Forward Deployed Engineer
5 days ago
Sheffield
Purpose of the Role As a Forward Deployed Engineer, you’ll sit at the front lines of customer success and product innovation. Your mission is to shape customer outcomes by bridging Authsignal’s product capabilities with real-world integration needs. You’ll help enterprises and startups deploy secure identity solutions, create scalable developer resources, and deliver trusted experiences worldwide. What You’ll Do • Drive customer integrations - guide enterprises and high-growth startups in deploying Authsignal into their systems (CRMs, SaaS platforms, bespoke stacks)., • Shape developer experience - contribute to SDKs, libraries, connectors, and sample code to accelerate adoption., • Be customer-facing - support pre-sales demos, proof-of-concepts, and post-sales implementations (including international travel as needed)., • Create scalable content - produce developer resources (docs, blogs, Looms, video walkthroughs) to reduce friction and empower self-service. What You Bring • Background in solution engineering, systems integration, or pre-sales engineering., • Hands-on experience with APIs, SDKs, and enterprise software integration., • Excellent communicator, confident in front of customers and comfortable explaining complex technical solutions., • Experience in creating content (docs, blogs, videos) or willingness to grow in this area., • Bonus: familiarity with identity, MFA, passkeys, or security concepts. How We Define Success • Seamless delivery of customer integrations and reduced friction in sales cycles., • Increased adoption of Authsignal SDKs, connectors, and developer resources., • Creation of scalable, reusable technical content., • Strong customer feedback and measurable impact on customer success. Qualifications • Bachelor’s degree in Computer Science, Engineering, or equivalent experience., • Proven experience in a customer-facing technical role. Tech Stack & Tools • Languages & frameworks: JavaScript/TypeScript, REST/GraphQL APIs, • Developer Tools: GitHub, Postman, API documentation frameworks, • Content Tools: Loom, Markdown, blogs, docs-as-code workflows