Retail cash in hand jobs in United Kingdom

A grand, traditional pub in London Bridge, The Barrow Boy and Banker draws a crowd of city workers during the week and tourists at the weekend. Popular for its pies and ales, you can expect a busy, bustling atmosphere. This is a unique role where we will need this Assistant Manager to take ownership of events for the site. You will require: Experience in using Collins or similar booking platform Previous experience working in a pub/hotel environment with function spaces Good understanding of Microsoft Office programmes (Word, Excel, PowerPoint, Publisher). Understanding of online presence management (including social media, website, listings) Ability to deliver amazing customer experience both over the phone/email and in person when managing the event What we can offer you: An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels. Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued. Continuous growth: Engage in learning and development programs to fuel your personal and professional growth. 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years. A fair share of tips, paid on top of your hourly pay and paid on a weekly basis. Discounted hotel stays at hotels in the Fuller’s Family Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more. Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments. Full induction and training The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday. What we look for in an Assistant Manager: Ability to create a friendly atmosphere for the team and customers. A hands-on leader with the ability to manage the day-to-day running of the business. A confident manager with great decision-making skills. Enjoy working in a fast-paced environment. Interest in learning new skills to enhance your career with our industry leading training and development. Great communication skills Passion for fresh food, great wines, and engaging service.

Purpose of the role Responsible for assisting the Health Club in the efficient running of the Health Club, ensuring a fun, safe and friendly environment for members and hotel guests. To maximise the sales of Health Club membership and spa treatments and products and ensure sales performance for the department To manage departmental sales and marketing administration and reports in according to company standards To ensure that the Health Club brand is perceived by our trade partners and customers alike as the leading, highly desirable place To work with the Membership Executive to ensure that the Leisure Club’s sales and marketing strategy is implemented successfully To promote a positive perception of the company at all times both internally and externally. Duties and responsibilities To support the Health Club in the effective running of the Health Club Prepares employees rosters in line with business requirements ensuring efficient service to our guests at all times Ensure compliance with all Spa SOPs and Hotel Standards. To adhere to the requirements of the Data Protection Act at all times. To check that all staff are correctly uniformed and that their personal presentation is to the hotel’s standards, and name badges are worn. To respond the telephone enquiries as per club procedures To carry out beauty treatments as booked by clients following Club procedures for pre and post administration including: Facials Back, neck, scalp, full body and deep tissue massage Body sculpting and other detox therapies Hand, nail and food grooming Eyebrow shape and tint Aromatherapy Manicure and pedicure Hair removal To undertake cleaning duties in the treatments room To report all disciplinary and grievance matters immediately to the Health Club Manager. To ensure customer supplies and accessories are replenished as required. To ensure that Lost property is reported inline with Hotel’s Policy To ensure that maintenance issues are communicated to a Duty Manager on duty. To attend training and departmental meetings as requested. To follow all health, safety and hygiene requirements when undertaking tasks throughout the Hotel To take care of all Hotel equipment required to carry out duties and to report defects immediately To report immediately any matters concerning the Security of the Hotel to a Duty Manager on duty. To ensure that all Health & Safety hazards found in Guest Areas (corridors, staircases etc.) are reported immediately to a Duty Manager To ensure that all accidents are reported to a Duty Manager on duty. To arrive for work at the time specified on the Rota, correctly dressed for duty, as per the laid down procedure. To ensure all provided work tools / equipments are well maintained and in proper functional order. To ensure safety and return of all keys, in his/her possession. To ensure that a job of the day is completed in every area daily. To minimise wastage at all opportunities. Sales & Marketing To actively promote the sale of beauty products in conjunction with beauty treatments Plan and achieve department retail sales targets on a monthly basis Monitor and review sales against target Analyse and review business performance for each treatment/product, identifying opportunities and development areas To promote the hotel and its facilities to in house and prospective guests and to liaise with the sales and marketing department To safeguard revenue by controlling allowances and discounts in accordance with the hotel procedures Customer Relations Demonstrate service attributes in accordance with industry expectations and company standards to include: Being attentive to guests Accurately and promptly fulfil guests requests Understand and anticipate guest needs Maintain a high level of knowledge which will enhance the guests experience Demonstrate a service attitude that exceeds expectations Take appropriate action to resolve guest complaints Administration and Reporting: Responsible for all payments made for beauty therapy treatments/products Record details of all treatments taken for each client To take responsibility for stock control accounting systems To take responsibility for cashing up To ensure that sales tracking data is completed on a daily, weekly and monthly basis KPIs such as return appointments, link selling and file cards are updated and results communicated to the Department To ensure that purchase orders are formulated and authorised correctly and in accordance with Company’s procedures Key performance indicators Attention to details Someone who is passionate about exceeding guest expectation Confident team player who can create and maintain a positive attitude with a CAN-DO mentality Team player Ability to work to strict timescales Comfortable to work in a high pressurised environment Ability to smile at all times This role requires an element of manual handling Benefits Meals on duty Staff uniform Company pension contribution after you passing your probation period Recommend a friend reward scheme 20 days holiday plus 8 bank holidays Dry cleaning of your uniform (if applicable) Recognition Programme Seasonal annual parties Staff rate with IHG hotels globally

Team Member – Barrowboy and Banker We are looking for friendly and hardworking team members to join us at the Barrowboy and Banker. You will be welcoming guests, serving food and drinks, keeping the pub looking its best, and making sure everyone has a great experience. This is a hands-on role where no two days are the same. You will need to enjoy working with people, have good communication skills, and be happy working as part of a busy team. Full training will be given, so experience is helpful but not essential. A grand, traditional pub in London Bridge, The Barrow Boy and Banker draws a crowd of city workers during the week and tourists at the weekend. Popular for its pies and ales, you can expect a busy, bustling atmosphere. What we can offer you: An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels. Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued. Continuous growth: Engage in learning and development programs to fuel your personal and professional growth. 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years. A fair share of tips, paid on top of your hourly pay and paid on a weekly basis. Discounted hotel stays at hotels in the Fuller’s Family Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more. Full induction and training The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.