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Ideas | People | Trust We're BDO.An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world.Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and t

A telecommunications and technology company is seeking a Service Delivery Manager to oversee customer contracts and drive service delivery improvements. This hybrid position requires expertise in Service Delivery Management, with responsibilities including managing client relationships and service p

A not-for-profit housing association seeks a Service Delivery Manager – Gas to oversee maintenance services across multiple sites. This role involves managing a team of Gas Engineers to ensure compliance with regulations and effective service delivery.

Proven experience in a Service Delivery or Service Management role. Service Ownership & Operational Delivery. Ensure services are delivered in line with ITIL best practice (incident, problem, change, service requests).

They are looking for a Technical Service Delivery Manager to sit between the sales team and the technical delivery teams. Technical Service Delivery Manager. The opportunity is to join a market leader in providing cyber security services into the NHS and mid‑enterprise clients, as well as some of

As a Service Delivery Manager, you will be responsible for overseeing the end-to-end delivery of IT services to Odevo UK and its Operating Companies. We are now looking for a highly capable, service-focused Service Delivery Manager to join our UK IT Operations team and play a key role in ensuring re

We're looking for an experienced IT Service Delivery Manager to join our Group Finance team. Proven experience in Service Delivery Management within financial or regulated environments. Strong knowledge of ITIL processes, service management principles, and Agile techniques.

A digital transformation company in the UK is seeking a Service Delivery Manager to enhance customer success. The ideal candidate will lead multiple managed service engagements, focusing on building client relationships and improving service delivery through ITIL processes. Strong knowledge of Servi

Proven experience in a Service Delivery or Service Management role. Service Ownership & Operational Delivery. Ensure services are delivered in line with ITIL best practice (incident, problem, change, service requests).

Work collectively with clinicians and managers to ensure effective delivery of service objectives across all relevant services. Re-design the service in order to maintain delivery of service targets whilst improving quality, efficiency and effectiveness of services. Lead Surgical service delivery in

A governmental organization is seeking a Senior Service Delivery Manager to oversee digital workplace services, ensuring excellent service delivery and stakeholder management. This role requires profound knowledge of service management frameworks and ITIL principles.

The Service Delivery Manager (SDM) is a key role responsible for ensuring the successful delivery of services to our customers. Oversee the delivery of services to meet agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Proven experience in a Service Delivery Manager or si

Service Delivery Manager (Managed Services). Service Delivery Manager (Managed Services). FlyForm is seeking an ambitious and passionate ServiceNow Service Delivery Manager to drive customer success within our fast‑growing digital transformation business.

We are now looking for a highly capable, service‑focused Service Delivery Manager to join our UK IT Operations team and play a key role in ensuring reliable, high‑quality IT services across Odevo UK. Exciting Opportunity! Join Odevo as a Service Delivery Manager. Lead, mentor, and support the se

We are looking for an experienced and dynamic Service Delivery Manager to oversee the efficient, reliable, and customer-focused delivery of IT services across the organisation. In this role, you will lead the IT Service Desk team, ensure high levels of customer satisfaction and efficient service res

We are seeking a seasoned Service Delivery Manager (SDM) to lead a high‑scale SAP landscape for a luxury fashion retail brand, spanning end‑to‑end application development, enhancements, and 24x7 application support. The SDM will own service delivery outcomes, orchestrate multi‑vendor teams,

As Service Delivery Manager you will manage elements of Mindworks contracted services that are delivered by our Emotional Wellbeing Practitioners with ND Specialism and our CYP Counsellors. You will work closely with other managers to ensure the optimum level of quality assured and safe service oper

A leading specialty insurance organisation is seeking an Application Service Delivery Manager to join its Core Enterprise Applications function, supporting a portfolio of mission‑critical insurance platforms including policy administration, claims, and document management systems. This is a hands�

We are seeking a Service Delivery Manager for a growing data centre connectivity specialist. Proven experience in a Service Delivery, Project Management, or Technical Delivery role. Identify service delivery risks and proactively implement mitigation strategies.

A leading healthcare organization is seeking a Service Delivery Manager to oversee IT services performance, stability, and delivery across diverse clinical and corporate locations in the UK. This hybrid role requires expertise in service management principles and excellent stakeholder communication.

A leading recruitment agency is seeking a Service Delivery Manager for a telecoms and technology company in the UK. The role involves acting as the key contact for customers, ensuring contractual commitments are met while identifying service improvement opportunities. Candidates should have over 2 y

A data centre connectivity specialist based in the United Kingdom is seeking a Service Delivery Manager. This role involves managing projects, interfacing with clients and stakeholders, and ensuring timely and high-quality service delivery. The ideal candidate will have proven experience in service

We have an opportunity for a Service Delivery Manager – Gas, to coordinate and ensure the delivery of a high quality and cost effective maintenance service across multiple sites that meets the needs of our customers, inline with organisation and financial regulations. Consulting, Service Manager,

Technical Service Delivery Manager. Technical Service Delivery Manager. In this role, you'll work closely with senior leadership to manage the implementation and through‑life support of multiple technical service projects, ensuring successful delivery to time, cost, and performance requirements.

A leading Nordic IT services provider is hiring a Service Delivery Manager to oversee managed services in the Greater London area. The role includes daily operations oversight and driving service quality initiatives. The ideal candidate will have ITIL certification, a minimum of 5 years in service m

A leading aviation service provider in the UK is looking for a Technical Service Delivery Manager to oversee complex projects in the defence sector. This role involves coordinating multiple technical service projects, ensuring compliance with time and performance requirements, and working closely wi

Reporting to the Global Payroll Manager – Payroll, the Enterprise Service Manager (ESM) is a strategic and hands‑on position responsible for the successful planning, designing and execution of global payroll delivery without friction to Vistra clients. The enterprise service manager will work wi

Strong track record delivering IT and software projects in consulting or services settings. Deep understanding of governance, commercials, and delivery metrics. Skilled in risk management, issue resolution, and navigating delivery complexity.

If you are interested in this Service Delivery Manager position and meet the above requirements please apply immediately. This role leads service assurance, problem management, and change management activities across network and IT domains, working closely with internal teams and external suppliers

Benefits & Package for a Service Delivery Manager:. The ideal candidate will have a background in Service Delivery Management to act as the key point of contact for assigned customers, ensuring we deliver against contractual commitments while identifying opportunities for service and revenue enhance

A leading technology firm in London is seeking a Service Delivery Manager to ensure the stability and performance of IT and network services. The role involves leading service assurance and problem management activities, while collaborating closely with internal teams and external suppliers.

Service Delivery Manager – german or polish speaking. Would you like to be part of a success story and play a key role in revolutionizing commerce? Then join our team as a Service Delivery Manager for EMEA Central!. Monitoring service performance in terms of budget, quality, and duration, as well

Driving improvements in service delivery processes, performance, and client satisfaction. If you re ready to lead, inspire, and take service delivery to the next level, we d love to hear from you. Working closely with the Operations Manager and wider leadership team to influence strategy and growth.

The Service Delivery Manager is responsible for escalations with the Ascom customer, acts as a facilitator to manage issues and move towards resolutions, and has overall responsibility for managing problematic customer issues, identifying systemic and underlying problems, and reporting to internal a

We’re looking for an experienced IT Service Delivery Manager to join our Group Finance team. Proven experience in Service Delivery Management within financial or regulated environments. Legal & General (L&G) is a leading UK financial services group and major global investor.

A UK metropolitan fire and rescue service seeks a Service Delivery Administration Hub Manager to oversee the coordination and delivery of administrative functions.

Proven experience as a Service Delivery Manager or equivalent IT operations role, ideally within a multi‑channel retail or consumer brand environment (beneficial to have familiarity with eCommerce, ERP, and CRM systems). Own and manage end‑to‑end IT service delivery, ensuring high levels of av

The Senior Service Delivery Manager (Digital Workplace Services) will be responsible for a portfolio of services in Digital Workplace Services, such as OT service desk application packaging and distribution, end user services, and foundational services. The Senior Service Delivery Manager will lead

A leading IT services provider is seeking an experienced Service Delivery Account Manager to oversee a flagship customer account in the East Midlands. You will manage IT service delivery, ensure client satisfaction, and drive continuous improvement within a collaborative environment. Ideal candidate

A leading managed security services provider in the United Kingdom is seeking a Technical Service Delivery Manager.

Service Delivery Account Manager – Key Account (IT Services). We’re seeking an experienced Senior Service Delivery Account Manager to take accountability for a flagship customer account within the engineering and manufacturing sector. Maintain a deep understanding of the client’s business and

Strong M365, SharePoint, Cloud (both Azure & AWS) and ServiceNow experience is essential as Service Delivery Manager as is stakeholder and 3rd party management skills. Service Delivery Manager – IT, M365, Cloud, ServiceNow, SharePoint, ITIL, ITAM, CyberSec, SLAs, KPIs, OLAs, Hybrid (4d/w London).

Service Delivery Manager (SDM). Service Delivery Manager (SDM). What we’re looking for in our Service Delivery Manager (SDM).

Following a review of the service delivery administration function, an exciting opportunity has arisen for the post holder to be responsible for and manage the co-ordination and delivery of the Service Delivery Administration Hub. Service Delivery Administration Hub Manager. This role is key to ensu

The incumbent will focus on service delivery excellence, driving continuous improvement through analysis of service call history, trends, and response rates. The National Gallery is seeking a dynamic professional to lead the delivery of a responsive Information Systems Service Desk and ITSM platform

The Service Delivery Manager (SDM) is a key role responsible for ensuring the successful delivery of services to our customers. Oversee the delivery of services to meet agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Proven experience in a Service Delivery Manager or si

A leading care organization in the United Kingdom is seeking a Service Delivery Manager to oversee Emotional Wellbeing services for children and young people. The role involves leading teams, managing budgets, and ensuring high-quality service delivery.

Senior Delivery Manager/ Lead Delivery Manager. A strong emphasis is placed on service delivery excellence, driving continuous improvement through analysis of service call history, trends, and response rates. The National Gallery is seeking a dynamic professional to lead the delivery of a responsive