Remote customer jobs in Loughton - Page 2Crear alertas

The Customer Experience Lead will analyse customer touchpoints and journeys to the design and map to continuously improve end customer experience. The Customer Experience Lead should have experience understanding existing customer experience and mapping and reporting on journey as well as key touchp

Pre-Sales Customer Solutions Engineer.

A high-growth HR tech company is seeking a Senior Customer Marketing Manager to lead customer marketing initiatives in a remote role based in the UK. You will design and execute programmes that drive product adoption and support customer success.

A leading WordPress hosting company is seeking a Head of Customer Success to shape their customer success strategy. This role involves overseeing the customer success initiative, focusing on onboarding, retention, and customer satisfaction. Candidates should have experience leading customer success

This role is ideal for someone passionate about travel, customer service, and delivering high-quality experiences in a remote environment. Travel Customer Experience Representative (Remote). Respond to customer inquiries via phone, email, and messaging platforms in a timely and professional manner.

Ready to bring your technical expertise to a role where every conversation, every demo, and every solution truly makes an impact? At Actionstep, we're looking for a Pre‑Sales Customer Solutions Engineer who thrives at the intersection of technology and customer success. Excellent communicator with

This is a remote position based in the United Kingdom. A leading software development platform is seeking a Senior Customer Success Manager to guide enterprise organizations through their digital transformation journeys. The role emphasizes driving customer adoption and long-term success with the pl

This remote role focuses on fostering relationships, guiding customers on API strategies, and managing high-value accounts. A technology company is seeking a Senior Customer Success Manager to join their Enterprise Solutions team, serving as a trusted advisor to major enterprises. Candidates should

This role focuses on optimizing technical skills and enhancing customer service delivery within a dynamic remote team. A leading fashion retailer is looking for a passionate Training Specialist to shape and deliver an engaging Customer Care Training program.

A leading software company is looking for a Senior Software Engineer to enhance their customer interaction applications.

This role focuses on optimizing technical skills and enhancing customer service delivery within a dynamic remote team. An established industry player is seeking a passionate Training Specialist to shape and deliver an engaging Customer Care Training program. If you thrive in a collaborative space an

A leading global blockchain ecosystem is seeking a Dispute Analyst - P2P to manage customer disputes and ensure marketplace safety. The ideal candidate will have customer service experience, IT proficiency, and strong communication skills.

Remote: our team is fully distributed across the world and functions fully remotely. Every action taken by each member of your team increases customer satisfaction and, by default, customer retention. As Head of Customer Experience at Aios Medical, your fundamental role is to delight customers with

A mission-driven security startup is seeking a Customer Experience Specialist to ensure customer success across the EMEA region. This role involves regular interaction with customers, understanding their needs, and building lasting relationships. Candidates should have at least 3 years in customer s

This position is ideal for someone who thrives in a fast‑paced environment, enjoys problem‑solving, and takes pride in delivering a great customer experience. Handle inbound calls to file new claims and assist customers with existing claim inquiries. Minimum 2 years of experience in a customer s

A global B2B fintech company is seeking an RVP, Customer Success, based in London, UK.

A fintech startup in Greater London is seeking a dedicated UX and customer researcher to join their Experience team. You will work collaboratively across product teams to enhance user flows and customer insights, all while working flexibly in a hybrid environment.

This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips. Provide responsive and professional customer support via phone, email, and online messaging. Customer service experience in travel, hosp

A leading personalization platform provider in the United Kingdom is seeking a Senior Customer Marketing Manager for EMEA.

Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. With Ada, 83% of customer conversations—and counting—are effortlessly resolved through automation, giving teams more time back, companies more resources to focus on growth, and customers m

A leading cybersecurity firm seeks a Network Security Customer Success Engineer to enhance customer environments through advanced SASE solutions. This remote role involves technical support, integrations, and ensuring customer satisfaction to maximize their investment in security.

A website optimization platform is seeking a Senior Customer Success Manager to act as the primary contact for large clients in the UK. Candidates should have 3+ years in SaaS Customer Success and excellent communication skills. This full-time position offers a salary between £50,000 and £57,500,

A leading customer experience company in the UK is looking for a Customer Experience Specialist passionate about helping users and solving problems. The ideal candidate will have over 2 years of customer support experience, excellent communication skills, and a problem-solving mindset. Join a remote

A prominent fintech company in Greater London is seeking a Production Manager to lead teams of customer support agents and drive operational improvements.

This full-time position allows for remote work, with responsibilities including analyzing customer data, executing targeted campaigns, and collaborating across teams to optimize customer engagement. A leading education solutions company is seeking a Customer Marketing Specialist to develop and execu

In this role, you will lead and scale the global Customer Success organization, focusing on maximizing retention, expansion, and customer satisfaction. Lead and scale the global Customer Success organisation — hiring, mentoring, and developing a high-performing team. This is a unique opportunity t

A global fitness technology firm is seeking a Global Head of Customer Success to elevate customer experience and success outcomes. You will lead a high-performing team, define a world-class customer success strategy, and collaborate with multiple departments to enhance client engagement. The ideal c

Senior Customer Experience Specialist to help shape and scale its customer experience systems. This full-time remote role is ideal for someone passionate about customer advocacy, systems thinking, and driving meaningful change through insight and empathy. Senior Customer Experience Specialist – te

A leading remote customer support platform is seeking experienced professionals to provide empathetic support to healthcare staff.

Luxury Travel Consultant – Customer Experience (Remote). This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips. Provide responsive and professional customer support via phone, email, and on

The company offers a remote-first working environment with a competitive compensation package and employee benefits. A dynamic legal-tech company is seeking an Implementation Lead to drive customer success through management of a high-performing team. Ideal candidates will have strong management exp

This fully remote role, with occasional training in London, demands strong organisational skills and previous customer-focused management experience. A reputable social enterprise is seeking an Ergonomic Team Lead to manage their team and ensure exceptional customer service for clients.

The role involves supporting customers with EBS software implementation, providing training and consultancy, and managing customer incidents. A leading EdTech company in the United Kingdom is seeking a Professional Services & Customer Advisory Consultant. Join us to help customers optimize their sof

A healthcare technology group is seeking a Senior Manager Customer Success for the UK & Ireland. This position offers a competitive salary, a bonus scheme, and a fully remote work model based in the UK.

A leading revenue optimization company is seeking a Remote Head of Account Management to lead the global Customer Success organization. You will define strategies, mentor a team, and drive customer satisfaction and retention. Ideal candidates have 7+ years in Customer Success, including leadership e

This remote-friendly role will engage with customers, lead technical evaluations, and ensure seamless solution delivery. A leading cybersecurity firm is looking for a Senior Customer Solution Architect to join their Delivery team.

A global software company in the UK is seeking a Head of Customer Operations to enhance the customer experience across the UK & Ireland. This role requires a senior leader with over 5 years of experience in customer operations, capable of driving software adoption and operational excellence.

This remote position involves engaging with customers throughout the sales process, implementing customized solutions, and providing extensive training.

A leading financial technology firm in London is searching for a Production Manager to lead a dynamic team of up to 100 customer support agents.

This role is ideal for someone passionate about travel, customer service, and delivering high-quality experiences in a remote environment. Travel Customer Experience Representative. Respond to customer inquiries via phone, email, and messaging platforms in a timely and professional manner.

A leading technology firm is seeking a Solutions Engineer to build relationships and guide customers through their implementation journey. This role requires 2+ years of experience in a customer-facing technical position supporting SaaS solutions. Key responsibilities include managing customer journ

Leverage data insights and customer feedback to improve processes and customer satisfaction. In this role, you will lead and scale the Customer Success organization, ensuring customers achieve maximum value from the company’s solutions. The role requires strategic oversight of the entire customer

A leading provider of IoT solutions is looking for a Senior Customer Success Manager to manage a diverse customer portfolio and lead a high-performing team. This role requires at least 5 years of experience in customer success roles, with a focus on commercial growth and stakeholder management. The

Willingness to travel for on-site customer work. Pre-Sales Customer Solutions Engineer. We are a fast growing, dynamic business with a global customer base and team.

Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies.We guarantee 15-25 hours per week with an hourly pay of between £18 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You don't ha

Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies.We guarantee 15-25 hours per week with an hourly pay of between £18 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You don't ha

Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies.We guarantee 15-25 hours per week with an hourly pay of between £18 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You don't ha