Retail supervisor jobs in LondonCreate job alerts

We are seeking a dynamic and experienced Store Manager to oversee our retail operations. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. As a Store Manager, you will be responsible for managing daily operations, driving sales performance, and ensuring a positive shopping experience for our customers. This role requires excellent time management, administrative capabilities, and the ability to manage a diverse team effectively. Duties · Manage daily store operations to ensure efficiency and effectiveness. · Lead, motivate, and develop a team of sales associates to achieve sales targets. · Oversee inventory management, including stock levels and product displays. · Implement sales strategies to drive revenue growth and enhance customer satisfaction. · Maintain high standards of visual merchandising and store presentation. · Handle administrative tasks such as scheduling, payroll, and reporting. · Provide excellent phone etiquette when dealing with customer inquiries or complaints. · Ensure compliance with company policies and procedures. · Foster a welcoming environment for customers by promoting a culture of service excellence. · Act as a point of contact for multilingual customers to enhance their shopping experience. Qualifications · Proven experience in retail management or a similar role is essential. · Strong team management skills with the ability to inspire and lead others. · Excellent time management skills to prioritise tasks effectively. · Administrative proficiency in handling reports and operational documentation. · Bilingual or multilingual capabilities are highly desirable to cater to diverse customer needs. · Strong sales management skills with a track record of achieving targets. · Exceptional interpersonal skills with an emphasis on phone etiquette and customer interaction. · Ability to adapt in a fast-paced retail environment while maintaining composure under pressure.

Les Cent Ciels, 'the hundred skies', offers versatile clothing in high quality yarns; with Cashmere at the core of the collection. Les Cent Ciels epitomises relaxed luxury and we are looking for dedicated Sales Manager to join the team to represent the brand at our flagship boutique in Central London. The role will involve: - Recruiting, training, supervising and appraising staff - Managing budgets - Maintaining statistical and financial records - Dealing with customer queries and complaints - Overseeing pricing and stock control - Maximising profitability and setting/meeting sales targets, including motivating staff to do so - Ensuring compliance with health and safety legislation - Preparing promotional materials and displays liaising with head office. Committed candidates who are interested in working on a personal, direct basis with customers, and want to be part of a small team within a growing brand should apply.

Piazza Castello, is looking for a Store Manager As a Luxury Italian Fashion Brand, we're looking for a talented retailer manager, with a good fashion experience and highly commercial, dynamic and working under it's own initiative, having a real understanding for fashion display and merchandising but also able to provide an exceptional customer experience , with a passion to develop towards success. As a natural leader you will coach, develop and support your team to help them reach their full potential, whilst nurturing a fun and uplifting atmosphere. Acting as a brand ambassador, you will continually promote the Piazza Castello brand to our customers through your team . You'll take pride in continually delivering the highest and most consistent standards of customer service, visual standards, profitability and productivity of your store. Taking personal ownership for the performance of your store, you will make commercial decisions and spot business opportunity that drive results. You will achieve all this while ensuring our customers remain at the heart of every decision you make, all part of a normal day in retail. This truly is a great opportunity for passionate fashion retailers who don't want to stand still, genuinely want to make a difference, want to develop themself and have lots of initiative to promote the brand and build up together with us our story toward success. Attention to detail with store and personal presentation We are a small team here at Piazza Castello and unlike other brand we will allow you to make your own window display that beat the competition on the high-street. Effective leader Able to create a fantastic display inside the store that match your window and rotate collection with commercial awareness and creativity, lead by example and be an inspiring proactive leader for your team. Able to achieve all KPI’s and perform well on your own Able to thrive under pressure Flexible to sell in both fast pace and slow extremes, train your team and be independent. If this is you, come and join our small team! Job Types: Full-time, Permanent Pay: £28,000.00-£30,000.00 per year

As an Assistant Manager at Travelodge, you would be responsible for leading, coaching and motivating the hotel teams. Your role would also include: Making sure rooms and communal areas are cleaned by company best practice Ensuring food is prepared and presented to brand standard. Maximising food and beverage sales by cross and upselling. Reviewing customer feedback to produce targeted action plans Working with team members to create personal development plans Recruiting motivated team members and making sure they have a warm induction Reporting and overseeing any repairs or maintenance needed Additional responsibilities include rota management, banking and health and safety 40 hours per week (typically 3pm to 11pm, 13pm to 23pm and occasionally 7am to 15pm) The ideal candidate for this role will have preferably been Supervisor/Leader or equivalent, in a customer facing industry and will have led a team. Experience of a food and beverage operation isn't essential, but would be advantageous. At Travelodge, we value your attitude and character as much as your experience. The behaviours that are most important to us are Care About People, Attention to Detail and Drive for Results.  Benefits include: 50% discount on rooms plus food and drink Discounts for friends and family with thousands of rooms at £14.99 £50 voucher on each work anniversary Additional holiday with each year of service  Discounts off many high street retailers and mobile phone bills Pension scheme totalling 8% (employer contribution 3%)

3P Security Limited is a startup company providing security manpower to clients (retailers, hotels, clubs, local councils, HNW individuals etc.) in the Greater London area. We need a Sales Manager to bring in new contracts. This is a commission-only job with excellent long-term prospects.

We’re looking for a kind and dedicated Assistant Restaurant Manager to join our team. Crispin x Studio Voltaire is a 50- cover restaurant, counter bar and terrace, focussing on classic, unpretentious seasonal dishes, showcasing the best produce of the British Isles. Studio Voltaire is a non-profit gallery and studios, focussing on contemporary arts, public program of exhibitions and live events. We come together to provide a beautiful 90’s inspired restaurant space that feels very much a part of the gallery. In addition to our restaurant service, we work with our events team on some very special events along side Studio Voltaire team. Our friendly and informal service is led by General Manager, Maria Kontogiannatou who’s joined by Head Chef, Michael Miles (previously Counter 71, Manteca). Our Assistant Restaurant Manager can expect: · On target earnings of £38 - 40K with service charge · Free dining and drinks for you and a guest for all new team members · 50% off dining for you and 3 guests at Bar Crispin, Crispin, Bistro Freddie, Crispin x Studio Voltaire · 20% off retail wine · Personalised development plans for continued learning and progression · Group socials · Opportunities to work with our wider team at internal and external events, chef collaborations, weddings, and food fairs etc. HAM. Restaurants is a group of independent and design-lead restaurants and wine bars in Central London. Restaurants consists of Crispin, Bar Crispin, Bistro Freddie, Crispin x Studio Voltaire and Crispin Events & Catering.

We’re searching for a charismatic Head Bartender to join our dynamic and supportive team and become part of something special. Benefits & Rewards: 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. 'Refer a Friend' bonuses. Career Development and Training, including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off - Guaranteed! Cycle to Work Scheme. Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Head Bartender will include welcoming customers, taking drinks orders, making recommendations, preparing, and serving exquisite drinks, controlling stock, including placing orders, stocktake, and supporting the bar manager with bar organisation. You’re confident handling financial transactions, supervising bartenders and keeping abreast of all drink legislation, food safety and hygiene best practices. About you: You have the knowledge and skills to create exquisite cocktails. Your friendly, professional, and hands-on approach to the role will make you a valuable part of the team and a delight to our guests. About us: We know how to have a good time – we love what we do. The key ingredient to our success is our dedicated, talented people – and we love nothing more than to help them to flourish in a supportive environment where they are respected and valued. We encourage individuality and celebrate the diversity of our people. We search for people who know what exceptional looks like and are ready to bring their passion and commitment to each and every service. It’s the Ivy way.

Restaurant Manager, Bistro Freddie, HAM. Restaurants, London. HAM. Restaurants is a group of independent and design-lead restaurants and wine bars in Central London. Restaurants consists of Crispin, Bar Crispin, Bistro Freddie, Crispin x Studio Voltaire and Crispin Events & Catering. We’re looking for a charismatic and kind restaurant manager to join Bistro Freddie, Shoreditch. Bistro Freddie is part of HAM. Restaurants, a group of independent and Bistro Freddie is a hugely popular 45- cover bistro in the heart of Shoreditch, showcasing the best of British produce and French wine. Our service is led by General Manager, Piotr Maruszczak, (previously Frenchie) who is joined by Head Chef, Alex Reynolds (previously Eline). Our Restaurant Manager will bring old school hospitality to Shoreditch with big, heart warming, and indulgent dishes. Our restaurant is classic, beautiful, and uniquely designed by Jermaine Gallacher. Bistro Freddie is a very busy and small space, we’re looking for someone who is highly organised, service focussed and can bring a warm welcome to our guests and team a like. Restaurant managers can expect: - £38000 per annum, including serve - Weekly management meetings for input, fun ideas, and your feedback - Personal development plans and paid training - Delicious staff meals - Progression opportunities as part of a growing group - Welcome meal for 2 on the house - 20% off retail wine price - 50% off dining and drinks at any of our HAM. Restaurant locations.

HAM. Restaurants – Events Supervisor HAM. Restaurants are a renowned group of independent restaurants and wine bars (Crispin, Bar Crispin, Bistro Freddie and Crispin x Studio Voltaire). With four restaurants across central London, we offer exceptional dining, premium wines and unforgettable experiences. With multiple venues, we host a variety of events ranging from private dinners to large corporate gatherings, weddings and collaborations with some well-known brands and clients across London. We are seeking a dynamic and experienced Events Supervisor to join our team and ensure seamless delivery of memorable occasions across our locations. The Events Supervisor will oversee all aspects of event coordination, including reservations, guest interactions and operational delivery across venues and locations. You will work closely with the Head of Events and Sales to ensure smooth planning, preparation and execution. In addition, the Events Supervisor will be required to host and deliver exceptional service to our guests as part of the events team. The Events Supervisor can expect: £32000 per annum, including service charge Free dining and drinks for you and a guest for all new team members 50% off dining for you and 3 guests at Bar Crispin, Crispin, Bistro Freddie, Crispin x Studio Voltaire 20% off retail wine Personalised development plans for continued learning and progression Group socials Opportunities to work with our wider team at internal and external events, chef collaborations, weddings, and food fairs etc. HAM. Restaurants is a group of independent and design-lead restaurants and wine bars in Central London. Restaurants consists of Crispin, Bar Crispin, Bistro Freddie, Crispin x Studio Voltaire and Crispin Events & Catering.

We're hiring a Housekeeping Supervisor to join our amazing team here at Omni Facilities Management Established in 1980, Omni Facilities Management is a leading provider of outsourced services to over 150 hotels across the UK, Netherlands, and South Africa. Employing over 4,000 people, Omni provides Housekeeping, Recruitment, Property and Software Services to major hotel groups including InterContinental Hotels Group (IHG), Hilton, Marriott, Redefine BDL Hotels, Raffles, Shangri-La, Ritz-Carlton and Resorts World. We are currently looking for enthusiastic and self-motivated candidates for the position of Housekeeping Supervisor / Floor Supervisor who will not only be required to carry our supervisor duties within the housekeeping department but will also, be required to support with the following when required: Cleaning guests’ room when required Self-Check cleaned rooms Support Head Housekeepers when they are on leave or days off. Benefits from working with the company: Two weekly payments Up to 28 days paid holiday per year Permanent contract of employment Career progression on to our Management Programs & Flexible Learning Courses Company Benefits including retail discounts on food, shopping, clothes, holidays. eating out and up to 55% on cinema tickets Opportunity to work with great teams for an industry leader! Refer a friend scheme and earn £150 for each person you refer Shift Pattern: Up to 37.5 hours a week, Monday to Sunday (24/7 Operation) Desired profile: Experience as a Housekeeping Supervisor / Floor Supervisor Willingness to work Ability to work under pressure with strong organizational skills Confident, professional, and welcoming personality Duties: Participate in and carry out various housekeeping duties including room cleaning/public area cleaning/linen management/supervisor

Job description Chaiiwala is a vibrant Indian street food cafe and restaurant located in the heart of Central London. We bring the authentic flavours of Indian street food to our customers, offering a unique dining experience that combines traditional recipes with a modern twist. Our menu features a wide variety of delicious items, including chai, snacks, and main dishes that cater to diverse tastes and preferences. Job Summary: We are seeking a dynamic and experienced Store Manager. The ideal candidate will be passionate about Street food, have excellent customer service skills, and possess strong leadership qualities. As the Store Manager, you will be responsible for overseeing all aspects of store operations, ensuring a high level of customer satisfaction, and driving sales growth. Key Responsibilities: - Oversee daily operations of the cafe/restaurant, ensuring smooth and efficient service. - Maintain high standards of food quality, hygiene, and customer service. - Manage inventory, order supplies, and ensure stock levels are adequate. - Recruit, train, and supervise staff, ensuring a positive and productive work environment. - Schedule staff shifts and manage payroll. - Conduct regular team meetings and provide ongoing training and development. - Ensure a welcoming and friendly and vibrant atmosphere for all customers. - Handle customer inquiries, complaints, and feedback promptly and professionally. - Develop and execute sales strategies to achieve revenue targets. - Promote new menu items and special offers to attract customers. - Uphold visual merchandising standards as well as Chaiiwala brand standards - Collaborate with the marketing team to plan and implement regular local marketing campaigns. This includes creating videos and boosting social profiles, creating a local buzz and the implementation of a regular outreach programme. - Monitor and control expenses, ensuring the store operates within budget and exceeding hitting targets - Prepare and analyse financial reports, including sales, expenses, and profits. - Implement cost-saving measures without compromising quality and service. - Ensure compliance with all health and safety regulations. - Conduct regular inspections and audits to maintain a safe and clean environment. - Handle any incidents or emergencies according to company protocols. - Ensure that team is always motivated, incentivised to drive sales. -Ensure that the store is performing at the highest levels, in terms of operations, profitability and reviews at various platforms. - Target local business and institutions to collaborate and increase revenue from local events. Qualifications: - Proven experience as a store manager or in a similar role, preferably in the food and beverage industry. - Strong leadership and team management skills. - Excellent customer service and interpersonal skills. - Knowledge of Indian cuisine and street food is a plus BUT not essential as training will be given. - Ability to work in a fast-paced environment and handle multiple tasks efficiently. - Strong organisational and problem-solving skills. - Proficiency in Microsoft Office and POS systems. - Flexibility to work evenings, weekends, and holidays as required. Benefits: - Competitive salary and performance-based bonuses. - Staff meals and discounts. - Opportunities for career growth and development. - A vibrant and supportive work environment. How to Apply: Interested candidates are invited to send their CV and a cover letter outlining their relevant experience and why they are a good fit for the role. Chaiiwala is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Type: Full-time Pay: £29,500.00-£32,000 per year Additional pay: Performance bonus Benefits: Store Performance Bonus Discounted or free food Employee discount Schedule: Day shift Holidays Monday to Friday Night shift Overtime Weekend availability Education: GCSE or equivalent (preferred) Experience: Retail sales: 3 years (required) Supervising experience: 3 years (required) Customer service: 3 years (required) Retail management: 3 years (required) Management: 3 years (required) Food service: 5 years (preferred) Licence/Certification: Driving Licence (preferred) Level 3 Food Hygiene Certificate (required) Work authorisation: United Kingdom (required) Location: London (required) Work Location: In person Reference ID: CWHAM/SM