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What you’ll be doing Leading, coaching, and developing the Service Desk Team to deliver consistent, high-quality support Driving improvements in service delivery processes, performance, and client satisfaction Working closely with the Operations Manager and wider leadership team to influe

Ideas | People | Trust We're BDO.An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world.Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and t

Position: Technical Service Delivery ManagerJob ID: 2394/14Location: SurreyRate/Salary: Competitive SalaryBenefits: Great BenefitsType: PermanentHSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbui

A leading IT services provider is seeking an experienced Service Delivery Account Manager to oversee a flagship customer account in the East Midlands. You will manage IT service delivery, ensure client satisfaction, and drive continuous improvement within a collaborative environment. Ideal candidate

The Senior Service Delivery Manager (Digital Workplace Services) will be responsible for a portfolio of services in Digital Workplace Services, such as OT service desk application packaging and distribution, end user services, and foundational services. The Senior Service Delivery Manager will lead

Service Delivery Account Manager – Key Account (IT Services). We’re seeking an experienced Senior Service Delivery Account Manager to take accountability for a flagship customer account within the engineering and manufacturing sector. Proven background in managing large IT service delivery accou

A leading managed security services provider in the United Kingdom is seeking a Technical Service Delivery Manager.

Strong M365, SharePoint, Cloud (both Azure & AWS) and ServiceNow experience is essential as Service Delivery Manager as is stakeholder and 3rd party management skills. Service Delivery Manager – IT, M365, Cloud, ServiceNow, SharePoint, ITIL, ITAM, CyberSec, SLAs, KPIs, OLAs, Hybrid (4d/w London).

Service Delivery Manager (SDM). Service Delivery Manager (SDM). What you’ll be doing as our Service Delivery Manager (SDM).

Following a review of the service delivery administration function, an exciting opportunity has arisen for the post holder to be responsible for and manage the co-ordination and delivery of the Service Delivery Administration Hub. Service Delivery Administration Hub Manager. This role is key to ensu

The incumbent will focus on service delivery excellence, driving continuous improvement through analysis of service call history, trends, and response rates. The National Gallery is seeking a dynamic professional to lead the delivery of a responsive Information Systems Service Desk and ITSM platform

If you are interested in this Service Delivery Manager position and meet the above requirements please apply immediately. This role leads service assurance, problem management, and change management activities across network and IT domains, working closely with internal teams and external suppliers

Benefits & Package for a Service Delivery Manager:. The ideal candidate will have a background in Service Delivery Management to act as the key point of contact for assigned customers, ensuring we deliver against contractual commitments while identifying opportunities for service and revenue enhance

A leading technology firm in London is seeking a Service Delivery Manager to ensure the stability and performance of IT and network services. The role involves leading service assurance and problem management activities, while collaborating closely with internal teams and external suppliers.

Driving improvements in service delivery processes, performance, and client satisfaction. If you re ready to lead, inspire, and take service delivery to the next level, we d love to hear from you. Working closely with the Operations Manager and wider leadership team to influence strategy and growth.

The Service Delivery Manager is responsible for escalations with the Ascom customer, acts as a facilitator to manage issues and move towards resolutions, and has overall responsibility for managing problematic customer issues, identifying systemic and underlying problems, and reporting to internal a

The Service Delivery Manager (SDM) is a key role responsible for ensuring the successful delivery of services to our customers. Proven experience in a Service Delivery Manager or similar customer‑facing role. Oversee the delivery of services to meet agreed Service Level Agreements (SLAs) and Key P

We’re looking for an experienced IT Service Delivery Manager to join our Group Finance team. Proven experience in Service Delivery Management within financial or regulated environments. Legal & General (L&G) is a leading UK financial services group and major global investor.

Service Delivery Manager – german or polish speaking. Would you like to be part of a success story and play a key role in revolutionizing commerce? Then join our team as a Service Delivery Manager for EMEA Central!. Monitoring service performance in terms of budget, quality, and duration, as well

A UK metropolitan fire and rescue service seeks a Service Delivery Administration Hub Manager to oversee the coordination and delivery of administrative functions.

Proven experience as a Service Delivery Manager or equivalent IT operations role, ideally within a multi‑channel retail or consumer brand environment (beneficial to have familiarity with eCommerce, ERP, and CRM systems). Own and manage end‑to‑end IT service delivery, ensuring high levels of av

Senior Delivery Manager/ Lead Delivery Manager. A strong emphasis is placed on service delivery excellence, driving continuous improvement through analysis of service call history, trends, and response rates. The National Gallery is seeking a dynamic professional to lead the delivery of a responsive

A leading care organization in the United Kingdom is seeking a Service Delivery Manager to oversee Emotional Wellbeing services for children and young people. The role involves leading teams, managing budgets, and ensuring high-quality service delivery.

As the Ecommerce Service Delivery Manager, you will play a pivotal role delivering and enhancing the digital experience for our customers. Proven experience in service delivery management, or similar experience in project management. Get notified about new Service Project Manager jobs in London Area

In your role as Service Delivery Manager you will manage elements of Mindworks contracted services that are delivered by our Emotional Wellbeing Practitioners with ND Specialism and our CYP Counsellors. You will work closely with other managers to ensure the optimum level of quality assured and safe

As a Service Delivery Manager at Waracle, you will be the key interface, ensuring the smooth and efficient delivery of our digital products and services. Your Role as a Service Delivery Manager. Waracle are looking for a Service Delivery Manager for an exciting new role joining our world-class digit

Work with Service Delivery Lead and other Service Delivery Managers to ensure high-quality service, safe and effective practice is delivered in accordance with best practice guidelines. In your role as Service Delivery Manager you will manage elements of Mindworks contracted services that are delive

A digital technology consultancy is seeking a Service Delivery Manager to enhance client relationships and oversee the delivery of digital products. This hybrid role involves managing day-to-day operations and performance of delivery squads. Required qualifications include experience in client-facin

The team is hiring a Service Delivery Manager to oversee the delivery of managed services, ensuring operational excellence, service quality, and customer satisfaction. Known for its customer-first approach, it offers expertise in cloud services, infrastructure, managed services, and cybersecurity. P

As the Service Delivery Manager for Medequip Connect, you will lead on the operational delivery and development of Medequip Connect’s Technology Enabled Care (TEC) Installation, Maintenance, and Response operations within the Sutton area. Join us as our new Service Delivery Manager at Medequip Con

Reporting to the Global Payroll Manager – Payroll, the Enterprise Service Manager (ESM) is a strategic and hands‑on position responsible for the successful planning, designing and execution of global payroll delivery without friction to Vistra clients. Enterprise Service Manager, Global Delivery

Proven experience in a Service Delivery or Service Management role. Service Ownership & Operational Delivery. Ensure services are delivered in line with ITIL best practice (incident, problem, change, service requests).

Work collectively with clinicians and managers to ensure effective delivery of service objectives across all relevant services. Re-design the service in order to maintain delivery of service targets whilst improving quality, efficiency and effectiveness of services. Lead Surgical service delivery in

A governmental organization is seeking a Senior Service Delivery Manager to oversee digital workplace services, ensuring excellent service delivery and stakeholder management. This role requires profound knowledge of service management frameworks and ITIL principles.

This is an exciting time to join Thames Water who are seeking a Delivery Manager within Complaints Transformation, you will work with the organisation to identify & define opportunities for improvement and deliver change successfully to people, processes, and technology. What you will be doing as th

The Service Delivery Manager (SDM) is a key role responsible for ensuring the successful delivery of services to our customers. Oversee the delivery of services to meet agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Proven experience in a Service Delivery Manager or si

We are now looking for a highly capable, service‑focused Service Delivery Manager to join our UK IT Operations team and play a key role in ensuring reliable, high‑quality IT services across Odevo UK. Exciting Opportunity! Join Odevo as a Service Delivery Manager. Lead, mentor, and support the se

We are looking for an experienced and dynamic Service Delivery Manager to oversee the efficient, reliable, and customer-focused delivery of IT services across the organisation. In this role, you will lead the IT Service Desk team, ensure high levels of customer satisfaction and efficient service res

We are seeking a seasoned Service Delivery Manager (SDM) to lead a high‑scale SAP landscape for a luxury fashion retail brand, spanning end‑to‑end application development, enhancements, and 24x7 application support. The SDM will own service delivery outcomes, orchestrate multi‑vendor teams,

As Service Delivery Manager you will manage elements of Mindworks contracted services that are delivered by our Emotional Wellbeing Practitioners with ND Specialism and our CYP Counsellors. You will work closely with other managers to ensure the optimum level of quality assured and safe service oper

A leading specialty insurance organisation is seeking an Application Service Delivery Manager to join its Core Enterprise Applications function, supporting a portfolio of mission‑critical insurance platforms including policy administration, claims, and document management systems. This is a hands�

We are seeking a Service Delivery Manager for a growing data centre connectivity specialist. Proven experience in a Service Delivery, Project Management, or Technical Delivery role. Industries: Engineering Services, IT System Installation and Disposal, and IT Services and IT Consulting.

A leading healthcare organization is seeking a Service Delivery Manager to oversee IT services performance, stability, and delivery across diverse clinical and corporate locations in the UK. The ideal candidate will have a strong technical background and a passion for improving service outcomes. Thi

A leading recruitment agency is seeking a Service Delivery Manager for a telecoms and technology company in the UK. The role involves acting as the key contact for customers, ensuring contractual commitments are met while identifying service improvement opportunities. Candidates should have over 2 y

A data centre connectivity specialist based in the United Kingdom is seeking a Service Delivery Manager. This role involves managing projects, interfacing with clients and stakeholders, and ensuring timely and high-quality service delivery. The ideal candidate will have proven experience in service

We have an opportunity for a Service Delivery Manager – Gas, to coordinate and ensure the delivery of a high quality and cost effective maintenance service across multiple sites that meets the needs of our customers, inline with organisation and financial regulations. Consulting, Service Manager,

Technical Service Delivery Manager. Technical Service Delivery Manager. Manage full project lifecycles, from planning and documentation through to delivery and service transition.

A leading Nordic IT services provider is hiring a Service Delivery Manager to oversee managed services in the Greater London area. The ideal candidate will have ITIL certification, a minimum of 5 years in service management, and strong client relationship management skills. The role includes daily o