Buscar empleo: 119 ofertas de trabajo de service co ordinator en Reino Unido (octubre 2026)

Grosvenor Cleaning runs housekeeping and linen services for short-let property management clients across London. Small team, real clients, growing fast. This role sits directly beside the director — picking up operational projects, fixing how information moves around the business, and seeing things through without needing to be chased. What you’ll actually do • Own live projects end-to-end, • Help coordinate day-to-day operational directives so the right people have the right information at the right time, • Support marketing and client-facing projects when they land Who we’re looking for • You see something that needs doing and you do it — you don’t wait to be asked, • Strong, clear communicator across WhatsApp, email, and in person, • Organised enough to run multiple projects at once without dropping anything, • Comfortable in a small business where the structure is flat and the pace is real

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Riva Solutions

Client Experience Coordinator

Location: London, Field Based Pay: £15.53 per hour, fixed rate Job Type: Full-time Working Pattern: Monday to Friday About the Role We are recruiting on behalf of our client for a confident and professional Client Experience Coordinator to join their growing team. This is a field-based, customer-facing role where you will attend different locations across London and ensure scheduled appointments run smoothly and professionally. You will usually be assigned to a location for the day and provided with your schedule, relevant information and instructions in advance. Your role will involve preparing the location before appointments, welcoming visitors, providing relevant information, answering straightforward questions and making sure each visitor has a positive experience. You will also remain in contact with the wider team throughout the day, providing updates and reporting any issues when necessary. What We're Looking For We are looking for someone who is friendly, confident and comfortable meeting new people. You should be reliable, punctual and able to represent our client professionally. As you will often manage your assigned location independently, you should be comfortable working on your own, following instructions and taking responsibility for keeping appointments running smoothly. You should also be comfortable travelling to different locations across London depending on where you are required that day. Previous customer service, hospitality, reception, sales or other customer-facing experience would be beneficial, although it is not essential. Pay This position pays a fixed rate of £15.53 per hour. This is not a commission-based role and the hourly rate does not depend on sales or performance. Training & Support Full training and guidance will be provided before you begin working independently. You will receive the information you need for each assignment and will have support available throughout the working day if you have any questions or encounter an issue. This role could be particularly suited to someone who enjoys meeting people, working independently and having variety in their working week. Apply Now If you feel this role is for you, apply now.

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Salon Manager Williams & Hirst – Soho, London Salary: £30,000–£37,000 per annum, depending on experience Holiday: 28 days’ annual leave, including bank holidays Progression and bonus opportunities available About Williams & Hirst Williams & Hirst is an award-winning co-work salon in the heart of Soho, founded for independent hairdressing. Since opening just two years ago, Williams & Hirst has won 12 industry awards and grown into a community of over 40 independent hairdressers, operating from our 18-chair salon on Wardour Street. We are a fast-growing business, and alongside the day-to-day salon, Williams & Hirst regularly hosts leading hair and beauty brands for events, education, launches and industry activations. We are now looking for a confident, highly organised and responsible Salon Coordinator to take ownership of the day-to-day coordination of the salon. The Role The Salon Coordinator is a key operational role within Williams & Hirst, working closely with and reporting directly to the Directors. You will be responsible for ensuring the salon runs smoothly day to day, including coordinating the Front of House team and managing their rota to ensure the salon is appropriately staffed. With 18 workstations, over 40 independent hairdressers and a constant flow of clients, deliveries, brands and events, this is a fast-paced role where excellent communication and organisation are essential. You must be able to work under pressure, prioritise quickly, take responsibility and make sensible decisions without needing constant direction. This is also a hands-on position. Whether it's dealing with an operational issue, supporting Front of House, completing a stock check, speaking with an independent hairdresser or making client refreshments during a busy period, we expect everyone to work together to maintain the standards of Williams & Hirst. The ability to work evenings and Saturdays is an essential requirement of this position. Applicants must have flexibility across these periods as part of their regular working pattern. Key Responsibilities • Taking responsibility for the day-to-day running and coordination of the salon, • Working directly with the Directors and communicating any operational issues clearly, • Coordinating and supporting the Front of House team, • Managing the Front of House rota, including planning shifts, holidays and arranging appropriate cover when required, • Ensuring Front of House staffing reflects the needs of the salon and upcoming events, • Supporting the Front of House team with their daily duties and ensuring tasks are completed to the required standard, • Ensuring daily opening and closing procedures are completed correctly, • Welcoming clients and maintaining an exceptional client experience, • Preparing and serving client refreshments throughout the day, • Maintaining the presentation and standards of all client-facing and communal areas, • Supporting our community of 40+ independent hairdressers with day-to-day operational queries, • Carrying out regular stock checks across salon, retail, hospitality and operational supplies, • Monitoring stock levels, identifying shortages and ensuring essential items are reordered, • Receiving, checking and organising deliveries, • Liaising professionally with suppliers, contractors and external partners, • Supporting the coordination of brand events, education and private hires, • Identifying problems and taking ownership of resolving them, • Communicating effectively between the Directors, Front of House team and independent hairdressers, • Ensuring salon procedures, standards and house rules are followed, • Having tough or uncomfortable conversations when required, while remaining professional, fair and respectful, • Handling complaints or difficult situations calmly and knowing when something should be escalated to the Directors, • Taking on additional operational responsibilities as the company continues to grow Who We're Looking For We are looking for someone who is confident, switched-on, responsible and exceptionally organised. The salon can be extremely busy, with multiple things requiring attention at the same time. You need to be able to remain calm, prioritise effectively and make decisions while continuing to deliver a high standard of service. Excellent spoken and written English is essential for this role, due to the level of daily communication required with clients, independent hairdressers, team members, Directors, brands, suppliers and external partners. You should be: • Highly organised with excellent attention to detail, • Confident working in a fast-paced and high-pressure environment, • Responsible, reliable and punctual, • Proactive — someone who sees what needs doing and does it, • Comfortable taking ownership and making day-to-day decisions, • Confident managing rotas, staffing requirements and last-minute changes, • An excellent verbal and written communicator, • Approachable but confident enough to be firm when required, • Comfortable having difficult conversations and resolving issues, • Naturally hospitality and customer-service focused, • Able to coordinate and support a Front of House team, • Comfortable carrying out stock checks and maintaining accurate records, • Calm and solutions-focused when problems arise, • Happy to be hands-on and help wherever required, • Someone who takes genuine pride in maintaining exceptionally high standards, • Able and willing to work evenings and Saturdays – this is non-negotiable and an essential requirement of the role Previous salon experience is preferred, particularly experience within a busy or premium salon environment. Experience within high-end hospitality, hotels, members' clubs or other fast-paced customer-facing businesses will also be considered. Progression & Opportunity Williams & Hirst is a fast-growing company, and we want this position to grow alongside the business. Having won 12 awards in our first two years, grown to more than 40 independent hairdressers and established an 18-chair flagship space in Soho, our operation continues to evolve. For the right person, there will be opportunities for career progression, increased responsibility and performance-related bonuses as both the role and company develop. This is not a traditional receptionist position. We are looking for someone who wants ownership, responsibility and the opportunity to become an important part of the continued growth of Williams & Hirst.

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Riva Solutions

Customer & Administration Coordinator

Location: Remote, with occasional attendance at a London office Hours: Monday to Friday, 9:00 AM to 6:00 PM Pay: £14.82 per hour Job Type: Full-time About the Role We are recruiting on behalf of our client for an organised, reliable and professional individual to join their team in a full-time remote administrative position. This is a varied, communication-focused role involving customer liaison, scheduling, online administration, record keeping and general operational support. You will act as an important point of contact for customers and clients, helping to manage incoming enquiries, coordinate appointments, maintain accurate records and ensure relevant information is communicated to the appropriate members of the team. The role is primarily remote, with the majority of your responsibilities carried out from home using online platforms, email and internal company systems. From time to time, you may be required to attend the client's London office for training, meetings or other operational requirements. This position would suit somebody who is organised, comfortable communicating with people online and able to manage several administrative responsibilities throughout the working day. What You'll Be Doing Your responsibilities will include: • Responding to customer and client enquiries through email, online platforms and internal systems, • Providing clear, polite and professional responses to general enquiries, • Gathering relevant information from customers and ensuring details are accurately recorded, • Managing incoming enquiries and ensuring they are responded to or passed to the appropriate team member, • Coordinating appointments and managing daily schedules, • Checking availability and arranging suitable appointment dates and times, • Booking, confirming, rescheduling and cancelling appointments where required, • Sending appointment confirmations, reminders and relevant updates, • Keeping schedules accurate and up to date throughout the working day, • Communicating schedule changes, cancellations and other important updates to colleagues, • Monitoring shared inboxes, online portals and internal systems, • Maintaining accurate customer records and administrative logs, • Completing data entry and updating internal tracking documents, • Uploading and updating online listings, advertisements and information when instructed, • Uploading photographs, descriptions and other information to online platforms, • Reviewing information carefully to ensure it is complete and accurate, • Making amendments to online information when requested, • Liaising with different members of the team to ensure information is passed on promptly, • Providing live updates to colleagues where appointments or customer circumstances change, • Recording important notes, requests and information from customer conversations, • Following up on outstanding administrative matters where required, • Escalating enquiries to a supervisor or relevant department when further guidance is needed, • Supporting other departments with straightforward administrative tasks when required, • Updating templates, documents and internal records, • Ensuring outstanding enquiries and incomplete tasks are appropriately handed over, • Following company procedures when handling customer and business information, • Maintaining confidentiality and using company-approved systems when handling information Customer Liaison Communication will form an important part of your working day. You will regularly communicate with customers through approved online platforms and email, helping them with general enquiries, arranging appointments and keeping them updated where appropriate. You are not expected to have the answer to every question. Where an enquiry falls outside your responsibilities or you are unsure of the correct information, you will be expected to refer the matter to the appropriate colleague or supervisor. We are looking for somebody who can communicate naturally and professionally while maintaining accuracy and following the correct processes. Scheduling & Organisation A significant part of the position involves coordinating schedules and appointments. You will need to keep track of available times, customer availability, cancellations, rescheduling requests and changes throughout the day. Accuracy is important. Information should be recorded promptly so that other members of the team have access to the latest schedule and customer updates. You should therefore be comfortable working with calendars, online forms, internal tracking systems and other digital tools. What We're Looking For Previous experience in administration, customer service or a similar position may be beneficial, but it is not essential as training and guidance will be provided. We are particularly interested in applicants who: • Have strong written communication skills -Communicate professionally and confidently • Are organised and able to manage multiple tasks, • Have good attention to detail, • Are comfortable working with computers and online systems, • Can confidently use email and web-based platforms, • Can maintain accurate records and schedules, • Are comfortable communicating with customers and clients, • Can work independently without constant supervision, • Are reliable and able to manage their workload responsibly, • Can follow written processes and instructions carefully, • Understand when something should be escalated to a supervisor, • Are comfortable asking for guidance rather than guessing, • Can work effectively as part of a wider team, • Understand the importance of confidentiality and responsible data handling Working From Home As this is primarily a remote position, you should have a suitable environment from which you can work professionally throughout your scheduled hours. You should be comfortable working independently, managing your own daily workload and remaining responsive through the company's communication and administrative systems. You will be expected to maintain the same professional standards when working remotely as you would in an office environment. London Office Attendance Although this is a remote position, it is not exclusively home-based. From time to time, you may be required to attend the client's office in London for training, meetings, operational support or other reasonable business requirements. Applicants should therefore be able to travel to London when required. Working Hours & Pay This is a full-time position working: Monday to Friday 9:00 AM to 6:00 PM The position is paid at £14.82 per hour. Further information regarding working arrangements and the day-to-day structure of the position will be provided during the recruitment process. Training & Support Training will be provided to help you understand the client's systems, procedures and expectations. You will receive guidance on the platforms and processes used as part of your day-to-day responsibilities, and support will be available when you encounter an enquiry or situation you are unsure about. The role does not require you to make decisions outside your level of responsibility. Following procedures, maintaining accurate records and communicating effectively with the wider team are key parts of the position. Apply Now If you are organised, reliable, comfortable working remotely and enjoy a role involving communication, scheduling and administration, this could be a great opportunity for you. If you feel this role is for you, apply now.

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Experienced Part-Time Care Coordinator Yenis Care Services Ltd is looking for an organised, reliable and compassionate Part-Time Care Coordinator to support the day-to-day coordination of our domiciliary care service. Working closely with the Registered Manager, you will help ensure that service users receive safe, reliable, person-centred and high-quality care, while supporting the effective coordination of our care team. About Yenis Care Services Yenis Care Services is committed to providing high-quality, person-centred care that promotes independence, dignity, choice and wellbeing. We are looking for a Care Coordinator who shares our commitment to helping, caring for and making a positive impact in the lives of the people we support.

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City Rooms

Reception Coordinator – Administration

hace 28 días

£23500–£26000 anual

Jornada completa

Whitechapel, Tower Hamlets

Reception Coordinator – Administration Location: Stepney Green, E1 4DT (This is a fully office based role) Salary: £23,500 - £26,000 Vacancy Type: Permanent, Monday to Friday 10am to 6pm, Saturday 11am to 5pm (You will get 1 day off during the week to compensate working on Saturday) Are you looking for a fresh challenge? Can you start at short notice? You will play a central role in ensuring the smooth operation of their office administration tasks, from general admin, general reception duties and H&S duties. You need to have reception or administration experienced, or both and be reliable and with good written and verbal customer service skills. Want more details about what you will be doing? Great - read on! Meet and greeting visitors, ensure the visitor log is completed and advising departments on their visitor’s arrival, as well as sending customer feedback emails. Receiving, signing and informing or distributing to relevant departments via Teams. Answer and direct calls via various platforms and assist tenants with queries, booking appointments or directing them in as to speak to the relevant persons. Assisting clients by explaining various lettings processes, collecting and informing them of what documentation is needed, taking any pending payments, distributing keys and feeding information back to the rest of the admin department. Assisting tenants with final account balance checks and end of tenancy payments outstanding. Send out various documents to landlords and tenants information requirements. • Ensure that all end of tenancy calls and emails have been actioned to current tenants informing them of the relevant instructions & key return processes in line with GDPR before responding. Complete relevant checks and documentation ensuring relevant teams are made aware, update all required systems to ensure other departments have updated information. Notifying current tenants of new tenants due to move in and when, sending welcome email to new tenants. Assisting in helping with key sorting of tags, labels and any other admin jobs assigned. Health & Safety: testing fire alarm on a weekly basis, monitor entrance, deliveries, visitors, door card issuance, genera office H&S signs, any other general H&S duties needed. Office and kitchen stock check and orders, buying the daily fruit and milk whilst maintaining the reception, kitchen as well as front office area. Managing the coffee machine cleans, and stock order on a daily and weekly basis. Supporting with ideas and improvements for the front of house area. Be able to stay longer hours during the busy seasons if required. Is your skill set? Excellent telephone manor and face to face customer service aptitude is a must. Great computer skill and knowledge of systems such as Word, Excel, Teams, Microsoft. Excellent communicator in both verbal and written English. 2 years established previous experience in reception and administration duties. Have a strong and confident nature, able to multitask and prioritise in a busy fast paced environment. Have great time management and organisational skills What we offer you! A open plan vibrant office with music, and fresh fruit available every day. Staff Benefits such as discounts in shops, restaurants, entertainment establishments, GP, Counselling and Wellness access, and regular paid for eye sight test. Additional annual leave, and SSP top up pay accrued with length of service* A day off for your birthday, and a wellness day off per year* Company closure between Christmas to New Year* Summer party as well as the annual winter party (*terms & conditions apply) To Apply If you feel you are a suitable candidate and would like to work for City Rooms, please don’t hesitate to apply.

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