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Do you love to provide an unforgettable, enchanting and holistic guest experience? We are excited to say that we are adding additional roles to our current Spa team and as such we are searching for more Spa Therapists. Our Spa Therapists are trained in a diverse range of techniques such as Swedish, Thai, Remedial, Shiatsu and Biodynamic Bodywork. They are dedicated to the pursuit of optimal wellness for our guests and are skilled to ensure our guests are offered the best and most necessary treatment. Successful Spa Therapists will be fully committed to delivering the highest quality of guest experience, as well as professionally engaging with guests and employees to create an environment of warmth and fun. Previous experience as a Spa Therapist is essential, ideally within a luxury spa environment that does not compromise on any aspect of the guest experience. For your application to be considered, you must meet the following requirements: - Hold an NVQ Level 3 qualification or equivalent. - Gained 2-3 years' experience in the industry Experienced in Swedish, Thai, Remedial, Shiatsu and Biodynamic Bodywork. If you believe you are our ideal candidate for our Holistic Therapist role and are excited about the prospect of joining our amazing team then apply today. We believe in a holistic approach to wellness that is natural, nurturing and grounded. Benefits In addition to a competitive reward, we are committed to investing heavily in your development and helping you grow a long-term career. As a member of our team you can expect to receive: - Competitive salary - Personal development support - Wide range of recognised qualifications and development opportunities - Meals on duty for some positions - 28 days annual leave (including Bank Holidays), rising by 1 day each year for 5 years - Long Service Awards - Earn up to £500 for recommend a friend scheme - Cycle to work scheme - Uniforms - And other local benefits - Across the Estate our team will naturally deliver exceptional customer service to each other and our guests, reflecting our approach to unrivalled hospitality. This really is one of the best Spas in the country and an incredible place to live and work. Interviews are available immediately
We are recruiting for an in-store Nutritionist & Assistant Manager that lives and breathes health and nutrition. The Assistant Store Manager will be an energetic, self-motivated and dynamic leader and team member who embodies the live well philosophy of Windfall. The role will suit individuals with experience in nutrition, ideally gained within a retail environment, although consideration will be given to those who have gained this knowledge from alternative environments. Ideally you will have a qualification in the area of Nutrition and experience within a retail managerial role. Job Duties: Team Management Support the Store Manager and 'act up' to Store Manager role in their absence. Strong team building, leadership and managerial skills, such as giving feedback to store associates regarding work performance on an on-going basis, recruiting, hiring, and performance management. Training employees in sales, stocking, inventory, customer service, being a cashier, and other relevant skills. Managing employees, making sure they're on their best behaviour, appropriately representing the company's values, and maintaining a positive attitude. Delegating tasks to employees. Scheduling employees to fit their weekly hours allotments. Inspiring the retail team with a positive attitude and enthusiasm. Nutrition Department Management Providing appropriate guidance on safe supplementation protocols and evidence-based nutrition to customers. Managing supplement orders and accounts. Staying on top of supplement price updates and margins in line with the current market. Providing new staff training on nutrition and supplements within the store. Organising brand trainings with supplement suppliers for staff members. Monitoring supplement dates and inventory. Monitoring brand deals and promotions in order to drive up margins within the store. Unpacking orders & processing invoices in supplement + other departments. Store Management Opening, closing and operating the retail faculty. Including, but not limited to cash handling, inventory count & deposits according to Windfall procedures. Ability to work a flexible schedule (holidays and weekends) Responsible for ordering merchandise and supplies to maintain appropriate inventory levels according to Windfall guidelines to maximise sales and maintain store appearance. Verify the delivery of all merchandise to the store. Maintaining the store at optimum sales productivity by making sure all items are in stock and shelved properly throughout the store. Communication Reaching out to customers regarding special orders and updates. Communicating with staff, customers, suppliers and other departments in person, over the phone or by email. Reporting on retail site's productivity, making sure the site is meeting financial quotas. Ensuring that the retail site meets all quality standards and regulations. Training Having sufficient product knowledge and customer service skills to help customers with questions that are too advanced for the rest of the team. The ability to learn new product trends, features, advantages and benefits, in addition to the training and development of associates with regard to product knowledge. At Windfall Natural Ltd we create an outstanding experience. From the sleek store environment, to the vast but carefully selected products; including organic food, skincare and natural remedies. We offer to our customers consultations with qualified and experienced nutritionists who keep up to date on the latest training regarding nutrition and healthy living. We are pioneers in offering education to the local community on healthy living and sustainability through our regular workshops. You need to have the confidence and ability to impartially advise people on any questions or issues they may have. Bring your smile and your personality with you! Other benefits: competitive rate of pay 20-30% discount across store company pension 28 days holiday (including public holidays) opportunity for career progression Job Types: Full-time, Permanent Salary: £31,000.00-£33,000.00 per year Benefits: Company events Company pension Discounted or free food Employee discount Flexitime Store discount Schedule: Day shift Every weekend Monday to Friday Weekend availability Education: Diploma of Higher Education (preferred) Experience: Retail sales: 1 year (preferred) Supervising experience: 1 year (preferred) Customer service: 1 year (preferred) Retail management: 1 year (preferred) Management: 1 year (preferred) Work Location: In person Expected start date: 01/04/2024
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