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Customer Support Manager Southern Region, Winchester / Eastleigh Competitive salary + attractive benefits At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper. We are looking to recruit a Customer Support Manager to join our team in the Southern region. Whilst the role is based out of our Basingstoke regional office, we are looking for people based in the Southern part of our patch due to site locations. The role of the Customer Support Manager is to manage the customer experience of our new clients’ post completion, carry out inspection works to ensure quality of all homes prior and post completion and to identify any necessary remedial works across relevant Miller Homes Limited sites. RESPONSIBILITIES: • To be the owner of the customer journey post completion, delivering a world class customer experience., • Utilise the pre-completion checklist to ensure that all new homes are at the quality standard Miller Homes, our customers and the New Homes Quality Code., • Communicate with customers after their move in, to ensure they have no concerns and are settling into their new home seamlessly, • To meet and carry out a fair analysis of defects reported by our customers and ensure work is attended to within the timescales agreed and in accordance with the service level agreements in place REQUIREMENTS: • Understanding of the New Homes Quality Code, • General knowledge of NHBC Technical Requirements/Guidelines is essential, • Must have a natural and engaging style of communication, with a passion and desire for customer interaction and the ability to build trust with customers and contractors alike, • Able to deal with difficult customers, clients and situations calmly and professionally WHAT WE OFFER: • Competitive basic salary, • 26 days annual leave + public holidays + your birthday off, • Opportunity to earn 10% bonus, • Company car or car allowance of £5,000

Your New Company You will be joining a large, well-established university with a diverse and complex estate, including teaching facilities, laboratories, student accommodation, catering spaces, and public buildings. The institution is committed to providing a safe and compliant environment for its community and visitors, underpinned by a strong Estates and Facilities function and a proactive health and safety culture. Your New Role As a Fire Risk Officer, you will act as the lead specialist for fire safety across the university estate. Working closely with Estates and Health & Safety teams, you will ensure compliance with all relevant fire safety legislation, including the Regulatory Reform (Fire Safety) Order and associated regulations. Key responsibilities include: Undertaking and managing fire risk assessments across a varied university estate Developing and maintaining fire strategies for academic, residential, and specialist buildings Managing and tracking remedial works arising from audits and inspections Overseeing fire safety systems, statutory inspections, and maintenance regimes Delivering fire safety advice, guidance, and training to staff and stakeholders Monitoring compliance performance and reporting through governance structures Managing external consultants, contractors, and procurement processesYou will play a key role in safeguarding a large university population, ensuring fire safety standards are consistently mai...

Are you an experienced Commercial Gas & Plumbing Engineer looking for a long-term role with excellent earning potential, ongoing training, and a supportive team environment?We are recruiting for two Commercial Gas & Plumbing Engineers to join a growing Facilities Management business delivering planned and reactive maintenance across schools and commercial buildings throughout Hampshire and the South.This is a fantastic opportunity for a Commercial Gas & Plumbing Engineer who wants stability, varied work, paid overtime, and the chance to work within a professional and well-established team.Benefits • £50,000 basic salary, • £175 per week on-call payment on a 1 in 4 rota, • Overtime paid at enhanced rates, • Company vehicle, • Mobile phone and tablet, • 22 days annual leave plus Bank Holidays, • Private healthcare, • Company pension, • Full uniform provided, • Ongoing training and development, • Friendly team environment with company social eventsCommercial Gas & Plumbing Engineer duties, • Carrying out reactive maintenance and fault finding, • Completing plumbing and gas repairs across commercial sites, • Delivering planned preventative maintenance (PPM), • Installing pipework, TMVs, water heaters, and plumbing systems, • Commissioning and testing commercial heating and hot water systems, • Completing servicing, inspections, and compliance checks, • Attending breakdowns and emergency call-outs, • Supporting mechanical refurbishment projects, • Updating records using mobile and tablet systems, • Working safely within school and public sector environments, • Supporting wider compliance and remedial works alongside mechanical and electrical teamsCommercial Gas & Plumbing Engineer requirements, • NVQ Level 2 or Level 3 in Plumbing or Mechanical Engineering, • Commercial and Domestic Gas qualifications including:, • CCN1, • CENWAT, • CODNCCO1, • CDGA1, • CIGA1, • Unvented Hot Water qualification (G3), • Minimum two years experience within a similar role, • Full UK Driving Licence, • Experience carrying out fault finding and remedial works, • Good communication and client-facing skills, • Ability to work independently and as part of a team, • IT competent using handheld or tablet systemsDesirable experience, • Experience working within schools or public buildings, • Electrical safety awareness, • IPAF or PASMA, • OFTEC, • Experience working on oil-fired systems, • Air source or AC knowledgeWorking hours and overtime, • Full-time role working 40 hours per week, • Expected on site from 8:00am daily, • Earlier starts may be required depending on client requirements, • Time and a half after 6:00pm Monday to Friday, • Time and a half on Saturdays until 12:00pm, • Double time after 12:00pm on Saturdays and all day Sunday, • Weekend and out-of-hours call-outs paid door-to-doorIf you are an experienced Commercial Gas & Plumbing Engineer looking to join a growing business with excellent benefits and long-term progression, apply today. JBRP1_UKTJ

At Intersafe we’re hiring an Operations Administrator to join our expanding team, based in Southampton. If you’re a highly organised and motivated individual looking to develop your career within operations and administration, this may be the perfect opportunity for you. Experience within an administrative or operations support role is preferred and if you believe you have the skills and confidence to succeed; we want to hear from you. You will be responsible for supporting the Operations Team with a wide range of administrative and organisational tasks to ensure the smooth day-to-day running of the business. A key part of your role will be assisting Contract Managers and QS’s with scheduling and planning works, booking works with clients, monitoring engineer training completion, and chasing daily PAT downloads and required paperwork from engineers. You will upload paperwork to client portals, complete remedial job sheets, process timesheets for approval, and provide administrative support across the wider operations team. In addition, you will provide cover for the Office Manager when required and ensure tasks are completed within required deadlines. This is a role that requires adaptability, excellent communication skills, exceptional attention to detail, and strong IT skills. What you receive for joining us: We’re offering a competitive salary depending on experience working 37.5hrs per week but this is negotiable. Additionally we offer 20 days holiday per year plus bank holidays and a company pension. Here’s a look at some of the things you’ll be doing: Assist the Operations Team, Contract Managers and QS’s with scheduling, planning and booking works with clients while ensuring all tasks are completed within required timeframes Monitor CPD, Tool Box Talks and Kallidus training, chase engineers to complete training, and ensure required paperwork and PAT downloads are submitted daily Upload paperwork to client portals, complete remedial job sheets, process timesheets, and provide general administrative support to ensure smooth operations Maintain excellent communication with the Operations Manager, provide cover for the Office Manager when required, and complete additional company tasks and Health & Safety training as needed Can you show experience in some of these areas: Excellent organisational, communication and time management skills with the ability to adapt to different tasks and processes Strong IT skills with excellent attention to detail and the ability to manage multiple administrative duties efficiently Ability to work independently and as part of a team while supporting operational deadlines and priorities A flexible and proactive approach with the willingness to work outside of core business hours when required Intersafe is proud to be part of Complii is a leading organisation widely recognised for its commitment to providing unparalleled safety and regulatory compliance services. With specialised divisions focusing on Electrical, Fire, and Water services, we excel as an integrated provider. Trusted as compliance partners, we collaborate with clients in sectors such as Education, Health, Care Homes, Public Sector, Local Authority, Industry, Pharmaceutical, Hospitality, Leisure, Food & Beverage, Retail, and Media, to ensure risk reduction, safety improvement, and regulatory compliance