC / HND (or equivalent) in a mechanical and electrical, civil engineering or other construction-based discipline., • Broad knowledge and understanding of other design areas., • Understanding of Environmental requirements of schemes., • Experience of coordinating interfaces with external resources., • Understanding of H&S Requirements related to highway construction & maintenance works., • Knowledge of CDM and other H&S legislation., • Competent in exercising the duties under CDM., • Applicable CSCS Card., • Team leadership and management experience in driving performance and productivity., • Strong communication and stakeholder management skills., • Strong customer focus with a service delivery mindset., • Commercial understanding and budgetary control experience., • Understanding of Lean principles. Personal Attributes • Proactive problem solving., • Excellent communication skills., • Strong safety management culture., • Self-aware and adaptable style to meet varying project needs., • Resilient., • Presentation skills., • Team building skills., • Ability to prioritise and self-manage., • Ability to develop relationships and engender trust. Experience • Previous experience in a similar role with demonstrable competence in relation to the majority of the responsibilities listed above., • Experience of managing highways projects through complete lifecycle. Behavioural competencies Living the Connect Plus Services values of: • Results Driven: Demonstrates a passion and excitement for their work, tackles problems head-on and works to resolve them without delay., • Focus on Excellence: Willing to learn and exceed expectations, searches for ways to add value and take performance to the next level., • Teamwork & Collaboration: Puts aside personal agendas to work for the benefit of customers and suppliers and other stakeholders, proactively builds knowledge through sharing knowledge, ideas, and expertise within the M25 community., • Operational Excellence: Plans and organises work to safely achieve maximum efficiency and output, delivers results consistently., • Adaptability: Learns quickly, adapts positively to changing business and customer demands, is energised by change. Explore the rewards and benefits that help you thrive – at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. Rewards and benefits – Careers at AtkinsRéalis We’re AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's'infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Find out more. Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. As a Disability Confident Leader, we are committed to offering an interview to all applicants who have a disability and meet the essential criteria. If you would like to be considered under this commitment, please let us know at the application stage. #J-18808-Ljbffr

At HIVED, we’re steamrolling forward as one of Europe’s fastest growing startups, and our momentum shows no signs of slowing. At HIVED, we’re steamrolling forward as one of Europe’s fastest growing startups, and our momentum shows no signs of slowing. Based in London, we are a climate and logistics start-up building the first sustainable parcel delivery network at scale, powered by a 100% electric fleet. In an ever-growing industry where unreliable service has long been the norm, HIVED has been built from the ground-up to meet the demands of modern consumers and disrupt parcel delivery. A tech company at heart, our talent and technology is laser-focused on delivering the best possible delivery experience for end-customers and meeting the needs of our retail partners. From our drivers to our data engineers, we are constantly working to improve this customer experience that makes us deliver better. Already trusted by leading international brands such as John Lewis, Nespresso, Uniqlo, H&M brands and more, we are solidifying our position as the leaders in Europe to tackle this growing market. Our tight-knit team is made up of ex-Revolut, Bain, HelloFresh, ASOS, Apple and Google employees, and we are backed by some of Europe’s leading investors and VCs in climate-tech, logistics and mobility including Planet A Ventures, Maersk Growth, Pale Blue Dot VC, Eka Ventures, NordicNinja VC and the British government. We’re passionate about driving innovation and redefining the future of delivery. We are looking for a Lead Engineer to take ownership of one of HIVED’s highest-impact technical domains: the planning pipeline that powers supply-demand matching, parcel distribution, and routing optimisation. As part of HIVED’s Routing Squad, you’ll lead the team tackling some of the most complex and intellectually demanding problems in computer science — building systems that decide how parcels move through the city efficiently, reliably, and at scale. This is a rare opportunity to combine deep engineering expertise, optimisation thinking, and real-world domain understanding to shape a core strategic advantage for HIVED. You’ll own the technical direction of the squad, set a high bar for engineering quality, and lead a team of engineers working closely with data scientists, analysts, product, and operations. Your work will have a direct and visible impact: better routing, stronger planning capabilities, more efficient operations, and a delivery network you can see improving in the city around you. • Lead the Routing Squad across technical strategy, delivery, team leadership, and execution of squad goals., • Own the technical direction for systems supporting routing optimisation, supply-demand matching, parcel distribution, forecasting, and planning., • Translate business priorities and operational needs into clear technical strategy, measurable outcomes, and pragmatic execution plans., • Guide architecture and system design for scalable, reliable, production-grade optimisation and planning systems., • Work closely with optimisation engineers, backend engineers, data scientists, analysts, product, and operational stakeholders to turn complex problems into shipped solutions., • Lead the exploration and evaluation of new approaches across routing, scheduling, optimisation, forecasting, and distributed systems., • Set and uphold a high engineering bar through technical reviews, architectural guidance, mentoring, and accountability for maintainable software., • Manage, coach, and develop engineers in the squad, including hiring, performance management, development planning, and resourcing., • Foster a culture of curiosity, ownership, high performance, and continuous learning within the team., • 5+ years of software engineering experience, including backend or distributed systems development., • Experience leading engineers, either as a people manager or as a senior technical leader with meaningful ownership over team delivery., • Proven ability to translate complex, ambiguous business or operational problems into robust technical solutions., • Strong system design and architectural skills in distributed, production-grade environments., • An appetite for hard optimisation problems — especially routing, scheduling, forecasting, supply-demand matching, or other constraint-heavy domains., • Strong analytical thinking and the ability to combine technical depth with practical judgement., • A track record of setting high engineering standards and helping teams consistently meet them., • Experience working cross-functionally with product, operations, data scientists, analysts, and senior leadership., • Strong ownership mindset: you care about the strategy, the system, the team, and the real-world outcome., • Experience with routing, scheduling, optimisation, forecasting, logistics, mobility, or marketplace systems., • Experience productionising algorithms, solvers, models, or data-heavy decision systems., • Familiarity with optimisation techniques such as linear/integer programming, constraint programming, heuristics, or solver-based approaches., • Experience working in a fast-scaling operational environment where software has a direct physical-world impact., • Backend languages: Python, Go, • Tech infrastructure: AWS, CDK TypeScript, Lambda, SQS, EventBridge, RDS, DynamoDB, • Data tooling: GCP, BigQuery, Looker, Looker Studio, • Observability: Loki, Tempo, Grafana, Prometheus, • Event-driven architecture and domain-driven design, • Intro call with the hiring manager, • Live coding challenge solving a problem, • A take home case study, followed by a discussion, • On-site interview at our Shoreditch HQ (role and culture), • We Are Kind - Kind to the planet, our team and our partners. We listen with purpose, leave our egos at the door and aren't afraid to make difficult decisions. We must never confuse kindness with being "nice" - it requires us to be fair, consistent, honest, thoughtful and compassionate., • We Are Tenacious - We fight every day to keep the customer promise, for every parcel entrusted to us. No matter how hard it gets or whatever stands in our way, we are relentless in our pursuit of excellence., • We Are Curious - We never settle, constantly challenge convention and are never afraid to ask why. We believe there is always more to learn, always a better way, and that we're always only just getting started. We never fight the urge to be inquisitive, to understand the world around us and to explore where others might not., • We Are Resourceful - Our planet's resources are scarce and our future depends on our ability to use them wisely. Waste is the enemy. We strive to do more with less, be more efficient and make the most of what we have., • Dynamic hybrid working environment with a diverse and driven team, • Huge opportunity for learning in a high growth environment, with progression opportunities based on success in the role, • 25 days of holiday allowance plus public holidays, • 1 Birthday Day Off + 2 Tenure-Based Additional Days Off, • Subsidised Private Medical Insurance including dental, vision & mental health therapy, • Bi-annual performance reviews and tailored development plans, • Competitive salary + EMI options scheme, • Annual compensation review, • Team lunch provided once a week, • Quarterly team socials and annual sports day (HIVED Olympics), • Enhanced maternity/paternity/adoption policy as day 1 right, • Community volunteer days, • Cycle to work scheme, • Dog friendly office and depots, • MacBook Air or Windows Laptop (depending on your preference), • Meet the team in 60 seconds: Behind the scenes with HIVED, • HIVED is B Corporation certified, • HIVED is #7 on The Sunday Times Tech 100, • Read how HIVED raised $42M to transform parcel delivery with AI and all-electric logistics network, • Check the Impact Reports for 2024 and 2025, • Keep up with HIVED here #J-18808-Ljbffr

This is a maternity cover position, providing strategic business partner support to line managers and Team Members within certain functions for all routine and non-routine HR matters, which includes employee relations, learning & development, talent management, organisational change and performance management This is a maternity cover position, providing strategic business partner support to line managers and Team Members within certain functions for all routine and non-routine HR matters, which includes employee relations, learning & development, talent management, organisational change and performance management The Interim Manager HR Consulting will be the day-to-day contact and provide business partner support across EMEA for all HR matters. As the first point of contact, the role holder will be able to manage competing priorities effectively, as well managing relationships with stakeholders at all levels across the Company. Together with the day to day management of HR matters, the role holder will also contribute to the development of and day to day management of the HR Coordinator and HR Interns, will be responsible for the roll‑out of global HR programmes within their functions and support for activations in the Maple Court office, as well as contributing and/or leading specific projects. The role holder will be experienced in managing multiple high-level and complex employee relations matters at the same time, can demonstrate that they have advanced level UK employment law knowledge, and are able to apply this pragmatically in a fast-moving business environment with multiple priorities and demanding customers. Planning Activities 20% • Support the Senior Director HR Consulting on HR strategy including business plan, objectives and deliverables for the corporate HR function, change management and communication implementation., • Support the identification and development of talent and capability for each of the functions to meet current and future needs., • Increase the perceived value of HR to all stakeholders., • Manage and assist with HR projects as they arise and identified by the Senior Director HR Consulting or wider team, identify projects and opportunities for efficiency and improved service., • Partner with line managers on their Global Team Member Survey results, holding regular reviews to assess progress and support on action plans as necessary to improve Team Member engagement., • Support the implementation / rollout of global HR systems as required., • Manage the implementation, roll‑out and embedding of HR Corporate programmes and initiatives on a regional basis., • Support promotion activities for designated functions in the bi‑annual promotion review process., • Support the global HR Consulting partners for designated functions in any global or regional activities or roll‑outs, providing regional input., • Connect the Recruitment, Compensation and Benefits, global HR consulting and functional teams to ensure successful outcomes and to provide a regional voice., • Liaise with other teams as appropriate to ensure delivery of excellent service., • Ensure successful onboarding activity for all new Team Members within designated functions to support long term team member retention initiatives, • Manage the embedding of global training programmes within the relevant functions. Organising Activities 25% • Responsible for the implementation, roll‑out and embedding of HR Corporate programmes and initiatives., • Liaises with all relevant departments e.g. Total Reward and Talent Acquisition to ensure consistency and transparency on roles, reward and processes., • Act as a liaison point between functional/global HR Consulting partners, the regional HR team and line managers/leaders, to ensure processes are followed and appropriate approvals are obtained., • Ensure that appropriate people management metrics are provided and used. Manage the distribution of this management information and deal with queries from recipients., • Coach, guide and support line managers on the metrics, seeking resolution on issues, e.g. labour turnover / absence / performance., • Design and prepare departmental or other reports as required, e.g. charts, graphs, tables., • Create and develop visual presentations as required., • Promote awareness of the HR intranet resources to line managers and Team Members across corporate functions., • Design and manage office and region wide communications via the Teams channels., • Assist the Talent Acquisition team with administration requirements relating to the hiring of new recruits, including coordinating the issue of approvals and establishment of new positions within the HR systems., • Work with the Senior Specialist and Global Mobility team to manage and monitor work permit and certificate of sponsorship status for the designated functions, ensuring that renewal deadlines, concerns etc are escalated to appropriate management., • Provide cover for the other HR Consulting team members in periods of absence., • Support any departmental or office-wide communications., • Work independently and with the wider HR team., • Manage all job offer documentation and approvals in a timely manner., • Manage the leaver process in line with company practice and ensure that exit interviews are completed and all company assets are returned by leavers, and appropriate documentation is kept., • Manage Family Friendly policies and processing in line with company and legislative requirements., • Identify system issues and ensure HR data is updated accordingly., • Raise any technical / payroll issues and ensure resolution in a speedy manner, liaising with Team Members as required., • Maintain digital department correspondence and personnel files, ensuring they meet correct legislative requirements., • Regularly review and make recommendations on processes in line with business needs and best practice., • Ensure HR communications and information are readily accessible through the intranet and remain up to date and current. Directing Activities 25% • Delivery of generalist HR advice and support in all aspects of recruitment, retention, performance management, reward and employment legislation., • Employee Relations, • Manage day-to-day ER queries as they arise and support the team with their queries., • Raise any concerns to the next level and keep all appropriate stakeholders in the loop., • Ensure line managers are appropriately skilled and trained in ER and provide support mechanisms and resources as needed., • Support, influence and coach as situations arise, providing accurate and commercial ER guidance., • Support the resolution of ER cases across EMEA, working with local HR teams and lawyers in other locations to ensure advice and actions taken is correct and appropriate., • Manage complex cases such as reorganisations and settlement agreements., • Provide support to line managers on organisational change/initiatives, including restructuring, managing redundancies, and TUPE if required., • Identify performance issues in designated functions and influence leaders and line managers to take appropriate action., • Manage reasonable adjustment requests and accommodations, including working with Access to Work as required., • Support occupational health processes and absence management., • Coach, support, and mentor managers in the application of HR policies and practices, providing advice and guidance on complex HR issues in order to minimise risk and financial exposure., • Provide input to the updating of HR procedures, staying up-to-date on employment law developments and providing practical and commercial applications., • Learning and Development, • Support with the delivery and facilitation of corporate development courses and programmes., • Ensure the L&D offerings are easily accessible and create awareness of training and development resources available., • Identify learning needs and provide or source solutions as appropriate., • Partner with the Talent Acquisition team on resourcing within corporate offices. Provide support to managers on application, interviewing, testing and selection of candidates., • Support the Hilton performance management cycle and utilise to full extent, taking appropriate action where necessary with performance improvement plans and career development., • Support the on-site engagement committee and potentially act as Thrive Champion (wellbeing focus), including planning annual programme, managing budget, completing actions, producing presentations and coordinating with other Champions., • Support assigned Team Member Resource Group(s) with inclusion activity in the office and throughout EMEA, ensuring compliance and effectiveness of activations. Staffing Activities 15% • Indirect responsibility for 2 x HR Coordinators., • Manage and conduct any one-to-ones and Performance Development Reviews for any direct reports., • Support team development and career discussions., • Hold performance and coaching discussions with junior Team Members as required., • Prioritise workflow and distribute work effectively, monitoring output to ensure appropriate quality is achieved., • Identify team training needs and arrange/deliver training to address the needs., • Participate in regular team meetings and ensure that all HR Team Members are informed of business developments, initiatives etc., • Provide support to other colleagues with projects, conferences and meetings. Controlling Activities 15% • Manage the processing of relevant information as required through appropriate systems, including TMX and Oracle Recruiting., • Look for opportunities to reduce operating costs and improve service delivery., • Support the Senior HR Specialist with visa provision, ensuring accuracy of information and identifying when visa support is not feasible; liaising with line managers, Team Members and other HR colleagues to identify appropriate approaches., • Ensure the department works safely, reporting any accidents or near misses., • Coordinate department and office-wide activities as required, supporting with activations in offices across EMEA if needed., • Review, update and implement policies, procedures and processes to ensure fit for purpose and meet business needs., • Raise any technical / payroll issues., • Review and approve any contractual and other lifecycle paperwork before issue to Team Members., • Identify opportunities to update and improve template documentation., • Maintain department correspondence and digital personnel files, ensuring they meet correct legislative requirements., • Produce and implement user friendly ER documentation for line managers., • Regularly review and make recommendations on processes in line with business needs and best practice., • Support with or lead on setting up new employing entities in EMEA locations and the implementation and ongoing management of an Employer of Record organisation., • Support with or lead on any RFP/tender processes required, e.g. occupational health provision., • Operate within established budgetary parameters., • Provide support to other HR colleagues in the department as required., • Any and all other job duties as required., • Possesses extensive, thorough and up-to-date UK Employee Relations knowledge., • Experienced in all areas of employee relations in the UK, e.g. performance, absence, disciplinary, grievance, redundancy, restructuring, DSARs., • Effective communication skills, with the ability to clearly and concisely express ideas both verbally and in writing., • Able to analyse HR data (financial, recruitment, retention, and/or performance) and storytell effectively., • Absolute discretion and confidentiality regarding sensitive information., • Excellent interpersonal skills that build trust and instill confidence in order to motivate and influence others., • Operates with a customer service mindset., • Flexible and able to take initiative and act in a pro‑active manner within the confines of the role., • Able to prioritise and implement tasks and responsibilities in accordance with core strategic goals., • Influencing and negotiating skills., • Strong problem solving skills, including ability to effectively address any issue in collaboration with others; ability to proactively identify and prevent potential problems; ability to help develop problem solving skills among other Team Members as appropriate., • Ability to work well under pressure and effectively handle multiple, concurrent demands from various stakeholders and stay on track towards accomplishing organisational goals., • Ability to manage change, resolve conflicts, and ensure collaboration within teams and/or units; includes maintaining the highest standards of ethical conduct and integrity., • Ability to work independently and manage the independent work of other Team Members as appropriate., • Highly developed emotional intelligence with the ability to quickly build relationships and interpret different types of communication and body language., • Excellent planning, organising and administration skills., • Ability to work in a fast-moving and time sensitive environment, where deadline achievement is essential., • Self‑starter, assertive and willing to take ownership of responsibilities with a high degree of positive energy and drive., • Excellent attention to detail., • Capable of diplomatic and poised communication with Team Members and leaders., • Proficient technical skills with the ability to quickly learn new programmes and train staff., • Experience of designing and facilitating training and development programmes., • Project management skills, including the ability to manage details through to completion and ensure project deadlines are met., • Able to operate in an extremely senior and highly polished Corporate environment, dealing appropriately with stakeholders at all levels., • Degree qualified or equivalent., • CIPD Qualified or equivalent., • Previous generalist HR experience at a comparable level., • Highly skilled in Outlook, Word, Excel and PowerPoint, as well as HR systems., • Capable of working with AI systems such as MS Co‑Pilot to enhance work product. Please list specific experience, knowledge, skills and abilities which would be preferred but not essential for this position. The following attributes and skills would also be preferred: • Line management or supervisory experience., • Experience in sponsorship, right to work, visa and relocation management., • Employee relations and/or employment law knowledge in other EMEA locations outside of the UK., • Minimum Education: Bachelor’s degree or equivalent, • Specific Experience: Generalist HR and UK employee relations experience at the appropriate level, including robust knowledge of UK employment law., • Management Experience (type): Experience in supporting the management and development of more junior employees., • Any Licences or Certificates Required: Full CIPD qualification or equivalent., • Additional Requirements: (Some travel and overnight stays may be required. Role is office-based, with a minimum of two days’ office working per week (rest can be home working if appropriate home work space is available). Able to flex office/home working days when required., • Specific Experience: Knowledge of employment law/employee relations in other locations outside the UK., • Management Experience (type): Line management or supervisory experience, • Additional Requirements: 3-5 days’ office working preferred. At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*: • Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world‑class hotels through our Go Hilton travel program, • Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future, • Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents, • Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones, • Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care, • Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves, care for members of their team, and care for their loved ones. Eligible Team Members receive free counseling and support through our best‑in‑class Employee Assistance Program (EAP), • Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan. #J-18808-Ljbffr

The Service Line Lead will play a leadership and implementation role in supporting the delivery of HPFT's vision, strategic goals and organisational objectives. The Service Line Leader has responsibility and accountability for service user safety and adherence to quality standards. Within the LD&F Strategic Business Plan they also have responsibility for policy, management, strategic planning, priority setting, financial/workforce management, partnership development and operational management of all health & social care facilities within the LD&F Division including hospital and community service sites. As a senior manager the Service Line Leader will be required to act with limited guidance or direction, routinely acting within their own authority. The Service Line Leader will work closely with the senior management teams of other Divisions to ensure the effective co-ordination and operational delivery of health & social care services in HPFT., • The post holder will lead the delivery of services taking account of the Trusts transformation agenda and implementation of care pathways ensuring a cohesive, effective and seamless service is provided for service users., • Ensure the effective delivery of 24-hour care services for the Division, working on a whole systems approach to achieve required levels of performance., • Support Management of relationships with system partners., • Accountable for the financial planning, financial balance and performance management of the Division., • Enable a strong and effective team by providing strong and visible leadership and a clear strategic vision and direction for staff working within the Division., • Deliver effective communication of Division strategy and service delivery to the community served including external bodies, the media and the public., • Work together with Senior Service Line Leads other Service Line Leaders and clinical leaders to ensure equity across HPFT in accessing services and take a lead role on priority areas across HPFT as and when required., • Deputise as necessary for the Head of Service We are looking to appoint an exceptional manager with a significant level of operational management experience in health or social care, to take the role of Service Line Lead within our Herts and Bucks Learning Disability Services. This is an exciting opportunity for an enthusiastic, dedicated, person- focused and experienced individual to apply for the role. This is an exciting time to join us - we're developing new ways of working, and are looking for a strong leader to help us achieve our vision. You'll have demonstrable management experience within the NHS or related fields, and significant experience of working with clinicians and multi- disciplinary teams to achieve service improvement. • First degree or equivalent and two years' experience operating at a middle management level in a large complex organisation., • Professional qualification in a relevant area of health or social care., • Evidence of continuous professional and management development showing a combination of short courses, structured self-study or formal management courses., • Specialist knowledge of several disciplines acquired through training and experience over a significant period., • Programme and project management qualifications, • Postgraduate management qualification at master's level, • Breadth of knowledge across all health and social care services from primary to tertiary care, Knowledge of National policy and standards of governance., • An appreciation of NHS and local Government strategies, policies and plans, in particular those linked with the reshaping of Mental Health and Learning Disability services, • Experience of planning and implementing service change, • Experience of working with clinicians and multi professional teams in achieving service improvement., • Experience of working with partners and stakeholders in delivering changes to services, • Extensive experience of working at a senior level in a large, complex organisation, • Experience of managing staff and working with staff TUs/staff representatives., • Track record in delivering financial plans and budgetary management., • Evidence of achieving targets and objectives within a challenging environment., • Motivating, coaching and developing individuals to achieve their potential, • Ability to describe a clear sense of direction and purpose to motivate and enthuse staff and stakeholders., • Able to organise own workload and that of the team to meet objectives and operate effectively., • Enhanced knowledge and experience of Secondary Commissioning., • Understanding of contracts and performance procedures., • Knowledge of local statutory planning frameworks, • Current knowledge of best practice gained through personal research, • Experience of working closely with Commissioners to inform and implement policy initiatives., You must have appropriate UK professional registration. Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country. Our family of over 4500 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services, plus medium and low secure learning disabilities services. The care we provide makes a fantastic difference to the lives of our service users, their families and carers - everything is underpinned by choice, independence and equality, with our Trust values embedded throughout: Our Trust values are: Welcoming. Kind. Positive. Respectful. Professional. These values are at the core of who we are, everything we do, and how we do it! Would you like to be part of the HPFT family? Would you like work with us to ensure our service users live the fullest lives possible they can? Would you like to be supported in your career to be the best that you can be? #J-18808-Ljbffr

Our Reward & Employment team, part of PwC’s fast-growing People & Organisation practice, is looking for a Senior Manager to support clients across the employment tax spectrum. You’ll advise a wide range of national and global organisations on employment-related governance, risks and opportunities, helping them meet obligations while identifying practical improvements. This role brings together technical employment tax advice, client relationship management and project delivery across PAYE, NIC, benefits, reporting, compliance, HMRC engagement, CIS, pay governance and legislative change, including IR35. You’ll join a collaborative team focused on high-quality advice and commercially relevant solutions. • Advise clients on PAYE and NIC matters, including payroll, expenses and benefits, year-end reporting such as PSA, Form 42 and P11Ds, and the tax or NIC treatment of non-cash remuneration., • Support clients with HMRC investigations, compliance projects and large assignments where HMRC requirements must be met, liaising with tax authorities and helping clients manage enquiries effectively., • Develop expenses and benefits policies and procedures, undertake due diligence to identify material unpaid tax or NIC exposures affecting transactions such as acquisitions or mergers, and provide practical recommendations., • Consult on CIS, National Minimum and Living Wage regulations, holiday pay and wider pay governance, ensuring clients understand new legislation and its impact, including requirements arising from IR35., • You have good knowledge of employment-based tax legislation and want to maintain or enhance your expertise across employment taxes and broader governance issues., • You already have, or are keen to gain, knowledge of the Construction Industry Scheme and varied aspects of pay governance., • You are CTA/ACA qualified or hold an international equivalent., • You enjoy working with wider teams to deliver client assignments and can contribute collaboratively across specialist Reward and Employment projects., • You are willing to work as part of a team and are dedicated to delivering high-quality client service., • You are agile and willing to develop your experience and knowledge across broader areas of Reward and Employment. No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions. We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more. #J-18808-Ljbffr

At HIVED, we’re steamrolling forward as one of Europe’s fastest growing startups, and our momentum shows no signs of slowing. Based in London, we are a climate and logistics start-up building the first sustainable parcel delivery network at scale, powered by a 100% electric fleet. In an ever-growing industry where unreliable service has long been the norm, HIVED has been built from the ground-up to meet the demands of modern consumers and disrupt parcel delivery. A tech company at heart, our talent and technology is laser-focused on delivering the best possible delivery experience for end-customers and meeting the needs of our retail partners. From our drivers to our data engineers, we are constantly working to improve this customer experience that makes us deliver better. Already trusted by leading international brands such as John Lewis, Nespresso, Uniqlo, H&M brands and more, we are solidifying our position as the leaders in Europe to tackle this growing market. Our tight-knit team is made up of ex-Revolut, Bain, HelloFresh, ASOS, Apple and Google employees, and we are backed by some of Europe’s leading investors and VCs in climate-tech, logistics and mobility including Planet A Ventures, Maersk Growth, Pale Blue Dot VC, Eka Ventures, NordicNinja VC and the British government. We’re passionate about driving innovation and redefining the future of delivery. We're on a mission to make parcel delivery clean, and our drivers are at the heart of it. If you love getting stuck into meaty backend problems with real purpose, you'll feel right at home building the complex, distributed systems behind HIVED's emission-free delivery network. Every feature you ship puts the right information in a driver's hands at exactly the right moment, helping them deliver smarter and greener from the moment they log on to the very last drop of the day. In the Driver Squad, you'll take genuine ownership of problems across the backend systems and tooling that keep our drivers moving. You'll drive features end-to-end, from discovery through to deployment and monitoring, scoping the solution, weighing the trade‑offs, and contributing to the squad's engineering quality, all in close partnership with Product, UX, Operations, and fellow engineers. We're rebuilding parcel delivery from the ground up on a modern stack, with sustainability, flexibility, and scalability baked in from day one. • Last metre navigation. Guide drivers to the exact closest access point to a customer's door, shaving precious seconds off every drop., • Smarter routing. Teach our systems to recognise different types of addresses, like a business that's shut on a weekend, so we stop attempting drops that were never going to land. Fewer wasted miles means faster routes for drivers and lighter emissions., • Telemetry that shapes behaviour. Turn on-the-road telemetry data into insight that helps us understand and positively influence how our drivers drive., • Never lose a parcel. Build the tooling that detects and traces lost parcels, ideally before a customer ever notices. We've raised a $42M Series B led by NordicNinja, and a big slice of it is going straight into the engineering teams you'd be joining. This role exists because we're scaling fast. The traction is real: over 6.5 million parcels delivered across London for the likes of John Lewis, Zara, Uniqlo, and Nespresso, 99% on‑time, and customer satisfaction north of 90% in an industry that averages around 32%. We're growing quickly and rolling out to new UK cities. We're also a certified B Corp and one of the only fully electric delivery networks around, so sustainability isn't a marketing line, it's the model. And as the business grows, so do the engineering problems. Every new city and every jump in parcel volume reshapes what our systems need to handle, so you'll be solving real scaling challenges first‑hand. You'll also stay close to the operation, on the ground with drivers and ops rather than removed from the people your work actually serves. • Ship features that matter. Take defined features from idea to live, breaking down the problem, weighing the trade‑offs, and helping the squad prioritise by impact., • Write code you're proud of. Clean, tested, well‑documented, and built to scale, the kind of code the whole team can pick up and run with., • Raise the bar together. Dive into code reviews as both author and reviewer, and spot improvements within the squad's scope before they become problems., • Partner, don't just build. Work shoulder to shoulder with Product, UX, and Operations, let real data guide your calls, and share what you learn with the wider engineering team., • Own it in production. Deploy, monitor, and once you're settled in, join the on‑call rota to keep things humming., • A Bachelor's or Master's degree in Computer Science, or a related STEM field (or equivalent practical experience)., • 3+ years of backend software engineering experience, including exposure to distributed systems., • Proficiency in at least one typed backend language, with the ability to ramp up quickly on HIVED's stack., • Experience designing, building, and running production services on a major cloud platform (AWS preferred)., • Experience with relational databases and Infrastructure as Code., • Strong collaboration and written and verbal communication skills, with the confidence to work across disciplines., • Working knowledge of Go, TypeScript, and AWS., • Exposure to logistics, mobility or operational-domain systems., • Evidence of self‑directed learning, such as personal projects or open source contributions., • Golang, • AWS, CDK (TypeScript), Lambda, SQS, EventBridge, RDS (PostgreSQL), • React, React Native, • GitHub, GitHub Actions, • Grafana, Loki, • Claude Code, • Event‑driven architecture and domain‑driven design, • Intro call with the hiring manager, • Live coding challenge solving a problem, • A take home case study, followed by a design discussion, • On‑site interview at our Shoreditch HQ (role and culture), • We Are Kind - Kind to the planet, our team and our partners. We listen with purpose, leave our egos at the door and aren't afraid to make difficult decisions. We must never confuse kindness with being 'nice' - it requires us to be fair, consistent, honest, thoughtful and compassionate., • We Are Tenacious - We fight every day to keep the customer promise, for every parcel entrusted to us. No matter how hard it gets or whatever stands in our way, we are relentless in our pursuit of excellence., • We Are Curious - We never settle, constantly challenge convention and are never afraid to ask why. We believe there is always more to learn, always a better way, and that we're always only just getting started. We never fight the urge to be inquisitive, to understand the world around us and to explore where others might not., • We Are Resourceful - Our planet's resources are scarce and our future depends on our ability to use them wisely. Waste is the enemy. We strive to do more with less, be more efficient and make the most of what we have., • Dynamic hybrid working environment with a diverse and driven team, • Huge opportunity for learning in a high growth environment, with progression opportunities based on success in the role, • 25 days of holiday allowance plus public holidays, • 1 Birthday Day Off + 2 Tenure‑Based Additional Days Off, • Subsidised Private Medical Insurance including dental, vision & mental health therapy, • Bi‑annual performance reviews and tailored development plans, • Competitive salary + EMI options scheme, • Annual compensation review, • Team lunch provided once a week, • Quarterly team socials and annual sports day (HIVED Olympics), • Enhanced maternity/paternity/adoption policy as day 1 right, • Community volunteer days, • Cycle to work scheme, • Dog friendly office and depots, • MacBook Air or Windows Laptop (depending on your preference), • Meet the team in 60 seconds: Behind the scenes with HIVED, • HIVED is B Corporation certified, • HIVED is #7 on The Sunday Times Tech 100, • Read how HIVED raised $42M to transform parcel delivery with AI and all-electric logistics network, • Check the Impact Reports for 2024 and 2025, • Keep up with HIVED here #J-18808-Ljbffr

Vercity are looking for a professional, proactive and commercially minded Asset Manager to play a pivotal role in protecting and enhancing a major infrastructure contract on one of the UK's most important assets. Working on site in Hertfordshire, you'll lead the planning and delivery of asset investment programmes while ensuring compliance, value, and long-term asset performance. • Own and deliver the lifecycle strategy, investment plans, and asset renewal programmes across the estate., • Lead lifecycle, capital replacement, and improvement projects from concept through to completion., • Drive asset performance through effective condition monitoring, maintenance reviews, and data-led decision making., • Act as the key technical advisor to the Authority, FM providers, consultants, and contractors., • Challenge and manage contract variations, ensuring asset integrity, compliance, and value for money., • Identify, mitigate, and resolve asset risks, defects, and performance issues across the portfolio., • Manage lifecycle budgets, forecasts, and reporting, providing clear insight to senior stakeholders and Boards., • Champion best practice in asset management, governance, sustainability, and continuous improvement., • Confident of security accreditation to the highest level - DV, • Proven asset management experience within complex estates, infrastructure, defence, engineering, FM, or PFI environments., • Strong track record of delivering lifecycle, capital projects, asset replacement, or major maintenance programmes., • Technical understanding of building services and engineering assets, including M&E systems., • Experience managing contractors, service providers, and senior stakeholder relationships., • Excellent commercial, analytical, and reporting skills, with the ability to influence decision-making at senior level., • Degree-qualified in Engineering, Building Services, Facilities Management, Asset Management, or a related discipline. Professional membership and PFI experience are advantageous. For nearly 30 years Vercity has been the UK's leading provider of Asset and Infrastructure projects in the public sector, and an MSA leader in the PFI space. We are passionate about managing infrastructure to improve the lives of users and create a positive legacy in their communities. And that extends to offering great opportunities and environments for our people to thrive. Our values are:Making a difference through Integrity, Collaboration and Professionalism- and we apply and work to them in every project and every team. #J-18808-Ljbffr

Part of the VolkerWessels UK Group, VolkerStevin is an industry-leading civil engineering business, providing complex and innovative engineering solutions across a wide range of sectors including maritime, flood risk management, defence, energy, water and regeneration. Collaborating with, and drawing on the specialist skills of the group's business units we deliver a truly integrated, multidisciplinary service. Through our specialist energy business, VolkerEnergy, we're playing a key role in strengthening the nation's electricity transmission network. As our portfolio of major National Grid transmission and substation projects continues to grow, we're looking for a Project Manager to deliver a National Grid substation project. As the driving force behind project success, you'll lead multidisciplinary teams through every stage of the project lifecycle, from planning and procurement through construction, commissioning and final handover. You'll build strong relationships with National Grid and key stakeholders, ensuring projects are delivered safely, efficiently, on programme and with strong commercial performance. About you You'll ideally have: A degree in Engineering, Construction Management or a related discipline. Significant Project Manager or senior leadership experience on major infrastructure, utilities or energy projects. Strong experience managing safety, programme delivery, commercial performance and multidisciplinary teams. Excellent NEC3/NEC4 contract management knowledge. SMSTS and an appropriate CSCS/EUSR management card. Strong stakeholder management skills with the ability to influence clients, partners and senior project teams. Highly desirable experience includes: Delivery of high-voltage transmission or substation projects. National Grid project experience. Professional qualifications such as APM PMQ/PPQ, ChPP, CEng, MICE or MCIOB. Experience with commissioning, energisation readiness and outage-led programmes. Managing major civil, electrical EPC or principal contractor interfaces. If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us. Why work with us? VolkerStevin is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors including rail, highways, airport, marine, energy, water, and environmental infrastructure. By utilising the specialist skills of each business unit within VolkerWessels UK, VolkerStevin are able to ensure our staff provide unrivalled resources and expertise to our clients. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Option to buy additional annual leave Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills-based training Family friendly polices including enhanced maternity benefits Employee Assistance Flexible working opportunities programme Mental health, physical health, and financial support 24/7 Virtual GP service Fairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all. TPBN1_UKTJ

Senior Quantity Surveyor Watford, Hertfordshire About Us At Elmcroft, we are a family-run specialist groundworks contractor established in 1976, supporting the modular construction sector. From site surveys through to civils construction and final landscaping, we deliver turnkey groundwork and enabling solutions that help our partners bring projects to life. Built on strong relationships, ethical working practices and a commitment to quality, our reputation has been forged through reliable delivery and exceptional service. We are now looking for a Senior Quantity Surveyor to join us on a full-time, permanent basis, working Monday to Friday, 7:30am 4:30pm. The Benefits • Salary of up to £110,000, depending on experience, • 25 days holiday plus bank holidays, • Profit-linked bonus scheme (paid quarterly, providing 5% - 25% of annual salary), • Pension scheme, • Training and development support, • Genuine autonomy and career progression, • Hybrid role, offering up to one day per week working from home where business needs allow, following successful completion of probation This is an exceptional opportunity for an experienced Quantity Surveyor or Commercial Manager with strong groundworks expertise and in-depth knowledge of NEC and JCT contracts to join our established organisation. Youll have the autonomy to take real ownership of commercial performance across a varied project portfolio, further developing your skills and enabling you to continue on your professional track, whilst positively impacting both project outcomes and our wider business. Whats more, youll be rewarded with a highly competitive package, including a profit-linked quarterly bonus worth up to 25% of annual salary, alongside career progression prospects and hybrid working after probation. So, if youre ready to step into a senior commercial role where your expertise, decisions and results are genuinely recognised, read on and apply today. The Role As a Senior Quantity Surveyor, you will lead commercial activities across our construction project portfolio. You will take ownership of project costs, value and risk, managing applications for payment, variations and retentions while maintaining accurate records and driving timely agreement and payment. Alongside managing contracts, you will provide clear reporting on cash and margins, working closely with project teams to strengthen commercial standards across the business. Additionally, you will: • Produce monthly CVRs and maintain accurate commercial trackers, • Manage NEC, JCT and bespoke contract administration, • Attend client meetings and carry out site inspections, • Build strong relationships with clients, contractors and suppliers, • Develop commercial awareness within project teams About You To be considered as a Senior Quantity Surveyor, you will need: • Experience as a Quantity Surveyor or Commercial Manager, • Knowledge of the construction industry, specifically groundworks, • Strong working knowledge of NEC and JCT contracts, • A track record of protecting and improving profit margins and cash, • The ability to manage multiple live projects and a high volume of tenders, • Strong communication skills, • The ability to build strong professional relationships with clients and contacts, • High levels of attention to detail and financial accuracy, • A full, valid driving licence Other organisations may call this role QS, Senior QS, Lead QS, Construction Quantity Surveyor, Lead Quantity Surveyor, Project Quantity Surveyor, or Senior Estimator. Webrecruit and Elmcroft Construction Ltd are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if youre ready to take your next step as a Senior Quantity Surveyor, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. JBRP1_UKTJ

An established civil engineering and infrastructure contractor is looking for an experienced Sub Agent to join their team in the Hertfordshire region. Responsibilities for Sub Agent: • Manage small-value civil engineering sites or assist the Site Agent and Project Manager on larger schemes, • Maintain commercial performance and be responsible for the successful delivery of projects, • Produce and manage the project programme and supervise delivery, • Understand and interpret drawings and specifications, providing engineering expertise to the project team, • Ensure all staff, subcontractors, and visitors are properly inducted and hold relevant qualifications, • Produce accurate monthly reports for the client and internally, and chair weekly site meetings, • Promote best practice in health, safety, and environmental compliance at all times, • Ensure all HSEQ documentation is kept up to date and briefed as necessary, • Populate and manage the project cost plan, maximising value and maintaining commercial tension, • Ensure detailed site diaries and records are completed throughout, • Obtain all as-built information ensuring it is accurate and relevant Essential Requirements for Sub Agent: • Considerable experience in civil engineering, • Working knowledge of NEC contract conditions, CDM regulations, Design Management, Programme & Risk Management, and cost control, • Degree or HNC in Civil Engineering or equivalent, • CSCS card, SMSTS, NEBOSH or IOSH, and full driving licence, • Excellent communication, leadership, and team management skills Desirable: • Working towards CEng, IEng AMICE, or equivalent, • Water sector experience, • Temporary Works Coordinator, • Confined Space training and Service Avoidance training, • Appointed Person CPCS card JBRP1_UKTJ

About Barhale Who are Barhale? Barhale is a business founded on family values, having been established by our Chairman, Dennis Curran, in 1980. We are one of the largest privately owned civil engineering and infrastructure specialists in the UK, with over 40 years of experience in providing design, civil engineering and maintenance services working across multiple sectors, including: • Water, • Transport, • Built environment, • Energy We operate as a tier one partner for blue chip, regulated and private clients, working as part of large frameworks, joint ventures and alliances, as well as on individual standalone projects, developing long-term relationships based on delivering to the Barhale values which have been integral to our business since their inception in 1985. Our direct delivery model is at the core of everything we do, as we believe that people are our greatest asset. Therefore, we robustly source, train and retain all our own frontline delivery teams as well as management and support services. We employ over 1,200 employees nationwide. We possess a range of specialist skills to support our civil engineering and infrastructure activities, including: • Tunnelling, • MEICA, • Temporary and permanent design, • Steel-fabrication, • Signs (design and fabrication), • Health & safety equipment and products, including PPE Why join Barhale? • As Gold Investors in People, we are committed to a high standard of people practices, creating an inclusive environment and ensuring cultural alignment to business strategy, ethos and philosophies., • Job security, long-term secured work through various frameworks and large infrastructure schemes, • A broad range of civil engineering, mechanical and electrical schemes across some of the UKs largest infrastructure projects and clients, • Strong career progression as demonstrated by our track record in promoting from within, as we believe this is a key driver of our success Sub Agent The Role As a Sub Agent, you will be responsible for the management of small-value civil engineering and construction sites or assist the Site Agent and Project Manager on larger value schemes, to achieve the required project delivery to the customers objectives while maintaining standards of health and safety, quality, environmental impact and cost control. Key Responsibilities Site Management • Maintain commercial performance of the contract, • Be responsible for the successful delivery of projects, • Produce and manage the project programme and supervise the delivery of it, • Understand and interpret drawings and specifications, • Provide engineering expertise and support to the project team, • Ensure all staff, subcontractors and visitors are properly inducted, meet the competencies required of them and hold relevant qualifications and tickets, • Undertake an ambassadorial role, representing the Business to customers, the public and official bodies, • Deliver product to customer satisfaction, • Produce good quality, accurate monthly reports for the Client and internally, • Chair weekly site meetings in line with Company procedures, • Obtain all as built information ensuring that it is accurate and relevant Health, Safety, Environment and Quality • Always comply with Company procedures and legal obligations, promoting best practice, • Promote the Barhale cardinal rules and establish safe working cultures and practices and environmental compliance, • Maintain and manage construction sites and subcontractors, developing positive working relationships, • Oversee and ensure that all HSEQ-related documentation is kept up to date and briefed as necessary, • Ensure that daily, weekly, and monthly inspections are carried out and that all audits and reports are produced, • Liaise with relevant third parties and government agencies, • Ensure that the QA file is produced and maintained, • Ensure the work is delivered snag/defect-free and on time Cost Control • Populate and manage the Barhale cost plan for the project, • Maximise project value and maintain commercial tension to drive out cost and challenge the status quo, • Ensure detailed site diaries/records are completed Managing Resources • Deal with any actual or potential problems with resources promptly, • Ensure that records of resources are complete and accurate About you Essential • Considerable experience in Civil Engineering, • Working knowledge of NEC contract conditions, CDM regulations, design management, programme and risk management and cost control including forecasting, actual cost, and value reporting, • Good knowledge of specifications and testing regimes relevant to general civil engineering, • Degree/HNC in Civil Engineering, or equivalent, • CSCS card, • SMSTS card, • NEBOSH or IOSH, • Full driving licence, • Excellent communication, people, and team management skills with the ability to motivate others to achieve high standards of compliance, • Ability to challenge designs and resolve problems to a conclusion Desirable • Working towards CEng, IEng AMICE, or equivalent, • Water Experience, • Temporary Works Co-ordinator, • Leadership experience, • Service avoidance training, • Confined space training, • Appointed person CPCS card Caring and investing in you Our values have been embedded at Barhale for over 40 years, and they are our guiding principles regarding how we care and invest in people. Our values are our commitment to being a people-centric company. As a Gold Investors in People company and a Sunday Times 100 Best Company to Work For, we are committed to investing in people. We are passionate about creating a working environment where people are supported throughout their careers, where people can enjoy security and be part of a company that cares about them. From the moment you join us, your well-being and career aspirations will be supported by. • Competitive salary, • Company Pension, • Life Assurance, • Private Medical, • 25 days of annual leave in addition to 8 public bank holidays and loyalty days, • 8 hours volunteering, • Employee Assistance Programme to support your mental, physiological and financial wellbeing, • Flexible benefits via salary sacrifice, • Company car/green car scheme/car allowance/Van (dependent on position), • Leadership & management training and coaching, • Regular line management engagement and appraisal to support your career progression, • Development supported by internal and externally delivered training, • Continuous service awards JBRP1_UKTJ

Senior Design Manager Welwyn Garden City, Hertfordshire £82,000 - £92,000 + Car Allowance + 25 Days Holiday + Pension Healthcare & Education Projects | Tier 1 Main Contractor Design Manager Ready for the Next Step? If you're an experienced Design Manager looking for a bigger challenge, greater project responsibility and the opportunity to work on major Healthcare and Education projects, this could be the move you've been waiting for. A leading Tier 1 Main Contractor is looking to appoint a Senior Design Manager to join its established team in Welwyn Garden City. You'll play a key role in the successful delivery of complex projects, taking ownership of the design process from tender stage through to project completion. The Package £82,000 - £92,000 basic salary Car allowance 25 days holiday plus bank holidays Pension scheme Hybrid working flexibility Long-term career progression opportunities Supportive and collaborative working environment Opportunity to work on major Healthcare and Education schemes Secure pipeline of work with a leading Tier 1 contractor The Role As Senior Design Manager, you will lead the design process across both tenders and live construction projects, ensuring designs are coordinated, compliant, buildable and aligned with programme and commercial objectives. Working closely with clients, consultants, subcontractors, statutory authorities and internal project teams, you will ensure the successful delivery of coordinated and cost-effective design solutions. Key responsibilities include: Managing design resources during bid and project delivery stages Leading and coordinating design through all RIBA stages Developing and implementing project design strategies Providing a comprehensive design management service to clients and project teams Chairing design reviews, workshops and coordination meetings Challenging design briefs and identifying opportunities for innovation and value engineering Managing consultants and specialist designers to deliver integrated solutions Ensuring compliance with company procedures, statutory requirements and client specifications Maintaining adherence to design briefs, scopes of service and programme requirements Managing design risk and resolving technical challenges throughout the project lifecycle Supporting pre-construction activities, including single-stage and two-stage tender opportunities Ensuring design outputs support construction methodology, cost targets and programme objectives About You We're looking for an experienced Design Manager or Senior Design Manager with a proven track record delivering Healthcare projects for a Tier 1 or Tier 2 Main Contractor. You'll also possess: Strong main contracting experience Previous experience delivering Healthcare and Education projects Excellent knowledge of construction design management principles Experience coordinating multidisciplinary consultant teams Strong understanding of the RIBA Plan of Work Experience managing both single-stage and two-stage tenders HNC, HND, Degree or equivalent construction-related qualification Professional membership (desirable) Strong leadership, communication and stakeholder management skills A proactive and collaborative approach to project delivery About the Company This established Tier 1 Main Contractor has built an excellent reputation for delivering complex Healthcare, Education and public sector projects across the UK. With a strong order book, high levels of repeat business and a genuine commitment to developing its people, they offer long-term career security and excellent opportunities for progression. Keywords: Senior Design Manager, Design Manager, Healthcare Construction, Education Construction, Construction Design Manager, Main Contractor, Tier 1 Contractor, Tier 2 Contractor, Design Coordination, RIBA Stages, Pre-Construction, Tender Management, Building Contractor, Construction Management, Healthcare Projects, Education Projects, Welwyn Garden City Jobs, Hertfordshire Jobs, Construction Jobs Hertfordshire. JBRP1_UKTJ

HVAC Service Manager Package HVAC Service Manager Basic Salary: £55,000 £65,000 per annum (DOE) + Bonus Company Vehicle or Car Allowance + Fuel Card Full-Time, Permanent Position Location: Watford Company Overview HVAC Service Manager Our client is a well-established and growing HVAC and mechanical services business, delivering servicing, maintenance and technical support across a portfolio of commercial sites. Due to continued growth, they are looking for an experienced and capable HVAC Service Manager to take responsibility for a portfolio of sites, leading a team of engineers and ensuring the efficient delivery of planned, reactive and remedial works. This is a varied role combining technical support, team management, customer relationships, commercial responsibilities and day-to-day service operations, making it an excellent opportunity for an experienced HVAC professional looking to take the next step in their career. HVAC Service Manager Role and Responsibilities Manage a portfolio of sites, providing support across all HVAC equipment while managing a team of field-based engineers Lead the service team, providing guidance and support on operational and technical issues Oversee the maintenance, servicing and repair of HVAC equipment and coordinate the service team accordingly Resolve customer issues, problems and complaints, proactively addressing them to ensure they are concluded in a timely manner Identify potential technical or operational issues proactively and provide effective solutions Act as the key escalation point for technical queries from engineers and clients Support the sales team with all service and technical-related enquiries Prepare accurate and high-quality quotations and proposals for service, remedial and replacement works Review engineer reports, service worksheets and job sheets to ensure works have been completed correctly and identify any additional requirements Prepare, issue and chase quotations through to completion Order parts and coordinate the delivery of materials required for service and repair works Manage and coordinate the booking in of parts and ensure engineers have the correct equipment and materials required Manage the engineers' queries and provide technical and operational support Manage the engineers' diaries, scheduling and allocation of works to ensure efficient resource utilisation Manage and participate in the on-call rota Attend client meetings and manage client KPIs, service levels and performance Prepare and review RAMS to ensure works are carried out safely and in accordance with company procedures Ensure effective refrigerant management and compliance across the service operation Support P&L reviews and management sign-off processes Manage the warehouse, ensuring stock, parts and equipment are correctly organised and available when required Monitor service performance, KPIs and operational activity, reporting into senior management Build and maintain strong relationships with clients, engineers and internal teams HVAC Service Manager Skills and Experience Required Strong background within the HVAC or Mechanical Services industry Previous experience managing or leading a team of HVAC engineers Strong technical understanding of HVAC equipment and mechanical building services Experience managing a portfolio of commercial sites and service contracts Experience across planned preventative maintenance, reactive maintenance and remedial works Strong understanding of engineer reports, service worksheets, RAMS and technical documentation Experience preparing and managing quotations and proposals Commercially aware with an understanding of P&L and service profitability Excellent customer service and relationship management skills Strong organisational skills with the ability to manage engineers, diaries, parts and multiple sites simultaneously Confident dealing with escalated customer queries, complaints and technical issues Good understanding of refrigerant management and relevant compliance requirements Excellent communication and leadership skills Full UK driving licence (Essential) Positive, proactive approach with strong problem-solving abilities Benefits of this HVAC Service Manager Position £55,000 £65,000 basic salary (DOE) Performance-related bonus Company vehicle or car allowance + fuel card Excellent overtime opportunities 25 days annual leave + bank holidays Pension scheme Fully funded training and development opportunities Travel pay and business expenses covered Opportunity to work across a varied portfolio of commercial HVAC sites Clear progression opportunities within a growing organisation Please send in your CV to be considered for this role. Keywords: HVAC Service Manager, HVAC Manager, HVAC Engineering Manager, Mechanical Services Manager, Service Manager, Engineering Manager, HVAC Engineer, Senior HVAC Engineer, Mechanical Engineer, HVAC Maintenance, HVAC Service, HVAC PPM, HVAC Reactive Maintenance, Air Conditioning, Heating, Ventilation, Chillers, AHU, FCU, VRF, VRV, Refrigeration, Refrigerant Management, BMS, Mechanical Services, Building Services, Maintenance Manager, Field Service Manager, Service Engineering Manager, Technical Manager JBRP1_UKTJ

DescriptionHybrid with regular travel to Nursery Group Sites across the UK Role Summary To support and monitor compliance, quality, and standards across Monkey Puzzle Nursery Group. The role is responsible for advising and supporting nursery management teams, and practitioners to deliver high-quality care and education. This role contributes to the continuous improvement and excellence of all Monkey Puzzle Nursery Group sites.Key Responsibilities Operational Leadership Conduct audits of teaching practices and environments, producing clear action plans to support rapid improvement. Maintain accurate records using platforms such as Monday.com and SharePoint. Attend relevant industry events and networks. Manage a schedule of nursery visits, ensuring consistent quality monitoring across the network. Use audit trend data to create and implement focus plans with the team. Alongside the Operations Manager, coach and support Nursery Managers to deliver operational excellence and achieve organisational objectives Work collaboratively with the Operations Manager to monitor and analyse key performance indicators (KPIs), including occupancy, staffing, financial performance, compliance and customer satisfaction, implementing improvement plans where required alongside Nursery Growth Plans Support Nursery managers in overseeing operational budgets while maintaining high quality provision Work collaboratively with Head Office support functions, including HR, Finance and Marketing, to achieve company goals Ensure policies, procedures and operational standards are implemented consistently across all Nursery Group Sites Quality & Regulatory Compliance Deliver high-quality advice, training, and support to nurseries, tailored to their individual needs. Develop and implement Quality Support Plans where operational weaknesses are identified. Write high-standard visit reports, with constructive and clear feedback. Provide guidance on equalities legislation and ensure inclusive practice is embedded. Ensure all settings comply with the Early Years Foundation Stage (EYFS), statutory compliance in safeguarding and health & safety, including Ofsted and HSE requirements. Stay informed of sector developments and apply relevant research to improve practice. Contribute to policy, system, and training development. Monitor safer recruitment and appropriate staff deployment in line with legal requirements. Support settings through inspections, ensuring teams are well prepared and confident in demonstrating Strong Standard practice. Curriculum and Pedagogical Oversight Support Nursery Managers and leadership teams to develop inspiring learning environments that promote children's learning, development and wellbeing. Champion the delivery of a high-quality, child-centred curriculum that reflects the principles of the Early Years Foundation Stage. Monitor curriculum implementation through regular quality visits, observations and professional dialogue. Drive improvements in teaching, learning and assessment through coaching, mentoring and quality improvement approaches. Encourage innovation and the sharing of best practice across all settings to enhance children's outcomes. Support & Engagement Build strong relationships with Nursery Managers to ensure consistent brand standards and shared goals. Support new openings through Ofsted registration and setting setup. Work collaboratively with the Operations Manager in supporting recruitment, retention, succession planning and workforce stability across the Nursery sites. Foster an inclusive, positive and high-performing culture aligned with organisational values. Facilitate collaboration between settings to share expertise, celebrate success and drive continuous improvement. Early Years Training & Development Collaborate with the training department to deliver a robust CPD programme and evaluate its impact on childrens outcomes. Support settings with SEND strategies and inclusive practice. Monitor and support safeguarding practices, ensuring compliance with all statutory requirements. Promote a culture of continuous professional development for all colleagues across the region. Collaboratively work with the Operations Manager in coaching, mentor and develop Nursery Managers and leadership teams to strengthen leadership capability and improve outcomes. Deliver and facilitate training, workshops and professional learning opportunities in early years practice, safeguarding, leadership and operational excellence. Ensure all mandatory training is completed and that colleagues remain up to date with legislative and best practice developments. Encourage reflective practice and continuous learning to drive improvements in quality, teaching and leadership across all settings.Essential Experience & KnowledgeEssential: • Level 3 Early Years Qualification (Full and Relevant), • Strong knowledge of the EYFS statutory framework, • Experience working within early years settings, • Knowledge of Health & Safety standards in early years, • Ability to create and implement action plans, • Experience supporting settings through rapid improvement, • Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint) Desirable:, • Experience managing or overseeing multiple early years settings, • Experience supporting new settings through Ofsted registration, • Familiarity with Microsoft Office365 tools (Teams, SharePoint, OneDrive) Skills & Attributes, • Passionate about early years education, • Experienced in leading nurseries with a track record of Good or Outstanding Ofsted outcomes, • Reflective and analytical, open to challenging your own assumptions, • An excellent communicator, both verbally and in writing, • A team player who shares knowledge and promotes best practice, • Organised and skilled in managing priorities, • Committed to ongoing professional development, • Calm under pressure and solution-oriented, • Personable, adaptable, and able to inspire others Objectives Quality & Compliance • Achieve 100% Good or Outstanding Ofsted ratings across all corporate nurseries., • Support intensive turnaround plans for any Needs Attention sites, with bi-weekly check-ins until reinspection. Nursery Manager & Leadership Development (Corporate), • Develop a quarterly leadership development programme for corporate Nursery Managers, focusing on commercial acumen, quality improvement, and people management. Working alongside Head of Early Years & operations. Training & Quality Development, • Contribute to the design and delivery of an annual Early Years Quality & Compliance Training Calendar for all and managers, achieving X% participation from targeted sites., • Provide tailored improvement training for Amber or Red audit sites within 4 weeks of audit, with improvement monitored over 12 weeks. Strategic Contribution & Growth Support, • Contribute to operational changes or curriculum developments to improve brand reputation, parent satisfaction, and Ofsted outcomes. Team Leadership & Performance Management, • Ensure delivery of occupancy, quality, and compliance targets across your respective settings. Benefits Length of Service Recognition: We want you stay with us! We recognise and reward your length of service with Monkey Puzzle Enhanced Maternity Pay: Enhanced pay after 2 years service Private Healthcare YuLife: You will be enrolled into our Group Life Assurance policy and have access to the YuLife app Flexible Working Conversion based incentive Social Events: We arrange catch ups with the team alongside our Christmas parties Additional Annual Leave Entitlement: 25 days plus 8 UK bank holidays Early finish on a Friday! #Berkhamsted Safeguarding Statement Monkey Puzzle Day Nurseries are committed to Keeping children safe; therefore, it is necessary for the appropriate level of criminal record Disclosure and Barred check to be undertaken. All posts involving direct contact with children and vulnerable adults are exempt from the Rehabilitation of Offenders Act 1974. However, amendments to the Exceptions Order 1975 (2013 & 2020) provide that certain spent convictions and cautions are 'protected'. These are not subject to disclosure to employers and cannot be taken into account. All candidates will be asked to provide details of all unspent convictions, you may be asked for further information about your criminal history during the recruitment process. If your application is successful, this self-disclosure information will be checked against information from the Disclosure & Barring Service before your employment commences. JBRP1_UKTJ

Job Title: Technical Manager (Hybrid) Location: Unit 7a, Odhams Trading Estate, St Albans Road, Watford, WD24 7RY Salary: Competitive Job Type: Permanent, Full Time. 40 hours per week, with core office hours of 08:30-17:00, Monday to Friday, including a 30-minute lunch break. The role is hybrid, with an average requirement to work from the office a minimum of 3 days per week. Office days will need to remain flexible to meet business and operational requirements. We are looking for an experienced and commercially minded Technical Manager to lead our technical agenda and ensure Vegetarian Express continues to meet all relevant food safety, quality, regulatory and customer requirements across the production, storage and distribution of our products. This is a key role within our Operations function, with responsibility for maintaining technical integrity across the business, leading the Technical/QA function, and ensuring we remain audit-ready and compliant. You will play a critical role in protecting our customers, our products and our reputation, while supporting innovation, business growth and continuous improvement. You'll be a hands-on technical leader who is equally comfortable working on the operational floor, engaging with suppliers and customers, and presenting technical performance and risk to senior leadership. Key Responsibilities: Certification, compliance and audit readiness; Own and deliver BRCGS and other external certification programmes, including gap analysis, corrective action planning, documentation, training, audit management and continuous improvement activity. Lead the response to customer audit non-conformances, including root cause analysis, corrective and preventive action, and close-out with customer technical teams. Act as the primary technical contact for customer audits, third-party auditors and enforcement authorities Maintain permanent audit readiness across the site Provide technical leadership for own-brand conversion, packaging and product compliance projects. Food safety, quality systems and technical governance; Own, develop and maintain the HACCP plan, ensuring risk assessments are current and operationally embedded Build and maintain the quality management system, including specifications, traceability, labelling compliance, supplier approval and raw material risk profiling Develop, implement and maintain accurate product specifications. Provide expert oversight of allergen management and controls across a multi-temperature environment Establish and manage testing regimes, product verification, shelf-life validation and environmental monitoring Investigate customer and supplier complaints and non-conformances, driving corrective action and trend analysis Ensure that technical governance is in place to deliver audit compliance with respect to internal, external, legal and customer requirements Monitor departmental KPI's and develop a quality culture Provide leadership and direction to ensure that within the function people are kept engaged, focused, developed and delivering to their potential Keep up to date with relevant legislation and implement changes where required. Work closely with Supply Chain and Operations with the introduction of new raw materials, packaging materials and products Delivery of customer complaint information and other monthly information as requested by internal and external stakeholders Commercial support and continuous improvement; Support new product development and product changes from a technical and legal perspective Manage supplier technical performance and raw material specifications Provide technical support in customer onboarding and tenders, where certification and compliance are increasingly a commercial requirement Report monthly to the Director of Operations on technical KPIs, audit status, complaints and programme progress Manage the technical resource within budget and set realistic project schedules. Consistently deliver high-quality service to both internal and external stakeholders. Provide day-to-day technical support to suppliers, logistics and internal teams to maintain continuity of product and ingredient supply. Essential Qualifications & Experience: HACCP Level 3 qualification. Full clean driving licence. Proven experience as a Technical Manager, Food Safety Manager or Senior QA Manager within food manufacturing. Experience managing customer, supplier and third-party audits. Experience handling and closing out non-conformances under time pressure. Demonstrable auditing skills. Proven experience in the technical aspects of food storage and distribution. Strong working knowledge of HACCP, UK food law, food safety, labelling and allergen legislation. What We Offer: Competitive salary based on experience 33 days' holiday, including public holidays Option to purchase up to 3 additional days' annual leave Cash health plan, including money back towards dental, optical, physiotherapy and other eligible treatments Life assurance - 4 x salary Staff discount on all products Pension - 3% employer contribution and 5% employee contribution Hybrid working, with a minimum of 3 days per week in the office, with flexibility around business needs. Candidates with experience of; Senior Technical Manager, Food Technical Manager, Food Safety Manager, Senior Food Safety Manager, Technical Services Manager, Quality Manager, Senior Quality Manager, may also be considered TPBN1_UKTJ

Disrepair Supervisor Finchley Property Services Division Fortus Recruitment are currently representing a leading maintenance contractor who are seeking an experienced Disrepair Supervisor to join their Property Services division. This role is based in Finchley and sits on a newly awarded contract. Key Responsibilities Liaise with the works scheduling team and sub-contractors to ensure accurate job information, timely report submissions, appropriate work allocation, and invoicing. Carry out pre- and post-inspections to ensure works are completed to a high standard. Support the Service Delivery Manager (SDM) in overseeing contractors to ensure excellent service delivery. Identify and implement process improvements to enhance efficiency, control costs, and meet agreed targets. Provide data, reports, and management information (MI) to support quality control and budget monitoring. Monitor sub-contractor performance and attend monthly meetings. Liaise with internal and external stakeholders, including legal departments, client representatives, and local authorities. Manage day-to-day team administration. Attend client panels, consultations, and stakeholder meetings. Act as a key point of contact for customers, ensuring queries and complaints are resolved promptly and professionally. Skills, Qualifications & Experience Trade qualification (e.g., Plumbing, Carpentry, Electrical, or similar repairs sector trade). Proven specialist knowledge and/or experience in Legal Disrepair (essential). Previous supervisory experience, ideally within responsive repairs or minor works. Strong IT literacy, including MS Office (Excel, Word, PowerPoint, Outlook, Teams) and job management systems (Accuserv knowledge advantageous). Strong communication and interpersonal skills, both written and verbal. Numerate with good analytical skills and the ability to interpret data. Leadership and people management capability. Commercial awareness and understanding of cost efficiency. Resilient, able to work under pressure and meet deadlines. Proactive, hands-on, solutions-focused approach with a positive attitude. Strong customer focus and attention to detail. Experience managing specialist sub-contractors (preferred). Full, clean UK driving licence If you are interested in this position please apply or if you would like to have a confidential chat please call Josh Fenn at Fortus Recruitment Group. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employe TPBN1_UKTJ

Technical Services Manager Hertfordshire Salary: £70,000 Location: Hertfordshire Sector: Technical Facilities Management Background: M&E / Engineering The Opportunity We are currently recruiting for an experienced Technical Services Manager to join a leading facilities management operation in Hertfordshire. This is an excellent opportunity for a technically strong FM professional with an M&E engineering background who is looking to take responsibility for the technical delivery, compliance and performance of a high-quality site. Key Responsibilities Lead the day-to-day technical facilities management operation across the site. Manage and develop engineering teams and specialist contractors. Oversee all planned preventative and reactive maintenance activities. Ensure all M&E services are maintained to a high standard and in accordance with contractual requirements. Take responsibility for statutory compliance, health & safety and technical assurance. Monitor contractor performance against agreed KPIs and SLAs. Manage the delivery of PPM, reactive maintenance and remedial works. Review technical reports, maintenance records and compliance documentation. Manage technical projects, lifecycle works and asset improvement programmes. Work closely with the client and wider FM team to ensure excellent service delivery. Identify opportunities for continuous improvement and improved operational efficiency. Provide technical leadership and support during audits, inspections and client meetings. About You Strong experience within Technical Facilities Management . Solid M&E engineering background . Ideally qualified to Level 3 or equivalent in an electrical or mechanical discipline. Previous experience managing engineering teams and technical contractors. Strong understanding of statutory compliance and planned maintenance. Excellent communication and stakeholder management skills. Able to work confidently with clients, contractors and senior management. Commercially aware with a strong focus on service delivery. Salary: £70,000 If you're an experienced Technical Services Manager looking for your next opportunity in Hertfordshire, we'd be keen to hear from you. TPBN1_UKTJ

We are now seeking a Regional Marketing Manager to lead and continue to grow our existing Door to Door Canvass Teams in North West London. We are seeking an experienced Leader with direct sales/marketing/canvassing experience who is now looking to move into a senior position. With your drive and enthusiasm, you will be part of the senior team, supporting the Regional Sales Manager to increase lead generation and build on our current canvassing teams to help the region to fulfil its potential! You will take the lead in Regional Recruitment Activities, ensuring the region recruits to target. Applying your canvassing skills and knowledge, you will inspire, guide and effectively coach, train and mentor our self employed partners to continue to achieve targets and to build on their current success. This is us ! Anglian Home Improvements, the UK's leading home improvement business, proud of our craftsmanship and service, which has kept customers coming back time and time again for over 60 years. The quality products and excellent customer service are only made possible by having great people representing us, from the first point of contact our customers are presented with knowledgeable, polite, and enthusiastic individuals– and we are seeking a Regional Marketing Manager to lead our local canvassing teams. What you'll be doing Supporting the Regional Sales Manager to achieve regional lead, sales and establishment targets. Participating and driving regional recruitment focused activities including local networking, attending regional jobs/recruitment fairs and where appropriate working in conjunction with local job centres. Lead and follow the companies recruitment/on-boarding processes providing consistency and enhancing candidate experience. Driving retention through the delivery of timely and professional coaching and training to Marketing Team Leaders and Agents. What we're looking for Successful proven experience as a Canvassing Team Leader who has consistently exceeded targets in sales and marketing. Ideally experienced within Home Improvements (or similar!) . Experience of recruiting self-employed canvassers. Highly motivated, with the natural ability to motivate & guide people to achieve targets. The ability to work to strict deadlines in a fast paced and results driven environment. Have a proactive approach and results driven. Flexible towards varied workloads, working hours and willing to travel. Committed to continuous personal development through internal resources and own initiatives. A driver with a full UK driving licence. What We Offer Competitive salary £30,000 Basic with OTE up to £55,000 Compa ny Vehicle Minimum 31 days holiday increasing with service Pension High street discounts employee scheme Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Companys value of Succeed Together we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees. TPBN1_UKTJ

Internal Account Manager – Packaging Location: Letchworth Salary: £28,000-35,000 DOE Hours: Monday to Friday, 08:30–17:00 Holiday: 23 days plus bank holidays Start Date: Immediate start available The Opportunity We are currently recruiting for an experienced Internal Account Manager to join a well-established business operating within the packaging industry. Working closely with the external sales team, you will take responsibility for managing and developing existing B2B customer accounts, responding to enquiries, preparing quotations and identifying opportunities to increase account value. This is an excellent opportunity for someone with existing packaging industry experience who enjoys building strong customer relationships and has a commercially minded approach to account management and sales. Key Responsibilities Manage and develop a portfolio of existing customer accounts, acting as their main day-to-day point of contact. Handle incoming enquiries and prepare accurate, competitive quotations within agreed timescales. Proactively follow up quotations and outstanding opportunities to convert enquiries into orders. Identify and develop lower-spend accounts, working to increase their value and potential over time. Provide excellent day-to-day customer support, dealing with queries, orders and any issues efficiently. Work closely with external sales, production and operations teams to ensure a smooth and reliable customer experience. Identify additional sales opportunities across existing accounts. Maintain accurate customer, quotation and order information. Ensure customer specifications, dimensions, pricing and delivery requirements are handled with a high level of accuracy. About You The successful candidate will have previous experience within the packaging industry – this is essential. You will ideally have a strong understanding of packaging products and processes, particularly within corrugated packaging. This may include knowledge of: Corrugated board grades Box styles and specifications Dimensions and bespoke packaging requirements Minimum order quantities Lead times General packaging products and terminology Experience gained within a packaging manufacturer, merchant, distributor or similar environment would be particularly relevant. You should also have: Proven experience managing B2B customer accounts. Experience preparing quotations and following up sales enquiries. Excellent telephone and customer-service skills. A commercially aware approach, with the confidence to identify and develop additional sales opportunities. Strong attention to detail, particularly when working with specifications, dimensions and pricing. The ability to work effectively with sales, production and operational teams. A proactive, organised and customer-focused approach. What's on Offer Competitive salary, dependent on experience. 23 days' annual leave plus bank holidays. Company pension scheme. Monday to Friday, 08:30–17:00, with a one-hour lunch break. Immediate start available for the right candidate. Opportunity to develop and grow existing customer accounts within an established packaging business. How to Apply If you have packaging industry experience and are looking for your next opportunity within internal sales and account management, we would be keen to hear from you. Please submit your CV to apply. Successful candidates will be contacted to discuss the role and next steps. or contact me: #INDLEI TPBN1_UKTJ

Trading Standards Team Leader Barnet Contract £220.05 per day PAYE or £289.37 per day limited paid via umbrella company inside IR35 Our client is looking for an experienced Trading Standards Team Leader 2 days remote, 3 days in the office. The candidate must have weights and measures accreditation This is one of many vacancies we are recruiting for please visit our website for more opportunities. To support the Counter Fraud and Trading Standards Manager in the effective leadership, management and delivery of the Trading Standards service, ensuring the Council's statutory responsibilities are discharged in a professional, proportionate and legally compliant manner. The postholder will provide operational leadership to a team of Trading Standards professionals, overseeing performance, workload allocation, complex case management, quality assurance and professional development. To lead and undertake complex Trading Standards investigations and enforcement activities, providing expert technical advice and guidance to officers, managers, elected members, businesses and partner agencies. The postholder will ensure that enforcement activity is intelligence-led, evidence-based and aligned with the Council's enforcement priorities and corporate objectives. To act as the Council's Lead Officer for Weights and Measures. To protect the health, safety and economic wellbeing of residents, consumers and legitimate businesses by promoting compliance, providing professional advice and taking appropriate enforcement action using a range of statutory powers where necessary. To develop and maintain effective relationships with councillors, partner organisations, regional and national Trading Standards bodies and other stakeholders, ensuring that local issues are addressed effectively and that elected members are kept informed of significant enforcement activity and outcomes within their wards. Ensure efficient and effective triaging of complaints/referrals into the team, monitoring cases by priority PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer

If you are an experienced Repairs Manager who is committed to leading a dispersed work-force of operatives, and want to help us shape and create a great service for those who need us most, this could be the role for you! About you: Proven track record in operational repairs management across a large property portfolio, preferably within social housing, supported housing or a charitable setting. Experience of leading, developing and performance managing Direct Labour Organisation (DLO) teams to deliver high-quality responsive repairs, void works and property maintenance services. Strong commercial awareness, with the ability to manage budgets, control contractor spend and ensure the most effective use of in-house resources. Experience of overseeing contractor relationships, particularly for specialist works, ensuring quality, value for money and compliance with agreed service standards. Knowledge of property compliance, health and safety requirements and the Housing Health and Safety Rating System (HHSRS). Excellent communication, problem-solving and decision-making skills, with the confidence to lead operational teams and work collaboratively with internal and external stakeholders.What you’ll be doing: Lead the day-to-day management of responsive repairs, void works and property maintenance across the designated region, ensuring services are delivered efficiently, safely and to a consistently high standard. Manage and optimise the use of the Direct Labour Organisation (DLO), ensuring field teams are well planned, productive and focused on completing the right work at the right time. Use contractors strategically to support the DLO, with a clear focus on specialist works, peak demand, compliance requirements and activities where external expertise provides best value. Monitor repairs performance, productivity, quality, customer satisfaction and cost control, using data to identify service improvements and drive accountability. Line manage field teams, setting clear expectations around performance, health and safety, customer service, workmanship and compliance with policies and procedures. Work closely with colleagues across property services to support effective asset management, void turnaround, planned maintenance and property compliance. Review customer feedback, complaints and operational trends, implementing practical improvements that improve service delivery and resident experience. Present clear reports to the Senior Leadership Team on key operational metrics including repairs performance, voids, DLO productivity, contractor usage, property standards and customer satisfaction

Position: Workshop Semi-Skilled / Skilled Technician Location: Harrow Council, London Borough of Harrow, Middlesex, HA3 8NT Employer: Pertemps Recruitment Partnership (on behalf of Harrow Council) Contract Type: Temporary assignment Hours: Up to 40 per week Pay: £21.23 - £24.16 per hour (PAYE), negotiable depending on experience Role Overview: Pertemps is proud to present an excellent opportunity for a motivated and experienced Workshop Semi-Skilled / Skilled Technician to join Harrow Council's fleet services team. This temporary role offers a competitive hourly rate, structured training, career development opportunities, and 21 days of annual leave (plus bank holidays). Key Responsibilities: Carry out regular inspections, servicing, and repairs of vehicles, equipment, and plant machinery. Ensure all fleet assets are maintained to the highest standards, remain operational, and comply with Health & Safety regulations, Operator Licence requirements, and DVSA standards, minimising disruption to service delivery. Diagnose and report recurring manufacturer faults to the Workshop Supervisor or Manager. Participate in ongoing training to enhance technical knowledge and support the delivery of a safe, reliable fleet. Work flexibly within shift patterns, including weekends, standby, and callouts, to ensure service coverage during core business hours. Contribute to achieving a 100% first-time MOT pass rate for fleet vehicles. Promote teamwork and collaboration, while taking personal responsibility for assigned tasks.Candidate Profile: Holds a valid UK Driver's Licence with access to a personal vehicle. Holds a current UK Heavy Goods Vehicle (HGV) Licence. Qualified, or willing to train, in MOT testing for Classes 4, 5, and 7. Experienced in ensuring compliance with Operator Licence and DVSA requirements for fleet vehicles. Adaptable to changing demands, with the ability to meet objectives, resolve issues, and make sound decisions. Strong communication skills, both verbal and written, with effective presentation and interpersonal abilities.About us: For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees. London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting (url removed)

Are you an experienced Service Delivery Manager who thrives on managing high-value customer relationships, driving service excellence and identifying commercial opportunities? Think Specialist Recruitment are delighted to be working with a leading business to recruit a Service Delivery Manager to take ownership of some of their largest and most strategically important customer accounts. This is a high-profile role where you'll be trusted to build strong relationships with senior stakeholders, ensure exceptional service delivery and act as the bridge between customer requirements and internal operational teams. Salary - £70,000 plus benefits Monday - Friday - Office based in Watford Some of the duties will include: Own and develop relationships with key customer stakeholders Become the trusted primary contact for your portfolio of major accounts Lead regular service review meetings with customers, presenting performance, KPIs, issues and improvement plans Ensure service delivery consistently meets agreed contractual commitments Proactively identify and resolve customer issues, managing escalations through to completion Work closely with internal operational and technical teams to deliver outstanding customer outcomes Analyse service performance and identify opportunities for continuous improvement Prepare compelling proposals and executive-level reports tailored to customer requirements Maintain a strong understanding of customer needs, priorities and future requirements The suitable candidate: Previous experience within Service Delivery Strong customer relationship and stakeholder management skills Experience managing key or strategic accounts Excellent communication and presentation skills A commercially minded approach with the ability to identify opportunities within existing accounts Strong problem-solving and organisational skills Experience managing service performance, KPIs and contractual obligations Confidence working with senior customer stakeholders Experience using CRM systems and Microsoft Office Knowledge of service management best practice; ITIL certification would be advantageous A full UK driving licence Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support

Job Title: Commercial Office Operations Manager Location: Potters Bar, Head Office Salary: Competitive salary, dependent on experience, together with company benefits Job type: Permanent, Full Time Working Hours: 9am - 5pm Monday to Friday with an hour for lunch Our client is a leading specialist contractor delivering fencing, security and infrastructure projects throughout the UK. They pride themselves on delivering high-quality projects safely, professionally and collaboratively, supporting both public and private sector clients. As the business continues to grow, we are seeking an experienced and commercially minded Office & Commercial Manager to become a key member of our management team. Role Purpose: This is a pivotal management position responsible for ensuring the smooth day-to-day operation of the Head Office while acting as the link between the Directors and office-based teams. The successful candidate will provide leadership, structure and accountability across the business, ensuring departments communicate effectively, projects and business objectives remain on track, and staff are supported to perform at their best. Its purpose is to provide a clear reporting and management structure that enables the Directors to focus on the wider strategic management of the Group companies. A background in construction, contracting or another project-based business is highly desirable. Key Responsibilities: Office Management Manage the day-to-day operation of the Head Office. Ensure office teams work efficiently and collaboratively. Develop and improve office systems and procedures. Monitor workloads and resource requirements. Promote a positive, professional and accountable working culture.Management and Leadership Provide direct management and support to office-based teams. Conduct regular one-to-one meetings and performance reviews. Assist with staff development, coaching and mentoring. Help resolve operational issues before escalation to the Directors. Encourage clear communication and effective collaboration between departments.Commercial and Operational Support Monitor operational performance across departments. Coordinate reporting from Commercial, Estimating, Project Management, Accounts, SHEQ and Support teams. Produce clear and timely management reports for the Directors. Track business KPIs and departmental performance. Identify opportunities to improve efficiency, service and profitability.Project and Business Coordination Support the planning and coordination of major projects and business priorities. Ensure information flows effectively between departments. Monitor progress against agreed business objectives and actions. Assist the Directors with strategic initiatives and continuous improvement projectsCompany Administration and Governance Coordinate management meetings and follow up agreed actions. Prepare agendas and record decisions where required. Maintain company policies, procedures and key records. Support company governance and statutory administration as appropriate to the role. Support compliance activities alongside the SHEQ, Accounts and relevant management teams.Key Relationships: The role will work closely with the Managing Director, Contracts Director, Commercial Team, Estimating Team, Project Management Team, Accounts Department, SHEQ Department, Project Support, Reception and Administration, and Buying and Logistics teams.Person Specification: Essential: Previous experience in an Office Manager, Operations Manager, Business Manager, Commercial Manager or similar management role. Strong commercial awareness and an understanding of how operational decisions affect business performance. Excellent organisational, planning and prioritisation skills. Experience managing people, setting expectations and developing teams. Confident communication skills and the ability to influence at all levels. Strong reporting, analytical and problem-solving skills. Good IT skills, including Microsoft Office.Desirable: Experience in construction, civil engineering, infrastructure, utilities or a related contracting environment. Experience working within a project-based business. An understanding of contracts, commercial processes, project delivery or quantity surveying principles. Experience implementing business processes and continuous improvement initiatives. Experience supporting company governance or senior management reporting.Personal Attributes: Commercially minded and business focused. Professional, approachable and able to build trust across the organisation. Calm under pressure and comfortable managing competing priorities. Highly organised, dependable and discreet. A natural leader who supports people while maintaining accountability. Solutions focused and willing to take ownership. Able to make decisions confidently and challenge constructively when appropriate.Benefits: Company Pension Scheme Company Phone Company Laptop Simplyhealth Scheme Company CarPlease click APPLY to submit your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Office Manager, Admin Manager, Admin Manager, Admin Operations Manager, Business Manager, Commercial Manager, Office Manager may also be considered for this role

General Manager Location: Hertfordshire Salary: £70,000 + Tronc + 15% Bonus Platinum Recruitment is working in partnership with a highly regarded independent countryside restaurant and events business in Hertfordshire to recruit an experienced General Manager. This is a fantastic opportunity to lead a food-led hospitality business with multiple revenue streams with the AA Rosette Restaurant at the heart of the operation. What's in it for you? Salary up to £70,000 Circa £7,000 Tronc 15% annual bonus Excellent career opportunity within a successful independent business Lead a large and diverse hospitality operation Strong focus on quality food, service and guest experienceAbout the Business This is a restaurant with rooms rather than a traditional hotel, with food and hospitality at the heart of the operation. The operation spans multiple revenue streams, including a quality restaurant, private and outdoor dining, a busy events business and boutique accommodation. With a turnover of £4.5m, this is a sizeable and commercially successful operation requiring a confident and experienced General Manager. What's involved? As General Manager, you'll take overall responsibility for the operational and commercial performance of the business. You'll be responsible for: Leading and developing a large hospitality team. Overseeing restaurant, events, weddings and accommodation. Driving sales, profitability and commercial performance. Maintaining exceptional food, service and guest standards. Working closely with the culinary team to maintain the food-led identity. Managing budgets, costs and operational performance. Ensuring the successful delivery of weddings and events. Developing the team and supporting the continued growth of the business.We're looking for an experienced General Manager with a strong background in quality fresh food and experience managing multiple revenue streams. You'll need to be a confident, commercially astute and hands-on leader. Sound like the role for you? We'd love to hear from you! Click Apply Now and one of the team will be in touch to discuss this General Manager opportunity in Hertfordshire. Don't forget to ask your consultant about our "Recommend a Friend" scheme and find out how you could earn up to £250 for a successful referral. Consultant: Jason Reed Job Number: 48953 / INDCHEFS Job Title: General Manager Location: Hertfordshire Platinum Recruitment is acting as an Employment Agency in relation to this vacancy

The Company: Emelec Building Services Ltd is an equal opportunities employer specialising in building services contracting across the Commercial, Industrial, Film, Medical, Retail and Leisure sectors. Our services cover all aspects of M&E installation, maintenance and compliance for commercial buildings — including new installations, repairs, modernisation and refurbishment. The Role: Reporting directly to the Director, the Facilities Manager will take ownership of a number of key hard services Facilities Management contracts. The role will involve ensuring that all planned and reactive maintenance activities are completed efficiently, safely and to the highest standards, whilst maintaining full compliance with statutory and contractual requirements. The Facilities Manager will oversee the Works Controller and a team of multi-skilled engineers, ensuring that works are delivered to meet client expectations and that Emelec continues to provide the professional, reliable service our clients have come to expect. Key Responsibilities: Contract Management • Take full responsibility for the day-to-day management of a portfolio of hard services FM contracts., • Ensure all PPM and reactive works are completed within agreed timescales, budgets and quality standards., • Manage and monitor KPIs and SLAs, ensuring continuous contract performance improvement., • Develop strong client relationships, acting as the main point of contact for contract delivery., • Ensure compliance with statutory maintenance and certification requirements including electrical testing, HVAC, fire systems, emergency lighting and water hygiene., • Ensure all relevant documentation, including RAMS, method statements and service records, are accurately maintained and up to date., • Prepare contract performance reports and present findings to the Director as required., • Manage sub-contractors and suppliers, ensuring their performance meets Emelec’s standards and that all required PQQs, insurances and accreditations are current. Legionella and Compliance • Take lead responsibility for ensuring all Legionella control measures are implemented and recorded in line with L8 and HSG274 guidance., • Oversee temperature monitoring, TMV servicing, sampling schedules and remedial actions., • Liaise with water hygiene specialists and maintain full audit trails of all documentation., • Ensure all statutory compliance requirements are understood, planned and achieved across all managed sites., • Conduct and review risk assessments as required to maintain a safe and compliant environment. People Management • Line manage the Works Controller and a team of Engineers, ensuring that workloads are balanced and that the team operates effectively and efficiently., • Support and mentor the Works Controller to ensure smooth coordination of planned and reactive works., • Oversee engineer scheduling, workload allocation and job completion through simPRO., • Promote a proactive culture of accountability, teamwork and safety awareness., • Conduct toolbox talks and ensure policies, procedures and safe working practices are followed at all times., • Identify training and development needs within the team and arrange for appropriate learning opportunities. Financial and Operational Management • Work with the Director to manage contract budgets, costs and profitability., • Review and approve supplier quotations to ensure best value for money., • Monitor and control labour utilisation, materials spend and sub-contractor performance., • Identify opportunities for contract growth and additional works through proactive client engagement., • Ensure all invoices, purchase orders and job sheets are processed accurately and in a timely manner through simPRO. Health, Safety and Environment • Maintain and promote the highest standards of health and safety across all operations., • Carry out site inspections to ensure safe systems of work are in place and adhered to., • Investigate and report on any incidents or near misses, implementing corrective actions promptly., • Support continuous improvement in safe working practices and compliance with company policies. Key Requirements: Have proven experience in managing hard services FM contracts within commercial or industrial environments. Demonstrate strong understanding of mechanical and electrical systems, statutory maintenance and compliance requirements. Have sound knowledge and practical experience of Legionella management and water hygiene controls. Possess excellent organisational and communication skills, capable of managing multiple contracts simultaneously. Be a strong leader, capable of motivating and developing teams to deliver high-quality outcomes. Be confident liaising with clients, suppliers and engineers at all levels. Have experience with CAFM systems (knowledge of simPRO desirable). Be commercially aware, with good understanding of budgeting and financial control. Have strong attention to detail and a methodical approach to problem solving. Be IT literate, with proficiency in MS Office (Outlook, Excel, Word). Hold a full UK driving licence and be able to travel to sites as required. Desirable Requirements: Relevant qualifications in Mechanical, Electrical or Building Services disciplines. IOSH Managing Safely or equivalent H&S qualification. Experience in managing compliance audits or statutory testing programmes. Knowledge of AutoCAD or the ability to interpret technical drawings. Location: Watford (office-based with regular site visits)

O'NEILL & BRENNAN Infrastructure Engineer 2nd/3rd Line Infrastructure Engineer | IT Department | Full-Time Reports to: Head of IT Operations The Position The Infrastructure Engineer will provide effective IT and infrastructure support across all aspects of the business, locally and throughout all regional offices. The role is responsible for managing the IT Helpdesk team, ensuring calls and tickets are logged and resolved in a timely manner, while also taking ownership of the company's Microsoft Server, Desktop, Microsoft 365, Azure cloud, networking, and endpoint management environments. The role works closely with the Developers, Azure Architects, and Network Architects to support and evolve the organisation's infrastructure, and provides exposure to a wide range of infrastructure, networking, and cloud projects. This role reports directly to the Head of IT Operations. Duties / Areas of Responsibility The position will involve the following areas of responsibility: Managing and mentoring the IT Helpdesk team, ensuring calls are answered and tickets are logged and resolved in a timely manner Diagnosing and resolving technical issues remotely and on site Undertaking small- to medium-sized IT and infrastructure projects as instructed by management Providing desktop and server support Supporting and maintaining Microsoft Server / Desktop operating systems, Microsoft 365, and Azure environments Setting up and configuring new laptops, desktops and mobile phones (Android and iOS) Installing and maintaining authorised software Reporting faults and maintaining logs on servers, desktops and laptops Completing internal user desk moves Ensuring all logs for equipment and users are maintained Making and logging purchases for IT equipment Ensuring licensing for all software purchased is recorded and maintained Active Directory, Microsoft Entra ID (Azure AD) and Microsoft 365 user maintenance, including Single Sign-On (SSO) and Conditional Access policy administration Responsible for managing Azure Backups / Recovery Services Vault configurations Managing disaster recovery and business continuity using Azure Site Recovery, including replication, failover, reprotect and failback of critical infrastructure Administering Microsoft Purview for data governance and compliance, and Microsoft Defender for endpoint and identity protection Managing endpoint devices via Microsoft Intune, including device enrollment, configuration and compliance policies Writing and maintaining PowerShell scripts to automate routine administrative and operational tasks Preparing documentation and user guides Performing basic administrative support duties, as required, to meet specific operational objectives Ensuring that a high level of customer service and support is provided to all internal and external staff Supporting custom internal applications Working alongside Developers, Azure Architects, and Network Architects on infrastructure and networking design and delivery Skills and Experience The ideal candidate will have a high level of customer service experience and Microsoft certifications. A minimum of 2 years of experience supporting Windows Desktops and Servers is required, along with all the expected qualities of an experienced Infrastructure / Support engineer. Essential skills Active Directory management – Users and Computers, Group Policy, Network Printers, Shares, etc. Microsoft Entra ID (Azure AD), including SSO and Conditional Access configuration Microsoft Purview for data governance and compliance Microsoft Defender (endpoint and identity protection) Azure Site Recovery and Recovery Services Vault – replication, failover, reprotect, and failback PowerShell scripting for automation of administrative and operational tasks Windows 10 / 11 administration Windows Server administration, version 2016 to 2025 Office 365 / Microsoft 365 user and mailbox administration Cloud & infrastructure experience (Microsoft Azure) Azure Virtual Machine deployment, administration, and troubleshooting (boot diagnostics, serial console, run command, redeploy) Azure Virtual Desktop and FSLogix SQL Server administration on Azure VMs, including SSMS Exchange Hybrid configuration and troubleshooting Microsoft Teams voice administration, including Operator Connect Networking General network administration and troubleshooting – TCP/IP and WAN / LAN / Wi-Fi Azure Virtual Networks, subnets, VNet peering, and hub-and-spoke network design VPN Gateway configuration (Point-to-Site and Site-to-Site) and route troubleshooting Network Security Groups (NSGs) – inbound/outbound rule design and troubleshooting Knowledge of Cisco Unified Communications Manager (Cisco Unify / Cisco UC) – call routing, telephony administration, and troubleshooting Familiarity with switching, routing and Wi-Fi infrastructure in a business environment Desirable skills Experience maintaining a helpdesk ticketing system (preferably ServiceDesk Plus) Incident Management skills, with the ability to identify root cause and apply solutions to resolve Problem Management skills, able to investigate trends and apply a methodical approach to identify root cause and possible solutions Proven experience working within IT service delivery Troubleshooting and problem-solving skills Ability to transfer knowledge within the team or to end users Experience with mobile device management (MDM) solutions (Meraki, SOTI) Microsoft Intune – device configuration profiles, compliance policies and app deployment Endpoint management across Windows, macOS, iOS and Android devices Device enrollment (Windows Autopilot, Apple Business Manager / Automated Device Enrollment, Android Enterprise zero-touch) Mobile Application Management (MAM) and app protection policies Microsoft Defender for Endpoint policy management via Intune Good to know Barracuda email filtering Team & Reporting Structure The successful candidate will manage the IT Helpdesk team and work closely alongside the Developers, Azure Architects, and Network Architects. This role reports to the Head of IT Operations

Location: Watford, Herfordshire Job description: Children's Home Registered Manager We are seeking a passionate, experienced and fully qualified Registered Manager to take the helm of our Ofsted-registered children's residential home in Hertfordshire. This is a rare opportunity to lead an exceptional team dedicated to transforming the lives of children and young people with Learning Disability (LD), Emotional and Behavioural Difficulties (EBD) and complex needs. As Registered Manager, you will be accountable for the day-to-day operational leadership of the home, maintaining full compliance with the Children's Homes (England) Regulations 2015 and Quality Standards, and ensuring the young people in our care are safe, loved, supported and empowered to reach their potential. You will report directly to the Responsible Individual and be supported by the Leadership Team and a wider multi-disciplinary team — including in-house therapeutic support. Your leadership will set the culture, standards and ambitions of the home. Key Responsibilities Leadership & People Management Provide strong, visible and compassionate leadership to build a stable, high-performing residential team Line manage the Team Leader and the full staff team; conduct regular, reflective supervisions Lead recruitment, induction, retention and ongoing professional development of all staff Foster a therapeutic, trauma-informed culture focused on positive outcomes for young people Manage staff rotas, deployment and absence to maintain safe and consistent staffing levels Regulatory Compliance & Ofsted Maintain full compliance with the Children's Homes Regulations 2015 and National Minimum Standards Lead and prepare the home for Ofsted inspections, targeting Outstanding or Good outcomes Ensure the Statement of Purpose is current and reflected in day-to-day practice Complete and act upon Regulation 44 and Regulation 45 reports in a timely manner Notify Ofsted of all notifiable events in accordance with statutory requirements Safeguarding & Risk Management Hold ultimate responsibility for the safeguarding and child protection of all young people Ensure robust risk assessments, behaviour management plans and missing-from-care protocols are in place Oversee thorough recording, review and escalation of all incidents Work closely with LADO, Local Authorities, Police and multi-agency safeguarding partners Ensure all staff are trained to the required safeguarding standards and remain updated Care Quality & Young People's Outcomes Oversee delivery of child-centred, trauma-informed, outcomes-focused care for every young person Monitor, review and update placement plans, care plans and risk assessments regularly Drive measurable improvements in education, health, emotional wellbeing and social development Ensure young people's voices, wishes and feelings are actively heard and shape their care Maintain referral and occupancy management, ensuring appropriate placement matching Financial & Operational Management Support budgets for the home; manage resources efficiently Maintain the physical environment to the highest health, safety and comfort standards Monitor and report on KPIs for people, quality and performance to the Responsible Individual Keep all policies and procedures current, reviewing in line with regulatory changes Multi-Agency & Stakeholder Engagement Build and sustain productive relationships with Local Authorities, commissioning teams and social workers Liaise effectively with families, education providers, CAMHS and health professionals Represent the home at statutory reviews, LAC meetings, professionals' forums and strategy meetings Promote the home's reputation and ethos within the wider children's social care sector Quality Assurance & Continuous Improvement Implement and maintain a robust quality assurance framework across all areas of the home Analyse trends, incidents and feedback data to drive service improvement Lead service development initiatives and champion innovation in care delivery Person Specification Essential Requirements Level 5 Diploma in Leadership & Management for Residential Childcare or working towards it Level 3 Diploma in Residential Childcare or equivalent Minimum 2 years' experience in a senior/deputy/management role in a children's home Proven track record of achieving Good or Outstanding Ofsted ratings Experience conducting staff supervisions and managing a residential team In-depth knowledge of the Children's Homes Regulations 2015 and Quality Standards Strong understanding of safeguarding and child protection frameworks Experience working with children with EBD / complex needs Eligibility to become Ofsted Registered Manager Enhanced DBS check on the Update Service (children's workforce) Right to work in the United Kingdom (sponsorship is not available) * Minimum age of 21 years (Equality Act occupational requirement) How to Apply Please submit your CV and a supporting personal statement directly to (email address removed), CVs alone will not be accepted. Your statement should include specific examples demonstrating your leadership approach, Ofsted experience and commitment to outstanding outcomes for young people. Shortlisted candidates will be asked to complete an Enhanced Self-Declaration and Disclosure form prior to interview. All appointments are subject to satisfactory references and an Enhanced DBS check. We are an equal opportunities employer committed to building an inclusive workforce. We welcome applications from all backgrounds, cultures, nationalities, ages, disabilities, faiths, orientations and gender identities. Work Location: In person

Gas Contracts Manager Location: North London Salary: £50,000 per annum Lead the Delivery of Essential Gas Services An exciting opportunity has arisen for an experienced Gas Contracts Manager to take ownership of a newly secured contract across North London. This position is ideal for a motivated individual with a strong background in contract management who thrives in a fast-paced environment and is passionate about delivering exceptional service standards. Working alongside operational teams, engineers, and clients, you will ensure gas maintenance and compliance programmes are delivered effectively, safely, and in line with contractual expectations. What You'll Be Doing As the Gas Contracts Manager, you will be responsible for the overall performance and day-to-day operation of gas maintenance contracts. You will play a pivotal role in ensuring service delivery targets are achieved while maintaining strong customer relationships and high levels of compliance. Key Responsibilities Take full responsibility for the management and performance of gas contracts. Oversee operational teams and subcontractors to ensure work is delivered efficiently. Monitor service levels, KPIs, and contractual obligations. Ensure all works comply with industry regulations and health & safety requirements. Build strong working relationships with clients and key stakeholders. Carry out site visits, operational reviews, and progress meetings. Manage contract documentation, reporting, and performance data. Identify opportunities to improve service delivery and operational efficiency. What We're Looking For Proven experience managing maintenance or compliance contracts. Strong leadership and team management abilities. Excellent communication and client-facing skills. Experience within social housing, property services, or FM environments is advantageous. Gas industry knowledge or qualifications would be beneficial but are not essential. Full UK Driving Licence. What's In It For You? £50,000 annual salary Company vehicle and fuel card or company car Company pension scheme Annual leave entitlement Life insurance Paid volunteer days Sick pay Free on-site parking Regular company events Genuine opportunities for career progression within a growing organisation Why Join? This is an excellent opportunity to join a forward-thinking business that is continuing to expand its presence within the gas maintenance sector. You'll have the autonomy to manage a key contract, contribute to the company's growth, and develop your career within a supportive and ambitious team

Assistant Project Manager required. Our client is a well-established and market leading design and manufacturer of equipment for the Construction and Building Services industries, who are based in the Hertford area. In order to support the ongoing growth of the business they are seeking an experienced Assistant Project Manager to join their busy Contracts Management team. Assistant Project Manager Position Overview Taking responsibility for project delivery within budget and deadlines from the point of order through to handover Managing suppliers and subcontractors to ensure they meet the required standards Reviewing contractual and commercial requirements including health and safety Overseeing the design process to ensure they meet the client's specification within CDM regulations Attending meetings with customers and suppliers Monitoring project spends and reporting potential issues to the contracts team Liaising with stakeholders on project progress Assistant Project Manager Position Requirements 2+ years of experience within a project related role in the mechanical, electrical, building services or construction industries Relevant training with SMSTS, IOSH & CSCS Manager card is a dinstict advantage Strong communication and negotiation skills Based in a commutable distance of Hertford IT literate, including Microsoft Office software. Assistant Project Manager Position Remuneration £30,000 - £45,000 depending on experience Company laptop and phone 33 days holiday per annum (Inc. Bank Holidays) Private Health Insurance (after qualifying period) Pension Death in Service BenefitBennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for

The Company We are a dynamic, expanding specialist glass and glazing manufacturer supplying trade, commercial, and bespoke markets. With continued investment in technology, automation, and customer service, we are now seeking an Operations Manager to coordinate and elevate all day‑to‑day functions across our production facility and office operations. The Role As the Operations Manager you will take ownership of the smooth running of the entire operation — from manufacturing workflow, liasing with the Production team to customer‑facing office functions. This is a hands‑on leadership role suited to someone who thrives in fast‑paced environments and understands the unique demands a production environment. Key Responsibilities Production coordination — Oversee daily manufacturing activities, ensuring output, quality, and efficiency Workflow management — Plan, schedule, and optimise production through the production manager to meet customer deadlines Office operations — Liase with the processing, estimating, order management, and customer service teams. Cross‑functional leadership — Ensure seamless communication between factory and office functions Continuous improvement — Identify opportunities to streamline processes and enhance performance Health & safety oversight — Maintain compliance and promote a safe working environment Customer focus — As the Operations Manager you will support strong relationships through reliable delivery and responsive service About You You’re an organised, proactive operations leader with a manufacturing background and can demonstrate the ability to coordinate multiple moving parts. Essential Experience As the Operations Manager you have proven experience in manufacturing operations, this could be in any structured manufacturing environment, an understanding of glass and glazing would be great, but not essential. Strong understanding of production flow, quality control, and scheduling Experience overseeing office‑based functions such as processing, estimating, and customer service Confident managing multi‑disciplinary teams in a fast‑paced environment A structured, solutions‑focused approach with excellent communication skills What We Offer Competitive salary and benefits, with excellent growth potential. A growing, well‑invested business with strong market demand The opportunity to shape and develop operational processes A supportive leadership team and a role with genuine influence If you are the Operations Manager or General Manager we are looking for and want the opportunity to work in an environment with no politics and red tape, then please send a CV in the strictest confidence

Theatre Manager | Theatre Department | Spire Bushey Hospital | Private Hospital | Full time - 37.5hrs | £5000 Joining Bonus | Competitive salary plus excellent benefits | Spire Bushey Hospital have a new and exciting opportunity for an experienced Theatre Manager to lead their fantastic Theatre team on a full-time basis, working 37.5 hours per week. Working as part of our theatre team you will be providing a caring support service to our patients, whilst leading a brilliant team. We are pleased to be offering a £5000 joining bonus for direct applications for this role Spire Bushey Hospital is one of North London and Hertfordshire's leading private hospitals, with an excellent reputation for delivering high quality private hospital treatment. All of our consultants are highly experienced and many enjoy national and international reputations. Spire Bushey Hospital forms part of a 4 site portfolio, and is supported by and works alongside Spire Bushey Diagnostic Centre, Elstree Cancer Centre and Spire Pathology Centre. Our theatre team cover a wide variety of specialties including Ortho, Bariatric, General, Gyane, ENT, Urology, Plastics, Ophthalmics, Spinal. Duties and responsibilities: - Lead the service to deliver against Spire key performance indicators, ensuring the efficient and safe running of the department - Lead by example, acting as a positive role model for all colleagues, promoting team working and managing the department skill mix to deliver clinically effective, high quality, safe person-centred care - Apply appropriate workforce tools and contribute to workforce planning for the department - Facilitate and create an environment that supports assessment and learning of all colleagues, providing mentorship and clinical supervision, to enable all team members to continuously update, develop and implement current knowledge and skills to meet evolving service requirements - Line management and leadership of the theatre team including recruitment, induction, mandatory training, identification of learning and development needs through performance review and personal development planning, matters of discipline and grievance. Responsible for maintenance of staff personal files ensuring these are complete and up to date e.g. annual leave, training, sickness and any other absence - Resolve and manage complaints and patient feedback in line with Spire Policy. Understand and share the learning points emerging from patient feedback, developing and delivering action plans to enhance the delivery of the service and driving improvements in patient / carers experience - Provide and receive patient information, ensuring that all patient information is provided, received and recorded in accordance with the GDPR and Spire Policies - Promote best practice in health & safety and security Who we're looking for - Registered Nurse or Operating Department Practitioner (ODP) with current NMC/HCPC registration - Significant leadership experience within a large, busy theatre environment - Proven ability to lead, manage and develop high-performing multidisciplinary teams - Strong understanding of theatre operations, clinical governance and patient safety - Excellent communication, organisational and stakeholder management skills - Demonstrable experience driving service improvement and operational efficiency - Positive, collaborative approach with a strong team-focused ethic - Enthusiastic, proactive and energetic leadership style - Committed to delivering exceptional patient care and staff experience Benefits: We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: - 35 days annual leave inclusive of bank holidays - Employer and employee contributory pension with flexible retirement options - 'Spire for you' reward platform - discount and cashback for over 1000 retailers - Free Bupa wellness screening - Private medical insurance - Life assurance - Free Parking onsite Our Values: We are extremely proud of our heritage in private healthcare and of our values as an organisation: - Driving clinical excellence - Doing the right thing - Caring is our passion. - Keeping it simple - Delivering on our promises - Succeeding and celebrating together We commit to our employees' well-being through work life balance, on-going development, support and reward. Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. For more information, please contact Lukala Weber on For us, it's more than just treating patients; it's about looking after people

Disrepair Supervisor Finchley Property Services Division Fortus Recruitment are currently representing a leading maintenance contractor who are seeking an experienced Disrepair Supervisor to join their Property Services division. This role is based in Finchley and sits on a newly awarded contract. Key Responsibilities Liaise with the works scheduling team and sub-contractors to ensure accurate job information, timely report submissions, appropriate work allocation, and invoicing. Carry out pre- and post-inspections to ensure works are completed to a high standard. Support the Service Delivery Manager (SDM) in overseeing contractors to ensure excellent service delivery. Identify and implement process improvements to enhance efficiency, control costs, and meet agreed targets. Provide data, reports, and management information (MI) to support quality control and budget monitoring. Monitor sub-contractor performance and attend monthly meetings. Liaise with internal and external stakeholders, including legal departments, client representatives, and local authorities. Manage day-to-day team administration. Attend client panels, consultations, and stakeholder meetings. Act as a key point of contact for customers, ensuring queries and complaints are resolved promptly and professionally. Skills, Qualifications & Experience Trade qualification (e.g., Plumbing, Carpentry, Electrical, or similar repairs sector trade). Proven specialist knowledge and/or experience in Legal Disrepair (essential). Previous supervisory experience, ideally within responsive repairs or minor works. Strong IT literacy, including MS Office (Excel, Word, PowerPoint, Outlook, Teams) and job management systems (Accuserv knowledge advantageous). Strong communication and interpersonal skills, both written and verbal. Numerate with good analytical skills and the ability to interpret data. Leadership and people management capability. Commercial awareness and understanding of cost efficiency. Resilient, able to work under pressure and meet deadlines. Proactive, hands-on, solutions-focused approach with a positive attitude. Strong customer focus and attention to detail. Experience managing specialist sub-contractors (preferred). Full, clean UK driving licence If you are interested in this position please apply or if you would like to have a confidential chat please call Josh Fenn at Fortus Recruitment Group. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employe

HVAC Service Manager Package – HVAC Service Manager • Basic Salary: £65,000 – £70,000 per annum (DOE) + Bonus • Company Vehicle or Car Allowance + Fuel Card • Full-Time, Permanent Position • Location: Watford Company Overview – HVAC Service Manager Our client is a well-established and growing HVAC and mechanical services business, delivering servicing, maintenance and technical support across a portfolio of commercial sites. Due to continued growth, they are looking for an experienced and capable HVAC Service Manager to take responsibility for a portfolio of sites, leading a team of engineers and ensuring the efficient delivery of planned, reactive and remedial works. This is a varied role combining technical support, team management, customer relationships, commercial responsibilities and day-to-day service operations, making it an excellent opportunity for an experienced HVAC professional looking to take the next step in their career. HVAC Service Manager – Role and Responsibilities • Manage a portfolio of sites, providing support across all HVAC equipment while managing a team of field-based engineers • Lead the service team, providing guidance and support on operational and technical issues • Oversee the maintenance, servicing and repair of HVAC equipment and coordinate the service team accordingly • Resolve customer issues, problems and complaints, proactively addressing them to ensure they are concluded in a timely manner • Identify potential technical or operational issues proactively and provide effective solutions • Act as the key escalation point for technical queries from engineers and clients • Support the sales team with all service and technical-related enquiries • Prepare accurate and high-quality quotations and proposals for service, remedial and replacement works • Review engineer reports, service worksheets and job sheets to ensure works have been completed correctly and identify any additional requirements • Prepare, issue and chase quotations through to completion • Order parts and coordinate the delivery of materials required for service and repair works • Manage and coordinate the booking in of parts and ensure engineers have the correct equipment and materials required • Manage the engineers' queries and provide technical and operational support • Manage the engineers' diaries, scheduling and allocation of works to ensure efficient resource utilisation • Manage and participate in the on-call rota • Attend client meetings and manage client KPIs, service levels and performance • Prepare and review RAMS to ensure works are carried out safely and in accordance with company procedures • Ensure effective refrigerant management and compliance across the service operation • Support P&L reviews and management sign-off processes • Manage the warehouse, ensuring stock, parts and equipment are correctly organised and available when required • Monitor service performance, KPIs and operational activity, reporting into senior management • Build and maintain strong relationships with clients, engineers and internal teams HVAC Service Manager – Skills and Experience Required • Strong background within the HVAC or Mechanical Services industry • Previous experience managing or leading a team of HVAC engineers • Strong technical understanding of HVAC equipment and mechanical building services • Experience managing a portfolio of commercial sites and service contracts • Experience across planned preventative maintenance, reactive maintenance and remedial works • Strong understanding of engineer reports, service worksheets, RAMS and technical documentation • Experience preparing and managing quotations and proposals • Commercially aware with an understanding of P&L and service profitability • Excellent customer service and relationship management skills • Strong organisational skills with the ability to manage engineers, diaries, parts and multiple sites simultaneously • Confident dealing with escalated customer queries, complaints and technical issues • Good understanding of refrigerant management and relevant compliance requirements • Excellent communication and leadership skills • Full UK driving licence (Essential) • Positive, proactive approach with strong problem-solving abilities Benefits of this HVAC Service Manager Position • £65,000 – £70,000 basic salary (DOE) • Performance-related bonus • Company vehicle or car allowance + fuel card • Excellent overtime opportunities • 25 days annual leave + bank holidays • Pension scheme • Fully funded training and development opportunities • Travel pay and business expenses covered • Opportunity to work across a varied portfolio of commercial HVAC sites • Clear progression opportunities within a growing organisation Please send in your CV to be considered for this role. Keywords: HVAC Service Manager, HVAC Manager, HVAC Engineering Manager, Mechanical Services Manager, Service Manager, Engineering Manager, HVAC Engineer, Senior HVAC Engineer, Mechanical Engineer, HVAC Maintenance, HVAC Service, HVAC PPM, HVAC Reactive Maintenance, Air Conditioning, Heating, Ventilation, Chillers, AHU, FCU, VRF, VRV, Refrigeration, Refrigerant Management, BMS, Mechanical Services, Building Services, Maintenance Manager, Field Service Manager, Service Engineering Manager, Technical Manager

Part of the VolkerWessels UK Group, VolkerStevin is an industry-leading civil engineering business, providing complex and innovative engineering solutions across a wide range of sectors including maritime, flood risk management, defence, energy, water and regeneration. Collaborating with, and drawing on the specialist skills of the group's business units we deliver a truly integrated, multidisciplinary service. Through our specialist energy business, VolkerEnergy, we're playing a key role in strengthening the nation's electricity transmission network. As our portfolio of major National Grid transmission and substation projects continues to grow, we're looking for a Project Manager to deliver a National Grid substation project. As the driving force behind project success, you'll lead multidisciplinary teams through every stage of the project lifecycle, from planning and procurement through construction, commissioning and final handover. You'll build strong relationships with National Grid and key stakeholders, ensuring projects are delivered safely, efficiently, on programme and with strong commercial performance. About you You'll ideally have: A degree in Engineering, Construction Management or a related discipline. Significant Project Manager or senior leadership experience on major infrastructure, utilities or energy projects. Strong experience managing safety, programme delivery, commercial performance and multidisciplinary teams. Excellent NEC3/NEC4 contract management knowledge. SMSTS and an appropriate CSCS/EUSR management card. Strong stakeholder management skills with the ability to influence clients, partners and senior project teams.Highly desirable experience includes: Delivery of high-voltage transmission or substation projects. National Grid project experience. Professional qualifications such as APM PMQ/PPQ, ChPP, CEng, MICE or MCIOB. Experience with commissioning, energisation readiness and outage-led programmes. Managing major civil, electrical EPC or principal contractor interfaces.If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us. Why work with us? VolkerStevin is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors including rail, highways, airport, marine, energy, water, and environmental infrastructure. By utilising the specialist skills of each business unit within VolkerWessels UK, VolkerStevin are able to ensure our staff provide unrivalled resources and expertise to our clients. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Option to buy additional annual leave Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills-based training Family friendly polices including enhanced maternity benefits Employee Assistance Flexible working opportunities programme Mental health, physical health, and financial support 24/7 Virtual GP serviceFairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all

Morgan McKinley Northern Home Counties are proud to be working in partnership with a large and well-established retail business to recruit an experienced and commercially focused Accounts Payable Manager. This is an excellent opportunity for an experienced finance professional to take ownership of a high-volume Accounts Payable function, lead a team and play a key role in ensuring the smooth and efficient delivery of the purchase-to-pay process. Role Working as part of a large finance function, you will take responsibility for the day-to-day management of the Accounts Payable operation, ensuring high volumes of supplier invoices and payments are processed accurately, efficiently and within agreed timescales. Responsibilities for the Accounts Payable Manager include: · Manage the day-to-day operation of a high-volume Accounts Payable function within a busy retail environment. · Lead, support and develop the Accounts Payable team, ensuring workloads are effectively managed and service levels are maintained. · Oversee the processing and matching of high volumes of supplier invoices against purchase orders and goods received. · Monitor invoice discrepancies and work closely with suppliers, buying teams, stores, warehouses and other internal departments to resolve issues. · Review supplier statements, aged creditor balances and outstanding invoices, ensuring accounts are accurate and fully reconciled. · Oversee regular supplier payment runs, ensuring payments are accurate, timely and in line with agreed terms. · Manage escalated supplier queries and maintain strong working relationships with both internal and external stakeholders. · Monitor Accounts Payable performance, producing regular reporting and analysis around invoices, payments, discrepancies and outstanding balances. · Ensure appropriate financial controls and processes are maintained across the Accounts Payable function. · Support month-end and year-end activities, including reconciliations, accruals and other relevant accounting requirements. · Identify opportunities to improve Accounts Payable processes, systems and controls, with a focus on efficiency and accuracy. · Work closely with wider finance teams to resolve issues and ensure accurate financial reporting. · Support internal and external audit requirements and provide information as required. · Assist with finance projects and other ad-hoc activities as required. Profile · Previous experience within an Accounts Payable, Purchase Ledger or transactional finance environment, ideally gained within a high-volume retail, FMCG, wholesale or similarly fast-paced organisation. · Previous experience managing or supervising an Accounts Payable team would be highly desirable. · Strong understanding of the end-to-end Accounts Payable process, including invoice processing, supplier reconciliations, payment runs and query resolution. · Experience managing high volumes of invoices and transactions across a large supplier base. · Strong attention to detail and a high level of accuracy when working with financial information. · Excellent organisational skills with the ability to manage competing priorities and meet tight deadlines. · Strong Excel skills and confidence working with large volumes of financial data. · Excellent communication skills with the ability to build effective relationships across finance, procurement, buying, operations and external suppliers. · A proactive and solutions-focused approach, with the ability to investigate discrepancies and resolve complex queries. · Experience working with large-scale finance or ERP systems would be advantageous. Salary & Benefits The role of Accounts Payable Manager offers a competitive salary and an excellent benefits package, alongside the opportunity to join a large and established retail organisation and develop your career within a substantial finance function

Commercial Manager Hertfordshire 12 Month Contract £ - Inside IR35 We are seeking a proactive, analytical, and relationship-driven Commercial Manager to join our dynamic commercial team. Covering the full product lifecycle—from initial concept and bidding through to in-service delivery and disposal—you will act as the commercial focal point for major defense programmes. Key Responsibilities Drive the full Route to Contract during bidding phases. Coordinate multi-functional teams to deliver accurate cost proposals, negotiate terms, and secure new business while protecting profitability. Oversee day-to-day contractual compliance, managing amendments, risk profiles, and delivery obligations to ensure we meet every promise made to our customers. Establish and maintain collaborative, long-term relationships with key customers, international partners, and major stakeholders. Serve as the primary point of contact for contractual queries, working closely with legal counsel to manage risks, terms, and intellectual property. Brief senior executives on contract performance, progress, and risk mitigation strategies. What We Are Looking For Proven experience in contract management, bidding, and negotiating complex commercial terms within defense, aerospace, or advanced engineering. Direct experience working with or into the UK Ministry of Defence (MOD), DE&S, or handling DEFCONs and defense procurement frameworks is highly desirable. Ability to navigate intricate commercial issues and find pragmatic solutions in high-pressure environments. Strong negotiation, influencing, and stakeholder management skills across all organizational levels. Candidates with a legal background (e.g., in-house contracts team) who have transitioned into commercial management are encouraged to apply

Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress? If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you. Services Manager – Complex Needs & Community Reference number: 381 Responsible to: Chief Operating Officer Hours: 37.5 Hours per week Contract: Maternity cover 1 year, subject to extension Salary: £39,500 - £42,000 per annum Based: The Herts Mind Network Wellbeing Centre closest to home Area covered: The role requires travel across Hertfordshire to our Wellbeing centres, community partnerships and external organisations About Us For over 50 years, we have supported the people of Hertfordshire with their mental health. We offer a range of Community Support services which provide advice, information, onward referral and holistic outreach support to people who are experiencing mental ill-health or who need help with their mental wellbeing. Our high quality services are flexible and we help people to resolve real-life difficulties and to improve their own independence, quality of life and wellbeing. Each year, we help 15,000 people experiencing mental ill health. We are a local Mind, affiliated to national Mind, the leading mental health charity in England and Wales. This means that we are an independent charity responsible for raising our own funds through contracts, grants and fundraising. About our Complex Needs & Community Services The successful candidate will manage and develop the Complex Needs and Community Teams at Hertfordshire Mind Network. The Services Manager will be responsible for leading a variety of services currently including the Flourish (asylum seekers and refugees) contract and the Bounce Back (hospital services) contracts. As the services grow and develop, other services/projects may sit under this post. About the role The role requires travel across Hertfordshire to our Wellbeing centres, community partnerships and external organisations and is responsible for a team of staff and volunteers who work within Complex Needs and Community teams across Hertfordshire county. As a Services Manager you will be an integral part of the Senior Management Team (SMT) and work in partnership with Complex Needs Team Leaders and the other Service Managers across the Charity. Reporting into the Chief Operating Officer (COO) you will be directly responsible for the efficient and effective delivery of two or more of our Services and a key member of the Herts Mind Network Safeguarding team. Responsibilities of the post Support the COO with effective running of the complex needs and community services. Build strong relationships and liaise with commissioners and partner organisations. Manage the Flourish contract Manage the Bounce Back services which includes A&E link workers, Daylight service, Bounce Back Emergency Department services and Bounce Back inpatient services. Work closely with all key delivery partners across the system to ensure the service is responsive, inclusive and easy to access. Support the development of services by promoting and being responsive to changing needs. Ensure the embedded influence & participation of lived experience and service users and to actively seek the views and feedback from clients in order to shape and improve delivery. Oversee the recruitment and management of client facing staff. Embed HMN Safeguarding policies and be a strong safeguarding level 3 champion and manage/support referrals. Ensure all policies and procedures are current, understood by staff and that they are working within these policies and procedures. Monitor outcomes and evaluate the service, ensure all KPIs are met. Process referrals and manage and prioritise all administration tasks associated with the service, including Payroll and expenses submissions. Be part of the Senior Management on call rota (out of hours), attend SMT meetings as required and support the work of the wider SMT. Maintain and enhance service delivery standards and effectiveness. Apply for funding bids where required and support the COO in writing bids for new projects Contribute to the service development by working alongside the Directors to evaluate service delivery and produce progress and monitoring reports. Support the management of other contracts when required by the COO Benefits Annual leave entitlement of 25 days per year pro rata, rising to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays). Birthday leave day. Cash plan health cover (after 6 months employment). Eligibility for blue light card. Employee Assistance Programme. * Ongoing training relevant to your role. Being able to drive and having access to your own vehicle (or equivalent) is essential for this role. Closing date for receipt of applications is Tuesday 13th October at 5pm Interviews to be held week commencing October 19th. N.B. Please quote reference number 381 when completing your application for this role. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs. Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team. No agencies please