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  • Senior Associate, Global Food & Beverage Strategy
    Senior Associate, Global Food & Beverage Strategy
    18 hours ago
    Full-time
    London

    About Blank Street Blank Street is on a mission to become the defining food & beverage brand of our generation. At 100+ locations, we've built one of the fastest-growing consumer brands in the US and UK, and are quickly becoming the go-to spot for the next generation of coffee and matcha drinkers. With a large global roadmap ahead, we're shaping the future through elevated beverages, thoughtful store designs, and hospitality-driven experiences. Start Something Extraordinary... As our Senior F&B Strategy Associate, you'll be a key member of the Global Food & Beverage team, helping shape the future of our menu in all geos. Your mission: elevate Blank Street's menu through standout seasonal launches, thoughtful menu design, unique merchandising, and uncompromising product quality, ensuring every item we serve is something our customers truly love. Equal parts strategic and operational, we're looking for someone who combines creative instinct and an exceptional palate with sharp strategic and analytical skills. This role will also serve as a key cross-functional collaborator for the product function in the UK office. The role will report into the Global Product Strategy Lead and also work closely with the other function heads (Beverage Innovation, Product Quality) and the Global Product Director. This role has a clear path to a leadership position within the UK market. What You'll Own • Own Product Performance Reporting & Insights: Analyze performance data, customer feedback, and operational input to generate meaningful insights that influence product strategy., • Drive Planning & Execution of Product Launches: Lead end-to-end planning and execution of seasonal and evergreen food and beverage launches, aligning cross-functional partners, and ensuring on-time, high-quality execution., • Organize the UK Product function: Lead project management for ongoing product pilots in the UK office by working closely with our UK Beverage Program Manager and UK Food Program Manager, • Support Global Product Strategy & Research: Support key product business decisions, such as pricing, product optimization, flavor innovation, LTO launches, and category expansion. Create concise, well-structured decks, memos and briefs to drive alignment and decision-making across teams. Who We're Looking For • 4+ years in management consulting or in-house strategy at a consumer goods, retail, or hospitality company where you've shaped strategic direction, • Bonus if you have direct experience bringing products from ideation to market, • Strong analytical thinker who is and skilled at turning incomplete data into actionable insights, • Strong project management skills and ability to manage multiple initiatives with competing deadlines, • Wealth of knowledge or love for F&B, consumer retail brands, and extremely good taste, • True people person - collaborative, team-first mindset with the ability to build trust and influence across functions, • Clear and confident communicator who adapts messaging based on audience and context, • Bias for action, when something needs doing, you roll up your sleeves and figure it out, • Super comfortable with PPTX, Excel, G-sheets, • Must be based in London and available to work in-person at least 4 days per week Benefits & Perks • Equity package, • Private health and dental insurance, • 25 days of annual leave (on top of bank holidays), along with an additional paid day a year 'to start something extraordinary' ✨ and pursue a passion, • A salary sacrifice scheme to spend on Cycle to Work, bike subscriptions, pensions and medical, • Access to 1Rebel off-peak classes at the sites near our office, for free!, • Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️✨, • Great culture with regular team events

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  • Head Chef - at Felixstowe and Cricklewood
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    Head Chef - at Felixstowe and Cricklewood
    2 days ago
    Full-time
    London

    About Elephant and Barrel Elephant and Barrel is a growing and exciting hospitality group operating four sites, three in London and one in Felixstowe. We pride ourselves on delivering exceptional food and drink in a warm, welcoming environment for all. As we continue to expand, we're building a passionate team of kitchen professionals who share our commitment to quality and craft. The Role We are looking for an experienced and driven Head Chef to lead the kitchen team at two of our sites. This is an exciting opportunity for a culinary leader who thrives in a fast-paced hotel or pub environment and wants to make their mark on our menus and kitchen culture. As Head Chef, you will be responsible for the day-to-day running of the kitchen, from menu development and stock management to team leadership and maintaining the highest standards of food quality and hygiene. Multiple positions are available across our London and Felixstowe sites. Your preferred location will be discussed at interview. Key Responsibilities • Lead, motivate, and develop the kitchen team, fostering a positive and professional working environment, • Design, develop, and cost seasonal menus that reflect Elephant and Barrel's style and quality standards, • Oversee all aspects of food production and presentation, ensuring consistency across every service, • Maintain strict compliance with food hygiene regulations and health & safety standards (including HACCP), • Manage stock ordering, supplier relationships, food costings, and GP targets, • Conduct regular team briefings, training, and performance reviews, • Work closely with front-of-house management to ensure a seamless guest experience, • Monitor kitchen performance and implement improvements where necessary What We're Looking For • Proven experience as a Head Chef or Senior Sous Chef in a busy kitchen environment, • Strong culinary skills with a creative eye for menu development, • Demonstrated experience in kitchen management, team leadership, and GP control, • Up-to-date food hygiene certification (Level 3 or above preferred), • Excellent organisational and communication skills, • A passion for delivering outstanding food and hospitality, • Full right to work in the United Kingdom — this is a strict requirement for all applicants What We Offer • Competitive salary, commensurate with experience, • Opportunities for career progression within a growing hospitality group, • A supportive and collaborative team culture, • Staff benefits and discounts across all Elephant and Barrel sites, • The chance to shape your kitchen and put your stamp on the menu How to Apply If you are an experienced culinary professional ready to take the next step, we'd love to hear from you. Please apply through Indeed with your up-to-date CV and a brief cover note outlining your experience and preferred site location. All applicants must have the right to work in the UK. Evidence of this will be requested prior to any offer of employment.

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  • Interior and FF&E Designer (Mid-level) | Global
    Interior and FF&E Designer (Mid-level) | Global
    2 days ago
    Full-time
    London

    About Us At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention to detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Add a Spark to the Ordinary... We're looking for an Interior Designer who is passionate about creating exceptional consumer experiences and excited to be part of our expansion. In this role, you will support all phases of the design and build process—from test fits and concept design through construction administration - with a strong focus on FF&E selection, as well as materials and supplier research and documentation. What You'll Own • Support the design, documentation, and execution of multiple high-quality projects by collaborating with all internal and external teams, • Assist with key initiatives from creation to implementation, • Contribute to ideating the conceptual framework for projects, • Work with the Design team and wider global team to maintain an on-brand project aesthetic appropriate to the market, • Provide regular updates to management and the project team, and work alongside and receive mentorship from Senior Designers., • Assist in coordinating with external consultants throughout the design process, • Support the determination and organisation of functional requirements, programming, space planning, and code analysis, • Help ensure design deliverables follow brand standards, including quality assurance policies and procedures, • Assist the Real Estate team in the due diligence process as needed, • Develop FF&E proposals, coordinating with suppliers and tracking communications, lead times, and budgets., • Research and evaluate new materials and suppliers, manage sample and prototype orders, and document all related communications. Requirements • BArch / MArch degree in a design or design-related field, including but not limited to Interior Design or Architecture, • 5+ years of professional design experience in commercial or hospitality projects, • Proven ability to support and contribute to both design concepts and technical documentation across multiple project phases., • Solid understanding of materials, finishes and space planning., • Excellent oral, written, and graphic communication skills;, • Strong problem-solving skills and a proactive, detail-oriented approach to your work., • Experience working in collaborative design teams and contributing to project coordination., • Excellent organisational and 'people' skills., • Proficient in the following programs: BIM (Revit), all things Google, Bluebeam, Adobe Creative Suite, • Possess a strong eye for FF&E selection and a passion for supplier and materials research. Benefits and Perks • Equity package, • Private health and dental insurance, • 25 days of annual leave (on top of bank holidays), along with an additional paid day a year 'to start something extraordinary' ✨ and pursue a passion, • A salary sacrifice scheme to spend on Cycle to Work, bike subscriptions, pensions and medical, • Access to 1Rebel off-peak classes at the sites near our office, for free!, • Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️✨, • Great culture with regular team events *Portfolios must be submitted for consideration **This role is based in London, and periodic travel may be required

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  • Executive Housekeeper
    Executive Housekeeper
    3 days ago
    Full-time
    London

    Summary: The Executive Housekeeper is a critical member of the shipboard management team, responsible for the management of all Housekeeping functions and team members onboard. The Executive Housekeeper possesses a dynamic outgoing demeanor with a passion for ‘Delivering the Wow’ through exceptional service while demonstrating exemplary leadership skills. He/she continually strives to exceed hospitality industry cleanliness and presentation standards, while ensuring complete guest and team satisfaction. He/she establishes and maintains a positive working environment of transparency, fairness and consistency, with clear performance expectations and open and frequent communication. He/she focuses on operational goals where training, leadership development and recognizing overall team performance are paramount. Leading by example and from the front of the house, the Executive Housekeeper instills an environment where team members are enabled to deliver exceptional customer service to our guests through flawless and cons Essential Duties and Responsibilities 1. In accordance with Royal Caribbean International’s philosophy of Anchored in Excellence, each employee conducts oneself in a professional and courteous manner at all times. This applies to physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and crew areas. 2. Ensures cleanliness, maintenance and presentation standards are managed to brand standards in all Housekeeping areas, including all guest staterooms and balconies, guest corridors, officer cabins, laundry, lockers and storage areas in both the front and back of house. Spends at least 50% of working day in front-of-house operations to set tone and oversee inspection processes, ensuring feedback is delivered in constructive and appropriate manner with emphasis on positive reinforcement. Ensures all administrative and back of house functions are completed on time, accurately and are maintained to standard. 3. Reports to the Hotel Director and takes an active role in all hotel division activities. Educates fellow division heads on cleanliness standards. Establishes himself/herself as a content expert on all Housekeeping and cleanliness related matters. Develops and maintains strong rapport and frequent communication with the Facilities Manager, the Deck Department and Marine Department to ensure timely completion of ongoing and preventative maintenance in an organized and well planned manner. Provides preventative maintenance reporting to enable maintenance to be planned and executed appropriately to improve stateroom, balcony and corridor appearance. 4. Responsible for leading, motivating and coaching a team of empowered individuals who will strive to deliver exceptional guest service, taking ownership and accountability for reacting to guest feedback and requests effectively and efficiently. Responds to guest complaints and concerns in prompt, empathetic, and customer centric manner, ensuring appropriate resolution and using every guest issue as an opportunity to coach and mentor the Housekeeping management and team. Executive Housekeeper will permanently resolve recurring service failures through root cause analysis and effective problem solving techniques. Practices sound business sense in an ethical manner at all times. Enforces and assists shipboard senior management team in facilitating the ‘Guest Conduct Policy’. 5. Mentors, develops and provides both classroom-style and on-the-job training to team members to strengthen their current performance and preparation for succession planning. Demonstrates strong ability to coach and develop team members on effective problem resolution skills and aptitudes. Ensures team communication is maintained at highest levels, through activities such as morning line up, etc. to constantly keep team informed and aware of relevant information. Evaluates and tracks development on an individual and team level, ensuring every team member receives frequent, open and honest feedback about his/her performance, individual strengths and improvement opportunities. Reviews and ensures compliance with the training matrix for all positions. 6. Oversees, coordinates, and administers the Housekeeping Division schedule in conjunction with the shoreside support group. Actively identifies and monitors the scheduling needs of the Housekeeping division. Demonstrates aptitude for the management of headcount within assigned area, as it relates to and supports the business needs of the ship. Collaborates with CTI or other designated company to ensure Laundry staffing needs are constantly maintained and planned for. Is able to identify skill sets in individuals for succession planning for fleet-wide Housekeeping operations. 7. Effectively manages all Laundry Operations onboard ensuring that the Laundry Master has all necessary skills, training, tools, information and support to enable delivery of services and products flawlessly and on a consistent basis. Ensures all laundry equipment is maintained in good working order and advance planning is put into place to ensure that long-term equipment needs are met. Maintains an accurate inventory of all linen, terry, crew linens and other items par levels, ensuring that at all times purchases are made to maintain sufficient par to meet the business demands. Ultimately ensures that the quality of all linen items serviced for the ship along with guest and crew items are up to the required presentation standards. Reviews regularly the quality control and discard sheets and provides root cause analysis. Completes daily walk through of the laundry operation and completes a formalized laundry inspection each week with the Laundry Master. 8. Actively manages and reviews yearly budgets for Housekeeping and Laundry cost centers/expenses (e.g. consumable and replaceable items) and revenue streams (e.g. laundry, floral cart, tuxedo program, etc.). Maintains appropriate cleaning costs and monitors consumption, storage and supply orders placed to minimize waste. Prepares financial operational business plan to enhance the overall business performance of the division. Applies strategic planning to identify business efficiencies within the division’s cost center supporting company targets and goals, and seeking ways to promote revenue streams. 9. Leads division in taking a proactive approach to achieving and exceeding quantitative and qualitative goals and targets set for Housekeeping guest satisfaction ratings, GOLD Anchor Quality Reviews, employee satisfaction scores, Public Health inspections and audits, and Housekeeping Operational Reviews. Reviews and acts upon audit findings and guest feedback, ensuring team are trained and educated appropriately to prevent recurrences. Responsible for achieving objectives as defined by the balanced scorecard metrics ensuring that all company initiatives and other priorities as communicated by senior management are positively supported. 10. Maintains and communicates current knowledge of all ship’s regular events and special functions in order to provide guests and housekeeping team with accurate and updated information. 11. Comprehensive knowledge of cleaning practices, procedures, equipment and materials. Ensures cleaning equipment and supplies are maintained and that all team members are adequately trained to ensure proper and effective use. 12. Attends department and division head meetings. In addition, facilitates divisional crew and management meetings, training activities, courses and all other work-related activities with the Housekeeping Team. Continually updates job knowledge by investigating new trends in housekeeping and cleanliness practices, reviewing professional publications, establishing personal networks, and sharing of best practices, lessons learned and new benchmarks with shipboard management and shore-side support groups. 13. Ensures frequent and consistent updates of clear and concise handover notes to eliminate any possible miscommunication that compromises the efficiency of set processes. Works to ensure that their divisions’ manager and supervisor placement's maximize individual strengths to support the organizational needs. Through managing individual strengths this will allow for a seamless management handover allowing for minimum disruption to the team and operation. 14. Oversees the Stateroom Attendant Performance Management Tool, ensuring system is maintained per the system’s Standard Operating Procedures document. Disseminates appropriate information and section assignments, ensuring poor performers are coached, re-trained and counseled through back of house rotation. Utilizes progressive disciplinary process in accordance with guidelines and ensures top performers are consistently recognized and motivated. 15. Identifies Career path opportunities for Management team and crew members and assists accordingly to reach career goals as a coach and mentor and works with the Fleet Executive Housekeepers. 16. Oversees the allocation of Support team resources for luggage and turnaround duties in conjunction with the Hotel Director. Reviews with the BOH Senior Deck Supervisor on a per voyage basis the assignment of resources from divisions. 17. Oversees the luggage operation on the last night of the cruise and turnaround day process to ensure duties are completed within the allocated time and to the required standards. 18. Oversees the entire Turnaround day process and monitors the progress of the Management teams, Stateroom Attendants, Support teams, Linen runners and Laundry team to ensure stateroom areas will be ready by 1:00pm. 19. Fully owns any guest concern in line with onboard problem resolution guidelines to ensure maximum guest satisfaction and oversees the entire division and trains and coaches responses for effective problem resolution. 20. Maintains safe, secure, and healthy environment by enforcing organizational standards, pr

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  • Social Media Manager
    Social Media Manager
    1 month ago
    £42500 yearly
    Full-time
    Romford

    About the Role We are seeking a creative and commercially driven Social Media Manager to lead and execute our digital presence across multiple platforms. The successful candidate will be responsible for developing and implementing social media strategies aligned with the company’s growth objectives, enhancing brand visibility, and driving customer engagement and sales. Key Duties and Responsibilities • Develop and implement a comprehensive social media strategy tailored to the company’s products, services, and target market., • Manage and oversee daily operations of social media platforms including Instagram, Facebook, TikTok, LinkedIn, and emerging platforms., • Create, edit, and publish engaging content including posts, videos, graphics, and campaigns., • Plan and execute targeted marketing campaigns including promotions, product launches, and paid advertising., • Analyse performance metrics and prepare reports to improve campaign effectiveness., • Work closely with senior management to identify target customer demographics and marketing objectives., • Monitor competitor activity and industry trends to maintain a competitive edge., • Engage with customers and followers professionally through comments, messages, and reviews., • Coordinate with external designers and content creators where required., • Ensure all content complies with advertising standards and data protection regulations., • Develop tools to monitor and evaluate effectiveness of social media activities. Skills, Experience and Requirements • Degree or equivalent qualification in Marketing, Digital Media, Communications, or related field., • Proven experience managing business social media accounts., • Strong knowledge of social media platforms and analytics tools., • Experience with paid advertising campaigns., • Excellent communication skills., • Ability to manage multiple campaigns independently.

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  • Head Chef
    Head Chef
    1 month ago
    £50000–£55000 yearly
    Full-time
    London

    Head Chef – PYRÁ (Queen’s Park, London) About PYRÁ PYRÁ is a neighbourhood modern European restaurant rooted in Spanish and Greek Mediterranean flavours, offering all-day dining, a curated wine list and an active events programme. With 40% of revenue generated through events—including weddings, private dining and standing canapé/bowl-food receptions—we are expanding our culinary leadership team as we relaunch with a new winter menu and chef partnership. Role Overview We are seeking an experienced and creative Head Chef to lead the kitchen at PYRÁ. The ideal candidate has a strong background in Spanish and/or Greek cuisine, combines traditional techniques with a modern approach and can confidently deliver both restaurant service and high-volume, high-quality event catering. The Head Chef will be responsible for all aspects of kitchen operations, menu development, costing, team leadership and ensuring consistent quality across à la carte dining, brunch and a diverse range of events. Key Responsibilities Culinary Leadership Lead the creation and execution of PYRÁ’s menu, highlighting Spanish and Greek influences. Develop seasonal menus for lunch, dinner, brunch and private events. Ensure exceptional quality, consistency and presentation across all dishes. Events & Catering Design and execute culinary offerings for weddings, corporate events, private dinners, standing events, canapé receptions and bowl-food service. Work with the events team to tailor menus, tastings and service flow for each event style. Plan logistics and production for high-volume events while maintaining PYRÁ’s premium standards. Kitchen Operations Manage daily kitchen operations including prep schedules, stock control, food safety and compliance. Oversee ordering, vendor relationships and cost control to achieve strong GP targets and minimise waste. Maintain a clean, organised and efficient kitchen in line with EHO standards. Team Management Recruit, train and develop a high-performing kitchen team. Create a positive culture built on collaboration, consistency and pride. Manage rota planning, labour cost control and staff performance. Collaboration Work closely with the owner, GM and events team to ensure seamless service between kitchen and front of house. Participate in menu planning, promotions, tastings and new concept development. Required Experience Minimum 5 years’ experience in senior kitchen roles, with at least 2 as Head Chef or above. Strong background in Spanish and/or Greek cuisine—with a passion for Mediterranean produce, flavours and techniques. Proven ability to execute both restaurant à la carte service and event catering simultaneously, including: Weddings Canapé receptions Bowl food Corporate events Private dining Experience creating menus and costing dishes to deliver healthy margins. Strong leadership and people management skills. Excellent organisational skills and ability to perform under pressure. Knowledge of modern food safety and allergen standards.

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  • Chef de Partie
    Chef de Partie
    2 months ago
    £15–£16 hourly
    Full-time
    London

    Role Purpose The Chef de Partie is responsible for delivering consistent food quality within a designated section, supporting the smooth running of the kitchen through strong preparation, organisation and teamwork. This role focuses on developing technical skills, building confidence and maintaining high standards, while contributing positively to the overall kitchen environment. The CDP plays a key role in ensuring that service runs efficiently and that guests receive a quality product every time. The “C” Principles The CDP lives and promotes the following values at all times: Collaboration • Cooperation • Communication • Cohesion • Consideration • Consistency Reports to Senior CDP / Junior Sous Chef / Senior Sous Chef / Head Chef Leadership Style & Core Behaviours A successful CDP consistently demonstrates: • Reliability – consistently delivers what is expected, • Willingness to learn – develops skills through feedback and experience, • Attention to detail – maintains standards in food and preparation, • Organisation – keeps their section clean and ready, • Positive attitude – contributes to a supportive team environment, • Resilience – performs effectively under pressure Key Responsibilities Section Responsibilities & Execution • Work within a designated section to support prep and service, • Follow direction from Senior CDP and Sous Chefs, • Ensure readiness for service through preparation and organisation, • Assist in maintaining smooth and efficient service flow Food Preparation & Quality • Prepare and cook food according to company recipes and standards, • Maintain consistency in portioning, cooking and presentation, • Ensure all dishes meet quality expectations before leaving the kitchen, • Follow instructions and specifications accurately Organisation & Kitchen Discipline • Maintain a clean, organised and well-stocked section, • Follow correct food storage, labelling and rotation procedures, • Support stock control and waste reduction practices, • Keep work areas tidy throughout service Compliance & Safety • Follow all food safety and health & safety procedures, • Maintain allergen awareness and correct communication, • Complete required checklists and records as directed, • Maintain high personal hygiene standards Teamwork & Communication • Communicate clearly with team members during prep and service, • Support colleagues and contribute to a positive working environment, • Ask for help or clarification when needed, • Follow instructions and feedback constructively What Success Looks Like in This Role • Consistent and reliable performance during prep and service, • Strong development of skills and confidence, • High standards of cleanliness, organisation and food quality, • Positive contribution to team culture, • Readiness to progress to Senior CDP

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