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Company: Elizabeth School of London Position: Front Desk Receptionist Location: ON-SITE, Leicester, UK Salary: £26,500 Per Annum Employment Type: Full-Time Working Days & Hours: Part-Time, Saturday & Sunday, 9am-5pm About Us The Elizabeth School of London (ESL) is a higher education provider committed to offering relevant, high-quality programmes on campuses across six major cities including London, Birmingham, Leeds, Leicester, Manchester, and Northampton. With an inclusive approach to the recruitment of students, we provide one-to-one academic and career guidance with the purpose of widening access to higher education among groups currently under- represented. We believe that education is transformational and can make a fundamental difference to the individuals and communities we serve. Role of Front Desk Receptionist The receptionist serves as the first point of contact for students, staff, and visitors at the university's main reception area. The receptionist provides exceptional customer service, handles inquiries, and ensures efficient operations of the front desk. This role requires strong communication, organisational, and interpersonal skills to create a welcoming and informative environment for all visitors. Responsibilities Greet and Assist Visitors: • Welcome all visitors, including students, faculty, staff, and external guests., • Provide a friendly, professional, and positive first impression of the university., • Answer inquiries and provide accurate information regarding university services, facilities, and campus events., • Direct visitors to appropriate offices, classrooms, or departments., • Handle phone calls, transferring calls to the appropriate individuals or departments. Manage Front Desk Operations: • Maintain a clean and organised reception area., • Manage the reception schedule, ensuring adequate coverage during business hours., • Monitor and manage visitor access to the campus, including issuing visitor passes when required. Administrative Support: • Assist in various administrative tasks, including filing, photocopying, scanning, and data entry., • Update and maintain student and staff directories., • Provide administrative support during university events and meetings. Health and Safety: • Ensure compliance with health and safety regulations at the front desk area., • Monitor and report any security or safety concerns to appropriate personnel., • Assist in emergency procedures, such as evacuation protocols or first aid response. Collaboration and Teamwork: • Collaborate with other university staff to ensure smooth operations and effective communication., • Participate in staff meetings and training sessions as required., • Foster a positive and inclusive work environment. Qualifications and Skills • High school diploma or equivalent; additional education or certification in office administration is a plus., • Proven experience as a receptionist or in a customer service role., • Excellent communication and interpersonal skills., • Strong organisational skills with the ability to multitask and prioritise tasks., • Proficient in using office software (e.g., Microsoft Office Suite) and telephone systems., • Knowledge of university policies, services, or campus layout is an advantage., • Friendly, approachable, and professional behaviour., • Ability to handle difficult or demanding situations with tact and diplomacy., • Flexibility to work occasional evenings or weekends, as required. Benefits • Annual leave (7.2 weeks), • Workplace pension scheme., • Company Sick Policy., • Statutory maternity/paternity pays., • Career development opportunities, • Training and self-development opportunities., • Gym membership discounts, • Retail discount schemes, • Cinema discounts, • Grocery discounts, • Cycle to work, • Investing and savings opportunities, • Financial wellbeing – personal debt advise., • Financial wellbeing education, • My Mind Pal (mental fitness)

School Administrators £14.00 - £16.00 per hour Are you an Administrator with a background working in a school environment or similar looking for work It is ADVANTAGEOUS that applicants have some school administration experience and be proficient on SIMS/ARBOR/BROMCOM. However, applicants with STRONG ADMINISTRATION experience in a similar sector will also be considered. You MUST BE willing to work on a TEMPORARY basis and between the hours of 8:00a.m. & 4:30p.m. There will be full time and part time positions available throughout the School year which run for a variety amount of time. There may also be an opportunity to move to a permanent contract within the Schools although this is NOT guaranteed. PLEASE ONLY APPLY IF YOU UNDERSTAND THAT THE ROLES ARE TEMPORARY, AS AND WHEN REQUIRED. As a School Administrator your day to day responsibilities will include but not limited to: « Inputting details onto SIMS/ARBOR/BROMCOM « Answering phones and taking messages « Typing of letters and memos « Filing, faxing and photocopying « Dealing with parents and pupils YOU WILL BE REQUIRED TO FULLY REGISTER WITH US INCLUDING PROVIDING RIGHT TO WORK DOCUMENTS ALONG WITH OBTAINING AN ENHANCED CHILD WORKFORCE DBS THAT WILL BE PROCESS BY US BUT COME AT A COST OF £47.20 (UNLESS YOU ALREADY HAVE ONE REGISTERED ON THE UPDATE SERVICE). PLEASE ONLY APPLY IF YOU ARE ABLE TO DO THIS. To find out more about Aspire People head to our website (url removed) Aspire People Limited provides services as an Education Agency and an Education Employment Business. Aspire People is committed to safeguarding and promoting the welfare of pupils and expects every candidate to share this commitment. Placements are subject, to appropriate Child Protection screening, including checks with former employers and the Disclosure and Barring Checks