Ecommerce Manager
hace 4 días
Crawley
eCommerce Manager b2c Retail Salary £55,000 - £57,000 12-month maternity contract Brighton (Hybrid, 3 days office-based) About the Role Talent Hub has been appointed to recruit an E-commerce Manager for a leading brand headquartered in Brighton. This is a fantastic opportunity to join a passionate team, driving website performance and online sales growth through optimisation, analytics, and development. You will work closely with channel owners and cross-functional teams to optimise the user experience, apply CRO principles, and ensure smooth website operations across two e-commerce platforms. You will play a strategic and customer-focused role, managing day-to-day website operations and shaping long-term development plans. Collaboration with internal teams and external partners will be central to your responsibilities. The ideal candidate is analytical, curious, and enjoys problem-solving. This is an exciting opportunity to make a meaningful impact within a thriving, expanding brand. Key Responsibilities for this eCommerce Manager job include:- • Shape and deliver e-commerce plans that drive revenue growth and maximise profitability, • Evaluate site performance using analytics platforms to identify opportunities for improvement, • Enhance digital customer journeys and improve conversion metrics, • Work cross-functionally with teams in marketing, IT, logistics, and customer support, • Track and interpret key performance indicators to inform actionable insights, • Lead website enhancement projects from initial briefing through to user acceptance testing, • Improve how customers find products, navigate the site, and interact with essential pages, • Develop tailored landing pages and refine personalisation approaches, • Champion a user-centric strategy to elevate the overall purchasing experience, • Oversee external partners supporting CRO, SEO, and website development initiatives What you will need for this eCommerce Manager job:- • Proven experience in e-commerce, ideally at an e-commerce manager level (or senior executive) or in a digital marketing position, • Experience with A/B testing, CRO, and user testing, • Strong understanding of SEO, PPC, email marketing, and conversion optimisation, • Experience with e-commerce platforms and CMS systems, • Strong understanding of data, analytics and reporting tools, • Strong leadership and project management skills, • Experience with HTML & JavaScript would be beneficial, although not essential Benefits include 25 days holiday plus bank holidays, annual bonus, friendly and supportive team