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A leading service commerce platform is seeking a Customer Success Team Lead to guide a UK-based team. This role will focus on improving customer retention, driving adoption of payments products, and optimizing onboarding experiences. The position is remote, allowing for flexibility in work location,

A leading hospitality service provider is looking for enthusiastic individuals for a remote Guest Services position. The role involves managing day-to-day operations, ensuring high customer satisfaction, and handling guest inquiries and issues.

The successful candidate will have proven experience in customer success, strong communication skills, and a deep understanding of what exceptional customer experience looks like. A leading energy company in the UK is seeking a Customer Success Manager to work closely with generator clients, ensurin

A leading AI technology company is seeking an experienced Customer Success Manager to enhance post-sales customer engagement. This fully remote position offers a competitive salary and generous benefits, including vacation and health insurance for US-based employees. Responsibilities include project

All roads lead to a **This is where you come in!As Customer Success Team Lead – UK, you’ll lead a team responsible for ensuring customers in the UK achieve measurable success with our platform. We look forward to reviewing your credentials and getting to know more about your ex

A fast-growing SaaS company in the United Kingdom seeks a Customer Growth leader to drive revenue accountability and oversee a team while maintaining strong relationships with strategic customers. This remote role demands extensive B2B SaaS experience, leadership capabilities, and a hands-on approac

A leading service commerce platform in the UK is seeking a Customer Success Team Lead to oversee the onboarding and management of customer relationships. You will drive customer value realization while reducing churn. The ideal candidate has proven leadership experience in a SaaS environment and a s

A forward-thinking AI video solution provider based in the UK is seeking a Customer Success Manager to drive retention and engagement for mid-market clients. This role requires managing automated onboarding and identifying churn risks while creating impactful customer success programs. Ideal candida

A dynamic recruitment agency is seeking a Customer and Administration Manager to join their team in London. This mid-senior level role involves managing key administrative functions and delivering high-quality customer service.

A leading wealth tech startup is seeking a Customer Success Manager to enhance customer experiences on their innovative platform. You will serve as the main contact for customers, focused on retention and upselling. The ideal candidate has experience in customer success within the wealth tech sector

A leading cybersecurity solutions provider is looking for a Customer Success Manager to enhance customer relationships and improve the onboarding process. Responsibilities include onboarding customers, facilitating trainings, and advocating for customer needs across various teams. This role offers a

This role is ideal for someone passionate about travel, customer service, and delivering high-quality experiences in a remote environment. Respond to customer inquiries via phone, email, and messaging platforms in a timely and professional manner. Resolve customer concerns with empathy and effective

A leading financial technology platform in the UK seeks a Customer Success professional to enhance client relationships and drive growth. The role offers hybrid-remote flexibility, with competitive compensation and benefits, including medical coverage and share options.

CSMs at Seesaw work directly with customers to drive value for educators in a hands‑on way. Proven experience managing the full customer lifecycle, from onboarding through renewal and expansion. A minimum of 5 years of demonstrated success in a quota‑carrying, customer‑facing position.

A community-driven fashion platform is seeking an Engineering Manager to lead a cross-functional team focused on enhancing customer support experiences.

A leading veterinary software company is seeking a Customer Success Manager to drive customer satisfaction and success for ezyVet clients. This hybrid role, based in Greater London, involves managing relationships with key accounts, collaborating with various internal teams, and ensuring customer ne

A pioneering tech company is seeking a Customer Success Manager who will own the customer journey from contract signing through to hands-on support and implementation.

Remote: our team is fully distributed across the world and functions fully remotely. Every action taken by each member of your team increases customer satisfaction and, by default, customer retention. As Head of Customer Experience at Aios Medical, your fundamental role is to delight customers with

Ein Anbieter im Bereich Customer Care sucht einen Onepilot-Agenten.

We are seeking a strategic and experienced Head of Customer Success to lead and scale the global customer experience function. We are currently looking for a Head of Customer Success in United Kingdom. The position combines strategic leadership with hands-on problem-solving, requiring a proactive ap

A mission-driven security startup is seeking a Customer Experience Specialist to ensure customer success across the EMEA region. This role involves regular interaction with customers, understanding their needs, and building lasting relationships. Candidates should have at least 3 years in customer s

A dynamic internet intelligence provider is seeking a Customer Success Engineer to deliver exceptional service to customers. You will partner with the Customer Success team to handle support requests, guide customers through product usage, and advocate for their needs. The ideal candidate has at lea

A leading SaaS company is looking for a Customer Success Manager to ensure customer satisfaction and success.

A leading cybersecurity company is seeking a Customer Success Manager to enhance customer relationships and ensure high adoption rates of their services. The position offers a fully remote work opportunity in the UK, allowing for flexibility and significant impact on customer satisfaction. This role

Submit your CV and a cover letter highlighting your technical customer success experience, ability to manage developer-centric accounts, and passion for driving customer outcomes. Customer Success Representative – Nutrient | Remote. Customer Success Engineer, Solutions Architect, etc.

A leading personalization platform provider in the United Kingdom is seeking a Senior Customer Marketing Manager for EMEA.

A global B2B fintech company is seeking an RVP, Customer Success, based in London, UK.

A fintech startup in Greater London is seeking a dedicated UX and customer researcher to join their Experience team. You will work collaboratively across product teams to enhance user flows and customer insights, all while working flexibly in a hybrid environment.

This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips. Provide responsive and professional customer support via phone, email, and online messaging. Customer service experience in travel, hosp

Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. With Ada, 83% of customer conversations—and counting—are effortlessly resolved through automation, giving teams more time back, companies more resources to focus on growth, and customers m

This position is ideal for someone who thrives in a fast‑paced environment, enjoys problem‑solving, and takes pride in delivering a great customer experience. Handle inbound calls to file new claims and assist customers with existing claim inquiries. Minimum 2 years of experience in a customer s

Pre‑Sales Customer Solutions Engineer. Pedigree: Fast growing, dynamic SaaS business with a global customer base and team. Excellent communicator with customers and internal teams; confident saying no when needed.

The Customer Experience Shift Manager will lead a team of customer experience Associates and will report to the Director of Customer Experience. We're looking for a Customer Experience Shift Manager to join our Canine Care Customer Experience team—a small, dedicated group that ensures every dog (a

The ideal candidate will have 3-5 years of experience in customer-facing roles and will focus on building relationships, ensuring customer happiness, and driving retention. A leading technology company based in the United Kingdom is seeking a Customer Success Specialist to join their remote team. Jo

You will develop high-performing teams, utilize data to maximize customer outcomes, and ensure effective change management. This role offers a salary of up to £68,000, bonus, and various benefits, including direct management responsibilities and a focus on customer satisfaction. A leading consumer

This remote role demands strong skills in customer engagement and a proven track record in the SaaS environment. A leading technology firm in the United Kingdom is seeking a Customer Success Manager to ensure clients maximize their success with their innovative SaaS solutions. Ideal candidates will

A healthcare technology company is looking for a Customer Success Manager to own the customer journey, from contract signing through to implementation and expansion. The role requires building strong relationships with clients, understanding their needs, and providing exceptional customer service. T

Technical Customer Support Engineer - Dutch speaking (remote). Technical Customer Support Engineer - Dutch speaking (remote). Supporting and guiding our ClickHouse users, customers, and prospects via cases, chat, Slack, community, and meetings.

A global travel experiences company based in London is seeking a Process Automation Lead to enhance customer support through streamlined processes and AI-driven solutions. This role requires a strong background in customer contact-centre operations, process optimization, and extensive experience wit

A venture-backed cybersecurity startup is seeking an Experienced Customer Success Manager. This role focuses on driving customer adoption and ensuring success across security and compliance objectives. Work in a remote-first environment while contributing to a mission-critical challenge in cybersecu

A leading online learning platform is looking for a Customer Success Associate to drive customer value and engagement. The role involves supporting SMB clients, ensuring customer satisfaction, and leveraging insights to improve service usage. Candidates must have a proven track record in customer re

A leading technology company in the UK seeks a Customer Success Manager to enhance customer relationships and maximize product value. Responsibilities include guiding customers through the onboarding process, advocating for their needs, and ensuring they achieve successful business outcomes. This ro

Pre‑Sales Customer Solutions Engineer. If you’re excited by problem‑solving, energized by collaboration, and motivated by the opportunity to help customers unlock the full power of innovative legal tech, we’d love to meet you. Pre‑Sales Customer Solutions Engineer.

A tech-driven customer engagement platform is seeking a part-time Customer Success contractor to support its growing team in the UK or Ireland. In this role, you will manage customer inquiries via email and Zoom, identify complex issues, and help onboard customers through effective communication. Ca

A leading tech company in Greater London is seeking a Customer Success Engineer who speaks German. You will support customers in implementing and scaling the platform, focusing on technical onboarding and solutions. The role emphasizes collaboration and proactive customer engagement, offering the op

Doing this enables merchants and customers to capture immense efficiencies, drive better customer experience, reliability and business outcomes. As part of the Customer Success organization, you will combine systems expertise, analytical problem‑solving, and customer partnership to deliver measura

A platform engineering firm in the UK is seeking a Customer Success Manager. This role will shape customer engagement, ensure value delivery, and connect Sales, Product, and Engineering through a consistent framework.

A leading practice management software provider in the UK is seeking a Customer Success Manager to drive customer relationships and growth. The role involves developing success strategies, strong relationship building, and proactive customer engagement. Join a collaborative team and contribute to cu