Service co ordinator jobs in United Kingdom

INTRODUCTION We are excited to announce that we are currently seeking a Driver and Logistic Coordinator to join our talented Operations team at Unico Gelato & Caffe’. We are looking for a young and talented individual who is enthusiastic, organized, and dedicated to delivering exceptional service. ABOUT UNICO GELATO Unico Gelato is an Italian delicatessen specialising in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico has operated since 2015 and currently has sites in Fulham, Saint John’s Wood, Bromley, Holland Park and Lisbon. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. ABOUT THE ROLE A Driver and Logistic Coordinator plays a crucial role in ensuring the smooth and efficient operation of logistics activities within an organization. This role includes a variety of responsibilities aimed at coordinating the movement of goods, managing inventory, and optimizing supply chain processes. Delivering goods and use of Vehicles: Drivers must adhere to traffic laws and safety regulations while operating vehicles. This includes maintaining awareness of road conditions, weather hazards, and other factors that may affect driving conditions. Delivering goods timely maintaining the original quality through careful handling of boxes, packages and loose items Effective route planning is essential for timely deliveries and efficient transportation. You might use GPS system or maps to to navigate unfamiliar routes and avoid congestions and delay Carry out basic vehicle maintenance, top-up fuel using the provided company card, checking fluid levels and report any mechanical issues or defects. A strong command of driving techniques and a clean driving record are essential for this position Prioritize safety at all times, both for yourself and the goods carried Attention to details, follow instructions accurately, maintain focus during long period of driving, and notice potential hazards is crucial Effective communications with Management and Staff to ensure smooth Operations of consignments Time management to adhere effectively to schedules and deadlines Coordination and Planning Coordinate and plan logistics activities, including transportation, warehousing, and distribution, to meet the shops requirements and organizational objectives Collaborate with internal teams, such as Management, Production, and Marketing, to coordinate logistics activities and streamline processes Inventory Management Monitor inventory levels and coordinate replenishment orders to maintain optimal stock levels while minimizing excess inventory Conduct regular inventory audits to ensure accuracy and identify discrepancies or potential issues Implement inventory control measures to reduce loss, damage, and obsolescence Documentation and Compliance Ensure compliance with temperature recordings for both Vehicle and destination equipment, to ensure the best possible quality of the product Stay informed about changes in regulations and industry best practices to ensure compliance and mitigate risks Communication and Coordination Communicate with customers to provide updates on the status of shipments, address inquiries or concerns, and ensure customer satisfaction Collaborate with cross-functional teams to address logistical challenges, optimise processes, and improve efficiency Problem Solving and Continuous Improvement Identify inefficiencies or areas for improvement in logistics processes and propose solutions to enhance efficiency and improve the delivery service. Technology Utilization Utilize logistics management tools to streamline processes and track shipments Microsoft and Google packages literate Job Type: Full-time Pay: £30,000.00 per year Benefits: Company pension Store discount Schedule: Monday to Friday Weekend availability Experience: Driving: 2 years (required) Licence/Certification: Driving Licence (required) Work Location: On the road (Production kitchen in Fulham) Expected start date: 01/05/2024

Ehla is looking for the next punctual, enthusiastic and organised person to join our friendly and hardworking Street Food team. The purpose of this role is to organise and kick start each trading day in direct collaboration with your colleagues. The suitable person must hold a CLEAN UK DRIVING LICENSE, have good time keeping skills and a positive attitude. An internal facing role, you will always report to location SE18 5NR Woolwich, to collect and deposit of the van, stock and equipment. Requirements: - Clean, valid UK DRIVING LICENSE (manual) - Able to drive a MANUAL VAN - Excellent time keeping skills - Excellent organisation skills - Ability to work as part of a team - Keen eye for detail and cleanliness - Manual handling and lifting skills The role is set up as a SPLIT SHIFT, a morning shift and an afternoon/evening shift. Rough shift pattern: 6am - 10.30am 4pm - 7.30pm (Please note there is a possibility for this shift to be bridged to an entire day of work IF you are interested and have the skills and capabilities in working within the Market or Event during set up and service times) JOB DETAILS Morning shift: You will be required to arrive promptly at the Ehla Prep Unit in Woolwich and load the van with the food for the trading day. You will drive to a minimum of 1 and a maximum of 3 locations to drop off food and equipment. One or more colleagues will be waiting for you on site to help you set up the site for the trading day. You will both unload the van together and set up the entire stall ready for service. You will then be required to drive the van back to the Ehla Prep Unit. Afternoon shift: You will need to collect the van from the Ehla Prep Unit in Woolwich and drive to the Market or Event location you dropped to that morning to collect the equipment and any left over food. Once arriving on site you will assist your colleagues in packing up and with their help load everything neatly and in order into the van. As the driver it is your responsibility to make sure everything goes into the van in a neat and clean manner. You will return to the Ehla Prep Unit where you will unload all food items and arrange everything neatly and accordingly into the fridges. Leaving the van clean, tidy and stocked with everything that is needed for the following days trade (apart from food items) Bonus': - One free meal on every shift - Cash bonus' for the whole team if targets are met - Wage is always assessed and can increase depending on focus, reliability, skills and longevity.

Job description: 1. Work as a Team Leader, of a team of volunteers, in outreach into the community, discipling, forming small groups that will support and encourage new and existing members, establish ‘Growth Track’ [a simple program designed to teach members with life skills and Bible understanding]. To work under the supervision and guidance of the Strategic Co-ordinator and Senior Pastor. This is a 24-month temporary appointment. 2. Details of duties Key roles and responsibilities: a. Commits his/her life and service to the Lord Jesus Christ and expression of ministry to the church and the world through the VFC structure. b. Subscribes and commits to the values, philosophy and principles held by VFC Glasgow. c. To follow the daily activities and weekly schedule in line with the given plans so as to accomplish the various objectives within the 24-month time frame. d. To raise, develop and mentor new VFC members to become leaders. e. To submit accurate timely reports (financial, outreach, discipleship, etc) that reflect your daily activities. f. Interact with people from different cultural backgrounds and communities to promote the key activities of the VFC Glasgow church. g. To perform any other job or duty that may be assigned under the guidance of the Corporate Missions Coordinator. 3. Salary /Remuneration UK minimum wage will apply 4. Details of the skill, experience and qualification required for the post. 5. To be qualified to impart, establish, and strengthen the VFC Singapore DNA into the VFC Glasgow Church, the Team Members would need: a) To be a practising Christian, in agreement with the tenants of faith of VFC and fully supportive of the values and mission of the church. b) They must have had at least 3 years of lay ministry experience in VFC Singapore i. completed to at least Level 3 in the Life in the Word, bible classes. ii. been a VFC Connect Group leader [small group] for at least 1 year. iii. has a demonstrated an ability to mix and communicate well with people from multicultural backgrounds. iv. to have strong English literacy (speaking and writing abilities) and able to communicate well via phone, email, and face to face. c) To have completed the VFC Singapore Missions Church Planting Training programme [78 classes over 2 months, a full-time live-in program] i. Multiplication Principles & Outreach: Key principles and roles in leading multiplication, Conducting Youth Alpha, Effective outreach strategies and methods, Healing signs and wonders, Keys to consolidation. Outreach activities may include organizing and participating in community events, providing support to individuals seeking spiritual or emotional assistance. ii. Discipleship: How to conduct an Encounter, making disciples, Growth Track, Forming Connect Groups, Training and developing leaders, understanding cross-cultural world views, Thriving in another culture, SOAP bible study method, inductive bible study method, Self-acceptance, and inner healing. iii. TL & Team: Member-care of the team, resolving conflicts, Team dynamics, sacrifice, Faith, Team management, Building a strong team culture, 6. Reporting and Documentation: Maintain accurate records of activities, achievements, challenges, and progress made. Prepare regular reports for VFC Glasgow, detailing the impact of volunteer Christian work. d) Work experience in working with a VFC affiliated church. i. Demonstrate an ability to have previously worked with a VFC church in another nation.

ACTIVITIES CO-ORDINATOR needed at our Hatch Mill care home for older people, in Farnham, Surrey. This role supports residents by creating, planning and delivering activities, outings and events. Previous care experience in a working environment is essential. Occasional travel to other care homes in Surrey/Berkshire may be required so you'll need to be a car driver with a UK driving licence for this role. Reporting to the Wellbeing Manager. Working hours The shifts are Tuesday, Wednesday and Thursday 9am-5.00pm, and alternate weekends, Saturday 9am - 5pm and Sunday 9am - 12.30pm with ad hoc hours to support events in the care homes. Benefits Pay £12.90 per hour with a £2.00 per hour uplift at weekends Fully funded training Pension scheme (AWVS contribute 5% monthly towards your pension) Free on-site parking 2 x death in service cover, based on annual salary Career development About Abbeyfield Wey Valley Society We are seeking caring people who are looking for more connection with their work, who would like to develop their skills. The Abbeyfield Wey Valley Society is a charity offering excellent care for older people. The role will be offered subject to a successful DBS check and right to work check plus two, satisfactory references.

- Handling and resolving customer complaints in a professional and empathetic manner. - Processing customer requests (service tasks, consumable orders, installations) in the shortest and most efficient way. - Develops and implements policies and procedures to deal effectively with customer requirements and complaints. - co-ordinates and controls the work of those within customer services departments. - discusses customer responses with other managers with a view to improving the product or service provided. - plans and co-ordinates the operations of help and advisory services to provide support for customers and users.

We are a leading provider of life support and other training programmes to the healthcare sector across the UK. We are looking for an individual to support the day-to-day services at our office in Archway, London. This is a fast paced and varied role covering all the back-office functions of our national business model. The successful candidate will gain invaluable experience in general admin, finance and our operational processes. You will get on the job training and mentorship, the opportunity to gain and grow across the various functions. This will include (and is not limited to): Work collaboratively within own team and externally in delivering the wider business development strategy Ensure enquiries are received and managed to a high standard Enhance the efficiency and quality of support and service provision by role modelling; working autonomously and within the team Ensure adequate secretarial support for the Executive Chairman, Chief Executive Officer & Board of Directors. Support the wider team to undertake operational responsibility for preparing key aspects of bids and tenders as required by the Chief Executive Officer Duties and responsibilities Administration · Manage and prioritise administration workload and deliver on agreed administration targets and objectives with support and supervision · Adhere to organisational administration processes to support the effective delivery of a high level of service delivery · Receive and manage enquiries in writing, on the telephone and in person to a high standard · Perform general office duties such as answering phones, greeting visitors, and responding to emails · Enhance the efficiency and quality of support and service provision by working autonomously and within the team · Secretarial support for the Executive Chairman, Chief Executive Officer & Board of Directors Business Development · Support the Business Development & Support Services Manager with implementing new marketing strategies and projects · Support the Business Development & Support Services Manager with tender processes for both new and current clients. · Be aware and mindful of competitors and new channels of selling / opportunities · Support the maintenance and updating of the Company’s website and social media platforms · Support the development of marketing material as directed by the Business Development and Support Service Manager · Support the Company with the implementation of new services, products and verticals · Work collaboratively within own team and externally in delivering the wider business development strategy Operations/Logistics · Planning and implementation of equipment movement · Organise and maintain an accurate database of instructor allocations · Utilise the organisations Training Management System to record and support the operations/logistics function; resource management, scheduling, reporting, and forecasting Self-management · Manage and prioritise workload and deliver on agreed targets and objectives · Be pleasant and courteous at all times whilst maintaining the core values · To represent the company professionally at all times · Have a flexible approach to working patterns Other · Be willing to work flexibly including weekends · Be prepared to attend meetings and training outside of normal hours. · Be prepared to travel in undertaking role · To be aware of and adhere to: o All company policies and procedures o Section 7 and 8 of the Health and Safety at Work Act o GDPR (2019) o Other relevant legislation and agreed practice/policy The Company has an Equal Opportunities Policy and specific regard should be taken of its content in relation to the treatment of employees or potential employees. The successful candidate will be enthusiastic, with a good level or written and spoken English, able to work autonomously, computer literate and most importantly willing to learn new skills and processes. They must be able to take direction and be able to escalate issues comfortably. We offer a salary sacrifice pension scheme, occupational sick scheme, critical illness cover, death in service benefit, 28 days annual leave plus bank holidays, professional development opportunities and access to our Employee Managed Incentive share scheme. Job Type: Full-time Pay: £25,643 per year Benefits: Casual dress Company pension Sick pay Transport links Schedule: Monday to Friday Overtime Supplemental pay types: Bonus scheme Experience: Administration: 2 years (required) description. Close Done

We are an independent Thai restaurant in the busy district of Islington. The Rabieng team are looking for part time Thai Kitchen order co-ordinator and assistant sous chef to assist in a busy Thai Kitchen. The ability to speak English is a plus but not necessary as the kitchen has dedicated authentic Thai staff. If you are hard working have the ability to manage the orders prepared and can assist in frying sections of the kitchen make salads and be an asset to the team then you will benefit accordingly. Come and join us and enjoy: Service charge top up weekly Free Staff food Free bottled water Busy and happy environment We look forward to hearing from you. Job Type: Part-time Salary: From £11.00 per hour Expected hours: No less than 20 per week Benefits: Discounted or free food Flexible Language Requirement: English not required Schedule: Flexible Weekend availability Supplemental pay types: Tips Ability to commute/relocate: Islington, N1 1QY: reliably commute or plan to relocate before starting work (required) Work Location: In person Reference ID: Food preparation co-ordinator

Due to staff retirement we are looking for an experienced Transport co-ordinator / Assistant Transport Manager. B J Clarke is based in Overton, Wrexham and is a family run haulage company that has been operating for over 50 years. We currently have 22 trucks running with taut liners, flat beds and bulk tippers. As a family run firm we are looking for a dedicated and reliable person with a passion for haulage. This is a permanent position with a salary review after 3 months. Reporting to the Transport Manager the successful candidate will be responsible for: Skills & experience required Previous transport planning and driver management experience essential. Ability to work as an individual or as part of a team to ensure customer requirements and deadlines are met. Excellent organisation, communication and customer service skills. Working knowledge of EU Drivers Hours and Working Time regulations. Proficient with Microsoft Office (Excel, Outlook, Word). Understanding of financial and commercial aspects of transport operations. Strong geographical knowledge of the UK. Well organised individual with a good eye for detail and accuracy. Logical thinking and the ability to remain calm in a busy environment. Dealing with VOSA compliance. Working with customers and drivers planning workloads / routes to ensure deliveries are smooth running and made on time. Prioritising workload. Pride in the job and the working environment is essential. Must be flexible, hardworking and quality conscious. Class 1 licence an advantage but not essential. Hours Monday to Friday 8.30am - 6.00pm but could be flexible for the right candidate. Covering for the Transport Manager during annual holidays which includes being on call out of hours for emergencies only (mobile phone, laptop, printer etc provided). Salary Attractive salary that will be negotiable dependant on experience. To be reviewed after three months. Closing date for an application is 12th April 2024 (please note we reserve the right to close the vacancy earlier).

Property Management agency based in East Dulwich, we are looking for a conscientious, reliable, and diligent Office Administrator. Full time hours: 9.30am - 5.30pm / Monday - Friday Responsibilities/duties include (but not limited to); -Managing new and existing tenancies: including tenancy drafting, issuing rent increases, deposit registration/release etc - Actioning cancellation/bookings - co-ordinating maintenance/cleaning schedules - Ensuring property certificates are up to date. - Ensuring insurances, service contracts etc are up to date - Dealing and responding to email or telephone inquiries/queries from tenants, landlords and local authorities etc along with general ad hoc duties The ideal candidate will be able communicate effectively with a variety of people. Able to use their initiative and work under pressure on busy days. Must also be computer literate and proficient using Microsoft packages. Please apply if you think your are suitable for the position. Job Types: Full-time, Permanent Salary: £11.00-£12.00 per hour Schedule: 8 hour shift Monday to Friday

Looking for a talented Sous chef £38,000 - £40,000 yearly Bi-weekly pay period We are looking for a stand out Sous chef that is able to lead, motivate and inspire his team. Brother Marcus is an upper casual restaurant group with sites in Angel, Spitalfields and Borough serving Eastern Mediterranean food. Open 7 days a week, Brother Marcus has a strong Brunch concept during the day with a friendly sharing plate menu in the evening in a relaxed and friendly setting. The food and drink focus on flavours from the Eastern Mediterranean region bringing fresh, seasonal ingredients to give our guests. We we are looking for a talented and supportive Sous chef Main responsibilities: - Main support to the Head chef and leading member of the the kitchen management team. - Provide hands on assistance and training to the chefs - Promote brand standards and set a professional example. - Brief the team before each service to set priorities and focus - Interact with all individuals in the restaurant. - Adhere to quality and stock control standards. - Promote positive culture and adhere to labour controls - To help co-ordinate all business activities as appropriate.

Position: Care Coordinator Experience: Minimum of 1 year experience in healthcare (NVQ Level 3) Job Description: The Care Coordinator is responsible for facilitating and coordinating comprehensive care services for individuals. This role involves assessing patients' needs, developing tailored care plans, coordinating healthcare services and appointments, and monitoring patient progress to ensure optimal health outcomes. The ideal candidate will have a minimum of 1 year of experience in healthcare, strong communication skills, and the ability to work collaboratively with interdisciplinary teams. Key Responsibilities: Conduct assessments of patients' medical, psychological, and social needs. Develop individualized care plans based on assessment findings and treatment goals. Coordinate healthcare services, appointments, and referrals with providers and specialists. Monitor patients' progress and adjust care plans as needed. Facilitate communication between patients, families, caregivers, and healthcare teams. Maintain accurate records of assessments, care plans, and interventions. Qualifications: Minimum of 1 year experience in healthcare (NVQ Level 3). Bachelor's degree in nursing, social work, healthcare administration, or a related discipline preferred. Strong communication, interpersonal, and organizational skills. Ability to work independently, prioritize tasks, and collaborate effectively with interdisciplinary teams.

As an Business Support Manager the candidate is required to co-ordinate or assists the internal department in order to ensure smooth running of business. Entry requirements of this job: Entry will usually require GCSEs/S grades but if possible with other academic qualifications and/or relevant experience is also acceptable. However previous experience of similar work is preferred. Tasks required by this job include: • Oversee day-to-day office operations, ensuring a well-organized and efficient workplace. • Manage office supplies, equipment, and maintenance to ensure uninterrupted operations. • Maintain office records and documentation, both physical and electronic. • To co – ordinate with the team and ensure smooth running of business. • To prepare and maintain staff files • Ensure compliance with all relevant regulations and company policies • Coordinate with the repair team to schedule customer appointments and vehicle repair/maintenance services. • Maintain accurate and up-to-date records of appointments, service history, and customer details

Key Responsibilities & Day-to-day work tasks: Annual Planning Meetings: o Send out update packs. o Preparation for meeting. o Taking the notes post meeting. o Preparing the Financial Plan. o Overseeing agreed follow ups. Group Scheme Renewals: o Overseeing the quotes when Group Schemes renew. o Preparing the Corporate Confidential Financial Review (CFR) and Suitability Letter. Trust Forms: o Prepopulating and sending out Trust forms. o Co-ordination with providers to ensure the Trust forms are logged correctly. Estate Planning Liaison: o Organising the quarterly ‘Estate Planning Days’ for clients. o Overseeing the follow ups. Protection Applications: o Obtaining quotes for client meetings. o Running through online applications with clients. · Quality of Documentation: o Providing backup for CFR, Suitability Letters and advice sets. o Point of sale packs. Office: o Overseeing LOAs with PlusGroup. o Answering the phone. o Scanning and distribution of post. o Welcome Screen. o Help to Meet & Greet Clients/Drinks. o Anything else required. o Completion of regulatory training. o Completion of timesheet.

The responsibilities includes: Discusses business methods, products or services and targets customer group with employer or client in order to identify marketing requirements. Establishes an appropriate quantitative and qualitative market research methodology and prepares proposals outlining programmes of work and details of costs. Collates and interprets findings of market research and presents results to clients. Briefs advertising team on client requirements and monitors the progress of advertising campaigns. Help to define and promote the unique profile of the firm in the market, as being both international and independent Provide strategic BD advice to law firm leadership, practice groups, and partners focused on expanding relationships with existing clients, generating new business leads, and developing new projects and initiatives Align practices and offices and bring them closer together through defining and co-ordinating BD activities Assist practice groups and partners in the development and implementation of BD plans, and in tracking progress against objectives Understand key developments that shape the clients’ industries and the legal profession and share insights internally Manage the development of client-specific pitch materials Plan and support business development events, including seminars, webinars, and dinners Develop marketing and external communications programmes Manage and coordinate the firm’s website, newsletters, brochures, and other external communication channels Oversee and assist with the production of marketing materials Skills required: Multiple years of experience in business development and previous law firm experience is highly desirable. English native or excellent command of English, urdu, Punjabi and hindi Strategic thinker; team player; problem solver and results driven Highly organised with a keen attention to detail Able to manage multiple tasks and projects concurrently Excellent communication and interpersonal skills Experience with — and a strong understanding of — legal marketing and advertising Ability to provide consistent and high-quality work under tight deadlines We required 2 candidates for this job title

Purpose of the role: To be responsible for shaping and delivering the residential home’s Statement of Purpose and managing the team to achieve the same. To provide high quality care services that supports the needs of children and young people, to be an advocate for their well-being and to provide strong, motivational leadership to the team. Duties and responsibilities: 1. To manage a residential home and ensure the efficient operation of the service in accordance with the relevant legislation, procedures, policies and the Statement of Purpose for the home. 2. Responsibility for safeguarding and promoting individual rights, providing good quality care which is free from oppression and where differences are respected and valued. 3. To produce a development plan for the service that ensures the delivery of high quality, clinically informed practice. 4. To support adults to achieve the highest standards of care for the children and young people. 5. To co-ordinate and monitor casework and administrative functions of the home and evaluate standards of performance. 6. To assist and supervise in the continual assessment of the needs of the children and young people and to identify and prepare specific development plans to ensure the most appropriate service provision. 7. To be involved in recruitment of the team including vetting, interviewing and inducting new employees. 8. To contribute to a comprehensive team training and development programme to enable the service to have available all necessary skills and levels of expertise to meet the needs of the young people. 9. Maintain individual standards through continuous professional development, including keeping a record. 10. Support the team to ensure longevity and good organisation retention. 11. To contribute to the development of appropriate relationships with and between adults, young people and other stakeholders. 12. Liaise with the various internal and external multi-disciplinary teams and commissioning authorities to ensure that the care needs of new and existing children and young people are met. 13. To chair meetings, reviews and discussions as necessary. 14. To ensure at all times that professional ethics and behaviour are demonstrated by all adults at all times. Actively co-ordinate the service provision and be a focal point for support, advice and coaching to all adultswithin the Home. 15. To assist in the management, appraisal, supervision and support of all the residential team. 16. To organise duty rotas in order to ensure that the needs of the young people are always met. 17. To ensure that the company's financial and administrative procedures are adhered to and to work within a set budget. 18. Ensure all professional practice and medication processes within the home are conducted in line with legislation. 19. To work with other managers to ensure that all adultswork together and with others towards meeting the emotional and physical needs of the young people and planning for positive outcomes. 20. To be accountable and take responsibility for liaising with regulatory organisations in relation to the way the home is managed. 21. Register with the regulator and uphold requirements and condition of this registration. 22. Ensure the all necessary documentation required by regulators is completed to a high standard and be available for inspections, checks or interviews as requested. 23. To promote appropriate and therapeutic relationships between adults and young people and their families, promoting the children and young people's involvement and participation in the day-to-day life of the home. 24. To be part of an on-call system. 25. Maintain a clean and safe environment; ensure that the physical state of the building is maintained to a high standard and that all repair/maintenance problems are dealt with promptly. 26. To participate in a range of corporate and management activities as defined by the Director of Care. 27. Any other such duties as may be required from time to time by the Operational Managers or their authorised representatives. 28. Ensure that safe working practices are employed by all adults at all times in accordance with the Health and Safety at Work legislation. Will co-operate with designated personnel exercising their responsibilities in relation to the Health and Safety at Work Act. This job description is not intended to be a complete list of duties and responsibilities but indicates some of the main areas attached to the post of registered homes manager. This job description may be amended from time to time, to take account of changing trends in social care relevant legislation, together with Employment Law. If there is any part of the above job description which the post holder is unsure of, they must discuss this with their Line Manager at the earliest opportunity.

The Worker duties includes: · Focus on customer satisfaction which includes addressing customer "pain points," adjusting policies and procedures, ensuring agents are well trained, measuring customer satisfaction and responding to customer feedback · Develops and implements policies and procedures to deal effectively with customer requirements and complaints; · co-ordinates and controls the work of those within shop; · discusses customer responses with other colleagues with a view to improving the product or service provided; · plans and co-ordinates the operations of help and advisory services to provide support for customers and users; Develop goals and report progress to the owners; Improving customer service experience, create engaged customers and facilitate organic growth; Taking ownership of customers issues and following problems through to resolution; Setting a clear mission and deploying strategies focused towards that mission; Keep accurate records and document customer service actions and discussions; Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment; Keep ahead of industry’s developments and apply best practices to areas of improvement; Control resources and utilise assets to achieve qualitative and quantitative targets; Maintain an orderly workflow according to priorities; Handle customer complaints or any major incidents, such as a security issue or a customer being taken ill; Issue refunds or compensation to customers; keep accurate records of discussions or correspondence with customers Analyse statistics or other data to determine the level of customer service your organisation is providing; Produce written information for customers, often involving the use of computer packages and software; Write reports and analyse the customer service that organisation provides; Develop feedback or complaints procedures for customers to use; Make sure that the needs of customers are being met or exceeded; Finding ways to measure customer satisfaction and improve services.

Job Overview: We are seeking an efficient and motivated Student Recruitment Coordinator to enhance our team’s efforts in driving our educational mission forward. In this pivotal role, you will focus solely on recruiting students for tuition in Mathematics and Economics at GCSE and A-Level. Your primary responsibility will be to identify, engage, and refer prospective students from across the United Kingdom to join our tuition programmes. For every student you successfully recruit to enrol with us, you will be rewarded with £100. This role demands excellent communication abilities, a proactive approach to recruitment, and a keen eye for identifying potential students who can benefit from our tuition services. Requirements: Proven experience in recruitment, sales, or a related field, with a track record of meeting targets. Strong interpersonal skills to interact effectively with students and stakeholders. Ability to work independently, manage priorities, and drive recruitment efforts. Proficient in managing social media and other platforms for recruitment purposes. We offer a competitive reward for each successful student recruitment and the chance to contribute significantly to the educational achievements of numerous students. If you are driven, detail-orientated, and passionate about education, join us in this rewarding role. Apply now to start making a difference and to seize this lucrative opportunity with us! Job Types: Full-time, Part-time, Temporary contract, Fixed term contract, Temp to perm, Zero hours contract Contract length: 12 months Expected hours: 1 – 40 per week Benefits: Employee discount Work from home Schedule: Monday to Friday Application question(s): Will you be able to provide Identification? Education: GCSE or equivalent (preferred) Language: English (required) Licence/Certification: Driving Licence (required) UK Drivers License (required) Work authorisation: United Kingdom (preferred) Work Location: Remote

The job duties and responsibilities includes: · develops and implements policies and procedures to deal effectively with customer requirements and complaints; · co-ordinates and controls the work of those within customer services departments; · discusses customer responses with other managers with a view to improving the product or service provided; · plans and co-ordinates the operations of help and advisory services to provide support for customers and users. Distributing duties to the rest of the team and checking on progress, including Checking of jobs, filing etc. Assigning new customers to Customer Service Representatives Reviewing of customer complaints and working with the Quality team to outline preventative action and ensure rolled out, identifying trends and action plans for reduction. Support for the rest of the team Attend production meetings, Management meetings, customer specific meetings Support Site Lead via reporting and day to day site activities Working closely with all other departments to ensure smooth and efficient running of the site Present at site audits where required As a Customer Service manager, the skills required are: · Ability to understand processes of dry-cleaning business quickly and effectively and strong competencies in dry cleaning business. · Excellent understanding of customer service management procedures in the relevant industry. · Proficient knowledge of inventory and inventory controls. · Outstanding communication skills, both written and verbal. · Outstanding leadership, organizational, multitasking, and problem-solving skills. · Available to work extended hours. · Proficiency with customer service management and policies · Excellent problem-solving skills and leadership qualities · Ability to deliver effective feedback, both written and verbal · Strong and disciplined leadership. To be able to demonstrate execution of rapid change-management programmes with high levels of people “complication and challenge.

Headquartered in London, CACI Ltd is a wholly owned subsidiary of CACI International Inc., a publicly listed company on the NYSE with annual revenue in excess of US $6.2bn and employing approx. 22,000 people worldwide. CACI Ltd is an international data and technology consultancy with £154m turnover and 1100 employees. We are passionate, progressive and unafraid of challenge; our mission is to use technology and data-driven insight to make a commercial difference. We provide expert advice and hands-on system management to help our national and global clients get the most from technology and data. We use innovation wisely to deliver well thought-out digital solutions and software. The role of the HR Officer is vital in ensuring a consistent employee experience at CACI. This role supports the two HR Managers with general HR duties, including disciplinary, grievance, absence meetings, DBS/Screening and ensuring our work complements the work within the Business Units and adds value in terms of perception, actions, and communication. As a small team everyone is expected to be hands on and do whatever is required, you will be expected to provide first class support to our internal stakeholders and our employees. CACI operates a hybrid working pattern with a general requirement of three days per week in the office. Job Duties Onboarding: Carry out DBS/Screening processes when due, ensuring that the company is always compliant. Pro-actively seek to mitigate any potential delays in processing candidates / employee files, seek solutions and keep key stakeholders up to date on any delays in the process which may affect the provisional start date. Manage and conduct weekly new starter inductions. Policies and Guidelines: Ensure compliance with UK employment law, regulations, and company policies. Contribute to the formulation of HR policies and procedures, ensuring alignment with CACI values and ethos. You will actively promote corporate policies and cultivate a positive work atmosphere. Drafting routine correspondence and document templates (e.g. forms, letters, checklists, spreadsheets, emails etc) Employee Relations: Collate and analyse key data and present reports in a user-friendly and professional manner. Collate and produce administration packs for cases - investigations, disciplinary, grievances and employment tribunals. Organise meetings in relation to case management - e.g. booking rooms, ensuring that all attendees have the meeting details, sending out invitations, sending out administration packs. Advise on procedures and case process as required. Provide guidance and support to employees and managers on a variety of sensitive employee relations issues. Support the administration aspects of casework management and support at meetings as appropriate including note taking. Apprentices/MSD NextGen: Act as key contact and mentor, supporting the development, sharing learnings, and maintaining effective communication. Apprentices – Monthly check ins and facilitation. MSD NextGen - Coordinate employee training programs and maintain training records and budget requirements. Play a pivotal role in MSD’s NextGen Programme and Social Responsibility Committee, co-ordinating the early years training and development program to enhance employee growth. Employee Benefits: Ongoing maintenance and improvement of HIVE SharePoint site for employee benefits. Benefits engagement programmes/communications. Corporate HR Inbox: Monitor and respond to general query emails in the Corporate HR inbox from employees, stakeholders, and outsourced queries, including but not limited to reference requests. Offering proactive assistance to both managers and employees. General Employment/HR: Provide a professional and responsive service to employees across the company, both remotely and in person. Work with all members of staff to maintain and develop the positive progressive culture within CACI. Any other duties or initiatives that come under the HR remit. Provide general administrative support to the Human Resources department by assisting on new initiatives and projects as required. We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess: Skills and Experience: CIPD Level 3 with previous experience working in a HR department. Working knowledge of Employment Law and generalist HR working practice, policies, and procedures. Professional communication and influencing skills both in written and spoken English. Strong IT skills with a good understanding of MS Excel & Word and HRIS experience. (Experience in Dayforce HR Software is desirable but not essential). Experience of dealing with day-to-day queries and having a customer focused attitude. Confidence in dealing with individuals at all levels within the business, including senior management. Efficient administrator who can demonstrate attention to detail. Be able to work under pressure and deliver a high-volume workload. Demonstrate a flexible and proactive approach to work. High degree of confidentiality and diplomacy. We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Successful candidates must have the right to work in the UK.

Job Title: Care Coordinator Location: Radstock, Bristol Company: Greenways Live-In Care Limited About Us: Greenways Live-in Care provides top-quality live-in care services in the South West of England. Our dedicated team ensures seniors and individuals with disabilities receive personalized support in their homes. Job Description: Seeking a compassionate Care Coordinator to manage and coordinate care plans for clients, ensuring their well-being and satisfaction. Responsibilities: Coordinate individualized care plans. Facilitate communication between healthcare providers, clients, and families. Conduct assessments and develop tailored care plans. Schedule appointments and follow-ups. Monitor client progress and adjust care plans. Provide guidance and support to clients and families. Maintain accurate documentation. Requirements: Bachelor's degree in related field preferred. Previous care coordination or case management experience. Strong communication and organizational skills. Compassionate and empathetic approach. Proficiency in Microsoft Office. 6 months experience required. Monday to Friday, 9am to 5pm. Competitive salary and professional development opportunities. How to Apply: Send resume and cover letter to Anna or Jane and explain why you're interested and how your skills align. We look forward to hearing from you!

Job Description: · discusses business methods, products or services and targets customer group to identify marketing requirements. · establishes an appropriate quantitative and qualitative market research methodology and prepares proposals outlining programmes of work and details of costs. · discusses possible changes that need to be made in terms of design, price, promotion etc. in light of market research with appropriate departments. · briefs team on client requirements, monitors the progress of advertising campaigns and liaises with client on potential modifications. · Help by suggesting, devising and co-ordinating direct mail campaigns to target markets as outlined in the Sales Activity Plan. Requirements · Have minimum 6 months 1 year working experience, alongside education or post education. Would be advantageous but not essential. · Be a fantastic communication skill both verbal and written. · Be a collaborate team player whilst maintaining an ambitious and competitive mindset. · Can grasp new topics and acquire new skills quickly. · Be curious and have a solution focused mindset, always finding a way to overcome challenges and deliver results. · Be incredibly coachable and willing to learn. · Possess excellent organizational skills.

As a Customer Services Manager, the work duties includes: 1. Help to build good customer relations. 2. improve customer service experience, create engaged customers and facilitate organic growth; 3. Training and managing customer service assistants and representatives; 4. Interacting with customers daily by answering their questions and directing them to the appropriate service for their needs; 5. Establishing customer service policies and procedures; 6. Staying updated on developments in the customer services field; 7. Focus on customer satisfaction which includes addressing customer "pain points," adjusting policies and procedures, ensuring agents are well trained, measuring customer satisfaction and responding to customer feedback 8. Develops and implements policies and procedures to deal effectively with customer requirements and complaints; 9. Discuss customer responses with other colleagues with a view to improving the product or service provided; 10. plans and co-ordinates the operations of help and advisory services to provide support for customers and users; 11. Taking ownership of customers issues and following problems through to resolution; Keep accurate records and document customer service actions and discussions; Control resources and utilise assets to achieve qualitative and quantitative targets; Handle customer complaints or any major incidents, such as a security issue or a customer being taken ill; Coordinates with sales department to incorporate plans to increase customer satisfaction; Maintain confidentiality regarding personnel information and customer financial data by keeping sensitive documents private and secure; Issue refunds or compensation to customers; keep accurate records of discussions or correspondence with customers; Produce written information for customers, often involving the use of computer packages and software; Develop feedback or complaints procedures for customers to use; Make sure that the needs of customers are being met or exceeded; Key Skills involves: · Proven working experience as a Customer Service Manager; · Experience in providing customer service support; · Excellent knowledge of management methods and techniques; · Strong leadership skills to work with people within the organisation with different skills; · Proficiency in English and other languages; · Working knowledge of customer service software, databases and tools; · Awareness of industry’s latest technology trends and applications; · Ability to think strategically and to lead; · Strong client-facing and communication skills; · Advanced troubleshooting and multi-tasking skills; · Customer service orientation; Managing a team of customer service staff; Handling face-to-face enquiries from customers; Dealing with customers who are upset or angry may be stressful; Communication and Excellent IT skills; Creative thinking, to be able to come up with new ideas to improve customer service standards.

Field Care Supervisor spends 80% of their working week in the field, the balance being spent in the office to complete their necessary administration. • Working hours will be flexible. • To undertake assessments for new packages within 48 hour, first QA after two weeks. • Conduct Risk Assessments as part of the Individual Needs Assessment and to update these as required as part of the Service User's risk management (Re-assessments at 6-monthly intervals for double-handed service users, and annually, or as required, for all other service users) - Some urgent visits maybe required during the week. • Report any changes in a Service User to the Care Coordinating Team. • Monitor all Service Users for customer satisfaction. • Ensure the accuracy and completeness of all documentation held in Service Users' homes. • Ensure that all written reports and administration is up to date and signed off by Operations Management Team. • Liaise closely with the Senior Care – Coordinator/Operations Management Team and report back regularly on activity in the field. • To attend service user reviews as required by the Local Authority. • To record on the system the outcomes of all such reviews. • To carry out spot visits to Service users’ homes whilst Care Workers are in attendance when required. • Responding to complaints and queries from service users.