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Technical Supervisor Job ID 220832 Posted 19-May-2025 Service line GWS Segment Role type Full-time Areas of Interest Engineering/Maintenance Location(s) Inverness - Scotland - United Kingdom of Great Britain and Northern Ireland Global Workplace Solutions (GWS) is a division of CBRE which supports occupier clients of all sizes, through facilities management, project management, advisory and transaction services, realising potential in every dimension. Our vision is to create the real estate solutions of tomorrow, so businesses and people thrive. Our client, BT, is one of the world's leading communications services companies for the provision of fixed-line services, broadband, mobile and TV products and services as well as networked IT services. On the BT account, our CBRE workplace team provides facilities management and project services across a large and diverse property portfolio across the UK. The estate includes offices, contact centres, telephone exchanges and retail outlets. Our strategic goals for the BT account are to have high performing and engaged colleagues working in a world class safety culture, whilst delivering exceptional customer experiences, service excellence and value for money. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect Integrity Service Excellence The role: Technical Supervisor The purpose of the Technical Supervisor (TS) is to be responsible for the technical delivery of the contract across a defined cluster of BT sites, ensuring that technical compliance is achieved at all times. Safety is the primary consideration for all operations and must underpin all activities. You will be available to provide guidance to colleagues across the Cluster, including technical knowledge in mechanical and electrical systems to ensure safe, appropriate and compliant solutions and efficient customer service delivery. You will also provide a rapid response to operational incidents and customer issues and will support the Area Operations Manager (AOM) and Contract Support to deliver the FM service. You will work closely with the BU Technical Services Manager (TSM). Key responsibilities are as follows: • Promote the safe delivery of all activities regardless of discipline, circumstance and location, • Ensure compliance with Health, Safety, Environmental, Quality and COSHH laws or regulations to make certain that all company Health and Safety policies and procedures are adhered to, • Lead and be responsible for the day to day management and supervision of the FM colleagues including managing absence and planning cover, • Interface with the TSMs and Technical SMEs for support, standards and process alignment, • Provide first point of escalation for all maintenance colleagues, supporting with recruitment, onboarding, training and ongoing performance management of the team, • Undertake the Control of Works Authorised Person (AP) role and support identification of other relevant APs and Competent Persons (CPs) in cluster, • Deliver and coordinate cluster technical meetings and toolbox talks, • Oversee all operations, maintenance, repairs, replacements, consumables, and general upkeep of the facilities in line with contractual requirements, • Carry out and support first line investigations into building faults and isolate and make safe where necessary with subsequent referral to relevant engineer or specialist contractor through the Helpdesk, • Deliver maintenance across the Cluster to the BT Specification within the SI7 system, • Adjust local maintenance delivery to optimise asset life, enhancing system performance where feasible, whilst ensuring CAFM system data and structure retained, • Call on CBRE SMEs where required for support on CAFM, Fire, Water, QHSE issues, • Manage and coordinate subcontractors including quality checks on work undertaken, • Coordinate with Procurement and Services team to ensure supplier delivery and performance objectives are met, • Support Procurement and Services team in developing relevant new supplier relationships, • Support colleagues in delivering tasks during peak workloads and provide holiday and sickness cover, • Ensure statutory compliance for planned maintenance works, • Ensure all on-site documentation is current and complete, • Work through and document the process to close out any relevant audit non-conformances, • Work under pressure, problem solve and to use initiative when necessary, • Contribute to the development of the maintenance budget and monitor compliance with the budget, • Hold and monitor the cluster inventory of tools, materials, PPE and equipment, • Coordinate delivery of small projects, • Review asset data and manage, update and verify asset data as required, • Manage asset warranties and building defects especially at project handover, • Approve monthly maintenance reporting and KPI validation, including live jeopardy management and applying for extensions to SLA’s as required, • Observe the site rules and maintain a smart appearance, leading by example at all times, • Perform any other reasonable duties as requested by the AOM or TSM, • Be aware of any potential or existing customer dissatisfaction or circumstance and ensure that this is escalated to the appropriate manager(s) in a timely manner, • Assist in the preparation of emergency and contingency plans, • Review method statements and risk assessments, technical diagrams and communications, • Present and report technical information, • Able to prioritise workloads across the team to ensure deadlines are met, • Ensure that all issues are reported to the AOM Person Specification: • Knowledge in more than one discipline such as mechanical, electrical, public health, water and gas, with a deeper expertise in at least one of these backed by trade or professional qualifications, • Communication – communicates clearly and concisely, impressing others and ensuring understanding of all relevant information in all circumstances, • Customer Awareness – responsive to the needs of the customer and aims to deliver customer satisfaction, • Safety - A thorough understanding of health and safety in the FM services environment and related Control of Works processes, • Teamwork - actively contributes to the team and strives to improve teams’ effectiveness through personal commitment, supporting service delivery teams in delivering excellent customer service, • Planning, Organising & Executing – able to understand the priorities, plan and organise the work and manage own time to deliver within the expected timescales, • Risk Management – risk aware and applies the necessary controls, • Adaptability – is responsive and open to changing circumstance, • Drive for Excellence – a proven track record in managing front line technical operations with the ability to implement and manage complex technical maintenance and repair operations to a high standard, • Self-Motivation and Development– is confident in own ability and is motivated to deliver, using opportunities to further develop., • Innovative – willing to really drive the innovation agenda within the Better Workplace Programme, • Reporting - the ability to produce high quality reports in Microsoft office suite, extracting relevant data from Tableau/ SI7/ PowerBI as appropriate, • Commercial - Good commercial awareness with strong financial skills related to operational services Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we’d still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future.

Are you looking to join a great place to work? We are recruiting for a Supervisor to join the team!. No two days are the same here at Savers and the ideal Savers Supervisor would ensure that they are ready to get stuck in and roll up their sleeves to maximise any opportunities. Alongside your Store

Are you looking to join a great place to work? We are recruiting for a Supervisor to join the team!. No two days are the same here at Savers and the ideal Savers Supervisor would ensure that they are ready to get stuck in and roll up their sleeves to maximise any opportunities. Discount deals with o

Burgers & Fries and Incredible Careers!We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients.And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.In every restaurant, you'll fin

Ideally supervisory or team leader experience within a fast-paced high street retailer. We want you, together with Superdrug to help make a difference to the Health & Beauty Retail sector. Understanding of retail Key Performance Indicators; including sales, profit and service.

Ideally supervisory or team leader experience within a fast-paced high street retailer. Unit 9A Parc Llandudno Retail Park, Conwy Road, Llandudno LL30 1PX. Understanding of retail Key Performance Indicators; including sales, profit and service.

Assistant Project Manager - Acquisitions & Disposals.Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply.Ptarmigan House, Shrewsbury Business Park.Full-time, 37 hours per week |.Are you ready to make a real impact in Shropshire'

The Onshore Commissioning Supervisor for GE Vernova reporting to the Onshore commissioning manager. Daily supervisor meetings & proper record.

We are a retail footwear retailer operating from town centre, retail park, and digital channels, offering low prices and high-quality footwear for the whole family, with free next-day delivery on all orders, seven days a week. Retail management or supervisory experience is desirable. Access to Retai

Burgers & Fries and Incredible Careers!.We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients.And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.In every restaurant, you'll find t

We’re currently recruiting a dedicated Cafe Supervisor to help ensure the smooth running of the operations in a major High Street brand on a permanent casual basis, contracted to 0 hours per week. As a Cafe Supervisor, you will use your skills to maintain a high standard of quality work.

Team Lead / Supervisor - 2 Positions - Inverness, UK Join a dynamic and rapidly expanding hospitality organisation renowned for delivering exceptional customer experiences in the Highlands.

Some experience as a supervisor, team leader or manager in retail or other similar industries would certainly come in handy but we would still love to hear from you if you think you’ve got what it takes to take the first steps in your retail management career. Retail Supervisor – Part Time, 24 h

Description Restaurant Supervisor (Duty Manager). Experience We Value Previous experience in a supervisory or team leader role, ideally in hospitality.

As a Cafe Supervisor, you will use your skills to maintain a high standard of quality work. Our ideal Cafe Supervisor will:. Job Reference: com/1308/K88404/52735000/R/BU #One Retail.

Avenues is a community where people smile, laugh, grow and achieve great things.Increase your chances of an interview by reading the following overview of this role before making an application.We are looking for a full time (39 hours) Assistant Service Manager to join the team within 1 of our servi

If you love retail, you’re in the right place. Are you looking to join a great place to work? We are recruiting for a Supervisor to join the team!. No two days are the same here at Savers and the ideal Savers Supervisor would ensure that they are ready to get stuck in and roll up their sleeves to

We're looking for a Drainage Design Team Leader to join our Design team based in Salford.You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.You'll utilise your extensive experience in delivering successful flood, water management,

If you love retail, you’re in the right place. Are you looking to join a great place to work? We are recruiting for a Supervisor to join the team!. No two days are the same here at Savers and the ideal Savers Supervisor would ensure that they are ready to get stuck in and roll up their sleeves to

The following skills and experience levels are desired: · At least one year’s supervisory experience · Experience within a branded or independent leisure club or commercial gym.

Previous experience in a retail or customer service environment at supervisory level is required. There is now an exciting opportunity to come and join the team as one of our Shop Supervisors. Free employee benefit scheme, offering discounts at almost 1000 online and instore retailers, gyms, restaur

Sustainable Drainage Team Leader.Find out more about this role by reading the information below, then apply to be considered.Would you like to lead a dynamic team that ensures that new developments throughout Buckinghamshire are designed to account for and manage surface water flood risk? We have a

If you come from a retail supervisor or senior sales assistant background & love putting a smile on a customers face, leaving them with magical moments they'll never forget, can lead a team by example & support, then we'd love to hear from you. This Store Supervisor opportunity covering 20 hours per

The Ned boasts 10 restaurants each serving a unique style of cuisine from around the world.Learn more about the general tasks related to this opportunity below, as well as required skills.As Assistant Restaurant Manager you will support your management team in the leadership of one of our venues, ta

As well as discounts at Screwfix and B&Q, you can save money at other major high street retailers. Learning specialist skills on-the-job, this programme offers a clear path to a Trade Counter Supervisor role. This is a blend of practical and online learning, this programme provides the tools and kno

Sustainable Drainage Team Leader.Find out more about this role by reading the information below, then apply to be considered.Would you like to lead a dynamic team that ensures that new developments throughout Buckinghamshire are designed to account for and manage surface water flood risk? We have a

Ideally supervisory or team leader experience within a fast-paced high street retailer. Understanding of retail Key Performance Indicators; including sales, profit and service. We want you, together with Superdrug to help make a difference to the Health & Beauty Retail sector.

Key Responsibilities: Support the day-to-day management of the kitchen porter team Maintain high standards of cleanliness and hygiene in all kitchen areas Organise cleaning schedules and ensure duties are carried out efficiently and thoroughly Assist with inventory management of cleaning supplies an

If you love retail, you’re in the right place. Are you looking to join a great place to work? We are recruiting for a Supervisor to join the team!. No two days are the same here at Savers and the ideal Savers Supervisor would ensure that they are ready to get stuck in and roll up their sleeves to

Burgers & Fries and Incredible Careers!We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients.Please make an application promptly if you are a good match for this role due to high levels of interest.And we've stuck to the same '

Are you looking to join a great place to work? We are recruiting for a Supervisor to join the team!. No two days are the same here at Savers and the ideal Savers Supervisor would ensure that they are ready to get stuck in and roll up their sleeves to maximise any opportunities. Discount deals with o

Ready to dive into a job that’s as delicious as it is rewarding? Picture this: sunshine-inspired dishes made from scratch, stunning Insta-worthy interiors and a career path that’s actually going places.You can get further details about the nature of this opening, and what is expected from applic

Discount deals with over 3,000 retailers, including a discount card with our sister company, Superdrug. Employee Assistance Programme with Retail Trust. Do you have 1+ years of retail experience?.

About the role This role will include: Overseeing key services and ensuring a fantastic experience for all of our guests Working with the head of department to establish and implement standards of performance within the department Ensuring the team is fully briefed and trained Creating an environmen

This is a blend of practical and online learning, this programme provides the tools and knowledge you need to become a Trade+ Sales Supervisor. By the end of this programme, you’ll have a Level 4 Retail Manager Apprenticeship and a strong knowledge of how to motivate and develop a team. The superv

Shepherd Neame is on the lookout for a Bar Team Leader with bundles of energy and enthusiasm to join us, so if you have experience of leading a team in a fast paced customer focused environment and you are looking to carve out your career in the hospitality industry; this may be just the job for you

No two days are the same here at Savers and the ideal Savers Supervisor would ensure that they are ready to get stuck in and roll up their sleeves to maximise any opportunities. Discount deals with over 3,000 retailers, including a discount card with our sister company, Superdrug. Employee Assistanc

Lead with Purpose – Become a Team Leader at Riverview, Quarriers Village Are you a natural leader ready to take the next step in your social care career? Do you thrive in a role where you can inspire others, make meaningful change, and support people to live fulfilling lives? If so, this could be

Are you looking to join a great place to work? We are recruiting for a Supervisor to join the team!. No two days are the same here at Savers and the ideal Savers Supervisor would ensure that they are ready to get stuck in and roll up their sleeves to maximise any opportunities. Discount deals with o

Waiting Staff Team Member – Prezzo "Better Careers for Everyone!" up to £12.As a Front of House Team Membe r at Prezzo Italian, you’ll be right at the heart of creating memorable dining experiences.The following information aims to provide potential candidates with a better understanding of the

Ideally supervisory or team leader experience within a fast-paced high street retailer. Understanding of retail Key Performance Indicators; including sales, profit and service. We want you, together with Superdrug to help make a difference to the Health & Beauty Retail sector.

Restaurant Supervisor (Duty Manager) – Prezzo Italian "Better Careers for Everyone!" £12. Experience We Value Previous experience in a supervisory or team leader role, ideally in hospitality.

Ideally supervisory or team leader experience within a fast-paced high street retailer. Understanding of retail Key Performance Indicators; including sales, profit and service. We want you, together with Superdrug to help make a difference to the Health & Beauty Retail sector.

Shepherd Neame is on the lookout for part time Bar Team Members to join us, so if you love hospitality, are a people person and you enjoy being on the front line in a busy role; this may be just the job for you.Scroll down for a complete overview of what this job will require Are you the right candi

Retail Supervisor Apprentice in Newport (Isle of Wight). Enjoy some of the best benefits in retail, including 22 days’ holidays + Bank Holidays, a pension scheme, life assurance, bonuses, cycle to work, savings schemes, family policies, discounts at over 1000 retailers, and more. You’ll be a per

Do not wait to apply after reading this description a high application volume is expected for this opportunity.The post holder will assist the Service Manager in the development, co-ordination and delivery of high quality service within RBHSC.The post holder will be the conduit between Service Manag

We're recruiting an experienced Catering Supervisor who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for a major High Street brand on a part time basis, contracted to 30 hours per week. A

Assistant Manager – Prezzo Italian "Better Careers for Everyone!" £31000, depending on site.You could be just the right applicant for this job Read all associated information and make sure to apply.Our Role As an Assistant Manager at Prezzo, you’ll play a key role in leading your team, ensuring