Remote customer jobs in Oxford - Page 15Create job alerts

The position offers a fully remote work opportunity in the UK, allowing for flexibility and significant impact on customer satisfaction. A leading cybersecurity company is seeking a Customer Success Manager to enhance customer relationships and ensure high adoption rates of their services. This role

A leading fintech company is seeking a Customer Interaction Team Leader in London to oversee customer service delivery, ensuring compliance and operational excellence. This role involves leading a team, managing customer interactions, and implementing improvements in service.

A leading travel technology company is seeking an Application Engineer to resolve technical issues and ensure excellent customer support. You will own technical problems from investigation to resolution and work closely with customers and internal teams.

The successful candidate will oversee the implementation of a customer experience framework, manage a consultancy program, and lead a team to foster a customer-first culture. A leading organization promoting energy efficiency is seeking a Manager for Customer Experience and Quality. This role requir

A leading digital community organization in the United Kingdom is seeking a Customer Success Manager to ensure members achieve their goals and derive value from offerings. The role is flexible, allowing hybrid or fully remote work.

A growing conglomerate is seeking a Customer Success Manager to join their fully remote team. This role focuses on providing excellent customer service and ensuring customer satisfaction. The ideal candidate will have proven experience in customer support, excellent communication skills, and a stron

This remote position requires managing customer implementations and ensuring satisfaction beyond onboarding. A leading cloud platform company is seeking a Customer Success and Onboarding specialist. Successful candidates will have over 2 years in customer success, experience with complex software, a

The ideal candidate has over 2 years of Customer Success experience in a SaaS environment. A leading security solutions provider is seeking a Customer Success Manager in Greater London. In this role, you will be pivotal in guiding customers through their security and compliance journeys.

This remote position requires fluency in both English and German, with a focus on guiding customers through best practices and ensuring their success with the 1Password product. The ideal candidate will bring over 4 years of experience in SaaS or Tech customer success, possessing strong communicatio

A leading technology company in the United Kingdom is seeking a Customer Success Manager to ensure customer satisfaction and successful product adoption. The ideal candidate will possess excellent interpersonal skills and a proactive mindset, aiming to drive customer success and identify further bus

A leading technology company in real estate is seeking a Customer Success Manager to enhance customer value and advocate for the company's AI-powered solutions. In this role, you will manage customer relationships end-to-end, ensuring they receive maximum benefit from the products. Exceptional commu

A leading retail technology provider is seeking a Customer Success Manager to ensure client satisfaction and drive adoption of their innovative solutions. The ideal candidate will have at least 2 years of experience in Customer Success or Account Management, with strong communication and relationshi

This hybrid/remote role involves addressing escalated issues, performing business reviews, and collaborating across teams to maximize customer satisfaction. A global technology company is seeking a Customer Success Manager to drive strategic initiatives and foster long-term customer relationships. R

A world-leading organization is seeking a Service Designer for a 6-month remote contract, with up to 1 day per month onsite in London.

Join a friendly remote environment with flexible hours and opportunities for career growth in Customer Success. A recruitment platform in the UK is seeking a proactive Customer Success Specialist to enhance client experiences. The ideal candidate will have strong communication skills and a customer-

A dynamic legal-tech company is seeking an Implementation Lead to drive customer success through management of a high-performing team. Ideal candidates will have strong management experience, technical aptitude with integrations, and exceptional customer-facing skills. The company offers a remote-fi

The ideal candidate has a proven record of designing high‑performing support organizations, implementing voice‑of‑customer frameworks, and driving measurable improvements in customer satisfaction, retention, and loyalty. The Director of Customer Experience is a critical leadership role respons

Construction Project Manager & Customer Relations Specialist. Manage construction projects remotely, ensuring timelines, budgets, and quality standards are met. Excellent customer relations skills with the ability to handle inquiries and concerns professionally.

Senior Customer Marketing Manager – Pinpoint | London (Remote, UK-based). Experience building or running customer marketing/lifecycle programmes in high‑growth B2B SaaS. Run advocacy programmes and source customer stories for case studies.

A cutting-edge healthcare technology company is seeking a Customer Success Manager to own the entire customer journey. This is a remote-first role based in London, offering a competitive salary, stock options, and a vibrant work environment. The ideal candidate should have experience in customer suc

The ideal candidate will motivate a large, remote team while ensuring exceptional customer engagement and resolution of complaints. A housing association in England is seeking an experienced Director of Customer Service to lead their transformation journey.

Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. The Customer Account Manager is responsible for driving revenue growth by building and managing strategi

A healthcare technology company is seeking a UK-based Customer Success Manager to drive adoption of the HRCase software suite. The role focuses on developing relationships with HR stakeholders, monitoring product utilization, and enhancing customer satisfaction. Ideal candidates will have experience

This remote-friendly role will engage with customers, lead technical evaluations, and ensure seamless solution delivery. A leading cybersecurity firm is looking for a Senior Customer Solution Architect to join their Delivery team.

A leading revenue optimization company is seeking a Remote Head of Account Management to lead the global Customer Success organization. The role offers remote work flexibility and is part of a culture focused on growth, respect, and employee well-being. You will define strategies, mentor a team, and

The Customer Experience Shift Manager will lead a team of customer experience Associates and will report to the Director of Customer Experience. We're looking for a Customer Experience Shift Manager to join our Canine Care Customer Experience team—a small, dedicated group that ensures every dog (a

Pre‑Sales Customer Solutions Engineer. Pedigree: Fast growing, dynamic SaaS business with a global customer base and team. Excellent communicator with customers and internal teams; confident saying no when needed.

The ideal candidate will have 3-5 years of experience in customer-facing roles and will focus on building relationships, ensuring customer happiness, and driving retention. A leading technology company based in the United Kingdom is seeking a Customer Success Specialist to join their remote team. Jo

You will develop high-performing teams, utilize data to maximize customer outcomes, and ensure effective change management. This role offers a salary of up to £68,000, bonus, and various benefits, including direct management responsibilities and a focus on customer satisfaction. A leading consumer

A leading children’s bike subscription service in the UK is seeking a committed Customer Service Executive to enhance customer experience. The ideal candidate is fluent in English and German, has at least 1 year of customer service experience, and is a dependable team player. This position offers

A leading software development platform in the United Kingdom is seeking a Customer Success Manager to align with customers' business priorities and implement success plans effectively. This role involves collaboration across internal teams to enhance customer experiences and operational excellence,

A leading online learning platform is looking for a Customer Success Associate to drive customer value and engagement. The role involves supporting SMB clients, ensuring customer satisfaction, and leveraging insights to improve service usage. Candidates must have a proven track record in customer re

Technical Customer Support Engineer - Dutch speaking (remote). Technical Customer Support Engineer - Dutch speaking (remote). Supporting and guiding our ClickHouse users, customers, and prospects via cases, chat, Slack, community, and meetings.

A cybersecurity company is seeking a Technical Account Manager to join their remote team in the UK. The role involves providing post-sales technical support, ensuring customer satisfaction, and advocating for technical needs. This position offers a competitive salary range of £90,000 - £100,000, a

A leading tech company in Greater London is seeking a Customer Success Engineer who speaks German. You will support customers in implementing and scaling the platform, focusing on technical onboarding and solutions. The role emphasizes collaboration and proactive customer engagement, offering the op

A platform engineering firm in the UK is seeking a Customer Success Manager. This role will shape customer engagement, ensure value delivery, and connect Sales, Product, and Engineering through a consistent framework.

Doing this enables merchants and customers to capture immense efficiencies, drive better customer experience, reliability and business outcomes. As part of the Customer Success organization, you will combine systems expertise, analytical problem‑solving, and customer partnership to deliver measura

A leading practice management software provider in the UK is seeking a Customer Success Manager to drive customer relationships and growth. The role involves developing success strategies, strong relationship building, and proactive customer engagement. Join a collaborative team and contribute to cu

A modern technology company in Greater London seeks a Customer Success Representative to enhance customer experience and drive adoption. You will lead onboarding programs, guide customers through the post-sales lifecycle, and ensure they realize the value of our offerings. Ideal candidates must have

A global travel experiences company based in London is seeking a Process Automation Lead to enhance customer support through streamlined processes and AI-driven solutions. This role requires a strong background in customer contact-centre operations, process optimization, and extensive experience wit

A venture-backed cybersecurity startup is seeking an Experienced Customer Success Manager. This role focuses on driving customer adoption and ensuring success across security and compliance objectives. Work in a remote-first environment while contributing to a mission-critical challenge in cybersecu

This remote role demands strong skills in customer engagement and a proven track record in the SaaS environment. A leading technology firm in the United Kingdom is seeking a Customer Success Manager to ensure clients maximize their success with their innovative SaaS solutions. Ideal candidates will

A leading technology company in the UK seeks a Customer Success Manager to enhance customer relationships and maximize product value. Responsibilities include guiding customers through the onboarding process, advocating for their needs, and ensuring they achieve successful business outcomes. This ro

A healthcare technology company is looking for a Customer Success Manager to own the customer journey, from contract signing through to implementation and expansion. The role requires building strong relationships with clients, understanding their needs, and providing exceptional customer service. T

As a Senior Customer Experience Specialist, you’ll manage front-line support, own the customer feedback loop, and ensure every interaction is handled with clarity and care. This full-time remote role is ideal for someone passionate about customer advocacy, systems thinking, and driving meaningful

The “Head of Customer Experience” will delight customers with insanely great service through a near‑pathological obsession with CX. Primary KPI – Bolt UK + Fella UK Reorder Rate (customers who checked‑in 22 days ago; % reordered within 21 days). The role will scale our global customer

A leading customer success platform seeks a Customer Success Manager to drive the success of premium-tier customers in the United Kingdom. In this fully remote role, you'll manage strategic client portfolios, ensuring onboarding, adoption, and value maximization. Collaboration with internal teams is

This role will result in steep career acceleration and recognition, with a clear path from Customer Success Manager to Customer Success Team Manager and potentially Head of Customer Success. This is a hands‑on senior role, combining commercial accountability, customer success delivery, and coachin